Etsi halvat lennot reitille Pittsburghista $[7232-Helsinkiin

Miinukset: "Everything was great! Would love to be a loyal Delta passenger. I wish the prices were more competitive. Willing to pay more for the quality of experience but Delta always seems sky high!"

Plussat: "Very attentive staff"
Miinukset: "I have no complaints"

Miinukset: "Everything was fine... I should have packed a snack because I’m always hungry! Will travel Delta again!"

Plussat: "The Crew"
Miinukset: "No AC..."

Plussat: "There was an incredibly large passenger next to me and I was essentially afforded only a quarter of my seat. It is not really fair for anyone to have to sit next to someone taking up twice their seat."

Plussat: "Amazing crew"

Miinukset: "Wifi didn't work"

Plussat: "Yes the crew was amazing"

Miinukset: "WiFi didn't work"

Plussat: "Being that I needed to book last minute due to my other carrier only having one flight headed back to my destination, of which they weren't even sure if it would be taking off...Delta came through in a pinch. It was my first time flying with them but the ticket agent was helpful and attentive"
Miinukset: "N/A"

Plussat: "The seats were ok."
Miinukset: "The flight was delayed over 3 hours so I missed my connection in Chicago to Seattle. I’m now stick in Chicago overnight and have to be on a 6 am flight tomorrow. The Delta staff at LaGuaurdia was extremely rude and not helpful at all. Hate Delta......"

Miinukset: "I fly regular this was an excellent flight"

Miinukset: "Even the comfort seats are crammed together too close. One can barely move. Dreadful"

Plussat: "It was quick"
Miinukset: "Horribly shaky. Thought I was going to throw up. The male flight attendant came off as rude. Just happy I got off the plane alive because it was rough"

Plussat: "Nothing"
Miinukset: "They were short 1 flight attendant, delayed us for 3 hours"

Plussat: "Boarding was easy. Checking in was easy, the overall flight was quiet and quick and on time"
Miinukset: "Nothing to report here"

Miinukset: "Crew was rude and made everything seem like a chore."

Plussat: "Flight attendants were very aware and accommodating"
Miinukset: "Nothing, great flight"

Plussat: "Crew was very kind"
Miinukset: "Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan."

Plussat: "We landed safely - crew was nice enough."
Miinukset: "Heard one crewmember make snarky comment about another passenger (A stranger). Had to wait on the ground for about 30 min for 6 crewmembers that “needed” to be in MN. Yeah, that was awesome with a 2 yo and 4 yo..."

Plussat: "Landed Early at LAX"
Miinukset: "Having to go through 1 terminal to get bussed to another terminal & gate was at the opposite end. Having to ask the person next to me not to eat nuts Bc I was allergic. I disclosed this on my registration for my flight."

Plussat: "The flight was smooth and on time. We even arrived a little early in Rochester."
Miinukset: "LaGuardia Airport was the worst airport I have ever been in. It was so crowded that people were sitting on the floor! The gates are squished together with totally inadequate seating. It was extremely noisy."

Plussat: "The leg room in comfort+ was nice."
Miinukset: "I didn't like how the cabin temperature was freezing cold. My wife and I were wearing long pants and sweaters and were still freezing. We asked the flight attendants twice for blankets and each time they said no. I know they had extra blankets but for some reason they did not give us one. I thought that sitting in comfort+ they'd at least give us the comfort of a blanket but I guess not... Oh well."

Plussat: "The flight attendant, Winsom, was fantastic."

Plussat: "Speedy boarding and deplaning."
Miinukset: "The gate agent appeared annoyed when I requested a seat change a couple of hours prior to boarding. She didn’t offer assistance or an explanation. Just looked at me like ‘ in your dreams’. And flight attendants should really practice smiling more. Snacks offered on 5.5 hour flight we’re pretty pathetic."

Plussat: "All on time, the flight attendants were nice and polite."
Miinukset: "That I couldn't change my seat (I didn't want in the confort zone) just in an empty row that it was behind me."

Plussat: "Friendly service"
Miinukset: "The booking was done through vayama and the confirmation numbers didn't match with delta's. It was confusing. I had to talk to a delta rep and give her the eticket # and at that point, she gave me a new confirmation #, that I was able to use to check in with on delta"

Plussat: "I have always known of airlines to offer preboarding to those military members in uniform or on official orders. Delta took it one step further and allows prior service members to board also."

Plussat: "The free TV was nice."
Miinukset: "A tiny bag of pretzels is a stingy snack. Aeromexico gave us a croissant with two pieces of cheese,applesauce and a square of chocolate."

Miinukset: "The flight was quite smooth."

