|elokuu||Sopivin aika välttää turistimassoja hintojen laskun ollessa keskimäärin 4 %.|
|helmikuu||Suosituin aika lentää hintojen nousun ollessa keskimäärin 17 %.|
Keskimääräinen hinta meno-paluulle
|710 €||(keskim. hinta edellisten 2 viikon ajalta)|
|758 €||tai alle|
Qatar Airways ja SriLankan Airlines ovat luopuneet muutos- tai peruutusmaksuista Qatar - Helsinki Helsinki-Vantaan lentoasema lennoilla. Vahvista käytännöt vielä varaussivustolta.
KAYAK on matkahakukone. Etsimme verkosta osuvimpia hintoja käyttäjillemme. Käsittelemme vuosittain yli 2 miljardia lentokyselyä, minkä ansioista voimme näyttää lentoja eri hintakategorioissa ja eri vaihtoehtoja lennoille Helsinkiin.
KAYAK-sivuston hintojen ennustusalgoritmi käyttää historiallista dataa selvittääkseen muuttuuko lennon hinta Helsinkiin todennäköisesi seuraavan 7 päivän kuluessa, jotta matkailijat saavat selville kannattaako heidän odottaa vai tehdä varaus jo.
KAYAK Mixin avulla voit yhdistää yhdensuuntaisia lippuja säästääksesi suhteessa perinteisiin meno-paluulippuihin. Voit lentää esimerkiksi Helsinkiin ja takaisin toisen yhtiön koneella.
Joskus matkapäivissä on joustoa, ja jos et ole vielä lyönyt lukkoon tarkkoja matkustuspäiviä joustavat päivät -haku näyttää kaikki vaihtoehdot Helsinkiin lennoille jopa kolme päivää ennen/jälkeen etsimiesi päivämäärien. Voit sitten valita sinulle parhaiten sopivat lennot.
Pisteytys KAYAK-asiakasarvioiden perusteella
Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."
Plussat: "Same as stated for the flight BKK-DOH"
Miinukset: "I was quite happy with the facilities and service ."
Plussat: "they were great"
Miinukset: "The food choices were not very good. However there was a good selection on the beverages and they were complementary which is also good"
Plussat: "Crew, especially Amrita."
Miinukset: "There was no separate seating area/lounge for business class at Doha , before boarding. Did not find a seat, had to stand before boarding started, all seats were taken by other passengers, no attempt was made by crew , no solution or accomodations were offered , when asked."
Plussat: "Very clean and excellent service."
Miinukset: "Doha airport transfer was a great distance and trams between gates were not well marked for handicapped or elderly."
Miinukset: "Not enough leg and elbow room."
Plussat: "Excellent service. Nothing"
Plussat: "Good service. Good food."
Plussat: "I loved the lounge"
Miinukset: "Both my flights were delayed, Jhb to Shanghai to Osaka on 22nd March and my return flight from Tokyo to Doha and Johannesburg on 1st April. My baggage was also not available when arriving in Osaka and had to wait 2 days for it."
Plussat: "on time, good planes, no problems, good food and service, bags arrived quickly, what else is there to hope for?"
Plussat: "My trip from Doha to Zurich was my first flight in a Boeing 787 Dreamliner. Most controls in the Dreamliner are sensor based. While using the toilet, it flushed few extra times triggered by the sensor. Overall excellent experience."
Plussat: "The crew. They were all very friendly."
Miinukset: "Lack of leg room."
Plussat: "Made me feel at home"
Miinukset: "The crew were very slow in serving the food. They should probably ask who are the hungry most. As we got the last row to seat we were the last to be served when I was the most hungry. And the touch display was very low sensitive, like I had to touch it 4 times to select something.!!"
Plussat: "Good behavior of staff members."
Miinukset: "They didn't let me pray for couple of minutes in the flight. Other non-muslim airlines let us pray in the back. Will not choose this airline of they don't change their policy"
Plussat: "This was a good flight."
Miinukset: "Space is always an issue."
Plussat: "Entertainment options"
Miinukset: "Leg room, confusing boarding process"
Miinukset: "Boarding by bus."
Plussat: "the best airline"
Plussat: "It was on-time, efficient."
