Plussat: "Very helpful, very considerate."
Miinukset: "Better ventilation, less announcements."
Plussat: "The seats were great and the crew was also good."
Miinukset: "The sound system at the seat I was assigned was not operational."
Plussat: "The crew was amazing!"
Miinukset: "Everything was fabulously executed."
Plussat: "Snacks and new interior on A320"
Miinukset: "Almost 4 hour delay and no Wi-Fi. When I complained to JetBlue I received a pathetic $15 credit."
Plussat: "Crew was amazing flight was fast and seats are comfy"
Plussat: "Good crew"
Miinukset: "Food options & Entertainment"
Miinukset: "schedule, food, personal so bad"
Miinukset: "Flight was delayed 2.5hrs plus 1hr on tarmac. Crew was visibly agitated and annoyed at their jobs. JetBlue didn’t not apologize for the 3.5hr delay once. I know their might weather and other problems but no one actually bother to explain why in total the flight was delayed by 3.5hrs. No one."
Plussat: "Jet blue has better leg space than many other domestic flights I have taken. It was very comfortable"
Plussat: "It was good. People were accommodating."
Plussat: "Loved the variety of food offered, amount of legroom"
Miinukset: "Was awake, just completely skipped over by attendant for drinks"
Miinukset: "Seats... had a middle seat and crew would not move me to emergency exit row even when there was room there!"
Plussat: "The crew was helpful"
Miinukset: "Communication about the delay Snacks has no variety. All too salty."
Plussat: "Nothing! The flight was delayed until 10:34pm and still we did not board the plane at that time. Then when we finally board the plane a crew member Dan told me my luggage was to big which it was not, and when we landed in Puerto Rico I had to wait so long to get my luggage from the carousel."
Plussat: "My flight was on time and arrived early."
Plussat: "The flight was great, the crew was also great. We landed a half hour early which was even better! JetBlue has always been my favorite airline."
Plussat: "Friendly staff, informed during wait on runwayabout when /why take off delayed, quick exit."
Plussat: "Arrived on time"
Miinukset: "There were no problems"
Miinukset: "Flight attendant had an attitude"
Miinukset: "No movies or entertainment to watch during the hard trip."
Plussat: "JetBlue staff did keep us updated on the delay."
Miinukset: "I was second person in group C for boarding and they get checked my bag when there were plenty of people behind me in the last 2 groups."
Miinukset: "Flight was delayed at departure. Long taxying to gate on tarmac. Restless children onboard. Was happy when door opened and fresh air came in. Staff was very courteous giving the circumstances of a lot of spillage by passengers of snacks brought onboard."
Miinukset: "Both flights were delayed and now sitting on the tarmac at my destination airport for half an hour and counting (at 12:30 AM) because of an outbound Jet Blue flight? My flights coming in last week via Jet Blue were also delayed, causing me to miss my connection and spend a day in the airport. Hate this airline and will absolutely pay more to never fly them again."
Plussat: "The flight took off on time and maybe even early and was early arriving even though it had to divert a little to avoid the hurricane. Everything seemed to run more efficiently because more extraordinary measures were being taken to keep flights running and on time. I was impressed."
Plussat: "My flight was delayed but the staff easily put me on an earlier flight that had also been delayed; excellent customer service in all aspects."
Miinukset: "I believed that animals should not travel with people I had to switch seat with someone because I m extremely allergic to cats. So I had to seat in the back of plane to avoid a health problem. I think if people have the need to take their pets with them they should have a designated area. Not everyone love or like animals. Thank you"
Plussat: "Every service is great"
Miinukset: "There is nothing not to like"
Miinukset: "TV didn’t work on our row but without asking they offered $15 credit per seat"
Miinukset: "The seats barely reclined it was very uncomfortable and the entertainment was not the best"
Plussat: "All went smoothly"
Miinukset: "Almost all JetBlue employees I encountered were rude - yes I know they were frustrated with flight delays because of system failure, but at least y’all are paid. The terminal was dirty, crowded, and everything was shutting down even though people we still looking for food, beverages, Etc (so passengers make sure you are fed / prepared if you’re flying late out of Newark). There was miscommunication from almost every step and even on the play, delays were not conveyed. I’ll definitely avoid booking this flight with the airline & airport moving forward."
