Ei osunut kaikki kohdalleen parantamisen varaa aikatauluissa ja lennon siirroissa
Long drawn out boarding process with multiple delays and unnecessary security checks. No priority for business class passengers. Poor food for business class my remote stopped working mid flight and the attendant suggested I deal with it for the remainder of the flight even though they’re were multiple empty seats in the cabin. Flight crew barely spoke English which shouldn’t happen on a international flight. Overall mediocre for the money I spent. I will stick to Qatar Airways from now on for my travel needs.
Plussat: "Flight was on time"
Miinukset: "Better food, vegetarian options, cooler temperature on board, flight attendants available when call light rings"
Plussat: "The crew was very hospitable. Good food."
Miinukset: "The champagne should be served more chilled and the bottle should be stopperd to preserve its bubbles through the end of the flight. Avianca lounge at MIA is subpar."
Plussat: "Check in process, helpful ground crew and airplane"
Miinukset: "Comfort of seats are horrible for a trip so far, they need more cushion."
Plussat: "The entertainment option was pretty good"
Miinukset: "For such a long flight, there’s not much legroon."
Plussat: "This was superlative in every way...."
Miinukset: "I liked everything."
Miinukset: "The seats. You are real greedy."
Plussat: "Always excellent"
Miinukset: "My Miles&Smiles were not added to the trip."
Plussat: "Plenty of options for entertainment. Enough room to be comfortable in economy."
Miinukset: "My suitcase was lost. The crew were less than helpful on flight. Food choices were limited. Boarding process was chaotic and unorganized. Flight left an hour late."
Plussat: "From beginning to end - it was a great flight. Food was exceptional as well as service."
Miinukset: "Flights delayed, crew members from the plane need to speak better english and be more helpful with passengers."
Plussat: "Planes are very clean, food is excellent, there is plenty of alcohol, and the crew treats economy passengers as if they were royalty. Flying attendants clean toilette each hour, There is also a flower pasted on the mirror in the toilette. All details of the flight have been take care of."
Miinukset: "1) The safety record is not superb https://en.wikipedia.org/wiki/Turkish_Airlines#Incidents_and_accidents 2) Political situation in Turkey is unstable. 3) Most of Europe is west of Istanbul - the flights to Europe are longer. BUT ANYWAY: THE AIRLINES ARE WORKING HARD TO OVERCOME ALL OBSTACLES AND PRICES ARE GREAT."
Plussat: "The crew and the food were great."
Miinukset: "There was a dispute about a seat assignment and the flight attendant stated that she did NOT have the authority to decide the outcome. One passenger was in another passengers seat and refused to leave because it was next to a relatives seat."
Plussat: "Everything was great!"
Miinukset: "The service was very professional."
Plussat: "Best Pilots The fleet is newer The individual screens and movie options Safety"
Miinukset: "the seating space is terrible your female flight attendants were very crabby the food choices were very poor compared to previous years"
Plussat: "The seats in economy were very comfortable, food was excellent, crew was friendly and accommodating, entertainment selection was excellent, and I really appreciated the small care packages handed out (with lip balm, slippers, toothbrush/paste, socks, and eye cover)."
Miinukset: "About 8 hours into the flight the restrooms became very, VERY unclean--urine on the floors, sinks clogged, smelled terrible. More restroom maintenance was needed throughout this long flight. I thought this airline was the nicest I have been on save this one issue. It would be great if Turkish Airlines could resolve it in the future! Additionally the boarding process in Istanbul was like herding cattle. People weren't seated according to boarding group and it was absolute mayhem--no single file line, people shoving past one another to get seated first on the same plane."
Plussat: "The food was delicious. I loved that there were blankets, pillows, and headphones for everyone and they were not at extra cost. We also received care bags with lip balm, socks, slippers and a night mask as well as a toothbrush and toothpaste. The flight did not seem like 12 hours. Thankfully."
Plussat: "Food was fine"
Miinukset: "Plane left late."
Plussat: "Excellent cabin crew, food and entertainment"
Miinukset: "Connection time between arrival time from Tel Aviv to Miami was very short. We had to sprint from the transit security area, through the crowded main terminal, to gate 705 to our sole connecting flight to Miami. A bus or other form of transportation should be provided to gates that are very far away. We were the last ones to board. Private security staff at the gate prior to boarding the bus to take us to the plane confiscated my Bluetooth headphones under the assumption that they fell under TSA's prohibited electronic devices (which they do not). When on board the plane, I noticed another passenger with similar headphones which were not confiscated- selective enforcement."
