Kaksi lentoa lufthansalla, molemmat myöhässä. Ensimmäisen myöhästymisen takia jatkolento siirtyi seuraavalle päivälle.
The food was not testy and unhealthy if you serve Potatoes it's create gas in body and unpleasant,
Short flight. No food, no entertainment. Airport very busy but moved quickly.
The flight was half an hour late, which is the new normal in Europe. Friendly crew.
My bag was delayed as of now by one day, maybe more. Besides, the flight was delayed by one and a half hours.
Lufthansa only have pasta and no options. I don’t like pasta so had a bread roll on a 9 hour flight Fold out entertainment system arm would not hold the screen up as it was loose. Generally the inside of the aircraft was in a poor state of repair. Overall the most unGerman flight
One flight attendant was amazing, 1st class although she wasn't even in business class. Somehow felt others were tired or mind somewhere else, so not really good service. Choice of food was basic, but good choice of drinks. Plane was comfortable and I think pilot was a woman, which is a nice change. Excellent that there are dividers in the middle seat in business class. Corona restriction rules, like mask wearing rules is extremely wise. Other airlines removed it, but I like better your choice better. Feels safer.
Everything was very good, with the exception of the amount of food/snacks we were provided. This flight was 10 hours long, plus we sat on the tarmac for almost two hours for the de-icing (no complaints about that). And during all this time we were given one hot meal, which was a good quality. Plenty of drinks and water. But after that - no snacks and no food until about two hours prior to landing. And then it was only a cold sandwich. They stated after boarding that 'service was going to be limited' during Covid restrictions. We can understand that, but we should have been notified before boarding or the airline should have found the way to distribute some packaged food/snacks during boarding, to limit crew's interaction times. Instead, we were not prepared to be starving on a transatlantic flight! We've flown many time before, but this was the first time we were literally hungry. And we had no food with us, because you are not allowed to bring any food into US.
Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."
Miinukset: "The food was overcooked for dinner and breakfast was a veggie wrap which was soggy and strange. Bring food with you!"
Plussat: "The crew and snacks"
Miinukset: "They take the headphones about an hour before landing which isn’t ideal."
Plussat: "The flight was quick and minimal turbulence. Crew was friendly"
Miinukset: "Flight late more than 3-4 hours on Frankfurt. So upset. I will never and ever try with Frankfurt again. I bought shortest way ticket to pay more money but unfortunately flight late about 3-4 hours. Money trap. I would love to have another free flight or I will post the tickets on facebook, Twitter and etc... To make a terrible flight reputation."
Plussat: "The bus was one of the most comfortable international flights I have ever been on."
Miinukset: "Somehow, our luggage never made it to Rome, despite a nearly four hour layover in Munich. Disappointing."
Plussat: "Great crew. I love Lufthansa. I just wish there was more room for my legs."
Miinukset: "More leg room!"
Plussat: "Crew was professional and competent. Seats were roomy and comfortable."
Miinukset: "I have a hard time sleeping in any seat that doesn’t fully recline."
Plussat: "Nothing really of note. The plane was pretty basic and unexxceptional, but that was expected for the price."
Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"
Plussat: "Everything was on time"
Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"
Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."
Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."
Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"
Miinukset: "The last rows are too near from the toilets or perhaps they weren’t clean when we left Washington"
Miinukset: "We missed our flight because of schengen visa as we booked our flight through your app you also didn't help us about schengen visa that we' need"
Plussat: "Staff was great."
Miinukset: "I missed a hot moist towel to refresh my face before I got off of the plane after an 8-hour flight."
Plussat: "Flight was comfortable and quick."
Plussat: "Same as above."
Miinukset: "Luggage lost"
Plussat: "Not much good to say about these connections when the Rome flight runs late."
Miinukset: "Way to close connection in Frankfurt to go from Terminal A through passport control and try to make it over to terminal Z- especially during spring break with all the school groups traveling. Missed my flight from Frankfurt to Houston."
