Fast and uncomplicatet journey. Except transit through Stansted. Uncomfortable, hard seats.
The plane was filthy again
6 hour delay due to staff shortages and passengers/ the airport were given no information from Ryanair. Once on the flight it was comfortable and lots of refreshments were available.
Connecting flight was cancelled
The pilot announced incorrect numbers for emergency exits. The plane model had changed and he was reading from out of date script
Fast, good loads in and out, totally worth of price.
And everything was right on time. They could offer a glass of water.
Plussat: "Nothing amazing its opposite, ryanair.com its the worst airline in Europe or maybe on the world. EU parliament should closings this airlane"
Miinukset: "no chance to be better, I think its all Passenger should expect only its will be worse"
Plussat: "We (a family of 5) were late for 5 minutes (literally) to the boarding ... Our flight was at 3.45 PM and were at the gate at 3.20 PM ... We were held up at the Passport Control by the Polish Border Guards at the Passport Control - their computer was down ... My wife cried, my kids cried and asked to be let in on the plane ... Nobody cared to help us ..."
Miinukset: "for RyanAir to be more human and humane and caring ..."
Miinukset: "Significant delay, poor AC"
Plussat: "My window seat. We were late taking off, yet still arrived 5 minutes early."
Miinukset: "The passenger beside me having some spacial awareness and keep his elbow out of my seat."
Plussat: "Straightforward process"
Plussat: "No Frills Flying at Very Competitive Prices"
Miinukset: "Cost of Hand/On Board luggage can be the same price as the flight!"
Miinukset: "Massive queues everywhere. Plane was delayed 40 mins"
Miinukset: "I would be great if the flight attendants quieter than the aeroplane engines. My earbuds are no expensive enough."
Plussat: "You get what you pay for. No issues"
Miinukset: "The queue on the tarmac waiting to board but I realise they are trying to keep to schedule"
Miinukset: "Delays!? Every single time the departure late at least an hour or 3. Wasting people’a time and money."
Plussat: "There is nothing to like!"
Miinukset: "They have NO DIRECT CUSTOMER SERVICE NUMBER! How the hell was I to print tickets when I'm on vacation, I don't carry a printer. Checking in on-line is a joke. I got charged $165.00 at the gate plus fee's for one luggage. I won't fly Ryanair ever again and Im telling everyone I know also."
Miinukset: "Delayed, unable to buy a cup of tea, rude staff. Will never fly with such a shambolic, greedy airline again."
Plussat: "The efficiency of the staff, the cost of the flight, the food."
Miinukset: "The queue at the airport."
Miinukset: "One hour delay"
Plussat: "Good price"
Miinukset: "They delayed us during the boarding"
Plussat: "First off the reviews via Youtube and the web site were scarey but I wished for the best. I packed a small American Tourister bag 14 for my European trip starting in Rome to Paris then on to Amsterdam, as well as packed a book bag. At first I booked non priority but figured I'd add the $7.50 to be safe and be able to take both my bags, plus it got me thru the gate quicker, so I booked PRIORITY and it worked out for me. The space is kind of tight but I was able to fit comfortably in my seat and the flight was abt 2 hrs or so from Rome to Paris. I never reclined my seat because after takeoff I fell promptly asleep. I had a 6:30 am flight. The crew appeared very unbothered n blasé but there were no mishaps and they were attempting to get everyone seated as quickly as possible so we could get on to our destination on time. The landing was a bit off but nothing major just a hard drop, nothing serious. Overall not as bad as the nightmare reviews but nothing to brag about either. Well worth my $60 (American)."
Plussat: "Airport OK. Efficient service. On time arrival."
Miinukset: "Gate area bit narrow and clumsy. Walk to plane. Deposit your own bag on large trolley outside plane due to opportunistic charging policy of RyanAir. Seat basic no recline. No seat pockets. No wifi. Still paying £200 return.."
Plussat: "Crew was nice. Flight was quick."
Miinukset: "We had to pay for drinks and snacks. At least give us the beverages free. And all the announcements to buy and donate weren’t pleasant. And paying for my baggage was £40 which is ridiculous. Considering that Manchester airport doesn’t allow liquids."
