Etsi halvat lennot välille Rooma Leonardo da Vincin kansainvälinen lentoasema - Lappi

Plussat: "The crew was amazing, friendly and on-top of it. the filght was great. I was next too a large, smelly man and that affected my flight, but that was out of the airline crew's control made the flight a bit uncomfortable."
Miinukset: "Not to be seated next to a large man and a child behind me kicking my seat. Again, items out of your control. There is one item, and that is, I forgot to request a vegan food option and it would have been nice to have one last minute even though I did not request it."

Plussat: "nothing"
Miinukset: "the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight"

Plussat: "Crew was great and welcoming"
Miinukset: "Some features on screen did not work, also seat handle wasnt possible to lower"

Plussat: "A350, smooth and quiet. Nice plane"
Miinukset: "Seats in business are a little crowded and close together. opening to get in and out of seat is minimal"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Plussat: "Nothing"
Miinukset: "Very long delay, got bumped for a flight the next day. Horrible experience"

Miinukset: "Unwashed pillow and blankets, stains on the pillow"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "Entrees were great and we appreciated receiving two meals. Like the bottle of water, blanket and pillow."
Miinukset: "Seating is tight in coach. Desserts need help. The movie selection was OK but not great."

Plussat: "The choice of entertainment is huge"
Miinukset: "The fisical conditions are terrible. Seats so narrow and rows are so close, that you practically pooched into your neighbors, those that behind don't let you to recline your seat as then your seat is in their face. It looks like American Airlines hopes to exchange your reality with virtuality, but our bodies that we are for some reason taking with us on that itinerary - suffer."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "The crew was very helpful and kind. The plane extremely comfortable"

Miinukset: "I didn't like that seats originally assigned after the flight was booked were changed right before the boarding. This is a nonsense. Why would you do that?! Without notifying prior to check-in."

Miinukset: "Boarding in EU was chaotic. They didn't board on groups. Slow check in at Munich."

Plussat: "I like the crew, the new aircraft, the airport in Helsinki, the business lounge in the airport"
Miinukset: "There was nothing that I truly disliked. I thought the food was mediocre and the business seat rather lumpy"

Plussat: "Crew were great / free wine !"
Miinukset: "Crowded and chaotic boarding"

Plussat: "Airplane was nice."
Miinukset: "I paid $90 for economy comfort for my flight and did not get an economy comfort seat. I am very disappointed with Finnair in this. They will not refund my money at the airport and now I need to go through their home office for a refund. It was bad enough not having any extra leg room on a red eye when you are over 6 feet tall but now I have to jump through hoops to get my money back."

Plussat: "We were kept informed about the delay"
Miinukset: "Has to wait 14 hours in Helsinki for a 25 minute connecting flight"

Plussat: "Service, staff, food and beverages all excellent"
Miinukset: "Seat was just a little hard when lying on my side"

Plussat: "I made it home safe."
Miinukset: "Poor boarding, delay caused us to miss connecting flight, new flight plan did not have enough time to pass though customers, bag not delivered to final destination. In office now trying to locate."

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Plussat: "All standard service, nothing extremely good or bad."

Plussat: "The flight was late. Some people had problems to find place for their luggage, which took even more time until we were ready to take off."

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "Nicest plane I've been on. Boeing for life."

Plussat: "Boarding was easy"
Miinukset: "Drinks were for an additional charge"

Plussat: "Hyvä ja helppo lento"

Plussat: "Pieni kone mutta mukava"

Miinukset: "My suitcase was lost for 1,5 days."

Plussat: "The cabin was very clean and the flight was smooth dispite heavy crosswinds on approach."
Miinukset: "The boarding was awfully slow, and the flight departed nearly half an hour late. The cabin crew offered free water and coffee, once. Even then I had to ask the flight attendant, they did not ask me. No entertainment on the flight, magazines were rather pricy so I read a book and caught up with some sleep."

Plussat: "Nice crew"
Miinukset: "old plane, not clean, flight delayed not airlines fault"

Miinukset: "Plane too old for such a long flight"

Plussat: "Yleisesti ottaen lento meni mukavasti"
Miinukset: "Lennolla voitaisiin tarjota edes vaikka pähkinöitä pelkän juoman lisäksi."

