Halvat lennot Providence

Miinukset: "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"

Plussat: "The crew was lovely and friendly, very pleasant to fly with."
Miinukset: "Not a fan that I was seated between 2 men I did not know which made me uncomfortable enough that I couldn't sleep at all during my red eye."

Miinukset: "A lot of turbulence"

Miinukset: "Temperature control. Information about the delay"

Plussat: "Delicious food for coach"
Miinukset: "Cabin crew arrogant and rude Power ports didn’t work WiFi down"

Miinukset: "Check your planes thoroughly before placing passengers on it. The pressurized cabin almost killed us!!"

Miinukset: "Good"

Plussat: "The crew was great."
Miinukset: "More food."

Plussat: "The crew was good"
Miinukset: "The plane was extremely hot."

Plussat: "Reliable Airline - on time - kept up to date on flight timing - Great crews. Good stuff."
Miinukset: "Good stuff."

Plussat: "The Movie selection was pretty good for such a long flight."
Miinukset: "Seats front to back is WAY too short in economy. Person in front of me put their seat back putting my movie screen 2in in front of my face. Plus, when a meal arrived, I had to put my elbows into my neighbors seat to cut because I couldn't put them front to back. Crew seemed uncaring."

Miinukset: "Best option across the pond"

Miinukset: "Best option across the pond, amazing upgrade prices"

Plussat: "Always Veg Meal for All"
Miinukset: "N A"

Plussat: "Clean Washroom"
Miinukset: "N A"

Plussat: "Service by crew. I was flying economy but it was par to business class."

Plussat: "Delta does an overall nice job."
Miinukset: "Food is OK. Service is friendly though. Comfort + was nice. Bathrooms were not great, smelled, could use a refresh."

Plussat: "Delta in flight entertainment is great."
Miinukset: "Always delayed."

Miinukset: "Good"

Plussat: "Crew were ok. Not that comfortable."
Miinukset: "seat need to be more comfortable"

Plussat: "None of it"
Miinukset: "Everything. Can it please leave on time for once"

Plussat: "The crew was amazing"

Miinukset: "Had to collect & re check luggage between flights. Couldn't they have been transferred to the next aircraft?"

Plussat: "Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift."
Miinukset: "delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed"

Plussat: "Very friendly cabin crew. Comfortable and food was good and drinks and water was plentiful. I would highly recommend Delta for transatlantic flights,compared to so called 4* airline Aer Lingus, then Delta are a 6* in comparison"

Plussat: "Nothing."
Miinukset: "Somehow they didn’t serve snacks and drinks, I’ve been being thirsty and hungry, at the last 30mns I felt like I wanna throw up. We landed around 30mns ago and now no gates ready for us to get out of here. Still waiting inside the plane."

Plussat: "Staff and flight were good"
Miinukset: "The chicken dinner was mediocre"

Plussat: "Great service!"
Miinukset: "N/A"

Plussat: "The seats felt roomier in this smaller plan than the bigger ones and one of the flight attendants was lovely!"
Miinukset: "It was so dirty! The flight attendant who spoke over the PA mumbled and was not clear at all in anything she said. Maybe she was tired and had a long day but she definitely didn’t seem to want to be there. I didn’t know that you got a receipt with your seat number on it because it wasn’t explained and that was my first time flying Delta in years. Overall one of the worst flights but thankfully it was fast!"

Plussat: "Boarding, flight, landing"
Miinukset: "Baggage claim was unmanned Ground transportation was awful Delta & all Harrisburg staff was not responsive, for example w/baggage unmanned a sign said "go to ticket counter" when I got to ticket counter Delta agent didn't notice me in Sky Priority line for 5 minutes because she was texting on her personal cellphone."

Plussat: "On time flight courteous service"
Miinukset: "Food"

Plussat: "That I got to my destination safely, and my luggage wasn't lost"
Miinukset: "The seats are so uncomfortable, and trying to sleep on the flight was nearly impossible."

Miinukset: "I checked bag at the gate voluntarily in advance and was able to board zone 1. However, when I got to my destination, I found that a large iten had been removed and was missing. The staff would not help locate or recover it."

Miinukset: "Plane journey awful. Speaker had a loud buzzing noise all the time so never heard a word bad landing. Rattling plane Very cold."

Plussat: "The fact that I was so relaxed."
Miinukset: "The food"

Plussat: "Nothing."
Miinukset: "The worst flight I have ever been on. Sat on the plane for an hour before taking off with no AC"

Plussat: "Crew members on plane were fine, but crew at JFK airport needed training in customer service skills."
Miinukset: "Big delay because no running water in bathrooms, which caused me to miss 2nd flight. Seating was ridiculously tight. Check in online was problematic."

