Etsi halvat lennot välille Vancouver - Suomi

Plussat: "This flight left nearly an hour late, which at 1 AM really hurts. The crew were ok, but the flight seemed understaffed, and our service in premium economy was pretty ordinary."
Miinukset: "Total gong show getting to our connecting flight in HK, but Cathay Pacific got us there with only seconds to spare."

Plussat: "Yes & yes"

Plussat: "Everything"
Miinukset: "Everything"

Plussat: "Entertainment system is nice with recent movies and many other selections."
Miinukset: "I found my pillowcase has a long human hair. And noticed the same in the other pillows around my seat. Also, the tray table has a few spots of food stain. One of the toilets, the hinge of the toilet seat is broken"

Plussat: "Food and entertainment was great"
Miinukset: "Dirty bathrooms, cramped seats, and still can't believe they still load the front of the plane first... takes forever"

Plussat: "Crew was very efficient and boarding was easy."
Miinukset: "The flight was late."

Plussat: "Crew is very good and efficient, generally very friendly and helpful. Seats are fairly spacious and comfortable. The flight was only slightly delayed. Food and drinks are quite readily available. Meal quality is nothing amazing, but it's definitely not bad."

Plussat: "Everything"
Miinukset: "No wonder they are one of the best airliner"

Plussat: "Everything was quite nice."
Miinukset: "Happy with everything. Staff were very friendly and helpful."

Plussat: "Good options for food including meals and snacks! Cabin crew was great."
Miinukset: "Crew sometimes a little slow responding to passengers paging from their seats."

Plussat: "Crew was attentive, plane was clean."
Miinukset: "Food was horrible. They did not dim the lights until 1.5 hours into the flight."

Plussat: "Friendly and efficient staff."

Plussat: "As per usual, Cathay’s service was top notch. Friendly, courteous crew, good food, a great entertainment system with a great selection. This particular flight was very smooth and, as it was only around 65% full, I was able to stretch out and get some sleep."

Plussat: "Crew were outstanding and food was awesome"

Plussat: "On time. Got an isle seat."

Plussat: "nothing."
Miinukset: "Very hard to understand air host's english."

Plussat: "Comfortable. Good service. No wait for restroom"

Plussat: "Leg room, food, airline staff"
Miinukset: "Too hot in the plane"

Plussat: "Food great, smooth flight. Helpful stewardess. Fairly comfy seats"

Plussat: "Excellent all around. The A350 is much quieter than older jets - a real asset on a long flight."

Plussat: "Boarding was smooth, attendants were great, entertainment had lots of options"
Miinukset: "They only had this tasteless shrimp slop leftover by the time they got to me for dinner. I didn't eat it and asked for a snack after and was refused. Other than being hungry it was great. The next meal was fine also."

Plussat: "Food was alright. Service was good. FA’s attentive."
Miinukset: "Delayed due to weather in nyc, lights turned on in am and the. Turned off again after breakfast (confused senses). Ran out of certain meal types."

Miinukset: "Can not catch up the fight to guangzhou"

Plussat: "Great airline, punctual, attentive"

Plussat: "Super friendly inflight staff, especially on my flight to canada"
Miinukset: "Nothing"

Plussat: "Flight comfort, plane, staff. Overall a perfect travel experience."
Miinukset: "Mango desert...that’s all."

Plussat: "On time"
Miinukset: "Slow food service, average food. Slow after meal pick up."

Plussat: "Seats weren't much comfortable."
Miinukset: "Food wasn't bad but above average."

Miinukset: "Ordered a vegetarian meal that was never delivered."

Plussat: "Good food and service."
Miinukset: "The premium economy cabin configuration - it was a full flight, I was seated at the right-hand side of the cabin, and the toilet is at the left, and it was not easy and having to step on people's feet to go to the tooilet."

Plussat: "Entertainment is always highlight"
Miinukset: "Crew services- trying to put my backpack up the space on the rack. But the crew says it is better to put my backpack under the chair. He explain it is more convenient to me. What's the reason he think it is more concienent to me. I dont understand his thought. I feel disappointed with the services. The crew are no professional. Please provide more training to these people"

Miinukset: "Delayed flight caused a lot of problems and charges for us"

Miinukset: "flight was late"

Plussat: "Small leg room, seat don't decline enough,"

Plussat: "There was more leg room and the food was excellent!"

