Etsi halvat lennot reitille Pittsburghista $[81-Suomeen

Plussat: "On time and comfortable flight"
Miinukset: "No suggestions"

Plussat: "Not as my expected"
Miinukset: "Check in team at airport very tuff and I have 9 kg only they let me pay full SR 450 which too high and generally all airlines they don’t ask u to pay like such weight as business class passenger. Quality of food, aircraft very old and seats not comfortable"

Plussat: "Most"
Miinukset: "Small legroom"

Miinukset: "They changed my seat at the gate, will be filing a claim to Turkish airlines."

Miinukset: "Missed this flight due a layover and had to wait in the airport overnight."

Plussat: "almost everything"
Miinukset: "Old entertainment system with no choice of movies"

Plussat: "Same."
Miinukset: "Same"

Plussat: "The food and quality of the flight was incredible."

Miinukset: "The food service movies the crew"

Plussat: "I enjoyed the flight!"
Miinukset: "Not applicable"

Plussat: "Great flight"
Miinukset: "Na"

Plussat: "Safe arrival."
Miinukset: "Being denied of wine drinks after 2nd tm."

Miinukset: "Security lines for US departure way too long. Turkish Airline needs more people to speed up process."

Plussat: "The flight was on time"
Miinukset: "The boarding process was not orderly"

Plussat: "Everything was exellent"
Miinukset: "Nothing"

Plussat: "the food and staff were very good"
Miinukset: "the size of the seats were much too small. The plane waited for 45 minutes to park at JFK and when we deplaned the down escalator was stopped and the elevator didn't work so we had to carry our carry ons in our hands down 2 flights of steps-some people were elderly and could hardly do it."

Plussat: "After your bags are delayed 3 days, it's hard to like anything about an airline."
Miinukset: "Tracking my luggage was a nightmare. No one had any idea where it was for 3 days. When my bag finally arrived, the exterior was severely damaged. Also, the fight crew is rude and unfriendly. If I can help it, I will never fly Turkish Airlines again."

Miinukset: "My flight tonight (0078) from MIA to Istanbul was delayed by over 5 hours. I am traveling with an infant and it has been IMPOSSIBLE to get anyone to help us. Finally, someone at the airport helped in re-booking our flights but I have yet to have anyone give me an answer regarding compensation! In addition, we are traveling with an infant which isn't easy but we had the bassinet seat on our original flight. Now it's sold out for the flight tomorrow and no one will assist in trying to help get us better seats. I understand things are out of your companies control but being in an airport with an 18-month baby isn't easy and no one in this company has made this crazy travel schedule easier. I would like someone to call me back or email me with something that could maybe be done to help us! No one at the call center will help!"

Plussat: "The entertainment was excellent!"
Miinukset: "The comfort level for that long of a flight was very poor. Seats are way too close together. There is no knee room from the seats at the front at all. People operating their video monitor is a disturbing fact for the passengers who sits in front of them."

Plussat: "Movie options and food"
Miinukset: "Not enough leg room"

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "Service-crew, food, entertainment variety; good value and connection options"
Miinukset: "1. Seat did not seem to maintsin incline. NOT an issue out bound. 2. Consider it takes 11 + 2-3 ours to transit from European locations. 3. Flight delayed 50 min"

Plussat: "Excellent service, entertainment, the food and drink options were good and a 10 hour flight was made as comfortable as can be."

Plussat: "Staff was very good"

Plussat: "At least one crew member made an effort to help."
Miinukset: "We ordered regular vegetarian food without any meat, fish or poultry. We had reserved it at least 2 weeks in advance. Again reminded them at the time of ticketing. Agent went to some one, there was some nodding of heads and we were told to tell crew member in advance. We did it in a written request to head crew. When time came other crew member served us completely ignorant of our request. We were served flash of some animal. We did not want to make a scene but people around were were also bothered. We came out hungry at the other end"

Plussat: "Almost everything but the checkin process at JFK with Turkish Air agent speaking poor English and casting doubt that everything is going to be fine with my trip. Instead she was reacting "the rules are changing every day" and didn't not weather I should need visa for my native country (?!) although I have showed I was born in that country (Macedonia) and the holders of US passports (which I am) -- do not need entry visa to that country. Everything else was good or excellent -- especially food and airplane crew."
Miinukset: "The checkin process at JFK with Turkish Air agent at JFK (New York) on May 24 - 2017."

