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Plussat: "The planes were well maintained. Good entertain emend choices. Food was decent too"

Plussat: "the crew was great; super well prepared ladies with professional behavior. my compliments. also the snack was excellent and finally no junky food but a healthier offer. bravissimi!!!"
Miinukset: "nothing"

Plussat: "Very nice airline"
Miinukset: "Food was lacking"

Miinukset: "The cancelled the flight and I end up having to change all the routing of my trip back to the US. So instead of 15 hour trip to the US, and end up having a 24 hour trip!!"

Plussat: "The crew was amazing"

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "Never made this flight, rerouted Around Pakistan"
Miinukset: "Y’all could have given some perks or extra miles"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "not much"
Miinukset: "The worst food I have ever had the displeasure of having in my mouth. The staff kept bumping into me and therefore did not sleep at all."

Plussat: "The ground staff in Heathrow was helpful. They happily swapped me onto an earlier flight to Munich after I spotted delays out of Munich, allowing me ample time to connect in Munich airport"
Miinukset: "Lufthansa's narrowbodies have one of the most uncomfortable seats in the sky. These slimline seats are built with a central beam running vertically along the midline of the seat, making it very uncomfortable with your spine."

Plussat: "More legroom and great crew"
Miinukset: "Food quality has gone down. A lot."

Miinukset: "I propose to keep on board the plane some bright and interesting toys for calming the children who, for almost the entire 10-hour flight, cry and do not give rest to all the passengers. I understand that parents should have worried about this. But if the parents can not do anything with their child, the new toys could help calm the child, and not turn a long flight into torture for other passengers and crew."

Plussat: "Had ridiculously long bus ride from terminal to plane. Plane was parked on the outer reaches of the airport. This happens far too often on Lufthansa when connecting in Franfort. Build more gates!!"
Miinukset: "Business clsss sweats on A321 were coach seats with the center seat left empty. Not sir it is worth the higher fare."

Plussat: "Nothing"
Miinukset: "Attitude of staff very poor at a request for a drink of water"

Plussat: "Pleasant cabin crew."
Miinukset: "DREADFUL seats for the price. Small, coffin-like affairs packed together like proverbial sardines. I can't believe there are still middle seats for this price on a modern wide body aircraft. I was on the inside and had to step over my neighbor. The food choices were so unappetizing that I opted not to eat. I usually fly SAS business class, and based on this experience with United, I will go straight back to SAS. They offer better service, better menu choices, and first class seating for the same price. Easy decision."

Plussat: "Crew was extremely warm and friendly."
Miinukset: "Movie/TV selection could be wider/better"

Plussat: "Nothing!"

Miinukset: "Did not happen"

Plussat: "I liked that if I asked for something the crew would get to me rapidly. Extra leg room."
Miinukset: "Boarding process: just a lot of confusion. Inflight crew service poor: the was no time to have any brain reaction when they would pass by with coffee or anything...and when I asked for coffee the answer for a gentlemen of the crew was: coffee already passed by. Really!!?? Make sure that +$1200 are spent well. Rude or inattentive crew members shouldn’t be on flights that are that long...I had to nsist to have a miserable cup of coffee. Movie selection was poor. USB port didn’t work. Shame on you!"

Plussat: "Nothing"
Miinukset: "Plane delayed. Then when on board, pilot apologized due to the very warm cabin as "the auxilariary power unit isn't working." Then long delay because the baggage ground crew messed up and again according to the pilot "we apologize for the ground crew's failure to do their job properly and some baggage wasn't loaded properly." Once we landed we had like 20 minutes to go through security AGAIN and nearly missed the final flight to our Seattle destination. No mention of local time upon landing, no one at gate to direct lots of people rushing for connections."

Plussat: "Very good service.."

Miinukset: "Unorganized boarding. Back of the plane seats should be boarding first, after babies and old people. I was stopped by the people in front of the plane putting away their luggage and standing in the aisle."

Miinukset: "Very weird flight attendant. Seemed unexperienced and stressed out. Bad vibe from the crew in general."

