Etsi halvat lennot reitille Turusta $[196-Puolaan

Miinukset: "The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me."

Plussat: "First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip."
Miinukset: "Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience."

Plussat: "Fairly easy boarding process and nice staff"
Miinukset: "Delayed about an hour once all boarded"

Miinukset: "The pilot strike resulted in cancellation of my flights so getting home turned in to a challenge"

Plussat: "I had a middle row of seats that I was able to stretch out in and sleep."
Miinukset: "Better Food Choices...not everyone likes cheese!!!"

Plussat: "Beautiful airport, nice merchandise and merchants.flights on time."
Miinukset: "In Copenhagen I left my iphone in the bin during security check. Half an hour later i heard my name on P.A. system. The message was muffled and never repeated. I ran in circles trying to retrieve my phone and I got very poor assistance. I had to be deboarded an boarded again and barely made my flight. I was misinformed several times and ran around the airport with my hand luggage like a chicken without a head. Why wasn’t it brought to my gate? They had my info."

Plussat: "Newer plane with comfortable seat for coach. I liked the two-four-two seating arrangement. The direct flight to my destination was a plus."
Miinukset: "Nothing was negative."

Miinukset: "Limited selection of movies No food choices No snacks offered during flight First European airline to fall below the standards of US airlines"

Plussat: "This airline is punctual and the pilots are good."
Miinukset: "The service is minimal, you pay for any alcohol and the food is nothing to write home about."

Plussat: "On time good food excellent entertainment clean plane good crew"

Miinukset: "late. support afterwards was awful."

Plussat: "Very helpful staff."

Plussat: "The food and entertainment on board is great. I was very pleased with how they organized the checking of bags and the fact I picked it up at my final destination without any issues and right on time."
Miinukset: "Some of the staff at the check in desks can be very rude. Also, on my initial flight, they closed the check-in early and left many of us stranded without knowing who to talk to and how to manage to get on the plane. When someone from SAS finally came, I was told I would be escorted through security and most into the plane but then the "manager" or whoever was in charge denied it. The plane did not leave for another our and instead of arguing with the costumers they could have just helped us get on the plane. It was unfair of them to close the check in desks early and on top of that to catch a plane the next day they wanted to charge and exorbitant fee. I Wii never fly SAS again."

Miinukset: "Bad food Bad service Dirty plane Bad choice of movie collection You only get one glas of non alcoholic drink with your main meal. If you want more you have to pay ! Thats not a good service for a long trip fligt: washington-copenhagen and back. All other Airlines i have been with gives you a choice to choose between 2 different meals, buT SAS they decide for you ! And i have never seen any airline serve pork/ ham because of different believes people have, but SAS service you pork on an international 8 hours flight ! This is first time and last time I’m gonna fly with SAS. I always fly with KLM , perfect in everything and anyway. NO MORE SAS FOR ME !"

Plussat: "Aisle seat"
Miinukset: "Nothing was complimentary"

Plussat: "One crew member was particularly nice and personable."
Miinukset: "We waited an hour in the plane before take-off and after boarding, during which time the crew deliberately filled the cabin icecold air thick with the highly toxic fumes from the deicing. I got a headache from it. Throughout the process the entertainment units were disabled, when they could have helped distract passengers from this ordeal. The food was disgusting. When the Danish government has repatedly bailed out SAS, it would make a lot more sense for everyone involved to have higher quality Danish products on board for the meals, especially for such things as dairy products."

Plussat: "Movie selection Staff Food"
Miinukset: "Drinks were expensive"

Plussat: "Food was very good on international flight. All personnel was extremely polite and courteous. Great movie selection. Everyone was greeted with headphones, a bottle of water, pillow and blanket"
Miinukset: "Nothing not to like"

Plussat: "The flight attendants were pleasant. We received pillows and blankets and a bottle of water upon boarding. Dinner and a snack was served. The seats are comfortable."
Miinukset: "The snack was some kind of pickled vegetable strudel. I wish I could have had a choice of something else. I didn't like that for the whole we were only offered one complementary soft drink."

Miinukset: "ended up having to put both of our large carry-on items under the seat in front of us while the flight attendants stuffed people's coats and jackets into the overhead"

Plussat: "Will choose SAS again."
Miinukset: "WiFi didn't work and movie selection could be a bit better. That's all."