Miinukset: "The tickets were booked on Turkish air but serviced by Air Canada. Neither company could change flights, check in or check me out of each other's systems. This caused most of my late night delays and struggles. Beware when using either or other online companies serving other vendors"

Plussat: "Pretty much everything except for the fact that they have no entertainment in Russian"

Plussat: "Very nice crew"

Plussat: "Good food"
Miinukset: "No bed to sleep in"

Miinukset: "Luggage was held back in Istanbul. It was broken into and never made it to NYC. They shipped to Texas at which point it had been opened and rifled through. Unprofessional."

Plussat: "friendly crew and superior service"

Plussat: "The in-flight entertainment was above average. The in-flight crew was fine, although not particularly gracious or kind."
Miinukset: "The on-ground customer service in Istanbul was the worst experience I have ever had with humans in my whole life. They were unhelpful, rude, blatantly ignored people, dismissive, walked away from customers when they didn't want to deal with them, did not do anything to keep order when people were cutting in line after people were waiting for 4+ hours. I will avoid flying Turkish Airlines as best I can."

Miinukset: "Everything!"

Miinukset: "to hot, very hot!!! ו suffered too much"

Plussat: "Food was good , crew was nice, entertainment was good"
Miinukset: "They lost my bag, no apology until I had to write a complaint, no reimbursement of anykind for bag arriving 3 days latter, and I can go on...."

Plussat: "food was good, good entertainment, comfortable seating"
Miinukset: "service was slow and inefficient"

Miinukset: "Terrible food. I saw many others leave the food, only have bread and fruits. The same to me."

Plussat: "Better"

Plussat: "The crew members were so nice and helpful. Food was good and delicious"
Miinukset: "Boarding was terrible. They had three departure from one gate. Not organized at all"

Miinukset: "First we did not Flight from Cairo to Istanbul because the trouble happened in Turkey I blame to KAYAK because they didn't followed up the situation and did not gave us any information also till now did not know if we flight or no that not good we tried to call the agent many time and they told us all thing is ok no change but when we review with Turkish airline the change the day and reserved in another AIRLINE Company Second : we had a one luggage was damaged from USA to CAIRO we did a report # CAI TK 56650 IN CAIRO AIRPORT but nothing happened and no one call us until now ,Please check and let us know what we can do Ehab Sargyous 409-719-2196"

Plussat: "The movies and the gift to the kids were good."
Miinukset: "The attendant should make more rounds in such a long flight."

Plussat: "Crew were excellent making everyone comfortable in a long flight."
Miinukset: "Nothing arrived on time even though it departed late"

Plussat: "The turkish delight was great and the personal TVs were nice. The choice of shows to watch was good and the hot towel was a nice touch. I also liked the bag of goodies like a toothbrush and eye mask. Very nice."
Miinukset: "The crew was not super friendly, however, they got the job done."

Plussat: "Entertainment system, food"
Miinukset: "Announcements illegible"

Miinukset: "old and boring entertainment movies for a 7 hour trip. The cabine had no USB port or electrical port."

Plussat: "You really get great treatment in economy. Food is good, no nickel-and-diming for drinks, inflight entertainment package is very very good - just a great experience."

Plussat: "the food was amazing and the people super nice! it was my first time using Turkish airlines and i loved it!"

Plussat: "Excellent trip! Great pilots, good service, and a complementary hotel room for an over night layover ( must have turkish visa). I would agree with the statement that they are one of the best airlines in Europe."
Miinukset: "No ability to upgrade seat at airport. I am not sure if upgrading is even possible. There were plenty of open comfort and business class seats that could have made additional money for the airline."

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "They crew were super amazing the food was delicious"
Miinukset: "Well I’m tall and I was having a little trouble sleep"

Plussat: "Overall, I can’t complain. The take off and landing was peaceful"
Miinukset: "The food could’ve been better. The wait time at Abuja needs lots of improvement. It was the worst part of the trip"

Plussat: "MAN-MUC & MUC-CPH via LH. Business class. LH Businesss class is middle seat of 3 is empty and larger amounts of baggage plus you have access to lounges. Both planes flew and arrived reasonably on time, which is what I look for.And I got all the Business Class extras."
Miinukset: "Security at Manchester was very slow - long enough make me ill from standing in one place too long. But then I was well looked after. The meals on both flights were identical; I don't think it can be a big problem to correct that. I took a long time to get accepted by the WiFi in the two lounges."

Miinukset: "Lufthansa not taking any responsibility for allowing connection time to be so short. Everyone on the fight from London missed their connections!"

Miinukset: "My flt from DEN was delayed so I missed my connection - it didn't happen."

Plussat: "Food option was horrible. Need better options for vegans and Vegetarians."
Miinukset: "The vegetarian option food was terrible."

