Etsi halvat lennot välille Oslo - Newark

Plussat: "N/A"

Plussat: "Awful!!!"

Plussat: "The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful."
Miinukset: "The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes."

Plussat: "Food was great, creww was very nice"
Miinukset: "Following our request, such has being seated next to each other and not only having one person being upgraded when we're two."

Plussat: "The loveliest crew possible and the easiest and most efficient connection logistics imaginable! Full praise for Swiss Air"

Plussat: "nice flight"

Plussat: "Seat was ok, crew was friendly"
Miinukset: "Movie options were limited"

Miinukset: "Entertainment system was not working"

Plussat: "A good airline and a good flight. Lots of entertainment options."
Miinukset: "Zurich is a confusing Airport, where signs are not obvious, and the queues are poorly formed. They should improve that for sure."

Plussat: "The airplane was cool and the time for arriving was correct as well as easy to check in. The pilot was good and they told us who won on the World Cup tournament I liked that. There was a younger crew memeber she was reaaally nice."
Miinukset: "I asked when i got my ticket for a window seat and he said he gave me one but he did not in the two flights I got. I requested the crew for a window seat if possible since I had been feelin nauseated, it did not help that the guy sitting next to me had a really bad breat and smelled bad. They offered me a sit in the middle of the plane, that did not work well because I was feeling sick, being in between a big guy and a bigger lady was not going to help at all. There was an older crew member and she seemed to be kinda discussed with the trash even though she was using gloves. Food was ok but not the best. To top it off I told them that the headphones connection wasn’t working and they only brought me a pair of new headphones. I tried mine and they didn’t worked, so the whole 8 hrs of flight I was watching movies with sound only from on side. They didn’t even bother, I guess cuz I am economy? Not sure I did see some free chairs in the lanes between economy and first class but they didn’t even suggested that so I decided to suck it up and sit on my assigned chair. The bathrooms where dirty and smelled reaaally bad from the beginning that really was disgusting to be honest. I can let go many things but not that. I had to help the passenger sitting next to me cuz he didn’t know how to do anything and didn’t speak English, he was an older man, with signs I was able to show him how an airplane works. I never complain about flights but this one was tooo many little things. Oh and what about an international flight where I have to pay for a second bag! Really? I did it on my way to Europe and I thought I payed both and then I had to do it again. Whatever money I thought I could save was a lie because I ended up paying a lot more adding the bags and additional transportation for home based on the airports. I am not satisfied at all with the flight experience"

Plussat: "We were about on time"
Miinukset: "No power outlet, cramped due to passenger reclined fully also made using entertainment screen impossible."

Miinukset: "Waited for baggage at Newark for more than 45 min"

Miinukset: "Cabin temperature was a little hot"

Plussat: "Everything was very good. From the staff, to the food and comfort. Excellent!"

Miinukset: "All of it"

Plussat: "Dry. I’ve food and really felt pampered"
Miinukset: "I paid extra for economy plus with extra legroom and a seat that reclined more - waste of money - the seats were extremely uncomfortable!"

Plussat: "The service and food are very good."
Miinukset: "Tight space for business class."

Plussat: "Staff walked around with water quite a bit, gave my kids a special kids meal"
Miinukset: "A little tight in economy and i am short"

Plussat: "Everything was as accommodating as possible."

Plussat: "Nice staff and inflight service. seats were great"

Plussat: "good service, patient with passengers"
Miinukset: "For 9 hr flight the space between the seats in economy class was way too small. Im 1.75cm (medium) and I felt squeesed and very unconfitable not like in Lufthansa airplane flying from Newark to Dussldorf. (Flight only 6:15min) In addition, when front passenger moved his seat back on me I had a lot of difficulties with getting in and out of my seaat."

Plussat: "It was an 8.5 hour flight and we got fed 2 meals, 2 snacks and had lots of beverage breaks! We were delayed a little but it was due to an issue in France, not anything to do with the airplane, and the captain found a solution faster than he had originally said he would (with the help of the tower of course)."
Miinukset: "The legroom in economy is just as bad as you would expect."

Plussat: "Pleasant staff"
Miinukset: "Large person next to me spilled over into my seat. Large people should sit with folks like themselves"

Plussat: "Excellent food."
Miinukset: "Yet again, was "randomly" chosen for extra security. Flight was delayed for over an hour because of mechanical failure. A/C set at polar temperatures."

