Disembarkation at Seville airport was in a part of the airport distant from the main facility. We used stairs to leave the plane then had a very long walk to the luggage area and Covid monitors. They could do much better.
Plussat: "Shorter trip"
Miinukset: "The customer service at the check in booths people were extremely rude and not helpful! One of the worst experiences"
Plussat: "Fast flight"
Miinukset: "As always delay and on buda airport pretty chaos during off board but not due ryanair staff but wrong airport organization"
Miinukset: "An hour late to depart is never a good start."
Miinukset: "Ice is not carried on flights by RyanAir"
Plussat: "It was an ok flight, although late in boarding pilot made up time. Good landing."
Miinukset: "Flight delayed as usual"
Miinukset: "While the crew was not rude, they did not have the cheer and hospitality most come to expect when flying with any airliner."
Plussat: "Lovely crew, great leg space and seats"
Miinukset: "It was so hot, air conditioning"
Plussat: "EI-GSH, we were on one of Ryanair's newest planes at only six months old. Seats were comfy and flying at night, everything was well organised. Crew were helpful and approachable."
Miinukset: "I was aiming to buy something from the gifts trolley on-board (the small 1:200 scale Ryanair plane) but they didn't have any available. Fair enough as they were days away from shifting stock to the summer magazine, fingers crossed it'll make it to the new selection!"
Miinukset: "Delayed for three hours then they gave us a 5eur/£3.50 voucher which we were only allowed to use for pizza and WATER. No other soft drink. The delay was ridiculous. The allowed us to board and be seated for about 15 mins before telling us that there was a problem with the aircraft. DONT YOU CHECK THIS BEFORE PASSENGERS BOARD?! Priority was a waste of money we all got on at the same time anyway. Rubbish service, rubbish airline and my £26 flight turned in £60 easily with all the extras which were a waste of my money."
Plussat: "Just the Flight crew...They were ok..."
Miinukset: "They kept saying my suitcase didnot fit the overhead compartment. I saw so many people with the same size bag...that didnot pay. I flew from Rome to Greece, back to Rome and, Lisbon Back And forth. I will think twice next time...When I fly to Europe next year..Flying Ryanair."
Plussat: "The delay was long and they dont tell u or update u well"
Miinukset: "No staff in Treviso airport to help. There was 5 or 6 flights of people squashed into a small basement area which could barely hold 2 flights of people. It was unbearable crowded conditions with 2 airport staff who didn't reply when asked anything. When we found out flight was severely delayed there was no staff who would receive our claims for our rights under eu261 and got our food ouchers 1hour and 25 minutes late - impeding on our rights"
Miinukset: "We were forced to get on the aircraft when it arrived late, with another 737 taxiing next to it( I know illegal). Then forced to sit on the plane for nearly 3 hours on the ground in heat. Staff were rude and awful. Everything was stupidly expensive, even water!!! When we eventually got to Manchester we had to wait in the plane again for 45minutes for the bus to arrive to take us to the airport. Only one person on passport control. Where our bags were all in a pile on the floor because of some malfunction. Ryanair flights are hell!!"
Miinukset: "My biggest complaint was the way they handle random seating. My husband and I were on the same record locator and had the same last name, yet he was in the middle seat in the front of the plane and I was in a middle seat in the back of the plane. What gives?"
Plussat: "Very friendly crew"
Miinukset: "Paying €6 for two small bottles of water."
Plussat: "very friendly cabin crew..... went above and beyond when i needed some assistance highly recommend and will definitely be flying Ryan air again"
Miinukset: "They ripped off clients by sending emails charges at the last moment, not keep their own rules,"
Plussat: "Low price"
Miinukset: "delay of 1:30."
Plussat: "Friendly supportive crew Safe landing, pleasant flight"
Miinukset: "Boarding queues and waiting, could be staff shortage?"
Plussat: "Comfortable flight, nice crew, and plenty of legroom."
Miinukset: "They did not have a space to add bags for the flight when booking. When we got to the airport, we had to pay an additional 40 pounds each for 4 bags to be taken on the plane, which was DOUBLE per bag than the seats cost ($20 each). When on the plane, I wanted a cup of water and they brought a bottle that cost 5 euros. This airline will nickel and dime you into oblivion."
Plussat: "Refund and a nice note"
Plussat: "Flight took 1.5hrs rather than the expected 2hrs, departed on time. Cheap as chips if bought at right time."
Miinukset: "No entertainment and poor food choice quite expensive and limited inflight purchases"
Plussat: "The price of this flight was great and was on time. Could not have asked for a better value for my money. Also the Check in online and having e-tickets makes the whole process much faster."
