Etsi halvat lennot reitille Aasiasta $[81-Suomeen

Plussat: "Good service from the crew and food was good"
Miinukset: "Flight was delayed and there are redundant checks before entering to the gate. No internet service in the flight and was a very long flight (14 hrs)"

Plussat: "Business class is the best"

Plussat: "Excellent crew, quick serving a lunch on a 1.5 hour flight."
Miinukset: "Just don't like all the trips to and from flights on the bus at Doha."

Plussat: "The service. The friendly crew. The clean airplane and bathrooms, the food and drinks. A1"

Plussat: "Very friendly crew, good space in my seat, kept the plane dark and quiet for the overnight flight"

Miinukset: "I truly enjoy this airline! No complaints"

Miinukset: "Qatar airline is one of the best ways to fly!"

Miinukset: "DOHA to NY. I board the plane to find out that Qatar SWITCHED SEATS ON ME that I selected months ago without any notice at all! Got stuck in middle seat on the wing! I emailed Qatar you know what they said? "Seat assignments can never guarantee." No voucher or anything offered! Fly something else!!"

Miinukset: "Great selection of movies and the food was really good as well."

Miinukset: "Bad service for wheel chair. No wheel chair at Doha Airport! Need to walk."

Miinukset: "Delay at landing"

Plussat: "Q-suites and business class flight crew."
Miinukset: "Everything from check in up to boarding. Ground staff lacked hospitality. Disappointing frequent flyer program."

Plussat: "The crew was very polite. Being able to track flight path. Assortment of videos. Plain was very clean. Blankets, pillow, headphones, and all beverages free of charge."
Miinukset: "The food was not good. Not very much leg room. Did not like the 15 lbs. carry on weight limit."

Plussat: "The flight crew was very friendly and helpful in getting you settled on the flight"
Miinukset: "Boarding was a bit Hectic in Bangkok."

Plussat: "Good service best price, good food comfort I think is best airlines in word in my opinion"

Plussat: "Everything was first class with excellent service"
Miinukset: "Long flight with long layover in Doha"

Miinukset: "Flight was diverted to Kuwait, due to poor condition for landing in Doha and we loose connection to Bucharest."

Plussat: "The THOUGHT it would be a nice flight than usual from Asia to the USA, but it wasn't. Doha Airport was an interesting stop early I'm the morning"
Miinukset: "No outlets on either flight or in the airport so can't use electrics for almost the entire trip. The seats are extremely narrow to the point out of unprobabability to have your own space even if sitting next to regular build person. Food was only ok and service was below average with trash often not collected and needing to request water etc"

Miinukset: "As above"

Plussat: "The planes were nice and the crew was nice."
Miinukset: "Every single flight we were on was delayed, with no explanation. The food was good on the plane, but almost every meal option I wanted was out by the time the crew got to my seat."

Plussat: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."

Plussat: "Everyone at Qatar Airlines is amazing. The service and inflight accommodations are great, and they are always looking for how to make your travel more comfortable. I highly recommend!"
Miinukset: "It would be nice to have socks to put on for when I want to take my shoes off."

Plussat: "the attendants were always on top of things. One of best overall flights ever."

Plussat: "I havn't flown a lot of international flights, but Qatar Airways is now my favorite"

Plussat: "The Qatar Airways price."

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "on my flight from bkk to Doha all the flight attendants were very helpful. One in particular with the name Mary Jane, was very helpful and she stood out among the rest. Thank you for your kindness and help when I couldn't eat some of the foods on board. Whom can I write an email to so that I can be sure that she gets noticed for her work? Thank you"

Plussat: "Our meals were luke warm at best while the bread was still semi frozen. Food quality has always been low on Qatar flights but this time was the absolute worst. I fly with Qatar for work everything 4 months and that's solely due to convenience."

Plussat: "I liked the crew"
Miinukset: "My first flight to DOHA was cancelled"

Plussat: "view above"
Miinukset: "A gent was VERY tall. I couldn't put my seat back at all. The kicking was so bad I changed my seat."

Plussat: "Everything was good."
Miinukset: "More movies, no wifi, better food"

Plussat: "Economy treated like first class!"

Plussat: "Nice people"
Miinukset: "6-hour delays coming and going. Sounds like a an issue."

