Etsi halvat lennot reitille Tiranasta $[7232-Helsinkiin

Miinukset: "Is amazing"

Plussat: "Seats were confortable but when we arrived in toronto, one of our invalid wheelchair was taken away and also had no crew member"
Miinukset: "Seats were confortable but when we arrived in toronto, one of our invalid wheelchair was taken away and also had no crew member"

Plussat: "Everything"
Miinukset: "Nothing as could think of."

Plussat: "The crew was amazing and service was very professional."
Miinukset: "Lower prices!"

Plussat: "Well I liked the idea that I landed safe and sound to see my family"
Miinukset: "I wish I could get the seat that I wanted because I had a long flight. The girl at the check in didn't give an A row seat :-((("

Plussat: "I liked the plane and the price."
Miinukset: "Boarding was crowded, hot, and disorganized in IST."

Miinukset: "Flight 3 hrs late"

Plussat: "Boarding, on time"
Miinukset: "Food can be better. Steward never brought the blanket and it was cold. Entertainment is not good and game did not work."

Miinukset: "I am handicap and had to take my carry on baggage off the plane with the help of other passengers so I decided to take a different airline back to my surprise the help me with my luggage and carry on and from the moment I arrived at the gate toll I got out of the airport in jfk I was not allowed to pick ip my baggage they did everything I would like a call back from you 2036757227"

Plussat: "Comfortable, great food, awesome crew! I love that they have a great variety of entertainment material."

Plussat: "Good service and very smooth flight"

Plussat: "Service, updates, smooth flight"
Miinukset: "Very tight seating in enconomy."

Miinukset: "I had to take flight from San Juan to JFK on Jet Blue seperate ticket that supposed to leave san juan 5:26 am and get to JFK at 9:18 am , Jet Blue got delayed 5 houres due to the weather , when i got to JFK i went to the counter of Turkish Airlines to re book on another flight , i was attended by Indian look manager , he was very very very nasty with me and he told that the Turkish Airlines had cancelled my ticket and his comment to me ( you boughtyour ticket socheap there fore you need to pay $1650 dollar for new ticket and there is not gurranted i will be takig the next scheduled flight and i have to waite for thenextday ) he was very nastuy, so i went to Emirates Airlines and i bought a new tickets for $1475 dollar and ileft JFKwithen twohours , now when i want to retune from Lebnon i caled Turkish Airkines and they had informed that they cancelled my return ticktes as well , when the plane was delayed in san juan Puerto Rico Jet Blue manager in San Juan call Turkish Airlines to exolaine the situatuion and the agent had confirmed that i will be rebbok on another flight. I lst my ticket with Turkish and i will never recommend this Airline to no one from now on. I,m asking if i can use the monry that i had paid if i can rebook future flight , please do something i lost my tickets with Turkish and i had to pay $1475 dollar on Emirates , NO one seems to care .I have all the proof thatJet Blue gave me the boarding pass on Turkish after the station manager in San Juan called Turkish and they authorized him to print my boarding pass ( i have it all) unfortunatly Turkish refused to helo. Pleaseinvistage this situation and let me know, you may reach me via my email or my cell (787) 409-2288 Kind regards, Hasan Ali"

Plussat: "Crews were cooperative."

Plussat: "The for was good. The crew was attentive and professional."
Miinukset: "The leg room in the Washington-Istanbul leg was very small for a long haul international flight."

Plussat: "Crew, food, beverages, and entertainment were very good."
Miinukset: "Flight from JFK was delayed, and as a result we've lost our luggage. Unfortunately, Turkish airlines has no delivery service at Kharkiv, which is absolutely inconvenient."

Miinukset: "late departed ,no food,"

Plussat: "Food and movie selections."
Miinukset: "More options on TV seroes"

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "Turkish Airlines generally has great personal entertainment systems for their passengers."

Plussat: "I loved the trip! Everything was wander full!"

Miinukset: "We passed through 5 layers of security and still had a security threat on the airplane. After re-searching everyones bags and seats we finally departed 2.5 hours late. If there is a threat take everyone OFF the airplane. Nobody wanted to be there for the search. Pull us off and bring the dogs on"

Plussat: "I liked the food , I also liked the tv we had in our chairs for us to watch movies"
Miinukset: "A lot of announcements, when they could've just done all of them at once"

Plussat: "Friendly hard working staff. Great entertainment choices."
Miinukset: "Constant long interruptions of entertainment by rather dumb announcements. Seats didn't recline and were truly packed in."