Plussat: "Plane was awesome and comfortable"
Miinukset: "Delayed without updates for hours"

Plussat: "Everything very excellent"

Plussat: "Nothing"
Miinukset: "I was sick so couldn’t fly, spoke to customer care and they refused to let me change my flight"

Plussat: "Crew"
Miinukset: "All great"

Plussat: "Never seen such a large streaming movie library. Never seen live stream at seat from cameras (3) outside the plane."
Miinukset: "It was not clear this was a no-checked-baggage flight, seeing as I specifically searched with flights with luggage. I chose Lufthansa's flight counting on the fact that international flights always allow one checked bag. I had to pay on that way here. I"ll have to pay on the way home."

Plussat: "The flight attendants were professional, courteous, attentive, and the only parts of this experience that made this flight bearable."
Miinukset: "My partner and I orginially selected a window and middle seat. When we boarded the plane we were switched to the two middle seats of a 4 seat row. Honouring our original requests would have made a world of difference. If Lufthansa cannot do this much then I do not want to fly with them."

Miinukset: "It would be nice if the seats had more leg room. Staff was super nice. Food is not bad"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "All except bfast"
Miinukset: "Bfast"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Lufthansa are excellent. Makes the US carriers look awful in comparison. Good seats, great service, on time, zero complaints."
Miinukset: "Nothing"

Plussat: "Drinks and sandwich offered"
Miinukset: "Very very hot inside. Late departure and no organized on boarding process. Usually Lufthansa is outstanding!"

Plussat: "Flight delayed 30 min. Customs in ORD overwhelmed by two planes coming at once. Missed my connection and had to stay overnight."
Miinukset: "Flight delayed 30 min. Customs in ORD overwhelmed by two planes coming at once. Missed my connection and had to stay overnight."

Plussat: "Crew, boarding, seat"
Miinukset: "Paris airport is extremely passenger unfriendly. Better to connect somewhere else"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "All the full service airlines are pretty good in the air. But what sets apart Lufthansa is it's ground staff. On the previous occasion I had left behind my waist bag on the seat containing passports, cash and cards. Their lost and found desk retrieved it quickly, absolutely intact. On the last occasion, my mother in law, who is over 85 was taken care of very well at not only Delhi but especially at the Frankfurt airport. I must truly acknowledge young lady Jessica's efforts, in ensuring that everything was handled very caringly by her personally, for an old lady at the Frankfurt airport."

Plussat: "Flight attendants went above and beyond helping my little granddaughter who was ill with a fever. Economy Plus is very comfortable with great service. My special meal was delicious."

Plussat: "The food was excellent"

Plussat: "Flight crew was friendly and attentive. Airplane had good amenities. On time and smooth takeoff and landing."
Miinukset: "Nothing."

Plussat: "Nothing"
Miinukset: "Very Negative Experience and I will never use, and strongly discourage others from using Kayak or Lufthansa or Flyus.com unless you correct the problem!"

Miinukset: "Stroller damaged by cargo people"

Plussat: "Nice service. Fast boarding. Smooth fly. Many thanks"
Miinukset: "Didn’t find an option of choice food for my fly KBP-MUC. Maybe it’s my fault."

Plussat: "Everything"

Plussat: "The crew, again, was fabulous. Boarding, once the stuffy wait was over, went quickly. They attended to every request with smiles, gentle humor, and without delay. Nonstop movies were a great help on this second of two long legs, and it was really nice to have control over pausing, replaying portions, and jumping ahead past sex scenes. A 10-sec forward button like the back button would be very useful to skip nudity scenes, there were families around us! The trip was as comfortable as it could be, given close proximity of seats. Appreciated the pillows and blankets, and frequent water and drinks."
Miinukset: "Boarding was pretty terrible - no instructions, go left, give up the water bottle we JUST BOUGHT even though it was still unopened (it had to be "sealed", still no idea what that means because the seal wasn't broken), and the waiting room was very stuffy! Seemed we should have been able to get air...? Boarding went quickly, though, thankfully. Breakfast was pretty bad, one of us just skipped it once opened because it was so unappetizing. Would have liked movie ratings to appear in the descriptions to save the risk of getting started on lame shows."

Plussat: "I liked the entertainment options, beverage service, and leg room."
Miinukset: "I paid to reserve an upgraded seat. I specifically asked for a window seat and even have a confirmation email saying that I got a window seat (27 A). However, when I checked in, I was assigned a middle seat and the representatives at the ticket counter tried to tell me that was my preference. They tilde me to take it up with customer relations. If I pay $100 for a particular seat, I should get that seat!"

