Etsi halvat lennot reitille Texas $[81-Suomeen

Miinukset: "My flight got canceled but nobody responded from flyus.com"

Plussat: "Perfect"

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Plussat: "Great staff, great comfort. Great airline!"
Miinukset: "The boarding system is somewhat confusing with 5 different zonings."

Plussat: "Nothing"
Miinukset: "Food was terrible. It’s worse among the airlines."

Miinukset: "Entertainment on the Boeing 777 suffered from access problems"

Plussat: "From the ground crew to the flight staff, everyone was superb! Keep up the good work!"
Miinukset: "I can't think of anything to make it better."

Plussat: "Seat where comfortable and thank needed more leg space"
Miinukset: "Good was poor bcz going and back was same menu of choice of food."

Plussat: "Staff were fantastic."
Miinukset: "Better movies please."

Plussat: "The crew were fab"

Plussat: "The service was excellent & food satisfying."
Miinukset: "The liquor variety could be better."

Plussat: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Miinukset: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."

Plussat: "Great service from all staff ,"
Miinukset: "Nothing"

Plussat: "Everything....The service,the food,the in-flight entertainment(so many films to chose from) the flight attendants were brilliant,the flight was smooth it went by so fast as though time didn't exist.I recommend Qatar Airways to everybody."
Miinukset: "Can't find any fault...Sorry!"

Plussat: "Everything frim the xrew I could at the JKIA, NBO to Delhi. One thing more from my city Lubumbashi, I didn't care about getting my phone bzttery low. I could chzrge my phone all the journey long. And from Nairobi, I dodn't czre at zll about my phobe, because I knew I could charge dur to the usb device. If ever something to complain about, I'll let you know. Regards Richzrd DIAS"

Plussat: "Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful."
Miinukset: "Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Plussat: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Miinukset: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Plussat: "I appreciated the friendly and always service minded staff. The plane was clean and I enjoyed good leg room. I was happy with the menus and the film selection was entertaining and current. All over a great experience and I would not hesitate to choose Qatar again."

Miinukset: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."

Plussat: "Just that the food is quite small but the variety is OK."

Plussat: "process quick and efficient"
Miinukset: "average seats"

Plussat: "Never spending too long waiting for anything."
Miinukset: "More realistic options to upgrade. Example I can board a train in London and upgrade to first class for £20 to Edinburgh. If you have a coach class or business class empty. Have capacity to feed extra or not. Last minute upgrades can be both a revenue stream and another option to further satisfy some customers. Particularly older generations that can afford and would fund such a win win appealing."

Plussat: "Cabin crews were politie"
Miinukset: "Waiting area outside gate was crowded and slow service, plane take off was delayed Plane wasnt clean enough food wasnt good taste horrible"

Plussat: "Good leg room. Food was best airline food I've ever had....... By far"
Miinukset: "The added journey flying around Saudi Arabia. Adds extra time onto a very long flight. Would put me off flying Qatar again"

Plussat: "Good service, clean aircraft, friendly crew"
Miinukset: "Qatar Airways Asian vegetarian hot meal is not as good as some other airlines. It lacks the asian grains, light spices etc."

Plussat: "Fantastic service, very friendly staff who are always happy to help"
Miinukset: "Should have internet free of charge in flight"

Miinukset: "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."

Plussat: "All good"

Plussat: "Boarding and crew were excellent."
Miinukset: "Lack of information about the flight delay of 4hr 45 min apart from expected take off time."

Miinukset: "Everything, the food and movies are old, beside all that the flight late and my connection left and no one apologist for that!!!"

Miinukset: "Same as above"

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "Crew were helpful and not interefering in long flight"
Miinukset: "Flight from Qatar to Seoul was quite old I believe. USB on my chair did not work and media in LCD screens were not new enough. seats were quite old and not convenient for 10 hours flight."

Plussat: "the flight was comfortable"

Miinukset: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"

Miinukset: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"

Plussat: "A shorter flight after long one and a short connection in Doha. Amazing crew, offering lots of help with my baby, again plenty of food, quite tasty, we have been offered seconds and flight wasn't full :) this time in a bassinette row which was a bliss for at least some of the time."
Miinukset: "The bassinette row seats were quite narrow and less comfortable, again the entertainment options dissapointing."