Miinukset: "after plane landed, we stayed one (1) hour on the run way till the plane could find a gate to pull into. After as 14 hour flights, this was the icing on the cake!!!"

Plussat: "Everything"

Plussat: "In time"
Miinukset: "They did not give me window seat"

Plussat: "accomodation, the willingness of staff to help with everything. smooth flight, very comfy seats, big space and clean bathroom comparing to other lines."
Miinukset: "cant complain for anything"

Plussat: "Service was ok"

Plussat: "Was very good everything"

Plussat: "everything is the best,I fly a lot but turkish airlinesis the best"

Plussat: "The flight on time"
Miinukset: "Nothing. A short flight, not much expectation besides on time departure and arrival"

Plussat: "Good company, no delays, good on board foods. I like Turkish airlines"
Miinukset: "All was good, no any negative impressions. Nothing to write here"

Plussat: "My favorite airline!"
Miinukset: "Faster boarding would be great"

Plussat: "Onboarding, crew attention, lounge access"
Miinukset: "Food was even better in Turkish Airlines before."

Plussat: "Nothing"
Miinukset: "Stuardess was very rude and banged on the bathroom door while people were in the bathroom, including me and there was no turbulence. Also would not let people stand and called the captain to lie that there was turbulence so people would seat and he did. Told people to sit down even though they were waiting to go to the bathroom."

Plussat: "I enjoyed the food. And most staff were friendly."

Miinukset: "No gate number on boarding pass from instambul to tirana. Very confusing ."

Plussat: "Great short flight, even with a meal!"
Miinukset: "Everything was good"

Miinukset: "We were an hour late boarding after a very long wait in the airport. We should have all gotten refunds or vouchers, or an apology."

Plussat: "The crew was very polite and professional"
Miinukset: "Food wasn't very good and it took them to long to take back the dirty plates."

Plussat: "I liked the crew"
Miinukset: "The security at the Turkish airport. There were very long lines, people pushing each other, screaming. Security put some extra stamps for particular people randomly. There were three women from the same country with the same type of passport who one of them happened to be pregnant. They put extra stamp on her passport. When I asked one of the security why her he said it was random and it was American procedure. The woman started screaming after she was checked twice more and they started to use a detector on her belly. It was all crazy when another family was checked and the security decided that the three kids were okay but the parents weren't. The security told the parents to separate themselves from the kids for double checking. The father started screaming as well. It was all horrible."

Plussat: "never again"
Miinukset: "por for servis"

Plussat: "The food and empty seats to move away from a screaming child. The crew were polite and helpful."
Miinukset: "The flight was 45 minutes late and we were glad we did not have a connecting flight. We stood in the boarding line for a long time."

Plussat: "Everything"

Plussat: "Not much"
Miinukset: "Seats and not alot leg room, the security itself wasnt great ..."

Miinukset: "Did not update food preferences after the flight was changed due to cancellation by Turkish airlines"

Plussat: "The food, the crew the service and the confort."

Plussat: "Everything i am very pleased with the overall expirience"
Miinukset: "Taking buses to board planes but I guess that doesn't depend on the airline but the airports"

Plussat: "Everything"

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "The take off and landing was peaceful and on time"
Miinukset: "I didn’t like changing boarding gate three times. The crew member was poor overall including the one providing service I must say."

Miinukset: "One cookie with tea is not enough at this time of day! Especially if there had no chance to eat dinner before the flight."

Plussat: "Comfortable plan. crew, at least in our section of the plan was minimally attentive."
Miinukset: "crew could have been more attentive. other then the basic services no one made any effort to see if we wanted anything else."

Plussat: "the price"
Miinukset: "everything else food seats service ..."

Miinukset: "All went well!"

Plussat: "Crew was great and friendly"
Miinukset: "Food"

Miinukset: "More tasty food."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Everything"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Flight crew and airport crew very helpful ,"
Miinukset: "Due to delay in LA, was rescheduled to later flight which was also delayed"

Plussat: "Flight was delayed 2 hours no big deal o me I just slept on the bench it was good flight beat seat 42d"

Plussat: "Lufthansa is a great airline. My problem is Kayak, who sold the tickets to us."
Miinukset: "You, Kayak, sold me economy tickets. When I checked in online I saw it for the first time that our tickets were Economy Light. So even though we are Frequent Flyers, we payed $220 for three checkin luggages. I intend to dispute this case."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Miinukset: "Frankfurt to Copenhagen was delayed and would have been to be told prior or compensated"

Plussat: "Good selection of movies"
Miinukset: "The food was soggy and not the greatest"

Miinukset: "Missed this flight because my first flight was a cancelled flight, missed intercontinental connecting flight."

