Halvat lennot Palma Nova

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "The flight arrived a few minutes early."
Miinukset: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Plussat: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Miinukset: "Turn the lights on early making it hard to sleep"

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Miinukset: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Miinukset: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Plussat: "Flight crew very nice"
Miinukset: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Plussat: "Staff very pleasant"
Miinukset: "Evening snack was not the greatest breakfast was pretty food"

Plussat: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Miinukset: "Boarding was chaotic and congested with not much information or order."

Plussat: "Flying with KLM is a pleasure"

Plussat: "Good flight, very attentive crew."

Miinukset: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Plussat: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Miinukset: "Cramped seating."

Plussat: "Good services!"

Plussat: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Miinukset: "Flight departing late."

Plussat: "Great service"

Plussat: "Flight crew was fine. Food was good."
Miinukset: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Plussat: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Miinukset: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Miinukset: "Bit cramped for space"

Plussat: "The food service was good and the flight attendants were friendly."
Miinukset: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Plussat: "Seats were comfortable"
Miinukset: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Plussat: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Miinukset: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Plussat: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Miinukset: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Plussat: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Plussat: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Miinukset: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Miinukset: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Miinukset: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Miinukset: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Miinukset: "magazines very dog eared and some badly torn"

Plussat: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Miinukset: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Plussat: "The staff and crew"
Miinukset: "Nothing"

Plussat: "Flight attendants were friendly, but they only had limited resources to work with."
Miinukset: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."

Plussat: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Miinukset: "Cabin noise and air conditioning too cold, didn't sleep well"

Plussat: "KLM food and service are great"

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Plussat: "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
Miinukset: "They didn't give any napkins out with the food which was weird."

Plussat: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"

Miinukset: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."

Plussat: "- entertainment systen was OK (movies), but has no current news - food was good - windows can be darkened progressively"
Miinukset: "- Schiphol airport (AMS) is small, crowded, noisy; no water fountains; toilets are dirty and insufficient in number; SFO is much better - KLM boarding process was chaotic (not by group or row number), boarding/security personnel (4 old guys) didn't have a clue - 787 is noisy, chairs are uncomfortable (my back still hurts) and very close together, they also recline way too much - food trays not collected promptly - noisy babies on all flights - clearly not enough cabin crew for a full flight - no or wrong info by pilots on timing (crew are always lying anyway) - gate is all around the back at SFO (long taxi to get there) - they inserted people in wheelchairs during deboarding thus holding everybody up."

Plussat: "On time."
Miinukset: "Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item."

Miinukset: "The flight was delayed for more then an hour and there was a last minute gate change to the other side of the terminal."

Plussat: "Nothing really"
Miinukset: "The Amsterdam airport is super disorganized, with rude employees great at making excuses for their incompetence. The boarding crew really struggled to organized the boarding and wouldn't really care about people's status. We had to take a bus to the airplane, and even though both plane's entrances were open, they sent everybody to the front entrance. The comfort of the plane was horrendous, with seats over 20 years old and their business class was the same as the coach, but with no one sitting in the middle (can you get any lower than this?) The flight attendant woke me up to shove a food tray that I didn't want. We had to wait over 45 minutes after the plane landing to start seeing some luggage show up on the conveyor bell. The overall flight experience make southwest look like a luxury airline. This was my first and last time flying on KLM."

Plussat: "It was great that there was a vegetarian food option for everyone; I forgot to call ahead to ensure that I got one"
Miinukset: "The TV screens on the seat backs were old; gave a fuzzy low-res picture. The audio in the headphones was never correctly left-right balanced. The controls for movie/audio playback were slow to respond and clunky."

Plussat: "I usually don't like the food on the plane but the food with KLM was great!"

Plussat: "Food was better than expected"
Miinukset: "There were no entertainment options in flight"

Plussat: "Uudet elokuvat."
Miinukset: "Ei wifiä."

Miinukset: "Ei wifiä."

Plussat: "Major delay that caused me to miss a connecting flight. Food was also very mediocre (beef with chocolate sauce???) and many people in my flight were forced to check regulation carry ons for exorbitant fees. I would expect this kind of thing from a budget airline like Ryanair or something, but thought SAS could do better."

