Etsi halvat lennot välille Vaasa - Bangkok

Plussat: "Very accommodating staff"
Miinukset: "breakfast served was still frozen."

Plussat: "Plane from Munich was late coming to Zagreb, so my flight was late because of that and was about to lose connection flight from Munich to Brussels. Then, Lufthansa drivers waited in Munich, put us in vans and drove us to plane for Brussels. Amazing service!."

Plussat: "Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff."
Miinukset: "My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick"

Plussat: "Seat was comfortable. Looked new."

Miinukset: "Food"

Plussat: "Crew was great."
Miinukset: "Check in time took a very long time with a boarding pass."

Plussat: "The crew was okay. The seat was good."
Miinukset: "Better service but the flight was great."

Plussat: "Crew was really wonderful"
Miinukset: "Seats were not comfortable and the food was terrible"

Plussat: "I had to change my flight times three times, and each time they charged me less than 30 dollars (for taxes) and the wait times on the phone were super fast. It was shocking to not lose hundreds of dollars for life happening and needing to change my flight. AND!! I got a free upgrade to premium economy for free!"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "The food was good was good"
Miinukset: "The entertainment was poor the movies selection was poor"

Plussat: "Comfortable seats, good selections of movies for entertainment. Polite flight attendants. Overall a relaxing trip."
Miinukset: "Weak selection of TV shows for entertainment, but movies selections were very good so overall not a real problem."

Plussat: "Lounge was very clean"
Miinukset: "In a 10 hours flight Frankfurt to Atlanta only one main meal. Service was rushed job. My seat wasn’t working and Tv remote didn’t work."

Plussat: "Flight crew was great and entertainment system was good but needed reset a few times . Seating not so much."
Miinukset: "Sitting at the entrance of the bathrooms and was forced to move seats because traffic standing in front of me and tripping over me became ridiculous."

Plussat: "Leg room"
Miinukset: "No internet"

Miinukset: "4 good movies, regular water rounds, friendly staff, enough toilets"

Plussat: "The various entertainment choices, movies, tv and games to while away the time."
Miinukset: "food was mediocre"

Plussat: "Crew was pleasant."
Miinukset: "Premium economy upgrade not worth the price! Wheelchair service ordered but NOT provided In Frankfort!"

Plussat: "I love Lufthansa! Great service, comfortable, warm towels before meals served with real silverware. Amazing!"
Miinukset: "Service! Comfort!!"

Plussat: "everything was great. Service and pilots are at the top level of the proffessionalism."

Plussat: "The crew was really great. So pleasant and helpful. And, it was nice this time as it wasn't too crowded!"

Miinukset: "No language options on tv besides english."

Plussat: "Nothing"
Miinukset: "Nothing"

Miinukset: "Check in very confusing, switched gates on me but I didn’t get the text until later, after take off. No announcement over the PA system in the airport. If my son, who was picking me up, hadn’t been tracking my flight, I would have missed it."

Plussat: "I like that they doesn't take so much time for boarding"
Miinukset: "A cookie would be better than a Corny in short flight"

Plussat: "We had a problem in Germany. My daughter left her passport on the plane. Everyone was very helpful and found it. And got it back to us."

Miinukset: "The ticketing when purchasing a ticket from NEW YORK is very unclear and even though we wanted a JFK ticket, the NEW YORK search showed a ticket for NEWARK NJ so my step dad ended up going to the JFK airport - An elderly man who has trouble with English and no one was willing to help him to rebook his ticket. Not only that - the Lufthansa people VOIDED his entire ticket including the second leg because the agency wasn't picking up for a rebooking so the entire ticket cost was lost - $1200 - GONE! We couldn't even get him a one way ticket so he could use the return part of the one he bought. This is an absolute customer service disaster. This man lost all his money, he saves up all year to go see his family. That's an ugly way to take advantage of people."

Plussat: "I loved that there were bathrooms downstairs so we didn't have to wait in the aisle. And there were enough bathrooms that the line moved quickly! They boarded families with young children first!"
Miinukset: "Could use better entertainment options. When the person in front of me reclined, there was very little room!"