Plussat: "Smooth boarding."
Miinukset: "Plane packed to the hilt. Tough to find space for cabin luggage."

Miinukset: "Seat in front was broken (did not hold in place reclining) and my seat was broken too. I was able to change seat but 2 seats broken in consecutive rows is not good as it makes you think what else may be broken and what kind of accidents could occur if seats are not even checked by crew."

Plussat: "Lufthansa has it all together and knows how to fly. I recommend to everyone!"

Plussat: "Exelent crew"
Miinukset: "Long distance between gates to transfer"

Plussat: "Loved everything except upcharge for ski bag (no charge on Swiss air for this service) - 1st meal excellent.....2nd light snack (chicken sandwich) not really a home run (sorry.....) - overall excellent experience"

Plussat: "I love the fact that the flight arrived on time and there were no delays. I can say our time was respected by the airline."
Miinukset: "There can be a better range of entertainment on the flight, and flying Lufthansa their isn't too much food variety"

Miinukset: "It would really be nice as a paying HON/SEN and business ticket passenger to get priority boarding. As nowadays seemingly everybody has priority boarding, this offer does not make sense anymore."

Plussat: "Nothing really. It was an overall terrible flight."
Miinukset: "The crew was so bad. When asked for my special meal 2.5 hrs into the flight, they said you haven’t ordered any, which in fact I had a month before my flight. The crew member instead insisted that ”you should've brought your own food” not once but twice. No courtesy nothing. I was super disappointed. I fly a lot and this was hands down my worst flight. Also, the aircraft and seats were terribly uncomfortable (Boeing 747-8 Economy). Boarding took forever as well. Overall a very shocking experience from a very experienced airline otherwise."

Plussat: "Punctuality, the entertainment system"
Miinukset: "For the first time in decades (hundreds of flights), I've had to find the paper bag and until the very end I thought I might end up needing it. My companion did use hers, and mine (also a first in many decades). Part of the bumpiness could have been due to a weather system but the plane's movement was jerky when taxiing in Boston. BOS-MUC used to be one of my favorite routes back when it was served by the A360. The new A350 is nothing special except for the entertainment system. Ironically the large screen seemed overwhelming due to the dismal distance to the seat in front."

Plussat: "No delay and the landing is smooth"

Plussat: "I'm so glad with all workers in the plane, excellent !!!"
Miinukset: "Nothing"

Miinukset: "Boarding was an unorganized free-for-all"

Miinukset: "Economy seat space is small for 11 hours flight. get the meal of my choice, also as I tried to check in at home, the system did not give me choice to check in or change the seat."

Plussat: "Perfect service from crew members. Comfortable seats. Wonderful pilots!"
Miinukset: "Cramped boarding area."

Miinukset: "Oversold flight."

Miinukset: "There is no entertainment so I do not know it should be rates."

Plussat: "Excellent service, on time arrival, a great experience! Everything was easy with Lufthansa, which soothed my jitters and helped me relax (as much as is possible!)"

Plussat: "Cleanliness, entertainment"
Miinukset: "Food and legrooms have to be the worst in international flights."

Plussat: "Friendly crew, had row to myself, smooth flight"
Miinukset: "Delayed departure"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Miinukset: "It's not clear why they feed us at 3 am (one hour into the flight) instead of near the end of the flight (breakfast time). Are they trying to save money by having to heat the food less? It seems to make more sense to let people sleep and wake up to breakfast just before landing (around 6 am)."

Plussat: "Food service , steward-ess were personable, seats were comfortable, good leg room,"
Miinukset: "Very few good Obie's to choose from."

Plussat: "everything excellent overall"
Miinukset: "I didn't like the service in the moroccan airport form the security and also the crew at the check in, they are very bad"

Plussat: "Loved the business class upgrade"
Miinukset: "Lack of food choices even in business class"

Plussat: "premium economy was nice"

Plussat: "crew was very nice engaging. shopping at Munich airport was unexpectedly good."
Miinukset: "My seat didn't recline. I changed seats with my sister mid flight so I could sleep."