Plussat: "on time, good food, pleasant service"

Plussat: "The food was surprisingly good and the onboard crew was very nice and friendly. The seats seemed slightly more apart than on Lufthansa."
Miinukset: "The entertainment unit at my seat was really hard to hear, and from what I heard around me it seems like it's a problem at many if not most seats."

Plussat: "Seats were comfortable, air crew was friendly, helpful and patient. The food was actually really quite good. Entertainment kept my little ones occupied and seated."
Miinukset: "There were quite a lot of in-flight announcements by the flight crew - which disrupted the in-flight entertainment and irritated the little ones. The garbage dispenser in the bathroom seemed a bit small for the task."

Plussat: "Outstanding service. Friendly flight attendants."

Miinukset: "Was sent through two redeem security screenings. In Zürich. I doubt this was the airline's fault but it had been a very early morning and it was challenging to remain patient."

Plussat: "Legroom is too little"

Plussat: "I was concerned the connections would be too tight but it worked out great!"

Plussat: "Service was very good."
Miinukset: "Three and a half hours delay due to technical difficulties. Food was only a small cheese sandwich and a bottle of water. Could have given us a little more food. Seat on flight did not recline. Extreme turbulence for half an hour, very scary, thought we would never make it! All in all, a bad experience."

Plussat: "Best flight crew experience ever"

Miinukset: "The seats are too close together front to back. It's torture if you are six feet tall and the person in front of you put the seat in the back position for 8 hours."

Plussat: "Crew, food...."
Miinukset: "As I said before..."

Miinukset: "Expired cheese. Loudest plane I have ever been on."

Miinukset: "On the flight to Zurich the passenger behind me gave me a difficult time about reclining my seat back but keep in mind he had his reclined. Coming back to Newark the gentleman behind my boyfriend made a comment how he didn't have room due to his seat being reclined. The passenger next to us was arguing with the passenger in front of her because she didn't want that person to recline their seat back. I have never experienced such rude people on a flight and I realize this is beyond your control. It made for a very uncomfortable and stressful flight. Maybe signs can be posted or a message when booking your flight that ALL passengers have a right to recline seats and if space is an issue for your comfort then upgrade to business class for more room."

Plussat: "Good entertainment variety. Food was good, including snacks. Generous with drinks as well. Crew was polite and friendly."
Miinukset: "Letting us know about the delay prior to boarding could have allowed us to use our time better. Instead we sat at the gate and in the plane. Seats (economy) a bit closer to each other relative to other planes and the armrest does not fully go up which does not allow us to use space as much as possible."

Plussat: "I cannot check in online for us flights so I need to get my seat at the check in. I am flying with swiss every month between Zürich and New York but a lot of Ines I get a shitty seat even if I am silver status As a frequent flyer I expect a priority handling which is not the case . No upgrade poaaibility due to wrong booking class (even if flights are very expensive) if this continues to go that way I will change airline alliance This is more a miles and more issue but it is really annoying me in a way that I really consider changin"

Plussat: "Everything except the earphones was great"
Miinukset: "The earphones are bad and connector is 2 pins, so couldn't use mine."

Miinukset: "Sound for on-screen entertainment not working. It was static-y all the time and completely cut out the rest of the time. I made various attempts to solve the problem, switching headphones, switching to my own headphones (which can't really be done because they have a two-prong jack and personal headphones are always one). I tried watching different movies, programs, music...it wasn't the material I was watching that was the problem. I asked the flight attendant to reset my console. That didn't work either. I just ended up reading my book the entire 9 hour trip."

Plussat: "General good service, food was good"
Miinukset: "Airplane wasn't clean, we had hair on the headrest cover and asked one of the crew members for new headrest cover but was ignored."

Plussat: "Food, service"
Miinukset: "Room in economy"

Plussat: "This direct flight from Zurich-Newark is pretty comfortable, especially if you get the two seats at the either sides of the plane (it's a 2x4x2 config in Coach). The food is really good, they are generous with drinks and the crew is really friendly and smiling! Would take this flight again without any reservations in future!"

Plussat: "I was supposed to visit my father who was just put in a nursing home for a few days and the day of my flight I received an email from Swiss that they had rebooked me for the next day! So frustrating! The trip would have gotten so short that it wasn't worth it so I had to reschedule it 6 weeks out. It got my dad really upset! Thank god his health is stable at the moment."