Miinukset: "Flight was 2.5 hours late and then landed at the wrong terminal."
Plussat: "Seating was fine, flight attendants were very nice. It was a short flight and everyone worked to be efficient about boarding once the plane was ready for boarding."
Miinukset: "I wish the plane had come on time--the delay was inconvenient, although I understand sometimes the reason for delay can't be helped."
Plussat: "What did I like? Well, I liked arriving at my destination, though getting there on Jet Blue was unpleasant."
Miinukset: "Stressful due to delays, disorganization, lack of communication, developing-world style of service."
Plussat: "Crew couldn't be nicer. A pleasant experience. Thank you."
Plussat: "The sweet blues chips yummy"
Miinukset: "Tv was broke and it should be included"
Plussat: "Love the free wifi. Plenty of room even in a regular middle seat. Nice to have a lavatory in the front of the plane for all to use."
Plussat: "So much delays. 3 hour delay should entitle us with satisfactional offers."
Miinukset: "I was exhausted due to 3 hour delay."
Miinukset: "None of the TVs worked on the flight. The boarding crew in the terminal was rude and very short with everyone. i had to go up multiple times to ask about my seating assignment and was ignored and then waved away multiple times. And then as boarding began I was given a seat saying they "thought i was on standby" but i never was. i was given a seat in the last row with two other people who had infants on their laps so it was a very tight fit."
Plussat: "Nice flight, exited the plane quickly"
Miinukset: "I didn't like that because I was in Class D, I boarded the plane after many people and there was zero space for my carry on- which contains medical equipment, and I was forced to put it below. The overhead compartments are teeny tiny, and when other people shove all their bags in there, there's no room for other people's single carry ons."
Miinukset: "Not enough wheel chairs, barely made flight, seating was more cramped than usual."
Plussat: "Great flight, excellent service. However, no recliner, seats were torn, could be updated and console for remote was dirty."
Miinukset: "Appearance, comfort."
Miinukset: "my entertainment screen was messed up, no sirius xm and video programs blacked out, plus brightness control graphic would not go off screen. Flight was late, again. Piece of used chewing gum was stuck under armrest handle."
Plussat: "We were returning Home from N, J, we left Florida because of IRMA The hardest part was while booking the flight from Newark to Tampa. At a reasonable rate. We were price gouged going North by another airline, Awful We are both over 80 years old. I had to call on the phone waited about 10 minutes on hold but when I did get someone they helped me pay over the phone and order wheelchairs. Smooth flight. We had to flee Florida we could not fly jet Blue on short notice. to N.J. Flew other Airline and were really displeased."
Miinukset: "Not being able to pay for luggage and order wheelchair online with the first try. Weare both over 80 years old. Most difficult Had to call on the phone twice. Waited for 10 or more minutes. Our flight was delayed from 6:59 to about 9 P.M. We did get 2 text nice. But was told to come on in any. So we did and waited at airport for flight to leave at 9:15"
Miinukset: "We were ridiculously delayed for 3 hours while other flights that I know of flying united who also had flights coming from the south were only delayed 30 minutes. I am a medical student, I had an exam the next day and this really made me livid because out of all the airlines, I chose jetfblue because I knew I could count it. I guess I can now say, every airline has screwed me over."
Plussat: "This airline was fantastic! The flight was very comfortable, the crew was friendly and it was very pleasant. Would definitely book with them again!"
Miinukset: "There wasn't anything I disliked about it, it did what it was supposed to do. I was very happy with my flight."
Plussat: "From boarding to arrival the experience was very good."
Plussat: "JetBlue gave each passenger a $150 credit"
Miinukset: "The plane was delayed by 5.5 hours. We had a 6:45 pm reservation that didn't leave till 12:15 AM. We got home Monday morning at 4 am. Normally it wouldn't be "terrible" but my son was starting a new position that Monday. I learned my lesson, don't book the last flight out. I just don't understand why they didn't get new equipment and a new crew sooner. As it was they had to fly in a different plane in and flew up a crew from Ft. Lauderdale who flew us home to Ft. Lauderdale. I'm still not sure what caused this problem."
Plussat: "The crew was helpful."
Miinukset: "The comfort of the seat could be better."