Plussat: "The Premium Economy seats were significantly better than Economy seats. The crew was very nice."
Miinukset: "The movie choices were not very good. Very few current movies."

Plussat: "It got me to my destination. The onboard entertainment system was nice."
Miinukset: "Boarding was chaotic. We were required to line up and have our cabin baggage measured in the sizing apparatus. Elite (*Gold) FF members were not told to board early and when I asked one agent she directed me to the general boarding lines; only the agent at desk told me to board with the First/Biz passengers. The food had no flavor at all."

Miinukset: "This was one of the most uncomfortable flights I've ever been on. The extra cushion attached to the chairs behind our heads made the chairs very uncomfortable pushing our heads too far forward. Not only was it difficult to sleep, it ended up giving me a terrible back and neck ache. The flight from Dubrovnik to Munich didn't have this extra cushion but the flight from Munich to San Francisco did. It's a terrible feature and should be removed. Lastly, the food on this flight was awful and it made me sick. I traveled in Croatia and Montenegro for 2 weeks and didn't get sick once but I got sick from the airline food on the way home, that's pretty disgusting."

Miinukset: "The check in gate wouldn't let us board and we lost all our money! :)"

Miinukset: "There is no free beverage service, let alone snacks or meals. Some tickets do not allow you to pre-book a meal and there is no way to buy a hot meal even in a 12-hour flight.leg room is a bit small and carry on restrictions are getting lower all the time."

Plussat: "The crew was amazing, food and overall experience."

Miinukset: "I had no idea that the flight you booked me on require extra 40 euro fees for check-in luggage. To add insult to injury, the Aegean flight required check-in at a Lufthansa counter which would not accept payment for the luggage fee. I had to wait in a long line of 30+ passengers at the Aegean counter"

Plussat: "The service was excellent. I felt I was flying in first class. Thank you."
Miinukset: "I think the entertainment should include movies."

Plussat: "The crew was excellent"
Miinukset: "N/A"

Miinukset: "Best"

Plussat: "Not much! Boarding was a nightmare, nobody knew which was the gate and actually they never put it up on the depatscreen. I felt like cattle!"
Miinukset: "Get organized! Let the passengers know the gate, board by zones instead of a cattle call 45min. before boarding and having to endure the pushing and shoving during this time. Getting in an airplane where people are trying to find a place for their belongings, not finding any and clogging the way."

Plussat: "Professional, friendly, passionate, and caring crew. Amazing food. Smooth take off and landing. Quick and organized boarding."
Miinukset: "Checking the luggage at Athens Airport. Customs staff for tax refund also at Athens Airport."

Plussat: "On time"
Miinukset: "When I booked the tickets , anywhere it was writen that it will cost a lot for the luggages. I payed 53 euros each ticket and 40 euros for each luggage for a flight of 1 hour! It is the very first time that I pay this price! I am not happy! Kayak should advise clearly the clients for these conditions!!! And they accept no visa or bank card. All in cash!!!"

Plussat: "the damage my luggage ."

Plussat: "I liked the service once on board. I liked that they had a separate ‘co bus’ to assist those passengers that had a connecting flight to get there quicker. There was candies offered as soon as we boarded them drinks and a Greek breakfast. The flight attendants were efficient."
Miinukset: "The flight was 1 hour and 30 minutes late! There was confusion as to which gate to go to for the flight once it was called. They did not call passengers by sections so everyone just crowded the gate waiting to board. It was a bit chaotic and overwhelming for staff and passengers. There was no entertainment and there was no legroom and I am 5’7” so I was quite uncomfortable."

Plussat: "The crew, the food"

Plussat: "Great crew"

Miinukset: "they lost my bags flight was overbooked"

Plussat: "Seats way to tight. Don't think I will use them again."

Plussat: "The crew were very professional and polite on board and the food was excellent"
Miinukset: "The baggage machine at Athens that my friend used seemed to be faulty when the same bag was checked on another machine it was kilos lighter. But the ground staff at that machine a man was very rude to her."

Plussat: "The food, crew was nice and polite."
Miinukset: "Didn't have any entertainment"

Miinukset: "The main problem is that when I bought the ticket, it wasn't clear luggage wasn't included but only carry on items. I had to pay extra. It was a surprise. I assumed that 1 small suitcase was included."