Plussat: "The crew was great and the economy seating was roomier than expected."
Miinukset: "Long line just to drop bag off since I had already used the kiosk to check in, then 2 1/2 hour flight delay, charged for wine which should be complimentary on international flights."

Miinukset: "When I booked the flight, it did not say that I was not allowed to check any bags. My wife and I had one each, and it costed us €140 total to bring the luggage. If I had known there was a slightly more expensive ticket that would have allowed us to check a luggage each, I would of course have chosen that. Very poor information provided."

Miinukset: "No choice in main course. Only one option Long time since wine or beer is not offered free on a “major” airline. The entertainment was interrupted a couple of times with adds. Seats are tight and space more in line with a discount airline."

Plussat: "Boarding was smooth, luggage came out quickly."
Miinukset: "No entertainment, only coffee and tea served."

Plussat: "Movie selection, warm buns,"
Miinukset: "no thing to report"

Plussat: "Friendly service. No problem with moving to open seats to stretch out."
Miinukset: "Even though it was an older plane, it was still comfortable."

Plussat: "No comment since very short flight."
Miinukset: "My husband was unable to check in on line. SAS when contacted by phone which was difficult to do because it is hard to locate their number had no explanation other than maybe due to security. We missed a tour due to the time spent (unsuccessfully) trying to solve this problem."

Plussat: "Smooth flight, boarding was seamless."

Plussat: "price, water, easy boarding, in time"
Miinukset: "noise, no snacks"

Plussat: "Great crew, on schedule."
Miinukset: "SAS is packing in 200 passengers in their Airbus 321, so no space and seat comfort like 0. Also make sure you have paid for bags, Kayak will sell you tickets that don't include bags.so double check your reservation. If you are stuck with a ticket that doesn't include bags, call SAS an add bags $35 per bag. Do this at least 24 hours before departure.SAS is the only one that can add the bags, kayak is unable to add bags after purchase."

Plussat: "Everything about the flight was fine. Boarding, flying and retrieving luggage were all standard and went smoothly."
Miinukset: "I was upset that neither Kayak nor SAS provided any information about our ticket being a basic, basic ticket, by which I mean, did not include any checked luggage allowance in the price of the flight. I ended up paying 140 additional Euros for two bags. It appears that SAS's pricing is gaming the system when searching for flights or that Kayak is not being up-front about the type of fare they are advertising."

Plussat: "Seat was much more comfortable than the first flight, flight attendants were more polite, food was ok, entertainment was adequate, overall not bad."
Miinukset: "No major complaints on this flight."

Plussat: "The airline staff were super efficient and kind."
Miinukset: "I would have liked more music selections especially calming. OceN sounds or Tibetan bowls etc for overnight flight."

Plussat: "I was very comfortable in the new seats, I did not have to recline or move for over eight hours"
Miinukset: "still there is not enough legroom for tall persons"

Miinukset: "I didn't get any veg options for my dinner at all"

Plussat: "nothing."
Miinukset: "I hated flying on easyjet, there was NOTHING easy about it. hidden fees, horrible service, and flight delays. I am never flying with them again"

Plussat: "Fast flight, drank some coffee."
Miinukset: "It was a quick flight, nothing much to say."

Plussat: "Quick flight"
Miinukset: "1 hour delays and 70 euro bag fee"

Miinukset: "The SAS Supervisor at the gate permitted all preferred-level economy class ticketed passengers to board irrespective of the amount of their carry-on items - in some cases as many as three different items and many over-sized as per the measuring box located at the gate walkway, before conducting a bag-by-bag weight check on all the remaining economy ticketed passengers. Any carry-on item over 8 kgs was refused access to the airplane, and had to be unpacked at the gate in full view of other passengers to remove all electronic devices or breakable items, prior to being left with the gate agent to be placed on the plane as checked luggage. This procedure was conducted in an officious and highly non-customer friendly way, and was embarrassing to those passengers who had to "strip down" their single bag, in particular for female passengers who had overnight clothing and toiletries. A more practical and customer appropriate approach should replace such a draconian procedure."