Plussat: "The price for the flight was very excellent. The entertainment was very good with the movie selections."
Miinukset: "In Bangkok, I've already checked in on line and all I have to do was drop off my bag and get a boarding pass. There was one to two person doing the checked in and it took about 40 minutes to get done, unacceptable. The lines for non on line check in went faster then the on-line and they have four times more people that was in the on-line checked in. In flight, the seat felt liked you're sitting on a rock after a couple of hours. I'm an aircraft mechanic who used to be a flyer with 7,000 flying hours."

Miinukset: "I was hoping to replace worldmate with you application. you got it wrong. I travelled from Doha to Guanzhou, Bangkok and back to Doha. I don't even know where Sohag is!!!!! Qatar airways did a perfect job as usual."

Plussat: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Miinukset: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."

Plussat: "Respect the scheduel and well organize."

Plussat: "The flight crew was polite. The plane was clean and comfortable. The food was well timed and delicious. They explained everything in full, and were extremely apologetic when there was one short delay. All of my planes were for the most part well timed (we had one short delay)"

Plussat: "The crew was great, trully world class service"

Plussat: "Absolutely nothing!!!!!!"
Miinukset: "The fact that our flight was cancelled without being notified. I will never make flight arrangements with them again!!!!!"

Plussat: "Service"

Plussat: "- Efficient boarding and check-in - on time arrivals"
Miinukset: "- Food is not as good as in past years. No variety. - -- Attendants don't come around for second beverage (not talking about water distribution) - Planes are showing wear, USB plugs not working"

Miinukset: "I've never had this huge an issue on check in. Set us back over 45 minutes, and we could not get the VAT refund. I will not be paying more to fly on Qatar again based on our incoming and outgoing issues. I wouldn't rate it any higher than other cheaper options."

Plussat: "Always heard middle eastern airlines where greats and Qatar didn't disappoint. The staff was amazing and the seats were comfortable and spacey considering it was economy. If I could do it again I would definitely fly with them again."
Miinukset: "Nothing really. Only thing would be you had to be pretty specific with the staff not be woken up because they ensured you were fed and hidrates (not necessarily a bad thing)"

Plussat: "Qatar airlines blew me away! The food was top notch and frequent, the flight attendants were incredibly nice and attentive, the planes and entertainment were world class aND they were affordable for our flight from Boston to Bangkok."

Plussat: "Crew was great"

Plussat: "The flight was comfortable. The flight attendants were pleasant and attentive."
Miinukset: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."

Plussat: "I was given great service by a Nadine in Detroit with JetBlue. She was very calm and helpful with me getting a baggage claim."
Miinukset: "My bag wasn't transferred to the next plane in Boston so I couldn't get my bags when I got off the plane. I wish someone would have told me because j waited in Detroit for about 1 hour for my bags without any mention of bags that didn't transfer."

Plussat: "I like the space, equipment that work Space in comparison with other airlines but could be even better once human rights become more important than cashing in ( that is a comment meant for all airlines"
Miinukset: "The wifi was useless"

Miinukset: "Being on time"

Plussat: "Great staff"
Miinukset: "Food and service about drinks limited unfortunately"

Plussat: "I don’t like it"
Miinukset: "They take my money because my flight it’s was over And they charge me twice"

Miinukset: "why did they take my blanket and headphones 1 hour before we land?"

Plussat: "The seats were amazingly narrow and uncomfortable. Difficult to get out of; did not see crew very often with water"
Miinukset: "Less confusing controls on the equipmentl"

Miinukset: "Flight was delayed for more than an hour. No courtesy to inform passengers. The boarding took place and all passengers were crammed into the departure lounge with no place to sit for more than an hour!"

Miinukset: "Scrambled eggs breakfast was more like a mousse and had no texture"

Plussat: "Good flight and crew but......."
Miinukset: ".........they left my suitcase in Seattle and it didn’t get on the flight to Dubai AND they didn’t want to give me a voucher for accommodation in Dubai despite a 15hr. wait for trip to South Africa. For two hours I pursued different officials in Dubai until they organized a voucher for overnight acc"

Plussat: "Crew was amazing and meals were perfect."

Plussat: "In flight entertainment was excellent"
Miinukset: "My first flight the seat was towards the back and was smaller than others."