Plussat: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable as I didn't want to sleep. The entertainment screen was big and clear, and the choice of films was good. The member of flight crew, a Latvian lady, who looked after me onboard was a real star, very efficient but still had time to chat."
Miinukset: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."

Plussat: "Everything was excellent as I have come to expect. The business class seat was not one of those new diagonal ones, but made a full width flat bed, so I could sleep for a few hours. Food and service excellent."

Miinukset: "Norhing really"

Plussat: "Flawless boarding, service, food."
Miinukset: "We arrived 2 hours and 40 minutes late due to technical issues with the aeroplane. We were kept informed and we arrived safely, so this is a nibir complaint."

Plussat: "It was a long flight from US but was comfortable. Staff was courteous."

Plussat: "Food and entertainment"
Miinukset: "There was a rude counter staff when we checked in in Singapore."

Plussat: "Generally ok but not as good as other Middle East carriers"
Miinukset: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"

Miinukset: "I was hoping to replace worldmate with you application. you got it wrong. I travelled from Doha to Guanzhou, Bangkok and back to Doha. I don't even know where Sohag is!!!!! Qatar airways did a perfect job as usual."

Plussat: "Pleasant crew"
Miinukset: "Crowded flight, late departure."

Miinukset: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."

Miinukset: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."

Plussat: "Respect the scheduel and well organize."

Miinukset: "Tv and food"

Plussat: "Service, food, comfort, entertainment."

Plussat: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."

Plussat: "Staff is the best, very accommodating."
Miinukset: "It was an old plane so not much comfort in business class"

Plussat: "Some crew was attentive, others were not. Piloting was good"
Miinukset: "Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight."

Plussat: "The flight and crew were excellent. Turkish Airlines business is always good."
Miinukset: "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."

Plussat: "Comfortable for that sort of journey"
Miinukset: "N/a"

Plussat: "Entertainment and food are always reliably good on Turkish."
Miinukset: "Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul."

Plussat: "Amazing crew, confortable seats, great complimentary internet service"
Miinukset: "Food was not up to standards, the inflight entertainment does not offer enough film or TV shows, enough variety or latest films"

Miinukset: "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"

Plussat: "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"

Plussat: "Nice flight crew"
Miinukset: "The food"

Plussat: "check in..Gatwick S."
Miinukset: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."

Plussat: "Food was tolerable. Good cabin temperature. Good lumbar support and pillow."
Miinukset: "Horrible leg space on the first leg of the journey. Air hostess we'e very inattentive. Asked for a blanket 3 times and still didn't get it. Also they had a poor attitude. Power outlets don't work on multiple seats. Oh and again no leg room. Zilch."

Plussat: "Nothing"
Miinukset: "Turkish want more money for changing the date"

Plussat: "The service was excellent, staff helpful and understanding."
Miinukset: "No business class priority boarding, no assistance available with transfer."

Plussat: "Excellent service. Very tasty food."
Miinukset: "Too many voice announcements, interfering with the entertainments system."

Plussat: "Too many security checkpoints were annoying, but they were good when you follow the rules of what to carry and what not to carry. I also liked that this much security doesn’t allow easy access to the US."
Miinukset: "The airplane food was terrible. Extremely disappointed. It’s sad to see high quality ingredients be used in such terrible tasting meals."

Plussat: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."

Plussat: "The plane was too hot"
Miinukset: "Plane too hot"

Plussat: "Full meal and entertainment system even for a shorthaul flight."
Miinukset: "Tight leg room"

Plussat: "Food is really decent in economy. Good portions and variety."
Miinukset: "Leg room seems tight compared to other airlines."

Plussat: "They are professional all the way. They take great care of their passengers. The food was very good. They made sure we had as a comfortable trip as one can"

Plussat: "Turkish do a good job of giving you a good service for your money."
Miinukset: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"

Miinukset: "Flight arrived 20 mins late. Luckily my connection is 12 hours later"

Plussat: "Easy check in On time Good inflight tv Good food What more can one dream for except free upgrades ??"
Miinukset: "Passport control in Istanbul horribly chaotic and long."