Plussat: "not a full flight so obviously more comfortable"
Miinukset: "did not like having to deplane then reboard"

Plussat: "Good entertainment and decent food"
Miinukset: "Boarding. Starting from the boarding call where everybody rushed the aircraft and weren't organized to the space allocation for bags. There were a number of empty seats. I would guess the aircraft was running at 70 to 75% capacity. However, there was no space for our carry one. The passengers who go in earlier had put their bags flat and horizontal thus taking maximum room in the bins. The airhostes did nothing to control this or direct the bags. I repeatedly said that I could move the bags around to crate room. They took no heed. There were also a number of partially empty bins that had been closed early , and the air hostesses did nott allow me to look in to. Finallymy partner and I had to cross over to thebother side and place one of ou carry ons 19 rows in front of our assigned seats, and the other smaller bag in the seat on front of us. For a 6'3" man, this was very uncomfortable for 14 hrs. The rest of the flight was fine, but the boarding was extremely inefficient"

Plussat: "Flight staff was excellent and friendly"
Miinukset: "our flight form Vancouver to Hong Kong was delayed 3 hours which made our connection in Hong Kong to Denpasar short. This resulted in our luggage not getting to Bali and we had to wait 36 hours to get it. As we were leaving on a tour the next day it made it very difficult to get the airline to understand where we needed our luggage and how important it was to get it. It took numerous phone calls, all of which were costly long distance, to get them to commit to getting our luggage to us"

Plussat: "More drink options were offered."
Miinukset: "Flight delay"

Plussat: "The seats were very comfortable. Made it easy to sleep even in a middle seat."
Miinukset: "We had to wait outside the boarding area until right before boarding. Also they did not allow me to reserve a seat when booking."

Plussat: "I do however appreciate that the plane did wait for us"
Miinukset: "My flight was delayed and although my connecting flight did wait this was only because a large number of other people on that flight where not only on my flight but where coming in from other flights as well. this seems like really poor management and practice"

Plussat: "The crew was very cordial and respectful."
Miinukset: "My son did not do well with the food on the trip. He became ill. The food did not smell particularly delicious."

Miinukset: "Delays Boarding was delayed and nobody communicated anything to us just left us sitting there with no clue. The food tasted like metal."

Plussat: "We were booked on "S" class fares, which meant no seat selection until 48 hours before departure. However, we were able to get aisle seats with no problem. The crew was wonderful, service was great, and entertainment exceeded expectations."
Miinukset: "Boarding--but I never like the boarding process."

Miinukset: "I am not a frequent flier on Cathay. I would say I would think twice before buying my next ticket. Their call centers and counter staff leave a huge amount to be desired. I called their help desk when I couldn't access my reservation. My problem is their systems push your first and middle names together as a first name in their systems so I couldn't access my reservation. I really, really struggled understanding the person on their help desk. Then 48 hours before my flight I tried to book my seats and get my boarding pass. There were no seats for a party of 3 traveling together and only middle seats for the 3 of us. I waited for 20 minutes calling their support center. Of course their team could not help. All seats were booked. Luckily she offered to book my seats for the return and we managed to get the last 3 together in the back of the plane. If you book through Kayak recommend immediately calling to book seat numbers. I have ran out of room but returning from Vancouver their systems didn't read American passports and everyone tried to get tickets issued the staff at the desk laughed when told and said they knew it was a problem....but it did keep the many skiers busy in the self service line:) Also the desk opens 2hours and 59 minutes before departure so don't arrive early"

Plussat: "Very good service and comfortable plane"
Miinukset: "Nothing"

Plussat: "Entertainment system"
Miinukset: "Crew did not offer beverages or bottled water for coach passengers. The lights were left on for most of the redeye despite it being a 5 hour flight. The plane was old - there was food from the previous flight in my seat when I arrived. The blanks and pillows looked used and worn. Our flight arrived 45 minutes late with no explanation - it seemed to be a result of the slow/delayed boarding process. I will avoid Cathay Pacific going forward."

