Facilities for short connections.
Almost the only airline that offers free coffee and bread even in short 1 hour flights
New 737 and seats too confining
Kiire oli nousuun mut kerettiin ksikki hyvin
They canceled our flights but they flew anyway.
Miinukset: "Very nice crew and great food"
Plussat: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Miinukset: "Nothing,just the seats. Cleanliness was perfect"
Plussat: "Decent price for economy comfort seat, 4A."
Miinukset: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Miinukset: "When its rain we shouldn’t walk to the air plain"
Plussat: "The crews were pretty great!"
Miinukset: "The regulating of the temperature."
Miinukset: "Boarding was crazy. Could not everyone in the gate area."
Plussat: "Staff were professional and polite."
Miinukset: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."
Plussat: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Miinukset: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Plussat: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Plussat: "Entertainment was amazing"
Miinukset: "Seats a bit hard"
Miinukset: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Miinukset: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Plussat: "The space at my feet with the chair in front was a bit akward."
Miinukset: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
Plussat: "Seating is tight. The crew was great !"
Miinukset: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Miinukset: "Need more leg room!!! Larger meals needed."
Plussat: "great crew and comfortable flight."
Miinukset: "sceens in the plane to show map and direction of travel"
Plussat: "The flight arrived a few minutes early."
Miinukset: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Plussat: "The service"
Miinukset: "The food."
Miinukset: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Plussat: "We got to Amsterdam on time"
Miinukset: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"
Miinukset: "old screens and entertainment system leg room to small"
Miinukset: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"
Plussat: "Nice flight ...was comfortable travel ...good food.Thanks"
Miinukset: "No such things"
Plussat: "Everything excellent. Comfortable seats in business."
Miinukset: "We did not get two of baggage at the destination."
Plussat: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Miinukset: "there was no lounge close to our departure gate"
Miinukset: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
Miinukset: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."
Plussat: ".Very much on time with pleasant service."
Miinukset: "Can nit find much fault fir a short run!"
Plussat: "The food was excelent"
Miinukset: "I have to pay to pay a little more confort"
Miinukset: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."
Miinukset: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."
Miinukset: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."
Plussat: "newer plane, good staff"
Miinukset: "need better and more food options, more often"
Miinukset: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
Plussat: "Eveything is well arranged"
Plussat: "Airline staff good and professional"
Miinukset: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."
Plussat: "I really like the spaciousness, the plug ins and general service"
Miinukset: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
Plussat: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Miinukset: "Nothing! It was all great!"
Booked with kayak tickets indecatered 20x25x40,10kg but Rayan air change £46. Mention booking is done through third party, Blamed Kayak for incorrect information given to customers. Tried to contact kayak and kiwi to upgrade the return journey, kiwi said cannot be done. We will have to pay for the baggage on our return trip. Very unsatisfactory.
The plane was filthy again
Sick of Ryanair allowing people to seat jump into seats they have not paid for. This was a flight where, in an Exit row, they felt that they would apply generosity and let a 20 stone fat human into the wider space for nothing. Absolutely NO CONSIDERATION for the person who HAD PAID and was elbowed and nudged into half a seat beside them. For 4 hours!!!catch on Ryanair, this human MADE A CHOICE on the basis they pull this trick every time and WIN
Bag drop was a joke. 40 minute queue from the moment the system opened at 4.20am. 2 hrs pre flight is not enough time to get a full plane of passengers through on time before the gate closes. Only 6 of the 10 stations were open and the staff looked like they really didn't want to be there. We were lucky, other people not so much as the staff were panicking to get everybody through. Flight was its usual mediocre self. Just budget cattle moving.
Fast, good loads in and out, totally worth of price.
It was all good. Will fly with them again.
Plussat: "Seat had very little cushion."
Plussat: "Priority boarding was a plus for it allowed for me to travel with carry on only"
Miinukset: "Nothing. It was perfect for the service provided"
Plussat: "Very comfortable flight all round, crew were friendly and efficient."
