Etsi halvat lennot reitille Pennsylvania $[7232-Helsinkiin

Plussat: "crew excellent, food excellent, entertainment good."
Miinukset: "Space between seat rows is barely adequate."

Miinukset: "Free wifi"

Miinukset: "I will inform everyone I know not make customer to your company because of boor service"

Miinukset: "The plane was late to fly. All the passengers were in, and we were ready to take off, but we kept sitting still for 30 minutes for no reason. Though the plane was not late at the end, as we landed on time."

Miinukset: "Better seat."

Plussat: "The flight was on time , The crew was very professional ."
Miinukset: "The online check in wasn’t possible so I wasn’t able to choose my seat."

Miinukset: "seat cannot recline"

Plussat: "Good Timing"
Miinukset: "Nothing"

Plussat: "The crew were all very nice and the food was good."

Plussat: "Entertainment"
Miinukset: "No space to sit, or sleep. I arrived in the US with a terrible pain all over my body."

Plussat: "Good food great service friendly staff also flight was 30 minutes delay we landed our destination on time they make time on the air. I always flight with Turkish airlines I recommend to any one I"

Plussat: "Great selection of movies, excellent food, friendly service."

Plussat: "Professional nice food"

Plussat: "Same as before"
Miinukset: "Same as before"

Plussat: "Timeliness. Orderly boarding"
Miinukset: "Entertainment. Remote didn't work. Touch screen was painful to use."

Plussat: "their services in the plain and they are very discipline as well"
Miinukset: "they don't do well in their transit point they should employ more people who speaks English to direct passengers in the airport. English is international language so they should train some people to direct passengers who comes there everyday"

Plussat: "Good entertainment"
Miinukset: "No soap in bathroom."

Plussat: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Miinukset: "Good plane. Comfortable seats and entertainment system."

Plussat: "To be honest nothing really."
Miinukset: "Quality of service and quality of plane. Seems most of the flight attendants could care less about the flight passengers."

Plussat: "The food and entertainment were okay."
Miinukset: "The staff was rude. The entertainment consoles didn’t work well."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "everything"
Miinukset: "late boarding"

Plussat: "Service and food"

Miinukset: "Homeland has made flying into the us miserable. The checking of cameras is ridiculous. If they work we should not have to check them. Then when we landed the nastiest people are in the us Turkish check in was painful and makes one consider not flying"

Plussat: "I saw their Ad in their inflight magazine, didn't know they were rated #1 6 years in a row. Was pleasantly surprised on how good they were. Comfortable seats, excellent on board service, food better than average, pleasant and professional staff. Try them, you won't be disappointed"
Miinukset: "Nothing"

Plussat: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Miinukset: "See above"

Plussat: "Food and pleasant service."

Plussat: "Efficient transfer aside.from long security process. Beautiful plane."
Miinukset: "Long security process. Limited leg room."

Miinukset: "There was no option to choose kosher food in the order."

Plussat: "service always good"
Miinukset: "on the last flight didn't even have a personal monitor"

Miinukset: "Forced me to take beed as Chicken wasnt available. Very reluctant to arrange for an alternative option, and this is after they were already running behind on serving dinner."

Plussat: "Good service, thanks"
Miinukset: "because of time zone change, Turkish take off was not updated with landing. Was lest time between flights"

Plussat: "Everyting is good and smooth with no problems at all"
Miinukset: "Nothing was bad"

Plussat: "Service was great food and drink"
Miinukset: "The air conditioner was not on, it was too hot in the plane."

Plussat: "Crew was very attentive and respectful"
Miinukset: "I asked to be upgraded to the first class since I wasn't feeling well. There were many vacant seats and I was willing to pay the difference but I did not given any response other than they couldn't do it while boarding."

Plussat: "Very professional, clean and excellent service, I will flight with them again"

Plussat: "Excellent price, food, staff, and accommodations! Highly recommend Turkish Airlines!!!"

Plussat: "Comfort, service, entertaiment features and food."

Plussat: "price and food"
Miinukset: "Customer service need to get way better"

Plussat: "Overall flight was incredible. Fantastic service!"