Plussat: "I like the snacks and the ice cream"

Miinukset: "Service.. Got ignored when asked for coffee. Got ignored when food choice came around. Lady sitting beside me also got same service ignored"

Miinukset: "Again all was perfect"

Plussat: "the crew were very helpful providing all information I need it"

Plussat: "great everything!"

Miinukset: "Got delayed"

Plussat: "Amazing crew"

Plussat: "Almost 3 hours of delayed"
Miinukset: "Almost"

Plussat: "There was an available seat next to me"
Miinukset: "I had to walk from one end of Minneapolis airport to the other end all within 35 mins to catch a connecting flight, tram was not in service. Not fun!!!"

Plussat: "Delta crew and offerings are great."

Plussat: "Crew, chairs, entertainment"
Miinukset: "Communication"

Miinukset: "Crew unfriendly."

Plussat: "The ability to charge my cell phone via USB ports. Also the movies on long flights is really nice"
Miinukset: "Quicker way to get off plane"

Plussat: "Crew was great seats comfortable but quite near back my connecting flight I had to get my seat when I got to the airport I was second from the back but close to washrooms"
Miinukset: "There was no entertainment on second flight but I didn’t use it anyway On second flight washroom was not very good my scarfe dropped on the floor and was wet and yuckie"

Plussat: "The ceew"
Miinukset: "Unorganized boarding and 6 hour delay from expected departure time."

Plussat: "Even in the absolute freezing (-40F) the plane landed an hour early into Minneapolis. Was only delayed 20 minutes leaving. Crew did amazing to get the plane going."

Plussat: "No delays..arrived early"
Miinukset: "Restrooms were dirty"

Plussat: "Great staff and they worked hard to make the flight comfortable."
Miinukset: "The seats are small and the plane feels like a Sardine can."

Plussat: "Everything was fine. Delta did a great job."
Miinukset: "The kid screaming in my ear for 3 hours"

Plussat: "Clean plane, the seat felt roomy. Smooth ride and the captain communicated clearly."
Miinukset: "It felt super hot and I wish there was food included in such a long flight."

Plussat: "Everything but the consistent delay"
Miinukset: "2 hour delay and it being the last flight out of LAX."

Plussat: "That was a treat since I don't expect the option to watch movies on short flights Also, thank you for the healthier snack items- keep moving in that direction please!"

Plussat: "Excellent"

Plussat: "good flight and pleasant staff"
Miinukset: "no vegetarian option in business class therefore nothing to eat for me for whole flight. also sky lounge very poor"

Plussat: "Nothing particularly stands out. I did arrive safely."
Miinukset: "First class did not come with lounge access? Drinks were not cold. Bathrooms were falling apart and came with a disgusting odor. Time to retire these aircrafts."

Plussat: "Overall experience was great, landing, crew, snacks, movie selections it all was great"

Plussat: "Efficient on board crew"
Miinukset: "Ground crew caused delay for unknown reason"

Plussat: "Crew and boarding were great, which I expect from a premium carrier like delta."
Miinukset: "Perfect day outside, not a busy day or time to fly. The email forbhe plane being late was was too last minute. A heads up sooner would have been nice. That way we’re not waiting at the airport."

Miinukset: "They wouldn’t accommodate with seating and I couldn’t sit with the people I came with. Also they served almonds and I’m allergic. The guy sitting next to me requested almonds causing my eyes to swell and my throat to close"

Plussat: "Nothing"
Miinukset: "Flight delay 5+ hours poor Service"

Plussat: "Boarding was easy"
Miinukset: "Seats, the whole flight experience"

Plussat: "Staff was friendly. Flight was smooth."
Miinukset: "Media kept freezing. They had to reboot the system several times."

Plussat: "Nothing"
Miinukset: "It is the first time that I travel by this airline and I have a bad experience. The flight was delayed by 2 hours and before arriving at Los Angeles airport they informed us that they had not been provided with the migration forms."

