Etsi halvat lennot reitille Veronasta $[81-Suomeen

Plussat: "Nothing"
Miinukset: "Poor customer service, was booked off twice without being informed."

Miinukset: "My flt from DEN was delayed so I missed my connection - it didn't happen."

Miinukset: "Staging at the gate was chaotic and disorganized. The passengers formed a big mob since there were no instructions for where to form lines for an organized boarding. Passengers could not hear boarding instructions from the front desk."

Plussat: "The food and complementary drinks were perfect. The staff was kind and attentive. There were many movie and television options."
Miinukset: "The seats reclined too far making me uncomfortable."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "it was great the crew was very friendly and the food was also good to my surprise definitely fly Lufthansa again"
Miinukset: "the seating is small there is not much room without touching the other person it is so small the one has a hard time to eat"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "service much better Dennis was excellent and attentive!"

Plussat: "The crew was very friendly and as I almost did not make my connection flight at FRA, I got bumped up to business class. So my seat was very comfy and the food was excellent."
Miinukset: "My only concern was my flight from BUD to FRA which was delqyed by 20 mins. So i had to rush to make my connection. I had less then 15mins to run from a gate B to gate Z58 and pass US passport control. Luckily I made the flight but my luggage did not. The 55mins layover is not a sufficient one considering the size of FRA airport especially when the first flight is late."

Plussat: "wine"
Miinukset: "no screens"

Plussat: "The flight was nice and the people were friendly and good"
Miinukset: "My stroller’s leg got broken and I did report"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "A lot of legroom and good food for an airplane! The inflight entertainment has games, shows, movies, and a cool map. Plus the crew was friendly. This economy flight felt like premium!"
Miinukset: "Nothing to complain about!"

Plussat: "Staff was great."
Miinukset: "I missed a hot moist towel to refresh my face before I got off of the plane after an 8-hour flight."

Miinukset: "N/A"

Plussat: "The fact that I could have upgraded to premium economy. The space available in economy."
Miinukset: "The length of the flight but it is what it is. I couldn't upgrade to premium economy before arriving at the airport because of this being a code share flight with Lufthansa."

Miinukset: "The gate was moved three times."

Plussat: "The planes are comfortable, the crew are always nice and polite and have smiles on there faces."

Plussat: "I am so angry and annoyed with Kayak! You are thefts and lyers! I got the tickets from your site where NOWHERE were mentioned « no laggage included ! At my suprrise we had to pay extra money to check in our laggage. I will never again will book thru your site and will always tell everyone how dishonest are you are. Your telephone support staff is unsupportable ! The best to get tickets directly through the flying company, their sites are honest and correct!"
Miinukset: "I hate KAYAK since they are dishonest and not reliable ! Never again.I have nothing against LUFTHANSA !!!"

Plussat: "One of middle aged blonde flight attendants - didnt get her name- was super nice and friendly and shoukd be rewarded for standing out in the crowd of flight attendants. Food above average."
Miinukset: "Delay at departure in Frankfurt - fuel tank problem- made people miss their connection flights. Medical problem on board caused delays and me having to change seats at the end to where the sick woman used to sit - smelled of vomit, gross. 3 crying bwbies for 12 hours. Seats too narrow, room in front too small with table pulled out. LH always good but not this time."

Miinukset: "Flight was delayed. Neither United app nor in flight entertainment worked. Boarded way too early, then sat on the plane for over an hour."

Plussat: "finally they changed the breakfast to include the sausages,,that pizza vegetarian was terrible"

Plussat: "I liked that the flight attendants were courteous and attentive."
Miinukset: "The entertainment system is a compkeyfailure and is unresponsive to touch screen. The entertainment feels like it was done to please everyone. In the process the selections are of limited interest. Movies are not interesting and often not available. If this entertainment were on the ground it would be a train wreck."

Plussat: "Excellent"
Miinukset: "No complaints"

Plussat: "Entertainment system, food. Crew was great."
Miinukset: "Delayed boarding and artival to YYZ"

Plussat: "Free refreshments. Funny cabin crew!"
Miinukset: "There was very confusing and contradictory information on what you can take with you on top of your cabin luggage. e.g. Can you or can you not take a small shoulder bag with you."

