Etsi halvat lennot reitille Texas $[18246-Turkuun

Miinukset: "Food was not fully prepared. potatoes were hard."

Plussat: "Honestly, it was probably the best trans-Atlantic flight I have ever made. Clean, comfortable craft. Polite and attentive crew."
Miinukset: "Nothing comes to mind. Keep up the good work."

Miinukset: "No WiFi despite paying. No Kosher food despite ordering."

Plussat: "Didn’t like anything. Mediocre all round."
Miinukset: "Disembarkation took 40 mins due to which most passengers struggled to catch connecting flights. Very poor service by Lufthansa to help delayed passengers."

Plussat: "-"
Miinukset: "I could not make it for the 1st part of my journey due to personal circumstances. There was no notification from Lufthansa that my return journey would be been cancelled as well. I found out 1 hour before the actual flight. Was offered a replacement ticket for over £900. Bought a new one with BA."

Plussat: "As previously stated hated having to go through security again"
Miinukset: "Chocolate"

Miinukset: "Well,my whole trip was an adventure! I booked it online but in reality, it wasn't what was advertised. There was a problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so"

Plussat: "New-ish aircraft"
Miinukset: "Prompt departure; better food/snacks."

Plussat: "Respect and politeness of the staff"
Miinukset: "Wi-Fi is not available on all flights also is easy to download the fllynet"

Miinukset: "The flight was cancelled and rescheduled for tomorrow same time due to bad weather. I had a child with me and it took 2.5 hours for us in the airport to get a hotel and taxi for night stay and I reached at 0030 at night. The lufthansa staff was not helpful at the start. I will missed a meeting for"

Plussat: "Seat and crew were amazing but obviously struggled to be proud and confident of their job, can’t blame them if the company cuts expenses all over."
Miinukset: "When you fly business class, you expect a different product than economy, because you pay almost double the price. All we got is the same lousy sandwich as in economy, neither are alcoholic or hot beverages available due to ‘shortage of staff’ as the crew announces. A flight far behind LH standards."

Plussat: "Seats were good."
Miinukset: "Frankfurt airport was bad. Too hot and poor organization. There was no place to sit and we were not allowed to go to the gate where sitting place was available."

Plussat: "Not and horrible waited for 10hour before we board the last journey"
Miinukset: "Is horrible will not use kayak again we want to change the flight we were told not changeable"

Miinukset: "The in-flight snack - choice of two disappointing sandwiches."

Miinukset: "I don't know why all airlines don't have a more orderly system for boarding by zones (like Delta). Lufthansa and Swiss both just have a mob of people blocking the boarding area and hindering people who shoud actually be boarding to get through."

Plussat: "Crew very good"
Miinukset: "Could not check in online or get seat reservations in advance (other flights for journey allowed us to choose seats when we booked flights). This meant we were sitting separately and groundstaff suggested we were on standby, which we definitely weren't! Very irritating and unnecessary."

Miinukset: "The plane was delayed"

Plussat: "Crew was helpful, food was good"
Miinukset: "Seating could have been better"

Miinukset: "This was a smooth as clockwork journey, the transit was easy and we were kept well informed about changes in the gate number"

Plussat: "The notifications for the change of gates by Lufthansa."
Miinukset: "Dairy free option for snack. Larger stock of drinks (Ran out of Beer). Made sure the luggage is loaded on to the plane! Communication to inform passengers that no luggage had made it to Birmingham as people were waiting around for hours!"

Plussat: "Clean airplane, Nice seats. Very nice crew. Good connecting flight."

Plussat: "Comfort and space"

Plussat: "My seat was next to bathrooms when everyone start using it start smelling too much very uncomfortable sitting there. Food chicken was very salted, they run out of drinks 10 hours flight dinner served at begging no snacks or anything till 2 hours before landing"
Miinukset: "At least air fresheners in bathrooms or something better so passengers can sit comfortably"

Plussat: "Great staff and food"

Plussat: "Service leg room and service with a smile"
Miinukset: "N/a"

Plussat: "Service on the DFW-->FRA leg was phenomenal (ratio of attendants to fliers). Food was delicious and seats very comfortable."
Miinukset: "Boarding process and organization could have been a bit better in communicating access and groups. Not super critical, but the goal in in process is to be as efficient as possible."

Plussat: "Booked upper deck, lots of leg room and space. Very comfortable 11hr flight. Staff were lovely and food good."

