Lentojen peruuttaminen ja siirto aiheutti ylimääräistä tressiä ja lisäsi matkakustannuksia mm. Ylimääräisten hotellikulujen muodossa. Momondon käyttämä Tripmonster on nimensä mukainen hirviösysteemi, jonka tiedoittaminen ja etenkin tavoitettavuus on aivan luokatonta tasoa. En enää suostu ikinä ostamaan matkaa Momondon kautta jos he käyttävät Tripmonsteria.
Ei osunut kaikki kohdalleen parantamisen varaa aikatauluissa ja lennon siirroissa
The flight didn’t even happen.
Plussat: "plane was clean, bording went smoothly."
Miinukset: "Flight attendants were no where to be found most of the flight. They didnt walk up and down the aisles for literally hours before we saw them again. Never offered water during a 11 hour flight, they only came around deal meal service time. But the time in between meals, we seldom saw them."
Miinukset: "It was very hot inside the plane"
Plussat: "The crew was friendly and helpful."
Miinukset: "The leg room was smaller than most other flights and the war phonejack didn't work and the video constantly paused every 30 seconds. Also the 1 8kilo bad allowance in the cabin is a bit unreasonable but I see why they need to because the overhead storage and under the sit storage was less than normal too."
Miinukset: "Canceled flight without warning. Terrible crew coordination to help with the issue. Not flying Turkish again."
Miinukset: "Outstanding airline either to IST or beyond!"
Plussat: "second time my flight was delayed for no apparent reason"
Miinukset: "Rude crew.. i am elite plus ..i can only imagine how they treat people with no status"
Miinukset: "Turkish Airlines does not communicate with its passengers. If the flight is late (as both of ours were), you wait with no information as to when the flight leaves. The same lack of communication occurs once you on board. I joked to my wife that the cargo on a Fed-Ex flight is given more information. Arrived in Istanbul with a very tight connection. Airplane was not given a gate so we needed to take a bus to terminal. The bus dropped us just about as far from our connecting gate as possible. Since it took four buses to transport passengers, one could have been designated for US bound transfer passengers (who were all leaving from same group of gates) and taken us directly there."
Plussat: "Inflight service was good."
Miinukset: "Seat was a little uncomfy"
Plussat: "Down to Level G to check in, worked out OK. Security was good and easy. Left on time, important! Bags checked straight through to SFO"
Miinukset: "We had to spend the night in Istanbul and get only on the next flight the following morning. TK airport (ground) staff that talked to us was antipathetic and it took ages to get any service. Looks like they didn't care we about the delay, nor they were trying to help us. Just kept saying we need to wait."
Miinukset: "Tried to cancel due to flooding in home and they would not refund my ticket. Neither would airfare.com, whom I purchased the ticket through."
Miinukset: "Very hot inside the plane"
Plussat: "Start from online checking, baggage dropped and boarding flight is a hidden tradition of high class hospitality experience. My first time ever to use Turkish airlines succeeded my expectations. food is great, the onboard seat is comfortable and the crews they're wonderful."
Miinukset: "Quietness and simplicity looks of high quality of crews presentation is a high class professional experience."
Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"
Plussat: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Plussat: "Very nice crew and not at all crowded flight, also the flight was extremely fast."
Miinukset: "Very loud plane so that I couldn't watch a movie and understand the audio."
Plussat: "thr aircraft is very good"
Miinukset: "the food !!"
Plussat: "food was very good for such a short flight!!!"
Plussat: "The Welcome from the crew member and Istanbul airport"
Miinukset: "Food, Drinks and the service from Crew."
Plussat: "Turkish airlines is a wonderful company to travel on. I love the service, professionalism, kind, and patient service during the flight. Thank you!"
Miinukset: "I don't like landings but the crew did well!!"
Miinukset: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Plussat: "Food , sercive"
Plussat: "Good chow, decent beer, and stewardesses that can walk straight down the aisle!"
Miinukset: "The security at the airport is a little too much. Once we landed at Istanbul we went through a security check point which took about 30-40 minutes. I barely made it to my connection flight . Then I went through another security check before boarding the plane. Unnecessary in my opinion"
Plussat: "My travel mate left her phone on the plane at one point flying from Munich to Ataturk airport and the women at the lost and found counter were very helpful in getting the device back."
Miinukset: "The food on a couple of the flights was very strange/not hot/not good."
Miinukset: "Terrible food. I saw many others leave the food, only have bread and fruits. The same to me."
Plussat: "Nothing, just the price"
Miinukset: "I had 2 flights and both were late, the plane seats is really not comfy and the plane has no entertainment"
Plussat: "Space inside the plane. There were empty seats that increased the comfort."
Miinukset: "Lack of courtesy inside the airport and in the plane. Countless passport checkups, poor communication during the flight."
Plussat: "Excellent carrier, modern planes and good food on board Also on european flight a proper meal and inflight entertainment"
Plussat: "Good in general"
Miinukset: "Delayed flights"
Miinukset: "The flight from DXB was delayed, causing us to miss the connection to LIS in IST. 2 hours after standing at the transfer desk they put us on a flight to LIS via CDG. Luggage was kept in IST. Now we are in LIS with no luggage and no confirmation on its whereabouts. Lost and found staff at LIS (Portway) showed total confusion in claiming luggage was in CDG. Today two planes arrived in LIS from IST, none of them with our luggage. Screen shows my name with mention "Not loaded" regarding the luggage. This incompetence is unacceptable from "Europe's best airline". This title is misleading advertising and should not be allowed."
Plussat: "This was our first time with Turkish Airlines. I love that an inexpensive flight gave such wonderful service. My favorite thing is that they treat children well. We will definitely use again."
Plussat: "On time boarding but stayed 20 minutes over time to take off."
Miinukset: "My flight dates were changed by the airline which made me change many of my plans. My son's seat was broken and Tv didn't work (13 hour flight). Overall uncomfortable seats with very minimum seat recline option. Poor food. Staff was little "cold" and not attentive."
Plussat: "We left los angeles an hour late but was able to make the connection. Enjoyed the food and service. Fortunately the seat next to me was empty so I was able to spread out a bit and get some much needed sleep."
Plussat: "Comfort was excellent and the crew very nice!"
Miinukset: "My baggage was damaged."
Miinukset: "The flight had been cancelled by airline. Now waiting for refund."
Plussat: "Nice entertainment, nice services, very kind service crew"
Miinukset: "Everything was so good i can't say; i didn't like something"
Plussat: "The transfer flight was also very nice."
Miinukset: "The only thing that was a bit annoying was the delay - it was delayed for almost 1 hour."
Plussat: "The worst flight experience of my life. The temperature was unbearably hot. Seating was cramped, no leg room and seat would not recline. Crew was rude. I could not day about the food, the heat in the cabin made me physically ill and I dare not eat anything."
Plussat: "The entertainment selection"