Plussat: "A380s are good aircraft. Emirates entertainment is second to none ."
Miinukset: "I'm the first leg 777 aircraft sat towards the back and my window seat was smaller than most seats. I had 1 hour 25 minutes connection in Dubai . But it was a VERY. Long walk from C3 to B14 . By the time for of the plane and reached my connecting gate t8gey were already boarding . Dubai is too big"

Plussat: "Crew were excellent"
Miinukset: "The TV was small and poor resolution and brightness. Also no USB power at my seat."

Plussat: "Professional flight attendants."
Miinukset: "Inconsistency in packing policies. My sister And I each had a curtain to bring back. I was told that it had to be boxed and wrapped and she wasn’t. Also there were issues with baggage claim at IAD. I took about 45 minutes for the bags to come out."

Plussat: "-Crew were nice and friendly -Aircraft had nice new business class products -Food was good -Lavatories were good -Great entertainment system and selection -Air ventilation over seat -High walls - good privacy for window seat -Intuitive buttons and menus for controlling seat and entertainment system"
Miinukset: "-Seats were in a high-density 2-3-2 configuration on a 7-hour flight -Narrow seats -Limited storage space near seat -Could not figure out how to use wifi -Boarding announcement was made late"

Plussat: "Friendly staff at boarding and on flight. Very attentive."
Miinukset: "Food was not as nice as other airlines and my 11 yo daughter was only provided normal adult meal. For full service airline actually went thirsty - constant water should be a given."

Miinukset: "Far too low temperature settings"

Plussat: "I definitely love Emirates' use of the A380 as it is more spacious and therefore offers a more comfortable ride. It also helps that their cabin crew were accommodating and the services offered onboard were good."

Plussat: "What I like is the food served, the entertainment, and the toilet."
Miinukset: "What I didn’t like is some of the stewardess attitude wasn’t really good, they have the grumpy face throughout. My seat, was unable to push back, the button was gone."

Miinukset: "Seats are less spacious for me since I’m 6 feet tall"

Plussat: "Good selection of movies and special menu for the festive season."
Miinukset: "Slight delay on the tarmac."

Plussat: "entertainment part made time fly from Dubai to Seattle and staff too were awesome."
Miinukset: "15-hour flight not happy thing to be mid-air."

Plussat: "Flight was quite empty and boarding was swift and easy."

Miinukset: "Emirates did not allow us to select the food preference as we had booked through a third party. They literally starved us for 14 hours as we r vegetarian and could not eat meat laden foods."

Plussat: "Good inflight entertainment"
Miinukset: "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"

Plussat: "Comfortable seat, even in economy class. Very quiet engine noise. Extensive in-flight entertainment. Attentive crew."
Miinukset: "Boarding experience was cumbersome and overly complicated. After going through the whole security screening process to enter the departures area (I boarded in Singapore), the whole security process is performed again to get to the gate. Why do I and my carry-on luggage need to be checked twice? Once at the gate, all passengers are herded like sheep into an area that has insufficient seats for the number of passengers, so many are left to stand or sit on the floor. If the airline wants to use a plane that carries 500+ passengers, then use a gate that can accommodate that number."

Plussat: "Nice airport"
Miinukset: "It took Emirates a while to let passengers out. 1 hr layover is just barely in enough, expect to run or fast walk to connecting flights. Not organize when boarding aircraft."

Plussat: "The food and service. Toilets are clean"
Miinukset: "Should watch on how many beer/champagne the steward serving to the customer as we had an old man who is super drunk sitting beside us and keep asking for more. Should also include toothbrush for our overnight flight as we reached Melbourne in the morning."

Plussat: "Loved the Emirates experience as always, esp the in-flight experience (incl food) and entertainment."
Miinukset: "Boarding at JFK in New York could've been more organized. People were crowding near the gate and a line was formed much before the authorities actually allowed people to board. It was a long wait. And I wasn't able to hear my zone being called. Captain's announcements in the flights were also either not loud enough or not intelligible."

Miinukset: "Bad seat"

Miinukset: "One baggage misssing, flight delay"

Plussat: "In flight meals were quite good. In fact, I would order the smoked chicken salad if I were in a restaurant. Service by cabin crew was excellent as well. Courteous, friendly and knowledgeable$o."
Miinukset: "In flight entertainment could have more recent movies."

Miinukset: "Seat a little uncomfortable even with mattress. Food not great."

