45 minutes delay, no excuse, no food for compensation; embarrassing air stairs
Fast, good loads in and out, totally worth of price.
Plussat: "Relatively cheap"
Miinukset: "Despite a delay of 1 hour waiting in the aircraft on the tarmac, there was no offer of water to passengers. Food options were very limited and they couldn’t take payments by cards meaning passengers without cash couldn’t purchase food."
Miinukset: "A bit more space but for the price you can’t really complain"
Miinukset: "Airport management. For half an hour we stood waiting in a corridor."
Miinukset: "Long queue to check in bags Only one guy at the desk to do it... Plane delayed hour and a half. Minimal communication."
Plussat: "It was short"
Plussat: "Crew was friendly"
Miinukset: "Dirty and broken tables, no cary on luagge only back pack, very smelly food, and small seats and little legroom!"
Miinukset: "the worst traveling experience. as intl travelers could not download the wi-fi at their airport and they charged 40.00 per person for just the check in ticket... the customer service was the worst ever. very nasty employees"
Plussat: "- very kind and professional crew"
Miinukset: "- boarding was late - did not get actual notice that plane IS GOING to be slightly delayed (only email that it MIGHT happen)"
Plussat: "Cabin crew very good, lovely flights out and back but food sparse. Lots in the in flight magazine but seemingly little on board. I was v hungry!! Mr O'Leary, love the cheap flights and booking system fine but you could make more money from better food options. Pity."
Miinukset: "Much waiting in line for most of an hour bofore gate opens and incredibly slow inflight food service"
Plussat: "On time"
Miinukset: "Flight had group of youngsters who should not have been allowed on flight. They displayed rowdy behaviour and swore and gestures throughout flight. Staff did very little to try and stop them until other passengers started to complain."
Miinukset: "Delayed, then slow luggage reclaim (I believe that's your problem rather than the airport)"
Plussat: "Flight delayed, 20 minutes to get through passport control, chaos at the car park due to changes & fees! Welcome back to England ☹️"
Miinukset: "Ryanair delays, Manchester airport in general, poor and anti-travelers focused"
Miinukset: "Delays!? Every single time the departure late at least an hour or 3. Wasting people’a time and money."
Miinukset: "Bag policy is not clear. We had two guitars so we paid for two bags then i found out there is musical instruments charge which is 50 euro per instrument. It’s a discrimination against musicians. Huge sporting goods fee is cheaper than that. Also there is no phone number to call. I asked about refund at ryan air check in desk and nobody knows what we should do. Ryanair makes it so easy for customers to pay add on fees but they won’t refund you when you pay by mistake. Total non sense."
Miinukset: "Mucho desorden, poco puntuales"
Plussat: "Not much to like."
Miinukset: "At gate there was 40 minute delay to board with mention of what was going on. Once on board we waited another 40 minutes to be able to take off. In flight the crew was rude and inattentive."
Plussat: "Price; travel light, and take own food and it’s fine."
Miinukset: "Wait for the drinks/food service, and we would be on the way into land before they reach the middle of the plane on London -Dublin flight"
Miinukset: "Security is ridiculous, cramped spaces, long lines, dirty."
Miinukset: "The airline called the passengers to stand up in line over an hour prior to boarding. Most of the wait was done indoors, while the last 15 min or so were spent outside, waiting for the plane and watching as the passengers from the flight that just landed were getting off.. immediately after they all got off, our group boarded... no one cleaned the plane... never flying Rayanair again...."
Miinukset: "The airline app did not enable us to download our boarding passes as non-EU citizens and the check-in desk refused to issue paper boarding passes. We had to wait to the last minute at the gate for the agent to write up a boarding pass by hand. Ridiculous."
Plussat: "First off the reviews via Youtube and the web site were scarey but I wished for the best. I packed a small American Tourister bag 14 for my European trip starting in Rome to Paris then on to Amsterdam, as well as packed a book bag. At first I booked non priority but figured I'd add the $7.50 to be safe and be able to take both my bags, plus it got me thru the gate quicker, so I booked PRIORITY and it worked out for me. The space is kind of tight but I was able to fit comfortably in my seat and the flight was abt 2 hrs or so from Rome to Paris. I never reclined my seat because after takeoff I fell promptly asleep. I had a 6:30 am flight. The crew appeared very unbothered n blasé but there were no mishaps and they were attempting to get everyone seated as quickly as possible so we could get on to our destination on time. The landing was a bit off but nothing major just a hard drop, nothing serious. Overall not as bad as the nightmare reviews but nothing to brag about either. Well worth my $60 (American)."