Miinukset: "It was a typical Ryanair flight, no complaints."
Miinukset: "Travelers need to be informed better about Ryanair's baggage restrictions."
Miinukset: "Entertainment online at least by the app"
Plussat: "Hassle free boarding."
Miinukset: "At least serve water for free."
Miinukset: "We were cooped in a very small area before boarding and it was too hot and not enough seats."
Plussat: "It was alright, nothing specific to be mentioned here."
Miinukset: "Flight was delayed 50mins. No explanation was given!"
Plussat: "Crew was professional and well organised."
Plussat: "Flights ran to time"
Miinukset: "Some passengers were taking phone calls when the safety demonstration was being done."
Plussat: "For the price, you just can't beat Ryanair. The only thing that spoilt the flight were 3 drunk passengers opposite and behind who were noisy and kept annoying other passengers, however the cabin crew handled the problem very well."
Miinukset: "Terrible time checking in on line .Finally got some help but was told if I did not check in on line it would cost me another 55euros. :0("
Plussat: "The captain and fly was nice. Just it is hapenned someone feeld seek and we was weiting for emergency. Our fly was latte 1htoour 50 minutes"
Miinukset: "Additionnal for our fly was late 1hour 50 min we need waiting for the baggage 30 min. When i made check-in i got 2 different seet in difgerent line farroway and lot of another people same me. Mother in lane 21 the son line 9 .Sorry for my English."
Plussat: "The ticket price"
Miinukset: "The lack of comfort"
Plussat: "Relatively inexpensive flight."
Miinukset: "Difficult to change anything with the reservation. 1.5 delay with no explanation, constant queuing and overall exhausting and unpleasant."
Plussat: "Easy on off process."
Miinukset: "Very small seats."
Plussat: "The cabin crew"
Miinukset: "Budapest airport"
Plussat: "Crew was great and always happy to help and answer to any questions we had. We paid for priority boarding so that made that easy."
Miinukset: "Check-in Counter Staff in Madrid (Barajas) airport really could benefit with Customer Services training or just hiring staff with better people's skills! ALso, you cannot do all in one counter. You have to do a line for check in, then to pay to check in luggage, you have to go a ANOTHER desk, do another line, and pay there, THEN, go back to the Check In desk to CHECK IN luggage. TO many unnecessary steps for a simple transaction."
Plussat: "Was quick and easy"
Plussat: "Comfortable seat"
Miinukset: "Flight delay and .no air bridge"
Plussat: "Relatively smooth flight, boarding, checking in, arrival, etc. Typical of small crafts. I chose this flight more for the time (it fit with our needs)."
Miinukset: "It was difficult to figure out the extra baggage fees, what was allowed and not allowed. I think the money I saved on the tickets overall was eated up by the extra 60$ we had to pay for our baggage."
Plussat: "Friendliness Good Pilot(s) Easy Boarding"
Plussat: "Everything was acceptable apart from their petty ploy to split couples up"
Miinukset: "Because we don't want to pay extra for seating we don't check in until 4 days before the flight. Usually this is not a problem but on this flight they split us up, one at the front & one at the rear, then they ask if we want to pay extra to sit together. This is a very petty ploy to get extra money. It doesn't work !! The passengers just swop when on the plane"
Plussat: "It was a quick flight from Athens to Santorini and it left on time."
Miinukset: "Didn't think about pre-checking bags. It was expensive. So all liquids were taken and thrown out upon security check. The bags were checked anyway. There were not many people with their carry one on the plane, most ended up being checked."
Plussat: "Good experience"
Miinukset: "Terrible delays, and the flight wasn't even cheap."
Miinukset: "The flight was late . The Stansted train to Liverpool St was the last . I have to take a taxi that cots more than your tvket ."
Plussat: "nothing ..."
Miinukset: "Queuing for 45 mins at boarding at 21.25 pm which grew to 10.05 pm! no apparent reason for this although we were all given manual luggage tags and then they were checked off again before getting into the plane- the Malaga ground staff could not answer questions as they didn't speak english well enough.. poor. onboard completely overcrowded locals and no help from crew on seating = lots of spare stoats at back.. i.e. space."