Plussat: "We were eventually rebooked in the class we paid for."
Miinukset: "Our flight was cancelled with no notice. We were rebooked in economy class when we paid over $5,000 for business class tickets, and told we would "probably" receive a refund for the difference. after much prodding, asking and begging, we were finally rebooked in a flight on Lufthansa the same night. That airline was upset, though, because SAS did not call them or notify them that we had been switched to their airline."

Plussat: "The flight crew was courteous and professional. The seats were comfortable."
Miinukset: "The flight came in a little late. However, the plane was nice."

Plussat: "They were very accommodating to alternate diets. All staff were very friendly and helpful"

Miinukset: "I order through Kayak, which took me to priceline...Got my ticket and thought everything was fine...Until I got to the airport, apparently I got a SAS lite ticket and they charged me to check 3 bags 210 Euros...Unreal. I think its pricelines fault because they did not even offer bagage as an option..."

Plussat: "Pleased with everything."

Miinukset: "We paid over $75 for each piece of checked luggage. We could have saved 40% by pre-purchase but were not warned when purchasing our flights for almost the same price as the cost of the luggage."

Miinukset: "Booked SAS Go level which included 1 piece of luggage each. At check-in, we were told that is not the case despite SAS' own website saying that it is. I was charged another $320 and I am disgusted with their business practices which revolve around, deceit, lies andl I would even say fraud! There were many others complaining about the SAS Go luggage issue and then having to pay again. I could have gone with Ryan Air for a fraction of the cost."

Plussat: "I am pleased we landed."
Miinukset: "entertainment system did not function properly. when it did, movie selection was terrible. very mediocre flight experience by mediocre, government funded airline that doesn't really need to compete for business."

Plussat: "The movie selection"
Miinukset: "To be boarded and wait for more than 45 minutes inside the plane for a second pilot."

Miinukset: "The SFO crew was not helpful at all. Upon check-in, the SFO to Copenhagen leg of the flight was 2.5 hours delayed. When I expressed concern to the SFO ground crew, they said "You'll be taken care of in Copenhagen" in a very dismissive manner. I noted that we would miss our connecting flight (Copenhagen to LHR) and that there wouldn't be another direct flight that day. The SFO crew member told me that I was wrong that there was another flight available (a 4:30 pm flight). I told her that that flight wasn't on the SAS website and she told me that I didn't know what I was talking about in a rude manner. When I arrived in Copenhagen, the ground crew informed me that there was not a 4:30 pm flight and there never was. To get to London, I had to be fly first to Frankfurt then to London on another airline. Overall, this delay cost me over 6 hours. Utterly unacceptable and will never fly SAS again."

Plussat: "Super"

Miinukset: "My 1st experience on SAS & everything was late: takeoff over an hour late, and upon arrival in CPH we were delayed again to exit the plane because they couldn't get the skyway door attached to the plane."

Miinukset: "Mostly junk food"

Plussat: "Even though I did not get the seat I paid extra for, it was a great flight."

Plussat: "Flight was not full so there was plenty of room."

Plussat: "Great friendly staff. The delay we had going up in the air was caught up before we landed."
Miinukset: "The slight delay due to something not being able to lock."

Miinukset: "So many delays and lost luggage. The craziest was leaving Manchester. I was supposed to have 30 minutes after leaving security at Manchester and would have done if they hadn't decided to board early. That's ok but then we sat on the plane waiting which resulted in leaving later than the original time of departure and therefore a large run for my connection at Copenhagen. Was badly organized clearly."

Plussat: "Flights ran on time."
Miinukset: "Suitcase arrived badly damaged. Crew was rude and inattentive. It was hard to get water during the flight."

Plussat: "SAS agent in Oslo was very nice and quickly rebooked our flight to Bergen when we missed our scheduled one due to luggage delays and confusion at Oslo as to Customs procedure."

Miinukset: "The flight to Stockholm was late which made it stressful to make my connection to Seattle. However the SAS agent I talked to was very helpful."

Plussat: "Introduce meals even to economy class"

Miinukset: "I wasn't able to take this flight due to my first leg being cancelled. However, I did end up being placed on the SAS flight to Stockholm from Chicago, which was an overall nice flight. The only thing I didn't like was the timing of the flight. Because my starting point was from somewhere other than Chicago, this made for a very long and tiring trip. I wouldn't recommend this flight for people flying from places other than Chicago."