Plussat: "Lufthansa is a friendly airline but was unable to help with our problem because I had booked through Kayak."
Miinukset: "When I presented my passport at the counter to receive my boarding pass, I was told my passport needed to be over 3 months before expiration. It expires January 14, 2019. It is not written on the passport, nor mentioned during booking. I’ve been to Latvia four times previously and never heard this requirement. I cancelled the flight with Lufthansa who said I must call Kayak who gave me another number to call and that number then sent an email that said there was a $350 rebooking fee for each ticket, IF they decided I was eligible for rebooking. Yes, we got a great rate, but looks like wasted $ now. I will book directly with the airline in the future to ensure the ability to rebook."

Plussat: "not much"
Miinukset: "The worst food I have ever had the displeasure of having in my mouth. The staff kept bumping into me and therefore did not sleep at all."

Miinukset: "Great plane & serive & big bathrooms"

Plussat: "wine"
Miinukset: "no screens"

Plussat: "coffee"
Miinukset: "boarding was chaotic"

Miinukset: "I get Emergency to be sick and be in hospital and the request company for exchange my fly back from Slovakia back to my country USA and they declined my refund or exchange tickets even if I have doctors statement being in the hospital they’re rude and mean and decline make any changes for me"

Plussat: "Excellent crew"
Miinukset: "Toilet"

Plussat: "The service and the entertainment system"
Miinukset: "Food was not up to the mark, which it almost always is. The crew were a little rude at times, which is also not very common with this airlines."

Miinukset: "So there was a 2 hours delay in Dallas which resulted in 11 hours delay in Frankfurt .. this trip was horrible how did they dare do that to the passengers.. they should have gotten us a place to rest but we were left on the chairs in the airport.. will never fly Lufthansa anymore"

Plussat: "We left DFW in extremely hot weather. The ground crew managed the boarding to keep everyone out of the hot tunnel entry as long as possible. Even through there was a delay in boarding already, the crew kept us well informed. The cabin crew was very pleasant and accommodating. Smooth flight and still made it to our connecting flight on time."
Miinukset: "Leg room in coach is really cramped but that is all airlines unfortunately."

Plussat: "Crew amazing"
Miinukset: "No entertainment."

Plussat: "We upgraded to economy premium which was fantastic. With the exception of seats that lie down all the way, you feel like you are in business class."

Plussat: "The flight crew was amazing and the overall experience was great."

Plussat: "Not much."
Miinukset: "comfort was awful. seats in the cattle section are awfully uncomfortable and space is at premium. food was bad. the cleanliness of the bathrooms leaves a lot to the desire. the Frankfurt airport is just plain awful. overall, I would not recommend Lufthansa, it was just that I did not have a choice."

Plussat: "Welcoming from the crew"
Miinukset: "Take off was very scared"

Plussat: "Everything. Lufthansa is still the best."

Plussat: "Once again, the in-flight crew was excellent."
Miinukset: "The Frankfort airport is a nightmare. They have loooooooong gateways, so when I Finally got through security FOR THE THIRD TIME, it’s a 10 minute, speed-walk to the gate. Again, a flight delay was the only thing that made the connection possible. I made it to the gate with 3 minutes to spare, so no time for the bathroom, no time to get lunch or even a bottle of water, no time period. And at the end of it all, my bag is lost."

Plussat: "See above"

Plussat: "Boarding was late. Pilot said he would makeup the time, but he didn’t. Many passengers were late for their connecting flights.The Airbus was smooth and relatively quiet. Not much room for a 6 foot male. Crew was excellent. The food was just okay. Had to take a shuttle to and from the terminal in Frankfort, which added to the delays. Late boarding from Frankfurt to Stuttgart. Had to wait for the shuttle. Flight was fine."

Plussat: "Very nice staff. Excellent entertainment options and food!"
Miinukset: "Arm room was a bit cramped."

Plussat: "The flight was full. service, food and entreatment was excellent"

Plussat: "We were warmly welcomed on board by the flight captain. I had not expected this. My wife has some physical challenges and received special treatment, in fact we were accorded priority in boarding as she had to temporarily use a wheel chair. Me and my daughter all enjoyed the privilege by association."
Miinukset: "My wife is diebetes, we had requested for a special diet but although this was documented on the air ticket, there was oversight and she had to make do with normal menu. Fortunately there was no adverse consequences."