Miinukset: "Delay and lost the luggage for the second time"

Miinukset: "Delayed 4 hours at airport with no explanation why and little compensation for the experience."

Plussat: "The food was delivered fast. The meals were delicious, especially the chicken and polenta. I also appreciated the ice cream and I enjoyed the selection of movies and television. I also appreciated the map and trip information display."

Plussat: "Professional Staff; best food on international flight ever."

Plussat: "The flight attendants were stellar--polite, respectful, helpful, attentive. I want to particularly commend the attendant who, after I notified her that someone was very ill in the adjacent bathroom, stood discreetly nearby and offered the person a glass of water when he emerged. Very considerate."
Miinukset: "The transfer was a horrible, stressful experience. We knew it as a short connection but Lufthansa had accepted it. On our outward bound flight three weeks earlier, we were all met and escorted swiftly by a flight attendant from the first leg plane (EWR-MUN) to the second leg plane (MUN-Nice) to ensure that we all made it onboard. Impressive. On our return journey, no such luck! No attendant to meet us, and a huge line at immigration, full of panicked and stressed-out passengers jockeying for position, with no-one from ANY airline there to do a triage for those with the shortest connections. Ridiculous. In addition, the passport-scanning machines were very slow and quirky. My own passport was rejected because there was no evidence I had passed through Munich on my outward bound journey!! RIDICULOUS. I managed to slip through to a human being and begged the immigration officer to let me go through with my husband, who had had no such problem. The officer told me he could not find a stamp from my earlier transit through!!! Eventually I suppose he did because he let me through. The stamp was there, I found it, but it had been sloppily applied and was half off the page...hence the rejection by the scanner. We made the flight by minutes. NOT GOOD! Surely Lufthansa could do better in their own country???"

Miinukset: "Everything was excellent! I will be flying with them again!"

Miinukset: "The arm rests on either side of my seat where closed so I had limited mobility in my seat (by closed I mean they didn’t move and had no open space between where your arm sits and the top of the chair)"

Miinukset: "Great Airlines, accommodating"

Plussat: "aaa"
Miinukset: "zzz"

Miinukset: "I don't know"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "The crew was great. A woman in front of us had a seizure mid-flight and the crew handled it professionally with great care. They were very friendly and helpful"
Miinukset: "The lines when we arrived at the airport were very long. Had to wait over an hour to check in. Seemed like more people should have been working the counter. I missed my connection on the flight over to Europe."

Miinukset: "Didn't like the fruit dish or the liverwurst type meat."

Plussat: "Everything was fine except for the comfort."
Miinukset: "The rows were so close together it was hard to get in and out of your row. If the seat in front of you reclined, the t.v. was 9 inches in front of your face."

Plussat: "Very well organized."
Miinukset: "Not Lufthansa but United."

Plussat: "Great aircraft"
Miinukset: "Waiting for arrival gate"

Plussat: "Ended up flying out of London Heathrow, not Munich do to the cancelled Lufthansa flights. Very stressful and exhausting but did get back the same day as scheduled."

Plussat: "Lufthansa and SAS. A great combination."
Miinukset: "Nothing to not like."

Plussat: "Everything went off without a hitch. Love how organized Lufthansa is."

Plussat: "Could not get skybridge to operate so that we could disembark. United airlines."

Plussat: "One of the crew members, a male, was very nice."
Miinukset: "•We boarded and consequently landed late, which caused my cousin to miss his connecting flight, coupled with the long customs process upon landing. There was no accommodation given to my cousin so I have to take him back home with me and then drive 2 hours tomorrow morning to bring him back for his new flight. •The charger ports for our seats were not working, which means we were 8 hours + without a phone. •One female flight attendant had a bad attitude and dropped pretzels in my lap after I turned to quickly ask my cousin a question regarding what drink he wanted. •The plane landing was one of the most reckless I’d ever witnessed."

Plussat: "Smooth ride. Almost made up some flight time......"
Miinukset: "No entertainment, Two hour delay......almost missed our connecting flight."

Plussat: "everything - especially the way they treat their customers."
Miinukset: "Nothing"

Plussat: "Same as above."
Miinukset: "Same as above."

Plussat: "Quick loading and departure."
Miinukset: "The gate changing 3 times."

Plussat: "It was ok"
Miinukset: "Two flights were both late Had to run to gate Luggage delayed"

Plussat: "Leg room is superior!"