Plussat: "De-planing"
Miinukset: "The screaming children. All. The. Yelling. Kids. Also it was an inferno in there. if it's a packed house and customers are standing in the aisles, do us a favor and crank the AC."

Miinukset: "This flight never happened"

Plussat: "Flight attendants were courteous and professional."
Miinukset: "Only offered coffee and tea during meals."

Plussat: "the food was greqt"
Miinukset: "the boarding process has no order"

Miinukset: "We paid $90 per checked bag. When we purchased our tickets we were never given an option to purchase luggage ahead of time, we were under the impression that luggage was included."

Plussat: "Food, crew, entertainment"
Miinukset: "We departed almost 3 hours late. No explanation given over speaker. No compensation, no apologies."

Plussat: "Entertainment selection was very nice and the actual plane ride was smooth"
Miinukset: "Took over an hour delay for boarding due to air conditioning issues, then when we boarded we were told it was 35 Celsius until they start the engines. Then took an additional hour once boarded to take off due to traffic. Completely missed my connecting flight"

Plussat: "Great entertainment in modern plane with good service."
Miinukset: "Having to purchase alcohol is annoying on transatlantic. At least offer a wine or two."

Plussat: "Comfortable flight, friendly crew. Would fly again!"
Miinukset: "Food could have been better"

Miinukset: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Plussat: "No problems, great crew, easy check in and on time!"

Plussat: "The food, the comfortable seats, boarding."
Miinukset: "The entertainment options, very few movies, limited kinds of music"

Plussat: "The flight was good : excellent pilot and crew. Good takeoff and landing. Short but sweet flight."
Miinukset: "Leg room is a nit short for tall people. Everything else was great."

Plussat: "My flight was more pleasant from Stockholm to Chicago because I was able to purchase an upgrade to Plus."

Plussat: "Short flight, friendly crew."

Plussat: "Great aircraft, good food, awesome crew, very comfortable seats, the entertainment was really good. Overall super pleased. Hopefully it'll be the same on our return back to DC"

Plussat: "The automated kiosks made it ridiculously easy. Flying out of LAX can be a pain, but that went by so smoothly. I'm cheap and have become accustomed to Spirit airlines. So when I received free (decent) meals a complimentary bottle of water and a plethora of inflight entertainment."

Miinukset: "We were to fly from Bergen to Oslo, and then from Oslo to Stockholm. However, the flight from Bergen to Oslo kept getting delayed, so we were eventually put on a direct flight to Stockholm from Bergen. But for the 5 hour delay, we were given a food 'dinner' coupon that could have only bought a slice a pizza which we felt was extremely poor. Expected a better compensation for the long delay."

Plussat: "Food good, free drinks. Great entertainment system. Crew nice."
Miinukset: "Full flight."

Plussat: "Overall the flight was ok."
Miinukset: "Each time I fly SAS, it seems that a service that was free must now be paid for."

Plussat: "On time bags made connection"

Plussat: "Everything went as planned, good terminal for connecting flights"

Plussat: "The airplane and individual tv screens were great, more choices of recent movies would be better. Cabin crew was nice and flight was smooth throughout. Even with a 2 hour delay the captain was able to make up 1 hour in our 10 our flight."
Miinukset: "Requested water and flight attendant infromed me to go to the back and get it myself. When I did go to the back, both were on their mobile phones. Would hope to have water go around more frequently instead of me having to go to the back and get it myself, especially on a long flight."

Plussat: "Loved the tea service and the touch screen tv."
Miinukset: "There was a cranky man flight attendant that took the joy out of the trip. Example: he was asking for our trash and he took my water bottle and smashed it in front of my face not once but twice. All the othe flight attendants were lovely . Also the seats are crammed into the plane. I had the passenger in front of me lean all the way back the entire flight -- just to try and reach something off the floor was impossible because of the tight space."

Miinukset: "."

Plussat: "On time departure and arrival."
Miinukset: "Entertainment system did not work."

Miinukset: "Flight was delayed due to operational issues, not weather, and eventually required a new plane at a new gate, and there was very little information provided about why or when we would actually be leaving. When a flight is delayed that long, US carriers usually offer free drinks onboard as an "I'm sorry" or put us up at a hotel. We were so late at our BnB that our host had to leave a key in a flowerpot for us and couldn't show us how to adjust heat, use the stove, etc. Really horrible communication and customer care."