Miinukset: "The personalized, pleasant service of the "Dreamliner" wasn't there...but then, that's not what you expect on the bus. Everyone's just going where they're going, as quickly as possible. It was fine. Getting screened at the Doha Airport was like a nightmare...a huge herd of hundreds of people sort of (but not quite, thankfully) getting pushed along, just a frantic scene, chaotic, nerve-wracking. If they spent more money on making that part of the experience more humane, for everyone, and less money on the glitz-y duty-free zone, maybe the airport would not have a sour taste in my mouth."
Plussat: "It was great"
Miinukset: "The flight was delayed due to technical issues. The passenger was kept in the plane for 3 hours and no water supply was distributed to the passengers until the crew was approached. We were asked to change plane after 3 hours and we had to go through the transit scan once more with limited time to spare. Upon reaching the new gate, all passengers were tired from the waiting and rushing. Snack box was distributed but it wasn't sufficient for everyone. There are passengers who had to wait till food was served on board which is another 2hours later. In this changed aircraft, the annoucement system went haywire. We were waiting to depart the airport but it recited the crew is ready to decent. It went on a couple of times. The situation could have been handled in a much effective manner."
Miinukset: "Flight delay and postponed my journey more than three hours without any compensation"
Plussat: "Short trip very comfortable"
Miinukset: "No complaints"
Miinukset: "Flight was very crowded. Completely overbooked. No space in seating. Food was completely terrible."
Miinukset: "The ticket was very expensive"
Miinukset: "- The crew was very slow- during food services we waited almost 1,5 hours to get our breakfast and lunch, because the stewardess was just extremly slow. Two times I even didn't get desired food. - On the plain which last for 9.45minutes they served drinks only three times. - The entertainment accessories are full of old movies and even older music and in 2/4 flights of which i have flown the headphones didn't work."
Plussat: "same as above"
Miinukset: "same as above"
Plussat: "The food was excellent. The service was great. The flight was smooth."
Plussat: "Crew was excellent and very friendly made the Christmas trip less painful"
Miinukset: "Limited choice of movies"
Plussat: "Very friendly and well-trained crew!"
Miinukset: "Limited selection of food and drinks"
Plussat: "Seat was comfortable, onboard service was good."
Miinukset: "One of three bags was missing on arrival. No agent in sight had to wait an hour to locate someone to take a report. No offer of compensation to purchase esentials. When bag was located, I was told I had to drive over an hour to pick it up myself, again with no offer to deliver it, nor of compensation for expenses involved in picking up the baggage, or compensation for a nonrefundable tour I had to cancel in order to get my bag. Whlr every airline loses a bag now and then, Qatar handled the situation very poorly. VERY disappointing service on the ground."
Plussat: "The crew was very friendly"
Miinukset: "Horrible food and no personal entertainment"
Plussat: "All Qatar airways flights were all excellent, on time and with friendly service as well as decent food."
Miinukset: "Excess baggage fees of $40/kg were absolutely unacceptable."
Plussat: "Flight sat on the tarmac for over an hour. No explanation was given."
Miinukset: "Missed my connection."
Plussat: "Service Seat size / leg room."
Miinukset: "One hour delay on the Tarmac due to an air show."
Plussat: "I can never get over how astonishingly better Doha airport (from start to finish) and lounges are than any others"
Miinukset: "Aircraft in business on a A340 is well below par these days especially when you get used to flying QR's Dreamliner in Business which is best of the best"
Plussat: "not much"
Miinukset: "I lost my neck pillow on the first flight, they werent able to locate it. They told me to contact ground staff in chennai and they would be able to check the system and let me know where it is. There was NO ONE in chennai! Too little food for vegans. Also, the butter included was not vegan. Need a better menu and chef for vegan food. Entertainment options were very few and far between."
Plussat: "Read the reviews above."
Plussat: "Food was hot and tasty"
Miinukset: "Being woke up to ask if I wanted food. entertainment system on my seat was broken"
Miinukset: "Poor movie choice. Earphones broken, UsB broken. For a new plane really disappointing."
Plussat: "Was excellent flight on of my best and enjoyable trip"
Miinukset: "No vraity of food either chicken or vegetables"
Miinukset: "Food again."
