Etsi halvat lennot reitille Pohjois-Carolina $[7232-Helsinkiin

Plussat: "Nothing"
Miinukset: "Worst ever airline in the world charged me for Cary on bag $430 for weight 8.7kg from Oslo Norway to adiss ababa Ethiopia I recommend no one has to fly with Turkish airline poor customer service"

Miinukset: "Better food options but that’s for all airlines!"

Plussat: "it is a nice program it's wonderful for flying out good price on for totally is excellent website"

Plussat: "Everything was great."

Plussat: "The food was finished by the time crew came to serve me and actually said sorry we have no food left for you. Due to flight delay missed connection and the Turkish airlines staff at Istanbul was extremely rude and downright unhelpful"
Miinukset: "Turkish airlines really needs to train crew in how to behave under difficult circumstances"

Plussat: "The flight schedule was on time"
Miinukset: "N/A"

Miinukset: "I was in economy. But the legroom was very poor. The next leg of my trip was also in economy, but was much more comfortable with seats further apart and more room under seats. So, you're taking a chance."

Plussat: "Yes everything was perfect"
Miinukset: "Everything including food was excellent"

Plussat: "fantastic food test"
Miinukset: "announcements in Turkish is interrupted your screen in front of every passenger and you have to listen to it even if you have no idea of what they taking about because it will block everything your are doing .. The solution is very easy as you can setup the screen to your language and the computer can choose to show you only the announcements that is in your language that make sense to you."

Miinukset: "At Tashkent Turkish air had no personnel to resolve problems. Our luggage was very damaged and after waiting for almost an hour, we had to leave the airport"

Plussat: "Food is really decent in economy. Good portions and variety."
Miinukset: "Leg room seems tight compared to other airlines."

Miinukset: "The only kosher foodi is no good must change"

Plussat: "All around quality Airline..."
Miinukset: "Redundant security checks, even at the gate area!"

Miinukset: "My flight NEVER took place and you have no idea. Shameful! I was hospitalized and I couldn’t flu to Belgrade. I am deeply dissapointed you are not willing to give me my money back. I will NEVER use your service again!"

Plussat: "In flight entertainment and snack even for a short 1 hr flight"
Miinukset: "Chaotic boarding process - seating assignments changed for lots of people last minute with no explanation"

Plussat: "The food is ok as is the entertainment on board."
Miinukset: "The crew could be nicer and more responsive"

Plussat: "The food was excellent"

Plussat: "The flight attendants are always helpful and very nice!"
Miinukset: "I have been flying Turkish Air quite a bit since 2011. I have noticed that on some shorter flights they are using newer planes with a bit more leg room, but on their longer flights (Like the one I take quite a bit from Los Angeles-Istanbul) they are using older planes that are horrific for anyone over 6' tall. I can't even sit in the seat without my legs jamming against the seat in front of me, and when the recline, I have to sit sideways. They are also very small sideways. I am a big guy, but not overweight, and barely fit in the seats. Their seats are definitely getting worse since I started and they ended their economy plus seat option, which at least gave you an option, for a couple hundred dollars more, you could have a nice seat. This is of course to make more money and jam more people on their planes without caring at all for the passengers comfort when you are flying, and it makes those long 12-14 hour flights miserable! Also, the planes are very hot when you board, which can be very uncomfortable, and they no longer give you a hot towel (As they used to) until the plane has taken off. They also do not serve a 1st beverage right away after take off (10,000'). Your first beverage is with the first meal, and then you are not served anything again until the second meal, whereas most other airlines serve drinks throughout the flight. SO you fly for 12 hours with 2 service times and no offers of drinks, snacks, etc. during the flight."

Plussat: "Awesome"

Plussat: "Same!"

