Etsi halvat lennot reitille Panamá $[81-Suomeen

Plussat: "Pilot's landing was top noch."
Miinukset: "During boarding there was a crowd with no possibility to maintain social distance. Crew should have given propper instructions to avoid that."

Miinukset: "Seat legroom"

Plussat: "Good movies good food"

Plussat: "Everything"
Miinukset: "Food"

Plussat: "Everything was so great cabin crew was so nice and so friendly"

Plussat: "Food and crew amazing..I guess Turkish airline going to be best"

Plussat: "All around quality Airline..."

Plussat: "Great food, live tv (watched 2 World Cup games), great service."
Miinukset: "Leg room in economy was a bit tight. I got a full cup of tea spilled on me by the air hostess by accident but they offered to change my seat. It was bumpy at the moment so I understood plus they were very polite and dealt with it professionally."

Plussat: "Same as before"
Miinukset: "Same as before"

Plussat: "Services and quality of food"
Miinukset: "Bit warm the plane"

Plussat: "Great service"
Miinukset: "I didn’t eat or used entertainment so no opinion on that"

Plussat: "We weren't seated together at first but they helped once we were on the plane"

Plussat: "The food was great; the service impeccable!"

Plussat: "The food, it's excellent.The entertainment system is really complete."
Miinukset: "One of my bags arrived broken. I'm contacting Turkish Airlines about it."

Miinukset: "The space between the seats were narow"

Plussat: "Everything was v good"

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Miinukset: "First the plane from JFK to Istanbul was two and a half hours late I had a for kids is uncomfortable to wait then try to get a contact with customer service do not give me any straight answers and 3 hours later finally got Somebody explain something overall no good this will be my first time and the last time"

Plussat: "great customer service!!!"
Miinukset: "I ordered vgml (vegan meal) a head of time, been confirmed, but non of my most recent 4 flights had it:("

Plussat: "Freebies gifts"
Miinukset: "Nothing"

Plussat: "The flight was smooth"
Miinukset: "They had rotten food and didn't even tell us when serving would begin. Also they lost our luggage in spite of having our tag #. How does an airline not put a tag on a bag and give a bagage tag to a customer. ?? And after going on a cruise with one Carry on and everything Lost they don't even give us an allowance or a normal kit for toiletries and no one answers our questions. All the calls go to the call center that has no idea about how to track a bag. There are no managers to help and the customer service stinks"

Plussat: "If one puts seats in relaxed position, other travelers complain so why have the option of putting seat in relaxed position"

Plussat: "Nothing"
Miinukset: "The lateness of flights"

Plussat: "The crew was courteous and helpful. The plane left on schedule and connected me to my next leg with no problem"

Plussat: "Nothing"
Miinukset: "At the airport communication was very poor and everyone was very unhelpful"

Miinukset: "The tv sett wasn't working ."

Plussat: "We boarded on time, very well run, the food was great, great movie choice"
Miinukset: "The seats could use upgrading. I've flown aturkish quite a bit. Some planes have comfy seats, some are very still"

Plussat: "Touch screen."
Miinukset: "The screen worked slowly. The food was minimal and poor quality. The lettuce was browning so I didn't have much salad on the main dinner. Sad that there was no fresh fruit at any time."

Plussat: "Cleanliness, wonderful crew,"
Miinukset: "The TV on my seat was not working"

Plussat: "Good food and excellent service from the crew."

Miinukset: "Lack of space for over 1.95m person, uncomfortable seats (seat can not be adjusted because the button was broken for the flight over 10hours!), old fashioned seats, no usb to charge any device."

Plussat: "The food.."
Miinukset: "That the anytime snacks that was offered was not available for passengers"

Plussat: "While in Barcelona, Spain I needed to change my departure time, there was the usual long lines ahead of me when a THY Associate questioned me about my travel plans. I explained to her that I needed to change my departure time and she took me out of line and escorted me to the correct window. Standing now at the correct window I was able to quickly make the desired changes. I was so happy I was able to avoid the long lines. THY is a Class A operation indeed. Thank you, Rudy"

Plussat: "Seat comfort, entertainment, food quality, professional staff."
Miinukset: "seating assignments, lack of service support if book through Kayak, Turkish Cairo staff said they had fixed the seating assignments for our onward flight...not true. Transiting Istabul airport is tight on times due to long security lines."