Miinukset: "We missed our connecting flight and were sent to spend a night in Germany."

Plussat: "On time Nice crew"
Miinukset: "Stood in cold jet way for 5 min after boRding began."

Miinukset: "No free food/snacks."

Plussat: "The seats were comfortable, and I like the large windows with the tinted glass."
Miinukset: "The boarding procedure could be better organized. Also, I don't like the idea that even water has to be purchased with a credit card."

Miinukset: "Boarding was ridiculous! The gate was significantly too small for a number of passengers that needed to board. There were no clear announcements out how to organize ourselves therefore it was complete chaos with no one knowing where to line up. The crew was the most ridiculous!!! I sat four or five rows from the back and was Peerview to all of their conversations about their hair, about their schedules, about your “valued guest”, about their shifts, about Batman, about anything and everything during the time the plane dark when your “valued customers” were supposed to be able to sleep. It went on and on at a volume that was just absolutely not necessary or professional. This was the least professional crew I have ever experienced and I travel extensively! Comfort the Cabin was freezing cold entire time. I bought a blanket which did basically nothing! Was it Oliver twist blanket before hand? The free blankets I get on other lines with the chill out significantly better! Food and drinks was nonexistent which I suppose is the new trend cutting service for profit. However it should’ve been clearly stated to passengers, that we can prepare for the 11 hour flight!! Entertainment it was nice that each seat had a screen, however the selection of entertainment was poor! For example each TV series only had one episode available."

Plussat: "Excellent, first time."

Plussat: "Very comfortable at very reasonable cost, friendly, attentive staff"

Plussat: "Plane seemed rather new and clean. Seat assignment put my husband and I together. Liked having personal screen for entertainment, with easy to see headphone plug-in and usb charging as well."
Miinukset: "No legroom, thus very cramped for an overnight flight. Wish we had been given a seat on the aisle - there were some empty ones on the flight. I ended up using one for awhile halfway thru flight because center was so cramped."

Miinukset: "My wife and I made our reservation 4 1/2 months in advance. We were notified of an airplane change and only upon my further investigation and telephone calls to Norwegian it was apparent that we no longer had seats we had reserved. As a result we were stuck in the last 2 seats in the rear of the plane. Extremely disappointed with Norwegian. Richard and Sharyn Klassen"

Plussat: "Friendly staff as always, and more leg room than most budget carriers"
Miinukset: "They announced a 10 minute delay, which lasted for two hours without passengers getting any information, and had to take the bus a long way as the plane had somehow ended up at the other side of the airport. Then once boarded, we sat on the tarmac for at least 30 minutes."

Plussat: "Simple, good flight"
Miinukset: "NA"

Miinukset: "Only two self check-in kiosks were working. The flight was delayed two hours and there were no updates."

Miinukset: "Kind of a bumpy landing and the flight was delayed. Baggage check in terminals were down as well, which caused quite a bit of delay"

Plussat: "Nothing"
Miinukset: "Prison food, torturous seats, no complementary anything"

Plussat: "I am 94 years old, and my daughter in law was able to get me a wheelchair while we were standing in line."
Miinukset: "inefficient movement of lines for check in. you needed more people checking the passengers in for their flights. and if you have bags, it is a nightmare as you have to go to a separate line to do so. did not pay $45 for an airline meal - seems outrageous to me."

Plussat: "Easy check in, friendly staff"
Miinukset: "Terrible music before take off and after landing"

Miinukset: "I did not like that I had to pay hundreds of dollars to change my flight because I had gone to the wrong airport. While I understand that it is my responsibility to have that information, it was simple human error (having flown into a different airport) that lead to the mistake, which should have been forgiven seeing that I called the airline, and informed them of the mistake. As the customer, I feel that the airline is not responsible for such mistakes, but do believe that there should be room for good will and customer service. The fact that the airline was not willing to help to make a change affordable (I was quoted $600+ to make the change) sadly is what determined if I will continue being a customer, and rely this airline. I won't. I also did not like that every other item during the flight had to be purchased as most other international flights include these expenses with the purchase of the ticket. Again, I understand that the airline has it's policies, but you might want to try seeing it from the passenger's perspective rather than just from a monetary one. Having to deal with such costly changes at the last moment of my trip was very unpleasant; I almost didn't have enough money to get home. These are my thoughts/suggestions/reflections on my experience with Norwegian. - Ms. Clark"