Plussat: "The landing"
Miinukset: "The crew nasty stwarts"

Miinukset: "I did not like the way I was treated by supervisor st the checking desk while checking at Nairobi, I am not sure if he is an employee of the airport or of Turkish airline. he frustrated me and was not offering any assistance, I also realized that he frustrated two other people during and another staff says he is fond of doing that all the time"

Plussat: "In economy class,was the best space and service I experienced so far! I was surprised by the level of service!"

Miinukset: "small plane, noisy! did not like business class. BUt overall ok"

Plussat: "This was a normal flight. Nothing out of the norm. good food, and good entertainment selection."

Plussat: "Everything, Good service, timely and on pojnt"
Miinukset: "There was a slight delay on landing"

Plussat: "Good"
Miinukset: "Lounge at Ankara not comfortable and food need to change"

Plussat: "The only thing that I liked was that I got to spend time in Turkey which is beautiful and had friendly people outside of the airport."
Miinukset: "Customer service sucked! Especially in Amman and Turkey . No one would help you when you need it in the airports and their desks are not open long enough to get the help that you need in Amman. Also, when you ask the information desk at the airport in Amman to call someone from Turkish Airlines they tell you that they can't because they won't come. I hope that this feedback would be used to make the airlines better because Turkey is truly a beautiful place."

Plussat: "You guys are blessed and best of all of time"
Miinukset: "I didn't hate nothing it was the best"

Plussat: "The overall experience was good"
Miinukset: "The food is not so good."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "not much"
Miinukset: "hostesses not so courteous"

Plussat: "Awesome service, comfy business cabin!"
Miinukset: "Boarding in Istanbul and Tel Aviv was chaotic, no business class boarding. Checking laptop in Istanbul was inconvenient. Lounge Istanbul was awesome however way too crowded to fully take advantage of it. Also should control people and what they takfor food. The lines were long and people would literally pile their plates with massive amounts of food, take it to their seat then leave it. Fix the lockers and add more, they are a wonderful asset but I was not able to take advantage of. Consider limiting access to manage crowds."

Plussat: "Flight crew was pleasant."
Miinukset: "When I check-in for flight from Rome to Istanbul and Istanbul to Los Angeles, only the first leg of trip was confirmed correctly. For the leg from Istanbul to Los Angeles I confirmed a window seat when I checked-in online. However, when I arrived at the airport I has a middle seat and could not change it and the 15 hour flight was miserable. I also asked to be upgraded to business class and told it would be $3,500.00, which was ridiculous."

Miinukset: "No being able to rebook!"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Service.. questions answered. food"

Miinukset: "More than 90 min delay in the flight from NYC to Istanbul. Caused us to get late to the next flight. The replacement we got was after more than 6 waiting hours although earlier flights took off to the same destinatiob."

Plussat: "Nice staff"

Miinukset: "Service is horrible. Airline staff is rude. Airport staff in turkey is eually bad. Avoid this airline and country at all costs."

Plussat: "Nothing important"

Miinukset: "it was so HOT!!!!!!!"

Plussat: "The flight on time"
Miinukset: "Nothing. A short flight, not much expectation besides on time departure and arrival"

Miinukset: "What didn't you like? the servive and food was not available so i was hungrey for all 11 hours"

Plussat: "The provide very good service."

Miinukset: "The pilot aborted the landing at the last minute and flew to Another airport where we sat on the runway for an hour with no information. After an hour they said it was up to us if we wanted to stay at the airport or continue on to our original destination, with no information where our connecting flights would be. After continuing on to my origina airport, I was forced to buy a visa out of pocket and spend 6 hour waiting for information from the airline. Finally they shuttled me an hour and a half to the previous airport, being very rude the entire time and making me miss the reason I traveled to my destination in the first place."

Plussat: "I enjoyed the flight"

Plussat: "Great service!!!"
Miinukset: "Nothing!"

