Etsi halvat lennot reitille Helsingistä $[199-Qatariin

Miinukset: "Please review booking 33UZCS made through your app and costing $1493. I was blocked by Qatar airlines from boarding. I need help in getting the issue addressed"

Plussat: "I really loved the food and the attendants were super friendly and helpful"

Plussat: "Yes loved it"

Plussat: "The crew we're super amazing. They made the ride comfortable! The captains are really awesome!! They made ride really smooth. The movies were so great. They made the ride interesting."
Miinukset: "The food could have been better! I didn't like it at all!!"

Plussat: "Excellent Cabin services."

Plussat: "Great Crew.. clean, new flight. Everything works."

Miinukset: "None all good"

Plussat: "Yes"
Miinukset: "Ok"

Plussat: "Yes"

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Plussat: "I really like the Qatar flight from Auckland to Manchester. But beware now that the Akl leg leaves 1 hour later the transit in Doha is officially 1.15hr. But since the first leg is always getting in and you have to bus to the terminal, transit time is about 30 mins. Although they are efficient and i made it this time, i wouldn't want to do this with kids."
Miinukset: "Short transit time"

Plussat: "The service was excellent & food satisfying."
Miinukset: "The liquor variety could be better."

Plussat: "Ambiance"

Plussat: "Great service from all staff ,"
Miinukset: "Nothing"

Plussat: "Everything....The service,the food,the in-flight entertainment(so many films to chose from) the flight attendants were brilliant,the flight was smooth it went by so fast as though time didn't exist.I recommend Qatar Airways to everybody."
Miinukset: "Can't find any fault...Sorry!"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Miinukset: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Plussat: "Crew were very helpful and courteous"

Plussat: "had a whole row to myself and the food was very good"

Plussat: "comfortable seats good service"
Miinukset: "nothing"

Plussat: "Fantastic service, very friendly staff who are always happy to help"
Miinukset: "Should have internet free of charge in flight"

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Miinukset: "The online check in system was down so we all had to line up to check in."

Miinukset: "the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited."

Plussat: "Crew were extremely helpful and kind. Very responsible and polite."
Miinukset: "LCD was not touch screen and was extremely difficult to work with . I couldn't scape from an accidental menu which I was dropped in games and missed whole flight to enjoy something in LCD ."

Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Plussat: "Space, food, service, handling"
Miinukset: "That I could not and cannot retrieve my flight on the Qatar Airlines website."

Plussat: "the trip coming and going from Kuwait was very pleasant"

Miinukset: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"

Plussat: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Miinukset: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"

Plussat: "Great on board bar"

Miinukset: "Front row with a toddler meant that we couldn't lift the armrests up and get her to lay down. She had to lie on the floor, but when we hit some turbulence, we had to wake her and sit her back up with us. The second part of the leg was much better as we were on a normal row seat"

Plussat: "Everything, great airlineevrething"

Miinukset: "Two meals served. Too many chicken options, so alternates quickly ran out. Also first drinks were served 3.5 hours after boarding gate opened. No drink options at boarding gate."

Plussat: "The flight was on time. It was quiet so no boarding issues done quickly. Food was good. Good choice of flights."
Miinukset: "No Wi-Fi. Grew not a friendly. Seats are very hard after 6 hours. The dreamliner is already aged. The screens are in poor condition already."

Plussat: "Everything was good!"
Miinukset: "I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?"

Plussat: "Generally ok but not as good as other Middle East carriers"
Miinukset: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"

Plussat: "Very kind and helping crew.. professional and helpfull"
Miinukset: "I dont have anything to complain about"

Miinukset: "It was canceled while am at the airport and i rebooked"

Plussat: "Food came out 1 am melb time ,2 hours after departure ."

Plussat: "The inflight entertainment didnt work at all. Food choice was pathetic."
Miinukset: "Food and inflight entertainment"

Plussat: "Crew Boarding"
Miinukset: "Food Not so comfy"

Plussat: "Friendly crew Good choice of food and beverage"
Miinukset: "Aircraft changed without notice Trapped in cramped window seat No storage bins IFE strobing windows tabs and would not switch off Useless design of chair lead to loss and destruction of my Kindle"

Plussat: "Overall I would highly recommend it. Excellent service, good food, good on board entertainment. Flight attendants and crew in general very polite and very helpful. Despite our delay in arriving at the airport (check in was done online in advance), the flight attendants accepted us for the trip. The whole process was extremely efficient, there was no delay in take off time and the suitcases arrived all on time to our destination. I really appreciated their help: we did have a medical emergency 3 hours prior to our arrival to the airport, hence the delay.."
Miinukset: "Everything went smoothly, I had no bad experience with this flight.."