Miinukset: "It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding."

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Plussat: "Made it"
Miinukset: "Nothing in particular"

Miinukset: "Last minute change of boarding gate led to a dash across the airport!"

Plussat: "Fast and efficient!"

Miinukset: "."

Miinukset: "Third delayed flight in a row within the week. Seems to be considered acceptable business practice."

Plussat: "Excellent and professional crew members"
Miinukset: "Nothing, the flight was smooth, most enjoyable"

Plussat: "Professional and courteous crew"
Miinukset: "Nothing, was a pleasant flight"

Miinukset: "The food offering"

Plussat: "The crew was amazing but delays upto 2 hrs"
Miinukset: "Nothing as not in control"

Miinukset: "Everything was excellent"

Plussat: "Crew was good. Flight was delayed by incoming flight from Oslo so I was anxious that I might miss my connection in Oslo. Flight attendants announced connection gates for transit which was very helpful."
Miinukset: "Perhaps a little more communication about delayed flights. Even though passengers were asked to let connecting passengers through at disembarking, it was still very difficult. Perhaps back stairs to the plane as well as front would have helped."

Plussat: "Really liked how much roomier the seats were to the previous flight with TAP (which had no entertainment system on a 7 hour flight)."
Miinukset: "Super critical, the plugs are really difficult to use."

Plussat: "It was the first time I needed to use "Passenger Assistance" and it made my experience excellent. Everyone was so kind and helpful. Thank you."

Plussat: "Good service from flight deck and cabin crew. Clean and comfortable"
Miinukset: "Take-off was nearly an hour late. No complimentary food and coffee was instant and very average."

Plussat: "Excellent short flight"
Miinukset: "Did not eat"

Plussat: "Overall, an incredible experience!!!"
Miinukset: "The food was excellent"

Plussat: "Nice staff, good leg room, comfortable seats, complimentary hot beverages with refills offered."
Miinukset: "One seat was wet and steward had to provide blanket for my friend to sit on, one other persons bag got stained as floor was wet in front of her and bottom of middle seat magazine holder was also wet! Also flight was delayed leaving and there was rubbish and chewing gum from previous flights. we had to clean the tables ourselves with wet wipes as they were dirty from previous flights."

Plussat: "Nice staff, comfortable seats with good room, complimentary beverages with refills offered."
Miinukset: "Late leaving, when boarding in CPH had to wait in extremely hot area once past the desk where our boarding passes were scanned and then the area where we had to queue just prior to boarding the plane was glass and therefore extremely hot. The worst issue was that there was one family with extremely loud children with the parents doing nothing. I saw a steward way up the plane looking down at them at one stage while serving another passenger but she did nothing. I like children but this was constant with the father actually encouraging the children to make more noise once he realised that other passengers were annoyed. There were plenty of other children on the plane who were behaving. Although SAS staff were aware of this they did nothing to ensure the comfort of the other passengers. One friend of mine stood for about 40 minutes at the back of the plane and another for about 20 minutes to get away from this constant noise as it was so loud and persistent. I had to listen to music to block it out.SAS staff should have intervened because this was very loud and as I have said constant i.e. every few seconds for most of the flight."

Plussat: "on time"
Miinukset: "food selection"

Plussat: "I liked that it was available for me to return to Amsterdam in such late notice. Got there quickly and even earlier (10 mins) then expected."
Miinukset: "No on offered me anything to drink or a snack the entire flight or even a hand towel but others in front and behind me were receiving them. I didnt even feel acknowledged during the flight. Even though the tine was good, the price was way too high but since I was desperate I paid it."

Plussat: "Nice aircraft (A321) and informative ground staff."
Miinukset: "The take it or leave it attitude of the cabin crew (amazingly casual) and SAS’s persistence in having two standards of service in the one cabin - free food & drink up front, however only tea & coffee or a cup of water up the back and you can pay for the rest."

Plussat: "Prompt boarding, early departure and early arrival."
Miinukset: "The take it or leave it attitude of the cabin crew (amazingly casual) and SAS’s persistence in having two standards of service in the one cabin - free food & drink up front, however only tea & coffee or a cup of water up the back and you can pay for the rest!"