Plussat: "Punctuallity"

Plussat: "The food was great and the movie selection was also good"
Miinukset: "The person who checked me in did not give my boarding pass for connecting flight and also didn't ask me if I wanted my bags for my layover stay inistanbul. Good thing I asked or else I would have been without essentials."

Plussat: "Very Modern plane, good seats an entertainment system, reactive crew."
Miinukset: "No problems"

Plussat: "Service and food"
Miinukset: "Wrong passangers were in the plane and we had to take down out baggages and we had a big delay"

Miinukset: "Groud crew told the passanger off. You want to fly sit down now."

Plussat: "Adjustable headrests, excellent crew service, good food, good price."
Miinukset: "Confusing security gate access at Ataturk airport, tight seat space for a long flight (not enough legroom)."

Plussat: "I find the airline crew nice and accomodating. The food was fairly good compared to other airlines."
Miinukset: "The seats are very tight and does not leave much comfort. This is of course economy but new fleet of other airlines have a slighty added leg comfort."

Plussat: "I liked everything, from check in to the end of my trip!"
Miinukset: "Nothing to dislike!"

Plussat: "Everything was perfect, employees,boarding ,food all stars for everything!!!"

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Miinukset: "There were a couple of flight delays. Other that that, I love Lufthansa."

Miinukset: "Service desk personnel at the gate were very helpful and attentive. The plane was only 1/2-2/3 full, which made boarding quicker. The food was tasty and coffee was great! We were also offered juice twice during the flight. Bathrooms were clean. Since the plane wasn't full, they weren't dirty even at the end of the flight. I brought my own headphones, but the stewards provided them if you need them. My one big complaint was that our seats did not recline, thus making any kind of shut-eye near impossible. Our plane left and hour late, but the pilots stepped on the gas and we got in on time!"

Miinukset: "The airline lost our bags!"

Plussat: "TSA in Philadelphia were very rude and aggressive. This is not Lufthansa's fault, but LH can at least pass on word that their passengers were hassled unnecessarily by TSA personnel."
Miinukset: "See above."

Plussat: "amazong"

Plussat: "The crew was excellent"
Miinukset: "N/A"

Plussat: "Crew was attentive and friendly."
Miinukset: "Food was not that good, flight was over an hour late causing us to miss our connection in Frankfurt. Consequently we were also charged for our car pickup in Prague. Overall, not impressed with Lufthansa."

Plussat: "Leg room"

Plussat: "Smooth flight."
Miinukset: "More leg room."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "smooth as silk flight, beautiful clean comfy airplane. Roomy seats. great entertainment system. Excellent friendly staff. Pretty darn good food. Excellent value."
Miinukset: "having to come back from vacation!!"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Miinukset: "Entertainment system and touchscreen were not working properly. Seat tray was not horizontal. Salad was not edible (bitter)."

Miinukset: "Tras pasar por la máquina con la tarjeta de embarque una azafata de tierra dijo que no podía pasar alegando que mi maleta de mano espesaba demasiado sin fijarse que ya había sido pesado con etiqueta de ‘cabin baggage por la aerolínea. Luego al preguntar si estaba asegurado dijo que sí pero no sabía por cuanto. Los compartimentos encima de mi asiento no estaban llenos. El avión aterrizó tarde. Las azafatas de vuelo profesionales."

Plussat: "Short flight"
Miinukset: "Nothing"

Plussat: "The seats were appropriately spaced for leg room. The food was simple yet palatable"

Plussat: "Flight left on time and as I was traveling alone I was upgraded to upper economy, which is a fantastic experience. Very smooth and stable flight. One of the best landing I even experienced. The flight inbound and outbound were on time both ways. Congratulations Lufthansa: I will definitely use this airline again."

Plussat: "Timely, friendly, clean plane"
Miinukset: "Food was bland!!!"

Plussat: "Crew"
Miinukset: "Crew"

Plussat: "The flight attendants were very attentive. It's clear they hire for people with high EQs."
Miinukset: "Not enough leg room. Media box under the seat in front of me so no room to put my carry on under the seat. Also, breakfast was skimpy. Some fruit and a muffin."