Miinukset: "I booked through kayak and received an e-mail saying "you're booked!" with a flight itinerary and everything and then I got to the airport and they told me I had no ticket to get on the flight and no payment had ever been made and that to get on the flight I would have to pay over $1000 for a seat !!!! The original ticket I bought was under $400. I was NOT happy with this at all - Kayak screwed me over and I expect compensation."

Plussat: "Very comfortable and great crew."
Miinukset: "N/A"

Miinukset: "The airplane did not even have storage space for below-standard sized bags. Gate check worked fine, but it was an inconvenience and some of my stuff got frozen"

Plussat: "Boarding went smoothly. We were on time. Attendants were excellently friendly and efficient. That is so nice to not have a grumpy flight attendant. Drinks are ridiculously priced, but I wasn't suprised. Great flight."

Plussat: "Friendly staff. Very accommodating."
Miinukset: "Wifi never works. I wanted to charge my phone, but my outlets weren't working, either (my neighbor had no issues). Kinda sucked considering I was planning on working on my flight to New York. The AC was blasting humid air, so it was extremely uncomfortable."

Plussat: "Crew was nice and friendly, boarding was fast, on time and overall service was excellent"
Miinukset: "The plane was small so not a lot of space and didn't offer food other than one beverage"

Miinukset: "My flight got cancelled without letting me know in advance I was in the airport and spent me hours to switch a flight I ended up arriving at a different airport and need to spend more money for über"

Plussat: "the flight was on time and the staff very helpful"

Plussat: "Great staff, polite and helpful"
Miinukset: "Small seats"

Miinukset: "Flight was delayed substantially. Sat on the plan 40 minutes before taking off after already being 30 minutes delayed."

Plussat: "On time"
Miinukset: "No entertainment Small overhead bind"

Plussat: "Great short trip with an attentive crew."
Miinukset: "Seats were a bit uncofortable and small compared to previous flights."

Plussat: "People are good"
Miinukset: "Flight delays!"

Plussat: "Boarding was easy and fast"
Miinukset: "Seats were cramped"

Plussat: "Very informative staff"
Miinukset: "Was late"

Miinukset: "Flight was booked via Princess for a cruise. Flight from Vacoouver to LAX was through Delta partner Westjet. One schedule number and flight number for Delta, a different set of numbers for Westjet. Westjet requires you call them for seat assignment for a fee. Just not smooth!"

Miinukset: "The comfort seating on this aircraft was not as good as other Deltaflights. No extras or service."

Plussat: "Nice people"

Plussat: "People, your people were fantastic!"

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "Food"
Miinukset: "There was loud, annoying static over the intercom off and on."

Plussat: "Nice crew short flight."
Miinukset: "Not much flight was too short to say"

Plussat: "Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff."
Miinukset: "My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick"

Miinukset: "The cancelled the flight and I end up having to change all the routing of my trip back to the US. So instead of 15 hour trip to the US, and end up having a 24 hour trip!!"

Plussat: "Crew very friendly"
Miinukset: "Lufthansa continuosly treats repeat customers like milk cows. The new ‘light fare’ is a genius way to charge the same as before with ZERO customer support."

Plussat: "The food was really good! I don’t expect much from airlines but I feel like I got a real meal on board (two of them!)"
Miinukset: "We were delayed taking off and there were three screaming babies, but there’s only so much they can do about that."

Plussat: "The crew was polite and efficient. Moved very well around sleeping passengers sprawled feet. The shortcomings of the flight had to do with being in a tail section of an economy class in a packed transoceanic flight."
Miinukset: "At the beginning of the long flight the cabin was chilled, which made me happy I had my hooded sweatshirt with me, but at the end it was hot and stuffy. There was no air regulation available from the seat, only light."

Miinukset: "The seats were very small and uncomfortable, I didn’t see any stewards except to serve meals"

Plussat: "Staff was helpful and kind. Entertainment had variety."
Miinukset: "Flight ran out of chicken meals fast, forcing the rest of the plane to have vegetarian instead. I was sat in 41G. Awkward seating arrangement. Worst seat ever! Super cramp, making a 9hr flight very uncomfortable."