Plussat: "On time, friendly, good food"

Miinukset: "Delay in boarding by 90 minutes; I think it was a power failure in the boarding gate...computers didn't work. No air conditioning either. Ugh"

Plussat: "One sign had row 27> The other sign had 28 >"
Miinukset: "Mass confusion resulting in slow boarding."

Miinukset: "I can't believe there were no benches to sit at the Ataturk Airport, embarrassing."

Plussat: "Big plane, friendly staff, good food."
Miinukset: "Sometime, it gets a bit too cold."

Plussat: "Food was good."
Miinukset: "Way too hot. It felt like we couldn’t breathe the first 90 minutes of the flight it was so hot. Then we kind of got used to it. Bathrooms were dirty and the whole plane smelled of pee. Awful experience."

Plussat: "Lot of empty spaces"
Miinukset: "Lot of rubbish on the plane"

Plussat: "The crew was extremely friendly. Main course had a variety and the prawns were especially good."
Miinukset: "No inflight entertainment even for business class passengers."

Miinukset: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"

Plussat: "The food in Economy was some of the best I've ever had and the crew was very friendly."

Plussat: "Crew was great!"
Miinukset: "food and boarding"

Plussat: "Comfortable flight, on time and good service"

Miinukset: "They cancelled my returning flight WITHOUT me knowing and expecting me to pay for the penalty fee for misisng the first flight even tho I DID not cancel the returning flight which obviously I was gonna take. The staff was RUDE and INSENSITIVE. Qatar was better in overall customer service. Worst customer service from Turkish airline."

Plussat: "Food, service, entertainment, cleanness of the plane"
Miinukset: "Too many announcements in the beginning of the flight."

Miinukset: "I have a trip from Manchester to Riyadh and I have a stop in Istanbul. Manchester plane was delayed one hour, no problem, but I arrived in Istanbul at the right time and the gate was open I gave them my ticket. They told me that the sestem moved your seat to the second plane but now the plane is open. ? I waited 6 hours at Ataturk airport and had a working meeting I could not attend"

Miinukset: "My entertainment set didn't work"

Plussat: "Another excellent business class service from the team at Turkish Airlines. The food offering was high quality, and the little cultural influences made it an enjoyable experience."
Miinukset: "The cabin design is perhaps looking a little dated and tired compared to some of its business class competitors. This was also true of comparing the 3 flights I had on a Boing 777 model versus one of the short haul legs on a more modern Airbus."

Plussat: "The service in plane was on average , but this is provided with other airlines I guess"
Miinukset: "The trip was delayed with no apparent reason, they blamed Baghdad airport which they denied, the waiting area was uncomfortable There were people let them in bypassing the queue"

Plussat: "First leg (Mia to Instanbul) crew was excellent!"
Miinukset: "second leg (Istanbul to Johannesburg) crew were rude!!!"

Plussat: "Overall it was ok. I enjoyed the leg space."
Miinukset: "I suppose it's just a matter of different manners"

Plussat: "Facilities are really nice"
Miinukset: "I only got one boarding pass at the check in."

Plussat: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Miinukset: "The leg room was a bit limited on long flight."

Miinukset: "The food was a bit tastless"

Plussat: "everything"
Miinukset: "nothing"

Plussat: "Never went on the flight."
Miinukset: "Awful customer service"

Miinukset: "It was at a good pace"

Plussat: "Very courteous"

Miinukset: "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"

Miinukset: "Temperature control. Information about the delay"

Miinukset: "Temperature inside airplane extremely hot."

Plussat: "live tv, watched the formula one race"
Miinukset: "Seats were not comfortable, and the side panel at my feet was broken off and i could see through the floor of the plane"

Miinukset: "Late"

Miinukset: "Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost."

