Etsi halvat lennot reitille Albaniasta $[7232-Helsinkiin

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "The take off and landing was peaceful and on time"
Miinukset: "I didn’t like changing boarding gate three times. The crew member was poor overall including the one providing service I must say."

Miinukset: "I was lost my luggage for my whole trip and I still didn’t get my luggage yet very disappointed !!! You want to answer can you guys do something for me or any ideals"

Plussat: "Comfortable plan. crew, at least in our section of the plan was minimally attentive."
Miinukset: "crew could have been more attentive. other then the basic services no one made any effort to see if we wanted anything else."

Plussat: "the price"
Miinukset: "everything else food seats service ..."

Miinukset: "All went well!"

Plussat: "Crew was great and friendly"
Miinukset: "Food"

Plussat: "Upgraded to business class for a reasonable fee."

Miinukset: "More tasty food."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Everything"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Flight crew and airport crew very helpful ,"
Miinukset: "Due to delay in LA, was rescheduled to later flight which was also delayed"

Plussat: "Flight was delayed 2 hours no big deal o me I just slept on the bench it was good flight beat seat 42d"

Plussat: "Lufthansa is a great airline. My problem is Kayak, who sold the tickets to us."
Miinukset: "You, Kayak, sold me economy tickets. When I checked in online I saw it for the first time that our tickets were Economy Light. So even though we are Frequent Flyers, we payed $220 for three checkin luggages. I intend to dispute this case."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Miinukset: "Frankfurt to Copenhagen was delayed and would have been to be told prior or compensated"

Plussat: "Good selection of movies"
Miinukset: "The food was soggy and not the greatest"

Miinukset: "Missed this flight because my first flight was a cancelled flight, missed intercontinental connecting flight."

Plussat: "Smooth boarding."
Miinukset: "Plane packed to the hilt. Tough to find space for cabin luggage."

Miinukset: "Seat in front was broken (did not hold in place reclining) and my seat was broken too. I was able to change seat but 2 seats broken in consecutive rows is not good as it makes you think what else may be broken and what kind of accidents could occur if seats are not even checked by crew."

Plussat: "Window seats on the upper deck have additional luggage storage bins and seem to have more leg room than seats on the main deck."
Miinukset: "Keep all babies in one section of the aircraft"

Plussat: "Lufthansa has it all together and knows how to fly. I recommend to everyone!"

Plussat: "Exelent crew"
Miinukset: "Long distance between gates to transfer"

Plussat: "I love the fact that the flight arrived on time and there were no delays. I can say our time was respected by the airline."
Miinukset: "There can be a better range of entertainment on the flight, and flying Lufthansa their isn't too much food variety"

Plussat: "Nothing really. It was an overall terrible flight."
Miinukset: "The crew was so bad. When asked for my special meal 2.5 hrs into the flight, they said you haven’t ordered any, which in fact I had a month before my flight. The crew member instead insisted that ”you should've brought your own food” not once but twice. No courtesy nothing. I was super disappointed. I fly a lot and this was hands down my worst flight. Also, the aircraft and seats were terribly uncomfortable (Boeing 747-8 Economy). Boarding took forever as well. Overall a very shocking experience from a very experienced airline otherwise."

Plussat: "Punctuality, the entertainment system"
Miinukset: "For the first time in decades (hundreds of flights), I've had to find the paper bag and until the very end I thought I might end up needing it. My companion did use hers, and mine (also a first in many decades). Part of the bumpiness could have been due to a weather system but the plane's movement was jerky when taxiing in Boston. BOS-MUC used to be one of my favorite routes back when it was served by the A360. The new A350 is nothing special except for the entertainment system. Ironically the large screen seemed overwhelming due to the dismal distance to the seat in front."

Plussat: "No delay and the landing is smooth"

Plussat: "I'm so glad with all workers in the plane, excellent !!!"
Miinukset: "Nothing"

Miinukset: "Boarding was an unorganized free-for-all"

Miinukset: "Economy seat space is small for 11 hours flight. get the meal of my choice, also as I tried to check in at home, the system did not give me choice to check in or change the seat."

Plussat: "Perfect service from crew members. Comfortable seats. Wonderful pilots!"
Miinukset: "Cramped boarding area."

Miinukset: "Oversold flight."

Miinukset: "There is no entertainment so I do not know it should be rates."

Plussat: "Excellent service, on time arrival, a great experience! Everything was easy with Lufthansa, which soothed my jitters and helped me relax (as much as is possible!)"

Plussat: "Cleanliness, entertainment"
Miinukset: "Food and legrooms have to be the worst in international flights."