Plussat: "I enjoyed my experience but the food was not that great ."
Miinukset: "Food"

Plussat: "Clean, polite, new, MUC is a sparkling modern airport. Crew looked snazzy and there were plenty of downstairs bathrooms. On flight movies are great as were audio books on board,"

Miinukset: "The connecting times between the flights was very tight. Especially as the line for the passport check in Frankfurt was so long. And then the gate was so far away. A mad dash. Stressful."

Plussat: "Once on board the flight was smooth and the crew were very professional."
Miinukset: "The check-in process at DUS has a lot of room for improvement. The lines were long and the were not many staff out front providing info to customers."

Plussat: "Good space in cabin compared to other airlines and excellent service by crew"
Miinukset: "Benefits for frequent flyers and senators have been eroded significantly . also it has been made much harder to achieve status. In the past, complimentary upgrades were done frequently. nowadays it doesn't happen anymore. For someone who is flying approximately 30 times per year with star alliance, this is dissatisfying. I also don't understand why my preferences from my profile are not used in the pre-allocation of my seat."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Nothing."
Miinukset: "No food service for a evening flight. Delayed because of a toilet problem."

Plussat: "Nothing"
Miinukset: "I was unable to get all of my seats at once. This would later cause me a lot of time and patience"

Plussat: "My flight from Frankfurt to Detroit on Lufthansa was very enjoyable. The crew were great. They were very friendly and attentive to the passengers. I would choose to fly on Lufthansa again in the future."

Miinukset: "The fact that the person in front of us could push her seat back to the point that the TV screen was up in my mother's face. Just because someone has paid extra for a better seat, does not mean they should inconvenience elderly people (who are less flexible in moving further back). This creates a poor environment. Please consider not having your seats recline to the point where they make the person in the seat behind, extremely uncomfortable."

Miinukset: "flight was late, check-in people were mean and angry to everyone, instead of serving the food straight away since the overnight flight was delaed and then quickly turning the lights off, they waited until 3 hours in to serve food, which meant they didnt turn the lights off until well into the night and only gave us a couple hours to sleep. there were no new movies on board except for batman vs. superman. food tasted weird even for airplane standards. pretty bad overall. i've had better experience with virgin, united, or air france."

Plussat: "I've flown on many different airlines since I was 10 years old and hands down this Lufthansa flight was the best and smoothest flight I have ever experienced. First of all, the plane was very comfortable and had good leg room. The flight staff were all extremely courteous and attentive. There was one point where I was reading in the dark and the crew member asked if I wanted the light turned on to read! Normally I don't sleep on flights, and the same crew member asked if I wanted ice cream since I don't feel like sleeping. The crew seemed to have this magic ability to make the flight more comfortable without the passenger having to even think about it, or try to ask for extra service. All of the crew were just very outstanding and organized throughout the entire flight, they were all generally very helpful and kind. By the time I got off the 14 hour flight, I didn't feel even the slightest bit tired or anxious, I was able to spend time with my friends in Budapest upon landing and stay out till 2 am without having to sleep or rest because the flight was so good."

Plussat: "The process of helping me to get on the connecting flight on time - a person led all those making this particular connecting flight to a bus and then straight to the gate. A very smart way to ensure we didn't stress or have to find the gate ourselves. Very impressive"

Plussat: "Great crew, smooth flight, enough leg room, but no reclining seats"

Plussat: "I liked how I was taken advantage of, knowing it will never happen again"
Miinukset: "After having my ticket Inadvertently canceled didn't like the lack of support in purchasing a new ticket through Luftansia's customer service agents that deals with consolidators such as Kayak. In the end I was left not be able to buy a ticket for three days after being quoted a specific price and charged about triple the rate originally quoted it initially quoted I wasted valuable time into my vacation along with an amazing amount of stress ."

Plussat: "Everything went fine."
Miinukset: "n/a"

Plussat: "All is great."
Miinukset: "Nothing is not good."

Miinukset: "A better breakfast..."

Miinukset: "Boarding process could have been smoother"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "Lovely crew, very good entertainment system."

Miinukset: "Things were very scratched"

Plussat: "Everything! I never knew Finnair was such a great airline."
Miinukset: "Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better."

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Miinukset: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."

Plussat: "I got there"
Miinukset: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki."

Plussat: "Was on time! Not croweded!"

Miinukset: "2 hr delay"

Plussat: "Hi enjoy the trip"
Miinukset: "No complaints"

Plussat: "I will recommend to my friends and families."

Plussat: "Service good. Staff good"
Miinukset: "Very cold at night"

Plussat: "Lots of movie choices."
Miinukset: "Boarding was in a very tight space and I couldn't hear the gate agent on the intercom well."