Miinukset: "Good"

Plussat: "They didn’t want to help"

Plussat: "The check in process was smooth and the flight crew were pleasant"
Miinukset: "some of the TSA crew were rude/seemed to be doing a lazy job with helping load items on the belt"

Plussat: "Good choice of movies but not all have subtitles, which comes in handy since phones are not really good. Food was great!"
Miinukset: "Seating pitch is just not acceptable for 10+ hrs long flight! I am tall (1.92 cm) but there are taller people than me and there is just no way they can sit in economy class seat! That is basically some kind of racism.."

Miinukset: "Got to final destination, baggage was discovered to be lost somewhere between Dallas and Bahrain"

Miinukset: "Ran 2 1/2 hours late, poor customer communication"

Plussat: "Quick flight"
Miinukset: "Coffee or beverage service would have been a nice touch."

Miinukset: "Compared to Virhin Australia crew, Delta staff seem almost poorly trained in comparison. For example, Drlta crew don’t check your pass, don’t immediately move down the aisle to move along tourists busy discussing their seats and then line up for Boarding seems chaotic at best."

Miinukset: "No meal option and my video screen volume did not work"

Plussat: "That there were TVs on the seats to watch and it was quick boarding"

Plussat: "Seating was fine"
Miinukset: "Did not have a wheelchair waiting for my wife when we arrived in LAX"

Miinukset: "Departure delayed by 1hr30"

Miinukset: "No issues at all"

Miinukset: "I fly regular this was an excellent flight"

Miinukset: "Good"

Plussat: "Crew were ok. Not that comfortable."
Miinukset: "seat need to be more comfortable"

Plussat: "Comfortable"
Miinukset: "The crew"

Plussat: "It was a brand new 737-900 with legroom, atmospheric lighting, very quiet engines, and LEGROOM in coach. The flight crew was top-notch as well."
Miinukset: "Nothing. Delta did very well with this one."

Plussat: "The crew was amazing"

Miinukset: "Never made it because of my originating flight"

Plussat: "The crew was excellent"
Miinukset: "We had mechanical problems and had to come back to Atlanta, get off our plane and get on another one"

Plussat: "Friendly, efficient crew"
Miinukset: "Uncomfortable seat in 1st class. Poor quality video screen, too small, too far away, poor sound."

Plussat: "Staff and flight were good"
Miinukset: "The chicken dinner was mediocre"

Miinukset: "Confusion with shuttle to terminal 4"

Plussat: "Had a great experience with Delta all around. Seating and crew were lovely, in flight entertainment was great. Overall, very pleasant experience and flight was on time."

Miinukset: "Every thing was excellent"

Plussat: "The service during the flight was excellent."
Miinukset: "That they didn't load my luggage on the correct plane, even though they had 9 hours to do so. Then when I went to airport yesterday to pick it up, all the pull tabs on 3 of the zippers were broke off, my bubble wrapped bowls were destroyed, and all my books that I had bought were wet with pages stuck together.(ruined 6 books). Extremely disappointed,"

Plussat: "Food was decent and crew were nice enough"
Miinukset: "Seat space was small and cramped. Entertainment was poor unfortunately"

Plussat: "Boarding was super quick, as crew wanted to leave before the strong rains and winds came through, so we left early! Plane itself was very modern and surprisingly comfortable, as much as a small space can be. Good amount of entertainment, and the crew were pleasant. And flight itself was smooth with very little turbulence which helps!"
Miinukset: "Had to pay for food, which was a little annoying considering the cost of the flight. Entertainment was very American led... but I guess not surprising considering it’s delta."

Plussat: "The comfort the professionalism of the staff everywhere I went"
Miinukset: "Little pricey on rental and hotel."

Miinukset: "Kayak a howed my gate as something that didn’t exist at the terminal. I went to a kayak help desk to have a ticket printed that showed my TSA precheck because it wasn’t showing on my mobile ticket, and no one was there to help. I waisted for 10 mins. It then took me nearly 2 hours to get through security. I asked if I could get through quicker and was told I could not, despite it being passed my boarding time. I then ran to my gate where I waited for another 10 mins (no one was there, again) and then an employee came out and said they couldn’t let anyone board once the door was shut. He then directed me to the delta help desk (there was at least 20 people behind me who missed their flight). I then had to pay an additional $75 to get a later flight. The whole experience was awful and I’m disappointed with Kayak and the gate confusion, but mostly Delta and the lack of customer service."