Plussat: "Comfortable, timely and pleasant overall."
Miinukset: "N/A"

Plussat: "It was on time :)"
Miinukset: "I booked wheelchair at Oslo airport, but my father did not get it at Frankfurt."

Plussat: "more than 2 hours spent in the plane which was the reason for waiting at the airport taxi and extra pay."

Plussat: "Everything was good."
Miinukset: "everthing was good!"

Miinukset: "The whole trip was a nightmare. I go out of my way to NOT fly United, In this case Lufthansa somehow just sold the ticket and United was flying it and as usual it was horrendous. We had to be re-routed via 3 separate flights jus to make our international connection thanks to our initial flight being moved up 2 hours EARLY. They closed the door in our faces. That added 8 hours of travel time to our trip which I had booked to minimize travel time as I was traveling with pets. United is the WORST."

Plussat: "see above"
Miinukset: "see above"

Plussat: "everything from the boarding and check-in process to in flight comfort."

Plussat: "Nice staff"

Plussat: "Everything"
Miinukset: "Was not poker game :("

Plussat: "On time, nice staff"

Miinukset: "It turned around and we were stuck in Frankfurt for the night."

Plussat: "Please see above. Typed in the wrong place."

Plussat: "Larger than expected in room. Lots of movie options. Food was pretty good"
Miinukset: "Layover was short so they said to tell the crew and they would help. They did not. Missed my connecting flight due to their delay leaving Frankfurt and no assistance given."

Plussat: "The service was excellent, drinks, food and snacks were offered frequently, the crew is professional and friendly. This was one of the best flights I've experienced in a long time. Thank you!"

Plussat: "Lufthansa is one of few airlines in Europe with pure class and excellent service. Even in economy!"

Plussat: "Got moved to economy plus - yeah! Great movie selection."

Plussat: "Landing was very smooth! Loved being able to go downstairs to baths b/c it was a chance to move!"
Miinukset: "AC was broken for the first 30-45min. It was quite hot with all of the people stuck on the plane. Luckily, the pilot was able to use the plane's engines to create AC."

Plussat: "Coffee was excellent"

Plussat: "terrible earphone, could listen only on one ear."

Plussat: "vunderbar"

Miinukset: "The descent was very uneven, with long sudden drops in altitude. The touchdown was hard enough, but much worse was the apparent loss of control immediately afterward as the plane swerved left and right for 5-10 sec. No acknowledgement or explanation was given by the crew."

Plussat: "very clean and nice cabin space"

Plussat: "Crew was fine. Food was ok."
Miinukset: "Delay, twice - before we boarded and then again after we taxied."

Plussat: "In terms of things I liked flying with UA998 from Brussels to EWR: The boarding staff at Brussels airport was helpful, courteous and knowledgeable. Boarding procedure was smooth even with the extra security screening at the gate."
Miinukset: "It was quickly clear to me that the passengers where simply an inconvenience to some of the crew on UA998. As an example I fell asleep during take off and woke up in the middle of the meal service. The cart was only a couple of rows behind me in the half-ful Economy Plus section so I got up and tried to get the attention of the staff. The lady turned around and confirmed that "I had woken up" with a sigh, as is not only was it inconvenient to her that I was a sleep, now I had the nerves to actually ask for a meal. She presented me with the options of pasta and chicken and I politely asked what they where served with. She straight out said that "she really did not know that" and asked me to make a choice. I wont get into any other examples, the machine was half full at best and there was no stress, so frustrating to be treated like you are an inconvenience to the USA based staff who clearly just wanted to be left alone. The entertainment system barely worked, the touch monitor was very hard to operate - the pressure sensitive functionality was not working properly but I managed to get to my movie and avoid the Chinese subtitles in the third try. I fly United because it's part of Star Alliance, but otherwise I would try and avoid at all cost."