Plussat: "Crew was super sweet!"
Miinukset: "Food"

Plussat: "Very professional and accommodating staff. Acceptable food. Efficient and on time boarding."
Miinukset: "The seats were comfortable but legroom was too little to get comfortable on such a long flight."

Miinukset: "8 years ago on similar flight from Lax to got, we had to retrieve checked bags in Sto, and then go through security. It was not clear at all on this trip if it was the same. SK agent at lax seemed unsure, Arlanda customer service agents at baggage in Arlanda also seemed unsure. We then learned from another airport worker at baggage they would go all the way through. It is very important to know since turn around time is very short, and I almost missed flight 8 years ago, and bags did miss it last time. Tks"

Plussat: "New seats and entertainment consoles. Smooth flight."
Miinukset: "The food!"

Miinukset: "Norwegian gives you nothing on international flights. We got no meal, no blanket, no pillow, and no leg room. The flight attendants never came by to give out drinks, or even to take trash. We could not even get a glass of water. They were not concerned at all with whether we had a pleasant flight."

Plussat: "Really pleasant flight. Excellent pilot, good crew."
Miinukset: "Nothing! This was one of my best flights ever."

Plussat: "Plane on time, new plane, nice crew."
Miinukset: "Ability to move seats."

Plussat: "On time"
Miinukset: "We got sanatizer when boarding which was so small like a stamp, useless"

Plussat: "Flight duration"
Miinukset: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."

Plussat: "Stewards"
Miinukset: "Uncomfortable seats"

Plussat: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Miinukset: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."

Miinukset: "The seats are cramped and you have to pay for snacks and water"

Plussat: "Once boarding started it was very fast and flight left shortly after"
Miinukset: "Seats are very uncomfortable"

Plussat: "Flight left on time and arrived 15 mins ahead of schedule, staff was polite"

Plussat: "Price of ticket"
Miinukset: "Seats are terrible."

Plussat: "The crew was very friendly and helpful."
Miinukset: "The boarding process took far too long. We were standing at the gate for what seemed like an hour. I'm not sure exactly why we were delayed in boarding the plane. There was no explanation."

Plussat: "The crew was really nice"
Miinukset: "1h30 delay for no specific reason is unacceptable"

Plussat: "The flight arrived ten minutes early at our destination."
Miinukset: "Extremely small and uncomfortable seats even for a small person."

Plussat: "Service, smiling and attention to details."
Miinukset: "No kosher food."

Plussat: "I liked how the crew on the plane worked. Very nice."
Miinukset: "I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process."

Plussat: "The price"
Miinukset: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."

Plussat: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."

Plussat: "The flight was overbooked so they took my wife of the flight"

Plussat: "Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night"

Miinukset: "Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands"

Plussat: "Space. Priority Boarding"
Miinukset: "Strong bad smell. One hour late for departure."

Miinukset: "It a good option, a good price, i will fly again"

Plussat: "Staff were generally sweet & approachable."
Miinukset: "Cannot understand management of border control security before boarding. This is done in the corridor on route to gate. Long long queues, then continued to queue before boarding in the waiting/holding room. No toilets once you enter the corridor to go to gate. Unsatisfactory management. Water from air conditioner dripping on me on board from take off. Not an immediate suggestion to move, but agreement to do so on my suggestion and then gentle insistence. Thankfully there was a seat for me! It seemed to be a problem staff were aware of which is concerning that Wizz did not block that seat."

Miinukset: "long time wating in bus to get plane"

Miinukset: "standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off"

Miinukset: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."

Miinukset: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"

Plussat: "grea air line always on time staff are friendly"

Plussat: "Super easy online check-in, comfortable plane, lovely crew"
Miinukset: "Waited a bit in a long hallway waiting for the last flightload of passengers to deplane."

Plussat: "The flight was cheap and got you where I wanted"
Miinukset: "Make sure you queue early if you want to take your hand luggage on board, as if you are too late in the line they will make you check it into the hold at the last minute. I guess I should have realised that by how early people started queueing and the fact that they charge for checked in luggage."

Plussat: "Crew were friendly! The app for the journey is good."
Miinukset: "announcements a little muffled. A delay caused us to wait on the bus for a good half an hour which was somewhat uncomfy, and the plane was very warm. couldn't take my shoulder bag on as well even though I could've put it under the chair, which I feel like is a sneaky way of making you pay for the speedy boarding thing."

