The plane was filthy again
1h30 hour late with no infomraiotn in MAnshester Air port.very bad organisation
Fast, good loads in and out, totally worth of price.
People are not wearing masks and crew don’t care
Miinukset: "Bags were soaken wet at arrival"
Plussat: "Quick boarding."
Miinukset: "The seats are just not comfortable in the slightest. There is no room. No where to put your legs."
Plussat: "Staff were kind entertaining and friendly"
Miinukset: "Boarding was a bit long"
Miinukset: "Too claustrophobic, stood in the rain and wind on the tarmac due to loading delay. Not for me, first and last time with Ryan."
Plussat: "Priority boarding and luggage storage."
Miinukset: "The crew had no control over rowdy/drunk passengers. A shame as young children present. Not one request to calm down and refrain from shouting and swearing. Very uncomfortable and intimidating flight. Will not fly Ryanair again"
Miinukset: "Got asked several times for passport checks, about six times. Didn't quite understand why so many. Not many seats in Lisbon airport. Same with toilets."
Miinukset: "it was announce a delay of 1h which in the end it was 3hours without any further announcements... they offer vouchers for drinks and food but they did not announce accordingly, I found out only when I was boarding..."
Plussat: "Airport security was efficient."
Miinukset: "Every group on plane seemed to have been purposely split up even though there were many empty seats. Difficult to book luggage on the website. They said there were strict size limits on cabin bags, but when we got to the gate they didn’t check any - we had to pay for an extra bag in hold when we could have just used a bigger bag for hand luggage. Everything was difficult. Bag drop didn’t work - we had to queue to to go to the desk 3 times and the lady eventually did it herself. Staff were polite and nice."
Miinukset: "Why do I need to pay for one more time?"
Miinukset: "Poor check in Service ... bullying. Paid 40 Euro each for 3 extra bags .... website extremely unclear. Plane had to return after taxiing to let ‘unwell passenger ‘ off. No other ongoing explanation... took an hour to get him off ! Felt quite unsafe ! Had to ask if they retrieved his bag ."
Plussat: "Nothing at all"
Miinukset: "They have a sketchy system to rip people off. Unbelievable!"
Plussat: "Smooth flight (thank the weather Gods)."
Miinukset: "Extra fee for a boarding pass, extra fee for pre-paid checked bags, total confusion @ check-in. RyanAir blows."
Miinukset: "I would be great if the flight attendants quieter than the aeroplane engines. My earbuds are no expensive enough."
Miinukset: "The check in process was extremely slow and the line up was very long with only 2 crew members checking people in"
Miinukset: "Dishonest airline. Never taking it again."
Miinukset: "Flight was almost an hour late. No body apology for it and later they expect people to spend money on their stuff..."
Miinukset: "Toilets needed a good clean, they also smelled stale"
Plussat: "On time."
Miinukset: "How negative the whole experience is. Ryanair business model is to trick people to pay more or create madeup inconveniences to encourage upsell. Random seat selection for your group is an example of pissing 1/2 customers of every time I’ve flown with them. Pay extra to stay close to friends... would avoid"
Plussat: "The price of the ticket is really cheap and I keep that in mind when I review the flight"
Miinukset: "The boarding was tedious."
Plussat: "The flight was comfortable enough for a short haul flight. Hostesses were fine I didn't have the need to deal with them tbh not very happy looking"
Miinukset: "Delayed. This happens so it's fine. We get to the gate to then have to load our own non priority bags on the baggage carriage ourselves with people pushing others off the back side (accidentally). That was not well orgakised at all. I don't understand why we have to pay to sit together? Seat here available to have people sit together. It's a terrible money making tool especially if you have older children who are nervous flyers it means you have no choice but to pay which is unfair"
Miinukset: "Always delayed and poor services"
Miinukset: "Ryan Air charged my husband and I FIFTY Euros EACH for not checking in online before coming to airport. However, they were very sneaky and misleading, bec. they sent us an email saying that we must check in 2 hours before flight time -- here are their exact words: "Online check-in is up to 2 hours prior to departure. " so we got up at 4:30 am to get to airport exactly 2 hours before to check in online, but online check-in was closed. then at the counter they told us we had to pay 50 Euros each, extra for not checking in online."