Plussat: "Modern Boeing, seats are comfortable enough, good selectiom of movies and tv shows and the snacl bar service was on point."
Miinukset: "A little delayed before boarding. We took off 25 minutes late (1sr flight) and 50 minutes (1nd flighr) But it seemed it was because of paperwork."

Plussat: "CHEAP but nice."

Plussat: "Nothing"
Miinukset: "I missed my flight waiting at the wrong gate( there was another flight to Stockholm, my connecting city, being conducted by another airline) I did not notice until it was too late. The airline neglected to offload my checked luggage, refused to do accommodate me with a change fee and now has lost my bag and has no idea where it is."

Plussat: "It's a very nice plane, everything seems new and updated. I like that the cost of the flight didn't break the bank."
Miinukset: "I don't like that I had to pay for food (being that it's an international flight 8 hours). It's the first international flight and the first flight ever that I've had where they didn't at least offer you a drink. I also didn't like how phony the baggage system was. I had to pay 65 dollars for one bag...because I paid it at the airport vs paying it online. And last but not least I wasn't satisfied that I wasn't able to check in online beforehand, the line was ridiculous."

Plussat: "The air quality in the plane was great."
Miinukset: "There wasn’t enough snack options offered for purchase."

Plussat: "The price is reasonable"
Miinukset: "Seats are so small compare to other economy airline and so uncomfortao"

Miinukset: "Two cancelled flights and one 4 hour delayed departure"

Plussat: "TV screens in backs of seats"
Miinukset: "Generally not a comfortable flight. Boarding took ages both ways. I’m generally not down for ‘budget’ international flights - without adding the $60 meal service each way they don’t even offer you a water, let alone a coffee. I had to ask for water in the back and they were stingy about giving it out insisting they had to go in little plastic cups, very inconvenient."

Miinukset: "Hot pile of garbage of an airlines. Charge you for everything - food (which is still gross), bags over 10kg. Newish plane but seats on top of each other in economy."

Plussat: "I LOVED the entire journey and embrace the pay as you go model for economical long haul travel!"

Plussat: "The boarding experience was excellent."
Miinukset: "No complimentary food or meals."

Plussat: "Everything"

Plussat: "Price"
Miinukset: "Cramped"

Plussat: "New plane"
Miinukset: "Six hour delay. We boarded the plan at 4:30am after waiting in the airport since 7pm. They just gave us a $17 meal voucher. Plane didn't have blankets because they didn't have time to load them. Had to pay to check a bag even though it was an international flight. Just the worst experience ever. I'll pay double to avoid this next time."

Miinukset: "See above. I will not choose Norwegian again if another airline is flying that route due to the ridiculous buckle and dining for food, blankets etc. it makes it way to expensive to travel with a family"

Plussat: "Buy tickets early for super cheap, or pay more last minute. Fly no-frills for cheap, or pay for perks. Norwegian Airlines' model works for everyone."
Miinukset: "The crew could have been more attentive. They forgot to bring a coffee I ordered through the system and ran out of milk."

Plussat: "The engine purred like a kitten. Seats, free videos, easy access to order drinks & food w tap of your finger. Friendly, courteous greets you w a warm smile. Spacious airplane."
Miinukset: "Norwegian airlines needs to tell their customers that their luggage was left behind in Stockholm. We are exhausted from the long travels & are even more pissed off when multiple customers kept waiting for their luggage. I felt even more horrible to the family that was taking a cruise the next day. Can you believe Norwegian airlines are closed on Sunday. Couldn't talk to customer service until Monday when they opened. Bad customer satisfaction;("

Plussat: "The plane was clean and there was a lot of space for luggage."
Miinukset: "The seats seemed smaller than on other planes."

Plussat: "Every thing was on time. The crew very courtous and kind with the passengers."