Miinukset: "Everything was good"
Plussat: "Crew was great, check in was fast. Overall great experience."
Plussat: "Seat was comfortable, boarding was good"
Miinukset: "WiFi didn’t work, my tv didn’t work either"
Miinukset: "The food on the plain or snacks were to poor and not that tasty."
Plussat: "Comfort and service was great."
Miinukset: "The severe delays was frustrating and not getting enough information about it."
Miinukset: "They were delayed. They wouldn't let us keep our checked sized bags which slowed us down even more. Our next flight left without us while we were waiting for a gate to open so we could get off the plane. There were no more flights so we had to fly to an alternate city and rent a car to get home."
Plussat: "surprisingly spacious seats. plane felt brand new. on screen entertainment was great, and relieved to have charging inputs for my device in the seat."
Plussat: "Crew was awesome. Very respectful and helpful"
Miinukset: "Food options"
Miinukset: "Faster lines at check-in. More courteous security personnel"
Miinukset: "Issues with connecting flights so had to sit in different place, seat was broken"
Plussat: "Flight attendants were great! We had rough weather for the entire flight, and they handled everything great"
Plussat: "Yeah...spacious leg rooms."
Miinukset: "Too bumpy landing at Jackson."
Plussat: "Crew was very attentive and friendly"
Miinukset: "Boarding could be better."
Miinukset: "Flight was 20 minutes delayed"
Plussat: "Amazing crew & comfortable seats."
Plussat: "Michael was super polite and helpful. i Traveled with my young son and he took such good care of us."
Miinukset: "To many screaming kids"
Plussat: "Boarding was quick Flight experience was good"
Miinukset: "Leg space was less Take off got delayed"
Plussat: "The flight was delay 3:45 and no compensation!!!!"
Miinukset: "The worst The flight was delay and no compensation!!!! 3:45"
Plussat: "Air crew was excellent"
Plussat: "Seating was very nice and a free move was a plus"
Miinukset: "Boarding is a free for all. People cannot find their seats and put their luggage in the overhead. Board the plane from the back first"
Plussat: "The service and the seats"
Miinukset: "We spent more time than scheduled waiting to take off"
Plussat: "Couldn't recline as I was in the emergency exit row but I had some extra room with no seat next to me so that was nice"
Miinukset: "Couldn't recline in my emergency exit row"
Plussat: "Free snacks and beverages. Easy boarding and easy de-boarding. Comfortable seats, friendly crew, large-ish bathrooms."
Plussat: "Flight team were wonderful!"
Miinukset: "the short connection screwed me"
Miinukset: "Some of the flight attendants were rude and not very welcoming at all."
Miinukset: "No check in to Minsk from Paris"
Plussat: "Delta made the experience great"
Miinukset: "Flight was delayed almost two hours"
Miinukset: "flight ticket very expensive."
Miinukset: "Hurricane Irma, I was lucky enough to get a refund do to the natural disaster."
Plussat: "I flew with Delta"
Miinukset: "Your information was Aeroméxico"
Plussat: "Courteous crew"
Miinukset: "Not enough room. Older plane model. No screens for entertainment."
Plussat: "Left on time... Arrived 10 mins early. comfy plane. Pleasant help."
Plussat: "Plane is great. Comfortable."
Miinukset: "The staff at the gate at LGA were not too friendly."
Plussat: "The staff was was very accommodating to myself and my 19 month old daughter"
Plussat: "I liked: After check-in, I was given luggage sticker and told that luggage will be collected in Hyderabad which is my last destination, same was printed the sticker."
Miinukset: "I didn't like: While transition from Mumbai to Hyderabad, i was told to collect the luggage in Mumbai and check-in again which made so worried and confused."
Miinukset: "Flight was delayed an hour"
Plussat: "On time"
Miinukset: "Very cold on plane and when I asked for a blanket was told when she had time I then saw her give people blanket s all around me she was very unfriendly"
Plussat: "There were pretzels. Wifi but I brought my own entertainment."
Plussat: "Crew was very friendly. Embarked and disembarked quickly. Flight arrived early"
Miinukset: "Everything was great"
Plussat: "On line customer service was very courteous and helpful."
Miinukset: "We waited overnight in the airport without even an offer of accommodations, toothbrushes, meal vouchers, etc."