Miinukset: "Whole experience with them was a nightmare and is still ongoing. They won't help me so I had to turn to Amex to settle everything and get my money back. Unbelievable. The airport had to close due to an emergency, that's out of Lufthansa's hands I obviously understand that. However, the way we were "helped" through all of this was unbelievable- over two and a half hours of phone calls with them, while in Europe (so paying God knows what per minute), 4 hours to get my luggage back so we could leave, absolutely no one from Lufthansa around to help or even tell us what's going on, put us on a flight the following day with two layovers now (paid more for only one layover but what can I do). Next day, at Alitalia gate (Lufthansa put me on an itinerary with flights from Alitalia, Lufthansa and United) had to pay AGAIN to check the bag that I had just paid to check the previous day where we did not end up flying anywhere (showed Alitalia the receipt, they didn't care in the slightest and said its Lufthansas problem, 0 stars for them as well), either way finally got through our 2 layovers, only to discover the final leg of our trip (United/ Lufthansa flight) is delayed 3 hours. Just about to board, now it's delayed another 5 hours. Because we were short a pilot...... Short a pilot, really....? Ended up getting home at 2am on a work night, completely jet lagged and utterly exhausted from being in an airport for 2 straight days. Supposed to get compensation as per United flight crew, only I put my ticket information in the website and it doesn't work for me of course because I have a Lufthansa ticket. No one cares, no one helps, now it's time for Amex to step in and get all of my money back."

Plussat: "Staff attentive. Came by very frequently."

Plussat: "Perfect"
Miinukset: "More food"

Plussat: "They have Economy class seats on the business class. Uncomfortable."

Plussat: "Why the 3 hours delay?"
Miinukset: "Be on time"

Miinukset: "1:20 min delay for a 35 min flight (less then 200km on the road). It is even worse if it is during the night (aircraft landed at 0:40 instead of 23:20"

Plussat: "This was a flight operated by Austrian Airlines, which does a substantially better job than United."
Miinukset: "Poor selection of films on the entertainment system."

Plussat: "Amazing"
Miinukset: "Nothing"

Plussat: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Miinukset: "It would be wonderful to have all seats the same as first class for a long distance flight."

Plussat: "The crew was helpful with tips for Vienna"

Plussat: "Flight on time, and luggage was at destination. Crew OK"
Miinukset: "Food disappointing, dry, and tasteless, my dinner was missing half of what my husband had. Was not worth the effort to complain. Seats left you in pain, no lower back support, and very hard seats."

Miinukset: "They were delayed on every one of my flights - missed connecting flight and had to be booked on a new flight which got in a midnight. Terrible!!"

Plussat: "It was a high quality service hands down."
Miinukset: "The available entertainment choices were a little limited."

Plussat: "Almost every thing was very good"
Miinukset: "My selection in pasta... was not bad but it was bit dry other than that no complains....thanks for save trip."

Plussat: "The Swiss Air staff provided water and nice sandwiches for us while we stood in line for hours and put us up in a very nice hotel for the night."
Miinukset: "My first flight with Austrain Airlines was 2 hours late in leaving, partly because they mixed our baggage up and had to have each of us leave the airplane to identify our baggage before getting back on again. Because of this, I missed my connecting flight in Zurich. Apparently hundreds of other passengers were in a similar situation, because I spent the next 6.5 hours standing in line to getting my new itinerary and hotel vouchers."

Plussat: "On time"
Miinukset: "I have been selected for additional screening at Vienna airport which was very time consuming and not very pleasant"

Miinukset: "the entertainment was broken, they didn't offer WIFI. the crew was very rude and crabby."

Plussat: "The whole flight was very nice"

Miinukset: "it was canceled and i still waiting for refund so i did get ticket on vayama how i get email from kayak"

Plussat: "It was a very safe trip"
Miinukset: "Small space in Economy class"

Miinukset: "Entertainment options are limited. Austrian flight attendants were quite grumpy on this flight."

Plussat: "I received an upgrade to a larger and more comfortable seat. The beverages were good and the staff was terrific."
Miinukset: "The food quantity was skimpy considering the duration of the flight."

Miinukset: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Plussat: "Nice"
Miinukset: "Food"

Plussat: "I like the food , service and clean airplane."

Plussat: "Was on partner airline Austrian Air. Very good service."
Miinukset: "At Vienna gate G31 it was difficult to hear announcements."

Plussat: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Miinukset: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."

Plussat: "The staff from service center helped me to solve problem with my flight, it was short connection, around 35 minutes, and I missed my aircraft, but in the service center gave me ticket to the next flight, The problem was solved."
Miinukset: "Boarding in the first flight was late for 15 minutes, but may be it has some objective reasons."