Plussat: "Liked seat size and spacing on the Airbus - better than American 777"

Miinukset: "Touch screen TV harder to switch channels/choices. You either touch hard or harder on screen (mostly few times)."

Miinukset: "Plane had to be switched, but the process was disorganized and frustrating. Had to miss my connection as a result"

Plussat: "There was a flight attendant who was perfect for his career-absolutely the best ever on the Rome to Philadelphia flight-a tall, African American gentleman. So accommodating and friendly!"

Plussat: "The flight was great...the staff are wonderful people...they are so sweet and kind...they work so hard...the service was great...I love their personalities..The Movie selection was awesome...Because of my broken leg, they were there to help me right away...amazing crew...will be flying with them again in October....looking forward to flying with British Airways again... Thank you for the care... Yours Truly, Sylvia Smith..."
Miinukset: "I have no complaints at all...."

Plussat: "Punctual and very good service from friendly crew"
Miinukset: "They don't give you options about what kind of food you prefer like carne / pasta , there is just one menu option. Any kind of snack between the two meals in a 11 hours flight. If you get hungry you will have to buy snacks on board . No legroom"

Plussat: "Good airplane, big and clean. Very punctual ."
Miinukset: "Not food just a very small drink"

Miinukset: "Crew members were almost non-existent. Saw them beginning and end of flight only and this was not even red eye flight. Food quality was very poor for premium seating. Many on board had to approach flight crew in back of cabin to get something to drink throughout he 10 hour flight."

Plussat: "Staff at Rome was great. Crew was excellent. Plane was magnificent."

Plussat: "Boeing Dreamliner was amazing. Very comfortable even in economy. Boarding very easy. We left and arrived exactly on time."
Miinukset: "You have to buy your own food and drinks. Priced on the high side. Bring your own sandwich and drinks."

Plussat: "Crew was good, Seating needs to be updated"
Miinukset: "seats could recline better and padding could be better."

Miinukset: "Online check in could be available immediately. I don't want to waste long time just for check in when I don't have luggages to pay. You could save time too many people."

Plussat: "Customer service was horrible in Rome"
Miinukset: "Train people and dont give people our seats even when we paid for them"

Miinukset: "Delayed the flight so long and it was a longer process then it said"

Plussat: "Nothing was good."
Miinukset: "Plane was. Hanged. I had booked a business class seat and plane had NO PREMIUM / BUSINESS CABIN. I got an economy seat AT 70-80% if business seat cost and also was forced to pay for my bag to be checked at checkin - even tho the ticket I booked had 2 BAGS INCLUDED IN FARE. VERY UNACCEPTABLE."

Plussat: "The price was cheaper than other flights . I liked that it was a direct flight ."
Miinukset: "Better Boarding process , more comfortable seats to sleep where the foot rest goes up more . provide a pillow and some Hand cream and Kleenex in the bathrooms. The luggage allowance is not as good as most business class flights."

Plussat: "We almost died!!! Engine failure during flight"

Miinukset: "Attentive crew. Food and snacks should have been available for free."

Miinukset: "On a 9.5 hr flight, drinks and a light snack should at least be served. Some of the the crew members were rude and not very helpful. We bid hundreds of dollars for an upgrade and didn't find out until 6:30 am the day of the flight that we didn’t get it, so we had to scramble to then add baggage."

Plussat: "I think the pilots did an amazing job with getting us home safely. Both take-off and landing were perfect."
Miinukset: "The food was ABSOLUTELY HORRIBLE. Please improve the food."

Plussat: "The crew was very nice. They had a decent selection of movies for the flight. The plane was clean and looked very nice."
Miinukset: "Seats were small and uncomfortable. Meal wasn’t included. Food available as snacks was sub-par."

Plussat: "new plane, nice crew, on time"
Miinukset: "food and they should provide blankets"

Plussat: "Crew was nice. Food was quite good"
Miinukset: "Comfier seat, more clear boarding process, more entertainment options, more leg room"

Plussat: "Very comfy seats"
Miinukset: "More food choices"

Plussat: "The crew was great, and the 787 is a great plane."
Miinukset: "Main problem was waiting nearly an hour on the tarmac after landing before reaching our gate."