Plussat: "Crew were lovely"
Miinukset: "Insufficient vegan option"

Plussat: "The plane were newer. Larger monitor."

Miinukset: "THe Entertainment system did not work. which meant no tv, info or seat adjustment. this was in First Class. horrible"

Miinukset: "The touchscreens on the 777s were a bit unresponsive."

Miinukset: "Very bad change process, through vyaname It was impossible to change the flight although it was 5 days earlier And wr missed the flight"

Plussat: "Upgraded to Business Class. On a A380 its really significant."
Miinukset: "The crew was abit too talkative during non-service."

Plussat: "Great service"
Miinukset: "Kids"

Plussat: "Food was ok"
Miinukset: "Smallest leg room ever"

Plussat: "The in flight entertainment and food was enjoyable. Overall service of the crew was excellent."
Miinukset: "The flight was delayed ~10 minutes boarding and I would have appreciated announcements to update the passengers with what was going on / the status of the flight."

Plussat: "Liked the entertainment."
Miinukset: "Some of the crew members were rough. Bashing the passengers and missing the courteous approach. No snacks available in the kitchen between meals on the long 14 hours flight segment."

Miinukset: "The crew was very impolite."

Plussat: "Food, entertainment and the flight crew are good."
Miinukset: "The emirates crew at Hyderabad airport. The crew doesn't have the knowledge about their work and really got pissed by them."

Plussat: "Wow totally worth it. I'm now spoiled by how fantastic this airline is. Entertainment, service, food, and comfort. If emirates is flying to my destination I will for sure use them."
Miinukset: "None"

Miinukset: "Baggage took almost 2 hours to get out at return destination"

Miinukset: "No information re cancelled flight, board at Dubai indicated flight delayed with no time or boarding gate. Over 300 people at Emirates / Qantas customer service desk and 2 operators. Only found out that the flight may be cancelled from an email from kayak. Eventually got on a flight 6 and a half hours later. When leaving the board still said ek5101 delayed. I am sure if left up to Emirates / Qantas we would still be sitting at Dubai looking at the board."

Plussat: "The media system was great. I enjoyed the food and the crew was very nice."

Plussat: "We love Emirates. The previous flights and crew have been amazing. Most likely due to the plane only being half full. However the service, food, comfort and entertainment are the best I have ever experienced. The staff when able are more then helpful. They are friendly and engaging. The baggage allowance is amazing as well."
Miinukset: "Nothing"

Plussat: "Variety and choice of media entertainment was superb. Enjoyed the food and service."

"The flight didn’t even happen."

"Good"

Plussat: "I liked the ability to check in online"

Plussat: "Good food, comfort seat"
Miinukset: "Crew skipped my row when giving food and didn't realize until I came and asked. None of the crew showed their apology"

Miinukset: "The air conditioner on the plane was not working making the flight uncomfortably hot the entire flight."

Plussat: "Nothing much to shout about this flight. It got there safely?"
Miinukset: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."

Plussat: "Boarding, on time"
Miinukset: "Food can be better. Steward never brought the blanket and it was cold. Entertainment is not good and game did not work."

Plussat: "Always excellent"

Plussat: "Inflight entertainment"
Miinukset: "Boarding process did not respect travel privileges. Business and Star Alliance Gold members were shuttled en Mase with all other travelers. Process should be respected regardless of the destination."

Plussat: "Overall flight is good"
Miinukset: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."

Plussat: "Great entertainment system (though nothing new since my last flight 2 weeks ago)."
Miinukset: "As all airplanes, seats are somewhat cramped, and the food, while good enough, is pretty much the same it is on every Turkish Airlines flight. Some more variety might be nice."

Plussat: "Had ti spend while night in the Istambul airport. ...."
Miinukset: "No connection till following evning"

Plussat: "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Miinukset: "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."

Plussat: "I like your entertainment system, but the cushions on the headset were not the best."
Miinukset: "The boarding was not organized. I was in Group C. We were chained behind a rope. Boarding started and when the agent nearest to us didn't get a passenger quickly he started to take Group D! I did not appreciate that. This continued throughout boarding. Also, as to be expected!, as newer people joined the the lines they went to the line moving - not their Group line. So we stood behind the rope on C while everyone else was boarding. I finally jumped to the moving line. I was tired of waiting. The kosher meals were warm, but not hot. There is no reason for this. I have been flying International for over 20 years and I know what is possible. The seats - for a 10 hour flight - were uncomfortable. Either I need more padding on my rear end or you need better seats."