Plussat: "Service and people"
Miinukset: "Long lines and security pat downs...."
Miinukset: "poor to non existence service in economy class. all crew up front with zero crew In back."
Plussat: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
Miinukset: "The boarding process was a bit unorganized and took a long time as a result."
Plussat: "Crew was generally clean and professional but not necessarily super alert."
Miinukset: "They did not regulate seating ruled well enough which led to others in the plane wondering around drunk during seat belt on moments and falling on me twice while I was trying to sleep. Not only was that frustrating but it is not safe to have people up and about when the captain requests seatbelts."
Miinukset: "it was so HOT!!!!!!!"
Plussat: "Chair did not recline properly - 16A/B"
Miinukset: "Everything was good"
Plussat: "Good overall"
Miinukset: "The flight attendants were not paying close enough attention they walked fast through the aisles and walked in to my head as I slept and ran into my feet with the food service cart I didn't hear I'm sorry or anything they just kept going"
Plussat: "Friendly workers"
Miinukset: "I upgraded and paid for first class round trip but only got it for my flight to italy and not the flight back to miami. Economy is too cramped for such long flights and they are not as attentive as in first class"
Plussat: "Good food on board, TV is in every seat and USB plug to charge."
Miinukset: "Crew is okay. Does not really pay attention by the end of the flight. flight from Miami to Istanbul is very long - 11+ hours"
Miinukset: "The plane was half empty yet they say everyone uncomfortable towards the front."
Plussat: "I have flown with all big airlines including Lufthansa, BA, Delta, American and others. This flight was by far the best experience I had. They have lovely serving crew so no one actually hesitates to ask or want something. They have helped me and my two toddlers along with 3 other similar families of an incredible amount to make sure they are all comfortable. No wonder that received the best airline of europe award for several years in a row...There was only a 20 minutes delay during take-off and we still arrived home a bit early... Very smooth flight, one that I still cant believe I had with my 2 toddlers. Strongly recommended."
Miinukset: "Food took up too much tray space and crew did not clear trays promptly. Messages from pilot were inaudible. We went through more than four security checks and we were only transferring planes in Istanbul. Terminal was short on places to sit and had excessive duty free shopping. Walks in terminal went on for miles. With the flight gate only posted 35 minutes ahead of departure, this was a problem."
Plussat: "Boarding was fine in Istanbul. Go to toilet before going through security check in the gate."
Miinukset: "Poor crew service--amazingly slow (my general THY service experience has been great, but in this leg crew did not respond to calls for almost 20-30 minutes). After meals, most people took their own empty trays to return them behind (because the crew had not picked up after 30+ minutes). The meals arrived cold as well. My entertainment set froze after 4 hours in a 13 hours trip, and was not attended to after repeated calls. One conscientious Turkish stewardess was very helpful in the 9th hour (literally), even if the entertainment did not come back on. To top these, I was sandwiched between a teenager on front and teenagers on right, who were loud and generally weird (obviously not the airlines fault). So, it ended up being a mediocre experience overall."
Plussat: "Same as above."
Miinukset: "I have 4 lost baggages, didn't arrived Miami"
Plussat: "It's the first time we use Turkish Airline and ,the ride was pleasant and comfortable, crew is friendly , meal was tasty ..."
Plussat: "Crew and food were great."
Miinukset: "Seats handles were too low--could never sit fully upright and rest my arms. Not a comfortable flight."
Miinukset: "Horrible food"
Plussat: "very comfortable seats, flights on time, and good service/food.. enough empty space to sleep laying down if needed."
They overbooked our flight and moved us to the next day. We were unaware that our flight had been moved until we got to the check in. Even now you email us about a flight we never had. We had to pay close to 1k to quickly book another flight just to make it to our destination in time.
This was a one hour trip before our main flight to LA so we didn’t expect much.
This is NOT a review for SAS or Kayak. It's a review for their booking service Chat Deal. I booked a flight via Kayak thru Chat Deal on SAS. Chat Deal incorrectly put my business name on the ticket, picking it up from the credit card, instead of my name which I had properly filled out on their form and proofed it carefully at checkout. That took an act of God to correct. Then, unfortunately, I failed my Covid test and couldn't board the flight to Sweden from Maimi. SAS stated I had to go thru the booking service for credit. Chat Deal was horrible to deal with and offered no help. They said my only option was to re-book. The problem with that is my trip was for a business meeting. I have no reason to fly to Sweden again as this was a one-time thing. Chat Deal had no interest in trying to resolve my issue. They say phone calls are monitored for quality purposes? Then listen to my recorded calls and judge for yourself if you want to use them. I like Kayak as a search engine, but they should remove Chat Deal from their roster of booking providers. I suspect SAS is a fine airline, but they should remove Chat Deal as well. I should have read their reviews before booking through them. The writing was on the wall. My bad.