Miinukset: "I had to take different flights due to the delays."
Plussat: "The airplane"
Miinukset: "Poor food"
Plussat: "Good service"
Miinukset: "Small airplane for the route and terrible terminal"
Being told your delayed 16 minutes, to then be told 2 hours to then be told the flight is cancelled is inconsiderate and avoidable. I spend more money in commuting to and from the airport than the ticket itself
La puntualidad debe ser respetada
Miinukset: "I’ll fly United anytime"
Plussat: "Well I like the that I was allowed to pre board because I had a 1 year old with me."
Miinukset: "My one year old was a lap baby. There was virtually no space between the front seat and mine. This made flying very uncomfortable for both me and my daughter."
Miinukset: "Delayed by an hour and spent most of it taxiing."
Miinukset: "Telling the truth"
Miinukset: "Over 2 hours delayed for no notable reason"
Plussat: "The crew was quite nice"
Miinukset: "Newark airport terminal C is totally a mess"
Plussat: "We landed 45 minutes early!"
Plussat: "Good plane, seats are OK even though do not recline that much"
Miinukset: "Crew in the airport and in the plane not friendly, very long delay (3h) and not even a drink or something to eat whilst waiting, no excuse for 3h delay from crew when boarding/leaving ..."
Plussat: "United has done a lot to update and modernize their terminals. Easy access to food, charging outlets, comfortable seating, and an open atmosphere made my layover quite pleasant."
Plussat: "Nice quick flight staff great and very helpful!"
Miinukset: "Entertainment wasn’t free"
Plussat: "Very fast and efficient"
Miinukset: "The flight was delayed for 3 hours, also the personal at Newark airport was a little bit harsh and not very helpful, I do not care about any compensation, nevertheless the personal has to treat better to the clients"
Miinukset: "I have a carry on bag. & when I was boarding the bag was checked because there wasn’t enough overhead room. I was in back of plane & there was plenty of room. I think you should be more careful about space deciditions. I bought specific luggage so I would’ve to check it!!!"
Miinukset: "Flight delay ,almost two hours. Have a chance to change to another flight with empty seats , not alowed"
Plussat: "The staff was kind and flight was smooth"
Miinukset: "The plane was small and cramped. I could barely bend down to get my bag from under the seat in front of me and I'm tiny. I can just imagine how bigger people felt."
Plussat: "Comfortable and on time!"
Miinukset: "Plane was equipped with Direct TV but the TVs were not powered on and that was very disappointing."
Plussat: "Kiosk help at Newark very annoyed to be helping me"
Plussat: "Quick flight, no complaints."
Plussat: "Boarding seemed efficient"
Miinukset: "In flight entertainment didn't work"
Plussat: "I guess the flight was ok. The pilot knew where he was going"
Miinukset: "It can't be true that they have not even a small blanket for someone who kindly ask and then when the flight is over you see them every where and unopened in first class. Pretzels,... Seriously..???. These airlines are n need of a real policy that lets them know it is money we are expending when we take a flight. And taking the carry-on bag. AFTER YOU PAID TO HABE IT WITH YOU?? Unacceptable. And not seating people together after you call and re call and talk to 3 different persons... The last one just says: I will see what can be done and then ignores you... Not NICE. Please remember that many airlines have come and go. Those are some of the reasons."
Plussat: "The crew was very swift in resolving the issue and getting us on another aircraft."
Miinukset: "Hated that we had to unboard for something as simple as radio/printer connection. I had other arrangements at the time I was supposed to land."
Plussat: "The pasta was great."
Miinukset: "Halfway through the flight the entertainment froze and could no longer have access."
Miinukset: "The lady at the counter for checking the bags at newark was not rude but not very friendly. She could have done better if she was not that serious. Besides that everything was good."
Plussat: "I didnt care for anything"
Miinukset: "Flight was delayed 2 hours. There were no chargers at any seat in Coach."
Miinukset: "Flight was delayed for man hours. First Class cabin was a disgrace - old seats, no padding, plane appeared dirty."