Miinukset: "The flight crew were great"

Miinukset: "Plane journey awful. Speaker had a loud buzzing noise all the time so never heard a word bad landing. Rattling plane Very cold."

Plussat: "JFK to Denver the flight Attendants were once again great. Lots of entertainment choices again. The usual rough air coming into DIA."
Miinukset: "From JFK to Denver the seats were to close for leg room by an inch or two. The temperature was hot most of the flight."

Miinukset: "Security in PRG was little bit strong They ask my about my last job - 15 years ago if I did not fight with my Manager(I forgat his name)"

Plussat: "Boarding was quick Flight experience was good"
Miinukset: "Leg space was less Take off got delayed"

Plussat: "Check in Denver super helpful Gate staff hustled to turn around flight Flight crew excellent"
Miinukset: "Flight delayed, almost missed international connections"

Plussat: "Waiting in the departure lounce was ok"
Miinukset: "Boarding was kind of stupid Delta is boarding in Zones and starts at the front instead of starting boarding passangers sitting at the back of the plane and moving forward NO they do it the wrong way and due to that boarding takes to long and makes you frustrated."

Miinukset: "We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!"

Miinukset: "Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!"

Plussat: "Everything was perfect and most of all ON TIME Thank you Delta!"

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Miinukset: "Food was not fully prepared. potatoes were hard."

Plussat: "Seats were good."
Miinukset: "Frankfurt airport was bad. Too hot and poor organization. There was no place to sit and we were not allowed to go to the gate where sitting place was available."

Miinukset: "Staging at the gate was chaotic and disorganized. The passengers formed a big mob since there were no instructions for where to form lines for an organized boarding. Passengers could not hear boarding instructions from the front desk."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Great staff and food"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Service on the DFW-->FRA leg was phenomenal (ratio of attendants to fliers). Food was delicious and seats very comfortable."
Miinukset: "Boarding process and organization could have been a bit better in communicating access and groups. Not super critical, but the goal in in process is to be as efficient as possible."

Plussat: "Lufthansa is a friendly airline but was unable to help with our problem because I had booked through Kayak."
Miinukset: "When I presented my passport at the counter to receive my boarding pass, I was told my passport needed to be over 3 months before expiration. It expires January 14, 2019. It is not written on the passport, nor mentioned during booking. I’ve been to Latvia four times previously and never heard this requirement. I cancelled the flight with Lufthansa who said I must call Kayak who gave me another number to call and that number then sent an email that said there was a $350 rebooking fee for each ticket, IF they decided I was eligible for rebooking. Yes, we got a great rate, but looks like wasted $ now. I will book directly with the airline in the future to ensure the ability to rebook."

Miinukset: "Great plane & serive & big bathrooms"

Miinukset: "I get Emergency to be sick and be in hospital and the request company for exchange my fly back from Slovakia back to my country USA and they declined my refund or exchange tickets even if I have doctors statement being in the hospital they’re rude and mean and decline make any changes for me"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Excellent crew"
Miinukset: "Toilet"

Miinukset: "So there was a 2 hours delay in Dallas which resulted in 11 hours delay in Frankfurt .. this trip was horrible how did they dare do that to the passengers.. they should have gotten us a place to rest but we were left on the chairs in the airport.. will never fly Lufthansa anymore"

Plussat: "We left DFW in extremely hot weather. The ground crew managed the boarding to keep everyone out of the hot tunnel entry as long as possible. Even through there was a delay in boarding already, the crew kept us well informed. The cabin crew was very pleasant and accommodating. Smooth flight and still made it to our connecting flight on time."
Miinukset: "Leg room in coach is really cramped but that is all airlines unfortunately."

Plussat: "We upgraded to economy premium which was fantastic. With the exception of seats that lie down all the way, you feel like you are in business class."

Plussat: "Nice crew, good flight."
Miinukset: "45 minute delay was tough."

Plussat: "The flight crew was amazing and the overall experience was great."

