Etsi halvat lennot välille Helsinki - Lontoo Lutonin lentoasema

Plussat: Good price, comfortable seats, nuce food and candies

Plussat: I canceled the flight 6 weeks ago, no refund issued.

Miinukset: I canceled the flight 6 weeks ago, no refund issued.

Plussat: Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight.

Miinukset: I liked everything

Plussat: On time ,clean aircraft...

Miinukset: Crew was very serious...a smile can make a difference.....

Miinukset: They change the fly departing time with 12 hours before I was flying

Plussat: Flight Attendants very good

Miinukset: Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated

Plussat: I canceled the flight 6 weeks ago, no refund issued.

Miinukset: I canceled the flight 6 weeks ago, no refund issued.

Plussat: Arrived early to destination

Miinukset: Lack of entertainment also limited drinks

Miinukset: flight delayed by more than 1 hour

Plussat: On time ,clean aircraft...

Miinukset: Crew was very serious...a smile can make a difference.....

Plussat: Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline

Miinukset: Serive to pay extra luggage very very slow

Plussat: Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight.

Miinukset: I liked everything

Miinukset: They change the fly departing time with 12 hours before I was flying

Plussat: I recomand to Everyone to use the airlines!!Very good quality

Miinukset: Nothing , was everything perfect!The stewardesses very nice

Plussat: On time , crew good... no complaints

Miinukset: I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed.

Plussat: The flight went well.

Miinukset: Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again.

Plussat: To be going home!

Miinukset: Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol.

Plussat: Clean enough

Miinukset: Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe.

Plussat: Boarding was quick and we arrived on time.

Miinukset: When getting to Bucharest we were taken by bus and didn’t have a gate.

Plussat: The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!

Plussat: What to like? The rudness? The delays? Or the fights on board!!!

Miinukset: The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES

Miinukset: It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable.

Plussat: The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late.

Miinukset: Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS.

Miinukset: I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap.

Plussat: I canceled the flight 6 weeks ago, no refund issued.

Miinukset: I canceled the flight 6 weeks ago, no refund issued.

Plussat: Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg.

Miinukset: A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time.

Miinukset: flight delayed by more than 1 hour

Plussat: Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline

Miinukset: Serive to pay extra luggage very very slow

Plussat: What to like? The rudness? The delays? Or the fights on board!!!

Miinukset: The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES

Miinukset: flight delayed by more than 1 hour

Miinukset: 7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available.

Miinukset: I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed.

Plussat: Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg.

Miinukset: A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time.

Plussat: I recomand to Everyone to use the airlines!!Very good quality

Miinukset: Nothing , was everything perfect!The stewardesses very nice

Miinukset: flight delayed by more than 1 hour

Plussat: Crew, polite and friendly

Miinukset: delay of more than 6 hours and incorrect information

Miinukset: Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !

Plussat: Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg.

Miinukset: A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time.

Miinukset: Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit.

Plussat: Arrived early to destination

Miinukset: Lack of entertainment also limited drinks

Plussat: Every thing.

Plussat: Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful.

Miinukset: The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!

Miinukset: The plane seemed very old, toilet in poor condition.

Plussat: Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull.

Miinukset: Seats rather narrow

Plussat: The food they offer to purchase. Easy check in at the airport.

Miinukset: Better seat pitch. I'm not a tall man, but the space is very small.

Plussat: The flight was punctual

Miinukset: I got charged twice for luggage and couldn't get a refund

Plussat: Food

Miinukset: Space to sit, especially when seated in the middle

Plussat: Everything was awesome!!! I am going to buy only from you my next flights.

Plussat: To be going home!

Miinukset: Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol.

Plussat: free breakfast great staff

Plussat: Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg.

Miinukset: A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time.

Plussat: I recomand to Everyone to use the airlines!!Very good quality

Miinukset: Nothing , was everything perfect!The stewardesses very nice

Plussat: Boarding was quick and we arrived on time.

Miinukset: When getting to Bucharest we were taken by bus and didn’t have a gate.

Plussat: They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable

Miinukset: It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable.

Plussat: Crew, polite and friendly

Miinukset: delay of more than 6 hours and incorrect information

Miinukset: The plane seemed very old, toilet in poor condition.

Miinukset: Rude crew, not organised work , not enough space for legs

Plussat: The flight went well.

Miinukset: Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again.

Plussat: Free drinks, cheap flight and fairly comfortable!

Miinukset: No allocated seat.

Plussat: Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled

Miinukset: The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels

Plussat: On time ,clean aircraft...

Miinukset: Crew was very serious...a smile can make a difference.....

Plussat: Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull.

Miinukset: Seats rather narrow