Miinukset: "Didn't make it. Had to stay in hotel fly to London wait 4 hours then fly to Los angeles"

Plussat: "The crew was reasonably customer-friendly and the individual entertainment options made long flight easier, and economy class at the back of the airplane was as comfortable as can be expected."
Miinukset: "The pre-boarding and boarding experience was dismal, with extended delays requiring leaving the gate area accompanied by vague explanations and conflicting instructions about when to return to the gate, when to expect an update, and how to expect the update to be communicated. Instead, ground agents were rude and blamed passengers' confusion on us rather than their own lack of coordination and communication among themselves."

Plussat: "The new plane, clean, on time"
Miinukset: "I asked for a refill of a glass of wine and it was denied. I found that very stingy. The flight from Oslo to Fort Lauderdale was packed with kids and the flight attendants had no control over them, running around, disturbing everybody and they just wouldn't stop. Very annoying."

Miinukset: "Boarding process at Arlanda airport in Sweden was a giant confusing mess. Everyone got herded into two different boarding areas and there was little explanation on what was going on."

Plussat: "The crew was great and accommodating. There were plenty of options for in flight entertainment too."
Miinukset: "If I had to nit-pick. The sandwich was about 95% bread,"

Miinukset: "Flight left from Budapest 2 hours BEFORE the time we booked the flight for - didn't get any notification, nothing!! Airline confirmed it was their fault,but my m missed her connecting flight and we still don't know how to get a refund for that... This is totally unheard of and unacceptable."

Plussat: "My coat was stolen inside the flight, nobody from the airline was able to help. very poor service"
Miinukset: "no real effort or offer to be compensated we are still with cold temperatures here in Sweden - Holland, my coat goes missing in the cabin and the only explanation is, this could happen to anybody!"

Plussat: "Boarding"
Miinukset: "NO WI-FI"

Plussat: "Best value in business class. Go for it."

Miinukset: "cramped seats"

Miinukset: "Norwegian Airlines lost my luggage, but did deliver it to my hotel same day."

Plussat: "Nothing"
Miinukset: "Everything. I've never had a more frustrating not experience before and because of that I will be reevaluating where and how I purchase tickets in the future."

Plussat: "Delay of 1/2 hour which is the shortes imate delay on 3 Norwegian flights in 3 weeks."
Miinukset: "No leg room on plane. No boarding process. Food at a fee including water. Furthest gate from terminal. No connection information. No ground staff to address delay of next plane."

Plussat: "It was a short flight and it was a standard flight."
Miinukset: "There was no free drink service during the flight. But it's a budget airline and it was a short flight. However, boarding norwegian flights is a free for all nightmare; budget airline or not, there has to be a more organized way of boarding so flights are not more delayed than they already are!"

Plussat: "Free wifi, greats snacks and amazing service!"

Plussat: "Perfect. Over my expectation."

Plussat: "Nothing"
Miinukset: "Doesn't specify meal plan or separate baggage payment when booking flight. Had no meal during long flight and not even given blanket to keep you warm. It was an awful journey and extremely disappointed. Very complicated system which is not customer friendly at all."

Plussat: "Quick, cheap, and convenient"
Miinukset: "Like riding a park bench through the sky"

Plussat: "It was a very efficient flight. On time"
Miinukset: "It was raining when we boarded the plane and some people were stuck outside for a little bit."

Miinukset: "Didn’t take the flight"

Miinukset: "Se podría mejorar el tiempo de desembarque"

Miinukset: "The seat area was dirty with broken biscuit crumbs - both seat and floor. The pocket in front of the seat (back of previous seat) was filthy with what looked like yogurt and chewing gum. Very unpleasant!"

Plussat: "nothing"
Miinukset: "vueling is the worst airlines ever"

Miinukset: "Paid for priority board but there’s no priority given at the gate."

Miinukset: "Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling"

Miinukset: "Made us wait for 30 minutes in line to board. After boarding, waited on the tarmac for an HOUR Got to Mallorca and they had lost my luggage despite delays. I paid 190 for an extra bag!"