Miinukset: "Sears in Boeing 777-300 are amaño and marroquí, Edith feedback space and unconfortable, worse if being sittedbin the Baco of the aircraft rows 40 yo 54"

Plussat: "Excellent customer service, crew always helpful and glad to please."
Miinukset: "Atatürk airport link too confusing and decreased my flight experience"

Plussat: "The food is great and so is the entertainment system."
Miinukset: "Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Miinukset: "Lost the bag and will return it . Still discussing with them after five days. Promising to deliver each day but then not doing it. Miserable experience and do not recommend using this airline."

Plussat: "Excellent service, entertainment, the food and drink options were good and a 10 hour flight was made as comfortable as can be."

Plussat: "the food is good - staff are generally friendly but not great with English if you have a problem"
Miinukset: "Why does Turkish Air boarding always have to be so chaotic - pushing and shoving, etc. Why cant TK control their business class space - people from economy always coming up for bathrooms when there are plenty in the back....."

Plussat: "I liked everything about the flight."
Miinukset: "N/A"

Plussat: "Service was ok"

Plussat: "Very friendly airline, on time always, good in-flight entertainment¿"

Plussat: "Luggage left in Istanbul due to short connjection was delivered to my home the same evening. Check in was simple and quick."
Miinukset: "Seats too close together on A330 airplane, entertainment console difficult to use and flight attendent did not have patience to explain how to use it, ran out of main course and remaining chicken course was too spicy to eat, flight from Singapore was delayed in takeoff making it very difficult to make connecting flight,"

Plussat: "Flight delayed 11.5 hours...not their fault, but there was no communication from Turkish Airlines as to what was happening."

Plussat: "Great service. On time. Friendly personnel."

Plussat: "The entertainment choices, including live sports, were excellent."
Miinukset: "The boarding was chaotic, and we sat on the tarmac for over an hour."

Plussat: "Everything was appreciated"

Plussat: "That it was a direct flight ."
Miinukset: "I usually prefer Turkish Airlines and always seek to take it in most of my travels. This time the service was not as I have been used to . Too many people were changing seats with permission from the air hostesses . The air hostesses missed me 3 times for food and beverage . They passed right by me . They weren't organized at all. I had to call them to remind them to give me some food and drink. Plus when boarding they only announced it in Turkish and not English"

Plussat: "Entertainment options are good. Flight timings and boarding was generally very good."
Miinukset: "The foot rest in economy class is really uncomfortable for people over 5'10'' in height as it means we have less legroom, even if it is folded up, and can be uncomfortable to press against. Food is too much the same across all Turkish Airlines flights. I took 6 flights with Turkish Airlines in 1 week and got cheese sandwiches in every flight!"

Miinukset: "The flight attendant was kind of rude. They ignored what I would say when the drinks came around. Also, one of them would try to hurry me and always tap on my shoulder instead of just saying "excuse me""

Plussat: "Boarding employees were so polit The flight was on time"
Miinukset: "Entertainment were poor"

Plussat: "I liked the service and the food."
Miinukset: "It could have been on time flight."

Plussat: "Blankets, pillow, being served food and drinks regularly on a long flight, great choice of new movies."
Miinukset: "Touch screen did not always work."

Plussat: "The food and the boarding was fast."
Miinukset: "Everything was great."

Plussat: "Very nice crew!"
Miinukset: "Very hot in the plane"

Plussat: "Comfort Movie Selection Friendly Hostess Thoughtfulness"
Miinukset: "None"

Miinukset: "Seat was small and squeezy. More variety for food needed."

Plussat: "Nothing to rave about"
Miinukset: "Long bus ride in Turkey from gate to plane. Istanbul airport felt uninspired."