Plussat: "A lot of media content"
Miinukset: "driving to the plain by bus"

Plussat: "A great crew"

Plussat: "It was perfect. No turbulences. Good service great cabine crew good seat next to the window etc"
Miinukset: "Nothing i didn't like. It was grat flight"

Plussat: "Wonderful service and amazing food."
Miinukset: "Beds weren't flat on business class. My feet were hanging all the trip."

Miinukset: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."

Plussat: "EXCELLENT AIR LINE"

Plussat: "Best menu vs. previous 3 Turkish Airlines flights on this trip. Great movie selection. Accommodating crew. Comfortable chairs. Nice travel packs."
Miinukset: "Bathrooms were very dirty by half way through the trip. Crew should keep them cleaned. Free Wi-Fi should be the standard on such a long flight. More leg room needed for Americans & Europeans above average height. Larger water bottles should be passed out before sleeping hours. Each passenger needs a personal fan. Temperature was too warm. Gate agents in Istanbul had a very confusing set-up to get on plane. Gate agents not empowered to help passengers with all issues that arise. We left item at gate in Catania, & gate agent unable to offer any help or detailed guidance to help us work to get it back."

Plussat: "Timing, attention, discipline and overall the neatness."

Miinukset: "JustFlyis a terrible company, please do not allow them on your site for ticket bookings"

Plussat: "Very friendly crew"
Miinukset: "Boarding was delayed for over an hour and we had to stand in line in closed off secure room (without restroom) due to security issues. They should have had everyone sit down to wait rather than stand in the ABCD group lines."

Plussat: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Miinukset: "Entertainment on board was poor. No power outlets."

Plussat: "The service was very respectful and friendly."
Miinukset: "My volume didn't work at the seat I was sitting at"

Plussat: "I enjoyed the options for entertainment on board. The staff were all polite and professional. The meals were satisfying and the drink choices were great."
Miinukset: "I was seated next to someone who moved a lot when the slept and the handrail barrier was not enough to keep me safe from involuntary jabs. Also, the touch screen wasn't working properly but after a few trial and errors, I realized that I could use the remote as an alternative to the touch screen."

Plussat: "Great food and crew"

Plussat: "I see complaints from the other passengers about no USB available? Which isn't true. There were USB plugs next to the TV screens in front of the seats."
Miinukset: "One of the passengers on my flight had brought a child age 6-7 that was non-stop losing it's mind. Kicking and screaming. No one seemed to say anything or offer anything to the child or parent to make it stop but maybe there was a language barrier? That was my only complaint."

Plussat: "The snacks and water were great. Smooth flight."
Miinukset: "Nothing."

Plussat: "Check in at the airport- Delta is so friendly and helpful!! Flight crew was wonderful"
Miinukset: "Seats are snug"

Plussat: "The crew was polite"
Miinukset: "Less delays"

Plussat: "The crew was awesome! The steward was engaging and made us all laugh and feel comfortable for a short flight when he didn’t have to. He had a great sense of humor and gave the kids cookies and wings. Something I haven’t seen in many years. He and the pilots were great!"
Miinukset: "Nothing."

Miinukset: "The inoperative TV screens should be repaired."

Plussat: "I never boarding this flight."
Miinukset: "Better communication skills."

Plussat: "Handing by any cap was great to get us on the plane on time."
Miinukset: "The plane we got on time to board was delayed enough to miss our connecting flight, so delayed another 3 hours when missing the next flight."