Plussat: "Seems they dont care others customers who do not speak Spanish...!!!!"
Miinukset: "Poor serrvices and attitutes towards other race/ Asian American"

Plussat: "Plane was on-time and I got to where I needed to be. Price was also very nice."
Miinukset: "Boarding was a painful long queue. Plane was crammed and hot. Food / Beverage cart didn't come around until the flight was almost over."

Plussat: "On time professional crew"
Miinukset: "Couldn’t checkin online due to having an Australian passport, very odd and meant we got stuck in a very slow moving que!"

Miinukset: "Late. Long wait for baggage. Not very friendly crew."

Plussat: "Aircraft cabin comfornand cleanliness"
Miinukset: "The whole booking experience and costs incurred in our 4PAX booking. Should cost €350 and went to almost €800 when we changed start of trip by one day even though we booked weeks in advance."

Plussat: "Boarding was efficient"
Miinukset: "Flights usually delayed Cabin crew are rude specially Lucia who was on the Vueling 08:55 flight from Bilbao to Barcelona on 21/04/2018"

Plussat: "Puntualidad"
Miinukset: "Los asientos"

Plussat: "In general service is good."
Miinukset: "Flight was delayed over 90 minutes, which seems to be a reoccurring theme as they have managed to score significant delays in both flights I’ve had with them."

Plussat: "Some of her crew members were nice"
Miinukset: "Some other crew member were not nice. Also not allowing online check in when travelling with babies makes life difficult as we have to queue in a long queue with a bored baby"

Plussat: "Great cabin crew"
Miinukset: "We were left waiting without any information regarding he delay, how long it’d be, nothing!"

Miinukset: "Your staff was so unfriendly and treated us like some cattle. I have missed my connecting flight."

Plussat: "We boarded and left on time, there was room for my luggage in the overhead. This is a budget airline so I wasn't expecting any thrills and thats exactly what I got - a functional, almost comfortable experience."
Miinukset: "You can't help but stress slightly not knowing if you're going to find a spot in the overhead."

Miinukset: "Our luggage did not arrive with the plane, we were not informed of the situation and waited for at least one hour before a passenger was told the luggage was left behind. The luggage did arrive after 90 minutes, still no explanation from the Vueling"

Plussat: "Absolutely nothing"
Miinukset: "They overbooked the flight and would not let us on even though we had tickets because we did not check-in that morning online before our arrival to the airport. They re-booked us for another flight that had a connection but it kept getting delayed so they made us re-check our luggage 3 separate times. When we finally made it to the connecting city (Barcelona) that next flight was delayed from 9 pm departure to 11 pm to midnight and then to 2:30 AM with no confirmation that the flight would actually take-off. There was no one that could offer us help or give us answers as to what was going on, all employees were very vague and kept telling us they couldn't tell us anything. We spent 14 hours that day in the airport for a flight that should have taken 1.5 hours. They gave us 6 euros each as compensation and that was it. To put in a complaint to get your money back is very difficult. Their website is often down and they make the form very specific online so that if you type something in lowercase letters it won't go through. I will never fly them again and strongly suggest you don't either."

Miinukset: "Sits are not comfortable"

Plussat: "Spacious, punctual, friendly"

Plussat: "Nothing"
Miinukset: "Airport advertised the flight was leaving at 12:10, but our pass said 12:00. We took the advice of the AIRPORT and missed our flight. In addition to missing our flight we had to exit the airport to re-enter and BUY NEW TICKETS for another flight. Would never recommend Vueling or Barcelona Airport to anyone."

Plussat: "cost"

Miinukset: "the flight was extremely late leaving Palermo which made my wife and I mis-connect in Rome. This was unacceptable since there were no weather issues. The plane was just a few minutes late arriving into Palermo, but it was extremely late leaving for Rome. There didn't seem to be any sense of urgency to get the plane boarded. People were boarding the plane up to 45 minutes after the plane should have departed. I will try to plan better and use Ryanair in the future."

Miinukset: "You take money from my card and you send me confirmation when I go to the counter they said that I don't have any reservation I will complain about that you are the bad company ever"

Plussat: "We got to our destination smoothly and a few mins early."
Miinukset: "The seats and space on the plane were extremely small, there was no space to breath or sit. The seats did not recline back. There were no complementary drinks. The shuttle to the flight had way too many people. We had to print our boarding passes before checking in or we would be charged 15 Euros."