Miinukset: "seating is very cramped when the plane is full"

Plussat: "Great crew and service."
Miinukset: "The online check-in didn’t let me select Green Card only Visa. I couldn’t check in and when I called Lufthansa I was on wait for over 30 minutes. When I finally got to speak to someone, this person couldn’t help me. I got terrible seats because of this, luckily they could switch me to a better seat right before the flight. Think Online check-in should be arranged better."

Plussat: "I liked the food and the election of entertainment. I’m"

Plussat: "Courteous staff, good in-flight entertainment, efficient boarding and deboarding, lots of space on the flight"

Plussat: "Upgraded seats from PHL to FRA, which was great. Had a lot of legroom. Very nice staff, comfortable flight"
Miinukset: "Very small legroom from Frankfurt to Budapest. When you are 5’11 it’s hard to fly . The prices i have to pay all the time to upgrade only because I am tall is out of control. It adds hundreds to my flight cost when the prices are already high."

Plussat: "Thanks for offering kosher!"
Miinukset: "Fish :("

Plussat: "Food from SFO was ok"
Miinukset: "Just talked to my parents who were traveling and they had no help at FRA. It was very disappointing and something they said they do not want to go thru ever again."

Plussat: "On time-well organized!"

Plussat: "It was clean and it was on time."

Plussat: "Very professional and nice crew. Clean and new planes."
Miinukset: "Flights are never on time, seats are extremely small and planes are very often full. Not enough storage for carry on."

Plussat: "Nothing."
Miinukset: "Flight was cancelled with a very poorly set up e-mail. No alternative suggestions, no phone number where to call, nothing. Very unhelpful. When calling a phone number finally found on the internet there was a 40 min waiting loop, only to then have a very bored and annoyed sounding call attended who finally was able to rebook the flight. Overall very poor service, at the very least there should have been a guideline of what steps to take now in the cancelling of the flight E-mail and where to call."

Plussat: "Ease of boardibg and getting through security"
Miinukset: "Nothing"

Plussat: "On time arrival"
Miinukset: "Very hot on the plane, food mediocre, flight attendants could be friendlier"

Miinukset: "Very weird flight attendant. Seemed unexperienced and stressed out. Bad vibe from the crew in general."

Plussat: "Crew was great. I was traveling with infant and they kept us kept us comfortable"

Plussat: "Flight was on time. We boarded and left on time. Flight attendants were friendly and courteous. I was happy to get a complementary sandwich and drink on such a short flight. We arrived at our destination earlier than expected. Seats were no frills, but decent. Overall good experience."
Miinukset: "Boarding is stressful. A free for all. I wish they would announce and board one section at a time. I'm traveling with children! I don't want extra stress of people being so pushy. Also,on arrival the bus back to the terminal was similar."

Plussat: "Very nice"

Plussat: "General quality and competence."
Miinukset: "I find the seats in Economy rather uncomfortable (Premium Economy is way better, but too expensive for me)."

Plussat: "Excellent service with pleasant, efficient staff. Special vegetarian diet needs met."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "This was still a Lufthansa flight. Meaning there was a lot of leg room, the food was nice and the staff was great."
Miinukset: "The only thing i did not like is that for such a long flight (5 hours), also being an international flight, i was expecting an entertainment center, but there was none."

Miinukset: "It was a problem with one passenger, she came from another row and take two seats close to me and my daughter, she wanted to fly with comfort, so I told her it is not nice, this is not her seats and I have a kid with me and she should share wirh another people too, butshe was freeked out because I did a comment, than she asked me what country I'm from and I told: Russia. So she told me she could see why I so unclever...all Russian the same and laughing on me. I didn't expect so racist behavior and I stopped any conversation and complained to flight attendant. And I was double surprise! She went to her talked with her and than tell me that she could take any place she wants and she never told me any racist words, and maybe I'm a lier. I was so upset and I told a passenger that I can go to court when get back to US, she was really scared now and start sorry! But it was to late to sorry! When I asked flight attendant to sorry, she told she do not sorry!!! The flight was Monday October 3rd 2016 Lufthansa 459 San Francisco -Munich, name of flight attendant Eva-Katherine Pfaffel, the passenger seat 44 Diana or E I think, they didn't provide me information about name or her seat. The flight attendant told me it is not big dealing, maybe for Germany it is ok, but in US it is really rude, original I'm from Russia, my daughter too, additionally she is black, it will be really good if I never feel this again, I was in really helpless situation. It is really unpleasant when you spend money and get neglect."