Plussat: "everything was great. huge seats, large legroom."

Miinukset: "Very cramped space on a 14 hr flight. Very slow food & drink service. Toilets were dirty No opportunity to choose seats despite checking in online the day before - we were allocated 2 adjacent seats but there were none others shown as available on the entire aircraft."

Plussat: "Very good connection, big entertainment selection."
Miinukset: "The crew and the service wasn't the best. A bit slow, and unfriendly. Not what I expected! It's been very cold."

Plussat: "Amazing service the whole way, extremely polite and helpful even though I'm not one to ask for much. Food was great and also the entertainment, definitely flying with them again."

Plussat: "Due to my religious faith I had booked special meals on Turkish Airlines. ( isegnent - Turkey to Washington DC ). Not only did the crew decline having my food reservation but they forced me to have food totally against my faith. Not sure if he airlines is biased against religions"
Miinukset: "Hon our food reservation Provide food as initially requested Unbiased attitude."

Plussat: "Dc to Turkey flight. Great ++ Turkey to Delhi. Ok —"
Miinukset: "Flight from Istanbul to Delhi was nightmare. It was like a local flight. Nothing called as comfort was there. I had to pay my own $ for alcohol and some snacks and 1 extra burger."

Plussat: "Crew amazing, seats were comfortable."

Plussat: "Great"

Plussat: "Nothing"
Miinukset: "For such a LONG flight, grateful to ask Turkish Airlines to make available bigger aircrafts."

Miinukset: "We were delayed for quite some time with no explanation."

Miinukset: "See comments above"

Plussat: "Nothing"
Miinukset: "Passengers were throwing up and the crew did not pass through the cabin to provide any sickness bags. I had to swap my first row seat to the last row as a passenger next to me had thrown up which had caused the entire seat to be dirty."

Plussat: "Airplane was clean, well-stocked with blankets and pillows, good in-flight entertainment. Staff was friendly and the flight was not crowded which made for a more comfortable experience."
Miinukset: "Limited meal options for someone with food allergies."

Plussat: "The crew on the airplane were fantastic. They arranged an aisle seat, which I requested upon checking in."
Miinukset: "I asked for an aisle seat and I was assured when I checked in that I have an aisle seat. But this was not correct. The crew on the airplane did their best to accommodate my request and they were successful. So the mistake was that of the crew in Berlin where I started my flight."

Miinukset: "Flight delayed, connection missed, many gate changes"

Plussat: "Crew was nice. I was really thirsty and I kept asking for water. He should have just given me a small bottle. Also need more than 4 Bollywood movies. This was a returning flight after 2 weeks and it had the same 4 movies which I had already seen."
Miinukset: "I had a 14 hour layover in istanbul airport. Arrived at midnight and flight wasn’t until 2 pm the next day. I just assumed that they would give me a hotel. Come to find out thats wasnt the case when I landed. Given all kinds of reasons/excuses. The guy at the transfer desk told me”you should have known that your layover was this long since you booked it”. Will have second thoughts about flying Turkish again. Left a bad taste in my mouth. Might stick with Emirates or Qatar."

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Miinukset: "The seat pocket of the seat in front of me was broken, which resulted in a metal wire poking into my legs for the entire duration of the flight. Not only was it uncomfortable and bordering on painful; but this could also potentially be dangerous in the event of an emergency!!!"

Plussat: "Dessert, food, entertainment."
Miinukset: "Seats were not too comfortable."

Plussat: "Nothing"
Miinukset: "I received my luggage one week after the flight"

Plussat: "A Lousy airline. Also for Americans: They don't issue visas to allow the passenger who lost their flight to go to a hotel. They stated that there was a diplomatic problem between Turkey and the US so they don't issues visas anymore to Americans. STAY AWAY FROM TURKISH AIRLINES!"

Miinukset: "On the registration checking in in Boston Logan Airport they did not tell me that I as an american citizen must have a visa. After arriving to Turkey they refused me to get in and sent me back to the states. I want refund all my expenses on this trip."

Miinukset: "Waiting 2.30 hr after boarding time and never got anything back from Turkish Airlines for wasting my time"

Plussat: "nothing really special"
Miinukset: "Food is very Poor Seats are cramped and uncomfortable"

Plussat: "Flight was delayed. Flight time was changed 5 times."

