Lentojen peruuttaminen ja siirto aiheutti ylimääräistä tressiä ja lisäsi matkakustannuksia mm. Ylimääräisten hotellikulujen muodossa. Momondon käyttämä Tripmonster on nimensä mukainen hirviösysteemi, jonka tiedoittaminen ja etenkin tavoitettavuus on aivan luokatonta tasoa. En enää suostu ikinä ostamaan matkaa Momondon kautta jos he käyttävät Tripmonsteria.
It was great experience. .
Ei osunut kaikki kohdalleen parantamisen varaa aikatauluissa ja lennon siirroissa
Everything was so good service excellent
Clran and comfortable plane, nice crew and a complimentary breakfast was offered. Boarding and departure was late.
The flight didn’t even happen.
Plussat: "The planes took off and landed smoothly"
Miinukset: "Short connection time - way too short for this size airport. Never book a transfer in Istanbul with less than 2.5 hrs connection time. The airport adherence to covid social distancing rules was a joke. I think it was the worst experience and provoked a lot of stress. The boarding was also chaotic and business class did not board separately. The Meals on board were poor - fish or lamb (smelly) they quickly run out of pasta in business class. This whole experience was bad."
Plussat: "The food was good and the service was mostly good."
Miinukset: "Our cabin was very warm and seats were uncomfortable."
Plussat: "Flight was badly delayed and they changed the gates 3 times with no proper announcements. As a result connecting in Istanbul after 23 hours flight from LAX I missed my flight to Baku. I was made to pay EUR 651 one way at THY transfer desk for another flight which was also delayed."
Miinukset: "For THY being more professional, taking responsibility for their mistakes and not punishing their customers for THY carelessness. As I understand this situations happen all the time."
Plussat: "Departing on time"
Plussat: "Customer service on point. Great food, comfortable seats. Availability of 2 check in bags is helpful for those who traveling for a longer time."
Plussat: "Excellent entertainment choices Good, not excellent, food Comfortable seats"
Miinukset: "I think cleanliness is an issue both in the cabin and the lavatories"
Plussat: "Athens to Istanbul is a short one hour flight, made very pleasant by the attentiveness of cabin crew"
Plussat: "Food was good and the crew members were very friendly."
Miinukset: "The entertainment system for the full plane was not working. WiFi was not working. I was not too concerned about the WiFi, but for people traveling with children, no TV was difficult."
Miinukset: "Turkish Airlines does not communicate with its passengers. If the flight is late (as both of ours were), you wait with no information as to when the flight leaves. The same lack of communication occurs once you on board. I joked to my wife that the cargo on a Fed-Ex flight is given more information. Arrived in Istanbul with a very tight connection. Airplane was not given a gate so we needed to take a bus to terminal. The bus dropped us just about as far from our connecting gate as possible. Since it took four buses to transport passengers, one could have been designated for US bound transfer passengers (who were all leaving from same group of gates) and taken us directly there."
Plussat: "Excellent service"
Plussat: "Sandwich was good and the seats had good padding and comfortable."
Plussat: "Everything- Most enjoyable international flight ever"
Plussat: "I liked the food."
Miinukset: "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."
Plussat: "Entertainment n meals"
Miinukset: "Not sure"
Miinukset: "Boarding was terrible, flight was late, no communication from the crew. Captain barely spoke English"
Plussat: "I've flown with Turkish airlines a few times and compared to other airlines they are amazing. Even on short distance flight (1 hour flights) the offer a sandwich and drinks. If there are delays the pilot explains what's happening instead of leaving us clueless."
Plussat: "Excellent food excellent services"
Miinukset: "Not prompt and boarding wasn’t great .."
Miinukset: "Didn't get to travel. Will never fly Turkish Airlines again."
Plussat: "Earlier the dinner was served early in the flight and light breakfast before landing in a 5 hour flight. They are miser now as just serve one late dinner after 2 hours in flight."
Miinukset: "As above"
Plussat: "I like the food and movies"
Plussat: "The entertainment and refreshments on the flight was satisfactory."
Miinukset: "The sanitation on the flight was disgusting. Trash everhwre, tray tables with stains on them from the previous passengers, stains on the seat cushions, dirty blankets that had stains on them, the bathrooms were foul smelling with fluids on the floors. I am never EVER FLYING TURKISH AIRLINES AGAIN."
Plussat: "Comfort zone"
Plussat: "The flight was quite comfortable. We lucked out with only a partially filled flight leaving extra space to sleep. Service was friendly and the food was excellent! I was fed twice on my 9hour flight and once on my 4hour flight. Great in flight entertainment."
Miinukset: "No complaints."
Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"
Plussat: "Good entertainment system, nice food"
Miinukset: "Bad crew. I was so thirsty and asked for water several times but never got them. Left the plane with a huge migraine"
Plussat: "Food and crew were excellent, price was good."
Miinukset: "Long layover was hard on me. No place to sleep while stuck all night at the airport."
Miinukset: "Not enough room between rows. Can't recline seat if table behind is open."
Miinukset: "Less variety of food and entertainment options compared with other airlines I traced to USaa but service was exceptional."
Miinukset: "Some of my electronics, clothing, and personal belongings were stolen from my luggage"
Miinukset: "Old plane"
Plussat: "Good food on board, TV is in every seat and USB plug to charge."
Miinukset: "Crew is okay. Does not really pay attention by the end of the flight. flight from Miami to Istanbul is very long - 11+ hours"
Plussat: "boarding was on time, flight was faster than expected food was excellent crew were nice. everything has gone smooth and well"
Miinukset: "leg room was not enough to sit comfortable."
Plussat: "Nothing, just the price"
Miinukset: "I had 2 flights and both were late, the plane seats is really not comfy and the plane has no entertainment"
Plussat: "Food is always great on Turkish airlines. Entertainment was also great."
Miinukset: "My flight experience was ruined because TK02 flight was significantly delayed to Istanbul and therefore 25 oassengers did not make it to their flights. The way crew handled this was terrible, they did not care at all! We ended up all waiting for 9 hour at Ataturk Airport."
Plussat: "Crew was very nice though took very long to clear after meal. I love flying with Turkish Airlines on my business trips I guess August is not the best time .."
Miinukset: "Flight was very full yet boarding was done with bus not a walk trough gate Screaming children and loud parents made the short fligh literally a nightmare. This is not in the airline control unfortunately yet impacted badly on my flight experience."
Plussat: "I was nervous to fly Turkish Airlines; however, the crew was professional and the experience was very positive. I felt safe and well cared for."
Miinukset: "Istanbul connection could have been smoother. The process was not efficient or clear. It worked; and I navigated it, but it could be improved."
Miinukset: "I did not like the kind of airplain it is not like the plain it gose to uorp or usa. Please try to imrove and bring good airplain. I flyed from dammam and bahrain and the ace of the plain for differnte time it was not good."
Miinukset: "I missing my bag 10 days and no any details"
Miinukset: "Small food/entertainment selection, jarring landing, inattentive baggage handlers."
Plussat: "Service and food was excellent"
Miinukset: "Cabin pressure was awful last 30 mins. My ears and teethical were killing me."
Miinukset: "There was nothing I didn't like on this trip. Food, hotel, crew, comfort... Everything was excellent. My favorite company."
Plussat: "Movies and meals"