Plussat: "Friendly crew, had row to myself, smooth flight"
Miinukset: "Delayed departure"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Miinukset: "It's not clear why they feed us at 3 am (one hour into the flight) instead of near the end of the flight (breakfast time). Are they trying to save money by having to heat the food less? It seems to make more sense to let people sleep and wake up to breakfast just before landing (around 6 am)."

Plussat: "I like the service, friendly flight attendants. Flight was punctual, food was good."
Miinukset: "I don't understand the boarding process with Lufthansa. Lufthansa does not board by zone but they let everybody board at the same time. The seats in economy class are not wide enough."

Plussat: "Loved the business class upgrade"
Miinukset: "Lack of food choices even in business class"

Plussat: "premium economy was nice"

Plussat: "crew was very nice engaging. shopping at Munich airport was unexpectedly good."
Miinukset: "My seat didn't recline. I changed seats with my sister mid flight so I could sleep."

Plussat: "We requested a special meal to accommodate multiple food allergies, and they both promised and provided it."

Plussat: "The Premium Economy seats were significantly better than Economy seats. The crew was very nice."
Miinukset: "The movie choices were not very good. Very few current movies."

Plussat: "It got me to my destination. The onboard entertainment system was nice."
Miinukset: "Boarding was chaotic. We were required to line up and have our cabin baggage measured in the sizing apparatus. Elite (*Gold) FF members were not told to board early and when I asked one agent she directed me to the general boarding lines; only the agent at desk told me to board with the First/Biz passengers. The food had no flavor at all."

Miinukset: "This was one of the most uncomfortable flights I've ever been on. The extra cushion attached to the chairs behind our heads made the chairs very uncomfortable pushing our heads too far forward. Not only was it difficult to sleep, it ended up giving me a terrible back and neck ache. The flight from Dubrovnik to Munich didn't have this extra cushion but the flight from Munich to San Francisco did. It's a terrible feature and should be removed. Lastly, the food on this flight was awful and it made me sick. I traveled in Croatia and Montenegro for 2 weeks and didn't get sick once but I got sick from the airline food on the way home, that's pretty disgusting."

Plussat: "I liked almost everything. And according to me, it does not make a difference if we rate things good or excellent at a certain point in time. As long as it is good, it can be excellent. I mean including crew. People have good days and bad days. I am sure the crew can say the same about passengers."
Miinukset: "What could have been better is: - the email that the airline generates and senda to people a couple of days prior to flight directs you to a site where you are supposed to fill in the blanks. About Covid. The thing is that you cannot submit it unless you as a passenger fill out an Austrian address. The electronic form does not have the option to rule out staying in Austria and indicating that you are transiting in Vienna. I had to fill that form out (at the Address in Austria section) with sentences like “not applicable” “transitting” and also had to google the Vienna Airport address for the zip code so it could be submitted. The form forced me to fool the it. Not cool. Frustrating."

Miinukset: "Cannot ask for more"

Plussat: "yes, seat is always ok , I'm not overweight"
Miinukset: "basically, nothing, just keep smiling"

Plussat: "Everything"

Plussat: "uncomfortable seats"

Plussat: "I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price."

Plussat: "Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game."
Miinukset: "The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)"

Plussat: "The crew was great!"
Miinukset: "I don't like the movie options. Some are quite sexual and can be seen around the plane."

Miinukset: "Everything"

Plussat: "The crew was amazing, the seat was comfortable"

Miinukset: "The crew dropped the bottle to the head of my son."

Plussat: "-maintenance had to fix an issue that the team was not transparent about for 2.5 hours. 0at least boarding happened swiftly -the male crew member was GREAT but the female crew members two of them were very short, rude, and not there to bring comfort to customers -chicken meal was tasty, but made both me and my father sick. Muffin for breakfast was mediocre as well -tv was good, but touch screen sometimes doesn't work."

Miinukset: "small seats,no LCD for each one,food nor so good."

Plussat: "Generally very pleasant flight"
Miinukset: "No complaints"

Plussat: "The crew was helpful with tips for Vienna"

Miinukset: "very late"

Plussat: "The attendants on Austrian air are all very nice and helpful. You can make any request of them or ask any question and they are happy to help. Great customer service. Arrived on time. Also, very good entertainment options!"
Miinukset: "The seats are very uncomfortable on Austrian air. The only way I would fly them again would be if I had extra money for the exit rows with more leg room. Food isn't great, but no airline food is really great. Boarding was significantly delayed from what it said on the boarding pass, with no updates. But we arrived on time. Getting luggage after flight at Dulles took a really long time, but I think that is more of an airport issue as getting my luggage from another Austrian airlines flight to another airport was a breeze."

Plussat: "Both the Lufthansa crew and the well thought out layout of Frankfurt International made it a lot more comfortable to travel."