Miinukset: "Stuck on the runway for 25 min. And then after took another 20 minutes because they could not open the door to get into the airport from the plane to deplane. The staff was rude when boarding"
Miinukset: "Flight was delayed 2+ hours because of the crew. Wouldn't it make sense that if the flight was scheduled to depart at a certain time, 5 minutes before that, still no crew, let the passengers know then? No. Not if you're United. They told us to wait 20 minutes, then after 30 minutes told us about the delay and the New departure time. But when that time arrived, still no Captain. Finally, after another 15 minutes, we're on the way. Except not quite. Now, they can't get the weight and logistics of the flight worked out. C'mon United, get it together!!"
Plussat: "Safe Flight Awesome Trip in & out"
Miinukset: "No sunshine"
Plussat: "The staff gave out free snacks and were friendly"
Miinukset: "Too loud and the delay was an inconvenience"
Plussat: "It was nice to get free wine on the flight. Had I know what I was about to endure I likely would have had more. Honestly. I am uncertain how you can stay in business."
Miinukset: "The temperature in the cabin was way too cold and the excuse of a blanket is really insulting to be warm enough to sleep. The video screen was tiny and grainy. Every time the PA system was used it buzzed so whatever was being said wasn't comprehend-able. The biggest complaint was the seating room. I understand that you want to get people into more legroom seats but honestly there should be a regulation for the inhumane way you treated those of us that did not ante up more! I thought I alone have these opinions but once you get me back home, you loose my business forever. I will take my Transatlantic flights every six weeks elsewhere."
Plussat: "That we arrived alive."
Miinukset: "We weren't allowed to put our carryons in the overhead. We were forced to put them under the seat in front of us because the plane was full. This left no place for our feet or stretching our legs. The seats were cramped so closely together, our knees touched the seat pocket in front of us. When putting down the tray table, it pressed against our stomachs. The landing was the worst and scariest one I've experienced in over 40 yrs of frequent flying. We hit so fast and hard that the plane teetered from one wheel to the other and fish tailed so hard that people's necks were hurt. If possible, I'll never fly United again."
Plussat: "The flight was fast."
Miinukset: "The flight was delayed 10 hours for no real reasoning and nobody was compensated for anything."
Miinukset: "United sent out a series of delayed flight communications times that all contradicted each other. Flight updates did not give me adequate time to arrange my plans to accommodate their sporadic updates for fliget 4132, resulting in me missing my flight after paying a $95 dollar cab fare. May 1, 2017 United failed in my eyes of a loyal customer."
Plussat: "Staff on board was great"
Miinukset: "I brought a carry on and had to check it because I was in group. I was not happy. It took 25 minutes for the first piece of luggage to arrive and of course our bags. Last on the plane took a while."
Miinukset: "Didn't like the fact that you had to pay to watch movies"
Miinukset: "What ever happened to leg room? And I know that real food is a thing of the past on airplanes, but at least Jet Blue provides snacks that occupy more than one mouthful"
Plussat: "Very efficient boarding at the gate"
Miinukset: "Tight seats. Slow service on the flight."
Plussat: "Nothing.was a terrible flight"
Miinukset: "Everything , delays , poor food , was horrible"
Miinukset: "Flight was delayed 2 hours from Manchester, which would have made me miss my connecting flight to MIA"
Plussat: "The snacks were good"
Miinukset: "That they took my take in luggage & had me put it aside to out in the belly of the plane. I had my laptop & iPad in there. It happened so fast I didn't think to take them out. I was planning to do some work on the plane but couldn't since u took my laptop. Also, they changed the gate and no one told us. We were lucky we asked a question to find out the gate had been changed."
Plussat: "Left right on time."
Plussat: "More luggage storage (overhead and under the seats) on this international flight than on domestic. Most everything else was as expected."
Miinukset: "The toilets smelled and were messy a few hours into it. (I was on a Korean Airlines flight recently and their toilets were always clean and nice!). The crew were mostly efficient and worked well together BUT only one (out of the 4 or 5 in our section) smiled at passengers and looked like she was actually enjoying her job. One blanket wasn't cleaned well enough."
Miinukset: "I ended up changing my flight in Newark airport to Fort Lauderdale that landed earlier that the one they gave me up in Scraton.."
Plussat: "We got there."
