Etsi halvat lennot välille Münster - Helsinki

Plussat: Boarding and service

Miinukset: Seat is too hard for this long flight. Bigger pillow would help.

Plussat: Crew was amazing.

Miinukset: Seats were very uncomfortable, no air controller and the TV screen with the flight information was right in front of us. Even the flight attendants couldn’t turn it off and it was so bright making it difficult to sleep.

Miinukset: It’s an international flight. It is what it is!

Miinukset: Service desk personnel at the gate were very helpful and attentive. The plane was only 1/2-2/3 full, which made boarding quicker. The food was tasty and coffee was great! We were also offered juice twice during the flight. Bathrooms were clean. Since the plane wasn't full, they weren't dirty even at the end of the flight. I brought my own headphones, but the stewards provided them if you need them. My one big complaint was that our seats did not recline, thus making any kind of shut-eye near impossible. Our plane left and hour late, but the pilots stepped on the gas and we got in on time!

Miinukset: Self-check-in at Munich was unnecessarily complex. Same for procedure to check in luggage. Also, the passport had to be inspected twice despite being already in the secure zone.

Miinukset: It was fine, just tiring due to the length of the flight.

Plussat: Free drinks. Two hot meals during flight. Lots of entertainment choices. Extra storage bin under window which doubled as large armrest. Ample legroom. Live sports on TV

Miinukset: Best airline! More space between seats. Great service. Great meals and snacks and overall excellent experience! I've travel a lot and no other airline in North America comes close! Thanks!!

Plussat: We had a “light” fare which didn’t include checked bags, but airline let us check our carryon bags for free

Miinukset: Nothing

Plussat: The seats were very comfortable

Miinukset: The entertainment

Plussat: Economy light is not a good choice but that is not what was special. Everything worked together very well, beginning with timeliness, but crew and service outstanding.

Miinukset: See above. I will only buy further tickets directly from airline

Miinukset: Boarding from bus and no aero bridge

Plussat: Crew was amazing.

Miinukset: Seats were very uncomfortable, no air controller and the TV screen with the flight information was right in front of us. Even the flight attendants couldn’t turn it off and it was so bright making it difficult to sleep.

Plussat: We ran into a passport problem and they sent Wilis Otieno back home to Nairobi instead of helping him resolve it. I made a dozen phone calls to no avail. Very disappointed.

Plussat: Nothing

Miinukset: Cancelling my ticket and put me on another flight Then lost my bag I didn’t receive my bag in final destination

Plussat: Economy light is not a good choice but that is not what was special. Everything worked together very well, beginning with timeliness, but crew and service outstanding.

Miinukset: See above. I will only buy further tickets directly from airline

Plussat: TV series “The Name of the Rose” that I really wanted to watch for some time

Miinukset: Water, water, water... I almost died from dehydration

Miinukset: Wasn't able to online check-in thus losing my window seat 21A I had selected.

Miinukset: Self-check-in at Munich was unnecessarily complex. Same for procedure to check in luggage. Also, the passport had to be inspected twice despite being already in the secure zone.

Plussat: Economy light is not a good choice but that is not what was special. Everything worked together very well, beginning with timeliness, but crew and service outstanding.

Miinukset: See above. I will only buy further tickets directly from airline