Miinukset: "N/a"

Plussat: "When you travel with an infant it's already a difficult trip but it's really fraustrating when you find out that they didn't assign you to the seats with the baby bassanet, and when I went to the counter to fix the problem instead they change our window seats to an isle seats without even asking or notifying us with the changes, and they when I asked how come you don't automatically assign infant reservations to infant seats their excuse was what if there were more infants than available infant seats and they already gave out those seats with extended leg space to others who already had paid for it, and surprisingly there were multiple of infants on board none of them in those seats but rather the other passengers who paid for it, so basically they got paid extra and you will only suffer for almost 10 hrs so they can make extra profit. NEVER AGAIN AUSTRIAN AIRLINES!!!"
Miinukset: "Entertainment on board was useful"

Miinukset: "Austrian Air has really slipped in its food-product.. Lufthansa put out snacks (cookies etc; even small sandwiches to 'help yourself from' going from Atlanta to Frankfort which was nice). But not the case with Austrian The serving of it was fine. Restroom options are less than adequate too."

Miinukset: "Too many customers use more than their fair share of the overhead space. A lot of passengers placed their luggage and their personal item above. This left those of use who use only our fair alottment searching for a place for what we fairly should be allowed to use."

Plussat: "The flight attendants were very friendly and spoke English well. Loved the food and the service"

Plussat: "I enjoyed the flight along with my girlfriend from beginning to end. The flight attendants were very courteous & the service was fast & the food & drink portions were generous."

Plussat: "The flight was quick with a light meal once we were at cruising altitude. Friendly staff."
Miinukset: "I have no negative comments about this flight. Everything went well."

Plussat: "It was the best flight I've had and the best Pilot. Thank you, Corina Pauta"

Plussat: "The flight was good, the food was good, the crew was excellent"
Miinukset: "The wheel on my luggage was broken (it was fine the whole trip). I had to throw out my bag after I got it home"

Plussat: "The service on board was fantastic. The flight was very smooth."

Plussat: "Everything"
Miinukset: "Nothing"

Miinukset: "We finally had to resort to twitter to do our check-in which was only for the second part of the journey."

Plussat: "the crew"
Miinukset: "There was no space. Even though I wore compression socks and got up to walk frequently, my legs were bruised as I could not stretch out for any extended time. The seats are cramped and you are in one position. The flight was almost 9 hours and it was too much for me."

Plussat: "Reasonably on time. Food and service were passable."
Miinukset: "Very old plane, the entertainment system was awful. Wifi did not work at all."

Plussat: "The crew were nice."
Miinukset: "Food & extremely old plane with no electrical outlets no Wi-Fi and the entertainment system was rubbish . The food was terrible. One passenger mentioned that the bathroom was in terrible shape. I actually tidied up the bathroom before I left cause my bathroom was also in terrible shape or getting there. This plane needs to be retired it is so old! United Airlines should be embarrassed! I can't believe this plane is still in circulation at least the inside of it! How about updating it to modern times?"

Plussat: "Served a lot of food. Most personnel friendly and helpful. Enjoyed entertainment selections. Plus this flight was $300 cheaper than the others. Convenient times and choice of airports."

Plussat: "Everything"

Plussat: "I liked the service and the polite staff. Timelyness also we liked.I will use united again."

Plussat: "The flight was quick, food good, crew friendly. we landet earlier than expected."
Miinukset: "This was an older plane and even I paid for economy plus, there was no outlet, no on ddemand movies and the seat was not as comfortable as in a newer plane. Very little space in the overhead departments, even for carry on luggage."

Plussat: "Everything was fine — but every bit of this flight was managed by United — the aircraft, the crew, the check-in desk — never encountered anything related to Austrian Air the whole time."

Plussat: "Flight wasn't overcrowded Attendants were very nice Entertainment system was very good (new screens with easy interface, broad selection of movies and TV shows)"
Miinukset: "Food and beverages could have been a bit more frequent. One lunch and a small sandwich over a 9 hour flight, I felt hungry at some point"

Miinukset: "I am charged twice/ one from united and another from Austrian airlines and at this point trying to resolve that. Very disappointing at best. The seat upgrade for $139 was a rip off."

Plussat: "Nothing was overly terrible. The chicken was pretty good. Mostly on time departure and arrival. And smooth boarding / exiting process."
Miinukset: "Food - pasta was awful, snack was tiny, 9h 30m flight. Should probably have more than a half a sandwich snack. Space - tiny. I am 6' and 190lbs, knees were basically wedged against the seat in front of me. My girlfriend is 5'9" and she was even complaining about space. Entertainment - really limited movie selection."