Miinukset: "5 hours late!!!!!! Delta sucks"

Plussat: "Fact that there’s a flight available to get me-from a to b, Crew were friendly-great, cabins clean."
Miinukset: "Expensive, Delayed flight, unable to hear and understand boarding announcements, No WiFi, and a magazine that caters to the top 5% of passengers. Then to top it off a lost bag and over 2.0 hours spent either on hold or awaiting a call back to resolve issues with my last bag-totally unacceptable"

Plussat: "The Movie selection was pretty good for such a long flight."
Miinukset: "Seats front to back is WAY too short in economy. Person in front of me put their seat back putting my movie screen 2in in front of my face. Plus, when a meal arrived, I had to put my elbows into my neighbors seat to cut because I couldn't put them front to back. Crew seemed uncaring."

Plussat: "Delta service is always great!"

Plussat: "Seat was uncomfortable and hard as a rock, confined and tight."
Miinukset: "a new plane with more space and bigger seats, better service at T4 at arrivals, that place is a zoo"

Miinukset: "Let passengers know from JFK there is a shuttle or air tram to your actual gate of departure. This could help with what the passenger may have as carry on item"

Miinukset: "Offered meals for purchase."

Plussat: "On time departure. Amazing entertainment selection. Awesome flight attendants. We had a very pleasant and easy experience. Love Delta!"

Plussat: "Flight from Detroit to Phoenix had larger plane and more entertainment"
Miinukset: "Seats are so narrow. I barely made connecting flight in Detroit and there was no transportation to the next terminal. You’re on your own getting there and I almost didn’t make it. Both Detroit and Phoenix have nothing but wheelchairs and people pushing? Maybe we Should get some rickshaws?!"

Plussat: "Delta as always top notch!"

Miinukset: "Ran out of hot water on flight"

Plussat: "Each leg of the flight didn't take as long as initially purported."
Miinukset: "The second leg of the flight from Seattle to Honolulu was rough. The plane was very outdated and the female flight attendant in comfort plus did not have any customer service. She repeatedly skipped our row, even with the call light on. For a long flight, especially with Delta this is unacceptable"

Plussat: "The crew was amazing, the seats were medium on the comfort range."
Miinukset: "More comfortable seats and more leg room!"

Plussat: "Informative communications during delay"
Miinukset: "Rushing to board resulting in bad customer service during boarding"

Plussat: "Nice people"
Miinukset: "Waiting at gate in KC"

Plussat: "Staff are adept at dealing with these issues but it is a systemic problem."
Miinukset: "Rather than pay luggage fees, people are bringing on their luggage and the flight ALWAYS runs out of space. Suitcases are being moved around right at people heads and more than once I've been hit and seen other people be hit in the head by a suitcase. Getting luggage in place used to be a simple and minor issue, now it occupies much of the time, energy, and attention of the cabin crew as well as the gate crew. I realize this is making money for Delta but the cost is being paid by people being hit in the head with luggage and the crew's unavailability to deal with other issues."

Plussat: "Cabin service was decent"
Miinukset: "Food was cold. First class service could have been more attentive. While trying to sleep crew talked the entire time."

Plussat: "Seats more comfortable, plan wasn’t too full"
Miinukset: "No charging port for cellphone."

Plussat: "Great service from ground and flight crew."
Miinukset: "Not comfortable on today’s packed planes"

Plussat: "Professional, courteous, and responsive attendants and flight crew."
Miinukset: "Nothing."

Miinukset: "My flight was delayed, which would have caused me to miss my connecting flight. The customer service person was not at all helpful, and told me there were no other flights available on any airline until the next day. However, I was able to go online and book another flight immediately...which means that she was either being disingenuous or actively undermining efforts to get me home in a timely fashion. Very disappointing and as a SkyMiles member would have thought there would be some level of common courtesy dealing with a non-weather related delay that drastically impacted my travel plans."

Plussat: "I've been beaten down to expect a bus ride on flights. However, Delta surprised me. The crew members we're kind, and did the best they could to keep us comfortable."

Plussat: "Despite the turbulence and delay, this was possibly the best flight I've ever been on. I have never been treated so well by a flight crew before. Also, the attendant at the gate managed to get my wife seated next to me when our seats ended up separated. Great experience!"
Miinukset: "Turbulence and delay was bad, but the flight crew made up for it."