Plussat: "Quick boarding and arrived early."
Plussat: "The service was excellent along with the flight being very comfortable."
Miinukset: "A little more options in entertainment in the hindi language would be much better for people who do not like to watch English entertainment. Along with that free wifi would be kind of good to have for people who need to work on the flight or check out important emails."
Plussat: "Both parts of flight was superb n/a"
Plussat: "Flight attendants were great, friendly, courteous and responsive. The relaxation and mediation program was great! Boarding was fluent and easy."
Miinukset: "No matter what you try to order on the airplane is totally disgusting. If it's not overloaded with cheese and tomato sauce then it's overcompensated with spices (salt or chili). I will never understand why it is so hard to provide simple, fresh and enjoyable meals. Chairs in economy are rarely cleaned up and one can see on the cushions that they are worn out and have lost their padding making the seats very uncomfortable. There was no foot rest available (which is such a simple addition that helps a lot) and the "holder pocket" on the seat in front was a simple net completely useless. Tables were dirty suggesting they were never cleaned and disinfected. Knowing that the highest source of viruses are the tray tables and the pockets in front I would expect attention to be focused on those- it not only impacts the health of the traveler but more important that of the crew. Why is it so hard to think of this business two fold: make revenue but mostly be kind to humans."
Plussat: "The crew was very nice and the food was good. Very uneventful, easy flight."
Miinukset: "Definitely not enough leg room"
Plussat: "The crew was friendly and respectful."
Miinukset: "I wasn’t able to get my TV device to function properly"
Plussat: "The flight attendants were always friendly and attentive. No comparison to some other airlines I have flown with. Food was excellent and entertainment as well. Boarding went great especially when considering that the capacity of the plane is for 440 passengers."
Miinukset: "The seats are very close to each other, so when the person in front of me move their seat back I had to ask him not to."
Plussat: "Flight was fine."
Plussat: "row 34 bulkhead was good leg room (I am 6'4")"
Miinukset: "Crew did a poor job getting food out on time. They rushed the final food service with less than 1hour left to LAX and had to eat very quickly before descent and had little/no time to fill out customs cards. In seat entertainment TV worked very poorly - very slow response to pressing buttons and very slow load of content."
Plussat: "Movie choices"
Miinukset: "Crew was very very rude , special meals were not provided in spite of being confirmed many weeks before"
Plussat: "Leg room is superior!"
Plussat: "I love the comfort and the space in the airplane"
Plussat: "I really don't remember. I slept through the entire flight."
Miinukset: "They boarded us from the back and the front of the plane so at one point you had people trying to pass each other in the aisles. Weird. That could've been handled better. Also, people were allowed to put their back packs in the over head so didn't leave much room for luggsge carry on. Flight attendants weren't helpful either. One just said that all carry on should be able to under the seat."
Plussat: "Timing, entertainment options."
Miinukset: "Unability to check in with 2nd passport instead of visa. Also, No sits selection available if you have 2 passports to travel. Baggage was lost."
Miinukset: "Boarding was a mess and food was not up to the mark"
Plussat: "Crew was nice and helpful."
Miinukset: "Lack of personal space on plane. Couldn't eat my meals without rubbing elbows with the guy in front. Not enough room for my under seat bag."
Plussat: "On time"
Miinukset: "Uncomfortable seats"
Plussat: "The crew did really well in serving everyone. They were polite, helpful and on the go from the time we boarded until the time we landed."
Miinukset: "The greatest issue I have has to do with the state of Gatwick which is now under construction. Air conditioning was not available at our gate nor the seating area. We stood at our gate for a long time before being processed so that we could enter the seating area for the flight. We went from hot to hotter prior to boarding."
Plussat: "Professional airlines. one of the best and AWESOME FOOD for an airlines. Did i mention i love Lufthansa??"
Miinukset: "nothing the airline can do about but too many crying kids on the plane."
Miinukset: "a member of the crew took my carry on luggage and I never had it back"