Plussat: "Almost all"

Plussat: "Price"
Miinukset: "Worst airline I have flown, avoid if at all possible. We saved $400 each on a long haul flight from LAX connecting through IST and we should have spent the extra money. Flight attendants are extremely rude, not helpful, the food is terrible, the planes are all old Boeing 777-300 likely purchased second hand and seem to be falling apart on the inside. I saw flight attendants kicking, punching, and body slamming carts and other items to get them to fit in their racks in the kitchen areas, I hate to think what that means for safety of critical items. Just stay away for your safety and sanity"

Plussat: "The attention to the crew. They were attentive to all orders"
Miinukset: "The food has too much bread and pasta. The seats recinan well but there is little room"

Plussat: "Everything was excellent"

Plussat: "Sitting was small"

Plussat: "Excellent food and services, both ground staff and cabin crew."
Miinukset: "Seat pitch is very short on the Airbus A330 for an average person’s height allowing for very limited body movability making it extremely uncomfortably especially on long flight durations."

Plussat: "I really enjoyed the service and in flight entertainment."
Miinukset: "I wish there was wifi"

Plussat: "Entertainment, comfort"
Miinukset: "Wireless not working, some of the fight staff seemed like thry didn't want to be there"

Plussat: "on time performance for flight"
Miinukset: "Cabin crew not very responsive on requests"

Plussat: "terrific in every way; precision, kindness, style, food, great atmospere"

"They don't serve food in "economy" just water"

Plussat: "Very friendly and helpful"
Miinukset: "Boarding could be better organized"

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Miinukset: "Seats in economy were very uncomfortable, almost no cushion in any of the seats or the seat backs. Would not recommend Lufthansa for long haul."

Miinukset: "Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights."

Plussat: "The flight was quite comfortable."
Miinukset: "I find it hard work doing such long flights these days."

Plussat: "Confort"
Miinukset: "The crew and the food, specially the food."

Plussat: "Crew was amazing people"

Miinukset: "Excellent assisted transfer between Austrian Airlines flight and Lufthansa flight to Seattle in Frankfurt. Boarding in Frankfurt could have been handled easier in groups by seating. Friendly stewards, good entertainement and food options. Quiet B 747 plane, spacious overhead stowage."

Miinukset: "Food"

Plussat: "Not enough restrooms the food was not the good mor"
Miinukset: "More choices for food seats not comfortable too narrow no space"

Plussat: "Crew was great."
Miinukset: "Check in time took a very long time with a boarding pass."

Plussat: "The crew did their best, but the seats were very uncomfortable;.The food was uneatable."
Miinukset: "Everything."

Miinukset: "I had ordered pre flight online duty free shopping. Got a confirmation e-mail telling me that articles were reserved for me and I should approach crew members on board for the articles I had reserved. Reality however was that my pre ordered articles were not registered in their system :-("

Plussat: "The crew was very pleasant and accommodating."
Miinukset: "Better movie selection."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Great Experience."
Miinukset: "Great Experience"

Plussat: "The punctuality, customer services and refreshments served were all great."
Miinukset: "Nothing."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "A regular predictable LH flightqq"

Miinukset: "Absolutely perfect."

Plussat: "Everything"
Miinukset: "Everything was great"

Plussat: "Crew"

Miinukset: "Charged $200 for extra bag after a phone customer service representative confirmed it was only $100 at the airport"

Plussat: "Service was exceptional and prompt"

Miinukset: "The food was a bit over cooked and dry but overall excellent service."

Plussat: "Breakfast should not be served 4 AM Cairo time, 40 minutes after boarding"

Miinukset: "The crew didn't seem particularly interested in helping anyone and worked hard to avoid eye contact. This was an unpleasant flight at best and given the option I will not likely fly Lufthansa again if given the option. I wish that I had better news to report from this flight. :("

Plussat: "The crew was very nice and the food was good. Very uneventful, easy flight."
Miinukset: "Definitely not enough leg room"

Plussat: "The flight overall was smooth. The staff was great and friendly. I normally don't like flying but if ii had to fly again I would pick Lufthansa."
Miinukset: "N/a"

Plussat: "The crew was very friendly and helpful"
Miinukset: "I am lactose intolerant and there were few non-dairy options"

Plussat: "Amazing service."

Plussat: "Very pleasant experience: comfortable airplane and helpful crew, timely departure/arrival, continuing support with information about baggage after arrival."

Plussat: "Excellent service and very professional crew both on the ground and in the air. Flight comfortable and a right on time. I highly recommend Lufthansa."

Plussat: "Nice crew and dinner."
Miinukset: "Luggage didn't make the flight."