Plussat: "boarding was on time, crew were polite, food was great, and the extra cup of tea was really hot"

Plussat: "on time polite staff comfortable flights with free coffee"
Miinukset: "charging for bags"

Plussat: "on time polite staff comfortable flights with free coffee"
Miinukset: "charging for bags"

Plussat: "Easy boarding. Friendly staff"
Miinukset: "N/A"

Plussat: "The customer service was great & they attended to my son who has a disability & flying on his own. He arrived well & happy so we were pleased with the service."

Plussat: "Flight was on time. Boarding was simple and easy. Staff were excellent in handling the boarding process and very prompt in getting people seated/luggage put in to overhead lockers, free tea and coffee was provided which assured that extra comfort, would definitely recommend."

Plussat: "On time, easy boarding"
Miinukset: "The flight was nearly full and everyone seemed to have at least two cases. This caused lots of jostling for space in the lockers"

Plussat: "Pleasant crew"
Miinukset: "Boarding was shambolic and the 737 is not as nice as the new A320 in terms of comfort or amenity. Boarding was all over the place - and the gate agents clearly need extra people around for a full flight. One person for 170 ppl didn't feel right."

Plussat: "Excellent from boarding to departing the aircraft, very polite staff and comfortable flight! Thank you"
Miinukset: "Nothing"

Plussat: "Great flight, on time great crew."

Miinukset: "No food, no entertainment"

Miinukset: "No food, no entertainment"

Plussat: "check in person helped get me a window seat with a view"
Miinukset: "No food for those in back seats. Checked bag weight too tight given the flight was to and from a cold place requiring more clothes."

Plussat: "I was running late for the flight due to bad traffic en route to the airport. Nonetheless, the staff was very understanding, and called me to the gate once I finally arrived to assign me a seat since I wasn't given one when I checked in online. They upgraded me without my asking... to an economy plus exit row, so I had lots of room during the 8 hour flight to Copenhagen. The plane was new - an Airbus A330 - and the flight crew was friendly and helpful."

Plussat: "All good with SAS. Not good with me. I forgot to ask for a window seat."
Miinukset: "I makes down for food and entertainment but food could be bought and provided entertainment is not necessary for short flights with such good views of beautiful Norway."

Plussat: "I mean, it was how a flight should be, painless."

Plussat: "Front of the plane was business level service - back more like low cost. But the same staff numbers as low cost."
Miinukset: "Boarding very slow. Staff a bit inattentive"

Plussat: "Nothing to be honest"
Miinukset: "Checkin was a disaster, girl was not aware of anything she was doing and after over ten minutes of explainatiin she still put me and my bags on a wrong flight. Lady at the boarding gate tried to help and finally managed to send me and my bag in the same flight. Even bigger disappointment was that I booked a business class seat and paid three times more money then a normal economy ticket, there wasn't any business class seat and all seats were occupied in the front rows. Staff was generally rude and not willing to help."

Plussat: "I booked through you and priceline. I chose the airfare that included the provision for one paid check through bag. was VERY careful to make sure I paid for this extra bag. When I got to the airport SAS said I had not paid for a ticket that included one checked through bag. I am very upset with this. Solution I will NEVER book through Kayak or priceline again..."

Plussat: "Friendly crew"
Miinukset: "Zero leg room, no overhead compartment space. Pinned to the wall in my window seat by an over weight Swedish man sitting beside me. Horrible flight !!!"

Plussat: "The leg room. The great service and attitude."
Miinukset: "The food... needs to be improved, even if it means charging a fee."

Miinukset: "SAS has one of the worst boarding procedures and not enforcing it. Flight was delayed an I almost lost my connection in CPH. and it has the narrowest legroom of all Star alliance flights. my flight from stockholm was delayed and there was a massive queue at border control and no SAS or CPH airport staff to organise to get PAX through faster so they dont miss their connection I had to fight my way through the queue otherwise I would have lost my connection"

Plussat: "It was quick. Can't rate food or entertainment as I didn't use"
Miinukset: "Seats v cramped and even w a window seat I was squashed by big man next to me. Lucky it was a short flight"

Plussat: "Everything was great, food, blanket & pillow, movies, friendly service."
Miinukset: "The 3 hour delay for landing. Had a 2 hour drive home from the airport, hard to stay awake. So tired for work the next morning."

Miinukset: "Not even one bag was included!! And to add a bag is extremely expensive!!! Paid five hundred dkk for one bag!!! Terrible service as well!!!"

Miinukset: "Crew service is very poor"