Plussat: "It was ontime"
Miinukset: "Plane dirty toilets disgusting, much to warm in cabin, very tight seats and Turkish doesn’t enforce their carryon luggage regulations do boarding takes ages"
Miinukset: "I would definitely have vegetarian food. 30% of population is vegetarian"
Miinukset: "Good service no delayed"
Miinukset: "Seat legroom"
Plussat: "Staff is the best, very accommodating."
Miinukset: "It was an old plane so not much comfort in business class"
Plussat: "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
Miinukset: "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."
Miinukset: "Crew could have been more pleasant"
Plussat: "Flight arrived on time."
Miinukset: "Boarding was unnecessarily chaotic."
Plussat: "Entertainment and food are always reliably good on Turkish."
Miinukset: "Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul."
Miinukset: "Foot rests in economy - better ventilation options airflow"
Plussat: "I didn’t like anything. The plane wasn’t on time for the connecting flight so I lost my transit."
Miinukset: "Flight coordination should be better"
Plussat: "Food and plane"
Miinukset: "IST transit"
Miinukset: "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."
Plussat: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Miinukset: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."
Plussat: "Great helpful staff, nice cabin layout with lots of space to sleep, excellent food, free internet, Live TV - what else could you ask for."
Miinukset: "There was nothing really to dislike here."
Plussat: "In flight entertainment system and food. Courteous crew."
Miinukset: "That they destroyed one of our suitcases"
Plussat: "Every thing"
Plussat: "Excellent service. Very tasty food."
Miinukset: "Too many voice announcements, interfering with the entertainments system."
Plussat: "Food and service in business class were splendid."
Miinukset: "Absolutely nothing"
Plussat: "Boarding and traveling comfort was good .As always staff were very good and attentive.Food not very good snd boring."
Plussat: "Good crew. Clean"
Miinukset: "A little late"
Miinukset: "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"
Plussat: "Food and service in business class were exceptional."
Miinukset: "Lie-flat seats hard as plank boards!"
Plussat: "I loved the customer service and the staff are ever so friendly. Always smiling and making sure we are ok. Polite and helpful."
Plussat: "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
Miinukset: "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"
Plussat: "Big plane, friendly staff, good food."
Miinukset: "Sometime, it gets a bit too cold."
Plussat: "Flew JFK to BOM -business class and back. Very impressed. Excellent service, food and punctuality."
Miinukset: "Rude reception staff at the Istanbul Turkish airlines lounge. Scowling all the time, unhelpful, condescending attitude. Should be fired. The lounge however was huge, beautiful and had excellent food."
Plussat: "Professional nice food"
Plussat: "Entertainment options good"
Miinukset: "Very poor boarding conditions. The board only said "proceed to gate". Once at the gate, there was not one single boarding announcement. People next to the representatives started to get up and everyone else followed."
Plussat: "didn’t like anything"
Miinukset: "Very uncomfortable craft with not enough space, the man sitting in front of me was lying on my knees for the whole trip even during service. I couldn’t watch TV ‘coz it was just in front of my nose."
Plussat: "Service and bag policy"
Miinukset: "The house food"
Plussat: "Plane clean, newish. Went up, took us there, landed."
Miinukset: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."
Plussat: "Rapidly becoming my airline of choice. Great service, comfortable and on time. Relatively new fleet and not cramped. Puts other national carriers (including BA) to shame"
Miinukset: "I have a trip from Manchester to Riyadh and I have a stop in Istanbul. Manchester plane was delayed one hour, no problem, but I arrived in Istanbul at the right time and the gate was open I gave them my ticket. They told me that the sestem moved your seat to the second plane but now the plane is open. ? I waited 6 hours at Ataturk airport and had a working meeting I could not attend"
Plussat: "kayak was poop for help for me."
Miinukset: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"
Plussat: "their services in the plain and they are very discipline as well"
Miinukset: "they don't do well in their transit point they should employ more people who speaks English to direct passengers in the airport. English is international language so they should train some people to direct passengers who comes there everyday"
Plussat: "The food is the only good mentioned"
Miinukset: "Turkish airways is becoming delaying flights without any justification, that makes that every flight connection That I tried to make the laat two trips were lost , nobody tell you , unfortunately the poor client oriented services do not provide other alternatives, you as a passenger must be advising them how to solve your issues. Shame that they are loosing passengers based in their total lack of support"
Plussat: "Large screens, reusable dishes + silverware"
Miinukset: "Plane was old, felt more squished and the seats did not decline. Also very note."