Plussat: "Yes, Very good"

Miinukset: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Plussat: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Miinukset: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Miinukset: "Klm is the best, even on a 40min they served small breakfast."

Miinukset: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Plussat: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Plussat: "Great plane and staff"
Miinukset: "Delayed"

Plussat: "The seat was a little uncomfortable but the crew were amazing."

Plussat: "Friendly crew"
Miinukset: "KLM lost one piece of my luggage"

Miinukset: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Plussat: "Crew was very engaging and service was good."
Miinukset: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Plussat: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Miinukset: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Plussat: "Good for both."
Miinukset: "Bigger seats."

Plussat: "Awful"
Miinukset: "Everything"

Plussat: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Miinukset: "Pay attention to passengers."

Plussat: "Being fed was amazing and watching free TV was great!"
Miinukset: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Miinukset: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Plussat: "Amazing crew"

Plussat: "great crew and comfortable flight."
Miinukset: "sceens in the plane to show map and direction of travel"

Miinukset: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Miinukset: "No reading light in my seat..."

Miinukset: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Plussat: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Plussat: "Light snack and complementary wine"

Miinukset: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Plussat: "Efficient crew"
Miinukset: "Long, slow line at check in. Not many new movies or tv shows"

Plussat: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Miinukset: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Plussat: "Arrived Early!"
Miinukset: "Left Late :-)"

Miinukset: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Plussat: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Plussat: "Friendly staff, good service and on time departure/arrival."

Plussat: ".Very much on time with pleasant service."
Miinukset: "Can nit find much fault fir a short run!"

Plussat: "Bording was good and general flight ok"
Miinukset: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Plussat: "Very friendly service!"

Plussat: "Very friendly staff"

Plussat: "The food was excelent"
Miinukset: "I have to pay to pay a little more confort"

Miinukset: "Dutch sub titels would be nice."

Plussat: "The included snacks and the seats."
Miinukset: "Nothing."

Plussat: "Wider seat than most business class"
Miinukset: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Plussat: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Miinukset: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Plussat: "The crew were pleasant"

Plussat: "I was upgraded to Buisness so, no complaints"
Miinukset: "No Marlboro light cigarettes on the duty free shopping cart"

Plussat: "Crew service"
Miinukset: "Flight delayed."

Plussat: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Miinukset: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."

Plussat: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Miinukset: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."

Plussat: "The service, entertainment, food, the crew, the aircraft were excellent."
Miinukset: "They put us in a Transavia plane."

Miinukset: "Did not get the luggage from connecting flight from Amsterdan to Basel"

Miinukset: "seats on Jet air flight are very uncomfortable"

Plussat: "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
Miinukset: "They didn't give any napkins out with the food which was weird."

Plussat: "Flight was quick, professional, friendly."

Plussat: "Great crew, on time, could get a good nights sleep"

Plussat: "All is great."
Miinukset: "Nothing is not good."

Plussat: "Crew great."
Miinukset: "Seats too close together. Armrest on aisle could not be raised making exit almost impossible."

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Plussat: "Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience."
Miinukset: "Limited controls on the entertainment."

Miinukset: "Good airline teamed up with crappy American brings them down. Don't waste money!!"

Plussat: "Nice crew."
Miinukset: "Check in was extremely slow and we almost missed our flight. No explanation given and didn’t make sense because there wasn’t a long line. Then one piece of luggage did not make it onto our flight."

Plussat: "Experience at HEL airport was easy and stress-free. Appreciated priority security option so my line was such shorter."
Miinukset: "I waited over 45 minutes for my luggage at baggage claim."

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "The meal that they served was great."
Miinukset: "The leg room for someone that is 6ft 4in is not the best."

Plussat: "Crew were great / free wine !"
Miinukset: "Crowded and chaotic boarding"

Plussat: ".My flight left on time ,smooth landing and the cabin temperature seemed more normal than the usual cold interior. Cabin crew were friendly and helpful from JFK to Helsinki and Helsinki back to JFK . Overall a good airline but far from premium."

Plussat: "If you picked the wrong line then check in took 40 minutes, arrive early!"

Miinukset: "No leg room"

Plussat: "the food provided under gluten-free food"

Miinukset: "They run out of food choices by the time they got to me."