Miinukset: "I purchased a ticket that included one checked bag but their system said I purchased a ticked which didn’t include any checked luggage and I had to pay $60 to check my bag. Very frustrating!"

Plussat: "In business class, seating arrangement, menu and entertainment excellent"
Miinukset: "Nothing"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "Customer service and efficiency"
Miinukset: "The delay because of a software glitch"

Miinukset: "The time. Ity was very delayed. Almost lost my last connection."

Plussat: "The blueberry juice was good!!"
Miinukset: "Sitting by the bathrooms. There weren’t even pretzels."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Plussat: "The staff were exceptional , good food."
Miinukset: "Not really business class seats."

Plussat: "Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment."
Miinukset: "Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "it was just okay. nothing spectacular."
Miinukset: "my luggage was misplaced and I didnt have it for 3 days."

Miinukset: "They have no charging points for the phone"

Miinukset: "N/a"

Plussat: "It was comfortable and smooth."
Miinukset: "It was all good."

Miinukset: "Seats. Very uncomfortable"

Plussat: "The ease at which the check-in and boarding was done"
Miinukset: "Nothing"

Plussat: "Comfort"
Miinukset: "Choice of movies"

Miinukset: "Economy seat with Centre seat left empty"

Plussat: "They lost my bag."
Miinukset: "They lost my bag."

Plussat: "All is satisified."

Plussat: "It was very quick"
Miinukset: "Nothing"

Miinukset: "Wifi spotty"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Miinukset: "Delayed"

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Miinukset: "not enough foam in padding, cheap seat bottoms"

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Plussat: "was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport."
Miinukset: "all the info should be listed on the web as well that the cost is half more than the website"

Miinukset: "Delay"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "The Consistency!"
Miinukset: "Location of the gates in Charlotte are always so far away from one another!"

Miinukset: "More leg room"

Plussat: "Nothing Not happy with the airline Canceled this reservation less than a week after I booked it Would not refund me"

Miinukset: "My reservation through JustFly did not pass along that I’d paid for seat selection, and it brought along an unexpected checked baggage fee."

Plussat: "Landing"
Miinukset: "Stewardess forgot to give me my coffee"

Plussat: "The plane didn’t crash"
Miinukset: "The air smelled like a dirty diaper, seats are over priced for the very little improvement over basic economy"

Plussat: "Nice crew and comfortable seats. It was a fairly smooth ride."

Plussat: "The crew was good in first but ooor in baxk"
Miinukset: "More room for bags"

Miinukset: "Another American Airlines delay"

Miinukset: "The baggage claim took forever. And the flight was late."

Miinukset: "The plane was so small no roller bags could be accommodated. All bags were gate checked. Retrieving all those bags while on the jetway was difficult"

Miinukset: "No wifi no movie."

Plussat: "I hated the whole experience"
Miinukset: "I’ve never flown American Airlines and the flight was on time."

Miinukset: "We stayed one hour in the plane without any reason"

Miinukset: "Check in at originating and connecting flight very difficult. American Airlines could not find reservation on British Airways system. Was asked multiple times if I truly was booked on the flight. Four+ hour delay due to mechanical issues, delayed by union issues."

Plussat: "Think I said this before. Up graded to 1st class because the flight to Miami was do horrible."

Plussat: "Much better flight in 1st class than in cattle car. Not happy about the extra cost just so not to be misrtsble."

Plussat: "Not happy having to spend the extra money to fly 1st class because the flight from Phoenix was so terrible."

Miinukset: "Flight delayed 2hrs - but no fault of the airline."

Miinukset: "Requested special meal online. When meal time came they said they never got the request. Wasnt able to eat. They should keep special meals on the plan in case this happens s"

Plussat: "I was in first class thanks to an upgrade. The flight attendant was very nice. But the amenities are total garbage - no seatback in-flight entertainment, no power."
Miinukset: "No in-flight entertainment except on your own device. No power, ensuring your device will die on a long flight. The old US Airways fleet from the Northeast is awful."

Plussat: "All was good with the flight. It was a bit cramped, but it was an old full flight. Not a big deal"
Miinukset: "Nothing really"

Plussat: "Food was better than expected, entertainment options were good."
Miinukset: "If all airlines would just board the people at the back of the plane first, it would go a lot faster."

Miinukset: "They left our laggage out in the rain at some point of our trip and the contents of our suitcases were soaked. Ruined a dress my wife had planned to wear to a wedding because the red suitcase bled through to the dress. Underwater, etc was soaked. The extent of it we didn't realize until unpacking the suitcases later. Totally disgusted they could have left our suitcase in the rain uncovered (or perhaps dropped them in a puddle)."