Plussat: "Flight ifself was okay once on the plane"
Miinukset: "5 hours delayed for no apparent reason. Understaffed in SJC to handle this."

Miinukset: "Delta’s computer system was down. Long wait at the counter even though I did web check-in."

Plussat: "From the gate agent to the in-flight crew and pilot, totally impressed and pleased with their attention to detail and care of the passengers."
Miinukset: "Nothing to asd"

Plussat: "Crew was kind, entertainment and food were good"
Miinukset: "Seats are really tight"

Plussat: "Delta automatically rebooked our flight due to delays. We were rebooked on Air Canada"

Plussat: "On flight entertainment has improved greatly. There are so many choices to keep you entertained. I forgot how long I was on the plane."
Miinukset: "Plane food was not good. The crew were not as friendly, almost exhausted. There was one woman who was not sensitive or compassionate to my fellow seat mate. He was an older man who needed extra assistance. From the look of her face she didn't feel like helping him... as simple as helping him pour ice into his cup. Instead I helped my fellow neighbor. She might not feel comfortable helping a senior citizen but don't be so loud or make a face of disgust."

Miinukset: "The crew didn't even have the decency to wait for passengers to deplane. They were long gone by the time we got off. I found this pretty terrible service. Oh yeah and they announced the wrong arrival gate too. I'll never fly Delta again. There are better airlines that treat customers with more respect."

Plussat: "The flight got us from Anchorage to Atlanta on time."
Miinukset: "No A/C vent controls for each seat. No reading light for seats. No flight attendant call light buttons were accessible. NO WiFI or video entertainment. Coach plus seats were just like the rest of coach, just in front of them. Seats would not adequately recline. The plane was still PACKED."

Miinukset: "Super delayed. Sat on runway for 2.5 hours"

Plussat: "ability to book a later flight when I missed my connection through the delta app."
Miinukset: "Delays, missed a connection, booked a new connection through the app and that one was delayed as well...what was supposed to be a 3.5 hour experience turned into a much longer one. Seats do not accommodate people over 6'2" abiet very poorly."

Plussat: "Crew was informative. The food was above expectations."
Miinukset: "The 27 year old B747 was a pain. Seats are hard, and engines are loud. The cabin is extremely dry after 14+ hrs of flight."

Plussat: "New plane with plenty of overhead storage space, on flight entertainment system has many options"
Miinukset: "pressure in cabin on decent was bad, my ears hurt (which only seems to happen on some flights)."

Miinukset: "I was sitting in the middle seat between two very big (fat) people and it was uncomfortable."

Plussat: "The crew was polite and friendly"
Miinukset: "My second plane had sooo much moisture coming from the cooling system it looked like the passengers were getting gased and I kept getting wet from water condensation falling on me in a window seat as I tried to sleep from having such an early flight to begin with only to be told it's delayed 3 hrs without explanation."

Plussat: "Free drinks in Comfort+"

Plussat: "30 min. early!"
Miinukset: "Only pretzels"

Plussat: "Its the way flying should be. The flight attendants were very pleasant and funny"
Miinukset: "Entertainment system wasn't working all the time. Didn't bother me I was reading"

Plussat: "All computers down. Cancelled flight. Spent night in airport. No accommodations. No food or drink."

Plussat: "Nothing"
Miinukset: "That when ever I try Delta there is a dramatic event that is mishandled and causes my flight to be extremely delayed or canceled. Promised to never take delta. I booked KLM and didn't know delta would be involved. Horrible."

Plussat: "I liked the service. It was incredible."
Miinukset: "I did not like the delay or the continued delay on the runway"

Plussat: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Miinukset: "I flew economy and all was good and appropriate to the level."

Plussat: "Professional crew. Good simple check in."
Miinukset: "Nothing."

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Great crew."
Miinukset: "Ran out of business class meal. Substituted a Econ class."

