Mexico hotellit Miguel Hidalgo

Plussat: Staff was extremely helpful in our stay there, I would totally stay at the Hyatt again !! Thank you

Plussat: Location. The hotel was at walking distance to many tourists attractions as well as to best restaurants in town. Nice view of Chapultepec park. The concierge team was very helpful

Miinukset: Windows need to be clean so that guests can enjoy the beautiful view of the park

Plussat: Rooms clean, big. Staff were excellent

Plussat: The hotel staff was great. They truly seemed to care and I loved how secure and safe I felt. The hotel is in a great location and I truly loved my time there.

Plussat: great location, very nice staff at check in.

Miinukset: I attempted to work out in the gym and could not because I did not have a pair of tennis shoes. Asked to rent a pair and was offered an old pair of shoes that had been washed so many times they were at least 3 times smaller than the stated size. Asked if I could walk on the tread-mill will rubber soled shoes and told that I could not. From what I could see it was a very nice facility wish I could have used it. When I travel especially internationally I only take what I can take in the cabin. this should be recognized as the norm in todays setting and accomdations should be made. I know they do at the JW Marriott two doors down. also the price quoted did not include all the taxes that added up to almost 60 dollars more a night.

Plussat: Very nice and safe location. Close to city centre. Good place for children too - 5 mintes walk to the park and zoo.

Plussat: Attentive staff, great location in the best part of town, newly renovated comfortable rooms, great value.

Miinukset: Dining options were not commensurate with a 5 star hotel.

Plussat: The staff there was amazing. The friendliest maids and all the staff there always super accommodating. I would definitely return there! It's also very close to all the cool parts of Polanca.

Plussat: We enjoyed the room, once we'd upgraded to the renovated rooms. The regular rooms are dingy 1980s style, but the newer ones (for $30/night more) are very nice, if a bit small. Great views on the upper floors. Close to the museums and a few restaurants. Polanco is a fairly good district to hang in if you're new to Mexico DF.

Miinukset: The taxi services they provide are outrageously priced. Don't take them; just wait downstairs for someone to get out of a regular taxi and take it (tell the driver to turn on the "taximetro" if he doesn't). The closest metro stop isn't a very useful one. The lobby is a big slab of concrete, although the statues are nice. The regular rooms they'll put you in initially are nasty, especially for the price, then you have to pay $30 to upgrade. They didn't find my toiletries bag that was accidentally left in the room. :(

Plussat: Please write at least 15 words location staff cleanliness design. Service

Miinukset: The Benkay restaurant

Plussat: Location, attentiveness of staff and feeling of security were as expected.

Plussat: personalised service on executive levels, fantastic staff, great food, great location, choice of tours available, very quiet, great room

Plussat: Great hotel staff and service.

Plussat: Great view from 39th floor room, nice bed, good bathroom

Miinukset: Hotel Management feels and acts a bit "stingy"

Miinukset: I was in a business travel and I need my invoice according with the Mexican tax rules and they didn't give it to me, the argument was because I bought with Kayak

Plussat: Located is the best. Several attractions are at walkable distance. Staff is friendly and food is good.

Miinukset: Too small lobby, which appears crowded. Crammed front porch and there is almost no space to wait for your car pickup. Loud TV in lobby and bar is very annoying. Loud music in the business center (which costs extra) makes it difficult to focus and discuss or listen to phone calls. Internet is very slow.

Plussat: I liked the location, the viewes, friendly and helpful staff.

Miinukset: n/a

Plussat: I liked everything. Location, friendly staff, excellent service.

Plussat: The concierge was very helpful to us each day. He did a wonderful job in finding us a good driver and guide to help us explore the city and visit the pyramids. The location is excellent. It is walking distance to the Anthropology Museum , a nice shopping and restaurant area, and the hop on hop off tourist bus..

Plussat: I like restaurant and room amenities, great view fo Chapultepec castle, excellent room service.

Plussat: The restaurant is serving food with very good presentation.

Miinukset: Our room was heading towards the backside of the building and having some noises of the AC.

Plussat: staff, location, comfort

Plussat: nice big room, early check in was possible, amazing view at the wellness center, nice view towards the park and the castle

Miinukset: not all staff was understanding Englisch, high price at the spa though part of the jacuzzi was not working

Plussat: Very friendly staff, excellent quality room, very comfortable bed. Busy road intersection but convenient for park and museums. Much better than staying in the centre of the city

Miinukset: lack of outside space or lounge to relax in.

Miinukset: Check out is terrible!

Plussat: The hotel has lots of restaurants, and coffee place (token) very good area in Polanco, with shops and bars nearby.... uber drivers and cabs are pretty much a whistle away from the bell hop! Staff is super nice and were fast at fixing shower head! All of Sky Sports England and Italia were in the hotel along with ex F1 driver!

Miinukset: The prices in the Polanco area including the hotel is over priced! Once ate 3 tacos for 250 mex pesos!!!!! If you don't have patience, just don't go, because traffic is not even describable! Take into account minimum 1hour and a half in case to go places from the hotel! For F1 weekend take 3 hours for traffic!!!!

Plussat: Hotel is in a great location adjacent to walking trails in park and nearby restaurants, bars and shopping. Hotel is modern, beautifully appointed and very spacious. Rooms are scpacious as well and modernly appointed, very comfortable. Hotel has several axcellent restaurants, shops and services. It is a complete hotel with all the amenities required of the business or leisure t raveller.

Plussat: I stay here every time i go to Mex city for Travel. We appreciate the saftey of the hotel

Plussat: Comfortable bed and the food @ the China grill was excellent.

Miinukset: I couldn't check out because the line was too long and I would have missed my plane. I waited in line to check out for 255 minutes and finally had to leave. When I left there were still 7 people in front of me in line!

Plussat: the public areas of the hotel

Miinukset: The rooms are terribly old and in need of renovation. I will not stay at his hotel until this happens.

Plussat: Very pleasant, homely atmosphere and strategically located

Miinukset: 1.Loud music, at the bar near the reception. 2. Difficult, and lack of promt assistance, in accessing into internet service in the hotel rooms.

Plussat: exellant service. good location near the park and all the important musiums. very comftuble and big room.excelent business lounge.very good varaety of restorants at the hotel.

Plussat: Outstanding Architecture Excellent staff and service

Miinukset: Poor maintenance, specially on rooms / bathrooms Internet service not free anywhere in the hotel and not working properly Poor amenities in the room

Plussat: It is spacious, with excellent service

Miinukset: The plumbing fixtures in the bathroom require maintence.The shower did not provide a good spray, since half the water esaped to the bath filler.

Plussat: Location

Plussat: I have stayed there several times throughout the years and will definitely come back. Magnificent arquitecture of Legorreta

Plussat: The location was good. The accomodations good, but somewhat dated.

Miinukset: The hotel is massive, very large public spaces. A number of the public rooms were too loud to allow conversation.

Plussat: The staff was friendly and helpful.

Plussat: quite new...

Miinukset: need a bigger gym....

Plussat: the staff were outstanding. we had recommendations from several members of staff, and they were all good. the hotel is in a great area, is good value for what you pay, has a great rooftop bar, good food, and we will definitely stay there again, and recommend to friends.

Plussat: Bed was extremely comfortable. Desk space for laptop was ample. The minimalist decor worked for me.

Miinukset: Not sure if water from faucet could be drunken. Small bottles of water were $60 pesos each. $25 dollar breakfast seemed high.