Plussat: "We were pleasantly surprised when we received a full box of snacks on our short flight from Zagreb to Instabul. The trip was comfortable and we enjoyed that there was a movie available overhead and they provided headphones for. Overall, it was a fine experience."
Miinukset: "Service was fine until our water bottle (which we thought was empty) leaked a bit in the overhead compartment and the female crewmember was incredibly rude and gave the most disgusted look when we claimed the bag that had a small leak of water (about a tablespoon). She also whispered something in Turkish to fellow crewmembers and they all laughed. It was embarrassing and unnecessary. We also were left in the bus on the tarmac for 10 minutes before we could board without any notification of what was going on."

Miinukset: "Late taking off. Late arriving. Tiny plane, no entertainment system, took everyone's carryon. Had to wait to get carryon back."

Plussat: "Fast boarding and off boarding"
Miinukset: "Crew wasn’t as attentive. While my first flight (I had a layover) seemed extra attention and care was put into the cleanliness and order due to Covid, second flight seemed to be a little overcrowded."

Miinukset: "Seats could have been more comfortable. No space. Food made me sick."

Miinukset: "Everything was fine... I should have packed a snack because I’m always hungry! Will travel Delta again!"

Plussat: "Flight attendant coughed in my face twice without covering her mouth while I was seated and she was passing out drinks and snacks"

Plussat: "I apreciated how well informed he captain kept us. There were several delays but she communicated freely and helped us to feel safe."

Plussat: "There was plenty of space under the seat in front of me for my personal items."
Miinukset: "There was an issue with a part on the plane so the flight was delayed so it could get fixed before takeoff. That is not a big deal, I'd rather it be safe than on time. But the way crew and staff handled it was pretty unprofessional. No one seemed to know what was going on or what to do."

Miinukset: "Best option across the pond, amazing upgrade prices"

Plussat: "Inflight entertainment was great. Movies, games, moving map. Best I’ve ever seen in main cabin for free."
Miinukset: "The seating was too cramped. It’s extremely uncomfortable. Seems tighter both on knees and elbows."

Plussat: "The crew was great and also the snacks."

Plussat: "Quick Boarding Awesome staff"

Miinukset: "We were late getting into ATL."

Miinukset: "Plane too small to have any on board entertainment"

Plussat: "Food good"

Plussat: "Great service!"
Miinukset: "N/A"

Miinukset: "Leg room"

Plussat: "It was on time"
Miinukset: "Plane too cold."

Plussat: "Quick boarding, great seats and everything went on schedule."

Plussat: "The fact that I was so relaxed."
Miinukset: "The food"

Plussat: "We were deplained twice from two different plains going to LGA. We are now booked on a third plain going to JFK. Hope we can get home. I have a surgical appointment tomorrow."
Miinukset: "We bought First Class tickets. But we were downgraded How do you think we should feel ? We have been in Charlotte since 9:30 AM It is now 6:45 PM Should we use the train to go home?"

Miinukset: "Online check in didn’t work. Called Delta 800# and rep said I needed to wait till I got to airport. Airport rep said I needed to use the KLM flight number, not the Delta number.W"

Plussat: "Nicest staff"
Miinukset: "Nothing at all"

Plussat: "El cumplimiento de vuelos"

Plussat: "The pilot and the stewardess were very polite."
Miinukset: "Standing on line,it was slow cause only 1 person was help people check in. It would been better if everyone could check in with the kiosk machines. After half an hour than another person came to help. TSA move more fast cause so many people were working."

Plussat: "The flight & landing were smooth, and we arrived a few minutes early."
Miinukset: "The entertainment system & WiFi were out. Wasn’t able to charge my phone either as the outlets weren’t functioning properly."

Plussat: "They did take care of the situation in a timely manner and switched my flight were I made it in my time line . Switched to American from Atl. to Houston"
Miinukset: "Was informed the flight delay due to equipment ,"

Plussat: "in Charlotte"
Miinukset: "delay on flight"

Plussat: "The crew was extremely nice and helpful."
Miinukset: "Small crowded aircraft with minimal overhead storage. The seat pitch was so limited my knees were against the seat in front of me. The tray table couldn’t be lowered completely. Small child behind me kicked my seat during the entire fight."