Plussat: "Nothing at all"
Miinukset: "They cancelled my ticket because I missed the second leg of the flight. They didn’t even offer me an option and told me to find my own flight home. I had to pay $1100 on another airline to fly home tomorrow. I will NEVER use Lufthansa again"

Plussat: "Crew were friendly, boarded promptly"
Miinukset: "Food could have been better."

Plussat: "The crew was kind and attentive. The food and complementary drinks were satisfactory. There were many movie and television options."
Miinukset: "The lady next to me got into an argument and no one intervened to defuse it. Not sure what protocol is there. The seats reclined too far into my personal space making me feel uncomfortable."

Plussat: "entertainment was good"
Miinukset: "the flight attendants were mostly absent. The flight attendants on the other side of the aisle were much more attentive and nice"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Miinukset: "The flight itself was good. But the connection wasn't. For this schedule, it is next to impossible to make the connection. The gate that the SEA to FRA flighy arrives at is at least half an hour away from the gate that SEA to MAA leaves from and there is a security checkpoint in between."

Miinukset: "It was Air Canada. Terrible service. Staff needs education on where to take travelers thru the immigration locations. Wasted time going to different locations and time is an essentence! Too many changes of staff from one location to another when it came with wheelchair assistance. One staff was on her personal phone!!! Had 3 different changes of hands then still did not get us to the right terminal, had to run to make the flight! Is that how you treat a 86 years old traveler?"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Miinukset: "Few toilets for two sections and seats too close, if it is not uptight the seat in front of you. You can not enjoy and watch movies."

Plussat: "Service was excellent, food was good, everyone was friendly and nice."
Miinukset: "Everything was OK."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "Sittinf in the middle"

Plussat: "Very comfortable flight. Excellent take off and landing. Liked the extra legroom in coach for a bit more $$. Super friendly & professional crew. PA system was very difficult to understand."
Miinukset: "the food was a bit bland. Selection of movies very limited"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Nothing"
Miinukset: "Flying for funeral and they changed my destination from 2 flights to 3 because of a 3hr delay. Nobody cares about your wellbeing"

Miinukset: "Delayed by two hours. Made me miss my connection. Also it is far too cramped for anyone who is tall. We need more leg room"

Miinukset: "Flight was 2 hours late in departing from Frankfurt."

Plussat: "The flights were on time, we made a 1 hr 5 min connection with no fluster. Dinner was one of the best airplane meals, breakfast a little less so"

Plussat: "Comfortable plane, food good, flight attendants professional. No complaints"

Miinukset: "The gate was moved three times."

Plussat: "That was the most comfortable flight I have ever had. Famous German standards of excellence. Everything was just as it's supposed to be. Punctuality, politeness, order - just perfection. Thank you for such a great treatment!"
Miinukset: "N/a"

Plussat: "Good movies and TV to choose from."
Miinukset: "Food sucks. Bland and gooey pasta as vegetarian option."

Plussat: "Great crew. Leg room reminded me of old days flying comfort."
Miinukset: "Flight was continually delayed, 15 by 15 minutes until 4 hours had elapsed."

Plussat: "Crew attention"

Miinukset: "They tell you to download the app for entertainment but it doesn't work. No entertainment on the flight and no food unless you pay. The service sucked."

Plussat: "Adequate room Complimentary beer"

Plussat: "Nothing special just a typical early morning domesric flight no entertainment on board food was a tad bit better going back to the states then coming to europe and at least we boarded at the gate not like when we flew Frankfurt athens where we took a bus like we were in the 80s like cattle that was embarrassing at this time and age"
Miinukset: "Just happy to have made it safely but nothing special to boast"

Plussat: "Same as above."
Miinukset: "Same as above."

Plussat: "Efficiency and made sure our luggage made it on our connecting flight"
Miinukset: "All good no complaints"

Miinukset: "This was an Air Canada flight. Time in line to check baggage in Frankfurt was 2+ hours, baggage was lost but arrived the next day at our destination. Unable to check-in online ahead of time for unknown reasons. Overall the Air Canada ground experience was pretty bad, but the crew/meals/entertainment was good."