Check in at Stockholm airport was very slow, please make some improvement.
Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"
Miinukset: "The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me."
Plussat: "SAS is excellent in terms of comfort and professionalism and care from the crew."
Plussat: "The attendants were constantly providing services to the passengers."
Plussat: "Professional and courteous crew"
Miinukset: "Nothing, was a pleasant flight"
Plussat: "Boarding was easy and efficient. Flight was short but the flight attendants were quick with the drink service"
Miinukset: "We were a few mins delayed after we had already boarded"
Plussat: "My flight has been cancelled"
Miinukset: "From Helsinki to Stockholm I missed my flight because we boarded late. Once in Stockholm I had to take two different planes for my destination and in result loosing time"
Miinukset: "Everything was excellent"
Miinukset: "We seen other flights go out to the same destination before ours even though everyone should be delayed by the weather. Even flight taking off an hour after our scheduled flight got there a few hours earlier."
Miinukset: "I don’t like how the food on premium economy is packed in a cubic box that is really messy to eat from which the small plastic cutlery. Food quality is good, but feels like being an animal being fed from a bucket."
Plussat: "That we had a bottle water"
Plussat: "On time."
Miinukset: "The cabin crew was detached, and curt."
Plussat: "No comment since very short flight."
Miinukset: "My husband was unable to check in on line. SAS when contacted by phone which was difficult to do because it is hard to locate their number had no explanation other than maybe due to security. We missed a tour due to the time spent (unsuccessfully) trying to solve this problem."
Plussat: "Decent movie selection and very smooth landing"
Miinukset: "Surprised that Asian airlines typically havr larger and more comfortable seats. The SAS flight was fully booked and you could feel the cramped-ness of it. Also we weren't given the choice of what to have for our meals and were merely handed our food. Lastly, the flight was very, very uncomfortably warm."
Miinukset: "website made it impossible to pay for baggage ahead pf time...so therefore they could and did rob us blind once we got to the airport the day of"
Miinukset: "Didn’t have veggies good on board"
Miinukset: "The seats were far too narrow. At least I could put both feet under the seat in front of me!"
Plussat: "On schedule, great crew"
Plussat: "Everything about the flight was fine. Boarding, flying and retrieving luggage were all standard and went smoothly."
Miinukset: "I was upset that neither Kayak nor SAS provided any information about our ticket being a basic, basic ticket, by which I mean, did not include any checked luggage allowance in the price of the flight. I ended up paying 140 additional Euros for two bags. It appears that SAS's pricing is gaming the system when searching for flights or that Kayak is not being up-front about the type of fare they are advertising."
Plussat: "Seats are more comfortable than those of many other airlines."
Miinukset: "Normally, I am not picky regarding airline food. In SAS's economy or "Go" class, there is no choice of food. I can think of plenty of dishes that would be appealing to many people. Yet the meal that was served, beef stew, posed a problem as I don't eat red meet. Since many people also do not eat beef due to religious beliefs, I am appalled by SAS's decision to only serve this dish to its economy class passengers. As I ordered my ticket through Kayak, I didn't have the option to request a special diet, nor did I think to do so as airlines generally do not serve serve a beef dish as their one and only."
Plussat: "food was delicious and I liked that they give everyone a full bottle of water at the start of the flight; plane was new and updated"
Miinukset: "Boarding was awkward and just a giant mass of people funneling in; tv show options only had 1-3 episodes and not entire seasons"
Plussat: "Pros: -Good food -Good entertainment -Attentive staff"
Miinukset: "Cons: -Uncomfortable seats ( I took the free seat and didn't upgrade) -Poor air circulation ( I hardly felt any AC) -Lack of overall plane space"
Plussat: "Flight was on time and the crew was effcicient"
Miinukset: "My knees hit the sear in front of m before they recloined. No way to sleep."
