Fast, good loads in and out, totally worth of price.
there was a delay for over 3 hours due to fog this is toatly acceptable, beacause of flight safety but since the fog was not unknown why we were boarded and than had to wait on plane without option to go back to the terminal the boarding was on foot so there was cnot supposed to be a big problem to get back and than reboard
Plussat: "Seat had very little cushion."
Plussat: "Good pilot"
Miinukset: "Direct boarding."
Plussat: "absolutely nothing."
Miinukset: "Checking to make sure people carried on only 1 bag that was of correct size, not letting people run up and down the aisles, providing free water, more space, crowd control. Overall, it was the worst flight of my life, and I will never fly Ryan Air again."
Miinukset: "Very cramped Carry bag allowance too small"
Plussat: "Crew was friendly"
Miinukset: "Dirty and broken tables, no cary on luagge only back pack, very smelly food, and small seats and little legroom!"
Miinukset: "The flight got out delayed. Could be better with the times!"
Plussat: "The airline took us to the right destination"
Miinukset: "Departure was 62 minutes late that we had to wait already sitting in the plane. Boarding took hours and part of the crew looked totally inexperienced handling any issue that came up including announcements."
Plussat: "Not luxury in any sense really however it was cheap"
Miinukset: "Delayed an hour."
Plussat: "That I made it home..and that the pilot was honest about running late and tried to make up the time. The guy checking us in at Fuerteventura was very pleasant."
Miinukset: "That the so called budget airline charges for everything..now on board bags. What next..a tariff for the toilet or to exit the plane..nothing would surprise me! 20kg isnt enough for a holiday...but just another excuse to charge more money. The on board staff never offered to help anyone struggling to find their seat or with their hand luggage. In fact the 2 girls at the back end of the plane were too busy bickering to notice anything. The space you get to sit in is ridiculous you can't even bend down in it. And the plane was delayed."
Plussat: "Smooth flight, albeit 45 minutes late in departing."
Miinukset: "The constant effort by staff to sell stuff. Whatever happened to the days when customer service was king and satisfying customers was the motive rather than the relentless drive to make money."
Miinukset: "Ryanair is miserable. So many lines. Charged me 160$ for not checking in."
Miinukset: "Horrible experience. Queued on foot at gate for ages including 15 mins waiting on tarmac outside plane in blazing sun. Luggage took one and a half hours to appear after landing. Ridiculous baggage arrangements which seem to be designed to save Ryanair airport handling charges. You take your bag through security as hand baggage which means no liquids but then it’s put in the hold and you have to wait for it on arriving. As usual with Ryanair, maximum inconvenience to passengers."
Miinukset: "I couldn’t get the flight because I couldn’t find a good services from their representatives in airport. I went to 4 desks with no helpful. So, I change this airline to Easyjet. I’ll never use Ryanair."
Miinukset: "I purchased Priority in order to have a carry-on, and even though the carry-on was fine for my first flight, they forced me to check it and pay 40 pounds for my second flight. Then the flight was delayed, causing me to miss my connection and completely ruining my entire travel day. DON'T BE FOOLED BY THE LOW RATES. YOU WILL END UP LOSING MONEY."
Plussat: "Arrive 5 minutes earlier"
Miinukset: "The boarding was a mess. We had to wait in the bus for about 40 minutes because the plane was not ready yet. The landing was rough. But I guess it’s okay because it’s very cheap."
Miinukset: "Huge immigration lines at Luton - so bad"
Plussat: "The staff did the best they could with what they had I think"
Miinukset: "The boarding was chaotic and slow. The flight was delayed. Never a fan of having to pay for even just water (especially after an hour on the tarmac waiting to take off)"
Plussat: "The price of the ticket"
Miinukset: "Nothing!! No place for the legs, minimum !!!! No option to move the seat back !! All the flight the light was On"
Plussat: "Everything was on time"
Miinukset: "They charged me 50 € because I was unable to check in online"
Plussat: "The smooth landing."
Miinukset: "The tray tables sloped downwards making everything fall on to your lap. No storage under tray tables. No room for legs. Just a joke. Boarding took ages on tarmac. Staff were casual at best."
Plussat: "Everything was great good staff with an exception. Quick and easy boarding"
Miinukset: "Crew member very abrupt didn't take time to explain that he was doing something just hand gestured to say time out. And when questioned about it no explanation amd didn't listen to my com0laint about his behaviour just brushed me off. Very disappointed. When we landed passport control was very slow and kept us all waiting in the cold. Self scanning machines were not working."
Miinukset: "Kept staying for 1 hour unnecessarily. Plane late. Flight late, arriving 1 hour late. run out of many refreshment options, plane dirty."
Plussat: "The price of the flight and convenient travel times kept making their flights more attractive. The flight itself was very nice and comparable to any other airline despite comments I had read about steep lift offs and advertisements blaring the whole time. None of that happened."