Miinukset: "First leg of our flight was delayed, second flight departed before we landed."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Miinukset: "the fl;ight was late overall 6 hours, which depended on weather, but"

Plussat: "On time rout"

Plussat: "Nothing"
Miinukset: "Cancellation"

Plussat: "Everything was exceptional. The crew provided excellent service, the aircraft was modern. Boarding was painless. Food was the good, all things considered."

Plussat: "Quick flight, efficient boarding."
Miinukset: "Seats weren't very comfortable, but it was a short flight. Our layover was too short and our passport verification process almost made us miss our flight."

Miinukset: "I don't care for disembarking to a bus. Business class could have had larger seats instead of leaving an empty seat between people."

Miinukset: "Nobody was cooperative to reschedule the fly for normal price we have to bay one way tickets"

Plussat: "COMFORT AND ENTERTAINMENT WAS BEST"
Miinukset: "BOARDING SLOW CREW A BIT RUDE"

Miinukset: "The most unpleasant flight attendants we have ever had in our flying lives. Rude, condescending, treating passengers as if we are not human. Lufthansa should carefully examine their training."

Miinukset: "Cramped seating in Economy"

Plussat: "Perfect"
Miinukset: "More food"

Plussat: "Nice service easy flight"
Miinukset: "Hot, ridiculously warm on the plane"

Plussat: "Just in time take of and landing, staff friendliness"
Miinukset: "Snack"

Miinukset: "Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs"

Plussat: "Nice flight attendants,"
Miinukset: "Timeliness"

Plussat: "In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!"
Miinukset: "I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere"

Plussat: "Organisation"
Miinukset: "Short flight but not quite comfortable seats."

Miinukset: "Flight hopelessly delayed leaving Sarajevo. No effort by staff to connect us or hold flights. Missed connection by 15 min. Would not recommend Austrian Airlines. Delays in all parts of this trip - both coming and going"

Plussat: "Everything"

Miinukset: "Terrible food and service"

Miinukset: "Food"

Plussat: "The crews are very polite."

Miinukset: "I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!"

Miinukset: "The crew dropped the bottle to the head of my son."

Plussat: "I like the food and servise"

Plussat: "Excellent on all measures. I will definitely try to fly Austrian Air again!"

Miinukset: "It was pretty cold on the plane, Entertainment , was not current on the movies selection."

Plussat: "Seats more comfortable."
Miinukset: "Flight left late. Unboarding took a long time. Didn't hold connecting flight, missed it. Now on 5 hr wait and may miss airport transit."

Plussat: "Very good drink service (one cold and one hot drink)"

Plussat: "Medical help"

Plussat: "The crew was friendly, seats were comfortable and boarding was prompt and fast."
Miinukset: "The food was not good at all and the entertainment selection was so limited. This was so weird because coming back from Vienna it was the complete opposite."

Miinukset: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough."

Plussat: "On time and amazing flight crew! SO attentive and personal...seemed to really enjoy their job."
Miinukset: "Nothing"

Plussat: "Flight schedule, boarding management"
Miinukset: "No WI-FI service during my return flight, limited options for tv news programs."

Plussat: "Enough legroom for economy"
Miinukset: "Basic food - poor in fight entertainment"

Plussat: "I liked the crew on the flight."
Miinukset: "I was frustrated with the staff at the desk in the airport, as we boarded 20miutes late and they did not feel it necessary to give any comment on the situation. Everyone was puzzled as to why we were not boarding, or if there was a problem. Even the screens did not show any change."

Miinukset: "Chaotic boarding process, no clear communication with passengers, delays in boarding not explained, people sent away or told off, huge attitude and chip on the shoulder. In the U.S., we are customers that paid for a service and are asking for details on that service. In Europe, we are annoyances that depend on staff at the boarding gates to get on the plane, so power tripping and general disdain to customers beings confused are part of the game. I will try never to fly Austrian Airlines again. Absolutely unacceptable behavior toward families, mothers with children, senior citizens. I can almost see the smirks and annoyed and superior attitude of staff at the boarding gate when they had to deal with more passengers asking why boarding hasn't started half an hour ago when we were announced it would. No answers, just show me the passport and boarding pass, ok, please go back, we'll let you know, then ignore questions."