Miinukset: "It was delayed so we missed our connection."

Plussat: "Great flight great price"

Plussat: "The flight was on time The boarding process was acceptably efficient The fight attendants were nice and responsive There was a meal served and plenty of beverages"
Miinukset: "The plane did not arrive at the terminal. Required going down stairs, riding a bus to the terminal."

Plussat: "on time, they were aware that we came from a connection and took care of everything. pleasant flight."

Miinukset: "Great food, smooth landing, very polite service"

Plussat: "The plane was hot (NO AIR) while boarding and during taxi"
Miinukset: "The plane was hot (NO AIR) while boarding and during taxi"

Plussat: "When I booked my ticket from New York to Greece with a 3 day stop over in Paris I should have been told that I would have to pay to check in my luggage from Paris to Greece. I assumed that since I was entitled to one free piece of luggage from New York to Paris that I wouldn't have to pay any fees going from Paris to Athens. I ended up paying 240.00 euros to check in 4 suitcases! that's absurd!! In addition I couldn't check in online for this flight and therefore was not told via email that I could at least check in my bags via the internet for s reduced fee. This is a kayak issue. Otherwise Aegean was great."

Plussat: "Food and service and that they recycle!"
Miinukset: "60 euros for one checked bag is insane!"

Plussat: "The food"
Miinukset: "Itching negative"

Plussat: "The crew was very friendly and I was surprised a 3 hour flight included free breakfast and beverages. Boarding and deboarding was efficient"
Miinukset: "Plane is very cramped (at nearly 6 feet tall my knees and legs were pushed completely against the seat in front of me) and because of my location the crew was constantly reaching over me to access food etc. Poor aircraft design"

Plussat: "Purchased these flights and had no idea baggage was not included. It was not transparent up front and I potentially would have purchased a different airline had I known."

Plussat: "Service was great with food and beverages and checkin bags included."

Plussat: "Friendly people, quick service."
Miinukset: "They charged 35 euro for one luggage. That's too high and nowhere during my reservation did it say that, KAYAK!!!"

Plussat: "Overall a very smooth boarding and flight. Food was also good."

Plussat: "The attitude of the staff was awesome. They give you a piece of candy when you sit down. Flight was on time. They actually appreciate your business. Highly recommend. The complete opposite of Norwegian Air"

Plussat: "the crew and service"

Plussat: "Amazing service from check in to onboard. Would definitely fly again."

Plussat: "Good service"
Miinukset: "Luggage was not included in the price of the ticket- had to pay $ 40.00 for each suitcase/bag."

Plussat: "Very comfortable"

Plussat: "Everything was very efficiently run, and the staff were all very friendly and helpful."
Miinukset: "On the outward flight Aegean sent me the next connection flight gate on my phone, but they didn't do that on the return flights. Anyway, it was easy enough to find the next gate inside the airport."

Plussat: "plane packed full but staff still managed to look after passengers needs"
Miinukset: "dislike bus transfers to terminal for economy reasons"

Miinukset: "Same as on the flight to Larnaca"

Plussat: "The service was excellent."
Miinukset: "The fact the passenger behind me needed me to sit up straight so he could eat mad me feel bad. I suppose entertainment is not a big thing nowadays with all the choices we have with smart phone's and tablets, so not so much a big deal. But with space itn is a big deaI. I reclined my seat and Icould feel my seat on top of someone's knees. So i sat up and struggled to sleep. I suppose in a sleepy haste I reclined my seat. I was awaken to a gentleman asking me to sit my chair up so he could put his tray down to eat his dinner. I felt horrible."

Plussat: "The flight was very good. The crew really hustled to get the refreshments served, despite rough weather."
Miinukset: "At the ticket counter, there was a very rude woman that gave misleading information. We asked if there was an earlier flight we could take and she said no. Then while waiting for our flight, we realized that was not true. There was one an hour and half before ours. She was very curt and practically threw our passports at us. She must have had a terrible day, month, or year. Aegean tic\kety personnel are usual;ly nice and helpful."