Miinukset: "The flight is delayed 3.5 hours."

Miinukset: "I had to buy a ticket on Southwest to get where I needed to go. So a wasted trip, wasted time and Southwest came through immediately after I had told them the situation. I'll be using them much more now."

Plussat: "Pushed back early, short taxi, took off one minute after scheduled departure, smooth flight, landed a half hour before scheduled time."

Plussat: "On time departure and arrival, clean plane. Enough space for your carry on."
Miinukset: "Despite having 15 open seats on the earlier flight, I needed to pay $75/person to take the earlier flight. I chose not to do this. Would I have loved to get home 2 hours earlier."

Plussat: "My flight was delayed 40 minutes in Detroit after a 3 hour lay over we boarded the plane. Then 45 minutes into the flight they said the landing gear light came on and they would be going back to change plans. My mother with Lymes disease was waiting 3 hours in Providence supposed to arrive a 11:50 instead 2:50am we were so tired missed a day of vacation."

Miinukset: "paying extra for leg room and checked bags"

Plussat: "Nothing about it was good. They made us Americans feel so unwanted."
Miinukset: "The staff was rude"

Plussat: "Small cubicles are pretty comfortable but a little cramped . No they are upgrading their business class to larger "suites" and that will be good . The food is good but nothing to write home about . Your payment system works well but as usual there is a somewhat limited library."

Miinukset: "Usable to hear gate agent announcement in LAX"

Plussat: "Love Delta...plenty of legroom. Nearly always on time"

Plussat: "Boarding was easy. The Plane was somewhat clean. One of the foldout pamphlets in the seat was dirty with some sticky residue. The crew was nice. The complimentary stuff was average but typical among most airlines."
Miinukset: "Seats are tight for anyone over 6 ft. I am exactly 6ft and leg room sucked. Both to our destination and back, my wife and I both had faulty touch screens that would not allow one of us to watch the free movies. Mine was on the way to our destination and hers didn't work on the way back. This made the flight long for one of us. That stuff should be checked on a regular basis."

Plussat: "Flight was on time. Crew very friendly. Plane was clean, boarding very organized but I would suggest boarding from the back forward. This would eliminate blocked aisles."

Plussat: "The prompt transfer"
Miinukset: "My one piece of hard shell luggage has a special, difficult way of latching. As long as nobody opens it, it stays fine for shipping. The problem is your greedy Chinese luggage handling thieves who work for your airlines in Chinese airports. Whenever they can steal from luggage, they always try to steal from passengers, particularly American. I have had multiple experiences with theft from Chinese airports. I have been to China and back to the USA five times. Many times, items have disappeared from my suitcases in Chinese airports. That is why I decided not to move to China to live but instead move to Indonesia. However, if I fly any plane that transfers my luggage in China, I can usually expect to have my luggage robbed. Although this time, nothing was missing from my luggage, that fact that your people had to wrap my suitcase in plastic (because they did not know the secret for relatching it) and resend it a day later, that is proof that one of your airport personnel opened it to see what he could steal and then got caught because he could not close it again. I am really really really tired of you Chinese thieves. I blame all of you because you are all a product of Mao Tse Tung’s godless atheistic evil society. The Chinese have proven to me again and again that they cannot be trusted. A Kong Chinese official even stole my Ohio driver’s license when I transferred through that airport on a previous trip to Jakarta. I understand your problem. If you fire all dishonest luggage department workers, you will not have any workers remaining. That is why you will always rank as a third world backward primitive society even though you buy expensive airplanes that you don’t build and dress your people up like professionals which they aren’t. AS LONG AS Chinese airport luggage people are dishonest and cannot be trusted, your entire airline is a failure. That is not prejudice against Chinese people. I know some honest good ones. They are all Christians, the kind of good people the corrupt Chinese government hates. An atheistic country is an evil country. Do not expect to be respected by honest people. You people clearly do not deserve it. You are still in the stone age when it comes to professionalism which requires total honesty, a quality which your luggage handlers consider to be dispensable. Such cave men they are!"

Plussat: "I've never seen such a modern and easy to use entertainment system before. All the movies are complimentary."

Plussat: "While the seating is narrow, the seats are well appointed and seem roomier than they are. Each seat has 110V and usb ports and a back of the seat movie and entertainment screen. Very good for a short flight to Atlanta"
Miinukset: "The 0.012 oz packet of tiny tiny pretzles"

Plussat: "Long flight but smooth despite delays"
Miinukset: "Delayed by 2.5 hours."

Miinukset: "We didn't try the entertainment."

Miinukset: "I did not like being assigned to a seat that did not recline at all and was given no up front warning so it was a very unwelcome surprise at the start of my 6+ hour flight."