Plussat: "Not much."
Miinukset: "comfort was awful. seats in the cattle section are awfully uncomfortable and space is at premium. food was bad. the cleanliness of the bathrooms leaves a lot to the desire. the Frankfurt airport is just plain awful. overall, I would not recommend Lufthansa, it was just that I did not have a choice."

Plussat: "Everything. Lufthansa is still the best."

Plussat: "Boarding was late. Pilot said he would makeup the time, but he didn’t. Many passengers were late for their connecting flights.The Airbus was smooth and relatively quiet. Not much room for a 6 foot male. Crew was excellent. The food was just okay. Had to take a shuttle to and from the terminal in Frankfort, which added to the delays. Late boarding from Frankfurt to Stuttgart. Had to wait for the shuttle. Flight was fine."

Plussat: "Very nice staff. Excellent entertainment options and food!"
Miinukset: "Arm room was a bit cramped."

Miinukset: "Seats were ridiculously small, and I’m not tall."

Plussat: "The only good part of this flight was that even after the two hours delay of my first flight I managed to catch the second flight since it was delayed too."
Miinukset: "Make sure you put all the liquids like (small perfumes, mouth wash and medicine bottles) in a plastic bag before you go in for your security check at Frankfurt airport. Frankfurt airport is confusing Flight crew was super rude and disgusted Food is bad"

Plussat: "Water and juice served all the time"

Plussat: "The staff was friendly, the seats were comfortable, and the price was perfect."
Miinukset: "The breakfast was terrible and the dinner was barely better."

Plussat: "Very helpful crew, great service. Will fly again."
Miinukset: "Almost missed connecting flight had to run hard to make it. Airline did nothing to assure us that we will make it to next flight. Was very stressful, can do better."

Plussat: "I complain about the wheel chair in Frankfurt airport no have any and my mother she's 65 years cancan't speak English . She got help after 30 minutes. Really I am frustrated about lufthansa"
Miinukset: "I complain about the wheel chair in Frankfurt airport no have any and my mother she's 65 years cancan't speak English . She got help after 30 minutes. Really I am frustrated about lufthansa"

Plussat: "Very helpful people!"

Plussat: "Relaxing environment in business class"
Miinukset: "Food in business class can be better"

Plussat: "Food was good. We were served well and often"
Miinukset: "Bumpy ride. Design of aircraft had all the restrooms clustered in the same spot leading to long queues forming. Headsets were of poor quality, couldn't hear the movie dialogue well at all."

Miinukset: "Flight cancelled. Stuck in airport for 24 hrd"

Plussat: "This was my first time to fly Lufthansa, and I was very impressed! Great service, staff, meals, experience."
Miinukset: "I prefer boarding at the terminal; we had to take a shuttle to the plane a ways out in the lot, but it wasn't a big deal."

Plussat: "A lot of drinks"
Miinukset: "One hour in late"

Plussat: "The polite stewards The food and drinks given for free."

Plussat: "The food, the staff, the plane"
Miinukset: "Unfortunately my movie screen wouldnt work which bummed me out for the long flight ☹"

Miinukset: "The leg room was awful. I felt like a packed sardine."

Miinukset: "Lufthansa cancelled the flight with no reason That is right, they took the fare and cancelled the flight Passenger has no rights with this airline Stay away from Lufthansa"

Plussat: "Boarding, food, efficiency of crew."
Miinukset: "Entertainment system was non-functional."

Plussat: "On my going flight MSP to Frankfurt, I had a normal seat and as a tall person, it was miserable. The seats were so tight I had to have my legs in the aisle and constantly stand just to make it. On the return I was given an exit row and it was quite nice."
Miinukset: "Condor is a reduced price airline so I was not expecting a large amount of entertainment. But only two free movies was a little bit extreme. The music selection was good."

Plussat: "The customer service from the crew. The airplane, entertainment unit and options."
Miinukset: "Low quality food."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Miinukset: "Chairs are not comfortable at all so small for a long trip"

Plussat: "The on time check in and take off. The cleanliness in sight and smell of the aircraft . The friendly cabin crew. In overall, it was a pleasant experience."
Miinukset: "The ambience of the aircraft and the pleasant cabin crew. They treated you with absolute courtesy and were always at your service."

