Etsi halvat lennot välille Montreal - Helsinki

Plussat: "it good but the food should be better"
Miinukset: "don’t know"

Miinukset: "We were late, no TV screens, bad food and I can go on and on"

Plussat: "crew was great, food was delicious, seats were comfortable."
Miinukset: "updated movie library, better handling of boarding for priority customers."

Plussat: "Crew was very good and the food excellent."
Miinukset: "Seat space is a little small."

Plussat: "Again, food and service in business class were superb. A newer 777 and more comfortable lie-flat seats"
Miinukset: "Business class gets only one small lavatory."

Plussat: "Like flying first class"

Plussat: "Great staff. Very nice"
Miinukset: "No entertainment. The seats were very close together offering little leg room."

Plussat: "Comfortable flight, on time and good service"

Miinukset: "The worst airline I have ever flown with, worst disruption management"

Plussat: "As always Business Class on Turkishwas an excellent experience. Good food and cabin service."
Miinukset: "Cabin was dirty, liquid stains on lighting fixture. Arm rested were dirty."

Miinukset: "My Miles&Smiles were not added to the trip."

Plussat: "New plane"
Miinukset: "Food and crew language proficiency."

Plussat: "Pilot did a smooth landing both the long flights."

Plussat: "From beginning to end - it was a great flight. Food was exceptional as well as service."

Plussat: "Service, timing"
Miinukset: "Didnt love the food ..."

Plussat: "Food was good conpared to other airline companies. Entertainment was good too, lot of choice."
Miinukset: "Some flight attendants were impatient/looked unhappy."

Plussat: "Loved the selection of movies. Airplane seats were comfy. Departure and connections were on time."
Miinukset: "Flight attendants were very slow to respond to requests and when an old passenger threw up, they didn't offer him help. They just sprayed the area and left the yuck instead of cleaning up immediately, despite my numerous requests. So you can imagine the smell."

Plussat: "This is Mollah Maziber Rahman & Afia Begum. We lost one luggage. PIR #ATL TK 11108, Luggage booked # 0235701012/TK701012. Could you please send my luggage to 10715 Pine walk Forest Circle, Alpharetta GA 30022. This is urgent. Thanks."

Miinukset: "We were traveling with our 1 year old. On any other flight, we've been given seats with extra legroom and a bassinet when available. Turkish airlines put us crammed in a window and middle seat for a 9 hour flight. It was absolutely un-doable. Everyone around us realized this and tried to help as we asked the flight attendant to help us and she said that I should ask other people to move around not her. We had to go around the plane begging people who were sitting with a bassinet and no baby to trade seats with us. It was an absolutely horrible experience. It was the airline's mistake, and we were the ones forced to try to fix it. Yes, we got a bassinet eventually, but not before we saw how mean and selfish other passengers could be pretending not to hear us and ignoring us. And no help from the crew."

Plussat: "la comida y el serivico del personal arriba del avion"
Miinukset: "No me gusto la espera en algunos boarding de los aeropuertos"

Plussat: "food, entertainment"
Miinukset: "I liked everything"

Plussat: "Great food, great service and a wonderful experience in business class compared with most of the big European airlines. Will definitely fly again Turkish Airlines!"
Miinukset: "The business lounge in Istanbul was a great facility, but a little bit of upkeep will be a plus."

Miinukset: "It was hot and the served the food very late. Passengers were all hungry and complaining."

Miinukset: "Headphones did not work"

Plussat: "Same as my Los Angeles flight, my Athens flight and my Beirut flight Extremely pleasant"

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "Gave us direct flight back to Singapore in premium economy seats."
Miinukset: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."

Miinukset: "Didn't get to Instanbul or my destination of Budapest. There were mechanical Issues that I was told were weather issues. I was delayed over 12 hours, missed two connections and given the runaround about getting a place to stay for the night. The shuttle service provided took another hour at 2am! $47 to cover four meals and no mention of flight credit on my first leg for the HUGE inconvenience. A direct flight to Budapest a 27 hours after the fact is the best they could do and wanted to charge me a change fee too!! My vacation is cut short by this mess and my travel companions already in country are waiting on me to get their trip started. I will not be using Air Canada or Turkish air until they can communicate between one another and provide at least average customer service. So, it's safe to say that it will be the 12th of NEVER when I fly Air Canada"

Plussat: "Everthing was great. I wish US domestic airlines were even half as good"

Plussat: "Food, Friendly and attentive staff and air hostesses"
Miinukset: "The seats are extremely uncomfortable, the economy legroom is only good for a person shorter than 5 feet, the seat cushions lack good padding and comfort."

Plussat: "The flight and in-flight services were good."
Miinukset: "Flight was delayed by 2 hours with minimum information and no apology. We missed our connecting flight and the ground staff in Istanbul was not very helpful. The people at the so called Welcome center/care point were fownright rude."

Miinukset: "Headphone output didn't function so entertainment was pretty useless. Very slow food/drink service since only one attendant operates each cart."