Plussat: "Nothing"
Miinukset: "Missed original connection, booked on a three hour later flight that was delayed another hour, then three hours. Finally switched to Alaska 2 hours prior to departure. Was assured our bags would be on Alaska flight. They weren't. One eventually showed up in Spokane at 2 a.m. on a Delta flight the other on a separate Alaska flight at 3 a.m."

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Miinukset: "It was full, Ben if Lufthansa said on their website that they keep physical distance for passangers! Liars!"

Plussat: "Free drinks. Two hot meals during flight. Lots of entertainment choices. Extra storage bin under window which doubled as large armrest. Ample legroom. Live sports on TV"

Plussat: "Everything was really good. Crew was helpful and provided excellent customer service. Food provided was good."
Miinukset: "The only thing that would have been better was cooler air in the cabin. I got very hot on both my flights to and from Frankfurt."

Plussat: "Lufthansa is an airline in a different class altogether. Can not compare with any commercial airline that flies to Europe"

Plussat: "Lufthansa is always reliable. Flight was fine. The staff were kind and efficient in their jobs."
Miinukset: "There is no inflight entertainment on these flight but I brought my own."

Plussat: "Food option was horrible. Need better options for vegans and Vegetarians."
Miinukset: "The vegetarian option food was terrible."

Plussat: "It was cancelled and scheduled next day"

Miinukset: "- The extra baggage fees were 5 times higher than the announced on the website which caused a lot of troubles. - The booked special meals (halal) were too spicy and not proper for children at all ( we just wanted normal meals without non-halal ingredients. - No basic medications on the first flight."

Miinukset: "1. NON-Organization lines for boarding passengers 2. Very rude and disrespectful communication skills of male flight attendant This flight left me with very unpleasant experience."

Plussat: "Excellent"

Plussat: "Spacious seating, easy access to charging plug and good movies."
Miinukset: "Boarding is never fun, why not do back first?"

Plussat: "Never seen such a large streaming movie library. Never seen live stream at seat from cameras (3) outside the plane."
Miinukset: "It was not clear this was a no-checked-baggage flight, seeing as I specifically searched with flights with luggage. I chose Lufthansa's flight counting on the fact that international flights always allow one checked bag. I had to pay on that way here. I"ll have to pay on the way home."

Plussat: "excellent crew, well manner, well dresses smart feel... they seem to know my needs before I did .. loved it"
Miinukset: "wider wash rooms onboard .. wider seats .. wider seat bealts also plane from FRA - BOM could use service maintinace ... it seemed like an older aircraft"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "everything was great. Crew was very nice. good service. good food. Even bathrooms were located in the basement separately, nice and bigger than usual airline bathrooms."
Miinukset: "my TV screen didn't work. Long 9.5hr trip without entertainment."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "Media screens were very unresponsive and we never did find music"

Plussat: "Food was bearable"
Miinukset: "Delayed, the gate was changed 3 times."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Miinukset: "Very bad food"

Plussat: "Excellent overall. Much communication from the cockpit to explain weather delay etc. two meals transAtlantic. Genuinely friendly crew. Wine with economy meals a pleasant surprise, Electronic check-n and Gaye change alerts very smooth Lufthansa will be my first choice next time I fly."

Plussat: "The food was excellent"

Plussat: "great airport and ease of check in and quickness on boarding flight."
Miinukset: "boarding everyone all at once creates long unnecessary lines when staggered boarding would help"

Plussat: "I love Lufthansa! Great service, comfortable, warm towels before meals served with real silverware. Amazing!"
Miinukset: "Service! Comfort!!"

Plussat: "Comfort and space comparing to my outbound flight from SFO to Munich. This plane was way older but at least there was a little bit of space. Flight attendants were very nice."
Miinukset: "Entertainment units kept crushing, were not responsive. Difficult to use and enjoy. Frankfurt airport - total mess at the additional passport control before going to "Z" gates. Crowd of people, huge lines, all disorganized. The control for EU passengers was not so crowded but you couldn't see it at the end of the line, so even people who didn't have to were all crowding in the same cue. Horrible experience and I almost missed my flight because of this mess."

Plussat: "Courteous staff, good in-flight entertainment, efficient boarding and deboarding, lots of space on the flight"

Plussat: "The plane, entertainment and crew (except for the one flight attendant who seemed to think she was too good for the job). The personal at the airport were very helpful."
Miinukset: "A flight attendant was impatient with children, cranky and rude. Other members of the crew were very friendly and let my son check the second floor and cockpit. There was only one choose of main course."