Plussat: "Large leg room"
Miinukset: "Flight late missed connection flight for me. TV on arm, too small too close difficult to rewind had to shut down during descent while seatback TVs were still allowed to play"

Miinukset: "Plane was very late; boarding late; short flight so no food or entertainment, but not really a problem. Overall condition of plane was mediocre at best -- old plane, not particularly clean. It was actually Air Canada. If that is a partner of Lufthansa, very disappointed. Would not fly Air Canada again, but LOVE Lufthansa."

Plussat: "Airline crew very friendly and courteous throughout entire flight"

Miinukset: "Where to begin? During the booking process, there was no indication my travel partner and I would be flying Air Canada, and not Lufthansa. We were seated in the last row of the plane with painfully little legroom — even for two women of relatively small stature. The plane was not equipped with modern conveniences of operational wifi, music, or any other means of entertainment over the ten-hour flight. We were nearly an hour late to depart, but were unable to hear anything over the speakers regarding the cause for the delay, nor could we hear any of the flight attendants' safety instructions. What we could hear, however, was the surprisingly loud and nearly constant DINNNGGGG of the passengers' call buttons as they summoned the flight attendants. Because the flight was an overnighter, we attempted to sleep, but it was nearly impossible to do so due to the noise. I had earplugs in and could still hear the chimes, which were positioned right above our seats and made for an unpleasant experience and cranky travelers. The food was subpar as expected, but it would've been nice to be surprised with something resembling a fresh piece of fruit or vegetable. The flight crew was polite and one of the attendants took pity on us and offered a complimentary shot of whiskey, which partially alleviated the discomfort of the experience. That man is a saint and we surely hope he is better taken care of by this airline than we were. Overall a miserable experience. Will definitely rethink flying both Lufthansa and Air Canada in the future."

Miinukset: "Flight delayed. Pilot told us we would arrive on time anyway, but we were very late and our luggage did not make the connecting flight."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "I liked the entertainment part: movies are good, crew was pretty nice"
Miinukset: "I didnt like the boarding process bacause it wasnt in order, also airplane crew started feeding passangers in 3 hours!!! after we took off. I started thinking that it is not included in my ticket!"

Plussat: "I liked the in flight movies"
Miinukset: "Can't say there was anything I didn't."

Miinukset: "They lost my luggage. I don't understand why there isn't an arrival scan and how airlines don't take more responsibility for bags"

Plussat: "Yes, Very good"

Plussat: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Miinukset: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Plussat: "The crew was very kind"

Plussat: "Nice crew, good food."
Miinukset: "Both bathroom were not working in business class area."

Plussat: "Great atmosphere, crew was excellent!"
Miinukset: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Plussat: "Crew were excellent"
Miinukset: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Plussat: "The crews were pretty great!"
Miinukset: "The regulating of the temperature."

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Miinukset: "Time"

Miinukset: "Flight got cancelled"

Plussat: "The aircraft"
Miinukset: "No overbooking next time!"

Miinukset: "The KLM crew are always great serving and treating you. Well above many other airlines."

Miinukset: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Plussat: "Crew was helpful and food was very good"
Miinukset: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Plussat: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Miinukset: "If I knew how to recline my seat earlier. I did try several times"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Miinukset: "Lost all our bags so couldn’t ski"

Miinukset: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Plussat: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Miinukset: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Plussat: "Good comfortable seat with extra leg room. Pleasant crew."

Miinukset: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Plussat: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Miinukset: "I would have to dream something up."

Plussat: "Crew where awesone and the choice of entertainment was fantastic"
Miinukset: "Seats way to close together"

Plussat: "Time and Good clean place.. in This case airpöane.."
Miinukset: "It was not entreteiment st all"

Miinukset: "Flight was cancelled."

Plussat: "Everything is top notch for an airline company."
Miinukset: "Nothing.... I enjoyed every moment of the flight."

Plussat: "Wifi on Board"
Miinukset: "Nothing"

Miinukset: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Plussat: "Good service onboard, good food. On time."

Plussat: "Nothing really"
Miinukset: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Plussat: "Sandwich was incredibly tasty (although not much filling)"
Miinukset: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Plussat: "Service, technology"
Miinukset: "Could not print by boarding card and was not allowed to board in Amsterdam"

Plussat: "Absolutely nothing!"
Miinukset: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Plussat: "Very friendly and helpful personnel."