Plussat: "Most all was good."
Miinukset: "The kids screaming!"

Plussat: "It was delightful to discover that Lufthansa serves delicious complimentary meals! So few US airlines do that. I also really liked the layout with the toilets downstairs."

Plussat: "Comfortable seats and pleasant crew"
Miinukset: "It was a short flight so no food was given out."

Plussat: "The crew was especially great!"

Plussat: "nothing"
Miinukset: "the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight"

Plussat: "Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company"
Miinukset: "Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink."

Miinukset: "The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup"

Miinukset: "The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Plussat: "I got there"
Miinukset: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki."

Miinukset: "The food wasn’t good and it would be great if they had pasta or some vegetarian option."

Plussat: "In business class, seating arrangement, menu and entertainment excellent"
Miinukset: "Nothing"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "Everything was on time"
Miinukset: "I couldn’t change my seat"

Plussat: "Customer service and efficiency"
Miinukset: "The delay because of a software glitch"

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Plussat: "The staff were exceptional , good food."
Miinukset: "Not really business class seats."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Miinukset: "food"

Plussat: "Food."
Miinukset: "No audio."

Miinukset: "My meal had rice that was severely undercooked. The audio quality on the entertainment system was very bad and no English subtitles were available for the majority of the movies."

Plussat: "The ease at which the check-in and boarding was done"
Miinukset: "Nothing"

Plussat: "Great service, staff and punctuality"
Miinukset: "They changed the plane & seats"

Miinukset: "I could not be given the boarding pass fir the last leg of my trip"

Plussat: "The new Airbus A350"
Miinukset: "Onboard food and drink is quite expensive"

Plussat: "Far better quality and value than BA, it's OneWorld partner."
Miinukset: "It was all good."

Plussat: "Selection of many movie choices"
Miinukset: "Late. Late. Always late !! Because there is always delay , missed connecting flight obviously never wait."

Miinukset: "Economy seat with Centre seat left empty"

Miinukset: "On a 4 hour flight, food had to be purchased on board or (as I later learned) purchased and ordered in advance and this option was not offered to me in check in process."

Plussat: "They lost my bag."
Miinukset: "They lost my bag."

Plussat: "Fantastic service staff food and beverages"
Miinukset: "Just slightly hard when laying down on the seat to sleep"

Plussat: "Crew attitude, food, bluberry juice, punctuality"
Miinukset: "Babies under 1yr need bassinet by regulation, pls implement. Tough to hold kid for 8 hrs, even with baby bjorn - can injure baby's neck!"

Miinukset: "Late change gate number. Automatic info-terminal can't read my boarding pass. Not possibility enter flight number ( AY6 - only digits, no letters) Please make WiFi low speed free. Please be atention: more than half passengers russian - there no any muvy russian audio or subtitle on TV Don't show fly with short (30min) transfering"

Miinukset: "Flight was late, I had to spend my own money to go to another airport, because I was late to my flight, so they had to re-book it. Awfull experience. A lot of stress"

Plussat: "All was great!"
Miinukset: "Not that I did not like it but it was more like a surprise to me to have not seen a single Finnish in the crew ... Again, nothing wrong, simple surprising..."

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Miinukset: "Delay"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "Staff was nice, seats were comfortable unlike other flights I have been on the past two weeks."
Miinukset: "I think the pilot made a wrong turn and made erratic movements of the plane close to the end of the flight. Not sure what happened but it was a little scary."

Plussat: "Movie selection ok."
Miinukset: "Minimal coach legreeom even for an average-height passenger."

Miinukset: "It is too hard to carry stuff on the stairs at the airports"

Plussat: "Boarding was easy"
Miinukset: "Drinks were for an additional charge"

Miinukset: "They left my baggage behind!!"

Plussat: "Hyvä ja helppo lento"

Plussat: "I got to my destination, eventually."
Miinukset: "Cutting corners and cheap. The personnel isn't helpful, they basically don't care about you, typical nordic behaviour. Flights were delayed. Upgrade to business was not worth. Hidden costs. Overall a bad experience."