Plussat: "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Miinukset: "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."
Plussat: "The services was excellent."
Miinukset: "Delay around three quarter an hour."
Plussat: "The seats have ex space"
Miinukset: "Counter check in had me take some close off my bags for over weight even I’m allowed to carry two Luggage and. I had one only"
Plussat: "First Airline to harass me about the weight on my bag -- small carry on -- had to check kill me on time. The seats have no legroom -- my back is killing me. The internet could not take my money -- so I could not get'out crucial emails -- it seems like the service was more interested in collecting my email addresses and password -- instead to simply directing me to the payment method -- waste of time."
Miinukset: "Just about everything"
Miinukset: "The flight was cancelled and I still didnt receive my refund."
Plussat: "Generally roomy and comfortable... smooth travels"
Miinukset: "Second leg of trip had no werking monitors. no WiFi on any flights...."
Plussat: "Fantastic onboard entertainment. Lots of current movies and tv shows to watch. Music was available, too. Even a camera under the plane to see what you’re flying over...usually clouds. USB charging, big screens in the headrests, games, remote control with keyboard and game controller, network cable for laptops without Wi-Fi even. The had pillows and blankets on every seat when we arrived and handed out hot towels before the first meal. They also provided a kit with eye mask, toothbrush, cologne, and slippers. Far better than we expected."
Miinukset: "We were subjected to at least five security checks after our transfer in Istanbul. At the gate they checked our passports and boarding passes five times before boarding, every carry on bag was searched and every person was patted down. We even watched while one man held up his baby for a guard to pat the baby down! This was all after the security we’d received to get to our gate. So, if you left the gate to use the bathroom, you had to go through all the checks again."
Miinukset: "Not enough movie varities."
Miinukset: "Keep up the same spirit"
Plussat: "The crew was amazing. The food was good"
Miinukset: "Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv"
Plussat: "Larger airplane, good seat."
Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"
Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"
Plussat: "I will recommend to my friends and families."
Miinukset: "The food wasn’t good and it would be great if they had pasta or some vegetarian option."
Plussat: "The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!"
Miinukset: "There was no soap in the toilet..."
Plussat: "clean planes, timely service, nice flight attendants"
Miinukset: "no power outlets narrow selection of juices/water on the plane"
Plussat: "Lots of movie choices."
Miinukset: "Boarding was in a very tight space and I couldn't hear the gate agent on the intercom well."
Miinukset: "I purchased a ticket that included one checked bag but their system said I purchased a ticked which didn’t include any checked luggage and I had to pay $60 to check my bag. Very frustrating!"
Plussat: "Personal finnair were very unpleasant and offered me for 30 min flight to Tallinn wait 8.5 hours flight to Stockholm and coming next day afternoon. Everything was too bad. I had to get taxi and boat and coming in Tallinn. I lost time and money. I never going to use finnair and kayak again."
Miinukset: "Everything. Worst flight in my life"
Plussat: "New A350 seating positions The attentive and respectful staff The good food and drinks choices The on time arrivals record, no matter what delay they seem to have good efficiency built in"
Miinukset: "The boarding in Singapore- Finnair are seemingly punished by being gated at the furthest end of the walkway. The security is slow due to the two single lines of screening, even though we are all in transit or have already been through checks elsewhere"
Plussat: "Food and entertainment is good"
Miinukset: "They had hidden checked bag fees. Their website says flights from the US get a free checked bag. The checkout charged me $60 to check a bag, when I looked on my reservation it says it’s $55 and when I called customer service they said they charge $100 to check 1 bag less than 20kg for an international flight"
Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."
Miinukset: "1. Ordered special meal but it didn’t come. Maybe because I took a ticket the same day. 2. Delayed in NY and as result missed my connection in Helsinki"
Miinukset: "The time. Ity was very delayed. Almost lost my last connection."
Plussat: "The flight and the crew was very nice, and the food was very good."
Miinukset: "Some phone people were very nice, some were not."
