Etsi halvat lennot reitille Italiasta $[4322-Lappi

Plussat: "A350, very comfortable and quiet. Good crew and pleasant flight"
Miinukset: "cabin temperature was a bit too high through the night."

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Miinukset: "Very bad food my options were pork and vegetarian. Chicken finished."

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Plussat: "Leg room, friendly crew, good choices for entertainment, nice blankets!"
Miinukset: "The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding"

Miinukset: "Flight was delayed,missed connection,lost bag"

Plussat: "Terrible check in in NY. 3 customer service reps for premium, 1 for economy class. [Flew premium economy to Helsinki and business to Warsaw] arrived late to Helsinki. Had to wait 8 hours. Food on the plane to Helsinki looked like vomit Never again. Afraid that on a way back the plane will be late again"

Miinukset: "Never made it to Chicago on original flight due to delays."

Miinukset: "video was broken"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Miinukset: "Seats were not very comfortable, although there was enough leg room"

Plussat: "Good food."
Miinukset: "Entertainment TV did not work. Flight attendants were unable to fix it. Made for a long, boring 7.5 hour flight."

Plussat: "Free movies, TV shows, ok seats (but hey, it's a plane), great meals and service, and a pillow, blanket and water for each person. I really enjoyed both flights with Finnair and would gladly pick them again!"

Miinukset: "Could take the flight, your website did not advise that my passport required a Schengen VISA just to transition to my Final destination. Then My reservation was cancelled by FINNAIR"

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "I think this airline has an attention to detail and level of service which surpasses most other airlines. Whilst remaining competitive these factors make traveling with Finnair a far more comfortable and attractive proposition for me. In addition, Helsinki airport must be one of the best around."

Plussat: "Nice crew that were helpful."
Miinukset: "Small plane, cramped seating."

Plussat: "The crew was very helpful and kind. The plane extremely comfortable"

Plussat: "Everything was well organized and on time. Good meals! Price was fabulous!"
Miinukset: "Seats in economy were small and my husband and I are not small. Usually international flights are roomier."

Miinukset: "No leg room"

Plussat: "The ease at which the check-in and boarding was done"
Miinukset: "Nothing"

Plussat: "All is satisified."

Plussat: "Despite leaving 5 hours late we arrived only 3.5 hours late so cheers to the pilot."
Miinukset: "Flight from dublin was delayed about an hour. Flight from Helsinki to Chicago was delayed almost 5 hours and all they gave us were 8 euro in vouchers which isn't even enough to eat at the airport. Communication on delays was poor and staff was not helpful."

Plussat: "The food and the crew were excellent."
Miinukset: "My family's seats were separated by several rows. The airport gate was not manned until several minutes before boarding time. We had to ride a bus to board the plane. There was an extra passport check. The plane had a very old and outdated entertainment system."

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Miinukset: "Toilets were gross."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Miinukset: "announcement in English hard to understand"

Plussat: "Hyvä ja helppo lento"

Plussat: "Pieni kone mutta mukava"

Miinukset: "My suitcase was lost for 1,5 days."

Miinukset: "Another upgrade charge, no extra leg room but a seat "near the front" (row 8). NO entertainment system. Only food service was on-board bistro, which sadly I slept through because I was exhausted from getting absolutely no sleep on their crummy transatlantic flight... There are no 'zeroes' to give, so can only give a 1 star poor rating on food, entertainment and comfort. Crew, again, tried in the face of a crummy airline."

Plussat: "Upgrade to business class was fantastic given my then physical condition. Wheelchair assistance to and from airplane smooth and courteous, food and all of service on board fantastic."

Miinukset: "Food and drinks overpriced."

Plussat: "Yleisesti ottaen lento meni mukavasti"
Miinukset: "Lennolla voitaisiin tarjota edes vaikka pähkinöitä pelkän juoman lisäksi."

Plussat: "Made up some of lost time from delayed departure"
Miinukset: "Seats cramped"

Plussat: "Food was good for airplane food."
Miinukset: "Plane only had screens for the movie in the center aisle and only every five rows or so."

Plussat: "The dinner tray was actually one of the best I ever had in a plane (except maybe for the bread). Flight was comfortable overall, I was just a little too hot, with no individual air vent."
Miinukset: "A little too hot, and no WI-FI. Other than that, great flight."

Miinukset: "One of the crew members was rude."