Plussat: "The flight was not fully booked."
Miinukset: "The snack provided was totally insufficient. the check-in staff were stringent about luggage size and weight even when the flight was not full."

Plussat: "Our attendents were clearly focused on our needs. Efficient and still very human and kind. A real treat."

Plussat: "Movie selection was great. Crew came through with drinks frequently. Overall nice smooth flight."
Miinukset: "Car seat was lost even though it was brought on the plane and not checked. Didn't care for the food but it was personal preference."

Plussat: "Entertainment, flight crew was courteous and helpful, lots of snacks, water, and free wine!"
Miinukset: "One of our pieces of luggage did not make it back with us. The good thing is that the Lufthansa staff was helpful, the automated emails kept me informed, and the bag was delivered to me as soon as possible. Seems to me it was as good as it gets when a piece of luggage gets lost."

Plussat: "Timing and the cost was good. Crew were friendly. Did. Or feel a racist service like in Germany itself."
Miinukset: "No entertainment. Too much hand luggage even though we had the allowed size bags but it seemed that people use more than the allowed limit."

Plussat: "Everything went as smoothly as possible. Would definitely recommend."

Plussat: "there was ice cream for dessert at night"
Miinukset: "- Delay > 2 hours and no info at gate at the time of planned boarding - unfriendly ground staff and chaotic check in - old 747, "entertainment 1970s standard - crew looked unkempt (like just out of bed), unfriendly to downright rude, my 85 year old mum was ignored repeatedly and ended up not getting enough fluids as a result - 1/8 crew members managed a smile on occasion - rushed meal "service", all they wanted was to disappear to sleep - crammed spaces - while it was announced "we have three different meal choices, you will have at least two choices" - ummm, no, it was pasta. Period. To be fair the pasta turned out ok. The morning dry ham and cheese bun was not, especially without any drink."

Plussat: "Great job in general"
Miinukset: "The B747 is big and takes longer to board and longer to get your bag. WIFI is expensive at about $19. Seats are cramped or that's what I felt."

Miinukset: "I was very uncomfortable in my seat between two fellow passengers who were large individuals. For a flight duration of over ten hours, it was terrible to repeatedly have to negotiate space with them as they were spilling into my chair space. I also had to insist they not extend their legs into my foot well."

Plussat: "Courteous and professional."

Plussat: "There was nothing to like. Bus arrived late, then got stuck in traffic. Missed connecting flight to US. Nice agent though who rebooked me."
Miinukset: "Bus connection not a good idea with the enormous traffic on German roads!"

Plussat: "The checkin was very helpful although also frstrated because they could not print the boarding pass."
Miinukset: "Had to wait till I got to the counter to get my boarding pass. They had to ov erride a certain part in order to print. As a result of this I was unable to sit with my party."

Plussat: "short hop--good"

Plussat: "Great plane Great food Great movies"

Miinukset: "Seats are very uncomfortable. Body wants to slide forward."

Plussat: "The leg room was definitely more than on a US flight, which I gravely appreciated."
Miinukset: "Boarding was a bit chaotic -- no rhyme or reason . Pasta dish and chicken dish were both low quality."

Plussat: "the crew was good"
Miinukset: "the seating was cramped. could use more leg room. The food was average."

Plussat: "everything was easy to use and set up from booking to landing. wonderful trip. This was my 1st big trip and 2nd time on a plane. Liked the movies on the plane. All the staff where helpful from gate to gate."

Plussat: "Crew inside the plane was lovely."
Miinukset: "Problems with the check-in online that made it impossible and cause that me and my partner had to seated not together. In the counters at the airport, we asked if it was possible a solution as I suffer with big anxiety and needed to be together my partner during the flight, and they answered us in an extremely rude way. Luckily we could change it with other passangers inside the plane by ourselves. Not a fault of Lufthansa but something that made the flight HORRIBLE was an extremelly smelly and very heavy guy seated next to me that used half of my seat and made me be really uncomfortable."

Plussat: "Clean plane. Good boarding service."
Miinukset: "Food taste. Ok entertainment."