Plussat: "Crew was friendly and efficient"
Miinukset: "Very minimal legroom. Screaming children behind me kicking my seat during flight"

Plussat: "Leo was friendly and helpful, a wonderful presence on the flight."

Miinukset: "Multiple delays in Atlanta"

Plussat: "Nothing other than it was over quickly."
Miinukset: "Seat did not recline at all."

Plussat: "I love being on a smaller plane/jet! Boarding was painless and I had no problems with my two small bags. Due to a mix-up in seating, I had both seats to myself! We even got in will before the scheduled time! De-boarding took far less time than "regular" plane/jet!!!"

Plussat: "Leg room was descent"
Miinukset: "Excessive delays. Was scheduled to leave CLT at 3:21 PM, then rescheduled to depart at 423; then waited on the tarmac to take off for about 45 mins total; didn't arrive in NYC until around 718 PM; very long day with Delta Airlines."

Miinukset: "Nothing"

Plussat: "Flight was on time and even landed early. Boarding was seamless with bag tag. Seats were comfy. Crew was professional."
Miinukset: "A drink with no napkins? I know airlines need to cut costs but what if I spilled my drink or want to wipe my hands after eating pretzels Delta? You can still provide napkins."

Miinukset: "The flight was delayed for boarding, then delayed for take-off, then circled LaGuardia for an hour, diverted to JFK. They indicated weather, but JFK is 9.6 miles away... so weather really??!!"

Plussat: "The crew was personable and kept us informed regarding the trip. The Flight Attendant was very attentive and went above duty to ensure our comfort."
Miinukset: "I didn't t like the overall design of the plane - it was small."

Plussat: "Flight attendant was excellent and pilots did a great job with weather"
Miinukset: "nothing."

Plussat: "Nothing."
Miinukset: "Delayed multiple times. I have been traveling 13 hours and am still not in London."

Plussat: "Having status. Always on time. They run their schedules like European trains."

Plussat: "The customer service of the middle aged White frmale FA"
Miinukset: "The seats were small"

Miinukset: "lost mom's glasses"

Plussat: "The crew & pilot were awesome. At least they provided snacks & water while we waited and kept us informed of delays the whole time."
Miinukset: "My flight was delayed then cancelled with no option to seek a seat on an alternative airline. I had to fly standby. Fortunately, I was able to get a seat on the 3:30 flight (my original flight was scheduled for 10:45am). When I arrived at my destination I was exhausted from spending all day in the airport!"

Plussat: "There is no rating selection for not applicable under entertainment, unless your asking about watching other passengers."
Miinukset: "Leg room was awful, and flights left late for no reason."

Plussat: "great boarding crew for an early morning flight."

Plussat: "Free upgrade to Economy Plus"
Miinukset: "The flight was delayed an hour"

Miinukset: "My mother, Linda Thompson, has a progressive neuromuscular disorder, Dystonia. Along with this condition, stress can bring on non-epileptic seizures. My mother has had to endure one of these seizures due to the stress that this incident had put her through. As my mother's power of attorney, I am helping her vocalize this incident that she has experienced. The image below shows the spot where she was left, in the Atlanta airport, in her wheelchair. Delta airlines says they provide safe, accessible travel to all of their passengers. That includes providing an employee to transport physically disabled persons to and from their flights and to their shuttle. An employee accompanied my mother when she got off of her plane arriving in Atlanta from Charlotte. This employee was obligated to transport her where she needed to go. Due to her first flight being delayed, she missed her connecting flight in Atlanta, and had to stay the night until the connection could be made in the morning. They provided her with a voucher to a local hotel and a shuttle to that hotel. The employee who met her at the gate was obligated to help her get to that shuttle so she could get to her hotel in time. As many of us may know, Atlanta airport is one of the largest. You might need to take a train to get from one area to the next. It would be very difficult for my mother to walk that distance with her cane, and that is why she needed a wheelchair. The inconsiderate, selfish employee of whom needed to transport my mother to her destination was coming to the end of his shift. He attempted to hand my mother off to another employee at the desk while she was getting her voucher. Told her it was the end of his shift and he had to clock out. She told him, "You can't leave her here". Her statement, and the way she stated it, made my mother feel like she was a piece of luggage. She ignored it and let the employee take her on her way. She just wanted him to take her to her shuttle so that she could get to her hotel and rest. That did not happen. He strolled my mother along for a moment until they were out of site. They approached a gate, of which was empty, and he told her to wait here for an agent to come by. He left. She waited...and waited. No one ever came and assisted her. She was left like a piece of luggage in the middle of the Atlanta airport with no one around. My mother was treated like a bag that someone did not want to carry around anymore. This situation and the selfishness of that employee makes me think of who else could have been treated like this, or who else could be treated like this in the future. Help me spread this message so that something can be done about this issue. Delta has already been contacted, they do not care enough to do anything about it. I bet they will if this message gets heard by their potential future passengers."

