Dear Sir, The flight was delayed for 2 hours. After 2 hours the flight was cancelled and KLM was trying to transfer us to another flights. Unfortunately there is no flight to Manchester which led us to cancel our flight booking with KLM and rebook with Qatar airways to catch the flight same day. Regards Amjad Juma
Very poor snack and drink option
24 hour delay due to a crew member arriving 1.5 h late. People clapped for this? Obscene. Will never fly delta again. A simple error could have been resolved by holding connecting flights for 15 minutes. But no, not enough passengers to cross the 8-10 person threshold. Lost $800 due to this malfeasance. Never flying delta again.
Delta operated. Missed connecting flight due to single late crew member in dfw. 1.5 h late. Missed work and incurred costs of over $800. Delta failed to hold connecting flight(s) at gate and it actually left EARLY. Fail. Never again.
Almost the only airline that offers free coffee and bread even in short 1 hour flights
Kiire oli nousuun mut kerettiin ksikki hyvin
being a flight attendant and using spécial fare I apreciate being treated equally to the other pax, the fact that the crew, when I informed them of my status, went to check if I had a good seat ( no one beside me, to be able to get good rest.) Those are important gestures towards the person. I look to more flights with KLM
Dreamliner was comfortable and entertainment system good
Plussat: "This Transavia Airlines is not good at all."
Miinukset: "Many things cheaper does mean better."
Miinukset: "Boarding was crazy. Could not everyone in the gate area."
Plussat: "The crew was pleasant"
Miinukset: "Baggage checkin & flight boarding was slow & disorganized."
Miinukset: "1. In Flight Entertainment 2. Controlled In Flight Temperature"
Miinukset: "Delays, took my hand luggage into the hold,"
Plussat: "Everything was smooth and effortless."
Miinukset: "Can’t think of anything."
Plussat: "The flight was smooth, the service was friendly, and the food with plentiful."
Miinukset: "Too much activity in the cabin during the flight."
Plussat: "Food provided, staff kind"
Miinukset: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Miinukset: "The flight was cancelled and had to be rerouted on United Airlines."
Plussat: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Miinukset: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Miinukset: "Nothing special"
Miinukset: "Nothing special"
Miinukset: "Very slow service at checkin, was not even available when I arrived at the airport"
Plussat: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Miinukset: "That it didn’t happen."
Plussat: "The attendants took great care of us. Super smooth flight."
Plussat: "The staff was very helpful and professional. Promp response to calling for attention."
Miinukset: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"
Miinukset: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."
Miinukset: "Boarding was a free for all. The travelers did not pay attention to the priorities."
Plussat: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Miinukset: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Plussat: "Consistently high standards"
Plussat: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."
Plussat: "The food was excelent"
Miinukset: "I have to pay to pay a little more confort"
Miinukset: "Dutch sub titels would be nice."
Plussat: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Miinukset: "Flight was delayed due to weather in Amsterdam area"
Plussat: "Got to Amsterdam on time and everything was great including the staff"
Plussat: "Flight was on time and quick and comfortable"
Plussat: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Miinukset: "The food was okay, not that great."
Miinukset: "magazines very dog eared and some badly torn"
Plussat: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Miinukset: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."
Miinukset: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
Plussat: "Wide selection of entertainment, food was good."
Miinukset: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Plussat: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Plussat: "Friendliest economy class service I've ever encountered."
Plussat: "Very good flight, excellent service and good food."
Plussat: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Miinukset: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."
Plussat: "Enough space good wine and on time"
Food and crew were amazing. Seat confer as well. I wish the plane was newer, looked a bit dated plus the entertainment screens were malfunctioning pretty often
The bathroom wasn’t super clean
Miinukset: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."
Miinukset: "Flight was delayed for 4+ hours"
Plussat: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Miinukset: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."
Plussat: "The crew"
Miinukset: "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"
Plussat: "Despite being a short flight, they gave food"
Miinukset: "Nothing. All ok"
Miinukset: "Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!"
Miinukset: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"
Miinukset: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"
Miinukset: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."
Plussat: "All went right namely the seats but the luggage condition is the worst"
Miinukset: "Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France"
Plussat: "Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am."
Miinukset: "Explain me to take the bag on time.it was almost left in the airport."
Miinukset: "Boarding clusterf..."
Plussat: "Amazing crews!"
Plussat: "Everything was great"
Plussat: "crew was wonderful, great food, quick boarding"
Miinukset: "cant think of anything"
Miinukset: "Great experience"
Miinukset: "Better in flight entertainment"
Plussat: "FA kept bumping into my seat waking me up"
Miinukset: "Return the 777 to 9 across"
Plussat: "The staff were very helpful and professional."
Miinukset: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Miinukset: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"
Plussat: "Service and crew are great"
Plussat: "The crew worked hard, but the food was below the French standards."
Miinukset: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."
Plussat: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Plussat: "I like traveling with AirFrance in general."
Miinukset: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"
Plussat: "That flight have been short"
Miinukset: "Fly attendants have been in hurry when they served snack"
Miinukset: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."
Plussat: "Plus seat was good. On board crew was nice."
Miinukset: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."
Plussat: "Service was great, flight was on time and I really enjoyed everything"
Miinukset: "Little turbulence but overall it comes as usual so it was worth the flight"
Plussat: "The crew, the service, the food and beverages"
Miinukset: "The 3 hours delay"
Miinukset: "There should be more layover time as I almost missed my flight and My luggage was delayed!!"
Plussat: "This is what happens when you get roped in by a low price."
Miinukset: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"
Miinukset: "Long delay during connection at CDG Unclear information about delay Repeated changes to boarding time Unable to take stroller during connection Had to go through security again at CDG, although same terminal (2E)"
Plussat: "Always like Air France. They are in tune with keeping the traveler updated."
Miinukset: "Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!"
Miinukset: "Business Passngers have to wait in the same bus to board the flight what is the point then...."
Plussat: "The crew nice people, boarding was fast and pleasant, the flight was pretty good"
Plussat: "We were on a 9 hour flight which is pretty exhausting on its own. However, Air France provided you with a pillow and blanket, as well as headphones, so that you can make the best of the long trip."
Miinukset: "The chairs, for whatever reason, after just not that comfortable. Too squishy and they make noise when you adjust your position. I fidget a lot on flights so I felt like I was making a lot of noise. Also the plane didn't have cold air, do you get toasty pretty quick."
Plussat: "The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!"
Miinukset: "Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!"
Plussat: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Miinukset: "A delay was not ideal but nothing to worry about since the flight arrived on time."
Plussat: "Flight arrived safely."
Miinukset: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."
Miinukset: "Meal choice missing kosher non-gluten combination."
Plussat: "I am a 70 year old woman with reduced mobility. The flight attendants made sure that I was given an aisle seat and they helped me find a seat with two empty ones next to me. The crew could not have been kinder."
Miinukset: "There is nothing I did not like."
Miinukset: "Delay over an hour"
Plussat: "Panamá airport is a disaster, unorganized and dirty"
Miinukset: "Panamá airport"
Miinukset: "Couldn't adjust the seat and the cushion wasn't comfortable neither seat or back. The bottom back was like a board across the bottom and hurts."
Plussat: "The food, the facilities, the seat, everything."
Plussat: "Food was surprisingly plentiful and good. Crew was friendly and helpful. Movie selections were adequate."
Miinukset: "The leg room between seats was non-existant. I'm only average height and it was terribly cramped. For a taller person it would be torture."