Miinukset: "The seats on the plane were hard, and the food was fair."

Miinukset: "It was awesome!"

Plussat: "Nothing"
Miinukset: "Would never recommend to anyone. They do not even serve orange juice to you without payment. Had to pay for headphones to watch movies. Staff was very unpleasant and unwelcoming. There is no food unless u request. Snacks are all sold out. Horrible airlines Never again will fly with this airlines"

Plussat: "Lighting and timing to allow for sleep and quiet"
Miinukset: "Crew should understand it's not a crime to ask for a drink of water - epecially when the passenger goes back to them"

Miinukset: "Tiny, tiny seats. Charged 80 euro for a bag that was only 4 kilos over the weight limit. Did not tell me how much that charge would be and there was plenty of space in the overheads for that bag. This is a BUDGET airline and will charge you for anything. Never flying again."

Plussat: "The crew was professional"
Miinukset: "On a 10 hour flight they don’t even offer free water. Fairly chintzy"

Plussat: "Seat 6D has lots of leg room"

Plussat: "Flight was good. Seats were comfy and spacious on this flight. Food wasn’t included on the flight as I didn’t upgrade my tickets but I rather pay for the food then pay more for the ticket. Overall I had a great first experience flying Norwegian."
Miinukset: "It would be nice if for long hauls they would at least offer something to drink."

Plussat: "The best part was learning that we'll never fly with them again."
Miinukset: "The flight attendants were dismissive. The food service was only offered half way into the flight for extra (not mentioned food wasn't included). They even charged for basics like water. There was no entertainment even though the tickets were supposed to include it...but at least they weren't 2 hours late on the way home causing us to miss the next flight."

Miinukset: "Probably the worst flight international - Crew was excellent but there was no real entertainment on business class. Never seen anything like it. No pillows. Etc. Never again Norwegian!"

Plussat: "Boarding was orderly. The staff were nice. This flight was not operated by Norwegian"
Miinukset: "The plane and seats were old. Old TVs. Temperature on plane was too hot food was beyond terrible"

Plussat: "Absolutely nothing..."
Miinukset: "They changed planes and our seats. I contacted customer service and chatted with a representative of Norwegian Air who told me they sent me an email about the seat changes..... while I was in the chat I checked my email and it was A BOLD FACE LIE.... they never sent an email concerning the seat changes or anything else!!! LIARS!!!! We paid extra for seats and couldn’t sit together to end our vacation. No one spoke English enough to understand any announcement including the PILOT. The food was uneatable.. The WORST FLIGHT in memory!!! DO NOT FLY Norwegian air!!!!!"

Miinukset: "2 hour delay before boarding and now adding more because in LA our gate isn’t ready. they sell everything, you only get a 1 glass of soft drink free. in an almost 13 hour flight this is insane, complimemtary water has to be a must. after purchasing watee bottle an cocke, 30 minutes went by and nobody came to give them, said snacks and drinks were just closed but the purchase did go through 30 minutes ago. gave 1 half full pkastic glass flass woth water wand warm falf full pepsi to make it up. no wifi no meal options to buy, just ‘snacks’ horrible ordeal to be in a plane for 13 hours"

Miinukset: "Flight was outsourced to some odd named company, old plane, terrible service, unable to watch anything on the screen in front. Crew was very hard to understand. Norwegian is good but if I realized I might get stuck on this knockoff airiline, I would have flown another carrier."

Plussat: "The crew was very nice and friendly and accommodating."
Miinukset: "This flight was extremely cold in the cabin. I couldn’t get warm. There was nothing to watch on the tv’s making it a very difficult long flight back home."

Plussat: "Seats"
Miinukset: "First Class cabin in need of repairs, seats broken, media is archaic, crew tries hard but their tools and services are minimal. The premium food options make coach anywhere else seem grand and there are no amenities like a pillow etc. I knew most of this when booking and I don't really drink or eat much but really this product is sub par. Still I have a seat which becomes a bed and for long haul flights that's what I want. So there is that. Also no on line checkin and never try to call the customer service.......it's very 1990's. Finally Norw Air had to sub contract out the equipment and crew on this Rome to NYC flight. I understand the sub contractors seat are better than NA's First Class seats. Stay Tuned.....this was my first R/T.......I may give it one more try and report back."