Plussat: "I love Turkish airlines, expecially when it's a connection flight to Istanbul. I am an American citizen living in USA and my wife and I travel to Egypt quite frequently. We have realized the big distinction in services when we travel from USA to Turkey VS Turkey to Egypt . The USA to Egypt staff was great, especially the ones at dulles airport."
Miinukset: "The only problem I had with that was the infant Bassinet, it was extremely uncomfortable for our baby"

Plussat: "Convenient take off time. Arrived earlier for better connection."
Miinukset: "Nothing"

Plussat: "I fly overseas every other year, I flew with many different airlines, the best and friendliest service is by far the Turkish airline attendants, would highly recommend"

Plussat: "They put a fabric pad on the seat to make it softer . I'm 6' and was comfortable. They have nice children's toiletry kits. Great entertainment system, tons of movies and shows."
Miinukset: "If you sit the the second cabin on the 777 they run out of buns and champagne by the time they get to you which is unacceptable for business class and they only finished the meal service 2 and a half hours into a 10:30 pm departure flight which is way too slow. They tried to lie to me that they didn't have champagne but I saw them opening 2 bottle when I went to the front lavatory. Between meal services crew is non existent."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "The courtesy you gave all the passengers"
Miinukset: "The 14-hour trip that made it hard for comfort it wasn't your fault just a distance that I had to go"

Plussat: "Great crew! So efficient and friendly. I understand why it is, but security was over the top. Cabin was a big cramped. Super food offerings!"

Plussat: "Great comfort and Turkish airlines gave us (the passengers) an amazing experience :)"

Miinukset: "Could not order my special meal in advance, because of turkish airlines website problems, and ended up fasting"

Plussat: "Turkish Airlines offered the best connections to Athens at the best price. Connections were very tight and coming and going worked because the planes were absolutely punctual."
Miinukset: "I had to check my laptop (not the airline's fault) and the procedure was more tedious than I'd like."

Plussat: "they fed us on both flights and offered drinks"
Miinukset: "my knees were pressed into the seat in front of me. Im 5/8"

Plussat: "Good food and service"
Miinukset: "Boarding very disorganized. Messy."

Plussat: "Timeliness Cleanliness Orderly boarding Courteous crew Seats relatively spaciois On board meal edible - even tasty"
Miinukset: "No device charger USB slots (charge phone/iPad/computer"

Miinukset: "Luggage was held back in Istanbul. It was broken into and never made it to NYC. They shipped to Texas at which point it had been opened and rifled through. Unprofessional."

Miinukset: "since Jan 17 TK stopped providing meals during the flight , just sandwich and drinks."

Plussat: "Nothing"
Miinukset: "Did not fly"

Plussat: "Good food, nice crew, great entertainment system, and an overall fantastic value."

Plussat: "Food and service was excellent."
Miinukset: "Get rid of the foot rest, it blocks the ability to stretch your legs during a long flight. As a result, it was a very uncomfortable flight. I do not know of any other long haul airlines that have these. I will probably not fly Turkish Airlines on any flights over 3 hours due to the cramped space caused by your footrests. Other than space, everything else was excellent."

Plussat: "Overall was a good trip"
Miinukset: "Choices of food. The food was not that great"

Plussat: "Great entertainment selection."
Miinukset: "The cabin was too warm--i was sweating for a good part of the flight. I'm a taller person and felt the seats were uncomfortable--especially when the person in front of me was reclined. It made it nearly impossible to get any sleep."

Plussat: "Nothing"
Miinukset: "Poor Business class Entertainment system didn't work Seats didn't recline Boarding was terrible Staff at Istanbul airport very bad Organisation terrible support very bad"

Plussat: "US government sends out travel advisories in timely fashion"
Miinukset: "Turkish airlines is overwhelmed with schedule changes. They behave in a manner not respecting the gravity of the situation and the need for people to get home. For example, they rescheduled our flights but did not confirm or ticket our flights. They should use all resources to get us home but won't let us fly on Star Alliance code share flights."

Plussat: "Flight was ontime"
Miinukset: "1st class seats not as comfortable as other airlines. Food was nasty."

Miinukset: "There seemed to be no check in which confused me a little. The luggage pick up was more of a zoo than usual and plenty of suffocating dust from construction while we waited."

Plussat: "I do not like anything"
Miinukset: "They serve Turkish delight half of them get half not including me When I ask he told me you are sleeping .the time they serve she was air hostess how he can told I was sleeping point to be noted. Same thing they serve pouches I do not get.i will never fly this air line SOHAIL"

Plussat: "Everyone was really nice!"

Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"

Plussat: "Great people excellent staff"

Plussat: "Top of the line service!!"

"First, you should know that the flight has been canceled and I am stranded. The fact that you do not have any information on this flight cancelation is so absurd and disturbing. Second, It is impossible to reach Etihad via phone so we have been on hold for hours."