Plussat: "Airport staff was nice.. Boarding was good.. Flight attendants very friendly.. Smooth trip"
Miinukset: "Plane too small.. Nothing but one beverage given all flight"

Plussat: "Staff all was good."

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "This is how my trip started that day. Missed my checkin window by 10 mins do to waiting in traffic for 45 mins, because of wreck. Got to the ticket counter at 8:35 and my flight my was set to take of at 9:30. There wear others in the same boat as me, we where all flying with American. I will Never ever fly with American again! The Lady was so rude then she said we were disgrutle when we ask to speak to a manger about trying to board even though or flight didnt leave until 9:30. Not Military Friendly at all. So I ran down to Lufthansa and talk with a guy at the ticket counter that was understanding of the sistuation, he told me what to do once a Book my trip through Kayak he checked me in and got me right to the front and on the plane for the next flight that left 2 hours after my missed flight. I book my trip and got through Tsa all before my flight with american even took off. When I boared the plane the cabin crew was very helpful and laughing and joking with the passagners their smiles brighten my day and made me feel at easy. I was stressed out about missing my flight with American Airlines and that lady at the ticket counter that when on got my flight with Lufthanse I felt like they were my friends and that I have been flying with them before. I will always use Lufthansa when fliying back home back to the states! Thank you to flight crew and men and women at the ticket counters!!"
Miinukset: "If I could change one thing it would be better food, or the drink protion size or just give out canned drinks. But over all the best flight I have taken in a long time!!"

Plussat: "New spacious plane, great crew, comfortable seats, good wine and partiffs. Anything thing is better than flying over priced crappy American Airlines and will avoid giving them a cent anytime I can. Lufthansa did a great job."
Miinukset: "I kid screamed all-the-way across pond all night. Maybe next force the parents to calm child down. Tough situation and had to really address that issue."

Plussat: "The flt attendants were very good but not exceptional. The entertainment screen was the best I have experienced. Coach was as cramped as every other airline I have flown. Seats were not very comfortable. Food was delicious."
Miinukset: "Lufthansa, (and all other carriers) need to remove a couple rows of seats in economy class and give passengers the space they deserve. Seats on international flights need to be more comfortable also."

Plussat: "Clean, quiet and the staff was attentive."
Miinukset: "The meal was average"

Plussat: "The crew was fantastic, never bothered sleeping people, and had a great trip."
Miinukset: "Nothing, best transatlantic flight I’ve had so far honestly."

Plussat: "Care was amazing plane was spacious and new lots of entertainment"
Miinukset: "Food could have been better"

Plussat: "Clean and comfortable airplane"
Miinukset: "Entertainment wasn’t working the entire flight"

Plussat: "Flight was in time with no delays. Arrived in Germany early!"
Miinukset: "The size of the seats is horrible. Can barely move. When the gentleman in front of me declined, his seat actually hit me in the face."