Miinukset: "They should really let you know ahead of time that certain seats (like the ones in front of the emergency exit--not at the emergency exit) dont recline. The passenger in front of me reclined her chair all the way back and seeing as I couldnt recline my seat I had very little space and found the three hour flight extremely unpleasant."
Plussat: "My first time flying SAS on my trip to Europe from USA and I was highly impressed. Everything was efficient and comfortable. One of the highlights was the check in - this is often a long and frustrating process, however this could not have been easier and so quick. I was very happy and made my entire check in experience simple and efficient. I will be going straight to SAS for my next trip to Europe, no question. Thank you very much!!! Daniel Valewink"
Miinukset: "Never made it to destination"
Plussat: "They were very accommodating to alternate diets. All staff were very friendly and helpful"
Plussat: "Great flight very happy"
Plussat: "Quick flight"
Miinukset: "1 hour delays and 70 euro bag fee"
Plussat: "Great movies. Lcd Screen is awesome"
Miinukset: "Somewhat unfriendly crew"
Plussat: "The airline is very professional and the crew were very courteous."
Miinukset: "During my layover, the airline did not post the gate for my flight to Athens until an hour before, which caused me to have to run across the terminal to another set of gates."
Miinukset: "Terrible service and they lost my sons car seat. Ruining my whole vacation here since we can't drive anywhere."
Plussat: "The movies, the seats, the food,"
Miinukset: "The attitud of te attendant,"
Plussat: "The service was excellent. The food very good. Toilets inorder and clean, even just before Copenhagen. In Chicago i had to wait about 30 min tor a wheelchair. It seemed that noone wanted to go to termimal 5. A very nice young man finally came, he gave me frindly and excellent service. ALIS"
Plussat: "The crew were very friendly"
Miinukset: "The entertainment System could use an update - more recent movies and TV shows would help."
Plussat: "Great friendly staff. The delay we had going up in the air was caught up before we landed."
Miinukset: "The slight delay due to something not being able to lock."
Plussat: "The flight was good : excellent pilot and crew. Good takeoff and landing. Short but sweet flight."
Miinukset: "Leg room is a nit short for tall people. Everything else was great."
Miinukset: "Consistently fails go have functioning wifi onboard in spite of marketing to the effect that it is there and free."
Plussat: "Very fast boarding, clean aircraft and efficient, friendly service. Caught a break and had a smooth flight and landing"
Plussat: "Short flight, friendly crew."
Miinukset: "Delayed departure. Temperature in cabin was uncomfortably hot while waiting for departure."
Plussat: "The entertainment system is among the best of airlines."
Miinukset: "The Lufthansa representative in Frankfurt made me check one of my bags, when SAS clearly said I was allowed to have one carry-on and one personal item. This was not a Lufthansa flight, but the rude attendant insisted on enforcing Lufthansa rules on an SAS flight and refused to even allow me to voice an objection. I will not fly Lufthansa ever after this. SAS should have its own representatives who understand customer service at all gates."
Plussat: "Not enough space to store items."
DO NOT FLY WITH THIS AIRLINE! To start with, we were charged an extra $100 for our carry-on baggage apparently being overweight. This was not something we were told about prior to flying or we would have packed differently. During our layover in Portugal, we were delayed. Once they started to board, we got on the bus and drove out to the plane. Upon arriving at the plane, there were already two other busses there that had not even offloaded yet since they were apparently still servicing the plane. We had to stand in a crowded bus for about 45 minutes packed in like sardines. So much for social distancing and covid concerns! The plane itself was uncomfortable and the service terrible. I have flown across the Atlantic many many times on other airlines and have always received amazing service. This was not the case with TAP. Other than a small glass of water, we were only served drinks one time. There were no refills or additional service, which for a 9-hour flight is unheard of. I hated every minute of my time with TAP and will never fly with them again even if someone offered me a free ticket.
Plussat: "New airbus neo great entertainment set up and comfortable seats . Excellent food in economy and very professional crew with personality"
Miinukset: "Economy fare was great until 95 euro for a single bag added to stowage was added on . With Ridiculously high baggage charges watch out if you are flying economy. Sort of negates the benefits of economy"
Plussat: "Good service on the plane, the food was good and the seat was very comfortable."
Miinukset: "The boarding process was a bit uncomfortable at the Lisbon airport. The space provided at the gate for the passengers to wait was small, with everyone trying to fit in front of the gate, it was tight."
Plussat: "The price."
Miinukset: "Starters, main course, etc where very odd combination of flavors and therefore not at all appealing. Don't provide beverage service in Business outside of meal times. Seats good but space is restricted. Feel closed in."