Plussat: "I fly all over the world and this was the best flight I have had for a very long time - courteous, friendly comfortable"
Miinukset: "Nothing really"

Plussat: "Not satisfied"
Miinukset: "Need improvements"

Plussat: "Ok"
Miinukset: "Comfort"

Plussat: "Ok"
Miinukset: "Comfortable"

Miinukset: "On the counter they have to checked all baggage weight they give hard time on the boarding time to costumer"

Miinukset: "Foord service poor overall"

Miinukset: "No sweets were served in any meals. Not even a chocolate candy."

Plussat: "Used their larger A380 plane Good boarding and inflight service"

Plussat: "I liked the cleanliness, the beautiful kind staff, and most important of all, the safe flight -- oh yeah, I loved sampling your world class music selection"
Miinukset: "for a tall guy you need to raise the seats a bit; the food was better than most airplane food but overcooked rice and fish was meh ... it's hard to image how an industrially prepared food could be better, but until you figure it out I'll keep packing my lunch"

Miinukset: "Smaller leg room than other airlines"

Plussat: "Crew On time"
Miinukset: "Very slow process for checking, only one person for business class and it took forver to finish"

Plussat: "Service"
Miinukset: "Tv Options"

Miinukset: "Poor service"

Plussat: "Overall flying experience especially the landings smooth very smooth"
Miinukset: "Crew seem hurried"

Miinukset: "They did not load one of my bag in Abu Dhabi for my interconnecting flight from Toronto to Dammam"

Plussat: "Boarding was easy, crew was fantastic and nice. Flight was as comfortable as they could make it for the limited space. Food was great for airplane food. Entertainment was decent. Didn't try the wifi because I didn't need to."
Miinukset: "Would've been more inclined to use wifi if by time and not bytes."

Miinukset: "the food .there is only one choice of meal there is delay time from AUH to beirut"

Plussat: "Etihad is always my first choice in aircraft, in-flight service and ground staff. I've flown them all, and Etihad is a best-in-class..."

Plussat: "Flight was very comfortable from boarding to landing."
Miinukset: "Food was just very normal and lack variety. Should provide more options."

Plussat: "Crew friendliness"

Miinukset: "food was not up to standard. i pre ordered but they said they did not have. Also passengers do not have to freeze all the flight time. i told them 10 times to reduce the blower and increse the temp. People were getting jackets to cover them as it was very cold. NO NEED FOR SUCH LOW TEMP FO SO LONG TIME very discomforting"

Plussat: "I like service in cabines"
Miinukset: "I didn't like service in JFK counters..they didn't let me in my hand carrying bag to cabin..but some passengers had big bags then my bag..."

Miinukset: "Overall the flight was okay. What was disappointing was that our luggage didn't reach Prague at the same time. I have a meeting tomorrow and really wanted to take a bath upon arriving at the hotel. The problem is, all my clothes were in my luggage. Add to the fact that I have an early meeting tomorrow and I don't know what time my luggage will arrive."

Plussat: "The service and comfort!"

Plussat: "Best flight ever"
Miinukset: "Seats"

Plussat: "Everything was good."
Miinukset: "Flight got delayed without notice"

Plussat: "Etihad is the best airline on the planet. Certainly the best of the ME3."

Plussat: "All"
Miinukset: "Nothing"

Plussat: "The service. The crew got things done effortlessly."

Plussat: "Comfortable flight with smooth transit."

Plussat: "Super short, but crowded flight."

Plussat: "Good service"
Miinukset: "No comments"

Plussat: "Great staff, very responsive. I was upgraded - i feel that Etihad Gold members are really respected making it well worthwhile showing loyalty to the airline"

Plussat: "Beware of the etihad airport crew at Abu Dhabi. They are extremely inept. The gate agent lost my ID card needed to gain entry into a third country. Not only I had to miss my connecting fight from Abu Dhabi, was never put on another flight, but etihad also cancelled my return portion of the ticket all due to a mistake by their gate agent."
Miinukset: "Beware of their scamming ways by cancelling my return ticket due to their mistake...ripoff...avoid using etihad and any othermiddle eastern airlines, their planes are ok but their customer service is the worst in the world"

Plussat: "Service"
Miinukset: "Economy class seats hard to stretch"

Plussat: "The service was spectacular to begin with. It was consistent, frequent and ultimately satisfying. It was a very comfortable ride with enough space for a broad guy like me. What I love most is their selection of entertainment. I wasnt expecting the food to be as good as it was. I love their flight progress and flight time."
Miinukset: "Jet airways disappointed me from Abu Dhabi to Mumbai because it took a while to board then after boarding we waiting over two hours for a delay."

