Etsi halvat lennot välille Vancouver Intl - Helsinki

Plussat: The crew was nice On time Clean flight

Miinukset: The food was cold Nothing else....the flight was great

Miinukset: Didn’t realize I was going to be charged $65.00 per suitcase. Checked three and that added$195.00 to my overall cost. The only thing we got on board was water everything else was a charge.

Plussat: The crew was helpful and kind.

Plussat: Nothing

Miinukset: No food and alcoholic beverages on an international flight - very disappointing. Also the entertainment system didn’t work.

Plussat: Entertainmet

Miinukset: Food and rounds for drinks

Plussat: My flight was delayed four hours, so I missed my connection to Sofia and had to re-book for two connecting flights instead of one, which makes for a long, tiring trip.

Miinukset: I understand the delay due to weather conditions, but I wish I was rebooked for one, not two connecting flights. Now, instead of flying directly to Sofia from Frankfurt, I have to go to Munich first and then to Sofia, which makes my trip 9 hours longer

Plussat: On time, efficient.

Miinukset: Food is becoming more and more of a joke on Lufthansa, gone are the bad sandwiches, now it is just sweets.

Plussat: There was no in seat power despite that being listed as an amenity. Also, there was no checked bag included in my flight, despite selecting that in my search for tickets.

Miinukset: In seat power for phone charging while flying transatlantic is extremely helpful. Ticket purchased was not as advertised.

Miinukset: Didn’t realize I was going to be charged $65.00 per suitcase. Checked three and that added$195.00 to my overall cost. The only thing we got on board was water everything else was a charge.

Miinukset: It was safe and everyone was friendly. Most spoke English and helped when I requested.

Plussat: Crew was good.

Miinukset: Boarding in Reykjavík was a mess. Biggest problem was that the flight was delayed over an hour, but the boarding times were only changed at the gate by ten minutes each time - and with no seating at that gate that meant everyone was standing around for over an hour.

Plussat: Great crew, everything was pretty much on time. Probably the best and fastest flight we've been on to Europe.

Miinukset: The airline doesn't provide food and there wasn't time on the layover to get any. We were prepared, but others might not be.

Miinukset: 2h30 delay and no follow-up for connecting flights

Plussat: Service

Miinukset: Delay for both leg trip.

Plussat: The food was fine to abv

Miinukset: The wait time was extremely long and would be even longer when going back to Boston

Plussat: The crew was great! I was much more comfortable this trans-Atlantic flight coming home than when I flew over beginning my trip. The hot towels are always a special treat and the wide selection of free beverages. Thank you Lufthansa!

Miinukset: It was not noted that I had a gluten allergy even though I had requested special meals online. I had to ask the flight attendants during the first meal to bring me that option. After that, all was great! My personal entertainment screen was not working properly for about an hour in to my flight.

Plussat: The second leg of my journey was good. The airplane was comfortable and everything about the crew was top notch.

Miinukset: The craft on the first leg of my trip had the seats extremely close together. I would estimate that I only had 25 cm between my knees and the seat I had it for me. Also, we were seated on the airplane approximately one hour before ideparture. This was an additional hour I had to sit uncomfortably.

Miinukset: In general, not good enough for an overnight flight. Our flight was late, we missed our connections which is the primary reason I am complaining

Plussat: Crew was good. Seats were OK.

Miinukset: Boarding at Reykjavik was a mess, not helped by the flight being delayed by over an hour. Part of the problem was that the airline just kept moving the boarding time back by 10 minute intervals. No seating near the gate, so everyone was just having to stand there...

Plussat: Boarding the plane was efficient and timely, although a bit confusing as there were separate gates for passengers going to Iceland versus those flying through Iceland. The crew on the flight was very attentive and friendly.

Miinukset: The plane was very warm.