Miinukset: "Airport was horrible! Security line was 45 min. long and on the other side of the world. The plane was an hour late! No snow. No storms. Why? The crew, I guess tired, seemed bothered by the company of the passengers. The line to wait at the gate was very unorganized and confusing. No one knew which line was for which gate and people where cutting into lines everywhere. The airlines should provide better guidance for its passengers. I was connecting from Germany with Lufthansa and wow what a difference in customer service."
Miinukset: "The crew was held up in Houston we had an additional lay over onto our already 3+ hour wsot"
Plussat: "I did not receive credit from Spirit Airlines for the reason of Covid-19"
Plussat: "Convenience and easily accessible"
Miinukset: "Better seats, entertainment, keep travelers updated to a landing time"
Plussat: "The crew was ok. There wasn't much to offer by way of amenities, but were accommodating."
Plussat: "Crew was OK"
Miinukset: "No internet, no movies, NO RECLINER chairs, leg room is very small. Not comfortable"
Plussat: "On flight crew was great."
Miinukset: "Airline planning was terrible, as was in-terminal customer service."
Plussat: "The modern planes and on time arrival and departure."
Miinukset: "Unfriendly check-in staff, unpleasant crew members and pokey seats. Having to pay for water on a 3.5 hour flight took cheapness to a new low. My first experience with Spirit Airlines will probably be my last."
Plussat: "Nothing, was horrible"
Miinukset: "Better service"
Plussat: "The airline delayed for an hour and checked bags did. Or arrive with flight. Had to wait more than 10 hours for my lost luggage to arrive at airport"
Miinukset: "Checked in bag got lost and had to wait mor than 10 hours to pick it up from another flight. Flight was delayed for more than an hour"
Plussat: "The crew was funny."
Miinukset: "I wish there was complimentary snacks."
Miinukset: "Newark airport can never run on time! Flight was late leaving I’ve 2 hours. But ... the crew made up for it with their hospitality. Thank you!"
Miinukset: "The seats were very uncomfortable and there was very little space."
Miinukset: "I did leave my freezer Ziploc bag of medication in the front seat pocket of my seat, called spirit and Mccarran airport in Las Vegas and said no one turned in the medication. Told me to call Chicago because that’s where the plane went after leaving Las Vegas, I called Chicago but have not gotten an answer back if it was turned in there. It’s my heart medication and my blood thinner which is very expensive and a couple of costume jewelry necklaces. I wish someone could help me locate this medication, it’s very expensive."
Plussat: "Happy that I finally got there"
Miinukset: "Flight 525 to Fort Lauderdale originally scheduled for Monday, Aug 13. When we were about to leave the house we received an email -delay til 5:25, Moments after 6:10, and finally an hour later flight canceled. After a few calls to Spirit customer service, we were offered to be booked for a flight at 8:25. In the process of the conversation, the line was dropped off, minutes later I called again and the agent said that all tickets sold out and first available Wednesday 08/15 at 6;30 am. I had nothing but to agree. I continue to call customer service and after spending on calls hours and hours, I got lucky and booked at the same 525 Flight 24 hours later. Arrived two hours before departure, and got informed that the flight late one hour, then two and a half hours, then 4 hours..... Finally, we took off at 9; 45. From the moment we arrived at the gate 41 and 45minutes before departure no representative was present at the gate. I'm a person with a disability and was trapped in a wheelchair for hours and no one informed about any updates. Hours without water, food and most important information. Thanks to Kayak and Spirit app I got updates on my phone."
Plussat: "ticket price"
Miinukset: "baggage charges. carryon fees, outregous"
Plussat: "The new A321."
Miinukset: "Delay and zero entertainment."
Miinukset: "The staff was rude and not sensitive to people’s needs"
Plussat: "Spirit is a nickle and dime operation, with very uncomfortable seating"
Miinukset: "Spirit airlines changed gates at the last minute and 10 people including me missed the flight ... then came thing happened again ... was stranded at the airport for 24 hours and lost my hotel reservation ... worst travel experience ever"
Miinukset: "Limited space , over priced food and drink"
Plussat: "Sheets did not decline could not eat peanuts because a kid on the plane had an allergy"
Miinukset: "Sheets did not decline could not eat peanuts because a kid on the plane had an allergy"
Miinukset: "I set the dates for our trip for April 12 to April 15, for some reason when I got the email confirmation the trip was set for January 15 to 18; I had to call Spirit Airlines and ended up paying EXTRA $ 70.00 dollars to get the right dates and another couple friends were doing it at the same time and the same happened to them"
Miinukset: "Spirit is awful in every way"
Plussat: "All was well, on time and smooth boarding. The bare fare is just that...if all you need is a seat on a flight you are set. If you want to check a bag, pick a certain seat or buy water or a snack you have to pay. But the crew was nice and the plane was clean."