Miinukset: "The website does not allow updating of food preferences. I tried multiple times to update my preferences but it did not work well. Veg options are a must for flights originating from India as there are several passengers who prefer veg meals. However, this was not well attended to in the flight."

Plussat: "Despite being a totally full flight, it was comfortable, with prompt food service and good entertainment options."
Miinukset: "- The crew member in our section was great, but two of the other crew were totally over it and were blunt and rude, both to passengers and to the other crew! - Etihad entertainment only available in the air, not gate-to-gate like other carriers such as Virgin Australia. - Rear toilets ran out of paper towels and seat liners in last few hours of flight. - Gluten-free meal options were substandard."

Plussat: "on time and clean"
Miinukset: "leg room for the flight from Auh to lhr is really small for me. Also the food sucks."

Plussat: "On time / shedule ahead departure or arrival."
Miinukset: "Seating arrangement."

Miinukset: "Middle Seat"

Miinukset: "Every thing great"

Plussat: "The trip was late and the transite one left and they refused to componsate me neither by ticket nor money .. It was ahorrible trip i lost 4000 dollars for hotels and other ticket which is toooooo much"

Plussat: "Schedule"
Miinukset: "The ground crew in SFO. Not friendly. Need lessons on customer service."

Plussat: "2 of the bags arrived to chhatrapati Shivaji terminal , Mumbai with cross mark in them. And when we reached home and checked, 2 watches were missing from one of the bags"
Miinukset: "Stolen luggage"

Plussat: "I like the crew but at Abu Dhabi airport custmer service is poor I lost my scarf at airplane it was too complicated to get it and I was running out of time so I left it"
Miinukset: "I did not like the food now befor it was good it seems it is for vegetarians only it was Ramadan and they should take. care of that overall it is a good air line mostly I travel with Etihad seats are smaller"

Miinukset: "After terrible experience from first leg.. When I landed at the next leg my luggage was lost.. I had to wait a day without proper cloths .. They were unreachable most of the time no one cared"

Plussat: "I thought that the crew working the flight from Abu Dhabi to Doha, was especially efficient, There is so little time to do all the things that they have to do, They however seem to do it well, and at the same time make it look easy."
Miinukset: "I do not like having to take a bus to and fro the terminal in Abu Dhabi. Especially when the connections are short."

Miinukset: "They were out of vegetarian sandwiches and don't substitute it with anything else. They should be extra careful with vegetarian options. Meal quality can improve a bit in general."

"Excellent meal and great flat bed seat. Expensive wifi."

Plussat: "Wasn’t a crowded flight so had room to spread iut"
Miinukset: "The food choices"

Miinukset: "Very cramped business set with no place for storage. Comfort is good though"

Miinukset: "It was awful as to how uncomfortable the business class seats were. The seats were narrow and not much personal space. I would never pay to sit in business class on NA 3ver again."

Plussat: "Friendly staff"
Miinukset: "Food, chicken option was horrible"

Miinukset: "The cabin lights were left on too long for a red eye. Cramped quarters - but that is true of every airline now. We did receive a blanket and pilllow, which was nice. Did not have dinner so can’t comment. Croissant with cream cheese prior to landing was OK Nice smooth flight.Nice pleasant crew"

Plussat: "Yes.. crew was awesome.. Wish they did not charge us for drinks the second time around"
Miinukset: "Free drinks throughout the entire flight"

Miinukset: "Wifi was down all the way."

Plussat: "Crew was very attentive"
Miinukset: "We got the extended leg room seat we asked for, but next time I will be a bit more particular about its position. The problem was we were right behind the Business/Economy partition, which a) limited our stowage and b) it was a passageway for passengers getting from on aisle to the other."

Miinukset: "Unnecessary delay"

Plussat: "Bas crew service since economy. All the time i see bottle of water and when i ask for one the answr js always no bottle will bring a cup and disapear. Crew just allowed people. To stand and have a chit chat outloud next to people trying to sleep. It happened 3 times."
Miinukset: "Bathroom are so dirty. Windows are dirty. Food tray is dirty. I wonder if a deep cleaning is done everytime the trip is over. Plz upgrade ur planes as well."

Plussat: "On time arrival"
Miinukset: "When the refreshment cart passed down the aisle, the attendants neither articulated clearly what was available, nor did they even slow down as they hurried down the aisle to allow passengers to request items."

Plussat: "Great service Yummy meals Free movies to watch Comfortable seats with use of pillow and blanket"

Plussat: "On time and comfortable flight."
Miinukset: "No free snacks."