Miinukset: "Food was awful. Looked like something you would find in prison. My second leg did not even have vegan options for me, as I ordered online weeks ago. I was so hungry after almost 14 hours of flying plus a 12-hour layover. I am not impressed with this airline."

Plussat: "The check in process was fast and pleasant. Boarding was fast and organized. Food and drinks were good."
Miinukset: "The seats were very uncomfortable for such a long flight. Simply terrible."

Plussat: "Very friendly personal, good food and drinks."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "excellent flight crew, and entertainment options. My husband lost his boarding pass in between connections and staff was able to help him out and even was able to arrange that we sat next to each other."
Miinukset: "Transferring flights it was difficult to make it to our flight on time. More snack options would be nice."

Plussat: "Confident pilots and hostesses."

Plussat: "Lufthansa rocks!"

Miinukset: "My flight was cancelled due to the pilots' strike. I only learned about this when I attempted online check in. Lufthansa never attempted to notify me. Then when I called in to the Romania Service Center to rebook, the phones went down in the middle of the call. That is understandable given the extreme volume of calls they were handling. What is unacceptable, is that they made no attempt to contact me once the phones were up. I ended up calling the U.S. service center at 1am local time to rebook...only 3 hours before I needed to leave for the airport. It took an hour - which I paid for at direct dial international rates - to find a flight. I'm very grateful for the U.S. service rep who was kind and helpful. She was the one bright spot in this poorly handled situation."

Plussat: "New crew on first flight but they we're even"
Miinukset: "Not much. Left sitting on a plane for over an hour & 1/2. Then taken into a door where I illegally entered the country. My passports seized. No other flight available to Dallas. Sent to Newark, NJ & missed the next flight to Dallas because Lufthansa lost my scooter. Someone pulled it by a wire and it doesn't run correctly. VERY BAD EXPERIENCE!!!"

Miinukset: "The airplane left Barcelona late and arrived in Frankfurt late. Lufthansa only allowed a 45 minute layover in Frankfurt to catch our connecting flight to Seattle. Because we arrived late - we only had 20 minutes to catch our connecting flight to Seattle. What made this an awful experience is that the flight from Barcelona landed at Gate A - our connecting flight was at Gate Z. This was as about as far away from each gate as you could get. This was over a mile to run in order to catch our connecting flight - I hurt my hamstring during the run. The Lufthansa "assisting agent" in the Frankfurt terminal was less than helpful and laughed when we told her where our connecting gate was. Not only did she laugh but she did not offer any assistance to get us to the gate on time. Prior to our trip - I called Lufthansa and voiced my concern that a 45 minute layover for an international flight was not a lot of time for us to make a connecting flight. The agent I spoke with said that legally - 45 minutes was a standard lay over for Lufthansa and she did not offer me any alternatives. This was not a pleasant experience with Lufthansa and I doubt we will fly with you again."

Miinukset: "Seat was double booked luggage never made it out of Berlin found out that I was canceled from Munich to lax no one ever said how it happened extremely stressful"

Plussat: "Loved the staff, very nice! The food options were good & I appreciated the veggie options. Desert could be optional since I never eat it. Oh & the beverage cart with all the options is the absolute BEST."
Miinukset: "No noise barriers. I realize people will bring babies on flights, but after 11 straight hours (seriously, 11!) of screaming babies, the whole plane was tired & on edge."

Plussat: "We had a four hour delay and were promptly put in a hotel; Sheraton beds are very comfortable, I wish I had more than three hours to sleep."
Miinukset: "I never heard major announcements regarding the delay or the meal voucher (maybe not loud enough?). If they said it only once, they should've repeated it. It sounds stupid, but I waited for an hour at boarding before I realized the lineup is for meal vouchers and not the flight. Nobody approached or announced anything, I had to go and ask about changes and details."

Plussat: "Short flight so it was good"
Miinukset: "Everything was good"

Miinukset: "No room in the seats. The food was poor. Pasta very dry tastless. 3 tbs if salad. One bite of desert."

Plussat: "The TV system"
Miinukset: "Can't check in on your website"

Plussat: "Crew frequently visited with wa"

Plussat: "Our flight out of Amsterdam was roughly 30 minutes late. Since we were connecting to an International flight to return to the US there was no possibility we would be able to get to the International terminal through security and board our flight in the time available. So, Lufthansa staff met the connecting passengers as we disembarked, shuttled us via bus to the International terminal and ensured we made our connection. Finally, for airline food it was quite good (Vegan)."