Plussat: "Very good customer service on flight. Love the way they treat their customers."
Miinukset: "Was surprised by the $60 fee to check in a bag. I know i bought this through kayak, but it would have been nice to have told that up front, and even further, if they had let me check 1 bag for free like everyone else."

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Service"
Miinukset: "A little bit turbulence"

Plussat: "Good service overall. Great crew."
Miinukset: "Nothing in particular."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Everything"

Plussat: "Great reminder. Perfect communication about dalays etc. I will book through Kayak again"
Miinukset: "Nothing"

Plussat: "Service"

Plussat: "We paid extra $200 round-trip so that my 6’4” tall husband and 6’2” son could have extra legroom. There was at least an extra foot of space between the end of their knees and the reclined seats in front of them. Wow. It was worth it! We had the aisle behind business class, and with only 3 middle seats vs 4, even our aisles were comfortably wide. The seat comfort has improved greatly from past flights on Lufthansa. The small pillows at each seat were comfy. We liked that the silverware was actually metal instead of plastic - nice! Loved loved loved the free good quality alcohol! Air temperature felt comfortable to us doing the entire flight – normally these flights are freezing cold."
Miinukset: "The food was so-so. Not shocking - but you asked. At least the rolls were tasty & we loved that true unsalted butter was provided!"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "The whole trip went smoothly. The price was right. There was a very bad storm in Charlotte before departure. Lufthansa made a delay, and I was very happy about that decision. They were very informative about connections, and emailed important information. Friendly, competent staff!"
Miinukset: "N/A"

Plussat: "almost hrly refreshments courteous crew calm demeanor"

Plussat: "The snack/ breakfast was not very good"
Miinukset: "Long flight"

Plussat: "Everything worked very well."

Plussat: "Friendly crew and great food. Didn't have to wait long to be boarded."

Plussat: "food was above average drinks were provided often entertainment selection was great staff was well mannered and smiling"

Plussat: "Flight crew was friendly and attentive. Airplane had good amenities. On time and smooth takeoff and landing."
Miinukset: "Nothing."

Miinukset: "4 hours delay"

Plussat: "On time"

Plussat: "Food was good. Flight attendants were good."
Miinukset: "Luggage didn’t make it to my final destination . The fact my luggage was lost might have made my reviews of other areas more harsh than actuality"

Plussat: "Nothing"
Miinukset: "Delayed and therefore missing my connecting flight. Still needed to check in on time as if flight was not delayed. Being stuck in AP for 6 hours. Carry on is ltd to 8kg. My empty carry on weights 6kg. What is next with airlines? Travel without luggage? Stop gauging your customers."

Plussat: "This was my first trip to Europe and I flew Lufthansa. They really have it together on this airline. From the two meals served to the alcohol option I didn't choose, to the entertainment options on the screens to the attendants onboard. I can't find one fault with this process. I saved hundreds of dollars through this site! I'm currently only to my original destination and will update when I've returned to American soil."
Miinukset: "I wish I had a foot rest like those in first class, but then I understand why I don't."

Plussat: "The Lufthansa flight from Charlotte to Munich and then toMumbai was excellent. Punctual, Food and the Service was good.the"
Miinukset: "The Air India did not transferred my luggage when I reached there midnight. The Air India Ticket counter opened at 2:30 AM only then they booked my luggage to Bangalore. The luggage was handled very poorly and they broke my Golf Carrier which I bought for $350 in September of 2016. The Airlines wanted to settle for $15 compensation."

Plussat: "Easy checking"
Miinukset: "Worst hospitality. Asked for water, never came to serve. Had to remind and call couple of times. Said drinks were over specially scotch."

Plussat: "Service was exceptional and prompt"

Plussat: "Left on time and arrived 35 mns early, can’t beat that ( ok we had tail winds)"

Plussat: "On my way to meet my granddaughter & took Lufthansa flight! Very satisfied with the overall. Crew very friendly, helpful & knowledgeable. Smooth flight & super landing in Munich!!!"