Plussat: "The flight crew were excellent"
Miinukset: "The seat didn’t recline. So when the passenger in front of me pushed her chair down, i had little to no space to put my food Boarding was not properly managed. The gate agebts did npt ask to check travel documents before boarding therefore delaying the flow of boarding traffic"

Miinukset: "Just believe overall they could do better"

Miinukset: "Late departure caused down stream issues."

Plussat: "We made it safely. The Pilot was excellent in making sure the plane was safe and keeping us informed."
Miinukset: "We were a little late."

Miinukset: "My flight never happened due to the cancellation."

Plussat: "Quick flight"
Miinukset: "Boarding ticketing had rude personnel"

Plussat: "Boarding was quick and smooth."
Miinukset: "No complimentary drinks. And a stewardess had no idea which countries’ passengers needed to fill out a travel card for UK. I wasted all that time only to find out I did not have to."

Plussat: "It got me to where needed to get to. First flight in 12 months that wasn’t delayed."
Miinukset: "Poor value for money. The food & drink selection (that you have to pay for) is abysmal. UK Border is a joke, 20+ passport desks but only 2 are ever occupied, ePassport gate DOESNT work (won’t eork if you have kids). Zero f**ks given. #BrexitBritain #BrokenBritain"

Plussat: "Crew were & very nice & polite!"
Miinukset: "Plane temperature was way too hot!!! Even the person next to me was complaining. Was very uncomfortable to try to sleep. The eggs we were served were horrible & overcooked."

Plussat: "The crew was pleasant and the hot dinner and light breakfast were good."
Miinukset: "The seats were very cramped in economy. There was very little room to move in our seats, and the knees of the fellow behind me were against the back of my seat."

Plussat: "I liked your entertainment , movies, series lots to choose from."
Miinukset: "Your crew was horrible, I had assistance but they seemed bothered in helping me to help me get to my seat... I pity those who might assistance with that crew on future flights... Hopefully they will get the nicer crew from NY to London they were amazing."

Plussat: "Simple flight left later than expect but arrived earlier than scheduled. Leg room was plenty and not like other airline where you feel packed like sardines."
Miinukset: "Nothing so far just a shame my luggage was damaged."

Miinukset: "Boarding was not well organized"

Plussat: "Being kept informed all the way from Gatwick to JFK Being able to depart and arrive on time Having very pleasant and attentive crew."
Miinukset: "Liked everything."

Miinukset: "Nothing"

Plussat: "Not much - the entertainment choices were good and the flight was safe and smooth. Plus my bag turned up from Helsinki, Heathrow, Singapore, sydney"
Miinukset: "The biz class seats on BA are just horrible. The biz class service - BA aren’t even trying to match other airlines. A stingy snenities kit and a blanket doesn’t come close to qantas or emerites. The food is an embarrassment - microwave dinners over heated is a a generous description. Crew do as little as possible (they don’t want to be they’ve either)"

Plussat: "flight on time"
Miinukset: "hard to check in to BA in Helsinki. signage could be better as this was a code share."

Plussat: "This was a BA codeshare but operated by Qatar Airways on its A380. Qatar Airways are a true 5* airline and every detail is gone through with precision. A fantastic crew, great entertainment system, comfortable seats, nice food... If I could fly Qatar Airways everywhere, I would"

Miinukset: "Never made the flight"

Miinukset: "The woman who worked the British Airways desk in Helsinki and checked our bags is not suited for a customer service position. The screens on the British Airways long haul planes are tiny and difficult to operate. A 2,5 h flight where you can't even get water complimentary is appalling. Honestly all of your competitors offer a snack and beverages complimentary even if the flight is only 45 min. The boarding for London to Dallas flight was very confusing and could have been made easier with grouping the boarding instead of tons of people piling up to rush in at once."

Plussat: "boarding was good,flights were on time."
Miinukset: "if flight is packed, they need extra staff? were impatient on services,may not their fault? airline may figure out?"

Plussat: "The crew was pleasant & food was fine."
Miinukset: "The flight was late, which made us miss our next flight."

Miinukset: "Seats are not that comfortable and food is terrible."

Miinukset: "Having to pay for a cup of tea!"

Plussat: "Best airline !!"
Miinukset: "Always timely and flight crew is personable and helpful."

Miinukset: "One hour delay due to equipment failure. they loaded us and closed the door to hit hit the "on time" mark but then made us sit on the plane for the fix. There is no way the failure was discovered after loading. Usually the seats are ok, this one was the sardine plane, very tight. We were on the bulkhead seat (more room) but the entertainment screens were all yucky."

Plussat: "Easy boarding process. Plenty of room in the overhead storage for carry-ons."
Miinukset: "Seats were cramped. Only food available was for sale."