Plussat: "Nothing"
Miinukset: "Flight left 4 hours late due to mechanical problems with a very , very old plane. I paid extra for an exit seat that (bc the plane was so old) had cold air seeping in that even with 4 blankets on, a sweater, my jacket I was frozen the whole flight and caught a terrible cold that I have now had for a week."

Plussat: "The crew members were very helpful and kind. Seats are okay. The music selection was pretty good."
Miinukset: "If you are not planning to sleep, bring your own book, tablet and earbuds! The airplane has no individual screens for entertainment, only tiny drop-down screens."

Plussat: "Crew were friendly, helpful and efficient Entertainment was very good, especially on outgoing flight"
Miinukset: "Broken a/c on one flight, sweating buckets No leg room at all on outgoing 747 Disgusting smelly BO passenger on return flight"

Plussat: "Easy boarding, entertainment"
Miinukset: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."

Plussat: "Nice crew"
Miinukset: "Not loose my luggage:)"

Miinukset: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"

Miinukset: "Flight was delayed for 4+ hours"

Plussat: "Very friendly crew"
Miinukset: "In-flight system had some errors"

Miinukset: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"

Miinukset: "Staff Curtsy and overall gestures!!"

Plussat: "Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it."
Miinukset: "Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++"

Plussat: "n/a"
Miinukset: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Miinukset: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Miinukset: "2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing"

Miinukset: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"

Miinukset: "Flight was delayed"

Plussat: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Miinukset: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."

Plussat: "The crew was terrific."

Miinukset: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."

Miinukset: "Our request for vegetarian meals got lost after a glight was cancelled."

Plussat: "NA"
Miinukset: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Miinukset: "Crew on the ground was very rude"

Plussat: "Great newer plane, great service!"

Plussat: "The entertainment options were great."
Miinukset: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."

Miinukset: "Really hard to get boarding passes online"

Plussat: "Air. France usual"
Miinukset: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"

Plussat: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Miinukset: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."

Plussat: "Food and drinks very good"
Miinukset: "In economy class the movies unable to listen to with ear buds. Bring my own next time."

Plussat: "Amazing crews!"
Miinukset: "N/A"

Plussat: "Flight was in time"

Plussat: "crew was wonderful, great food, quick boarding"
Miinukset: "cant think of anything"

Miinukset: "Check in process running smoothly and better announcement of gate change"

Miinukset: "It was a great flight can’t think of anything"

Plussat: "Everything! It was a wonderful experience."
Miinukset: "Nothing"

Miinukset: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Miinukset: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Miinukset: "My entertainment device did not work the entire flight."

Miinukset: "They lost my luggage :("

Plussat: "Staff and services all very good definitely"
Miinukset: "Everything was brilliant"

Plussat: "The crew"
Miinukset: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Plussat: "The staff..the attentions..food."

Plussat: "Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing."
Miinukset: "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times."

Miinukset: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."

Plussat: "Good quality flight"
Miinukset: "But delayed and lost baggage"

Plussat: "The Air France service was ok. Got me to my destination on time and alive."
Miinukset: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"

Plussat: "Not much expected as it was a budget trip."
Miinukset: "Poor timing in between connections, barely made in time to my first connection being the last person to board"

Plussat: "Liked the transfer"

Miinukset: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Miinukset: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Plussat: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."

Plussat: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Miinukset: "Slight issue with headphone connection, was not the only passenger."

Plussat: ". Budget airline with no legroom or extras"
Miinukset: "See above. Nothing specific to like."

Miinukset: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."

Miinukset: "There is no space for legs. The food quality is poor. No entertainment at all"

Plussat: "Koneeseen nousu oli nopeaa ja sujuvaa. Miehistö oli ystävällisiä, hauskoja ja informatiivisia. Lento sujui mukavasti ja nopeasti. Kiitos tästä <3"

Plussat: "Board on time or at least updates why we are waiting."
Miinukset: "Communication"

Miinukset: "5 hour of delay!!!! For the second time in the same flight"

Plussat: "The crew on the plane handled the difficulties of a passenger well."
Miinukset: "The repeated delays and mix up with seats which then led to an irate passenger who made ALL of us miserable. She was moved next to my daughters and took her anger out on them by yelling and demanding things most of the flight."

Plussat: "Fast boarding"
Miinukset: "Nothing"

Miinukset: "Boarding was slow. They had us stand for thirty minutes in a hot jetway. They charged for all the food and beverages. No entertainment."

