Etsi halvat lennot välille Pariisi Orly - New York

Delay delay and again delay

The worst flight in decades.

Good for the price.

Good fir the price.

The transfer from terminal 4 to terminal 1 was horrible at jfk taking buses and walking outside of the terminal and the TSA was horrible and slow

Food so so. Very professional staff

The return flight food was more than disappointing. After two weeks of fine Italian food the fare was only fit for prison.

The flight left 20 minutes late arrived about ten minutes lates. It took 30 minutes to revive our bags even though priority. The flight and crew were fantastic.

seats hard,poor food ,suspect it was an older plane

Flight attendants seemed annoyed and not happy to be there

Terribly slow check-in. Boarding ok-front and rear plane entrances were used. Short flight so no food.

Royal jordanian Website says check in closed 45 minutes before departure. In reality, it close 60 minutes before. Due to another flight delay, we arrived 50 minutes before. We didn't get our flight and had to but other very expensive tickets for the same flight the next day. Very disappointing.

Good service. Horrible condition of seat cushion in main cabin. They feel like a piece of plywood

Service was great. Plane in good condition except for the seats in main cabin; zero cushioning for a torturous 8:5 hr flight.

I was not able to travel this flight because you would not honor my legitimate claim for a death in the family as a third party seller of tickets.

Packed. Small seats. Sick passengers. Boarding slow.

Old plane from the turn of the millennia. Crew was nice but we had delays and then emergency landing and that delayed a lot. Food was mediaocre and entertainment was non existent because of the age of the plane

The flight was shaking the whole time. We paid for kosher and gluten free, and we didn’t get it and as a family, we paid for sitting together and they put us separately. The crew was very unimpressed It looks like they don’t care. It’s looks like they don’t even care from our situation. Very poor flight will never book again with ITA.

The entertainment didn’t work we order food gluten-free and kosher and they promised me they will have it and we pay for it and still on the flight. We didn’t get what we paid for. The plane was shaking the whole flight.

I would highly recommend to anyone to fly this airlines. I would fly with them again, the flight and crew were amazing, the only thing that wasn't so good was the food but no big deal. I'd still fly with them again for another long flight. I had lots of room with the seat as well.

Honestly the flight was great, the flight crew was great. I would absolutely fly with them again for another long flight like this. The food was the only thing that wasn't so great but not that big of a deal...I would highly recommend to anyone

I recommend to fly with this company excellent service

ITA lost our luggage when we arrived to Venice. This trip is for our Honeymoon

Sandwiches needed something like mustard

Short flight but easy

The ticket counter did not even open until 8:30 AM. They could not find our reservation even though we had a confirmation number. After about 20 minutes they finally found our reservation. They would not let my daughter and son-in-law book a seat online because they had an infant. So they had to get seats at the ticket counter which by this time there was not any decent seats left.

We were delayed leaving so we missed our connection. They paid for all of the travelers with us to get a hotel room but the hotel sold out and some people had to sleep in the lobby. All in all a pretty horrible experience.

Flight was awful. Team wouldn’t check our bags to final destination.

Nice job

Great service as usual thanks

The quality of the food must be improved Everything else is perfect

Sitting very tight less than what I expected beverage and snacks below par over all for relatively short flight ok wish other better cheap airline may have better service with less money

Great ride with excellent service

Service was great - flight attendants, on time, etc. the food was ok and the movie choices were limited…. But those things are minor in comparison.

On time Check in. That was not good after sittng in our sits, having been to change the places!

I wish there was ways to charge the phone while in the flight and that the service was better.

A few things, the boarding process was very bumpy and complicated with an interview and things that seems out of order. Once in the plane I think the entertainment was very poor. They advertise wifi, and tv programs as well phone signal and none of it worked properly. There was also no way to charge the phone or electronic devise while in the flight.

The seats are old and very uncomfortable and it felt dirty. The crew where very unhelpful and unwilling. They ran out of vegetarian meals and just didn’t care about it. It was just an awful experience.

Deplorable never fly again

Deplorable, never fly again

Is a big difference

Was very uncomfortable fly, chair to old and uncomfortable. People from my back pushed back the chairs the whole fly.

You screwed up on my flight, then didn't apply my meal choice to the airway so I didn't have anything to eat the whole 8hour flight. and whats up with the second piece of checked in baggage not being allowed? You should tell customers theres a baggage embargo.

you screwed up on my meal choice and I didn't have anything to eat the whole 8 hour flight.

Very rude flight attendance. No accommodation for special needs. Food is horrible. Very disappointed. Won't fly with ITA again!!

Aircraft was dirty af

The food

Very comfortable for this kind of airplane : Canadian bombardier

Boarding in the heat was not pleasant

More than 2 hours late and no food because of a problem with the catering. The flight was super full and there wasn’t enough space for the hand bags. A lot of space for improvement.