Plussat: "The crew was informative"
Miinukset: "Inflight sandwiches"

Miinukset: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Plussat: "Fantastic gate agents!"
Miinukset: "The food was terrible."

Miinukset: "I congratulate the KLM crew!"

Plussat: "Crew was great, very responsive and hospitable!"
Miinukset: "more lunch choices, especially choices without dairy products."

Miinukset: "Travelled business class and was ace experience"

Plussat: "Great crew, comfortable seating with enough leg room."
Miinukset: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Miinukset: "Too hot inside the aircraft"

Plussat: "The friendliness of the crew"

Miinukset: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Plussat: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Plussat: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Miinukset: "Pay attention to passengers."

Plussat: "Overall KLM experience is good"
Miinukset: "Food quality was mediocre for a business class flight."

Miinukset: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Plussat: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Miinukset: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Plussat: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Miinukset: "The earphones could have worked!"

Miinukset: "Lost all our bags so couldn’t ski"

Miinukset: "Need more leg room!!! Larger meals needed."

Miinukset: "The flight was cancelled and had to be rerouted on United Airlines."

Plussat: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Plussat: "Crew was good"
Miinukset: "Food"

Plussat: "MCR airport Mert & Greet parking was smooth and efficient."
Miinukset: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Plussat: "Crew where awesone and the choice of entertainment was fantastic"
Miinukset: "Seats way to close together"

Plussat: "Crew was awesome"
Miinukset: "."

Plussat: "The crew was efficient. Flight left on time. Food and wine served."
Miinukset: "No entertainment."

Miinukset: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Plussat: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Plussat: "The crew were hardworking, responsive, conscientious and friendly"
Miinukset: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Plussat: "Good information and helpfil boarding."
Miinukset: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Plussat: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Miinukset: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Plussat: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Miinukset: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Miinukset: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Plussat: "Ground staff at Manchester very helpful"
Miinukset: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Plussat: "Crew was very helpful.food"
Miinukset: "Food was not upto the mark."

Miinukset: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Plussat: "Catering is ok"
Miinukset: "Seats comfort really old school"

Plussat: "Loads of leg room"
Miinukset: "Loved everything"

Plussat: "Boarding was very efficient."
Miinukset: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."

Plussat: "leg room economy compared to KLM"
Miinukset: "full flight, no upgrade possible"

Plussat: "Special treat for King's Day Friendly crew"
Miinukset: "15 min late boarding 30 min delay leaving the gate Very little leg room"

Plussat: "Quick and efficient flight. Crew very organized. Great language skills"

Plussat: "10 hour flight - I was well looked after, regular drinks, the food and snacks were good enough and tasty. The in flight entertainment was good - latest movies and worked a great variety of tv, books and movies. The airplane was modern and comfortable"

Miinukset: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."

Miinukset: "The flight was delayed for more then an hour and there was a last minute gate change to the other side of the terminal."

Plussat: "Crew was excellent explaining about the (short) delay."

Miinukset: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."

Plussat: "The rest area"
Miinukset: "The airport was cold and it should be warmer"

Plussat: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Miinukset: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"

Plussat: "Crew was very friendly and seat in KQ is super comfortable in Business."

Plussat: "The crew was nice and the seat comfortable."
Miinukset: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."

Plussat: "Not being charged for my first bag of luggage"
Miinukset: "Nothing"

Miinukset: "There was no entertainment and the food could be better"

Plussat: "Crew was awesome!!"
Miinukset: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."

Plussat: "The crew"
Miinukset: "Seats! They were too small!"

Miinukset: "Check in process running smoothly and better announcement of gate change"

Plussat: "The crew was friendly and always came around with water."
Miinukset: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."

Plussat: "Nice staff. Flight on time."
Miinukset: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"

Plussat: "Air france crew at Mumbai Airport very rude and not supportive during checkin"

Miinukset: "It was great trip thank you Air France"

Plussat: "Crew was friendly and attentive but hard to understand"
Miinukset: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."