Miinukset: "Seats uncomfortable"

Plussat: "nothing"
Miinukset: "The most horrible experience Iv'e ever had with flights and airline! The staff lied to us and wanted to keep us in Granada - they lied and said that our flight to Tel-Aviv from Barcelona was cancelled and that we need to stay another night in Granada and fly the next day. After we insisted on flying to Barcelone anyway (although they said they would not take care of us and all hotels in the city are full because of the weather conditions [which was a lie - it's summer and the weather was fine]). When we got to Barcelone we saw that our flight to Tel-Aviv was not cancelled! We only had 30 min because the previous flight was delayed in 2 hours so we ran and went on the plane. Of course our luggage did not arrive...."

Miinukset: "Apparently Vueling, Iberia's cheap cousin, saves a middle seat in row 1 and charges more. A lot more! I was pressured in Helsinki into letting Swissair, the contracted boarding agent it seems, fill that seat, 1/2 of which is what you get for paying 'business' in a plane that has all economy seating. There was no logic or ability to board before economy and indeed my boarding pass stated economy. The woman that was added to the oversold seat got intoxicated and was half in my seat. I will never fly this again and it's not worth the stress to fight for some refund but I was taken advantage of with charging me a 300+ euro seat for this joke of a flight in a "better" level of service."

Miinukset: "I was forced to check in my carryon bag because it was over 3 kg. So I checked in my baggage two full hours before departure and the layover was three and half hours. There should be no reason why my bag didn't make it on the plane and yet it did not make it on."

Miinukset: "I called Vueling to see if I needed to pay for my stroller and he said yes. When I got to the counter I was told that I didn't have to pay for the stroller. So I asked for my money back and they said no. That was B.S."

Plussat: "Did not communications belligerent passenger"
Miinukset: "Small sears cattle car"

Plussat: "Don't know I slept."
Miinukset: "They were get 6th disorganized at check in and boarding."

Plussat: "On time, friendly service and ample room on the plane."

Miinukset: "seats were really tight with little leg room. A long walk from security to the gate"

Miinukset: "Really not the same quality/level of service."

Miinukset: "Plane never left. Bused us to Bilbao, missed our flight to Porto. Have to wait in Barcelona for hours. Flying us to Vigo, Spain then ground transportation to Porto., 11 hours later."

Miinukset: "Staying in airport for six hours"

Plussat: "Wonderful service, very helpful and friendly staff. This was my first time. Definitely will fly again. Thank you."
Miinukset: "No flights to Vilnius"

Miinukset: "Flight took off late...someone in seats.. luggage did not arrive with plane... we were told different things.. were given wrong gate number.."

Plussat: "on time, great boarding, comfortable seats and above all... inexpensive"
Miinukset: "no food or drink of any kind"

Plussat: "Boarding"

Miinukset: "I was checked in at Rome to the correct destination - Barcelona - and at the correct departure and arrival time but on a different flight number (than on my itinerary) and told that my baggage could not be checked through to my final destination. Baggage claim at Barcelona is a hike and Aer Lingus is in another terminal - I made it to Aer Lingus check in with 4 minutes to spare."

Plussat: "ALL BUT THE MILD DELAY"
Miinukset: "THE MILD DELAY."

Plussat: "It was a quick flight from Rome to Munich at a good price. I loved that my checked bag was free. Very pleasant and helpful person at the check-in counter. I will use Vueling again when I'm in Europe."

Miinukset: "My flight from San Sebastián to Rome stopped over in Barcelona. The flight from San Sebastián was late, the connecting flight from Barcelona was over booked so I was told I had to wait 12 hours for the next available flight to Rome. That replacement flight was again late, and I arrived in Rome too late to catch one of the busses into town so I had to pay $60 euro to get to my hostel! Not only that, but despite being told my baggage had been changed to this later flight I arrived to find out it has not arrived and was likely left in Barcelona! Shocking services, I intend to actively recommend to others never to fly with this company! I am still yet to receive my baggage and the number provided for contact does not work."