Plussat: "Spirit sucks!!!"
Miinukset: "They weren’t stocked with items on the menu. Crew members were sarcastic about people changing seats despite the amount of vacancy."
Plussat: "crew were nice, appreciate people with kids Able to board first"
Miinukset: "$ 50 baggage fee is not right for one way ,"
Plussat: "Delayed 3 hours. The personal item and carryon sizes are smaller."
Plussat: "seats where comfortable and flight was excellent we got to Florida early"
Miinukset: "no food or drinks and no entertainment no wifi nothing"
Plussat: "The seats were already reserved"
Miinukset: "The plane was 3 hours late and I received a email , and signed up for a text. The seats are super tight and nothing at all included. If you are looking for a super fast trip and with no luggage this is the airline for you. Not a family friendly airline , luck the kids did not go with us,"
Miinukset: "Customer service handling flyers not getting on board. Unwilling to work with flyers to come to a resolution. Watched as plane pulled back from the terminal before departure time."
Miinukset: "It's cheap and the worst airline I've ever booked through"
Miinukset: "They cancelled our flight without notifying us! We missed our family reunion in Orlando Florida"
Miinukset: "All. Price too high for kind of service"
Miinukset: "Seemed like a new plane, but the seats were extremely uncomfortable because they had no cushion for your back."
Plussat: "It was a nice price for what it got me on trips. Everyone is always super expensive."
Miinukset: "Almost everything was horrible. Seats are too close for my long legs, and its like I was sitting on stone bricks for hours. Baggage is a scary thing. Lots of places have different spirit sizes. While Orlando gives you a back pack and small suitcase, Newark gives you one bag. If its more the humiliate you and put it all in a trash bag to go home. Fix this please."
Plussat: "The flight captain reported the reason for the delay before we took off."
Miinukset: "My boarding pass had a outdated boarding time. It read 9:10. The emails had us leaving at 11:12. The confusion made me think I was going to miss my flight wading through security. I got to the gate to find out the plane had not even arrived yet."
Plussat: "The airplane was new. Clean, friendly flight attendants."
Miinukset: "What a misleading airline carrier. Want to add a carry on bag? 40 bucks. Want a seat assignment? 15 bucks. Want a beverage? 3 bucks. And...I checked in, went through security, only to be told my gate was on the other side of the airport. Had to go through security again. And of course the flight was delayed over 2 hours. Every time I have used Spirit the on time arrival is horrible."
Miinukset: "Out of all days, our flight got cancelled on Father's day.. I was supposed to go surprise my father who I haven't seen in 5 years but obviously that didn't happen"
Plussat: "The pilot, Frank"
Miinukset: "Due to extreme delay of our flight, we missed a family event."
Miinukset: "On a 3 day trip I had a total of 9 hours in delays on 2 flights- and a canceled flight! They do not email or text you at all- not even the usual courtesy email most airlines send letting you know its almost time to fly, or check-in online. They never alert changes to flights. It's like they want you to miss the flight. Second time in 5 years booking with them and last time was just as bad. If you want to make your destinations on time- don't risk booking with Spirit."
Miinukset: "They charge for everything"
Plussat: "Fast service hilarious staff"
Plussat: "flight leave on time."
Miinukset: "leave on time."
Plussat: "Nothing at all."
Miinukset: "$57 for carry-on. $50 for check in bag. $10 to choose a seat or pick a random seat for free. This is ridiculous. I will never ever ever fly with Spirit. Leg space sucks for tall people like myself. Spirit doesn't offer drinks or snacks for free. I know other airlines that do. This trip was last minute and I had no choice to book."
Plussat: "No delays both ways was nice"
Miinukset: "If we wanted a drink or a small snack, we had to pay. I did not know that we had to pay for our carry on bag. I thought our flight cost was a steal until we had to pay for our bags. We had to spend $90 for both ways."