Miinukset: "Too many delays that made me miss the original time I was to catch my connecting flight. Missed my appointment in Spain as a result..."

Plussat: "On time. Quick boarding."
Miinukset: "The delay out of Charlotte but the staff did a great job keeping us informed and boarding as quick as possible."

Plussat: "I got there on time and they didn't lose my luggage."
Miinukset: "The planes are too cramped, costs are too high, staff just love pointing out a carry on isn't a carry on even though it's sold as one and fits in every other airline's definition of one. Boarding process is ridiculous."

Plussat: "Flight was delayed then cancelled. No explanation, apologies, or provision for accommodation was made or offered!"
Miinukset: "Everything"

Plussat: "The crew was friendly, the seats were comfortable, the lav was large enough to turn around in, and we arrived in plenty of time to catch our train out of Frankfurt."
Miinukset: "The movie selection didn't have anything interesting."

Plussat: "It was a small plane so the crew pulled larger totes and packed them separately. It worked very efficiently given the circumstances."
Miinukset: "Very tight quarters, but ok for short flight"

Plussat: "excellent flight. on time and no issues"

Plussat: "Entertainment, seating room"

Plussat: "The crew was very nice. It was Christmas so the flight was not full."
Miinukset: "It was a short flight, so it was fine."

Plussat: "On-time arrival; competent crew"
Miinukset: "Nothing; the flight was OK."

Plussat: "Comfortable and wide seats in coach - as wide as or wider than my usual airline. Flight attendants were friendly and helpful. I had bad experiences with American in the past, but this one was surprisingly pleasant."
Miinukset: "No free entertainment or meals."

Plussat: "Good movies"
Miinukset: "not enough food"

Plussat: "I am not comfortable flying so for me, flying makes me nervous"

Plussat: "On time"
Miinukset: "Paid extra for seat and I don't see why. It wasn't any better than lower priced seats. American boarding process is unnecessarily complicated. Board from the back forward like Alaska does."

Plussat: "it was ok"
Miinukset: "I paid extra for a window seat but had to sit in different spot. Set in isle seat"

Plussat: "Great crew on Sacto flight. More comfortable than Phoenix flight because not full."
Miinukset: "Had to wait for crew delayed by weather. No gate when we got to SMF. Luggage took way too long to come off. Lots of turbulence - not your fault - but I HATE it."

Miinukset: "The sound did not work in my assigned seat. I could not watch any movies or partipate in any games."

Plussat: "Crew was attentive and nice. Pilot kept us updated on our delayed departure."
Miinukset: "The departure was delayed due to maintainence issues. Every time that occurs, there are long delays to complete the paperwork. No problem with wanting a well maintained plane, but there should be some quicker way to complete the documentation."

Plussat: "no problems."

Plussat: "We were able to board first. The round trip flight was overall amazing. American Airlines is awesome when it comes to active duty flying. When try let him board early and took his luggage they also did the same for me as his wife and it was a great experience to know they care for both of us."
Miinukset: "I didn't like the lady we sat next to! But you can't help that. So you all did amazing!"

Plussat: "Either BA or American Airlines didn't know that We got switched by BA TO AN EARLIER FLIGHT TO JFK!. When we arrived in PIT we almost missed our flight to JFK. The American desk agent at check in had to walk us thru security because of this. OTHERWISE EVERYTHING ELSE WAS OK."
Miinukset: "See above."

Plussat: "On time, clean plane."
Miinukset: "Crew announcements are too loud! What is that all about?"

Miinukset: "In seat entertainment"

Plussat: "Hot tea to warm me up. Friendly flight attendants"

Plussat: "Quick flight"
Miinukset: "Never given complimentary beverage"

Plussat: "It was a new plane, with nice seats and a power outlet. What more could you ask for. Flight was on time"

Miinukset: "Seats are very uncomfortable in all planes"

Plussat: "All services were very good."
Miinukset: "Overnight sleeping in extended seats in Business Class were cramped."

Plussat: "Average friendliness of crew, paying for extra leg room seat is a must"
Miinukset: "Food with a taste, rather than dull"

Plussat: "legroom in business is good, food was ok. only one round of drinks was offered."
Miinukset: "no lounge access in dublin for TAP Business Passengers. Handling of the delay was not well managed."

Plussat: ":("
Miinukset: ":("

Plussat: "The crew and personal were ok."
Miinukset: "They have the most uncomfortable seats in the industry. Seat was literally 5 cm (2 inches) thick and did not recline. Impossible to relax/sleep, I ended up with back pain and legs cramped for 2 full days. Terrible overnight flight. Luggage policy is not clear. Carry on items have to weight less than 8 kg (normally is 12 kg), and to check your bag you have to pay. No personal tv/entertainment."

