Etsi halvat lennot välille Texas - Suomi

Plussat: There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged.

Miinukset: This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect.

Plussat: Larger airplane, good seat.

Plussat: Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)

Miinukset: It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin

Plussat: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Miinukset: I hate paying for water but I seem to do this all over town.

Plussat: The crew was nice. The economy seating was sorta spacious, but then again, it was economy. I’m 6’2” and my knees didn’t hurt.

Miinukset: It’s standard European airline. Don’t expect Cathay, Singapore or Emirates.

Plussat: Food was quite good, and they were great about continually offering beverages throughout the flight.

Plussat: Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection.

Miinukset: I expected more from airlines lake Austrian.

Miinukset: Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine.

Miinukset: Everything was OK

Plussat: Flight and the crew!

Miinukset: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Miinukset: All of the less than good, obvious!

Miinukset: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Miinukset: Flight was 3 hours delayed due to technical problems. Then it was moved up 40 min without enough time to have someone get back for boarding. Barely made the flight.

Miinukset: There were a couple of flight delays. Other that that, I love Lufthansa.

Plussat: The crew was very helpful, gong out of their way as even bringing me camomile tea. It was lukewarm, it it’s the thought that counts.

Miinukset: The seats were way too tiny on this giant airbus, even for me and my daughter-in-law who are both under 5 feet and under 100 lbs. te flight was torture. Food also was not as good as previous Lufthansa fare.

Plussat: Flight attendant warm, courteous and authoritative at same time.

Miinukset: Seat hard. Space tight. I am 6’4”

Plussat: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Miinukset: Only the other trip by air with Finair

Plussat: Nothing

Miinukset: Customer service

Plussat: The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing

Miinukset: It was late

Miinukset: Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.

Plussat: Departed and arrived on time

Miinukset: Stop the sardine can treatment of passangers

Plussat: Crew was amazing, service was super attentive. Plane was new with plenty of space. P

Miinukset: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!

Plussat: A350, smooth and quiet. Nice plane

Miinukset: Seats in business are a little crowded and close together. opening to get in and out of seat is minimal

Miinukset: Boarding process could’ve been organized better to make for a more efficient and speedy journey onto plane.

Plussat: Crew was great, the plane was barely full, so you were able to stretch out.

Miinukset: Food could be better.

Miinukset: One more toilet on the Lisbon Geneva flight would have been nice.

Miinukset: Grab business class upgrade offer - worth every penny.

Miinukset: The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange.

Plussat: Not a lot.

Miinukset: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Plussat: Comfortable

Plussat: Nothing

Miinukset: Customer service

Plussat: The crew.

Miinukset: The time between flights.

Plussat: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Miinukset: Not being to help on the ground in Copenhagen with delta issues

Plussat: The crew and the timing were ok

Miinukset: The seats were uncomfortable

Plussat: Reclinable seats.

Miinukset: The food!! The lights could be dimmed as it was a night flight.

Miinukset: Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.

Miinukset: I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.

Plussat: Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company

Miinukset: Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink.

Miinukset: Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv

Plussat: Safety of aircraft

Miinukset: Parents called as soon as the delayed flight caused the young teen to miss her flight, Lufthansa operator verifies only by phone that young teen had a seat in the next flight, UNTRUE! She was ignored at counter, mr. M. Meindle told her to step aside and it was not “worth arguing”! The people she sought direction from, are the ones that left her confused and ignored. Shame on them

Plussat: Crew excellent

Miinukset: Need to invent seat u can lay flat in

Miinukset: Flight was 3 hours delayed due to technical problems. Then it was moved up 40 min without enough time to have someone get back for boarding. Barely made the flight.

Miinukset: I do not like that mono do sale me a ticket with no baggage and never will by a ticket from this company again!

Miinukset: The plane is so old..,

Miinukset: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Plussat: very nice crew

Miinukset: my bagfage was lost

Plussat: Customer care was super supportive

Miinukset: Inflight sandwiches

Plussat: Boarding was quick and flight was calm

Miinukset: The coffe and breakfast.

Plussat: Loved the smooth ride.

Miinukset: Bathroom was pretty nasty

Plussat: The crew was pleasant

Miinukset: Baggage checkin & flight boarding was slow & disorganized.

Plussat: The crew tried to be helpful but were equally frustrated with the ground crew.

Miinukset: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Plussat: The socks offered in business were comfortable and nice looking. The red wine was good.

Miinukset: The food was just average and the seat not too comfortable

Plussat: economy plus seats were nice, great movie selection, especially international movies

Miinukset: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Plussat: The aircraft

Miinukset: No overbooking next time!

Plussat: The crew was informative

Miinukset: Inflight sandwiches

Plussat: Customer care was super supportive

Miinukset: Inflight sandwiches

Miinukset: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Plussat: Planes were on time and connections made.

Miinukset: One bag delayed as not put on flight and food could be better.

Plussat: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.

Miinukset: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Plussat: Staff were professional and polite.

Miinukset: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Plussat: Crew was great, very responsive and hospitable!

Miinukset: more lunch choices, especially choices without dairy products.

Plussat: very nice crew

Miinukset: my baggage was lost

Plussat: At least the crew was friendly

Miinukset: The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big.

Miinukset: The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester

Miinukset: Could be better, say, like with Singapore Airlines..

Plussat: Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company

Miinukset: Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink.

Miinukset: Leave on time. Offer more snacks

Plussat: Kind staff. We were served a very healthy snack which was also delicious. Flight was delayed due to fog in Porto but oh well! No big problema.

Miinukset: No delays.

Plussat: Boarding efficiency although the ... see below. Loved the salmon wrap and cheese 'n' biscuits

Miinukset: flight was delayed at check in and on the tarmac - 40 minutes. No explanation for this

Plussat: The crew was fabulous

Miinukset: We had a crying baby onboard for the entire flight. I found it difficult to sleep as a result but understand this was outside the control of the airline. A bit more legroom would have been nice but I booked economy so again that was on me.

Miinukset: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Plussat: Flight arrived on time

Miinukset: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Plussat: Fast boarding

Miinukset: Slow in refuelling, got us delayed for 40-

Miinukset: Boarding was crazy. Could not everyone in the gate area.

Plussat: Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice.

Miinukset: 2 н in plane, then tecnicans search and fix problems

Plussat: Great service and yummy food.

Miinukset: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Plussat: The movies in the flight

Miinukset: The temperature in the cabin was absurd. There were 3 people who fainted because it was an 8 hour flight, and the AC was not at an ideal temperature. I was sweating, and so was my mother. ABSURD