Miinukset: "Of course the price of the Ryanair flights is what lures you in., but just about EVERYTHING else after that is stressful with this airline. All their rules must be followed precisely or you'll pay through the nose. After painstaking finding the right sized roller bags and under seat sack and making sure I was well within the weight limit, they never measured or weighed either of them. I also saw plenty of carry-on luggage way bigger than mine come on board and go into the overhead bins just fine. Kind of pissed me off. The price to check bags is SO SO high, but with the limited weight you can take in the carry-on, you almost have to check a bag unless you're doing a short 3-5 day trip."
Miinukset: "It was 2h late Seats are not reclinable"
Plussat: "The flight was delayed. No one took charge of boarding. Passengers talked over announcements."
Miinukset: "When I was check-in at the airport, the staff in the Basel airport, was so rude. Even though I've done online check in, unable to use online boarding pass. Only said, I have to printing the boarding pass, but I was traveling around country side, so there were no place to printing the ticket. When in the airport , the staff require either online or printing boarding pass, but as my online boarding pass is not working, I said I would like to get boarding pass and willing to pay for it. But she was almost shouting to me and her face looking vey annoyed for doing additional work. I was uncomfortable for her service. And she only said "NEXT TIME!, OK?", her tone was like scold to child. I don't expect either excellence service or big friendly smile, but I paid for ticket and printing, I didn't bagging anything. I really did't understand her attitude, I don't have any reason to heard her shouting voice in the airport after holidays. I was consider never use Ryanair next time, seriously."
Plussat: "Counter agent was excellent, friendly and professional, she even helped us get our carry-on properly assigned to go on the plane when the Nazi-like fellow, Ali, at the terminal insisted that unless it fit in that grossly undersized test frame the airlines like to use, we would have to pay an additional 35€, to get it checked. Our lovely counter agent came to our aid and spoke sense to Ali with a verbal slap about the head-free entertainment-, helping to put some semblance of joy into the experience that is flying Ryanair. If I have a choice, Ryanair would never be it. Crew was lovely allowing my wife and I to sit together after not being able to do so online without more stupid fees."
Miinukset: "See diatribe above. If you can discern what to do better from above, excellent, if not, it matters not as I will make it my personal mission to inform all and sundry about the horrors of Ryanair travel. Your airline makes Sleazy Jet seem like top shelf."
Miinukset: "Flight was delayed by two hours which had a knock on effect to the day. Chose the 10am flight to be home by midday for an event in the afternoon. The delay meant I was not home till 17:30."
Miinukset: "The entire experience with Ryanair was bad. Once I checked in for my flights, I was never given an opportunity to print out my boarding passes which created myself and 5 friends to pay 18 euros to print the boarding passes out at the airport. The "boarding pass" button didn't even work. The gate agent was not friendly at all and wasn't helpful. I tried calling Ryanair to dispute the boarding pass charge and their customer service was even worse. I will NEVER take Ryanair again."
Plussat: "Flight was on time"
Miinukset: "Pretty much everything else. They even charge extra if my wife and I want the privilege of sitting together."
Plussat: "Arrived 25 minutes ahead of schedule"
Plussat: "Crew's attention. Flight's punctuality and price."
Miinukset: "No entertainment on board."
Miinukset: "Flight delayed by 7 hours"
Plussat: "Staff was friendly."
Miinukset: "Two hour delay and told nothing."
Plussat: "Nothing. It was all mediocre."
Miinukset: "You need to serve food or at least water. Airplanes are very dry. It makes you seem like a rip off."
Plussat: "The price is great, basically on time, good crew"
Miinukset: "Had us stand and wait over 45 minutes on jetway before boarding"
Plussat: "The flight was very good and excellent staff."
Miinukset: "The system for check in very difficult getting response for some questions impossible it took over an hour to check in on line. I found the experience very stressful. Will not fly Ryan Air again. I was told by staff check in yourself or pay 44 euro each there were 2 of us. Both in our 80 s. No kindness at all from check in staff."
Miinukset: "Had my boarding pass on my phone but it wouldn't load because no wifi at santorini airport so they charged me $20 per boarding pass (there were three of us)"
Plussat: "On arriving at London, Gatwick, for our trip to Dublin, discovered that Ryanair wanted 105 pounds sterling for our luggage for the 3 of us. That was a surprise I did not appreciate as was not highlighted on their website when I made the reservations. Also, the lift to allow our daughter, in a wheelchair, access to the plane was broken and her Mom and I had to help her carefully and with a lot of effort up the plane 20 step ramp from the tarmac to the plane's rear door. Not fun at all. Rick Sickles"
Miinukset: "No option to choose a seat unless you paid and plane was not full. Pilot had to land twice as overshot the runway first time. Water leaked from staff quarters all the way down the plane. Herded like cattle onto the plane from a pen."
Miinukset: "The whole experience was a mess. Santorini airport was a disaster. The Ryan Air employee that checked in my bag charged me 45Euro, so I paid her cash-- later I received an email that showed that I paid 31Euro, leading me to believe she pocketed the difference. If this is indeed true, I wonder how many times that happens a day... It was without a doubt, one of the most stressful experiences flying, that I can remember. Extremely dissatisfied."
Plussat: "I do not like the idea not able to take my hand luggage on the plane"