Miinukset: "They lost my luggage :("

Miinukset: "they lost our luggage very inconvenient"

Plussat: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Miinukset: "Business class seating on the AirBus 318 is very cramped."

Miinukset: "My entire travel experience became extremely rushed and chaotic due to my flight being canceled and me being alerted -LESS THAN AN HOUR BEFORE IT TOOK OFF! This is unacceptable."

Plussat: "My seat"
Miinukset: "Crew"

Miinukset: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"

Plussat: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Miinukset: "Slight issue with headphone connection, was not the only passenger."

Plussat: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Miinukset: "Nothing to like"

Plussat: "The staff was very nice and friendly"
Miinukset: "One hour delay without any information on embarking and another hour in the plane before departure"

Plussat: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."

Miinukset: "Security services at Manchester airport...too long and not friendly at all"

Plussat: "Nice staff, very professional and helpful."

Plussat: "The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible."
Miinukset: "The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered."

Plussat: "The flight had a delayed of 2 hours due a system issue, but the flight was comfortable, and the airplane was clean."
Miinukset: "I didn't like the check in, the personnel there were not so friendly and had discrepancies. We were a group of 6, and 2 of us were able to drop the bag in the check in. But the others were told that needed to wait 30 mins."

Miinukset: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."

Plussat: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Plussat: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Miinukset: "no complaints"

Miinukset: "The room between seats is unbearable."

Plussat: "The cheese and the bread"
Miinukset: "The unprofessional staff during boarding and food serving"

Plussat: "Good cabin, but very conjugated :|"
Miinukset: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"

Plussat: "Got pillow, blanket, headphone and eye cover"
Miinukset: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"

Plussat: "The check in process was much better in the CFG airport than SFO. Very organized."
Miinukset: "The food was mediocre on this flight. The seats also are surprisingly uncomfortable."

Miinukset: "Long delay during connection at CDG Unclear information about delay Repeated changes to boarding time Unable to take stroller during connection Had to go through security again at CDG, although same terminal (2E)"

Miinukset: "Air France lost my luggage and they can't find it in the computer system."

Plussat: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Miinukset: "1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin"

Plussat: "No issues, quick trip, friendly staff, comfortable ride..."

Plussat: "Nothing"
Miinukset: "Everything. AF changed seats without authorization or notification, separating a mother from her 3 year old daughter. Their entire attitude was "nothing to be done, now board plane and leave" no compensation was offered, nothing done to remedy their mistake or rude behavior and treatment"

Plussat: "Food, drinks, and general service on board were all very nice"
Miinukset: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."

Miinukset: "The food is awful The entertainment, i.e. movie selection, is not very good and doesn't change very much. The seats are not comfortable and my chair did not recline."

Plussat: "A short flight but attendants served us a snack and water with a smile."
Miinukset: "No business class"

Plussat: "Loved the movie selection and the food was good too."
Miinukset: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Plussat: "I like the service of AF"

Plussat: "Panamá airport is a disaster, unorganized and dirty"
Miinukset: "Panamá airport"

Plussat: "Entertainment center is brand new and Cleanliness Crew was ok And yeah there's wine (that way you can get plastered and ignore the uncomfortable seats)"
Miinukset: "Checking in was ridiculous. They're charging for literally EVERYTHING now. On economy class you have many options: - Normal (free!) "ergonomic" seats: uncomfortable, narrow, really close to the one in front of you. - Normal (exit row): just give up. There's like 6 of these and they're taken immediately. - Normal (middle of the plane): are you kidding me? These are NORMAL seats and you charge an extra €30? - Normal (2 seats per row!): what a bargain. Same crappy seats, but two people instead of three! This is really worth my money. - Upgrade to business! Why are you so poor! AF food went from being the best in international flights to disgusting microwave food (especially vegetarian)."

Plussat: "The plane is roomy and bright"
Miinukset: "N/A"

Plussat: "Entertainment system and extremely on tolime!"

Plussat: "Crew was nice. Had no problems with my carry on."
Miinukset: "Paying for an assigned seat is ridiculous so my friend and I didn’t sit next to each other."