Miinukset: "I realized I made a mistake it’s my date five minutes after my booking . There was no options all to do any changes"
Miinukset: "No tv or entertainment"
Plussat: "Be on time Inform Offer discounts if so late"
Miinukset: "Very late, late + insufficient info about it, no entertainment no offer to reimburse/make good on it"
Plussat: "The price. Period"
Miinukset: "Legroom non-existent. Sardines have more room in their can."
Miinukset: "Everything felt rushed and cheap. The boarding was chaotic, we had to pay too much for checked baggage, the seats wouldn't recline, they charge for everything they can even try to sell stuff during the flight. This was my first and last time flying with Ryanair."
Plussat: "Not many things, I have got to the destination in one piece"
Miinukset: "Almost everything releated to the flight from point A to point B was horrible. This was the first and last time I have ever flight with ryanair. People need to know how poor the airline is, and the airline needs yo improve in almost every aspect related"
Plussat: "Price is good."
Miinukset: "No pouch behind seat to put my magazine in. We chose random seating and it seems like they deliberately seated us in different places because we were a couple rows apart and traded seats with someone who was also separated, which put us all back with our travelling companions. Online check in was really quirky."
Plussat: "The plane was on time"
Plussat: "Throughout flight constantly making announcements like an auction to sell you stuff was late to arrive"
Plussat: "Boarding was done quickly by using front and rear doors as well as when departing the aircraft."
Miinukset: "Seats do not recline and boarding is done on the Tarmac in the rain as well as upon arrival."
Plussat: "Seats were more spacious then expected."
Miinukset: "When checking in I noticed me and my boyfriend were "randomly allocated" seats 10 rows apart. When I called and enquiried about this I was told that I would have to pay to move the seats even though there were 4 seats available next to my boyfriends allocated seat. This is ridiculous seeing as it was not a separate booking and there were plenty of seats available! On the way back my boyfriend was charged 50 euros for a bag which the flight attendant deemed as oversized even though on the way there it was perfectly fine. Her reasoning was that it would have to be put under the plane... When walking to the plane we saw that most people were asked to leave their hand luggage on the tarmac to be put "under the plane" without being charged so essentially we were ripped off yet again!"
Plussat: "The seats were very comfortable"
Miinukset: "I wish the air conditioning worked"
Miinukset: "self service kiosks were not working in airport and we were told it would cost 50 pounds each to print boarding pass. We followed directions to try to print on our own by paying for expensive internet service at the airport but still were unable to view & print boarding passes. After talking to several rather unhelpful reps, someone at the Sky Desk made an exception to allow us "free" boarding passes. This was just after 2 people were charge full price (50L each for passes & full price to check luggage, after they didn't get promised email to check bags online) Cheap fares doesn't make up for frustration"
Plussat: "The staff was nice!"
Miinukset: "The price for the flight is affordable but if you don't read the fine print on luggage you end up paying almost $200. Therefore the whole flight ends up costing you standard price and you're not saving. Nothing is complementary on the flight. You get to pay for your own cup of coffee."
Plussat: "We knew what was coming and planned accordingly. We checked in online, make sure to print out your boarding pass, we arrived early expecting challenges and made sure we weighed or luggage ahead of time. After clearing customs we bought food and drink for the flight. The flighted loaded rather quickly and we backed out on schedule and arrived 10 minutes early. The flight attendants cam by constantly selling food, drinks, scratch off tickets and a bunch of other stuff but were never pushy."
Miinukset: "The seats didnt recline and no seat back pockets for my stuff. Very little room, but adequate."
Miinukset: "An hour late"
Plussat: "Nothing I can think of."
Miinukset: "Flight was delayed by 3 hours. This affect our hotel and taxi arrangements severely. Also the baggage collection was extremey slow and painful with a wait of 1-2 hours."
Plussat: "Price only."
Miinukset: "Gathering in long queues, not enough room for seating and luggage, stewardesses not really nice and many other remarks."
Plussat: "We may be able to find cheap tickets with Ryanair but this also comes with horrible service. They charge 3 euros for water ( in flight) and if for some reason your phone stops working and you have not printed your passes they charge 45 euros to print your tickets. We may be able to find cheap tickets with Ryanair but this also comes with horrible service."