Plussat: "We booked this flight so we would get to Rhodes early and have the whole day there. Unfortunately the flight from Mykonos was delayed (apparently due to weather but other flights were landing and departing) which caused us to miss our connection in Athens. What should have been a 2.5 hour trip ended up taking us 10 hours and we spent an entire day of our vacation waiting around in airports. Needless to say, this was the lowest point of our trip. In addition, there was virtually no information or updates provided at Mykonos airport. The flight information on the monitors was incorrect and there were no announcements made. We had to exit the security area and walk over to Aegean Air desk in order to find out what was going on. This lack of information caused us additional delays as we sat in the airport waiting for an update. Aegean Air handed us a sheet saying that their service fell below the standard and that we were entitled to free flights, but we won't be able to use them as we were only in Greece for a limited time (on our honeymoon). It would be terrific if Kayak could get our flights refunded by Aegean Air. Thank you."
Miinukset: "We booked this flight so we would get to Rhodes early and have the whole day there. Unfortunately the flight from Mykonos was delayed (apparently due to weather but other flights were landing and departing) which caused us to miss our connection in Athens. What should have been a 2.5 hour trip ended up taking us 10 hours and we spent an entire day of our vacation waiting around in airports. Needless to say, this was the lowest point of our trip. In addition, there was virtually no information or updates provided at Mykonos airport. The flight information on the monitors was incorrect and there were no announcements made. We had to exit the security area and walk over to Aegean Air desk in order to find out what was going on. This lack of information caused us additional delays as we sat in the airport waiting for an update. Aegean Air handed us a sheet saying that their service fell below the standard and that we were entitled to free flights, but we won't be able to use them as we were only in Greece for a limited time (on our honeymoon). It would be terrific if Kayak could get our flights refunded by Aegean Air. Thank you."

Miinukset: "Didnt have too much time for flight change.There should be separate control scaners for ppl that are changing flights."

Plussat: "Everything is perfect"

Miinukset: "The lost and found office is not open 24 hours in Athens. And that is strange how can you claim something u lost if your flight doesn't fall within the 9 to 5 hours."

Plussat: "cabin attendants were remarkably pleasant and helpful; created a great atmosphere for fine flight in all details."

Plussat: "Prompt , on time flight sched"
Miinukset: "Havas customer service reps are not warm. Just doing their job, no.extta mile...can be rude at times"

Plussat: "Quick, straightforward, only a little late."
Miinukset: "The hot sweaty bus from gate to plane needs air conditioning."

Plussat: "I liked almost everything. And according to me, it does not make a difference if we rate things good or excellent at a certain point in time. As long as it is good, it can be excellent. I mean including crew. People have good days and bad days. I am sure the crew can say the same about passengers."
Miinukset: "What could have been better is: - the email that the airline generates and senda to people a couple of days prior to flight directs you to a site where you are supposed to fill in the blanks. About Covid. The thing is that you cannot submit it unless you as a passenger fill out an Austrian address. The electronic form does not have the option to rule out staying in Austria and indicating that you are transiting in Vienna. I had to fill that form out (at the Address in Austria section) with sentences like “not applicable” “transitting” and also had to google the Vienna Airport address for the zip code so it could be submitted. The form forced me to fool the it. Not cool. Frustrating."

Miinukset: "Cannot ask for more"

Plussat: "yes, seat is always ok , I'm not overweight"
Miinukset: "basically, nothing, just keep smiling"

Plussat: "Everything"

Plussat: "uncomfortable seats"

Plussat: "I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price."

Plussat: "Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game."
Miinukset: "The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)"

Plussat: "The crew was great!"
Miinukset: "I don't like the movie options. Some are quite sexual and can be seen around the plane."

Miinukset: "Everything"

Plussat: "The crew was amazing, the seat was comfortable"

Miinukset: "The crew dropped the bottle to the head of my son."

Plussat: "-maintenance had to fix an issue that the team was not transparent about for 2.5 hours. 0at least boarding happened swiftly -the male crew member was GREAT but the female crew members two of them were very short, rude, and not there to bring comfort to customers -chicken meal was tasty, but made both me and my father sick. Muffin for breakfast was mediocre as well -tv was good, but touch screen sometimes doesn't work."

Miinukset: "small seats,no LCD for each one,food nor so good."