Plussat: "Nothing except a decent plane."
Miinukset: "Excessive customer trap charges for checking, priority boarding, and luggage. Felt like cattle heading to slaughter house and paying for privilege of being abused. Late departure and inadequate waiting are. Worst experience in my flying history."
Miinukset: "They don't tell you there isn't a bus or transportation to the airport, when I got to where they said to go there was no bus, either go back to Paris and take a bus so I just flew with someone else... not impressed."
Miinukset: "WILL NEVER FLY WITH THIS AIRLINE AGAIN, staff is rude and poorly trained in the customer service department, hidden fees/ 50 euros to CHECK IN!!!"
Plussat: "Cabin crew handled the gypsies well, flight arrived home ahead of schedule. Plenty of choice of food and drinks although expensive it was nice."
Miinukset: "We managed to choose a flight and sit next to a party of 17 gypsies. It was non stop. The kids couldn't stay still, always shouting or just screaming, running up the aisle. Banging seat tables and armrests up and down. At one point a young boy maybe 3 yrs old was stood on the table with his hands on his own seat back bouncing on the table. I have never wished for turbulance and the seatbelt signs to be on, But I did on this flight! The adults looked drunk while bording and one even asked me if I'd been to Tenerife while we were in Tenerife airport!"
Plussat: "Ease of use"
Miinukset: "Over an hour delay"
Plussat: "That the airplane functioned correctly"
Miinukset: "The check in staff at the booth were rude to me and then short with others at baggage check in Athens. I saw the gate check in employee being short to guests as well. the company culture feels negative in my one experience. To compare with another regional carrier who seemed to have it together, Olympus, the Ryanair staff didn't appear to like their jobs. Also, Ryanair charges for seat assignments even when you don't have a preference. And the checked luggage size restriction is the smallest I've ever seen. I pack light but the bag I would have needed to have a free checked bag is tiny. Again, my money will go to Olypus Air the next time I'm in this region."
Plussat: "On time"
Miinukset: "Me on row 2 ...wife row 18. All because we didn't pay 'extra' for seats that we had already paid for in the price of a flight! So, basically, if you don't pay, then Ryanair purposely separate couples in punishment. As a frequent flier, this was the very last time myself and my family will be using Ryanunfair!"
Plussat: "ticketing options, EXCEPT cost of checked bags at airport!!"
Miinukset: "ran late due to late boarding if paasengers cost of check bagged at airports!!"
Miinukset: "the worst ever!!!"
Plussat: "although the crew had to make an unscheduled flight, they were very nice"
Miinukset: "the airplane had a technical issue (they told us it had a flat tire during landing) but they didn't manage to change the wheel and we had more than 4 hours delay. We had to wait for another plane to land in Timisoara (from London) and they scheduled that plane to take us to Bucharest. They should be honest from the beginning instead of telling a lot of lies - it may avoid a lot of conflicts between passengers and crew."
Miinukset: "We had a delayed of more than 6 hours, and they didnt give us in the airport any cupon or something to get some food!!!! More over, they had not report us the reason of the delayed till we were on the plane."
Plussat: "Boarding was cramped and it seemed like they ran out of overhead storage fast but everyone got safely on and off the plane."
Miinukset: "We asked for a special assistance for grandfather. Nothing came out. Too bad."
Plussat: "Everything was very nice:"
Miinukset: "No thing for this flight, really."
Plussat: "Fast and cheap ! Really cool !!!"
Plussat: "Flight was good."
Miinukset: "Check in is too slow. Method is cumbersome. They need technology. Staff unfriendly."
Miinukset: "Ryanair required a 45 euro penalty fee claiming I had not checked in adequately. I had attempted to on my phone after receiving an email on vacation but the online app did not take me through everything needed. It was not clear when I booked via Kayak that additional information was required prior to boarding the plane. My husband is taking another flight within Spain with Iberia and I called them upon my return to avoid a similar charge. They claimed they do not charge that type of penalty and everything can be handled at the airport. I was told by Rayanair that I had to take care of it at least two hours before flight time and I had to pay the penalty.."
Plussat: "I didn't like anything"
Miinukset: "The crew was very stricted. Even the shoulder bag he told me to put it in the cabinet"