Plussat: "Nice staff easy flight going to Venice, Italy"
Miinukset: "Coming from Venice, Italy to Frankfurt Hahn was very rough. Pilot took very sharp turn in the air and felt g forces through my body along with the wife. Landing was very rough and went too fast and had very hard breaking last minute on the runway and when turning into the terminal for drop off."
Miinukset: "No food no watet"
Miinukset: "On both flights we were called tbrough for boarding only to be kept queueing for over half an hour before actually boarding the plane. On the flight to East Midlands when everyone was on board we were then told due to an air traffic restriction we had to wait another 45 minutes before we could take off. On the return flight after queueing for half an hour only after I asked why we had waited so long were we told that the plane HADN't EVEN LANDED YET. So both flights were delayed with no explanation from anyone. Also all announcements on both flights were very difficult to hear above the engine noise. I am afraid that this experience has made me realise that I will NEVERTHELESS fly with Ryanair again. I would rather pay the extra and fly with a better airline."
Miinukset: "Our flight was significantly delayed and we as passengers received zero communication about time of delay and when we were expecting to depart. The lack of communication was frustrating"
Plussat: "The plane didn't crash"
Miinukset: "anything else"
Plussat: "Price was great so really can't complain much!"
Miinukset: "What you miss out on for the cheap ticket price is any snacks or even water. Plus there is no entertainment and seats are not super spacious or comfy. Plus, the flight was delayed half An hour, which ended up being fine, but it wasn't communicated very well."
Plussat: "Efficient boarding process"
Miinukset: "Uncomfortable seat. We paid to check our bags as they were oversized according to Ryan's website however we saw many people stowing bags much larger than ours in the overhead bins."
Plussat: "It was cheap"
Miinukset: "Flight was 1.5 hrs late. They charged for everything, even a drink."
Plussat: "I liked the staff, the plane..."
Miinukset: "It would be nice to know in advance if the airport accepts mobile boarding ticket."
Plussat: "Quick flight option"
Miinukset: "The check-in process is just crazy! Four step procedure with the same person doing 3 of the 4 jobs. Herded into a small hot holding room after long lineups to see if the carry on luggage fits into the measurement guide. Poor staff! Doing their best with the means they have. Perhaps ask them how it could roll out better."
Plussat: "Plane's staff was friendly."
Miinukset: "Understaffed personnel, not very personal (understandably), bare-bones accommodations, and attempts to make money at every opportunity were all annoying. Required online booking - could use a warning or a one-time pass for newbies, as complications with my email and not being clear on this requirement left me paying double for my flight. I will avoid this airline in the future."
Plussat: "Boarding and deboarding were both a little hectic. Crew was pleasant and spoke both english and Italian."
Miinukset: "The cabin seems cramped, and seats not comfortable. My knees were hitting the seat in front of me, and I'm only 6'. Luckily my flight was only 1.5 hours."
Miinukset: "Very reasonable rates OR it seems. Price for checked luggage much higher than standard airlines PLUS weight restrictions are less too. Very clean and fresh interior, short flight, no entertainment"
Plussat: "Got me to Barcelona with time to spare."
Miinukset: "Realized I could've taken my baggage on board and stored it overhead after I watched larger bags than mine stored over head. I was given the impression I had to pay baggage fee."
Plussat: "Nothing. It was all mediocre."
Miinukset: "You need to serve food or at least water. Airplanes are very dry. It makes you seem like a rip off."
Plussat: "Getting off of the plane."
Miinukset: "The boarding time was late as well as take off, when on the plane one of the hostesses was very rude, during take off she was in the back complaining so loud to her colleague about everything and anything, this made it difficult to get some rest as it was a late flight. Upon arrival into Stansted there was only one staircase and everyone had to disembark from the front making this an extremely long wait."
Plussat: "The crisps are fab!!"
Miinukset: "Slightly delayed on way out"
Plussat: "Time, crew. Comfort"
Plussat: "Was delay an struggled with baby"
Plussat: "Cheap prices"
Miinukset: "Our flight was cancelled the night before we were to leave and there were no flights available until four days later to our next destination. We got a refund but per EU laws, they should cover the price of our new flights."
Miinukset: "I enjoy everything."
Plussat: "Quick and easy speedy self checkin system. Quick flight."
Miinukset: "Cattle market feel for boarding as everybody wants hand luggage near by"
Plussat: "Was much shorter than i thought"
Miinukset: "Nothing really"