Miinukset: "Not enough leg room in Economy. God reason to fly other airline"

Plussat: "Flight cancelled"
Miinukset: "Flight cancelled and Kayak never picked up the change."

Plussat: "very roomy seat for a small plane."
Miinukset: "Boarding occurred from two doors which caused long delays because people had to try and get by each other in the narrow isle. If they want to use two doors to load the plane they should at least direct the passengers that have seats at the back to go to the back and vice versa."

Plussat: "Comfort"
Miinukset: "Internet"

Plussat: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Miinukset: "I flew economy and all was good and appropriate to the level."

Plussat: "Great atmosphere, crew was excellent!"
Miinukset: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Plussat: "Confort and kindness"
Miinukset: "It was too cold"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "very nice crew"
Miinukset: "my baggage was lost"

Miinukset: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Miinukset: "The KLM crew are always great serving and treating you. Well above many other airlines."

Miinukset: "Not being 1 hour late"

Plussat: "Friendly crew, upgraded seat was worthwhile"
Miinukset: "More snacks in between meals,"

Miinukset: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Plussat: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Miinukset: "Late departure. Rush to connect."

Miinukset: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Plussat: "quick/efficient boarding - good staff - good food - easy flight !"
Miinukset: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "Food provided, staff kind"
Miinukset: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Miinukset: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Plussat: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Plussat: "very attentive crew"
Miinukset: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Plussat: "The crew was very nice"
Miinukset: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Miinukset: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Miinukset: "The flight was cancelled and had to be rerouted on United Airlines."

Plussat: "Good food, friendly service"
Miinukset: "More trash pickup; only one round of beverage service"

Plussat: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Miinukset: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Plussat: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Miinukset: "There were several flight delays and gates were changes a few times."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Plussat: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Miinukset: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Plussat: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Miinukset: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Plussat: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Miinukset: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Plussat: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Plussat: "Nice crew; clean plane; decent dinner"
Miinukset: "No entertainment system; insufficient knee space"

Miinukset: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Miinukset: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Plussat: "Cabin crew were very professional."
Miinukset: "Aircraft returned to gate due to fault and was delayed for 45 min."

Plussat: "Booked extra room seat which gave me good room for seating"

Plussat: "Good flights. Good prices."

Plussat: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Miinukset: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Plussat: "Comfortable seats. Warm plane with happy staff."
Miinukset: "Maybe a second sandwich option for food, not everyone likes cheese."

Plussat: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Miinukset: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Plussat: "Excellent experience with the cabin crew."
Miinukset: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Plussat: "Flight was on time and quick and comfortable"

Plussat: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Miinukset: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Plussat: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Plussat: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Miinukset: "Nothing! It was all great!"

Plussat: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Plussat: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Miinukset: "What is there not to like about KLM? I cannot find anything."

Plussat: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Miinukset: "No complaints at all."

Plussat: "Seat was comfortable, crew was attentive, entertainment was sufficient."
Miinukset: "I was not even offered a beverage. On a 10 hour flight, one should at least be given a beverage or snack."

Plussat: "The crew was nice. Plane was on time"
Miinukset: "More up to date movies more Comfortable seat cushions"

Plussat: "Nothing, this was the worst experience ever."
Miinukset: "1) We were removed from business class. 2) no blankets and no pillow (extremely cold) 3) no entertainment 4) no vegetarian food We paid for business btw."

Plussat: "Not much really. Check-in was helpful"
Miinukset: "Very poor seating and food. No amenities in “business”. Disembarked by bus. Baggage delays. And, awful everything single use plastic and useless packaging. Such a waste and not all what one would expect from a Nordic company, even on a low cost. Same can be achieved with environmental friendly ways. Shame shame shame."

Miinukset: "Directions for check-in and bag allowances clear ahead of boarding, clear communication upon boarding & exit. I was repeatedly provided incorrect & conflicting information."

Plussat: "We landed in time."
Miinukset: "my group started boarding only minutes before scheduled departure time. Norwegian charges for everything including use of blankets and headphones and every drink, even water. This seemed extreme in an international flight that was 12 hours long."