Plussat: "Smooth and safe"
Miinukset: "Landed or parked in the maintenance section of the field; therefore we had to take a shuttle bus to a building where we board lite rail to our terminals. It was a distance away; I didn't like that at all. Expecially since we arrived late due to bad weather at Dallas metro."

Plussat: "Nice courageous service"
Miinukset: "I didn't find any dislike"

Plussat: "The flight was on time. The boarding went smoothly."
Miinukset: "Armrest was broken on 1st flight making it difficult to get the tray table out."

Plussat: "Multiple entertainment choices. Food in Economy was better than expected and hot food was served at a good temperature."
Miinukset: "Tight leg room in Economy and the seat was a little hard."

Plussat: "Food"
Miinukset: "After the first flight delay, Lufthansa changed my flight without my consent to where I needed a visa!! So the police stopped me and charged $ braking the law!!! they held me in custody then 2 police escorted me to the airplane as if I was a criminal"

Plussat: "Boarding was efficient and the crew were nice."
Miinukset: "the seating is horrible. it was the tightest seating I've ever experienced."

Plussat: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Miinukset: "Nothing"

Plussat: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Miinukset: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Plussat: "The crew was professional & friendly"
Miinukset: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Miinukset: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Plussat: "The crews were pretty great!"
Miinukset: "The regulating of the temperature."

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Miinukset: "Time"

Miinukset: "Delay due to strike"

Miinukset: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Miinukset: "Fix the damn KIOSKS at Vienna!"

Plussat: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Miinukset: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Plussat: "Slow service."
Miinukset: "Better communication!"

Plussat: "Crew were great"
Miinukset: "Refreshments"

Plussat: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Miinukset: "Food quality was not so good."

Plussat: "Crew was friendly"
Miinukset: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Plussat: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Miinukset: "the headrest is hard. Apart from that- all was fine"

Miinukset: "The plane was very hot"

Miinukset: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Plussat: "My seat at the window was great and the staff really friendly and courteous!"

Plussat: "Seating is tight. The crew was great !"
Miinukset: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Miinukset: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Plussat: "We got to Amsterdam on time"
Miinukset: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Plussat: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Plussat: "Crew where awesone and the choice of entertainment was fantastic"
Miinukset: "Seats way to close together"

Miinukset: "Our lougage did not arrive"

Plussat: "Everything was clean and well organized."
Miinukset: "The flight was delayed 1 1/2 hours."

Plussat: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Miinukset: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Plussat: "kLM staff was great."

Plussat: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Miinukset: "Can't think of anything."

Plussat: "Great on board service from a very professional crew."
Miinukset: "Can't think of a thing."

Miinukset: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Miinukset: "The streaming service didn’t work"

Plussat: "Good Experience"
Miinukset: "Nothing much"

Miinukset: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Plussat: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Plussat: "Thankful for coffee being served without charge. Not all airlines do that."

Plussat: "Loved the service...everything was excellent"
Miinukset: "The bus class seat was a bit narrow at the feet"

Plussat: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Miinukset: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Plussat: "Crew was friendly, and the food was better than the usual KLM fare."
Miinukset: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Plussat: "Very good flight, excellent service and good food."

Plussat: "Service was good"
Miinukset: "Delay"

Plussat: "Enough space good wine and on time"
Miinukset: "Nothing"

Plussat: "A nice short flight"
Miinukset: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"

Plussat: "everything"
Miinukset: "nothing"

Miinukset: "Flight was delayed 4 hours. was not able to make connecting flight in Amsterdam. No flights from Amsterdam to final destination in the US. Lost one full day. Had to stay overnight. What a cluster mess. Will never fly with KLM airlines and would not recommend. Will spend a little extra money and fly on other airlines......very poor, disorganized, and horrendous flight experience. Buyer beware."

Miinukset: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."

Plussat: "The service of the crew onboard"
Miinukset: "Entertainment not to many recent movies and the boarding process was a little bit confusing."

Miinukset: "Completely none sense to change the time of départure (30 min earlier) with just a simple email 24h before and w/o sending a text on mobile phone."

Plussat: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Miinukset: "Would be nice if there was wifi on board"