Plussat: "This is always a pleasant airline to travel with."
Miinukset: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."

Miinukset: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

Miinukset: "Paid 1,000$ and we got a standby ticket. How is this possible? Will not book through Kayak again."

Plussat: "Fast, organized boarding, on time departure. Crew was courteous. Good food for airline food. I have only had positive experiences with this airline."

Miinukset: "I had a weelchair and nobody assist me in Viene in Austria"

Plussat: "I'm so happy I did not book Austrian Airlines for the way back to Zurich."
Miinukset: "My checked in baggage did not arrive with me, the staff told me it'll arrive the same day in the evening but it did not and nobody informed me, I only found out after calling them 5 times (which 2 times they hung up on me after putting me on hold). My bag only arrived almost 35 hours after i already landed Hong Kong, without being able to tell me when exactly and made me sit and wait for them to deliver it at mid-night."

Plussat: "The flight staff was very attentive, professional, and polite. It seemed like they were always bringing the passengers things like snacks and drinks. We never felt like we needed anything. This was my first time flying to Europe and flying with Swiss. I will definitely choose them again!"
Miinukset: "I really can’t think of anything I didn’t like!"

Plussat: "The service was superb!"
Miinukset: "The flight was too short."

Miinukset: "arogant staff, flight canceled, great difficulties to claim my money back"

Plussat: "It was perfect, very few people, great service"

Plussat: "Friendly staff, efficient"
Miinukset: "I didn’t understand that we got no baggage allowance with our tickets. When I looked on the website it appeared that star alliance members got the usual free luggage. Apparently it was a “lit” fare & we didn’t. It would have been worth it to get the next class of fare"

Miinukset: "Changing planes on Vienna was not easy so 1-hour layover was barely enough (required running)"

Plussat: "Flight attendants were extremely friendly and considerate of passenger needs. In flight Wi-Fi is free in economy. Good leg space between the rows. Overall it's rare to find such good service now a days."

Plussat: "Everything OK"
Miinukset: "Arrived 5’ later, lost train"

Plussat: "The air crew service"
Miinukset: "1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors."

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Plussat: "The crew was super nice"
Miinukset: "Not enough food during the long flight"

Plussat: "The plane was comfortable and clean. Internet was offered"
Miinukset: "The Internet didn't work. Although boarding was good the person making the announcements needs to know she should speak up."

Plussat: "My flight from Vienna to Warsaw was fine."

Plussat: "The meal was ok The airplane was clean"
Miinukset: "Seats were very nerow .No help from the crew . Flight delayed"

Miinukset: "We flew from TLV to Skopje via Vienna. None of the flight were on time and there was zero communication about the flight status. We arrived to the gate to start the boarding and they just told us wait here for 15 minutes. After 15 minutes we were asked to wait another 20 minutes. Only when we missed the take off time by 10 minutes they bothered to update us and inform us that the flight is being delayed in 2 hours."

Plussat: "Leg room, kind staff in the airplane"
Miinukset: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."

Miinukset: "Give me some knee room. I'm only 5 10 - What happens to the tall people?"

Plussat: "No unnecessary waiting. Excellent service!!!"

Plussat: "Flight services were good. Staff friendly. food was good"
Miinukset: "boarding at Tel Aviv was terrible. Specifically a staff member name Michelle was unprofessional and did not care much about passengers who waited for hours at the Group line because there was no indication that it is a group line. No one from the airliner bothered to explain or advise the passengers who were waiting and after more tan hour waiting when they eventually got to the head of the line they were told to go and stand in other lines. This was insane Long waiting times confusion Flight was late hence almost missed connection"

Miinukset: "My luggage was lost again It is the second time in a row that happens"

Plussat: "Smooth and fast"
Miinukset: "Nothing"

Plussat: "Everything was wonderful ,except for the poor food."
Miinukset: "The flight was 9 and half hours and the food was very poor, I was starving ,maybe AA can improve that, it would be nice if they could add a little bit of fruit and a yogurt for a good digestion .Also, the sandwich they gave us at the end was so small ,maybe they can give us a real sandwich instead ..Sorry AA ,but you need to work on that .For the price I paid I can fly United ,they don't let me starve."

Miinukset: "There weren't a single blanket on the whole flight"

Plussat: "Food and entertainment"
Miinukset: "First fight was canceled to Vienna diverted to Turkish air to flight into Turkey. In the US was diverted to Milwaukee for 2 hours after already being on a 12 hour flight. Then missing our landing time in Chicago by 5 hours."

Plussat: "Flight was cancelled. Had to wait in the airport with kids."

Plussat: "More leg room than we had on Swiss Air from Chicago to Vienna via Zurich. In flight food was excellent. Staff was friendly."