Plussat: "There was like 5 movies to choose from and 2 shows, all the movies old and my screen kept on getting stuck"

Plussat: "Crew was ok. The basics. No issues."
Miinukset: "WiFi and better entertainment"

Plussat: "The crew"
Miinukset: "The delay and the seat comfort for purchasing the main cabin seats was not as expected."

Miinukset: "Only half the crew worked"

Miinukset: "Nobody gave us an explanation on why it was late"

Miinukset: "Never taken!!!"

Miinukset: "Still waiting to get to the terminal."

Plussat: "I liked the overnight trip. I got to sleep. Great crew. Not alot of passengers."
Miinukset: "Had to pay for snacks and tea."

Plussat: "The crew was fantastic. Enjoyed the Free movie options."

Plussat: "All American Airlines employees were very polite and very efficienct. My travel plans went off without a hitch."

Plussat: "Crew was nice"

Plussat: "Crew"
Miinukset: "No WiFi"

Plussat: "Crew and promptness"
Miinukset: "No entertainment for each seat. No cellphone charger."

Plussat: "Good crew"
Miinukset: "Very dark and hard to see entire trip Overhead lights too bright and aimed at odd angle"

Miinukset: "Provide food would be better"

Plussat: "Nothing"
Miinukset: "It was cancelled"

Plussat: "The landing was great!"
Miinukset: "Crew not very friendly but thats normal in AA"

Miinukset: "Crew was rude."

Miinukset: "Most disorganized boarding ever seen. cabin crew disengaged. food average."

Plussat: "good timing"
Miinukset: "snacks and beverages..."

Plussat: "Helpful crew"
Miinukset: "Would have liked to be able to power up digital devices"

Miinukset: "Same as above"

Plussat: "Safely took off, flew, landed. They gave a biscoff instead of bland pretzels"
Miinukset: "Couldn't understand pilot."

Plussat: "Nothing absolute nightmare .. no water .. are you serious"

Plussat: "Service was excellent!"
Miinukset: "Seating."

Miinukset: "Staff was not friendly at all"

Plussat: "Easy to get on and off"
Miinukset: "cramped"

Plussat: "Everything from seat size, staff, free wifi etc"

Plussat: "Movies"

Plussat: "The attendants were helpful and Kind"
Miinukset: "Prices, again."

Miinukset: "Waiting on the tarmac to move to the gate for 30 minutes. NEVER AGAIN, I AM THROUGH!!!!"

Plussat: "Entertainment and crew"
Miinukset: "Nothing"

Plussat: "See above"

Plussat: "Everyone was helpful and friendly. It was my first trip, and I would do it again."

Plussat: "Everything was amazing"

Miinukset: "Obama ground stop in Philadelphia. No one knew in advance? seating very cramped. Entry to aircraft looked dangerous. It would be easy to fall to the tarmac. Very kow railing."

Plussat: "Did not travel from Phillies to Minneapolis. Due to change in program."

Miinukset: "delay missed my connection.."

Plussat: "All if the gate staff & on board staff that I interacted with were very friendly & efficient."
Miinukset: "Very tight/small & crowded waiting area."

Plussat: "Nothing."
Miinukset: "The entertainment screen for seat did not work. A crew member indicated that he would try to fix it, but he never reappeared and nothing was done to alleviate the problem. They could not have cared less."

Plussat: "Efficient. Got to destination on time."
Miinukset: "My tv screen was not working. I asked four times to see if it could be fixed. Crew could have cared less. Crew seemed a bit rude overall."

Plussat: "On time"
Miinukset: "Nothing"

Plussat: "Engaged with customers no matter the seat preference"
Miinukset: "Boarding system not good !"

Miinukset: "Always delayed"

Plussat: "Boarding was quick and got there on time to make connection"
Miinukset: "Nothing it was fine"

Miinukset: "I wasn't allowed on"

Plussat: "The Professionalism"
Miinukset: "There is not nothing to say"

Miinukset: "Everything"

Plussat: "Fast, easy"
Miinukset: "It was all good"

Plussat: "Comfort"
Miinukset: "Boarding and ticketing process"

Miinukset: "traveling at night"