Miinukset: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"

Plussat: "Check in Denver super helpful Gate staff hustled to turn around flight Flight crew excellent"
Miinukset: "Flight delayed, almost missed international connections"

Miinukset: "My daughter was booked on this itinerary and was finishing her last leg of journey. Complete ticket was booked thru Delta Airlines. Her flight from Amsterdam to New York today operated by KLM, was delayed by few minutes. And Delta flight from JFK to Cleveland DL4084 was preponed by airlines. Result was my daughter was not allowed to board the aircraft. Worst was yet to come. Your staff at the gate offered her a flight to Cleveland for next day at 3:30 pm??? Means around 24 hours later. Is this how you behave with a girl of 19 years, asking her to stay at the airport. She was refused Hotel and Lounge stay by your team!!! Is this what you call customer services??? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Why are your people scared to put it in writing if everything that you are doing is right by the Law??? I was left with no other option but to book her on American Airlines flight today departing at 9 pm to ensure that little girl doesn’t have to spend close to 24 hours at airport by paying $423. Who is going to bear the loss of money and mental torture that your team has given to me and my daughter???? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. Rajesh Mendiratta Sent from my iPhone Rajesh"

Miinukset: "We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!"

Plussat: "Snack"
Miinukset: "I was delayed over 2 hours"

Plussat: "The flight for getting us therw"
Miinukset: "No food and no entertainment"

Plussat: "Everything was perfect and most of all ON TIME Thank you Delta!"

Plussat: "Movies"
Miinukset: "I hate the biscuits and water... really? On a 3hrs and 30 minutes flight. You guyz can do better"

Plussat: "good flight and pleasant staff"
Miinukset: "no vegetarian option in business class therefore nothing to eat for me for whole flight. also sky lounge very poor"

Plussat: "Swift travel!"

Plussat: "Very friendly crew"
Miinukset: "Lack of subtitles on available movies & series"

Plussat: "Everything was perfect."

Plussat: "When we did get in the air, the flight seemed to go quickly and we got there fast."
Miinukset: "I upgraded to 1st class for both flights but the plane seating was very dismal and hadn't been upgraded in either of these planes for a long time. After we boarded the plane we were told that no drink, snacks or food would be offered. The attendant shut off the lights as soon as we got in the air and kept it dark in the cabin until 10 minutes before we landed. She never came around to check on us once or ask if we needed anything. I was so thirsty when we landed. I have decided that I will either go back to United Airlines or check out the 1st class options at American Airlines better next time. This might not have been their fault, I'm not sure what it was, but the flight was late landing and we took off an hour late as well which really put me behind schedule."

Plussat: "Unlike other AA planes, the plane that flew this particular route was at least updated with seat-back screens."
Miinukset: "Unfriendly service. A sandwich wrapped in plastic wrap is an absolutely horrible excuse for first class meal service."

Miinukset: "Except for Ginette , the rest of the crew weren’t courteous or polite. Couldn’t wait for you to complete your meal to clear up."

Miinukset: "We waited in the shuttle bus for one hour while they determined the plane needed maintenance and found another plane to warm up"

Miinukset: "Boarding slow"

Plussat: "Nothing"
Miinukset: "The flight boarded twenty minutes late despite the plane being at the gate early scheduled departure. Baggage took another forty minutes to load. Then they decided there we were overweight (data that should be known before the cargo was loaded) and off loaded two people. Then after another delay they realised that off loading people meant off loading their baggagge, total delay nearly 2 hours The hedset socket on the entertainment system did not work The USB port did not work THey ran out of food after serving three rows, loaded four sandwiches, no wraps and 2 cheese plates for a full evening flight that was over 5 hours in duration including the delays."

Plussat: "That the flight attendant was really helpful"
Miinukset: "If the flight would have been on time"

Plussat: "The pasta meal was quite good"
Miinukset: "Some more space. Individual entertainment. Air quality"

Plussat: "We didn’t crash and die. That’s the only positive."
Miinukset: "Before we boarded I listened to a couple described how they always went ahead in line at boarding because no one ever stopped them. They described how they waited until group 3 was called and then went right through. While we were waiting, we watched them do it again. If you need to cram people into tiny spaces to be profitable, then you cannot allow them to make it worse by putting back their seats. I spent 90 minutes with a seat back jammed into my chest. We were ignored when handing out snacks, probably because we were invisible behind the seats pushed in our faces. It was one of the most miserable flights I’ve experienced."

Plussat: "Courteous crew"
Miinukset: "N/A"

Miinukset: "Gin availability"

Plussat: "Seat 5A was great"

Miinukset: "Missed the flight due to poor staff and a delayed landing from my crossover. Given how childish the ground staff were being, I can only assume the flight staff wouldn't be much better."

Plussat: "Wide choice of films on the flight, boarding was hassle free."
Miinukset: "Crew could have been much politer when asking about the food wishes of others. Seemed to have no idea how to walk through the aisles, hitting my head and shoulders more than once while walking through."

Miinukset: "Flights were crazy, our plane was delayed over an hour while we were already boarded due to low fuel. We also circled around the air which caused at least 13 other people to miss the connecting flight to Vegas by three minutes and they could not hold the plane."

Plussat: "Good entertainment, seats were ok."
Miinukset: "I paid for a seat with extra leg room and then was told at the gate that there were none of those seats left, despite the fact that I booked and paid for that seat 3 weeks ago!"