Plussat: "The blueberry juice was good!!"
Miinukset: "Sitting by the bathrooms. There weren’t even pretzels."
Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."
Plussat: "Friendly crew. On time. Clean. Comfortable."
Miinukset: "All was fine."
Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."
Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."
Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."
Miinukset: "Crew wasn't attentive. Seats were small."
Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."
Miinukset: "not enough foam in padding, cheap seat bottoms"
Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"
Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."
Plussat: "The blueberry juice is super good!"
Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."
Plussat: "Hyvä ja helppo lento"
Plussat: "Pieni kone mutta mukava"
Miinukset: "My suitcase was lost for 1,5 days."
Plussat: "The cabin was very clean and the flight was smooth dispite heavy crosswinds on approach."
Miinukset: "The boarding was awfully slow, and the flight departed nearly half an hour late. The cabin crew offered free water and coffee, once. Even then I had to ask the flight attendant, they did not ask me. No entertainment on the flight, magazines were rather pricy so I read a book and caught up with some sleep."
Plussat: "Arriving safe."
Miinukset: "We sat in the plane for 7.5 hours before moving. Airline provided no extra food though served what was meant to be breakfast before landing in the evening. Then they had not even coffee before actually landing. The vegetarian breakfast that was served in the evening had one dry pita bread with two slices of cucumbers and tomatoes, very lousy. Finnair has had that for years. If you order lacto-ovo meal, you get a vegan breakfast, a very low quality one. Why? I paid about $1500 for the flight and would like some service, too."
Plussat: "fast boarding"
Miinukset: "rude crew- the crew was impolite to all passengers."
Plussat: "Nice crew"
Miinukset: "old plane, not clean, flight delayed not airlines fault"
Plussat: "Flying out of Chicago we had a 3 hour delay. Caused me to miss my connection. The cause was "plane availability". What? It wasn't weather related in the least. Once the flight left the ground, the trip was very pleasant. But, Finnair should have made some sort of compensation to the passengers. They did not."
Miinukset: "See above"
Plussat: "Sorry I like the price ...."
Miinukset: "There was no food the stewadress we're not so kind the did not give a over only after begging them and I do not like the flight time. I like the save try very much and this is important"
Plussat: "Friendly and competent crew, on-time performance, clean and pleasantly appointed cabin, non-stop service always beats transfers!"
Miinukset: "Cramped seating (A330) for such a long (8.5 hrs) flight. U.S. catered food was mediocre at best."
Plussat: "Yleisesti ottaen lento meni mukavasti"
Miinukset: "Lennolla voitaisiin tarjota edes vaikka pähkinöitä pelkän juoman lisäksi."
Plussat: "My stay in the air was approximately about an hour from stockholm to Helsinki. They smiled me and gave comfortable service as always . Thanks"
Miinukset: "It may be not about flying process but airport environment or service. ARN airport was a bit cold even inside of the building . The WiFi was offered only limited time , which was very shorter than I expected but overall status with cosy mood made me as if I were at home . On the other hand , the finnair check in counter had only two , one of which was business and the other was economy it took about 40mins to send my luggage and check in ."
Miinukset: "30 min between flying"
Miinukset: "very little leg room for anyone over 6 feet"
Plussat: "Shortness of flight, very pleasant cabin attendant and fellow passenger. Flight on time and smooth."
Miinukset: "Neither of my two checked in pieces of baggage did not arrive, causing major anxiety, hardship and hassle after a long trip."
Plussat: "I liked most of service except seats space with economy . it was impressive to see Scandinavians and Korean flight attendants cooperate each other . Both of them were gentle ,kind and nice !"
Miinukset: "The e ticket info didn't accord with the real ticket info such as gates so if you don't check out the bulletin board properly , you may wait in wrong gates but not that crucial. It's always about the airport problem with crowded passengers or in size not aeroplane. Everything is about time control . ICN is quite large in scale so I couldn't use duty free shop due to so many passengers and the spacious hallways even though I had 2hours . perhaps you gotta presume it as 3hours for enough time . so I had to throw out my lotion or moisturizer at ICN .pfff I wasted my money :p"
Plussat: "It was great to have some empty seats and a choice of seats."