Miinukset: "Wait time on buses from-to airplane to terminal was long."

Miinukset: "The entertainment system did not work and could not be switched off. This issue could only be solved by the crew placing blankets over the screens. This happened both in my seat and my wife’s seat. I don’t think this is acceptable for very expensive business class tickets."

Plussat: "Space in the cabin"
Miinukset: "Language included"

Plussat: "everything from the boarding and check-in process to in flight comfort."

Miinukset: "Really good business class and convenient pricing"

Plussat: "I would def use this airline again."
Miinukset: "The only issue was they’re weren’t any outlets to charge your phone or laptop"

Plussat: "very pleasant all cruise, and food very delicious"
Miinukset: "nothing"

Plussat: "The crew and passengers were in a great mood on a Saturday night flight feom Orly to LIS"
Miinukset: "There were papers and debris from previous flight still on the floor. Clearly they did not vacuum. If yoy want piece and quiet, this is not thw late flight for you."

Plussat: "When we landed at the destination."
Miinukset: "Gate checked 90% of the carry on luggage, but not with an official tag, just some guy scribbling on tags before the bus. Boarding was a fiasco: disorderly lines just to pile into a bus and shuttle to plane. Comfort!? Ha. I'm 5'8" short and my knees were digging into the seats in front of me. The new seats are hard as a rock and don't recline. Cramped is an understatement. The tray table is literally the same size as the tray itself. Did TAP build a mock up of this before production?!? You get to hold your drink and put your silverware in your lap while you eat. Food was too hot to open foil, and once opened was mediocre at best. Entertainment?!? Literally nonexistent. Well actually in the fancy seats beyond economy there is a little slot to attach a phone or tablet on the back of the seat. So your entertainment is whatever you brought. I guess the touchscreen/on demand entertainment I remember from the early 2000's is too high tech for TAP."

Plussat: "The staff was kind and polite and the flight was on time and without occurrences. The entertainment was good."
Miinukset: "The seats were really uncomfortable, the food was just ok and they did not advertise the shrimps to the allergics, the beverages were rare for a flight so long, so we got headaches and dehydration. The price to dispatch the luggage and to book the seats in advance was insanely expensive!"

Miinukset: "I was not informed my flight was cancelled until the day of the flight. I was able to get in touch with someone to pay for another flight but the communication was lacking."

Plussat: "Flight was only 15 minutes late"
Miinukset: "Food and drink (esp. non-alcoholic) is terrible. Not offering a vegetarian option - even on short haul - is ridiculous in the 21st century."

Plussat: "The staff were very friendly and helpful"
Miinukset: "Not much leg room"

Plussat: "Given the weather in the UK we were expecting delays but we were pleasantly surprised! It was one of the smoothest journeys we have ever had from leaving our hotel to getting home and TAP featured highly in this. We even landed 35mins ahead of schedule - amazing flight with lovely crew."
Miinukset: "If I have to be picky I would ask that the crew on board speak more slowly when providing inflight information, particularly when English is not their first language as us oldies have difficulty understanding what is being said."

Miinukset: "Flight crew prohibited us from using FAA approved child seat on board despite airline regulations explicitly accepting FAA approval. Flight crew also refused to give any reason. Their communication was not curteous."

Plussat: "Crew and captain we're very kind and friendly"

Plussat: "Good pilot and flight attendants"
Miinukset: "Delay caused my group of 12 to miss transfer to hotel so we are tired and hungry"

Plussat: "Cute meal already waiting for us at the seat when boarded"

Plussat: "Plane and comfort"
Miinukset: "Food and entertainment needs to be better. The transfer over to cologne from Portugal was a bit hectic due to customs and we just made it in time for our flight. Need a better system to verify the passports."

Miinukset: "Our flight was DCA to Boston then to Lisbon, with similar return. Our return flight into Boston arrived early enough to allow us to get an earlier flight home but TAP customer service wasn't open until after the earlier flight departed. Also, Jet Blue, the domestic carrier, could not change our flight because it was booked through TAP."