Miinukset: "They charged me 50 € because I was unable to check in online"
Plussat: "The boarding system"
Miinukset: "The delay"
Plussat: "Everything was perfect, the crew das very helpful and the pilar very kind and he explained everything pretty well. No complaints."
Miinukset: "I love the flight bit the take off a bit rude."
Miinukset: "Slowly boarding, gate is cold, no seats, plane was in late 1,5 hour."
Plussat: "I not only had paid for 2 seats last night and paid for, but I also booked 2 bags and paid for them. In all E 37.50 per bag in cargo, then E 8 for each seat, AND I checked in both of is. Upon arrval at Athens airport, I was charged another E 62,50 for your failure to privode me with another boarding pass. Terrible,"
Miinukset: "Refund my trip. I will never fly RyanAir again,"
Miinukset: "Flight was delayed."
Miinukset: "Check in, crowds, cramped seats"
Plussat: "Comfy seats and good legroom, great cabin staff. Good special assistance much appreciated."
Miinukset: "Flight delay but quality of service made up for it."
Miinukset: "Everything else. Delayed hrs. Filthy. Very shaky and unstable and my checked bag came out soaking wet!"
Miinukset: "Having to check a bag that will fit in the plane and being charged so much"
Plussat: "I didn't like much"
Miinukset: "the crew did not know anything, not even how to check in a flight"
Plussat: "Crew seemed nice"
Miinukset: "An hour late to arrive. Paid for priority boarding and was taxied to plane to priority boarding was waist of money"
Plussat: "Onboard staff was friendly. Flight was on time."
Miinukset: "We didn't check in online and were charged almost $300 at the airport. The only time the fee was mentioned was in an email that was sent two days ago. We were already on vacation!!! And the message went directly to the SPAM folder. Ridiculous policy that was not clearly stated. We were held hostage...even though we already paid for our flight, they wouldn't give us a boarding pass without paying this new, unexpected amount of money. Ryan Air was not clear about this policy...we went back and looked at all communication from them. Kayak was not clear either, so we will be looking for a refund!!"
Plussat: "Once I was on the plane I fell asleep so it was a good ride."
Miinukset: "When we got to the airport no one was willing to help me which ended up costing me an extra £100. I was so upset and no one even showed the slightest care. Im never flying ryanair again."
Plussat: "The Athens airport gave us meal vouchers (not Ryanair)"
Miinukset: "The flight left 4 hours late with no explanations."
Miinukset: "All the extra charges they try to get from you."
Miinukset: "Check in process at airport was sheer chaos. Only one check-in agent, with several standing around doing nothing."
Plussat: "Nice people. easy. Empty flight"
Miinukset: "I want free peanuts or cookies or something even free water please I paid a lot and I can't even get free peanuts?!"
Miinukset: "I did an online check-in the day before flight and chose to allow the airline to choose my seat so I could save a bit of money. I had a connecting flight and had 1 hour layover when arriving in Amsterdam to get to my gate for flight to Dublin. I did not have boarding passes and was told I could get them at the Gate since I checked in online. Got to the gate, they said there was no record of me checking in online, so I would have to pay €50 per person (my husband and I) in order to get on the flight. I needed to get to Dublin so I handed over the money, then was told I couldn't not get on the flight and had to be rebooked for a flight 4 hours later. I then had to go to the ticketing desk where I was told my only option was to pay a fee of €200 (€100 per person) in order to rebook my flight. All in all I am very upset with how everything happened, I am out a ton of money. The original cost for both tickets was €87, and I paid an additional €200 on top of that just to get where I needed to go, on my questionable acts on behalf of the airline."
Plussat: "Great price and online arrival"
Miinukset: "The plane's temperature was not regulated well and boarding ran late."
Plussat: "I wasn't aware I could not take my hand language on board.Realy not happy with the answer of the baggage handler regarding the reason of the language NB restrictions."
Miinukset: "Quite plane."
Plussat: "Price and noticable improvement from ryan air"
Miinukset: "Real value for money"
Plussat: "Mostly the price. I hated the way we boarded, it was freezing cold and we had to walk outside to get a smoky bus."
Miinukset: "We purchased a luggage allowance of 15 kilos. As it turned out the exact same bag with the exact same contents fell within this limit coming from Madrid to Arrecife but not from Arrecife to Madrid. The person that checked our bag had absolutely no flexibility. We had to pay a fee for the 1 kilo overage. Later we purchased coffee before getting on the flight only to be informed we could not have hot beverages while boarding, something that has NEVER happened to me. The money you save on a Ryanair flight is not worth the absolute hassle they put you through, especially considering that you're liable to pay the difference in fees anyway."