Plussat: "Your crew is amazing."
Miinukset: "Chaos at the gate, TV displays facing the side wall instead of the waiting area, we couldn’t see anything. Need more organization in line. Also, why there is no charger on board for cell phones? No TV entertainment or music or anything. It was clearly lacking the sophistication and class of Lufthansa."

Miinukset: "Never made it and they knew several people were still in customs"

Plussat: "Ewerything"

Miinukset: "flight was delayed. personal works very slow"

Plussat: "Smooth flight, attendants were attentive"
Miinukset: "Seats way too close when reclining You sh know the ingredients of meals served Why not serve real fruit? Apples bananas etc Unable to check in online ...thus had poor seats and no upgrade opportunities"

Miinukset: "1 hour between flights meant a very hectic transfer."

Miinukset: "Boarding was poor - we were put on standby, the gate changed, we were bussed out to the tarmac, and the plane left very late."

Plussat: "Staff was friendly and the flight was pleasant.The schedule was very convenient"

Plussat: "See ath to mun flight comments."

Plussat: "Everything! The food was nice, I liked the entertainment too!"
Miinukset: "That my fellow passenger took some of my limited space due to being obese:("

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "all was perfect and helping"
Miinukset: "nothing all are fantastic"

Plussat: "Great services and very good food."

Miinukset: "The food was not good."

Plussat: "flight on time The crew as friendly and professional"
Miinukset: "I was not able to pick my seat in advance. The entertainment was geared to children or older movies. Food mediocre We were told about our flight change but not about what we needed to change until we tried to check in on our last day of our trip wasting time on our last day flight ful and packed in to small seats"

Plussat: "La tripulación muy amable y la comida muy buena ."

Plussat: "Uh, bearable seats that lean back. Back so far yourvrear neighbor could play beauty salon and wash your hair."
Miinukset: "Increasingly, they cause a problem and then blame you and you have to create the solution. My ticket number got disappeared in this case. I felt fine, ate beef stew from Lufthansa, threw up for an hour until it and my dignity were gone, felt fine. Frozen bread bothers me. Coffee is good."

Plussat: "I was very pleased by this flight, all good or excellent."
Miinukset: "I have nothing negative to say."

Miinukset: "My Name is Randy Frye. I left my head phone on the plane, spoke with a Lufthansa rep they called and said I would not have time to go back for them but they would send them to me. then the flight going from Munich to Frankfurt was late so I missed my flight from Frankfurt to Dusseldorf. Waited for 3 hours then the flight to Dusseldorf was canceled. waited for 2 hours for a train ticket. then had to take another train to the airport to get a rental car. GOT TO THE HOTEL AT 11:30pm Saturday night had to be at work at 7:00am NOT HAPPY"

Plussat: "Great service from check in to boarding. The in-flight crew was professional, courteous and prompt in responding to any passenger needs."

Plussat: "This Transavia Airlines is not good at all."
Miinukset: "Many things cheaper does mean better."

Plussat: "Everything perfect and arrive to destination on perfect time."
Miinukset: "All positive."

Miinukset: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "The aircraft"
Miinukset: "No overbooking next time!"

Plussat: "The crew and the timing were ok"
Miinukset: "The seats were uncomfortable"

Plussat: "Crew were great"
Miinukset: "Refreshments"

Plussat: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Miinukset: "Pay attention to passengers."

Plussat: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Plussat: "the crew was nice"
Miinukset: "Seat confort on long flights, leg rooms,"

Miinukset: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Plussat: "All good"

Plussat: "The crew were amazing and the flight was very smooth."
Miinukset: "Keep up the good work"

Plussat: "Friendly and efficient crew. Flights were on time if not even early."

Miinukset: "lost baggage"

Plussat: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Miinukset: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Plussat: "Friendly hostesses"
Miinukset: "Flight was delayed 3 hours"

Miinukset: "old screens and entertainment system leg room to small"

Miinukset: "Nothing special"

Plussat: "Face recognition was amazing"
Miinukset: "Too hot on plane"

Plussat: "Shirt flight but well catered, boarding was efficient and quick."
Miinukset: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Plussat: "Everything was clean and well organized."
Miinukset: "The flight was delayed 1 1/2 hours."

Plussat: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Plussat: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Miinukset: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Plussat: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Miinukset: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Plussat: "Professional crew. Good boarding."
Miinukset: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Plussat: "Wifi on Board"
Miinukset: "Nothing"

Miinukset: "Customer service"

Plussat: "Overall everything was ok."
Miinukset: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Miinukset: "The streaming service didn’t work"

Plussat: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Miinukset: "Nothing"

Plussat: "In flight food was enjoyable"

Miinukset: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Plussat: "Flight was on time and quick and comfortable"

Plussat: "was very quick"

Plussat: "Easy Boarding"

Miinukset: "old plane, tight and uncomfortable"

Plussat: "Great food"
Miinukset: "Sears we're toooo small"

Miinukset: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."