Miinukset: "Size of seat"

Miinukset: "Lack of a crew delayed flight 4 + hours."

Miinukset: "Nothing"

Miinukset: "Why do I continue to subject myself to American Airlines and their horrid equipment, late, delayed or cancelled flights? The ABSOLUTE worst carrier in the country. Without question."

Plussat: "yes thank you"
Miinukset: "all vary good"

Plussat: "Flights are on time, and the information on the app was accurate and timely"
Miinukset: "Not much... it was the easiest flight I’ve taken in some time!"

Plussat: "The crew is so friendly. Perfect landing. Perfect flight!"

Plussat: "The crew is good and attention"
Miinukset: "They need to prevent to inconvenience or un conformity towards to the people or customers becouse they don't give information in time"

Plussat: "Crew was polite and tried their best to be helpful"
Miinukset: "I could not check in online before the flight and when I got to the airport, there was no way to check in with a Nexus card. Then they took a while to find my information. Then when I went to board the flight, I only had a Nexus card so they were reluctant for me to board."

Plussat: "Seat ok, crew was good and flight left right on time"
Miinukset: "Just the entertainment need to have options"

Plussat: "The plane was nice and clean...had just been renovated"
Miinukset: "I can’t believe therebwere no flights from MIA to RDU from 11:30 to 4:30 :(. (Original flight was a 3.5 hour layover and that was bad emough)...and then it was changed to this flight:("

Miinukset: "Gate changed 4 times. Boarded 2 hours late and sat on.plane for maintenance. Not cool."

Plussat: "None"
Miinukset: "Long delay"

Plussat: "None"
Miinukset: "I had very bad emotions sickness from London to Dallas TX. After I got on the plane I asked one crew member if I have any chance to switch the seat to sit by the bathroom because I am very sick, but seems no one cares. They said there is nothing they can do and tell me to get back to my seat. The whole fight I was sick. It was a horrible no crews member were asked me how I felt. No crews member checked me if I were ok. I had fever and so sick. There were late. I never have any bad fight like this forever."

Miinukset: "3 hours late and I had to pay for my 1 checked bag. The price of the ticket does not include 1 checked bag??!! Seriously price gauging if ever. The airline industry as a whole is ridiculous and NOT user friendly."

Plussat: "Very nice hard product complimented by a great cabin crew."
Miinukset: "The crew set the bar too high for future flights :)"

Miinukset: "7.5 hr flight from Lisbon to Philadelphia on a dingy old plane that looks like it hasn’t been retrofitted in close to 20 years, with no charging ports for electronics, which seems insane in this day and age, especially for such long flights. Had no in-seat entertainment systems either, and only offered news and sports on the American wi-fi service — not their usual lineup of movies and TV."

Miinukset: "lack . of service from crew ( business class) crew attitude... seats uncomfortable/lack of storage for personal items"

Plussat: "The flight was on time and the plane was not full."
Miinukset: "The food was terrible, it’s getting worse every year. It’s worse than hospital food. One extra luggage was 80,00 Euros which I find expressly pricy when usually it doesn’t cost more than $50.00 US dollars"

Plussat: "Didn’t like anything"
Miinukset: "Delayed several times"

Miinukset: "Two of crew very chatty with each other on their personal lives, finances, friends and family."

Miinukset: "The delay in Columbus caused me to miss my connection and have to fly into LAX instead of LGB."

Plussat: "Timing of flight routes"
Miinukset: "Sat on a pillow"

Plussat: "Attendants were so nice as kind"

Plussat: "The flight was safe."
Miinukset: "Hi. I was shocked that there was no food served on the 6 hour flight from Boston to LA. And the seats are way too small. I’m not large and I felt like I couldn’t breathe. There wasn’t enough help, either."