Plussat: "The crew was very nice. All smiles"
Miinukset: "We give our tickets to board and they tell us we have to put our purse backpack in our suitcase. Why? Really we are boarding. Of course it didn’t fit so we are charged 60 euros!! Per bag !! There are five of us so 300 euros. It’s no better than extortion. Then we pay and give our tickets and wait."

Plussat: "on time flight, check in and boarding are good. Handsfree option let you carry on a under seat bag"
Miinukset: "seat too tight even for person not big"

Miinukset: "Too many delays with a lot of miss information"

Plussat: "Miehistö ystävällinen."
Miinukset: "Koneeseen nousu hidasta."

Miinukset: "malpenza boarding area really stressful!"

Plussat: "Respectful pilot and cabin crew, flight was all in all very smooth and no inconvenience"

Plussat: "We Arrived over two hours early waited in the line designated for 45 minutes then told to get in a different line which was slow. Then when we got to the sweet gal at the desk she told us that we couldn’t bring a personal item on in addition to our carry on luggage. We travel a lot and have never seen that. We had to pay $250 to check our roller bags so that we could bring a purse or book bag."
Miinukset: "We will seriously think of a different air line"

Miinukset: "Even in low fare airlines you're allowed to have one piece of luggage and hand luggage with you. easyJet allows only one hand luggage, but they don't clarify that clearly in their rules. They are telling that first in the gate and then they charge for extra £50 for hand luggage. I'm going to avoid flying easyJet in the future."

Plussat: "I don't recall liking much of anything."
Miinukset: "The dispassion & lack of hospitality by the staff. The lack of process & order of queing to check in. The lack of leadership & ownership of taking care of customers. The livestock-like movement of checking in...standing & waiting on the bus to proceed toward the plane. The standing & waiting on the bus to deboard the bus to board the plane. The standing & waiting on the bus to wait for the bus to proceed to the terminal after landing. The standing & waiting on the bus to deboard the bus to proceed to baggage claim. The extra long wait to receive the luggage at baggage claim. The leadership of the company needs to either decide to fix this or find other work. Everything stated above is a reflection of leadership not taking ownership."

Plussat: "The flight was almost on time."
Miinukset: "We did not like having to pay an extra 16 euros per person for carry on. Other planes allow a carry-on and a personal item. Did not appreciate this last minute extra charge. This should all have been explained when we purchased our tickets. I probably would not fly on EasyJet again for this reason."

Plussat: "Almost nothing. I won’t be flying with them again if I can help it! Flight was on time"
Miinukset: "Baggage line was the longest I’ve ever seen. Probably 200 people waiting to drop off bags just for EasyJet."

Miinukset: "I was rudely asked to put the trolley in the devise to verify it fits the size regulations. It did fit and then because of the delay, I was forced to check the trolley into the belly of the plane rather than into the overhead as there was no room for it on board. This was an unnecessary inconvenience as everything in the trolley was necessary for the flight."

Miinukset: "Website doesn't work properly, 6 hr. wait for online chat, phone help that got things wrong, herded like cattle into ever smaller, airless waiting areas, left 30 min. late and arrived an hr. late on a 2 hr. flight."

Miinukset: "We were delayed 5 hours, we arrived at 2pm and left Milan at 10.30pm! In total we waited 8 hours."

Plussat: "So smooth nice flight and great service nice people,first time we use again"

Plussat: "I did not like, I must pay 60 euros, that is no fear! Por mi maleta de mano."
Miinukset: "Ni un solo vaso de agua nos dieron, eso es una grosería"

Miinukset: "They didn’t be organized"

Plussat: "much more leg space room then on other flights i have fly recently."

Plussat: "Nothing"
Miinukset: "Hostess who threw me out"

Miinukset: "On the flight home from Milan to Barcelona they charged me 67 Euros to check one bag even though on the flight to Milan I was allowed to bring it as a carry on and check it at the gate for free."

Plussat: "Pleasant polite crew. Modern airplane."
Miinukset: "Noosy flight with no onterferance of crew to quite passamgers. Did not allow one of us to bring carryon on board."

Plussat: "I arrived"
Miinukset: "I arrived late, uncomfortably, expensive for what is given."

Plussat: "Price. Professional approach."
Miinukset: "Bags not included into price. Needs better clarification."