Plussat: "Friendly staff, efficient"
Miinukset: "I didn’t understand that we got no baggage allowance with our tickets. When I looked on the website it appeared that star alliance members got the usual free luggage. Apparently it was a “lit” fare & we didn’t. It would have been worth it to get the next class of fare"

Miinukset: "Flyght was terible"

Miinukset: "I sat in the last corner seat on the plane... very cramped as there’s no leg room, no window & was overbooked."

Plussat: "Crew was courteous"
Miinukset: "No information on delay given until boarded."

Plussat: "The air crew service"
Miinukset: "1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors."

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "I would suggest to make up some how for my lost as I had other problems derived from missing my United Airlines but so far every body has been very understanding. For example selling me a new ticket at a special price or with some benefit - I WILL NEED TO FLY TO VIENNA AND KIEV AGAIN WITHIN 6 MONTHS - otherwise; I doubt I would ever buy a Austrian plane ticket again. I AM FLYING ON POLISH AIRLINES RIGHT NOW OCT 25TH."
Miinukset: "When I try to make the change of itinerary on Austrian Airlines on the selling web page, they told me to contact the Austrian Airlines, so I did. The Austrian Airlines lady who told me that I would just lose my tickets and that I could not even pay a penalty to avoid such thing, was very VERY RUDE!! As the Austrian Airlines did not offer me an option but losing my plane ticket,"

Plussat: "Speaking of friendly sky. Great!"

Plussat: "Boarding was easy, on time"
Miinukset: "Crew's attitude for any request was snobby and harsh"

Plussat: "Staff was nice."
Miinukset: "flight was late."

Miinukset: "Both flights were delayed. Food selection was poor."

Plussat: "I fly this route on Austrian 5 times a year, and I nearly always choose Austrian because it hast the overall best 'package' - a comfortable plane with excellent sleeping seats in business class, the best airline food in the world from Do & Co, the nicest staff that really cares about your well being and the quickest connection between Bangkok and Vienna."
Miinukset: "The entertainment program is a bit slim, to my taste - but I'm not a big consumer of inflight movies, as I prefer to get more sleep when I fly. When compared to the entertainment program on Singapore Airlines, for example, Austrian's own can't really compete."

Plussat: "Plenty of food and drinks, pleasant crew"

Miinukset: "I reached out several times to the airline and nobody returned my calls or answered the phone. I needed to switch my flight/get a refund and was unable to reach them"

Miinukset: "It took us 2 tries to get there due to weather and they had us waiting in the airport for 12 hours in the middle of the night. We first flew to Lviv and then they turned the plane around and came back as we were landing. I appreciate that they did this for safety reasons. When we got back however at 2:30am, they did not provide us with a hotel and just gave us blankets and pillows to sleep in the airport. They also offered us only a piece of bread with ham and cheese and a coffee for the next 12 hours until the new flight left. Not a pleasant experience."

Miinukset: "Flight was delayed an hour after boarding to wait for passengers from another flight. I understand waiting 10-15 mins but one hour was way too long."

Miinukset: "Flight was delayed 2 hours after boarding"

Miinukset: "Oversold the tickets on my flight and put me on standby. Needed to change the flight and all my plans."

Plussat: "food was fine"
Miinukset: "to small seats"

Plussat: "Catering and service was superb. While linen. Course by course on China, no tray service. The food was exquisite. The wine was acceptable, mid range, with very generous pours in Riedel glassware and always the offer made of would I like anything more? The seperate coffee menu has to be experienced to be believed, basically, it's an authentic Vienna see cafe experience at 30,000 ft."
Miinukset: "Entertainment selection was fiddly and the offerings meagre compared to the vast libraries found on other carriers, but it was sufficient. More a quibble than a gripe from me. The noise cancelling headsets were good quality noise cancelling, and comfortable. I can't wear some other airlines headsets at all and use my ear pods with an airline adapter jack."

Plussat: "Check in and gate agents in TLV were top shelf pros, fast, friendly and to the point with a smile. Crew on board followed through as well."
Miinukset: "Food was crappy and there was no entertainment on board at all. Also, crowded seating."

Miinukset: "I could not pay for check-in baggages when I bough 4 tickets for 4 passengers. So I called the airline customer service, and they told me that the first check-in baggage is free. However, when we boarded the airplane on 9/5/2016, we were charged 30 Euros for each bag, a total of 120 Euros for 4 checked in bags of 4 passengers. This is unfair, and I would like it to be corrected if possible. Thanks."