Plussat: "great stable flight"
Miinukset: "my connecting flight left late"

Plussat: "Not a single part has a positive remark"
Miinukset: "Well - this partner of westjet was terrible. The amount of re direction to get to the final terminal was absurd .. that's just my venting My real problem is that then "crew" or team that represent s the American Airlines / compass part was just useless. A hand full of people - myself included didn't get a chance to board the plane as they didn't make any announcements. Beyond disappointing. When you check in they take your cell phone "in case " well no call no txt no nothing. It was a joke the level of service No apologies or anything just a group of any tired patrons getting the worst customer experience. I'll never EVER book a flight that has anything to do with American Airlines or its partners"

Plussat: "British Airways I feel did everything to make it as best as possible."
Miinukset: "American Airlines (British Airlines partners) are a horrible airline. My 8 am flight has a mechanical issue. Which they kept up on the plane till 11. Now no mater what other plane I catch idmiss my connection in Dallas. Which means I don’t get to Paris on time. Which ruined my plans to surprise my gf and propose to her. It took one call to British Airlines to get me rebooked. Something american was taking hours. I still won’t make it on time but at least I’ll make it. American then misplaced my luggage and it took two hours to retrieve it. Turns out it was sitting behind the counter the whole time the kept telling me it would be on the baggage flame area."

Miinukset: "I find this fairly serious! All people were boarded on the plane In a timely manor. We were then informed that one flight attendant had not made to the flight and we were to wait until the flight attendant arrived. We waited over 20 minutes for the employee to arrive to work rather late. This put out over 200 people for one irresponsible employee. In my business that employee would of been fired unless there was a very serious reason. So a full plane of passengers were inconvienced as well as many people that were helping the passengers what maybe 300 + for one employee! Doesn't make sense!"

Plussat: "mas de media hora en la pista y 15 minutos mas para desembarcar"

Plussat: "short"
Miinukset: "second security check at gate where they wouldn't allow me to bring water even though I was sick and bought it after 1st security also threw away my lotion that had gotten through first security"

Miinukset: ""Parked" on tarmac for 25 minutes waiting to leave LAX. Arrived half an hour late"

Plussat: "Finally taking off"
Miinukset: "Being stuck on the runway"

Miinukset: "Cero entretaintment"

Miinukset: "I was stranded on the runway for nearly 2 hours no air it was awful!!!!"

Miinukset: "Flight was delayed because of weather. No fault of carrier."

Plussat: "Comfort"
Miinukset: "Nothing great"

Plussat: "I have traveled first class with other US airline, and in comparison, American First Class in this trip was just ok. Is like they work right on the below line on Customer Service for First Class passengers."
Miinukset: "No entertainment, food selection very limited."

Plussat: "I understand that the breakfast cookies are economical, and many people enjoy them, but can we add some variety or switch things up sometime, pleeeeease. My kids love the cookies. thanks Jesse"
Miinukset: "The cookies"

Plussat: "Free checked bag"
Miinukset: "2 hour delay No food to buy or drinks"

Plussat: "Seats Wifi Tv Seats again"
Miinukset: "Crew is so so"

Miinukset: "Boarding process was bad, the kisok did not print all the boarding pass . The Flight was delayed and the Airlines was extremely poor in communicating the same."

Plussat: "Good price and thankfully it wasn't a full flight."
Miinukset: "The shared TV's in the middle. I didn't like the option, so I tried to watch a movie on my laptop, but the person in front of me pushed their seat back which made watching next to impossible."

Plussat: "Arriving early"
Miinukset: "Having to pay for the wine."

Plussat: "The crew was nice and attentive. The pilot came over the speaker to tell us about our flight. We made it in early!"
Miinukset: "The movie shown during the flight was a bit odd. Not sure where it came from but it was not overly entertaining."

Miinukset: "As it was the continuation of an international flight, I believe I travelers like me deserved to be treated with free food and not just drink and water."

Plussat: "The Crew was really kind!"
Miinukset: "We left over 1.5 hours late, and they told me I would make my connection. The crew said they usually wait for connections if they are that close. I missed it by 5 mins."

Plussat: "I was traveling with my granddaughter who is a toddler. Just imagine waiting an extra 2 hours for the flight to depart."