Plussat: "Crew was great and very friendly, and helpful. Was in Business class so not much to complain about, although the headphones were not working properly."
Miinukset: "The boarding area in Lisbon is very congested and disorganized."
Miinukset: "The boarding process was awful! The airport itself is difficult to maneuver in. No information provided regarding the flight. Airport security and police very very rude!"
Miinukset: "Wait time on buses from-to airplane to terminal was long."
Miinukset: "The crew could be a little bit more accommodating. Both flights ran short of toilet paper. They don’t conduct an intermediate check of the toilets."
Plussat: "Great Crew nice plane"
Miinukset: "Uncomfortable seats, not enough space for carry on, due to luggage cost is way overpriced, as well as seats too expensive"
Plussat: "all staf in airport pleasant and quickly to across other place to connect"
Miinukset: "a lot of people they pass by preference, and late for star Alliance"
Miinukset: "Switched planes both ways, changed my paid for seating. No notifications. Excess luggage charges. Would never recommend this airline."
Plussat: "The planes were fantastic, wish all other airlines provided the same amenities. There was ample leg room (even in the economy peasant class), there were innovative changes in the pullout tray, beverage holder, convenience of charging devices, a mirror, specific pockets for books/glass cases/snacks. And a very comfortable headrest which made snoozing easier."
Miinukset: "Contacting TAP Customer Service was a nightmare. It took forever before anyone answered the phone &, when they did, it was VERY difficult to understand their English. Forget reaching ANYONE after 9 pm; ditto for trying to do anything online, e.g., checking in, picking seats, modifying reservations, etc. If you are forced to do anything at night, prepare yourself for total frustration."
Miinukset: "No cnn or fox news in English"
Plussat: "Nice staff"
Miinukset: "If you are seating at the end of the plane they never have the 2 choice of meal and you are force to eat whatever is left, it happens more than once, seem to be the practice and is not fair to the costumer"
Plussat: "We had comfort seats and I liked that because of the space you have, 2 simple meals and they served water in between the meals I will fly TAP again"
Miinukset: "Entertainment is okay, poor sound, and the quality of the screen was so so,"
Miinukset: "Inbound flight - flight got canceled from Budapest - after calling the airline and waiting in the line the 2 first lady I was talking to put me on hold and never got back to me, the 3rd lady had no idea why the flight got canceled except it was for emergency. She said next flight would be 2 days later - after calling the insurance I booked for the flight, they didn't want to reimburse for the interruption because the airline could not explain why it got canceled and i should prove that the flight was canceled - after being 6h on the phone with airline and insurance and waiting line had to hang of without solution. I had to purchase a new ticket from another airline to be able to fly on the same day back to Miami. - after arriving at the airport next morning for the other flight it turns out that Tap Portugal booked me to British Airways but they have not send me a notification email about it, so if I do not ask at the counter for Tap Portugal for the paperwork for the insurance I would never find out that i got a new flight and i would have miss it and the insurance would have never pay for it. With the new ticket i had to purchase, my travel with Tap Portugal cost me on the end around $3000, and I do not have that much money for a ticket at all, now I have a financial trouble. Thanks, never again."
Plussat: "Food was good."
Miinukset: "Flight was delayed"
Plussat: "2 meals, headphones, blanket and pillow all included. Flight was good - but being hit with surprise bag fees was not appreciated. (Was not notified at the time of booking)"
Miinukset: "Was charged $92 USD per checked bag at airport. Very displeased."
Miinukset: "The worst airline"
Plussat: "Very good staff"
Miinukset: "They ran out of my food choice after the 2nd row of business business class. Their video is 20 years out of date, and for business class a disgrace"
Plussat: "The actual flying of the plane, take off and landing was really smooth! Well done to the flight crew! We were pleasantly surprised to be served 2 full tasty meals on our long flights as well."
Miinukset: "Tv/movie options were not as good compared to our previous flight to Lisbon. We used the economy option which required us to pay for a seat upgrade in order to be able to hear each other. I will use this airline again if I have to but it isn’t my first choice."
Miinukset: "Uncomfortable seats, too stiff."
Plussat: "Great friendly service. Very clean and organized crew. Nice plane, great flight crew. Comfortable seats. Free ear pieces and drinks for international flights"
Miinukset: "THE PROBLEM IS THE SAME: WE PAID AN EXTRA CHARGE FOR LUGGAGES, HOWEVER WE HAD A NORMAL TICKET THAT INCLUDED THE PRICE. TRY TO PROVIDE THE MONEY BACK!"