Plussat: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

Plussat: "Price"
Miinukset: "Klm flight has very congested seating Getting information about eticket was pain"

Plussat: "The cabin crew were fantastic and funny"
Miinukset: "Tiny seats"

Plussat: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Miinukset: "Quite bummed that the flight didn't have wifi / USB):"

Plussat: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Miinukset: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."

Plussat: "Overall very nice flight, even comes with free drink and snack"

Plussat: "Good food, good entertainment system, comfortable seating."
Miinukset: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."

Plussat: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Miinukset: "The stinky guy behind me, but that's not the airline's fault."

Miinukset: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Plussat: "The service of the crew onboard"
Miinukset: "Entertainment not to many recent movies and the boarding process was a little bit confusing."

Plussat: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Miinukset: "Would be nice if there was wifi on board"

Plussat: "They change my seat from middle to window, but that’s all."
Miinukset: "Flight delayed. Food was salty and cafeteria like."

Miinukset: "People could have helped"

Plussat: "Good food (chicken)"
Miinukset: "Seating too tight"

Plussat: "Crew was mostly attentive and helpful."
Miinukset: "Had the boarding queues setup and when they got to group 5 they flipped the sign and those of us in front had to go in the back. Once we were in the main queue they opened the 5-9 queue for some privileged traveler and then left it open allowing the back of the queue to become the front."

Plussat: "Good crew, friendly and plane was spacious and well equipped"
Miinukset: "Boarding and waiting to exit the plane were both very delayed"

Plussat: "The plane left on schedule."
Miinukset: "I was asked to check in my carry on but I couldn’t do it bc I had lots of fragile items packed. I was told that overhead compartment was full which was not true as there was a lot of empty space left."

Plussat: "The crew was nice"
Miinukset: "Nothing"

Plussat: "There is o option to say food not applicable hence 1 star the menu to buy looked ok but didnt use it seat was standard and fine"

Plussat: "Food was decent, crew lovely but 9 hours in a seat that was ridiculously narrow and tight left me less than delighted. And I’m a very average sized woman. I felt like a t-rex trying to eat my meal."
Miinukset: "See above for overal review."

Plussat: "We didn't crash."
Miinukset: "Crew members seemed drunk and kept stepping on my foot that wasn't in the aisle and pumping into me, boarding was 2 hours late with no communication, food service was poor, hard to get water and disboarding was unorganized. I've taken many bad flights and this was by far the worst and most of is was the terrible attitudes and behaviors of the crew."

Miinukset: "Delays at gate while on plane(2hrs), entertainment system non-functional, AC non functional, seat selection lost."

Miinukset: "Have to pay for everything even soda and snacks"

Plussat: "Was a new aircraft, very clean. M&S food is good (though extra of course)"
Miinukset: "The new seats are now no different to a no-fills airline, seriously BA, no seat recline option?! 3 times price of Easyjet yet no difference in comfort. No Map display of progress. Shall we call you Beasy jet now then?"

Plussat: "Gave me a bagel before landing."
Miinukset: "Boarding process was disorganized, no one helping adjust suitcases to maximize space (one guitar laid on its back instead of standing on its side took an entire bin instead of half), the flight attendant woke me up to lift my seat back because the person behind me wanted to eat. Their flawed design is not my problem."

Plussat: "Good food great service"

Plussat: "We were given a voucher for our meals ."
Miinukset: "Our flight was cancelled after all passenguhaf boarded due to some mechanical problems. Big issue with hotel accommodation."

Plussat: "It will as so bad I bought a return ticket on emirates for me and the family , it was a big mistake to book on air Azerbaijan"

Plussat: "Easy trip to Helsinki."
Miinukset: "Food & drink sales by M&S was unusual. Even water at a price"

Plussat: "The best flight that I have had in my life. Never been a very good traveler going on long distances. Peter came it was great. The number of times there were these snacks and meals offered along with coming up and down the isles with extra cups of juice was really nice. I was fortunate enough To have purchased and reserved in advance and emergency exit I’ll seat which gave me the room that I needed because of my length."

Miinukset: "There was no food or entertainment thus the star rating. The one thing that was very uncomfortable were the seats, there was no lower back support at all."

Plussat: "Friendliness and professionalism of the personnel."