Plussat: "Generally very pleasant flight"
Miinukset: "No complaints"

Plussat: "The crew was helpful with tips for Vienna"

Miinukset: "very late"

Plussat: "The attendants on Austrian air are all very nice and helpful. You can make any request of them or ask any question and they are happy to help. Great customer service. Arrived on time. Also, very good entertainment options!"
Miinukset: "The seats are very uncomfortable on Austrian air. The only way I would fly them again would be if I had extra money for the exit rows with more leg room. Food isn't great, but no airline food is really great. Boarding was significantly delayed from what it said on the boarding pass, with no updates. But we arrived on time. Getting luggage after flight at Dulles took a really long time, but I think that is more of an airport issue as getting my luggage from another Austrian airlines flight to another airport was a breeze."

Plussat: "Both the Lufthansa crew and the well thought out layout of Frankfurt International made it a lot more comfortable to travel."

Plussat: "This is always a pleasant airline to travel with."
Miinukset: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."

Miinukset: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

Miinukset: "Paid 1,000$ and we got a standby ticket. How is this possible? Will not book through Kayak again."

Plussat: "Fast, organized boarding, on time departure. Crew was courteous. Good food for airline food. I have only had positive experiences with this airline."

Miinukset: "I had a weelchair and nobody assist me in Viene in Austria"

Plussat: "The flight staff was very attentive, professional, and polite. It seemed like they were always bringing the passengers things like snacks and drinks. We never felt like we needed anything. This was my first time flying to Europe and flying with Swiss. I will definitely choose them again!"
Miinukset: "I really can’t think of anything I didn’t like!"

Plussat: "The service was superb!"
Miinukset: "The flight was too short."

Miinukset: "arogant staff, flight canceled, great difficulties to claim my money back"

Plussat: "It was perfect, very few people, great service"

Plussat: "Friendly staff, efficient"
Miinukset: "I didn’t understand that we got no baggage allowance with our tickets. When I looked on the website it appeared that star alliance members got the usual free luggage. Apparently it was a “lit” fare & we didn’t. It would have been worth it to get the next class of fare"

Miinukset: "Changing planes on Vienna was not easy so 1-hour layover was barely enough (required running)"

Plussat: "Flight attendants were extremely friendly and considerate of passenger needs. In flight Wi-Fi is free in economy. Good leg space between the rows. Overall it's rare to find such good service now a days."

Plussat: "Everything OK"
Miinukset: "Arrived 5’ later, lost train"

Plussat: "The air crew service"
Miinukset: "1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors."

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Plussat: "The crew was super nice"
Miinukset: "Not enough food during the long flight"

Plussat: "The plane was comfortable and clean. Internet was offered"
Miinukset: "The Internet didn't work. Although boarding was good the person making the announcements needs to know she should speak up."

Plussat: "My flight from Vienna to Warsaw was fine."

Plussat: "The meal was ok The airplane was clean"
Miinukset: "Seats were very nerow .No help from the crew . Flight delayed"

Miinukset: "We flew from TLV to Skopje via Vienna. None of the flight were on time and there was zero communication about the flight status. We arrived to the gate to start the boarding and they just told us wait here for 15 minutes. After 15 minutes we were asked to wait another 20 minutes. Only when we missed the take off time by 10 minutes they bothered to update us and inform us that the flight is being delayed in 2 hours."

Plussat: "Leg room, kind staff in the airplane"
Miinukset: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."

Miinukset: "Give me some knee room. I'm only 5 10 - What happens to the tall people?"

Plussat: "No unnecessary waiting. Excellent service!!!"

Plussat: "Flight services were good. Staff friendly. food was good"
Miinukset: "boarding at Tel Aviv was terrible. Specifically a staff member name Michelle was unprofessional and did not care much about passengers who waited for hours at the Group line because there was no indication that it is a group line. No one from the airliner bothered to explain or advise the passengers who were waiting and after more tan hour waiting when they eventually got to the head of the line they were told to go and stand in other lines. This was insane Long waiting times confusion Flight was late hence almost missed connection"

Miinukset: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"

Miinukset: "My luggage was lost again It is the second time in a row that happens"

Plussat: "Smooth and fast"
Miinukset: "Nothing"

Plussat: "Everything was wonderful ,except for the poor food."
Miinukset: "The flight was 9 and half hours and the food was very poor, I was starving ,maybe AA can improve that, it would be nice if they could add a little bit of fruit and a yogurt for a good digestion .Also, the sandwich they gave us at the end was so small ,maybe they can give us a real sandwich instead ..Sorry AA ,but you need to work on that .For the price I paid I can fly United ,they don't let me starve."