Plussat: "The flight was direct to Lisbon"
Miinukset: "TAP a total disappointment. The biggest surprise of which you guys at Kayak are somewhat responsible is the ridiculous fees of $90 dollar per bag checked in. Obviously the face value of the ticket is cheaper but in practice I had to pay 360 dollars to check in my bags going and coming."
Plussat: "Shorter time over Atlantic. Very gentle staff. Good food and service. And I will visit Lisbon next time"
Miinukset: "Boarding from a bus at the main TAP airport for so many travellers and a long trip. Hei! Is not an economy charter!"
Plussat: "The food was good. I have Celiac Disease and they accommodated my gluten free necessities with GF bread!! Wow."
Miinukset: "The entertainment for an international flight (9 hours) was horrendous. The tiny TVs were actually fuzzy and it is set up so that you cannot actually choose your movie. It is like watching TV where you may tune in to a movie 20 minutes into it playing instead of starting whatever movie you want from the beginning. To make matters worse, there was no plug-in in case you wanted to watch entertainment of your own on phone/iPad."
Miinukset: "Late flight connection"
Miinukset: "Flight was delighted and service staff was slow"
Plussat: "Accommodating flight crew. Good food. Nice landing and take off."
Miinukset: "I am a permanent resident of USA and have a Green Card and the portuguese boarding crew gave me a hard time about my paper work. I was very disappointed by the way they treated me."
Miinukset: "When I booked the ticker online I was informed that I can take up to 23kg luggage, but when I checked in, I had to pay over $120 per person for luggage...I was very disappointed with th ideas treatment"
Plussat: "Best flight I have ever taken. Hands down"
Plussat: "The fact that children were served first."
Plussat: "Nothing so far since I'm not in Miami yet but in.. Newark."
Miinukset: "Delay, horrible reschedule, missed flight due to a lack of time between departure and arrival, no communication, poor solutions, I had to pay for a hotel and food on my own. Goodbye TAP."
Plussat: "Crew waa super attentive & friendly"
Miinukset: "Entertainment was lacking Movies were on only certain times You were not able to pause or stop Audio was bad"
Plussat: "El personal amable."
Miinukset: "La calidad del entretenimiento, pésimo. Calidad de sonido y video. Los asientos no tiene para cargar los aparatos. Adicionalmente, no llego un paquete que embarcamos en Madrid con conexión en Lisboa."
Plussat: "No delays"
Miinukset: "The sit are very uncomfortable, no leg room. The audio was not working, no entertainment. The flight attendant gave us a card to call customer service, to provide for improvement on these flight."
Miinukset: "Passenger attention not he best"
Plussat: "Smooth landing"
Miinukset: "A few bumpy moments in the air!"
Plussat: "Exceptional service and professionalism of crew. Food was delicious...Aircraft was clean. Left on time...landed half hour early. It was a perfect flight."
Miinukset: "My husbands snoring. LOL."
Plussat: "Very efficient and friendly crew and boarding personnel"
Miinukset: "This time we got one of the older plane desperately needing some updating Old style entertainment system"
Plussat: "Both meals very nice. Crew members pleasant"
Miinukset: "Food served a bit late"
Plussat: "Five stars for TAP, good attention of its staff, good food and attention during the flight."
Plussat: "The food was delicious"
Miinukset: "You can't watch a movie you want to. The channels are set, like tv, can't rewind or pause"
Miinukset: "They keep us inside the bus trapped for more than 20 min, before boarding, very bad experience."
Plussat: "Good flight, boarded and left on time. Food and service were fine."
Miinukset: "My entertainment system at my seat kept freezing. Would have used it throughout the flight but was only able to watch one movie. Reset attempts occurred but eventually I gave up."
Plussat: "Not much"
Miinukset: "Very unorganized"
Plussat: "So much more leg room than the first flight, was able to fully stretch out my legs when needed. Better entertainment with so many viewing options; was able to watch 4 movies."
Miinukset: "Turbulence was pretty bad, but I can't fault the airline for that. Food was typical plane food, but they did cancel the second meal due to turbulence. At the end of a 9 hour flight I was starving by the time we landed. Constant updates over the loud speaker by the pilot and stewardess got annoying; felt like every 20-30 minutes and saying the same thing, and saying it in 3 different laugages."