Etsi halvat lennot välille Montreal Pierre Elliott Trudeau Intl - Helsinki

Plussat: The seating arrangements and baggage drop off were excellent, staff at check ins both sides were so helpful, especially at Heathrow airport, the young Asian man couldn't do enough for us, well pleased.

Miinukset: Unfortunately we experienced a drop in standards when on board the first return flight , my daughter is autistic and would only have vegetarian meals, I made sure I requested this online well in advance, when I asked for vegetarian meal the flight attenda abruptly said that's all we have.

Plussat: good crew ok food for airline

Miinukset: despite an outrageous price we had problems registering our luggage economy light never heard of it

Plussat: nothing was good

Miinukset: Very rude and I think they are a group of racists.

Plussat: Service was good. Flight attendants were friendly

Miinukset: The departure area at terminal 1 YYZ was crowded and not the most comfortable experience

Plussat: very nice crew

Miinukset: my baggage was lost

Plussat: Great crew, comfortable seating with enough leg room.

Miinukset: Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated

Miinukset: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Plussat: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Miinukset: A queuing system would be better-it was a bit disorganised at Amsterdam!

Plussat: Always polite and accommodating. The seats are very comfortable and roomy. it was a pleasant quick flight

Plussat: The food was fine to abv

Miinukset: The wait time was extremely long and would be even longer when going back to Boston

Miinukset: Well,my whole trip was an adventure! I booked it online but in reality, it wasn't what was advertised. There was a problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so

Plussat: Crew excellent...seats small and not too comfortable for business class.

Miinukset: Food

Plussat: Nothing!

Plussat: Very Organised and punctual

Plussat: Excellent seats, excellent and friendly service:)

Miinukset: not so crowded

Miinukset: 2h30 delay and no follow-up for connecting flights

Miinukset: I was traveling with my 5 and 10 year old kids. Lufthansa got us three seats in three different locations. When I asked to help us get seats together flight attendants told us that I should ask passengers if they could switch seats. Apparently Lufthansa staff doesn’t ask passengers to do it.

Plussat: The seating arrangements and baggage drop off were excellent, staff at check ins both sides were so helpful, especially at Heathrow airport, the young Asian man couldn't do enough for us, well pleased.

Miinukset: Unfortunately we experienced a drop in standards when on board the first return flight , my daughter is autistic and would only have vegetarian meals, I made sure I requested this online well in advance, when I asked for vegetarian meal the flight attenda abruptly said that's all we have.

Plussat: Service was good. Flight attendants were friendly

Miinukset: The departure area at terminal 1 YYZ was crowded and not the most comfortable experience

Plussat: Food and crew were good

Miinukset: The seats recline back so far that it really intrudes into the space of the person behind you. At one point the guy in front of me reclined back so far and fast it slammed my eReader and spilled my coffee. Also the touch screen media app does not work well on Lufthansa.

Miinukset: I was traveling with my 5 and 10 year old kids. Lufthansa got us three seats in three different locations. When I asked to help us get seats together flight attendants told us that I should ask passengers if they could switch seats. Apparently Lufthansa staff doesn’t ask passengers to do it.

Miinukset: Delayed flight made me miss my connection and spend a night in Frankfurt. Take off time, bag didn’t come out as priority, waited over 25 minutes.

Plussat: Flashy new seats.

Miinukset: Flight delayed

Plussat: Problems started at check in and it went downhill from there

Miinukset: Customer service mostly

Plussat: Blanks were comfy, staff very friendly and the food was tasty

Miinukset: One overhead speaker was crackling and not sure if it worked quite right, couldn’t hear announcements very well.

Plussat: Seats were small.

Miinukset: The boarding process was inefficient and long. The seats don’t recline and very little leg room.

Plussat: Crew was really nice

Miinukset: Since my first flight was delay I lost deje second one.

Plussat: Crew was great!!

Miinukset: Boarding of plane. Should be from Back to front.

Miinukset: Better flight scheduling.

Miinukset: No milk available.

Miinukset: Flight delayed and I missed connection

Plussat: Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave.

Miinukset: The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane.

Plussat: These ladies work hard on this plane. They were checking on you and serving food or drink every hour. Always polite and accommodating. The seats are very comfortable and roomy. Great selection of entertainment. I would highly recommend.

Plussat: Service

Miinukset: Delay for both leg trip.

Miinukset: Gate agent talked me into checking a piece of luggage. Lost 3 pieces of luggage for 2 days. Plane was late so very stressful making our connection. Had to run thru Heathrow.

Plussat: Seat confort

Miinukset: 2 hours delayed, even tea has to be paid

Plussat: Problems started at check in and it went downhill from there

Miinukset: Customer service mostly

Miinukset: Reduced quality in Cuisine, and problem exacerbated by industrial strike by BA Catering Services company on the day in question. I didn't get value for what I payed for.

Plussat: Lounges are good

Miinukset: We sure could do better refraining from serving food that has been opened, tasted, and rejected by another customer. Seat 34 A and B rejected their special ordered food for the wrong item. I watched them taste. Crew, one named Paul, took it back, simply put the foil back, and served to others.

Miinukset: My bags were delayed, and ten days later, I still don't have them.

Plussat: It was overall officient, basically on time and comfortable

Miinukset: Getting off the ground took quite a while even though we arrived basically on time

Miinukset: On time departure

Plussat: Free entertainment, excellent food

Miinukset: Cabin was too warm; unable to adjust air at seats

Miinukset: There was a very loud group teenagers/young adults that kept getting up visiting each other and hitting on other customers seats. After 7 hours of the crew nor anyone else saying anything to them I called the crew & asked them to have them quiet down and sit down. The staff should’ve handled better

Plussat: These ladies work hard on this plane. They were checking on you and serving food or drink every hour. Always polite and accommodating. The seats are very comfortable and roomy. Great selection of entertainment. I would highly recommend.

Miinukset: Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag

Miinukset: My bags were delayed, and ten days later, I still don't have them.

Plussat: Pilot was friendly and addressed the crew and passengers multiple times with updates.

Plussat: Nothing really

Miinukset: Politeness during check-in, timeliness in providing gate information, having a person at the BA desk to help, being on time

Plussat: Crew was lovely and kind, esp to babies and their clueless parents. I also like the safety video

Plussat: As previously stated hated having to go through security again

Miinukset: Chocolate

Miinukset: Flight delayed and I missed connection

Plussat: Everything was excellent

Plussat: Excellent seats, excellent and friendly service:)

Plussat: Everything except delay

Miinukset: Nil

Plussat: good crew ok food for airline

Miinukset: despite an outrageous price we had problems registering our luggage economy light never heard of it

Miinukset: I was traveling with my 5 and 10 year old kids. Lufthansa got us three seats in three different locations. When I asked to help us get seats together flight attendants told us that I should ask passengers if they could switch seats. Apparently Lufthansa staff doesn’t ask passengers to do it.

Plussat: Crew was very friendly and attentive. Seats were very tight and uncomfortable, specially for a 6’3 tall person!

Miinukset: Boarding could be a little bit more organized