Miinukset: "I have asked repeatedly for the airline to give out the boarding passes and check bags at least three hours before the flight. Between long lines, security checks and a limited amount of time from when we get our boarding passes, one can not enjoy Budapest Airport!"
Plussat: "The crew was incredibly helpful and accommodating when we discovered that I was not registered for a vegetarian meal. Bebe crew make sure that was taken care of and we're very very friendly in the process"
Plussat: "Terminal 5"
Miinukset: "Bathroom faucet awful. Seats in premium economy not comfortable."
Miinukset: "Seats are very tight and are short on comfort. The "occupied" toilet signs not working causing queues. On meals, forget the things that are impossible to to sustain in a fresh/tasty state, like melon, Tomatoes fried, certain types of sandwich where the bread absorbs any liquid/juice, overuse of rolls. The meals are tested under almost clinical conditions, who ever travels Economy and tastes the food in situ. Put more of the edible foood in. People prefer a single course meal as against a 3 course with dead ends on each side of the main."
Plussat: "Pilot announcements were very clear"
Miinukset: "Too many oversized cabin bags"
Miinukset: "People could have helped"
Plussat: "We took the offer of putting cabin baggage in hold. Some of those that retained theirs had "oversized" bags that should have been taken from them at the steps of the plane. As this did not happen there were a lot of problems including the problem of opening the lockers"
Miinukset: "Stricter control on cabin bags. The result was that our bags were already on the belt when we got to customs area"
Plussat: "Given that this flight, like just about every other BA9 flight for the past week, was a delayed departure, this flight delayed 3 hours, it is difficult to say that this was a good flight. The flight was full, and some business class passengers moved to economy class, with some economy passengers being removed from the flight to free up essential "rest areas" for the crew."
Miinukset: "Whilst I understand that the planes make no money sitting on the tarmac, maybe the schedule needs tweaking to permit a little more time for maintenance?"
Plussat: "British airways, does what it says on the tin."
Miinukset: "If you have any problems. Do not call customer support!!! Call centre is in SA, and the operatives are unhelpful, put the phone down and incompetent. I have reservations wheather to book with BA ever again due to my bad experience. 2 hours wasted on the phone, followed by calls the next day to finally get 2 off flights cancelled and a return flight amended in my party of 3. Not fun!!"
Plussat: "Crew were brilliant and I felt well looked-after."
Miinukset: "Bizarre flight with lunch of pasta and broccoli at breakfast time and then the whole flight was in the dark as most people were sleeping. Grotty 22-year old plane."
Miinukset: "Didn't make it to this flight due to problems described in aforementioned flight (madrid to London). Was stranded in London overnight."
Miinukset: "Wheel chair assistance at Heathrow was very very slow it took 2 hours to change gates in Terminal 5"
Plussat: "Crew was amazing"
Miinukset: "The food needs a lot of work"
Plussat: "Easy on boarding"
Miinukset: "Staff were reluctant to serve us extra drinks. Asked for 2 miniature bottles of wine as they are so small. Told that customers were only allowed one. Bought some later though although the staff weren’t keen"
Plussat: "Good onboard entertainment. Normal headphone jacks."
Miinukset: "Arm rests did not move all the way up, so difficult to sleep on this overnight flight. Reduced seat pitch compared to some other airlines."
Miinukset: "Update passengers as and when possible. Was left in the dark about many things."
Plussat: "Boarded efficiently. Took off on time. Landed ahead of schedule."
Miinukset: "Checking in process. Choice of seats very limited and I accessed the website (literally) the minute online checkin opened."
Plussat: "On time"
Miinukset: "Cleanliness Pockets in seat all in disarray with crumpled dirty pamphlets and magazines. Felt unsanitary"
Plussat: "Crew cheerful"
Miinukset: "Beyond their control. Flight delayed 50 mins"
Plussat: "Everything was as you would expect from BA"
Miinukset: "No complaints"
Plussat: "crew were perfect"
Miinukset: "nothing .it was a very full flight .crew were impeccable - calm courteous and attentive."
Plussat: "Crew were very good"
Miinukset: "Poor entertainment system"
Plussat: "Seat was comfortable"
Plussat: "In time departure and friendly staff"
Miinukset: "No complaints"
Plussat: "Good organisation and timing"
Miinukset: "Seat not too comfotable . Services could be better"
Plussat: "Boarding and on time departure."