Plussat: "The crew skipped me for breakfast and i had to ask for food."
Miinukset: "The food was not very good. Bread rolls stale and inedible. The rest of the flight was good."

Plussat: "Everything BUT the ticket agent"
Miinukset: "Key West Ticket agent who also did double duty as boarding agent was so rude and condescending to everyone. Very short and impatient. Speaking to us like we were all idiots. Employees like him give flying a bad rap."

Miinukset: "No food on the International flight from Kingston to Miami."

Miinukset: "Delayed flight"

Plussat: "Friendly crew"
Miinukset: "Having to pick up our luggage when getting off plane from Sydney, just to walk them around the corner to be put on flight to ATL. (I thought luggage handlers were paid for this). Luggage had already been put through security!! This put us in a TOTAL RUSH just to make it on the plane ourselves!"

Miinukset: "Crew needs to improve their attitude"

Plussat: "Comfortable flight. New plane"

Miinukset: "Limited legroom is a problem. Otherwise, the flight was fine."

Plussat: "Pilot did well on rainy flight"
Miinukset: "Only pretzels for snack"

Plussat: "Flight on time"
Miinukset: "Service, quality of food, availability of food choices"

Plussat: "Good legroom on economy"

Plussat: "Awfully rude flight attendants Took multiple buses I guess American doesn’t pay good money to the airports"

Plussat: "Flight was comfortable and enjoyable. Entertainment was great lots of films to choose. Service by the flight crew was excellent"
Miinukset: "Nothing"

Plussat: "Great crew again, basic aircraft but comfortable economy seats."

Plussat: "Outbound, it was on time, plenty of legroom, plenty of good snacks, drinks and food. An enjoyable flight. Score 10.0"
Miinukset: "Return flight - The flight departed 4 hours late. The seating was so cramped my husband couldn't move his legs at all, never mind try to sleep. The staff members were not smart in appearance, some with long untidy hair, and did not interact with passengers except to hand out food. The food was reasonable. We disembarked feeling like wrecks. Score 2.0"

Miinukset: "Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!"

Miinukset: "There should be more number of check in bags for passengers. At the least the overhead bins should be allowed to the passengers."

Plussat: "They rerouted me so I at least salvaged some of my trip."
Miinukset: "They rerouted me for no reason making me miss my reunion."

Plussat: "We took off and landed safely."
Miinukset: "Felt very low budget and cramped."

Plussat: "Comfortable wifi enabled jet."
Miinukset: "Flight delayed over 2hrs. Inbound aircraft mechanical trouble. No info provided by airline. Maddening 10 minute rolling delay. "Your flight is boarding in xx(10) minutes and no airplane is at gate. It's just ridiculous."

Plussat: "Veggie Asian meal was great - curry."
Miinukset: "Freezing cold air conditioning. Seven hours siting in a fridge. Asked stewardess to turn it up. She didn't."

Plussat: "Asked a stewardess to turn the heat up and she did."
Miinukset: "Freezing cold air conditioning. Every person I could see was wrapped up in their blanket before we had even taken off."

Plussat: "eh, mediocre but usual service from a US airline. Just enough to get you from point A to B, but you’re exhausted once there."
Miinukset: "too little leg room, and quite uncomfortable seats, couldn’t relax and was cramping from being unable to move more than an inch."

Plussat: "On time."
Miinukset: "One of my pieces of luggage was not on my flight. The gate agent was difficult to understand. It was her nasal accented English that was the problem."

Plussat: "I needed special assistance due to limit of mobility and I have been refused assistance twice"
Miinukset: "On the top of that my luggage was damaged"

Plussat: "Ease of entry."
Miinukset: "Personal space is very, very limited and food is terrible for an international flight."

Plussat: "Not much here. The seats were ok, but the rest of the flight the airline was just poor."
Miinukset: "The airline is so outdated and behind the times of their competitors, their in that they don't have in flight entertainment unless you download their app and give them your email address. On top of that when I originally booked my flights, I had made sure to have 1.5 hr for a layover between my connecting flights. Well, they decided to move up my connector such that I had 25 minutes to run across 2 terminals. They only give you pretzels on the plane, and a single soda drink. They offer you "food bundles" but why do I want to pay $8 for a sandwich that costs $1 to make."

Plussat: "Time of flight and on time flight"
Miinukset: "Lack of gluten free snack Cramped knee room"

Plussat: "Great crew"
Miinukset: "WiFi not working"

Plussat: "The help on getting on the plane and the pleasant staff on the flight"
Miinukset: "The food"

Plussat: "Dreamliner plane"
Miinukset: "Terrible service from get go which continued when landing in Melbourne with hopeless Qantas."

Plussat: "Not much"
Miinukset: "Passengers brought hot food on board at Dallas. McDonalds and KFC odours were overwhelming for first 30 minutes."

Plussat: "The pilot and co-pilot took the time to answer my question about turbulence. They were very friendly. I appreciated that."
Miinukset: "There is insufficient legroom in coach, especially when the passenger in front of me reclines."

Plussat: "Flight was not completely full so I got an empty seat next to me."
Miinukset: "We were delayed due to some balance issues."