Miinukset: "Waiting 6 hrs"

Miinukset: "3 hour flight without any complimentary beverage or snack. Had to request even a cup of water."

Plussat: "Nothing"
Miinukset: "They could not see our flight from London to dallas so they would not let us get on the plane in Zurich."

Plussat: "Th flight was late, we lost our connection flight, they put us on another flight which arrived two hours later in a different airport!"

Miinukset: "Poor service from the customer service phone line. Pure waste of time. Couldn't help with simple questions about checking in...Sad"

Plussat: "Boarding organized and on time"
Miinukset: "Plane was old, seat was narrow and uncomfortable. Food was very little for a 9 hour flight and entertainment system was also outdated."

Plussat: "Everything was fine, food was better than expected, on time"
Miinukset: "This was a connecting flight and they should allow extra time when changing terminals. 2 hours was BARELY enough with 2 20 minute bus rides and a huge line at security, to top it off, 1/4 mile of moving walkway was shut down for no apparent reason. These are Heathrow issues, not really BA issues."

Plussat: "Crew were great, food good : better business class than international BA!"
Miinukset: "Too many passengers with over size carry on"

Plussat: "great team. good snacks. great room."

Plussat: "They had a lot of entertainment options"
Miinukset: "I was skipped over when they served dinner"

Plussat: "We liked the airline we just had huge problems with our tickets. We were not booked correctly going or coming."
Miinukset: "When we checked in our tickets had been canceled and when we returned they change airports on us causing us to miss our flight"

Plussat: "Crew was very courteous"
Miinukset: "Boarding is totally chaotic. Once priority boarding is done it is every man for themselves. Most airlines give you a boarding number and that cuts down on the pushing and shoving."

Miinukset: "There should be an attendant at the entrance to the boarding area. Too many people try to line up and to into the queue before they need to. Either they don't understand the language or the procedures. There should be people walking around to answer questions on boarding procedures or better announcements in several languages. the Asians were extremely confused as were the Germans we encountered. They never announced for people with disabilities to get ahead of others. It was a big "casino" as the Italians say when everyone charges the boarding area. People could be put in groups according to where their seating is, making it easier for all."

Plussat: "Nice crew"
Miinukset: "Uncomfortable seats - especially for business"

Plussat: "Nice cabin crew"
Miinukset: "Old media system and plane"

Plussat: "Food and drink ok"
Miinukset: "I've had more comfortable seats on a C-17 cargo plane! Crew delivered meals, passed thru once with water then disappeared for 4 hours til breakfast."

Plussat: "Loved how easy it was to board the plane."
Miinukset: "That there was a child who would not stop yelling but that is not your fault."

Plussat: "I could not have been happier with my flight to London."
Miinukset: "The flight back could not have had worse service. I paid for an upgrade and got none of the treatment I expected from the flight there."

Plussat: "lost baggage is impossible to gather info concerning it's status. No one can tell me when it will be delivered. We are beyond 24 hrs with no update or help."
Miinukset: "Crew was polite"

Miinukset: "The flight time change (one hour later of etd) one week before has not been motivated. It has been only 2 / 1 day before. The change of policy of food onboard.....flight tiockets especially with ba are not cheap and onboard you have to pay for everything!!! only tap water is free....incredible!"

Plussat: "Mobility assistance was great help after reaching to Phoenix, USA. Staff and crew members were very helpful."

Plussat: "Everything went very smoothly."

Plussat: "Everything about my flight was brilliant.. Kind, polite and attentive."

Plussat: "Didnt travel"

Plussat: "Staff are excellent, really friendly, respectful service. Food (expensive as always on planes) but excellent quality, really good choice to use M&S as providers. Excellent communication from pilot and cabin staff on delays before takeoff."
Miinukset: "System for paying by food with Avios points did not work. Plane left almost an hour late due to delays (landed 30 mins late)."

Miinukset: "They had me change my seat so couple could sit together. Then gave my special gluten free meal to the man sitting in my former seat. They never checked and I had to inform crew that I never got my special food. They did get me something to eat finely. I was not very happy. Kathleen M Quinn"

Plussat: "No crying babies on the plane."
Miinukset: "Uncomfortable seating. Business class was taken much better care of than economy was. Crew tried to be cheerful, but I was supposed to start the second leg at 6:30 pm (approximately), and i had to change flights, got on that plane at about 12:30 am and got into Heathrow late, missed my next connection to Prague, causing more problems when I got to Prague. Not even an "I'm sorry for the delay" from crew or ground staff. Everyone seemed overworked."