Plussat: "The Lufthansa crew is always wonderful as always."
Miinukset: "screaming and kicking child behind my seat, with no way to "escape". I had a severe cold and that was certainly not something I needed, I tried to get some rest, but that was impossible. The seats are getting smaller and smaller, hardly any legroom whatsoever. Also, what I had planned on bringing on the aircraft as carry on (which was my work equipment, tablet/printer etc), I had to check in as luggage because it was "overweight" meaning more than 8 kg and pay ADDITIONAL $200 (in addition to the $100 I already paid for one suitcase). I've seen many passengers with "heavy" carry on, which they were apparently allowed to bring into the cabin without any problems. I had never had to pay for any carry on, and I am seriously considering using another airline for future business travel."

Plussat: "Best international flight I have been on. Staff was very accommodating."
Miinukset: "The wifi was not working, but we still had in flight entertainment."

Plussat: "Great crew, polite and helpful. Pillow and blanket were a nice touch. Will use them again!!"
Miinukset: "The food isn't that great though it wasn't horrible. Plane was extremely warm both to me and some seated around me."

Miinukset: "Late one hour. Apparently equipment failure"

Plussat: "At least should have good brands of alcoholic drinks. Ugly mag limit the no of drinks consumed but keep better standard drinks"

Plussat: "Outstanding service in cabin service, on time, legroom in economy."
Miinukset: "Seats a little hard. Very good instead of great."

Plussat: "I love how Lufthansa has always been on time for me. That is why I fly with them when I can."

Plussat: "See above"

Miinukset: "The special meal I got was not the same as I ordered."

Plussat: "The crew was great and loved the pre boarding with my children."
Miinukset: "That had to be the most uncomfortable flight to France I have been in. There was no leg room at all."

Miinukset: "Everything was good not great"

Plussat: "I liked he cleanliness of the plane and failities, friendliness and professionalism of the flight attendence and Crew members. on time schedule and flight."
Miinukset: "The Food was terrible, I would rather have the Option to pay for something more edible"

Plussat: "Everything on time"
Miinukset: "Nothing"

Plussat: "Yes, Very good"

Plussat: "Boarding was efficient and the crew were nice."
Miinukset: "the seating is horrible. it was the tightest seating I've ever experienced."

Plussat: "Salimos a tiempo . El business es muy confortable"
Miinukset: "La comida horrible . No se limpian los baños"

Miinukset: "Bigger seats the new ones are way to narrow"

Miinukset: "Klm is the best, even on a 40min they served small breakfast."

Plussat: "Everything perfect and arrive to destination on perfect time."
Miinukset: "All positive."

Plussat: "Klm's consistantly high standards in everything they do."
Miinukset: "Nothing"

Miinukset: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Miinukset: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Plussat: "very nice crew"
Miinukset: "my bagfage was lost"

Plussat: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Miinukset: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Plussat: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Miinukset: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Plussat: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Plussat: "Flight duration"
Miinukset: "Very stingy with the drinks Cramped seats"

Plussat: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Miinukset: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Plussat: "Smooth flight."
Miinukset: "Seat a little cramped."

Plussat: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Miinukset: "Boarding could be better"

Miinukset: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Plussat: "Light snack and complementary wine"

Plussat: "Good flight, very attentive crew."

Plussat: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Miinukset: "No complaints about anything."

Miinukset: "Didn’t happen."

Plussat: "The boarding was easy and you didn't have to wait inline for that long"
Miinukset: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Miinukset: "Customer service"

Plussat: "Norhing"
Miinukset: "They have mabaged to lost my luggage"

Plussat: "The crew were hardworking, responsive, conscientious and friendly"
Miinukset: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Miinukset: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Plussat: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Miinukset: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Miinukset: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Miinukset: "Crowded seating, wake-up for breakfast service two hours before arrival"

Plussat: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Miinukset: "Nothing"

Plussat: "Helpful and smiling cabin crew."