Plussat: "The fact that we didn’t crash"
Miinukset: "The plane was hot old and the crew needed to step it up. Very inefficient!"

Plussat: "Expedited service. Arrived early. Great onboard staff service."
Miinukset: "Small screens for media viewing."

Plussat: "For a 9.5 hr flight, you didn’t get meals and there wasn’t TVs to entertain yourself. When you asked the flight attendants for help, it was like you were bothering or inconveniencing them. It was a terrible experience for any kind of flight."
Miinukset: "Everything."

Plussat: "I got a window seat"
Miinukset: "The lactose meal was subpar quality Both delayed at airport and delayed upon arrival Low quality service Dated and poor quality cabin/seating/air flow/ tv / communications."

Plussat: "On time, efficient, courteous, professional and arrived early!"

Plussat: "The seat was comfortable and reclined."
Miinukset: "We were not offered water at all during the 9 hour flight. The TV did not work. The crew never came around for trash! It was on the floor and in the seat back pouches. There were only two menus for the whole plane."

Plussat: "Flight on time"
Miinukset: "Flight operated by a charter airline, very old airplane, no movies and not even water given on such a long flight"

Plussat: "I like the technology incorporated into the aircraft."
Miinukset: "I don’t like that if you are low fare, you get zero attention. Not even water for a 13 hour flight."

Plussat: "I never leave bad reviews, but the service was not great."
Miinukset: "It was a 9 and a half hour international flight and my tv did not work. There were no complimentary meals. We also got stuck on the runway when we landed for an hour. So we were on that plane for almost 12 hours"

Miinukset: "Lost baggage and no updates about any searching process"

Plussat: "Good flight. Great service"
Miinukset: "Sat not comfortable"

Plussat: "Nothing"
Miinukset: "Everything. Can not even get a drink if water unless you pay for it."

Plussat: "Price"
Miinukset: "Crew did not even offer a glass of water. Cabin crew was rude. An hour and a half delay at Newark AFTER we landed due to "not available gate" Lost luggage. Took over 25 minutes for a rep to get to Baagage Claim. Next morning and still waiting for a claim number."

Plussat: "The guy at the check in counter in Rome was very nice."
Miinukset: "My flight was just shy of 13 hours. We paid an extra $45. Each for a meal. We were only offered water twice. I would rather pay more for my ticket and have the airline include the necessary human needs such as water and luggage. Norwegian is serious bare bones and makes you pay A LOT extra for things like water."

Plussat: "the price.....new clean plane"
Miinukset: "Customer service...... no clear policy for reservation change . to return one day earlier than originally booked I spent hours to get somebody on the phone and when i got a philippino he put me on hold for the longest time (probably working on a rice field!!) and than told me to buy a new one way ticket. If it is a non changeable tkt......SPELL IT OUT TREMENDOUS PROBLEMS PASSING IMMIGRATION IN EWR. 2 1/2 HOURS IN SEVERAL CONSECUTIVE LINES !!!!!!"

Plussat: "Planes arrived on time, crew helpful, the comforts not so good. I do have to mention that the low super basic fares if you can fly on a backpack allow folks to fly international who really couldn't before. Plane excellent new Boeing 787 but with least comfort economy section seating configuration.. Best ever technology in Greyhound bus comfort. Pay for food and drinks experience via entertainment screen was good but not perfect."
Miinukset: "it felt like the Southwest airlines but 13 hour flights and you had to pay for baggage and water. Their upper end fares allow slightly wider seat, no-cost luggage, food and drinks but you cannot avoid the cattle experience of being bussed from far west LAX terminal to Bradley terminal with economy folks like me. Much better than WOW but trailing everyone else."

Plussat: "The flight from Rome to Oakland was comfortable, even in economy class. Bags and meals were free, which is a nice touch, and on-board entertainment was exceptional. The hot dinner was decent: chicken or meat ravioli."
Miinukset: "There were no choices for the lunch: a sandwich with no meat. The bathroom was out of paper towels half way throught the flight, and out of tp near the end."