Miinukset: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."

Plussat: "I liked that I got to my destination in one piece."
Miinukset: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."

Miinukset: "Checkpoint at katowice the wirst ever seen, personnel with very bad atittude wanting personal cosmetics to fit on stupid plastic bag, the rest wanted to scrap or document my bag to pay extra even I already pay for bring it inside cabin, same before boarding I have my computer backpack and already pay 10 eur for large cabin bag and before boarding they wanted for me to checkin baggage because rule is only backpack even I did explain I already paid large cabin, at end I paid 63 Eur total for my luggage I found completly dissapointed and abusing from many passengersbin the same sittuation, also fly have us inside the plane for more than 30minutes without leaving,"

Plussat: "The staff was fine. We arrived on time."
Miinukset: "These discount flights from Luton are packed with obnoxious, drunken Brits going on holiday in Hungary. In future, I will fly from Heathrow. Besides, by the time one pays all the little incidental fees at WizzAir, the cost is about the same as the legacy carriers."

Miinukset: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"

Plussat: "We arrived safely"
Miinukset: "Told our bag was too big even though we'd paid for a large carry on, which we already knew fit in the overhead compartment (plane was an airbus A320). We were then required to check our bags, but not until after we were told to combine our personal item with our large carry on bag & then told that it was too big. instead of crediting us the amount we'd already paid (€20), we were charged the full checked bag fee of €55. The gate agent was also very rude and not proficient at her job, causing us to delay the plane's departure. Exceptional customer service may have included refunding us the large carry on bag fee. Additionally, our 2hr flight cost us almost $200 each, not what I would call a budget airline price. We will not be flying Wizz air again & do not recommend this airline."

Miinukset: "As Usual always late, left us sitting in a bus on the tarmac for ages in30 deg heat. awful. will never use again"

Miinukset: "i would seem that evey Wiss-Air Flight on the route we were on is always late, stuck on the tarmac in a bus in 30degs with NO aircon is not on."

Miinukset: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"

Miinukset: "All was good"

Plussat: "The journey took less than it supposed to. Amazing service"

Plussat: "Price"
Miinukset: "Despite long delay, there were no announcements by the staff about the delay until we were already almost 40 minutes past our original departure time. No water or food was distributed to the passengers despite the delay. Delay was not wizzair's fault but there was no customer service to speak off."

Plussat: "Brand new planes - on board crew was pleasant and the flights were smooth and on time."
Miinukset: "Ridiculous size restrictions on carry-on. If you can pack your clothes in a wallet, then you should be able to carry on at no cost. Only the smallest of bags will meet the "free" requirement. Website is awful to attempt to online check in. Crazy that they charge for check in at the airport if you cannot get their site to work. Customer service phone call also costs a quid a minute. It's almost as if they are proud that they screw you if you encounter any difficulty or you've made a mistake in the complicated boarding pass emailing procedure."

Plussat: "professional crew - good flight times and lots of information was a little delayed 20mins but informed of same and no impact really"
Miinukset: "nothing much tbh"

Plussat: "The don't say the truth"

Plussat: "leave on time"
Miinukset: "Small airplane not very comfortable"

Miinukset: "I had a standard carry on bag which in Wizz air world turned out to be a large bag. Not only did I have to pay and additional £40 at the airport for it, I had to take it on board with me too. This bag has been on many other low fares airlines without a problem. The Wizz air carry on limit is unrealistically small and is thus merely a money making racket."

Miinukset: "I ordered a ticket and got a confirmation email. Unfortunately I could not check in online. I arrived at the airport and found out that I did not have a ticket. This story cost me a lot of money and a lot of time"

Plussat: "Transparent fare, no frills and punctual."
Miinukset: "Hideous seats - seat backs don't decline which, combined with minimal legroom (even in "premium" section"), makes for a very uncomfortable flight."

Plussat: "I liked that everything ran smoothly for the most part. I'd definitely fly with them again."
Miinukset: "I didn't realize I had to check-in 3 hours prior to my flight or else I'd have to pay almost 50$ extra for a boarding pass!!! One of the women at the counter was extremely rude about it (while the gentleman was very nice and helpful). There was no entertainment on the plane, but I didn't expect any, but I didn't realize how short the leg room would be... my knees literally were shoved into the seat in front of me the entire fight."