Plussat: "Food was OK, crew was nice. I loved having my own TV and access to movies, games, series, etc."
Miinukset: "What I really dod not enjoy is the seats. They are extremely small and tight. I literally was pressed between the two people sitting next to me. I didn't have space to even bend down to grab my bag.I could not sleep a wink and was extremely hot."

Plussat: "if i have an option i will never travel from BA"
Miinukset: "smelly bad food , airhostess not personable , worse wine , seats so bad , they they should travel once on Emirates and they will know ,"

Plussat: "The crew was attentive but only on the basic standard service."
Miinukset: "I truly love that there are very few travelers. Also, I went through a lot getting to have done a covid test in order to travel, no one asked for it! Also when filling the custom forms they could have been and explain that one paper form was enough for a whole family"

Plussat: "The crew."
Miinukset: "Fake marketing! They said it will be some snacks for economyXtra, and then 2 hours before the flight sending an email saying that the snakes will be charged! Disappointed!"

Plussat: "We upgraded to first class and everything was perfect!!"
Miinukset: "Nothing"

Plussat: ":("
Miinukset: ":("

Plussat: "Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines"
Miinukset: "The Kayak website sucks"

Plussat: "The crew was really nice"
Miinukset: "The food and proving more snacks and drinks"

Plussat: "Only the on board crew lived up to Tap's normal standard"
Miinukset: "Boarding chaotic in Copenhagen. Food very poor this time"

Plussat: "All was well from checking in to baggage claim."
Miinukset: "A delay of about 20 mins"

Plussat: "The crew was great."
Miinukset: "My baggage did not get delivered to the final destination, that could have been handled better."

Plussat: "New plane, clean, entertainment system was state of the art."
Miinukset: "The flight attendants were not very nice. Seemed to not want to be there. Service was nearly not existent."

Miinukset: "Aircraft left an hour late after rushing us through the terminal. The cabin was freezing, the food was bad. 13 hours was a very long time."

Plussat: "Everything was on time"
Miinukset: "Lots of hidden fees, horrible customer service, no flight entertainment available, seats were uncomfortable. Definitely would not recommend"

Plussat: "We really enjoyed TAP Air Portugal and expect to fly with them again. Comfortable seats, pillow, blanket, and MEALS! Good ones with actual silver! USB charging port at every seat, with a good selection of movies. Great airline for a great price!"

Miinukset: "Left late, arrived late, missed my connection"

Miinukset: "We didn't select our meal option for vegetarian because the last time we did we ended up with a horrible, horrible, hockey puck like dry food option. We assumed there would be a cheese pasta option, as there usually is, well we were completely wrong. Both options were meat, even the salad had meat in it. So we got a roll with butter, a tiny fruit, and a disgusting wet dessert. Even the breakfast was meat and cheese. I got online to select our meal option for our return trip, and the options are out of control. We have a lacto-ovo-vegetarian option, whatever that is"

Plussat: "Very nice flight."
Miinukset: "Boarding should be more organized."

Plussat: "everything was fine. nothing specifically wrong or bad."
Miinukset: "had the same food the third time this week. they could do more"

Miinukset: "We were never prompted to pay for our check in baggage at the time of purchase and so when we showed up we were forced to pay 85 euros for one checked bag for an international flight on top of a ticket that already cost more than $250. The luggage restrictions were never shown previously. Will never fly TAP Portugal again."

Plussat: "Prompt and courteous"
Miinukset: "Not enough leg room, just not enough space al the way around to be comfortable."

Miinukset: "On any international flight I've been on in the past one checked bag has always been complimentary. This is the first time I was surprised by a checked luggage fee of $85. Considering my wife and I were already at the airport, we had no choice but to pay for our checked bags – resulting in almost $380 in luggage fees for our round trip flights. This restriction was buried on the ticket purchase information – a very sneaky move that cost us significantly. Won't be flying TAP Air Portugal again!"

Plussat: "Food was good."
Miinukset: "Flight was delayed"

Plussat: "Staff were pleasant"
Miinukset: "The 2 hour turned 3 hour delay. Lack of organizational during check in. Had to show our documents 4 times within 10 meters."

Plussat: "No issues or service challenges I could think of. Friendly. Helpful."
Miinukset: "Seats were a bit hard and not a lot of legroom. But. Not unexpected for the section/price. Shorter flight made this bearable. Interior looked dated. Though, it is an A319."

Miinukset: "CRew was rude. Food was poor.checked baggage fees exhorbitant"

Plussat: "Very smooth"

Miinukset: "Where to start. No soap to wash your hands in the WC. Air conditioning dripping water to a seat next to us. They run out of on food option we wanted. The flight to Lisbon was delayed. The plain was dirty. One of out seats the entertainment system did not work. We alerted the crew, they did not do anything to remediate these problems. Only bad experience of the trip. Portugal deserves a better airline than this one. Last the best of all, $90 dollars per bag we checked in, so we spent $360 dollars just to carry our luggage."