Miinukset: "Extremely long time for bags to arrive"

Plussat: "New plane..."
Miinukset: "The check-in line was horrendous, then, once you're on the plane, water is rationed, no blanket or pillow. Just horrible. You get what you pay for...never again!"

Miinukset: "All snacks had to be paid for, there was no complimentary food on an 11 hour trans-atlantic flight."

Plussat: "The selection of flight time, leaving Boston at 11pm, makes it perfect for a long sleep without interruptions."

Miinukset: "Delay, rude service, ran out of food for vegetarians"

Plussat: "We didn’t crash"
Miinukset: "Everything"

Plussat: "airplane"
Miinukset: "SERVICE. ORGANIZATION WAS AWFUL. TWO HOURS TO CHECK IN."

Plussat: "The flying itself was perfectly smooth, in this way all was fine."
Miinukset: "I forgot to get the inflight meal, and no food or purchasing food is fine for me, but they do not even give you a glass of water if you do not buy the meal plan! For a long flight this is absurd! Also they were even out of tea if you wanted to purchase it. When I told the crew there was no more toilet tissue in the bathrooms halfway through the flight, they did nothing. I took a round trip, first flight, barely room for my legs, the second flight, in the bigger plane, was fine."

Plussat: "I liked the aircraft and the crew"
Miinukset: "the lack of food"

Plussat: "Flight attendant on the Madrid to JFK flight in the Premium cabin was outstanding. Quick service and just the tight amount of interaction. Food was surprisingly good too. Ordering galley items from the video console works great."
Miinukset: "Boarding process in Madrid in like a cattle drive. Probably not the airlines fault but was unpleasant. Premium class seats could use a bit mor padding and the footrests are useful for only very short people."

Plussat: "The screen to watch movies and TV on every seat is the best"
Miinukset: "I can’t think of anything that disappointed me"

Plussat: "Nothing"
Miinukset: "I booked a business class seat several months ago and wa downgraded because my seat was broken. I spent 8 1/2 hrs squashed in economy from Newark to Rome. I was promised 1st class service even though I was downgraded but I had to argue with the flight attendants to get the premium meals. The gate agent claims that this is std and happens daily. She promised that the crew is notified about this stuff and I would be taken care of. What a load of bull. They also claim that I’ll receive a 75% refund on my ticket. I’m not going to hold my breath waiting. My wife and I travel business class all over the world and this is the absolute worst experience I’ve ever had."

Plussat: "Comfort and modern plain Boeing 787 Dreamliner"
Miinukset: "While checking in Norwegian charged us $200 per person for checked in luggage. We don't now how to a avoid it coming back home. You have to play for lausie food"

Miinukset: "Custom st at FLL over two hours Miserable. As well as airport overwhelmed Infrastructure needs upgrade"

Plussat: "same as above"

Plussat: "For a 9.5 hr flight, you didn’t get meals and there wasn’t TVs to entertain yourself. When you asked the flight attendants for help, it was like you were bothering or inconveniencing them. It was a terrible experience for any kind of flight."
Miinukset: "Everything."

Plussat: "They waited so long before notifying passengers of the problem"
Miinukset: "No refreshments were provided to a whole passenger group while they waited in a line to find out what to do and at the end things were still not resolved"

Miinukset: "We missed the flight due to last minute cancellation of our originating flight from Rochester NY to Newark with United. The cost of changing our flight through Kayak for the next day was over $750 and the travel insurance I purchased through Kayak may not cover this event. I may never use Kayak again. Here we see the high cost of low price deals."

Plussat: "I did not like the fact that there are so many hidden fees. Customer service is also the worst. It took a flight attendant 20 minutes to attend a request, and another 20 minutes to give you what you requested/orderd. Also, once they attend you, they make you feel like you are the worst customer for requesting/ordering something. They give you the nastiest side eye, all of them!!! They also kept getting the orders wrong. The old gentleman I sat next to was vegetarian, and they gave his meal to someone else, so they gave him a sandwich with meat in it."