Miinukset: "Went to the wrong place and then had to have wheelchair service to get me to the gate on time! Which he did for which I am most grateful! Am not familiar with European customs for travel!"

Plussat: "The pilot was gentle landing the pane"
Miinukset: "No complimentary anything, not even water"

Miinukset: "Lost my bag"

Plussat: "Nice staff, easy boarding for this flight from Paris to London."
Miinukset: "I have never had such little legroom as I did on this flight. It was thankfully short, so I can't complain too much."

Plussat: "British Airways was very accommodating. I enjoyed the journey."

Plussat: "Liked the healthy food and new TV entertainment system."
Miinukset: "Didn't like that the steward put the spray downwards on the floor before flying. They should spray it upwards. They removed the snacks. I would be prepared to pay an extra £10 for unlimited snacks. They need to clean the toilets every few hours as the flight is 13 hours. By the end of the flight the floor of the toilet was disgusting. The cushion was horrible."

Plussat: "Arrived early and smooth flight !!!!"
Miinukset: "Service was good a quick flight ."

Miinukset: "Could not check in online"

Plussat: "The seat belts have chewing gum all over and it was gross"

"Worst, most uncomfortable seats I have ever flown in. Iberia Express a321neo I think"

"Up-to-date entertainment such as movies."

"I was not granted access to this flight that I paid in full for due to covid restrictions set forth by Spain. I was told by the airline (American Airlines) that because this was out of my control that I would be refunded. I have spent hours calling both Iberia, American Airlines and kayak to get zero results. I have been scammed by kayak!! This company is fraud!!!!"

"Well many things could have been better. I bought business class ticket. There was no lounge at airport. At least they could have provided us vouchers for a good restaurant to rest, eat, charge our phones etc... The seats were so uncomfortable. They dont recline and i booked business especially for comfort due to back pain. There was no entertainment at all. In our time this is really poor. I liked the food. Crew was super nice."

Plussat: "The flight was on time"
Miinukset: "Counter, and check in, long lines, a lot of people, time spend, and also if the flight didn’t have food you must communicate it."

Plussat: "NA"
Miinukset: "Don’t delay flights that messed my return"

Plussat: "The facilitie to board"
Miinukset: "They no have entertainment"

Plussat: "Puntualidad"
Miinukset: "Incomodos los asientos para un vuelo trasatlántico"

Plussat: "Puntual en horas de salida y llegada"
Miinukset: "Son muy incómodos los asientos para un vuelo trasatlántico"

Plussat: "yes"

Plussat: "Nice crew seamless flight"
Miinukset: "Would be nice if the planes were air conditioned on the ground because they're very very hot and it didn't cool down much during the flight"

Plussat: "On time"
Miinukset: "Free wifi for economy class"

Plussat: "Timing, easy boarding."
Miinukset: "Nothing"

Plussat: "Arrived at destination"
Miinukset: "Left an hour and a half late due to mechanical problems. This also disrupted in flight entertainment system. Got to destination"

Miinukset: "The attention to the passengers by the flight attendants. This applies only to one attendant that was not very helpful"

Plussat: "Volar con Iberia es sencillo y particularmente buena atención."

Plussat: "Seats"
Miinukset: "Poor boarding process"

Plussat: "boarding is quick"
Miinukset: "crew push you hurry. and the space is too small."

Plussat: "The food was nice."
Miinukset: "There was no water in business class toilets. The staff are not polite."

Plussat: "MeL and wine"
Miinukset: "3+3 seating in biz class"

Plussat: "Excellent crew and comfort during flight."
Miinukset: "Confusion at time of boarding."

Plussat: "Smooth travels , good on board service , clear directions , clean"
Miinukset: "No negative complaints"

Miinukset: "Arbitrarily the British Airways agents at the gate would decide what carry-on would have to be checked as cargo. It had nothing to do with the size as they explained, just they thought the flight was too full and needed to send some carry on to cargo. We had a tight train connection to Granada and didn’t want to miss it waiting for luggage. If it would have been returned at the jetway it wouldn’t have been a problem."

Plussat: "Relatively cheap flight"
Miinukset: "Zero legroom. My legs were in aisle."

Plussat: "Nothing, the trip was terrible, the seats were awful and I had no chance to change them as I had to contact the third party. On line booking and seats reservation weren’t possible either cause I wasn’t buying the tickets directly with the company."
Miinukset: "Anything, terrible flights as they gave us terrible seats."