Miinukset: "flight was delayed"

Plussat: "check in process pleasant flight"
Miinukset: "long que after passing boarding point and long waiting time standing with no chairs until door opened to board the plane"

Plussat: "Nothing"
Miinukset: "I got to the airport at 445 for a 605 flight. They closed the gate at 5:15. I had to buy another flight for 800 dollars. Don't ever fly with them. It's not worth the cheap price tag."

Plussat: "I like the EasyJet app and the ease of getting through security at Malpensa"
Miinukset: "I did not like that my flight was delayed two and a half hours, and EasyJet's idea of compensation was €4.50. I had meetings this morning that I had to cancel; Transportation into London is very challenging at 2:30 in the morning - we were supposed to arrive before midnight; and now one day, of my THREE day trip is pretty rough because I couldn't get into London until 04:30."

Plussat: "Nothing but getting off"
Miinukset: "I was traveling with 3 other passengers (all women) coming from America and we were the 1st to check in, in person and was told I had to stay back and catch another flight. While standing there and waiting I seen 3 to 4 people traveling alone that could have been asked to take another flight."

Plussat: "The crew"
Miinukset: "The delay, the boarding, the mess in the gate"

Miinukset: "I understand that flights get delayed, but when there is a lack of communication with the flight crew to the passengers, it is unacceptable. We were standing around ready to board a plane that was not even checked for departure. At Malpensa's EasyJet terminal, there is no type of organization or authority from the employees. The same issue with lack of communication came when it was time to leave the aircraft; we all stood up waiting to exit and the plane was being held. It was 5 minutes before someone informed us of the issue. Overall, a 1.5 hour flight ended up being a 7 hour journey because of easyJet's unorganization."

Plussat: "Very efficient, on-time, security at Gatwick is MUCH faster and more efficient than Heathrow."

Plussat: "Lots of legroom."
Miinukset: "Had to stand in line for over 1 hour to get boarding passes. Need to install kiosks. Boarding process was a disaster. Boarded Speedy Jet members and then everybody else. Boarding group number was irrelevant. Nobody was at the gate until the time the plane was scheduled to depart."

Plussat: "We called and spoke to a live person! Nice check in! No frill, cheap flight. On schedule!"
Miinukset: "A bit of a cattle call rush to board because there is not enough room for everyone's carry on."

Plussat: "Always fly wel on easyjet!"

Plussat: "boarding and timeliness was well executed"
Miinukset: "Announcement of gate was very late. deplaning took about 10 minutes delay to connect sky bridge. Not the airlines fault per say but was not an avoidable inconvenience."

Plussat: "Fast check in"
Miinukset: "Ground team attitude"

Plussat: "Delayed 7 hours"
Miinukset: "Rude flight attendants"

Plussat: "Everything but the constant delays of these flights on Sunday evening . Last Sunday had the same problem and the invoked cause was traffic are barcelona airport."
Miinukset: "Recurrent delay"

Plussat: "Some English speaking/understanding Crew available in Italy to help you through the process."
Miinukset: "It's important to pay for Hold Luggage (checked bags) prior to arriving at the airport. It isn't easy to do once you've checked-in online, so take your time in this process as it could save you an upwards of 35 euros for 2 bags. Boarding process is bizzare, if you don't pay for Express Boarding, you should get in line early! Our experience with passengers onboard was unique- no one cares about what you've stored overhead so keep an eye on your belongings if you have anything fragile. EVERYONE brings suitcases onboard it seems. Confusing announcements once in flight, sounded like a beverage service was on its way but never did. Not even water. Flight attendants walked up and down the isle looking for UNICEF donations. No entertainment except for traveler watching. Ultimately we got to our desitation and that is what mattered. Everything else was just a head scratcher."

Plussat: "The crew was wonderful, and boarding relatively easy."
Miinukset: "I waited over an hour after the flight to pick up my luggage- something that is completely unacceptable to me."

Plussat: "rate & on time"
Miinukset: "nothing to complain, you received what you paid for"

Plussat: "Flight stood on time"
Miinukset: "Bad web site, it misleaded me so I had to add 44 per each bug in the check in desk."

Plussat: "Before I boarded the plane, I thought the low price was worth it, but I changed my mind after I boarded. But I did like that the crew was courteous. The food looked tasty, but I wasn't hungry so I didn't try it."
Miinukset: "The horrible, horrible seats. If the fact that you couldn't recline the seat wasn't bad enough, the seat itself was poorly cushioned, and the ergonomics was so bad, I actually left the plane LITERALLY IN PAIN. I'd like to note I'm a young man with no back problems."