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Miinukset: "My luggage was lost"

Plussat: "Crew was friendly. Received very filling meals. Free movies available for watching."
Miinukset: "We sat on the runway for over an hour with no explanation as to what was happening. At least overall, we only arrived half an hour late."

Plussat: "Crew were all super polite and friendly"

Plussat: "The food, drink, and entertainment selection was great. There were tons of movies to watch and keep me entertained."
Miinukset: "Once I got in I was given a middle seat, which I would not have chosen had I been able to check in prior for this flight. After this we were given great service until half way through the flight when I was becoming quite thirsty and kept trying to signal the flight attendant based on my help button, but no one came, so I had to stop a flight attendant that was passing so I could ask for some water to drink. Overall, the flight was OK, even though I felt a little crammed in my seat and the need to fish for a flight attendant just to get water was a hassle."

Miinukset: "bad business class experience, requested assistance 2 but only one came that alsoafter so much hassel will never travel or recommend"

Plussat: "my favorite airline"

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "Service was very good."
Miinukset: "Start the flight either during the day or evening and not at 3:00 am in the morning. It disrupts the whole night sleeping schedule. I know Indians will take anything but Lufthansa can make a good start on these timings."

Plussat: "goulash, chicken pizza, warsteiner, and wine"
Miinukset: "My movie froze 1/2 way through the flight and the crew could not reset it. I was staring at a frozen Jungle Book bear for 3 hours."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "The crew made this flight in my experience. The crew was very professional and quick to respond."
Miinukset: "The late boarding due to technical and mechanical problems at the airport Lufthansa gate."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "leg room"

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "Upgraded after a terrible flight out. This was much better. The food was better. The seats reclined like normal economy seats in domestic flights. Lufthansa definitely knows how to make economy seats uncomfortable."

Plussat: "The flight was on-time!"
Miinukset: "The food was mediocre."

Miinukset: "the monitor at my seat did not work and I could not watch any movie. Everything else was fine."

Miinukset: "This was a united flight. The personal was not helpful, only in helping me communicate with the airport in Rome to change my flight. I had to pay 97 euros for this change. I am upset and think it is not fair that I need to pay for a problem united had with their flight. I also think star Allience failed as they were not able to resolve the problem with their partner airlines."

Plussat: "Comfortable - seats were comfortable, and there was plenty of leg room."
Miinukset: "Meal was awful - I'm not a picky eater, but I couldn't eat this one. Overhead bins were very limited in space available. The video screens were tiny - difficult to see, and colors were way off. Wi-Fi connection was not intuitive - apparently it requires the user to type in a specific web address to access the log-in, something that I didn't find out until after the flight. That info should be more obvious - not on a card deep in the seat back pocket. Overall, it was obvious that this was an older aircraft and needs to be overhauled or retired."

Plussat: "I slept"
Miinukset: "I arrived at airport with my connecting flight at 9pm, there was no way to check my luggage until 4am. I could not go to transit hall until someone took my luggage so I was able to board but no place to leave luggage like other airlines, that was not fun since the transit halls had the sleep pods I could have used"

Plussat: "everything else was fine"
Miinukset: "the bathroom smell. they should have at least a good smelling soap, like lemonsoap.... the pasta was too overcooked."

Plussat: "The crew was very helpful and definitely went out of there way to help members. The seat had plenty of leg room but the cushion seemed worn."

Plussat: "Seats were good"

Plussat: "Nice seats, clean spacious airport, nice crew"
Miinukset: "Flight was a little late which meant I had to take a later train, but otherwise everything was great."

Miinukset: "Everything"

Plussat: "Departure and arrival were right on time."
Miinukset: "The seats were not adjustable. I wasn’t expecting so much comfort anyway but that would be nice."

Miinukset: "One hour delay and baggage retrieval also took one hour"

Plussat: "Super crew en the plane was not full so 3 chairs available. I slept during the flight and very good pilot who made a great landing."
Miinukset: "Maybe a beter conformation mail about the flight and what’s included like luguage etc."

Miinukset: "We had were more than 3 hours late"

Plussat: "Comfortable and spacious seat allowed me to slee most of the flight!"