Plussat: "In flight food was enjoyable"

Miinukset: "Dutch sub titels would be nice."

Plussat: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."

Miinukset: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Miinukset: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Plussat: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Miinukset: "What is there not to like about KLM? I cannot find anything."

Plussat: "Loved this 747! Crew was professional and food was very good."
Miinukset: "We had a long wait (25 minutes) at the gate because we were early."

Plussat: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Miinukset: "lack of meal options"

Plussat: "Wide selection of entertainment, food was good."
Miinukset: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

Plussat: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Miinukset: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."

Plussat: "We really liked the KLM people, from the check in crew to the flight attendants."

Plussat: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Miinukset: "Cabin noise and air conditioning too cold, didn't sleep well"

Plussat: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Miinukset: "The stinky guy behind me, but that's not the airline's fault."

Plussat: "They flew full speed to catch up with the delays."
Miinukset: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Plussat: "crew"
Miinukset: "food"

Plussat: "Very friendly and helpful crew."

Miinukset: "Boarding process could have been smoother"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Miinukset: "Things were very scratched"

Plussat: "Everything! I never knew Finnair was such a great airline."
Miinukset: "Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better."

Plussat: "everything"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Miinukset: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."

Plussat: "Was on time! Not croweded!"

Miinukset: "2 hr delay"

Plussat: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Miinukset: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."

Plussat: "Speedy boarding process, good meal choices."
Miinukset: "Plane was a little dirty. Entertainment was also a little limited in terms of new releases."

Plussat: "Hi enjoy the trip"
Miinukset: "No complaints"

Plussat: "Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however."
Miinukset: "Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal."

Plussat: "Service good. Staff good"
Miinukset: "Very cold at night"

Plussat: "All good. Very hospitable cabin crew, great service."
Miinukset: "Nothing."

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Miinukset: "The time. Ity was very delayed. Almost lost my last connection."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Plussat: "Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment."
Miinukset: "Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "it was just okay. nothing spectacular."
Miinukset: "my luggage was misplaced and I didnt have it for 3 days."

Plussat: "Flight and crew were nice. Entertainment was ok, but hard to use screen functions. Flight was on time."
Miinukset: "Food was terrible."

Plussat: "Good flight, on time, nice crew"

Miinukset: "They have no charging points for the phone"

Miinukset: "N/a"

Plussat: "It was comfortable and smooth."
Miinukset: "It was all good."

Miinukset: "Seats. Very uncomfortable"

Plussat: "The ease at which the check-in and boarding was done"
Miinukset: "Nothing"

Plussat: "Comfort"
Miinukset: "Choice of movies"

Plussat: "Great service, staff and punctuality"
Miinukset: "They changed the plane & seats"

Plussat: "The new Airbus A350"
Miinukset: "Onboard food and drink is quite expensive"

Plussat: "Far better quality and value than BA, it's OneWorld partner."
Miinukset: "It was all good."

Plussat: "We were kept informed about the delay"
Miinukset: "Has to wait 14 hours in Helsinki for a 25 minute connecting flight"

Plussat: "They lost my bag."
Miinukset: "They lost my bag."

Plussat: "The general entertainment/informative systems ran perfectly smooth without hiccups! Cabin crews were all pleasant to everyone onboard and I didn't feel as tiring after my 10.5 hours flying time as compared with other airlines!"
Miinukset: "The pre-booked in-flight WIFI service can hardly say it's working as the connection speed was way too slow to perform any general tasks and that's ashamed as I paid premium charges for that and didn't expect that I couldn't use the service at last"

Plussat: "All is satisified."

Plussat: "Fantastic service staff food and beverages"
Miinukset: "Just slightly hard when laying down on the seat to sleep"

Plussat: "It was very quick"
Miinukset: "Nothing"

Miinukset: "Wifi spotty"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Miinukset: "Delayed"

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Plussat: "was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport."
Miinukset: "all the info should be listed on the web as well that the cost is half more than the website"

Miinukset: "Delay"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."