Plussat: "I loved the colors of the flight.light blue and green. Gave a peaceful ambience. The flight attendants were very courteous and smiling. Especially the women flight attendants. The food was excellent. It was interesting that the flight from Helsinki to Chicago served a Indian style dinner comprising of lentils, rice and chickpeas. I liked that too, though I prefer the meditarranean fare. I liked the boarding as they were very strict about families with children and gave them priority before other passengers."
Miinukset: "I did not find too many indian films which I would have liked, especially in a flight because Indian movies are 3 hours long and help to pass the time quickly :). I would have liked more variety in the Hollywood movies as well. They mostly had much older films and hardly any of the new releases while Emirates flight had lot many more new releases and oscar winning movies. They served the Indian amul cheese which is not worthy of serving on a flight, and they could have served some better cheese."

Plussat: "The employee at the checkin counter in Oslo set everything up for us regarding our wheelchair and walker. She was extremely helpful, knowledgeable and kind. She arranged for a pick up in Helsinki with the airport's crew. They helped us unload the plane and then had a personal accessible bus to take us from where we landed (outside of terminal) to the gate of our next departure. The crew were all extremely professional and efficient."
Miinukset: "The leg room is never enough on the long flights. The flight from Chicago to Helsinki at 10:00pm was not nearly as good as the flights from Oslo to Helsinki to Chicago. The crew was not as pleasant, the lights were not turned off until after 1:00 am and then turned on hours before the light "breakfast" was served."

Plussat: "Crew professional."
Miinukset: "Everything ok."

Plussat: "I made it home safe."
Miinukset: "Poor boarding, delay caused us to miss connecting flight, new flight plan did not have enough time to pass though customers, bag not delivered to final destination. In office now trying to locate."

Plussat: "Not having someone sitting next to me, comfortable lie flat beds albeit a bit narrow. Good food when you wanted it, big screen and ok movies, spotless toilets"
Miinukset: "Nothing really negative to say"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "Great service and great food."
Miinukset: "The long hours"

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "The flight was on time, crew worked really well. The food was okey as usual on Finnair."

Plussat: "Everything went smoothly"

Miinukset: "Huge lines at the airport for check in and drop off of lugagges. Apparently finnair hasn't heard yet of automatic check in and drop off. After that long wait for boarding and flight delayed. Very little information."

Plussat: "This was a very short flight and I don't recall if there was any food service or entertainment."

Plussat: "Hyvä ja helppo lento"

Plussat: "Pieni kone mutta mukava"

Miinukset: "My suitcase was lost for 1,5 days."

Plussat: "Blueberry juice. Ok flight."
Miinukset: "Seating pretty tight... as usual these days. Onboard entertainment system had no music option."

Plussat: "Clean and well appointed plane, enough room to get comfortable, great on-time performance."
Miinukset: "Only coffee served over a 3-hour flight"

Plussat: "Yleisesti ottaen lento meni mukavasti"
Miinukset: "Lennolla voitaisiin tarjota edes vaikka pähkinöitä pelkän juoman lisäksi."

Miinukset: "I never get that flight."

Plussat: "It was an Iberia flight, sold by Finnair. Pretty full but I had two seats by window to myself. I really liked the personal entertainment system at each seat, with lots of choices for viewing and listening, plus usb port for charming my phone. Food was not bad for economy class airplane food. Crew was efficient."
Miinukset: "A bit cramped - could have used more leg room. But not the worst I've had."

Plussat: "The crew was very much professionals, worked fast."

Plussat: "Staff as always is polite"
Miinukset: "The man sitting next to me required two seats. The arm rested had to be lifted to my seat to accommodate him. I complained but the flight was full and my seat could not be changed. I was told that British Air policy was not to require extraordinary over weight people to buy two seats. No, instead the person next to that overweight person has to suffer. A very stupid and unfair policy. As a result I will never book Finnair or British Air again if I can avoid it."

Plussat: "Wonderful service from the crew, especially given that we were traveling with a toddler and an infant on such a long flight. Everything went smoothly."

Plussat: "Crew were friendly, helpful and efficient Entertainment was very good, especially on outgoing flight"
Miinukset: "Broken a/c on one flight, sweating buckets No leg room at all on outgoing 747 Disgusting smelly BO passenger on return flight"

Plussat: "Usually a 7 hours flight is a torture for me, but with their outstanding service I didn't notice how time flew by.The flight attendants were providing us with all necessary information about next connections."