Plussat: "The entertainment"
Miinukset: "every other thing 1 the host ladies are not pilot and were in my back long before the pilot speak of it like closing the TV or the seats"

Plussat: "Crew did their utmost"
Miinukset: "Customer service said that I was confirmed on my new flight, after the snowstorm in NY caused a cancellation, and that I had a Kosher meal. Neither were true. Had to spend over an hour at the airport to get a seat and almost missed the flight. Something is wrong with the customer service."

Plussat: "Good smooth flight, decent food, good movie selection."

Plussat: "I am a frequent Turkish Airways travel and have always enjoyed my experiences with Turkish Airways."
Miinukset: "My seat was not functioning so I was not able to recline to more comfortably sleep during the flight. The flight was an overnight flight from NYC-JFK to Istanbul, i.e. so a VERY long flight! A flight attendent was not able to get the seat to recline either and said she'd come back to help with another seat or some other solution, but never returned. This made the flight less comfortable and a bit disappointing as my typically experience with Turkish Airways is excellent!!"

Plussat: "Travels was safe and everyone offered you support to anything you needed"
Miinukset: "From economy to business class and even first class travel...everyone looks to make your travel experience safe and fun"

Plussat: "Food and entertainment are great"
Miinukset: "The airplane is not as good as you would expect from the best airline in europe"

Plussat: "Comfort, service, entertaiment features and food."

Plussat: "Everything"

Plussat: "Crew was very nice"

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "Again, service was awesome business class cabin temperature should be lowered as it was hot."

Plussat: "THe plane left on time and arrive on time"
Miinukset: "You canceled our flight and didn't bother to email us about it. Had I not had a friend with me who spoke Turkish fluently I would have been unable to communicate with you enough to figure this out. The desk services were incredibly rude and disrespectful."

Plussat: "I loved being able to stay in Istanbul for a while. We had a great time during the layover, and the flight was incredible. The entertainment was top notch, and the food was as well. They had delicious olives and cheese on most meals, and the hot food had great use of tomatoes and umami to add taste to the meals. It has been a great experience traveling on Turkish Airlines, and I would suggest it for everyone."
Miinukset: "Leg room for the seats were a little tight."

Plussat: "Very spacious, lots of room, on time. A nice experience overall."
Miinukset: "Snacks weren't free. No entertainment, but to be expected on domestic flight."

Plussat: "Lots of leg room"
Miinukset: "there was no entertainment no pillows no blanket inside of the plane was kind of cold and the flight attendants were quite indifferent to your needs I couldnt lower the number of stars but I give it 1 star all around!!"

Plussat: "Food was excellent. Vegetarian meal remembered. Service was good, pleasant crew. Good selection of films."
Miinukset: "Late depature. Seats not that comfortable. Headphones are really bad quality. Touch screen difficult to use (not very responsive to touch)."

Plussat: "good selection of movies free drinks"
Miinukset: "food was not too good"

Miinukset: "Terrible to have to pay 70 Euros when you are an elite gold status member. And no mention of this during booking process and checkin unless you dig in deep via links. Not used to this with other airline partners and likely last time I am flying SAS"

Plussat: "Crew was sour."
Miinukset: "Crew could have been friendly."

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Plussat: "Flight was fine...."
Miinukset: "....but departure wa delayed over an hour"

Plussat: "In time! And with a very nice person Crüe."
Miinukset: "The food can always be better!"

Plussat: "Crew pleasant, operations efficient."
Miinukset: "Main course - chicken and potatoes with tomato sauce- was not very interesting, or very Scandinavian."

Plussat: "- Good entertainment - Boarding on time"
Miinukset: "- Airplane food - I know it's not going to be mind-blowing, but the breakfast was salad and a fruit cup which, for a vegetarian meal, is particularly unappetizing"

Plussat: "Great crew"
Miinukset: "Had to walk up and down stairs, outside, too the plane Cold, wet, slushy tarmac"

Plussat: "No problems. I was satisfied"

Plussat: "Everything was bearly acceptable"
Miinukset: "I asked the stewardess if she could fill my water bottle and was actually told that only one glass of water per person was allowed! Next time I would try Norwegian Air, which is known as a budget airline."

Plussat: "plane is clean & seats are comfy"

Plussat: "Movies"
Miinukset: "We were in 40G and H, bulkhead seats. I have never had such a hot plane (and I am a world traveler). We were both very warm (felt like 85 degrees- warm enough to not be comfortable). I was told by the flight attendant that people in back of plane were freezing. The breakfast was good, but the dinner was ok, but not ‘I wish I could have seconds” good. I lowered the rating because they never gave us more than the one bottle of water that was on our seats when we arrived. That may have been ok for the people in the cold part of the plane but not for us in the sweating part. Luckily we had brought a big bottle of water."

Plussat: "Very friendly crew. Complimentary bottles of water. Comfortable blankets."

Plussat: "Seats are pretty comfortably and spacious for economy class (I’m small though, so take that with a grain of salt). The lunch was pretty solid, would have preferred a hot breakfast. The vegetarian breakfast was grilled veggies with fruit and yogurt on the side, kind of a mish-mash of things."
Miinukset: "- Would have liked a better breakfast - More entertainment with subtitles (esp foreign films) - More entertainment selection"

Miinukset: "No food or even water"

Plussat: "Movie selection, warm buns,"
Miinukset: "no thing to report"

Miinukset: "I would like more checked baggage allowance."