Miinukset: "Kayak needs to inform us passengers that the price doesn’t include checked in luggage. It’s a very unpleasant surprise to find out that one has to pay 180$ on top only to have luggage. That’s unacceptable"

Plussat: "Cancelled our flight, at 4am. Did not give a reasonX"

Plussat: "Crew on board efficient and polite. In flight entertainment on a rolling programme of videos played an an user-friendly player and all in 2 languages. Meols - two of them- stable and standard airline fare served quickly and efficiently by crew. Comfy seat with recline and tilt. Blankets and pillows provided as standard."
Miinukset: "The wait for check in was almost an hour longer tha. Expected and nowhere comfortable to wait. Executive lounge overpriced and meagre without any reclining seats. May as well have saved the money and used the terminal facilities No in flight magazine available to my seat for on board purchases and very little choice off goods on offer."

Plussat: "I got to London"
Miinukset: "9 hour delay"

Miinukset: "We booked flight several months ago and it included seating assignment, so we choose our seats. Then when we check-in they had changed them to the last row of the plane. We had received a couple of emails asking for us for option to pay for advance seating. Assume they had changed their policy and now were charging. We had a close connection at LHR and being last off, we almost missed connection. Horrible"

Plussat: "Price"
Miinukset: "Seat comfort"

Plussat: "it had a feet support the toilet was big it was airplane food, still better than most companies I know from Europe, Asia and the USA."
Miinukset: "the head rest was too hard"

Plussat: "N/A."
Miinukset: "Our tickets said our flight was at 11. We got to the airport two hours early but found out our flight was actually at 10 (they wouldn't let us to try to make it). The airline didn't take into account / adjust the local time when we booked. Multiple customers experienced the same issue. We had to buy tickets on another airline."

Miinukset: "TAP is the worst. I"d rather walk than book a flight with them."

Plussat: "Wine was nice and metal container of so-called business class utilities (socks, tooth brush, etc.)"
Miinukset: "Seats are coach seats! No entertainment. No AC power sources. Shame!"

Plussat: "the crew were amazingly warm, professional and attentive."
Miinukset: "no food option without a dead animal in it"

Plussat: "The plane was really comfortable and clean with plenty of legroom, and the staff friendly."

Plussat: "Servis was perfect, food was even better than with British airlines. I very like that Portugal crew were much more nice and hospitable than English crew."
Miinukset: "any unlikes."

Plussat: "Food and attention"
Miinukset: "Nothing"

Plussat: "Clean planes. Reasonably comfortable seats."
Miinukset: "Boarding process with passport control in Lisbon seemed redundant. The transfer concourse doesn't allow access to VIP lounges."

Plussat: "Great planes. Very professional and helpful staff. Lots of leg room"

Plussat: "None"
Miinukset: "It did not included luggage cost which means i had to pay additional cost. You SHOULD state it in booking pages (NOT LINK). If i knew it i would never use TAP. I found direct flight, cheaper. I want you to pay back."

Miinukset: "Being sat in a middle seat. With that being said, it was OK. No problems."

Plussat: "Lisbon is a great location to have a long layover, any time of the year!"
Miinukset: "The customs line for non-EU passengers at the Lisbon airport was absurd..."

Miinukset: "Terrible food, old plane, ticket fare very expensive. TAP never more."

Plussat: "Food. Movies. Recliner in business class. Assistance when i had a stroke in Portugal"
Miinukset: "No country music"

Plussat: "There was enough space between the rows of seats!"

Plussat: "The entertainment system was standard. The food was ok."
Miinukset: "At the check in, despite that I have a swiss passport, 5)3 hostess looked solely at my face and assumed I need avisa and asked me three times for my visa. On the flight, blankets are removed 20-30 minutes before landing during which I was freezing. Upon arrival, my new bag i hadnt used as yet was broken and TAP pays nothing and does no kind of exchange for broken bags. Basically- they dont care! During my return flight, despite being checked in adn being at the airport wel ahead of time, the airport clerks gyided me to the wrong desk and I had to wait longer than needed. The check in for baggages had closed by 1 min. They were allowing me to take the flight only if I threw out all my liquids or else were off loading me. They proposed no other solution and wanted to make me pay 450 dollara to put me on the flight the next day. I had an interview the following day and needed to return. I ended buying a new full fare ticket with British airways and got excellent service. I am yet to complain to TAP."

Plussat: "Service was excellent, amazing airline."