Miinukset: "Madrid to Tampa... Got the nursery. Lots of crying babies... must be immigrating to the US. Why don't they put all people with babies at the rear so the rest of us can nap? Not IB's fault, the customs at Miami came to a halt for an hour. 2000 people standing in line, missing connections. There was a shift change, most employees didn't show up for work. was told 'It's a special day'. Fortunately I was at the head of the line. A few of us were routed to someone who was surprised to see US citizens. As a consequence, the always slow MIA failed to transfer my luggage. Still waiting for it... Air travel is such a pain these days. I'm sure more would fly if it wasn't such a hassle."

Miinukset: "they book flight connections too close in madrid, resulting in big hassles, especially if passport control is also involved"

Plussat: "Friendly staff and decent entertainment options."
Miinukset: "Uncomfortable seats and not enough leg room."

Plussat: "NOTHING, now waiting in airport for four hours."
Miinukset: "55-minute connection across terminals - five of us missed this flight. Iberia didnt even offer a voucher for breakfast. Makes this an overnight nightmare"

Plussat: "Flight amenities were great! When I discovered my passport was missing at my connection in London, John, the rep made calls to track it down where I left it in the tub at the security check point! He then walked with me to get it and then to re-book my flight since I had missed my scheduled flight......and there was no charge for the new flight! Unheard of in this day and age."
Miinukset: "Nothing."

Plussat: "The amability of the crees"
Miinukset: "All was excellent"

Plussat: "We left on time."
Miinukset: "We had to move to a different gate on arrival and that was an additional hour waiting. Felt like a sardine, absolutely no leg room. Had to pay extra to book a seat on an international flight."

Plussat: "Easygoing friendly staff"

Plussat: "I enjoyed the food and entertainment"
Miinukset: "We were delayed so I had to run to my connecting flight. Got on, bags stayed in Madrid."

Plussat: "Flight on time"
Miinukset: "Check in was terrible, did no allow online and on the desk a lot of misinformation which sent me to different desks for check in. Personnel Needs training!!l"

Plussat: "Wide bodied aircraft"
Miinukset: "No free drinks or snacks"

Plussat: "Everything was fine but the tight seat 12D from Madrid to T Avivsee"
Miinukset: "See above"

Plussat: "Staff, entertainment, food and the plane itself were all good."
Miinukset: "Leg room not great, but better than most planes."

Miinukset: "Missed my connection because they weren't super clear about the gate and then just kept me on standby. Would have liked to have had some options, like actually booking my flight so maybe I could have explored Madrid on my 9 hour layover after missing my flight by 4 minutes. And then they kept me shuttling back and forth while doing this. I went through security 4 times."

Plussat: "Quick, comfortable flight. Lovely crew."
Miinukset: "Food and beverage only available for purchase, nothing complimentary. No entertainment."

Miinukset: "Cramped by ok"

Plussat: "Didn't happen!"

Plussat: "Everything was great."
Miinukset: "Boarding was a bit late."

Plussat: "Efficient, friendly crew"
Miinukset: "Rather boring meals Poor flight-following software"

Plussat: "Nothing about my flight was pleasant because of the inconvinience the've put us through"
Miinukset: "The people from Iberia told us to pay what we had to pay and that they'll give us our money back when we return. They payed me only for the taxi but for anything else. I lost more money than I was expecting and the people returnung the miney back to its clients were so disrespectful I really donmt want to use Iberia again."

Miinukset: "I am still waiting for my luggage."

Miinukset: "The air conditioning was not working correctly, they opened the door during boarding to allow for some relief. ??? It was just uncomfortable. Another thing which is terribly annoying is the touch screen entertainment on the back of the seat. Who in their right mind invented this? What happens when you have a inconsiderate person playing games behind you tapping your seat back like they are playing the xylophone? Ridiculous! People have lost their ability to be respectful, so please get rid of this and put the controls someplace else. This goes for all airlines. Thanks."

Miinukset: "the flight over LAX to Madrid was horrible. An old plane, both my husband and I had broken seats, no screens, and no charging capability. The flight from MAD to LAX was much better with a newer plan. I would however, not fly with Iberia again, because the out bound flight was so awaful. So average rating is okay."

Plussat: "Confirt of plane"
Miinukset: "Delayed flight when in runway, had to return to the terminal..."

Plussat: "I was moved to an aisle seat b/c there was a couple that wanted to sit together. I appreciated that food was provided, but it felt very rushed. I enjoyed the in flight entertainment as it helped the time go much faster. The crew was very nice and did their best to keep passengers comfortable."
Miinukset: "The flight itself was probably the most turbulent flight i've ever been on. In addition, boarding and de-boarding took a long time. we had to just stand and wait for both - for a much much longr time that normal. They were able to make up the time in the air, but it felt unusually long to both board and de-board."