Plussat: "Overall flight was smooth and crew seemed nice."
Miinukset: "Flight was delayed leaving Boston due to an ac problem. In the end they got it squared away but we sat on the plane for an hour at the gate with absolutely no air flow and it was pretty uncomfortable. Feel as though they should've come around and gave waters, etc to passengers. Also could have improved the selection of in flight entertainment, not many offerings"

Plussat: "Center aisle seat was comfortable and pnethy of room for my carryon overhead and underseat."
Miinukset: "I would like to see all TAP planes come with a standard entertainment option on the headrest in front of you with the advanced menu option of movies, games, radio, etc. and ensure all headphone jacks are operational. (Thisnflight the screen was messed up...not something you want to look at for 8 hours. ) I couldn't eat half the food because the salad wasn't anything but cabbage and a tomato and the corn and meat dish was cold and weird. I don't know what the dessert was but I got it down. I think the sandwich I got before landing was pesto and mayonnaise but I'm not sure. I didn't get much of it down before gagging. I wish when booking a flight you were given the menu or you could choose early in the flight and then be served. I bet it would cut down on wasted food and money."

Plussat: "The employees were very friendly."
Miinukset: "The food service was cancelled due to being short a flight attendant. We were initially advised that the food had not made it to the aircraft. Afterwards we saw the crew eating while we were left with no food or drink service. We then discovered that since they were short one crew member the crew would not serve food or drinks for "safety concerns". It turns out they could have served but preferred to adhere to their union under the guise of passenger safety and remain seated the entire flight doing crossword puzzles and the like which definitely made me feel much safer."

Plussat: "La atención del personal es bueno."
Miinukset: "Los asientos no se pueden reclinar, muy duros."

Plussat: "Once you get to the airline all is good"
Miinukset: "TAP changed the flight and only allowed 1 and one-half hours to transfer. You need to go through Portugal custums and the line is long."

Plussat: "Exceptional service and professionalism of crew. Food was delicious...Aircraft was clean. Left on time...landed half hour early. It was a perfect flight."
Miinukset: "My husbands snoring. LOL."

Plussat: "Great crew."
Miinukset: "No air from above. Just an all around bad flight with so many problems."

Plussat: "To be reimburesed for a flight I ended up having to book with Amex travel for the same day"
Miinukset: "An horrible policy that will steer m eaway from TAP airlines and kayak"

Plussat: "The plane was really comfortable and clean with plenty of legroom, and the staff friendly."

Miinukset: "i could had something sweet, but it was ok anyway"

Miinukset: "Schedule was impossible to make the connection due to the need to go through customs which took 45min. Flight was delayed and we missed our connection. The delay was over 6hrs which was rough."

Plussat: "The captain and the crew were excellent."
Miinukset: "Upgrade the entertainment system."

Plussat: "My first time flying tap and I was impressed. Everyone was friendly and helpful. Planes seemed very clean, and gave me the impression that they are probably well maintained."

Plussat: "Once we were boarded, everything went fairly smoothly. The cabin staff are not rude, however they are just there to serve food and drinks, and are totally uninvolved and unwilling to enforce any rules."
Miinukset: "TAP is notorious for delaying departures, and both times I have flown with them, the flights have been delayed at least an hour. Their boarding procedure is also unorganized and often frustrating. The food is terrible. Don't eat the beef stew with Madeira sauce. It's like dog food."

Plussat: "The food was delicious"
Miinukset: "You can't watch a movie you want to. The channels are set, like tv, can't rewind or pause"

Plussat: "The worst entertainment system I've seen."

Plussat: "Ask persons for veg or non veg snacks before u served please."

Plussat: "Flight was overbooked. TAP Portugal removed me from the flight without warning (I was already at the airport, with plenty of time to spare), and is now making it nearly impossible to get a refund. Would NOT recommend flying with them."

Plussat: "There really is nothing I can complain about. The staff was friendly, the seats were comfortable, the entertainment was good, even the food was wonderful. And all for a very reasonable price!"
Miinukset: "The boarding process was a little confusing, but it wasn't that bad."

Plussat: "Wine and sparkling wine were better than anticipated, food was better than average;"
Miinukset: "I am pretty tall, so would have liked my legroom. Also, my luggage was lost, which is unusual. I had a 3h layover in LIS and did not expect luggage would be lost that easily."

Plussat: "The polar opposite of my flight experience on Jet airways. Quick, quite and smooth boarding and flight experience. Crew operated smoothly as a team. Flights were on time taking off and landing."
Miinukset: "No entertainment on a short haul flight and the food,choices,were,basic."

Plussat: "Timely check-in, on-time arrival, prompt disembarkation using 2nd stairway at back, courteous service."
Miinukset: "Nothing"

Plussat: "Flight crew"
Miinukset: "Older tv screens on seats with fewer choices in movies"

Plussat: "Much cleaner/larger and better flight out of Milan to Boston. Weird boarding procedure. Took over 1/14 hours to board the plane. Slow!!! they do ask you to be there an hour prior to boarding beginning. The entertainment was fabulous and the food was much better. Had a hot meal and later a snack."