Miinukset: "Nothing to dislike"
Plussat: "There is o option to say food not applicable hence 1 star the menu to buy looked ok but didnt use it seat was standard and fine"
Miinukset: "No in-flight entertainment available. Why are some airlines still charging for snacks?!?"
Miinukset: "They took too long to start boarding group 1 and 2, crew did an awesome job, but flyers don’t keep the cleaning and after four hours is filthy"
Plussat: "Felt like a disorganized mess! I don’t understand how this is still in business. Water was for sale on the flight, not for free. Water!! It’s a basic amenity. Exit row was exactly the same leg space as the rest of the aircraft. So why did I pay extra?"
Miinukset: "Delays! Delays! Delays!!"
Miinukset: "Never took the flight because BA would not rebook me on a later flight after delays on their side caused me to miss my original flight, even though there were seats available on the later flight. This cost me a lot of time and money, but BA made out like bandits -- selling my original seat, and then selling out the next flight (because the delay!). Nice rip-off."
Plussat: "Great seats, lots of room. The ground crew were great and helped with our baggage and the cabin crew was as good as they could be given the restrictions on their jobs."
Miinukset: "Had to pay for water or drink tepid tap water, we were not even given water or a cheap bag of pretzels, also the plane had not been cleaned forever, there was crusty food on the floor and trash. It was very strange for an international flight."
Plussat: "Actually was British Airways and not another airline. Service was great."
Plussat: "Smooth journey once we took off."
Miinukset: "Plane delayed by one and a half hours due to a bit of rain!"
Miinukset: "It was a two hour flight, we did not get the opportunity to buy a drink and food until an hour and forty minutes into the flight. This is not acceptable."
Plussat: "Flew from Gatwick - good airport"
Miinukset: "Too many children on board"
Miinukset: "stuffy staff, not helpful, horrible seating - definitely don't see things from customer point of view. Will never fly BA again"
Plussat: "The title says it all"
Plussat: "Not much."
Miinukset: "No drink, fixed seat, am senior and no assistance at all."
Plussat: "Easy trip to Helsinki."
Miinukset: "Food & drink sales by M&S was unusual. Even water at a price"
Plussat: "For the most part the crew was attentive, kind, sweet, and overall wonderful. Food was good. Great options for vegetarians. Loved the ice cream as snack:). Clean sealed blankets. Loved the movie and tv options. For the most part very happy with service, cleanliness, pilot keeping us informed of delays or anything going on with the flight. Leg space on coach was difficult for tall people and my son's tray table tilted to where he had to put blankets underneath to keep it straight and avoid further spillage."
Miinukset: "Again the crew has to be informed regarding disabilities. This time an attendant did not allow me to leave my one window closed and said it was due to security and asked to wrap a blanket around my head. Really??? Light streaming into my window was blinding, no time to adjust to the surroundings, light just came through everywhere. Headache ensued even shielding my eyes with the blanket. At least my family helped guide me out. Though head injury is not a visible condition it is still a disability which requires consideration and must not be treated lightly. I perform due diligence to address my disability without extra assistance outside of my family....I only asked for my one window to remain closed. There is still light around enough for people to see more than adequately. This incident is the reason for the 3 stars...because of one crew member...instead of the deserved 5 for everyone else."
Plussat: "Short and comfy."
Miinukset: "Really? The only refreshments had to be purchased?"
Plussat: "crew was great, seats not comfy, nothing for food"
Miinukset: "flight was delayed, seats not comfy, nothing for food"
Plussat: "Flight was delayed however the crew got us back as fast as they could and we where very happy with the service"
Plussat: "I was very well looked after by crew."
Plussat: "They upgraded me to business class"
Plussat: "Seating quality was good Crew was fine"
Miinukset: "They could be better, friendlier"
Plussat: "Food was good, especially breakfast. Flight wasn’t full at all so plenty of room to stretch out"
Plussat: "Short flight - it was fine"
Miinukset: "All fine for short flight"
Plussat: "We enjoyed the flight from Orlando to London."
Miinukset: "Trying to find the connecting flight in London and not much leg room."
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