Halvat lennot Sardinia

Plussat: Good, friendly crew. Plane was quite clean, although not perfect. Smooth flight.

Miinukset: No food included in the price of my very expensive ticket, and to make it worse, I was not informed. There was no info while booking, no info while buying the ticket, no email after buying, no email from the airline, nothing. I’ve never even heard of a transatlantic flight without a meal included.

Plussat: It was a fairly ordinary flight

Miinukset: Our luggage never arrived at our destination, perhaps something to do with a connecting flight although there were 2 hrs 15 mins between connections. After informing Male Airport, a message was sent to Condor. No news all day. Next day lodged complaint replied they're investigating. Holiday ruined

Plussat: Food offered on flight even though short trip

Miinukset: Was delayed so being on time

Plussat: Short, convenient, direct, value for money.

Miinukset: Not comfortable, small plane.

Plussat: The crew were nice enough. However, I thought it was strange that the flight attendant woke up the guy next to me to see if he wanted to eat, which he didn’t.

Miinukset: Checking in was bad. We had difficulty with the agent, who said that we needed to wrap our plastic tubs. We have flown other airlines using these same tubs for 15 years. After our minor altercation, the food on the two legs from Dammam and then on to Atlanta was very bad. I am not very picky with food and like just about anything. However, I was unable to eat the food served in 2 out of 3 meals. My time on Frankfurt was also not very pleasant. I will most likely try to avoid Lufthansa in the future.

Plussat: Plane ride was very smooth. I was particular about the type of plane. Fly-by-wire planes(mostly built by Airbus) tend to be smooth sailing

Miinukset: The back of the seat should have better storage. Was not good at all. Some flight attendants efficient but not friendly.

Plussat: It was fairly comfortable & the staff was pleasant. The initial leg from BCN to Frankfurt went very smoothly.

Miinukset: The flight 2nd flight from Frankfurt to Boston was significantly delayed for a variety of issues, and ( though not really within Lufthansa’s control) the security at Frankfurt was easily the most disorganized & poorly run situation I’ve ever encountered. There was almost constant interruption for announcements at the outset, with information that wasn’t necessary & actually made waiting for an extra hr + more frustrating. I give the crew/staff credit for doing their jobs well enough that it still managed to be a decent flight in the end.

Miinukset: Delayed over 4 hrs, missed connecting flight as we were supposed to meet with in Frankfurt. Spent hrs getting a new itinerary, one bag never showed up in Nairobi.