Plussat: "Nice crews. Flight was on time"
Miinukset: "There is no instant noodle as in Suncafe (menu)"

Plussat: "smooth check in and boarding"

Plussat: "I like the competative rates and on time schedule."

Plussat: "Nothing"
Miinukset: "Lost my luggages"

Plussat: "The plane was brand new and the crew were polite and nice. On time flight with a good pilot ."
Miinukset: "On the boarding card, by mistake the gate was written 308a while it was actually 208a"

Plussat: "Short wait"
Miinukset: "Not enough leg room"

Plussat: "1-)Antalya -Almanya .kizima yemek,su,hic birsey vermediniz,para istediniz.2)-Almanyada.Valizlerimiz kald,2gun sonra antalyaya geldim 1Gun bekledi sunexpress old emanetci iletisim out up kargoya vermedi istemedile 10 yeri telefonla arattirip problem yaptilar,3.kargoya verily eve teslim edilmedi kendimiz parayla taxi kiralayip hitting kargodan aldik.$100 tax parayi odedik.3)YINE ALMANYA - ANTALYA UCUSDA YEMEK VERMEDINIZ PARA ISTEDINIZ .BU PASAR SAYGISIZLIK YETERMI.TEBRIK EDERIZ."
Miinukset: "0000000000000000"

Miinukset: "Didn’t get to it"

Plussat: "The employee were professional and nice. Every thing went smooth"
Miinukset: "None"

Plussat: "Mostly everything was fine with the flight"
Miinukset: "Have never seen this happen elsewhere, but shortly after boarding, the crew announced they had to do a safety check, which required all the passengers to collect their personal items (i.e. everything from the overhead bins) to hold with them in their seats, as the crew 'checked' the bins and aisles. The procedure didn't seem to delay the flight, but just seemed a little pointless and a waste of effort. Thankfully there wasn't anything found or any other cause for alarm, but it just seemed odd."

Plussat: "The lounge"
Miinukset: "Cancelled flight followed by delayed flight followed by the slowest priority baggage service I have ever seen."

Plussat: "Fast amd easy flight"

Plussat: "Quik flight"
Miinukset: "The fiod I requested from the menue was not available"

Miinukset: "Very bad transfer arriving from Istanbul at Antalya."

Miinukset: "Very bad transfer arriving from Istanbul at Antalya."

Plussat: "Wonderful flight. Everything was Handled well by flight staff"
Miinukset: "Luggage took a very very long time to arrive. Some prop got their luggage but half the plane was left waiting for about 30 minutes"

Plussat: "We got where we were going safely"
Miinukset: "My knees were actually pressed up against my he seat in front of me even though I had my butt all the way back. So, thankfully I had an aisle seat so I just stuck my knee out to the side...this was a partial solution only as the crew came by at least 5 times on a 2 hour flight with the service cart, smacking my knee each time. No complementary snacks or beverages... not even water. Somewhat surprised that they didn't charge to use the lavatory."

Miinukset: "1 hour queue to check in due to mixed international flights and not enough desks open. No room in overhead lockers, people seemed to have much more than their allowance. Didn't get to buy duty free items on-board as they ran out of time."

Plussat: "Staff was nice"
Miinukset: "Fight was delayed by about an hour. Information screens at DUS airport did not work. Seat backrests were WAY too short, so I couldn't lean back. My back and neck still hurt because of that!"

Plussat: "Cost was reasonable."
Miinukset: "Often it has delays."

Miinukset: "Delayed 35 minutes"

Plussat: "Good flight overall and crew good"
Miinukset: "Left half hour late otherwise satisfied"

Plussat: "customer service in general.."

Plussat: "Plane was veryClean. On time. Staff were very frindly"

Plussat: "The price was low, the plane was clean and well kept. Unlike other value airlines, they did not harass me to buy things the whole flight long... One pass through with the food cart if you wanted to buy something to eat, and then peace to enjoy the flight. Both the trip out and the return were on time."

Plussat: "efficient boarding"
Miinukset: "seat a bit worn out. luckily it was a short flight"

Plussat: "Everything perfect I Like the sun express"