Plussat: "i ended up missing the flight, due to car accident which involved injuries."

Plussat: "Everything. Nothing ever goes wrong when I fly SAS which is why I seldom don't. And if something does go wrong their manners and spirits are high and they make sure everyone is still happy and comfortable. Best service in the airline industry."
Miinukset: "I like everything."

Plussat: "Entertainment options"
Miinukset: "Super hot throughout flight. Had a 9 hour layover and the flight arrived after the gates closed so the only options for 12am-5am were wooden benches in random sketchy areas. Had to wait in line to wait to get in line to finally board the plane The food was two rolls ups three hours apart"

Miinukset: "Didn't make connectingflight due to a bomb alert at airport. sAS didntgive any support with either food or hotel. Stuck in Copenhagen for a day and night."

Plussat: "This wasn't a very long flight and I didn't eat or drink anything so there isn't really that much to say. But I can say that nothing was a problem at all"
Miinukset: "There were no problems"

Plussat: "N/A"
Miinukset: "No food service whatsoever. Not even a bag of pretzels or peanuts. You have to pay for soft drinks. Really? A can of soda costs less than 50 cents. Bathrooms were not cleaned at all. Soap dispenser was empty for the entire duration of the flight. No entertainment."

Plussat: "Crew very nice. More leg room in front of seats then most planes.. Plane on time ."
Miinukset: "Not many movie choices, Food was just ok. Do not put tomatoes on sandwiches ahead of time, it makes the bread wet and soggy."

Miinukset: "Cheap airline, entertainment system failure, paying for soft drinks?????? Food was an absolute disaster on one flight and no food service at all on the second flight. Abysmal service on both legs. Call for further details."

Miinukset: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."

Miinukset: "Got delayed 13-hours in an airport with no SAS staff present to communicate anything to all of the passengers. We were not accommodated with hotel vouchers or provided with alternative travel options to our final destinations and missed flights. SAS did not cancel the flight after the first 4-hours of delay which is illegal by EU Standards. None of us were able to leave the airport as we were not told any information about potential flight departure times and it would have been $2000 to re-book with a different airline. No answers were given by SAS over the phone and their staff seemed unaware of any problems."

Plussat: "Flight attendants were courteous and professional."
Miinukset: "Only offered coffee and tea during meals."

Plussat: "Quality of service and equipment"
Miinukset: "N/A"

Miinukset: "Small, uncomfortable seats which is tough for a long fight."

Miinukset: "As above."

Plussat: "I got to my destination all in one piece which is what really matters most."
Miinukset: "The crew was completely rude. They banged my knee with the food cart and didn't even apologize. The seats are so tight and the people in front of me had their seat in the reclining position the entire flight."

Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Miinukset: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Miinukset: "The plane was very old and not maintained well, dirty and not clean from the previous flights"

Plussat: "Flight was on-time, fast, efficient boarding, on-time arrival."
Miinukset: "SAS is really running down quality of service. An old bird that was showing its age and interior wear. No in-flight entertainment options. Food / beverage options are not on par with expectations or other airlines. Only no-cost drink options are coffee or tea. Juice, soda, water - all for a fee. Snacks available for sale include potato chips and nuts. It's 2017 folks - up your game!"

Plussat: "Quick Flight"
Miinukset: "Just a long layover, but what are you going to do"

Plussat: "The flight was on time The lounge (SAS) in Copenhagen, but that had nothing to do with the flight"
Miinukset: "Rather indifferent organization in Copenhagen at the gate, and rather rushed service (granted it was only an hour+ flight from Kastrup to Arlanda), I was not even asked for water or tea/coffe when the cart zipped by, maybe because I did not speak Swedish/Danish"

Plussat: "It was a shorter ride with few frills but we arrived safely. The two young employees who rendered wheelchair assistance were very gracious and attentive to every detail."
Miinukset: "The noise factor was very high."

Plussat: "SAS agent in Oslo was very nice and quickly rebooked our flight to Bergen when we missed our scheduled one due to luggage delays and confusion at Oslo as to Customs procedure."

Plussat: "Introduce meals even to economy class"

Miinukset: "They changed departure gate, we sat at wrong gate for most time"

Plussat: "The food and movies were good."
Miinukset: "Didn't have enough money to sit in a seat with leg room."

Plussat: "The new cabin and video monitor are nice. Crew was polite."
Miinukset: "Food is the same as I flew last year. Taste is the same. Need some changes and variety. Movies can include more recent ones."

Miinukset: "Rated low on food and entertainment because they didn't have any of such items... Not because they were bad."

Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."

Miinukset: "SAS does not even offer wine with the meal, you have to pay for it. Additionally they have the strange policy that they give drinks at frost, that is ALL drinks, including the meal drinks, and then comes the meal about half an hour later. The do not offer ANY drinks with the meal."

Plussat: "Boarding was pretty much a free for all"

Plussat: "Entertainment comfy seats"
Miinukset: "Food could be better chicken too spicy for kids"

Plussat: "On time bags made connection"