Plussat: "The speed of checking."
Miinukset: "The wheelchair booking seems complicted"

Plussat: "The aircraft and the entertainment and the planes left on time and it was affordable for the most part!"
Miinukset: "That you have to pay for luggage and there was not food or beverage included"

Miinukset: "Delayed flight, no where to sit, crowded and unorganized. No communication, terrrribleeeeee"

Miinukset: "No good no water on over Sea flight. Cheapest airline i have ever seen. 10 kilo limit bring on board bags. Or pay $65 per item. Worst airline and experience ever and i never write these reviews"

Plussat: "Crew was friendly"
Miinukset: "Flight left late, uncomfortable seats, No water provided."

Miinukset: "I wouldn’t fly Norwegian again! Poor service!!!!"

Plussat: "Low price, new smart aircraft, comfortable journey in Premium, excellent service from the crew."
Miinukset: "In-flight entertainment very limited. Not many movies, strange tv program content, no music at all. The flight was late leaving Oakland and the pilot didn't make up any time, so I nearly missed my connection in Stockholm. Aalanda airport was part of that problem as transfer security had a single line with one really slow person manning it! That all added up to a long line of very anxious travelers!"

Plussat: "Modern, clean plane (Dreamliner); and fuss-free experience. Definitely good value for money."
Miinukset: "Seriously poor leg-room for a transatlantic flight. If you're going to sell food on board. Make the most of the opportunity and ensure it's decent quality?! Options are limited and quality is noooot good."

Plussat: "reasonable upgrade to business class"
Miinukset: "nothing"

Plussat: "Very pleasant folk on-board. Comfortable new plane"
Miinukset: "Staff didn't manage boarding well with the result that people were standing for long periods waiting needlessly in a queue. The entertainment system broke down which on a 7 hour flight is not a trivial loss. The flight was one hour delayed in departing, although it did make up some of that time over the Atlantic."

Miinukset: "Broken seat, no movies "they didn't download", we were promised a drink as a lame compensation for a 7 hour flight with no entertainment. Drink offer was rescinded to no alcohol. You have to buy everything you need and there are extra checkpoints at every possible juncture to weigh bags, check status and docs. Not worth the small savings."

Miinukset: "No food or drink"

Plussat: "Clean"

Plussat: "Legroom plenty"
Miinukset: "30 mins late"

Plussat: "Everything"
Miinukset: "Nothing"

Miinukset: "They always run out of the chicken option first for dinner."

Plussat: "The airplane was clean and the flight crew was friendly. There was a decent amount of space in the seats and there was enough overhead space for carry-ons."
Miinukset: "There was no complimentary snacks but that is typical these days, I suppose."

Plussat: "The plane (787) is amazing - nice, quiet, modern, fast."
Miinukset: "Terrible seats and space between seats, I am 6' and could not fit my knees. Seats in economy are made for little children..Worst seat experience ever."

Plussat: "The guy at the check in counter was very friendly and helpful"
Miinukset: "The crew on the airline talked most of the short flight, and I could hear their personal conversation. Not very professional. Not a glass of water was served. Only food for pay."

Plussat: "WiFi worked excellent."
Miinukset: "Lost and Found does not work. I forgot a thing in the plane. Norwegian tell me to contact Lost & Found at airport and they tell me to get in contact with Norwegian. I've tried it 3 rounds now but still nothing."

Plussat: "Low cost (£300) rtn London to Caribbean in January."
Miinukset: "" hours late departing both directions."

Plussat: "Dreamliner is a nice plane."
Miinukset: "Generator malfunctioned while taxiing and the flight was cancelled. Was stuck on tarmac for 5 hours with no food or beverages. Details to arrange new flight/hotel stay was not communicated well. Took another 2 hours to check-in to the new flight the next day. New flight was delayed another 4 hours."

Plussat: "Cheap tickets, on time flights and modern aircraft"
Miinukset: "It's a budget airline, don't expect any luxuries. No free water on board. Check in experience at Helsinki was ridiculous. Spent an hour queuing just to DROP our bags. This was AFTER already having boarding passes and luggage tags"

Plussat: "New plane"
Miinukset: "Flight was an hour late"

Plussat: "I was pleased with the selection of movies and the convenience of the snack bar in ordering. The chicken & rice meal was delicious and the paper bag meal was nice."
Miinukset: "The sandwich in the paper bag was just cheese which I could not eat due to gastronomy issues."