Plussat: "Service impeccable!"
Miinukset: "They have one line of executive class after the kitchen and toilet, is very noisy."

Plussat: "Excellent experience with the cabin crew."
Miinukset: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Plussat: "The supplied pack of toothpaste/toothbrush"

Plussat: "Good multi media access and content"

Plussat: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Miinukset: "Nothing."

Plussat: "Arriving more or less on time"
Miinukset: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Plussat: "Catering is ok"
Miinukset: "Seats comfort really old school"

Miinukset: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."

Plussat: "Crew service"
Miinukset: "Flight delayed."

Plussat: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Miinukset: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Plussat: "Food and staff were great"
Miinukset: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Plussat: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."

Miinukset: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Plussat: "Service was good"
Miinukset: "Delay"

Plussat: "The crew was very nice and helpful."
Miinukset: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."

Miinukset: "Boarding process could have been smoother"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Miinukset: "Things were very scratched"

Plussat: "Everything! I never knew Finnair was such a great airline."
Miinukset: "Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better."

Plussat: "everything"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Miinukset: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."

Plussat: "Was on time! Not croweded!"

Miinukset: "2 hr delay"

Plussat: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Miinukset: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."

Plussat: "Speedy boarding process, good meal choices."
Miinukset: "Plane was a little dirty. Entertainment was also a little limited in terms of new releases."

Plussat: "Hi enjoy the trip"
Miinukset: "No complaints"

Plussat: "Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however."
Miinukset: "Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal."

Plussat: "All good. Very hospitable cabin crew, great service."
Miinukset: "Nothing."

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Miinukset: "The time. Ity was very delayed. Almost lost my last connection."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "it was just okay. nothing spectacular."
Miinukset: "my luggage was misplaced and I didnt have it for 3 days."

Plussat: "Flight and crew were nice. Entertainment was ok, but hard to use screen functions. Flight was on time."
Miinukset: "Food was terrible."

Plussat: "Good flight, on time, nice crew"

Miinukset: "They have no charging points for the phone"

Miinukset: "N/a"

Plussat: "It was comfortable and smooth."
Miinukset: "It was all good."

Miinukset: "Seats. Very uncomfortable"

Plussat: "The ease at which the check-in and boarding was done"
Miinukset: "Nothing"

Plussat: "Comfort"
Miinukset: "Choice of movies"

Plussat: "Great service, staff and punctuality"
Miinukset: "They changed the plane & seats"

Plussat: "The new Airbus A350"
Miinukset: "Onboard food and drink is quite expensive"

Plussat: "Far better quality and value than BA, it's OneWorld partner."
Miinukset: "It was all good."

Plussat: "We were kept informed about the delay"
Miinukset: "Has to wait 14 hours in Helsinki for a 25 minute connecting flight"

Plussat: "They lost my bag."
Miinukset: "They lost my bag."

Plussat: "The general entertainment/informative systems ran perfectly smooth without hiccups! Cabin crews were all pleasant to everyone onboard and I didn't feel as tiring after my 10.5 hours flying time as compared with other airlines!"
Miinukset: "The pre-booked in-flight WIFI service can hardly say it's working as the connection speed was way too slow to perform any general tasks and that's ashamed as I paid premium charges for that and didn't expect that I couldn't use the service at last"

Plussat: "All is satisified."

Plussat: "Fantastic service staff food and beverages"
Miinukset: "Just slightly hard when laying down on the seat to sleep"

Plussat: "It was very quick"
Miinukset: "Nothing"

Miinukset: "Wifi spotty"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Miinukset: "Delayed"

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Plussat: "was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport."
Miinukset: "all the info should be listed on the web as well that the cost is half more than the website"

Miinukset: "Delay"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "Vistas along Mediterranean departing Nice"
Miinukset: "Interesting conversation with fellow passenger"

Plussat: "Movie selection ok."
Miinukset: "Minimal coach legreeom even for an average-height passenger."