Miinukset: "There weren't a single blanket on the whole flight"

Plussat: "Food and entertainment"
Miinukset: "First fight was canceled to Vienna diverted to Turkish air to flight into Turkey. In the US was diverted to Milwaukee for 2 hours after already being on a 12 hour flight. Then missing our landing time in Chicago by 5 hours."

Plussat: "Flight was cancelled. Had to wait in the airport with kids."

Plussat: "More leg room than we had on Swiss Air from Chicago to Vienna via Zurich. In flight food was excellent. Staff was friendly."

Plussat: "Take off and landing"
Miinukset: "Layover time"

Plussat: "El entretenimiento"
Miinukset: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"

Plussat: "Clean plane , good crew ,"
Miinukset: "they didn't load my baggage from flight 1 to 2"

Miinukset: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Miinukset: "Delay in take off 45 min!!!!"

Plussat: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Miinukset: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."

Miinukset: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"

Miinukset: "We had a short delay"

Plussat: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."

Plussat: "Crew was wonderful and welcoming!"

Plussat: "Red wine was excellent"
Miinukset: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"

Plussat: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Miinukset: "See above. Overall, very nice experience."

Miinukset: "The flight delayed for 2xhours from Paris to Cincinnati"

Plussat: "The crew"
Miinukset: "Seats! They were too small!"

Plussat: "Flight was delayed 4 hours with no explanation"
Miinukset: "Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me"

Plussat: "Crew was very nice. Food was good and tasty."
Miinukset: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."

Plussat: "Food was ok."
Miinukset: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Plussat: "Extremely hot the plane"

Plussat: "Didn’t like the sandwich offered"

Plussat: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."

Miinukset: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"

Plussat: "Service and crew are great"
Miinukset: "Seats"

Miinukset: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."

Plussat: "Timely and smooth teansit."
Miinukset: "Food has a way to go to be appetising."

Plussat: "Nothing"
Miinukset: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."

Plussat: "Everything"

Plussat: "The only thing that I like about the flight was that it was easy to boarding"
Miinukset: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."

Miinukset: "My luggage was lost in Paris. Now I need to wait still."

Plussat: "It was on time"
Miinukset: "Hard seats Boarding was 35 min delayed"

Plussat: "The food was okay and the staff were friendly."
Miinukset: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."

Plussat: "Food has improved a lot on business class. Meals are more creative."
Miinukset: "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."

Plussat: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."

Miinukset: "No offer of snack with no egg in it."

Miinukset: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."

Plussat: "Nithing"
Miinukset: "They were unfreindly and rude."

Miinukset: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."

Plussat: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Miinukset: "Horrible Crew..."

Plussat: "Courteous crew"

Plussat: "Plenty of seat space"
Miinukset: "In flight entertainment and call button was broken ... crew never passes to ask if you’d like water."

Plussat: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."

Miinukset: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Plussat: "The food, the service and everything else is fine, quite good."
Miinukset: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."

Plussat: "nothing"
Miinukset: "very old planes we waited 1 hour to drop our bags as their belt had an issue we had to pay extra 70 pounds to reserve a baby cot on the plane"

Plussat: "On time departure and arrival"

Miinukset: "Very warm and stiffy air on board. Need change light. Very sad neon. Probably Boing style."

Plussat: "I didn't feel cramped in a Window Seat. Two meals were served during the flight. It was nice to get back to being fed something other than skippy snacks on an airline flight."
Miinukset: "I was ignored over and over again as ice cream, drinks and snacks were offer by the crew. It would have been nice if some would ask me before falling asleep if I wanted to be roused for snacks and desserts. After being on back to back flights of more than 10 hours each it would be considerate for the crew to be aware of my length of travel and to make sure they don't assume my resting my eyes is the same as me being asleep. Even when I was awake it appeared I was being overlooked, ignored and left out of complimentary services I saw other receiving....my bad for not asking to be noticed."

Plussat: "quick flight 10 min ahead schedule"

Plussat: "Boeing 777 had a lot of space. Good legroom. Timely departure and arrival, hassle free, safe trip all the way. Enjoyed the red wine; very delicious!"
Miinukset: "Seat didn't recline. The entertainment unit was very difficult to dislodge and raise to use (We were in the front). Movies were kind of older ones but I had reading to do so entertainment wasn't that important."

Miinukset: "Boarding more than 15 minutes late. Departure on time, though"