Miinukset: "Delayed a bit."
Miinukset: "Delayed flight without being told before boarding at Paris BVA"
Plussat: "Too small of seats"
Plussat: "Staff were friendly, and the flight was smooth, plane was clean."
Miinukset: "The flight was slightly delayed by the previous flight landing late. Obviously this happens, that's fine, but on landing at stanstead the bags from the hold were not released onto the baggage carousel for over an hour and a half after we landed. This is completely unacceptable and wasn't acknowledged by airport staff for over an hour, with no explanation given at any point."
Plussat: "Nothing. Utterly horrible experience."
Miinukset: "I checked in two days in advance, had to pay for the check-in and baggage fee. There was no link sent to me to print out my boarding pass When we got to Stansted, there were no working kiosks. We went to the check-in desk, where apparently many people were having the same problem we were. My wife and I were told by a very rude Ryanair employee we hadn't checked in. I showed the woman my email receipt and she refused to honor it. We are challenging the charge on our credit card. She lectured us on showing up to the airport two hours in advance. We told her we had, but had been in line for 50 minutes. My wife paid 50 pounds each to check us in, even then the security set up was... labyrinthine. And mind you, I say that knowing full well how long an airport security line can be. When we got to the point where we were supposed to hand our boarding passes over to be scanned and verified, mine wouldn't work. I waited there while the security officer called the desk we'd just come from to verify I was allowed to fly. Mind you, we were being told the gate was about to close, so time was precious. After getting through that and security, we encountered another problem. If you don't know, Stansted airport is actually a mall with an airport somewhere inside. We ran through a long, snaking corridor of shops, following signs saying "all gates." It was an absurdly long run. I don't think I've seen any other airport laid out so poorly, most have shops mixed in with gates, but not Stansted. The gates are all at the end of this silly commercial strip. But not really, you see... when we got to the end, there were no gates, but trams to another terminal. We boarded the tram, got to our terminal and ran even faster to make our flight. Luckily, Ryanair is so disgustingly disorganized that the flight was delayed. Amazingly that which caused us so much stress ended up saving us. I will never fly on this pathetic, god-forsaken airline again. It is a scam designed to filch people who are in a desperate position out of money. Also, I would advise anyone to stay away from Stansted airport. Seriously, I've flown extensively in the Americas and have encountered some pretty chaotic facilities, but Stansted was utterly soviet in its disorganization. I'd rather wait for a bus at New York City's Port Authority bus station, navigating vomiting hobos, than deal with Ryanair, or Stansted airport, ever again."
Miinukset: "Had to pay 150 euros for checking at airport, even after paying extra foe seats and luggage. Boarding area is like a cattle landing shute. Ryanair is NOT suitable for american tourists in Europe. A poor experience."
Plussat: "Good flight, friendly crew."
Miinukset: "Flight taxied from gate more than 40 minutes late. We stood in line to board for well over an hour."
Plussat: "NOTHING. I haven't had a worse airport/airline experience. I would NEVER fly this airline again. No matter the cost. HORRIBLE I felt taken advantage of and swindled. Not to mention incredibly uncomfortable."
Miinukset: "EVERYTHING. Ryanair is hands down the most horrendous airline I've encountered. What a joke. I can't believe they're in business."
Plussat: "Ryanair professionals are soo better than a few years ago"
Miinukset: "To pay for water if I feel thirsty during the flight"
Plussat: "The efficiency of boarding"
Miinukset: "Very small leg space and no entertainment at all."
Miinukset: "I was charged 30 pounds to print my tickets even though i had checked in ahead of time. I was never notified about this prior to arriving at the desk."
Plussat: "I liked the price...boarding from a hangar in the freezing cold in early morning wasn't so delightful but overall...it took off, it landed and that's all you can ask if an airline"
Miinukset: "Didn't like the hangar"