Mexico hotellit lähellä Auditorio Nacional

Plussat: Service

Miinukset: Full price is a little pricey

Plussat: Everything.

Miinukset: The staff and location.

Plussat: Some important complementary Like Late check out

Miinukset: Not worth it Very expensive

Plussat: Comfortable bed, room size of suite.

Miinukset: Bathroom poorly appointed, ventilation system not maintained or working. Shower was small and dated. Service staff at breakfast not helpful after ordering something off the menu, they told us we could make it ourselves at the buffet. Breakfast buffet a bit disappointing. Bar closes earlier than posted hours. Spotty slow internet Poor TV service

Plussat: What a fabulous hotel and staff. Located across the street from Chapultepec Park and within an easy walk of major museums. The courtyard is one of the most beautiful I've ever seen. Great restaurants to boot. For Americans, great value for the money.

Plussat: Always a warm welcome and a great atmosphere. Nothing but attention to detail and courteous staff.

Miinukset: N/A

Plussat: Great location, beautiful courtyard.

Miinukset: Honestly, for the average price of the room, this hotel is just not that great of a value in a city like Mexico that is filled with great lodging options.

Plussat: The staff is amazing. Friendly, supportive, inquisitive, kind. They really make the Four Seasons shine.

Miinukset: The hot tub was not hot. We informed the staff, who said they would look in to it, but it never achieved an adequate temperature.

Plussat: The staff was great! I also really enjoyed that there were many areas to go and relax. I was with a big group of friends and we were able to spend time together without having to meet at a lobby as in many hotels. It was the perfect couples gateway.

Miinukset: I think the lighting in the rooms is poor and not well designed. Also the rooms need more usb charging areas.

Plussat: Great rooms and good restaurant.

Plussat: We love the location of the Four Seasons in Mexico City. It's right near Chaputelpec Park, a 10 minute walk from Condessa and Roma, two of our favorite neighborhoods, and away from the craziness of downtown. All rooms face a courtyard, which is lovely, and a great place to take a break from the city. The bar is excellent. Rooms are good size with comfortable beds.

Plussat: The location of the hotel is great to explore the city. The amazing Anthropology Museum and several arts museums are within easy walking distance. We enjoyed the breakfast selection and the quality of the food. It was wonderful to sit in the courtyard and have breakfast outside. The heated pool and the jacuzzi were great and the spa area was very clean. The hotel staff was wonderful with the exception of some of the waiters in the restaurant. The room was kept exceptionally clean and plenty of clean water was provided every day. The grounds were well kept and provided a green oasis after coming back from the city.

Miinukset: Most hosts/hostesses and waiters were very friendly and provided excellent service. One of the waiters even addressed me with my name one morning, which I had not experienced at big hotels before. A nice touch! However, one of the hosts and some waiters did not care. We had to wait for more than 10 minutes one morning to get coffee, even though there were only about 5 people in the restaurant. We also did not like the many small plastic bottles that were used every day to provide fresh water. We would have been happy to refill our bottle each day from a clean water fountain, if available, perhaps next to the elevator. The hotel might want to think about how to eliminate the plastic bottles.

Plussat: The lobby and rooms are beautiful, we didn't get a chance to check out the restaurants or fitness center. Staff were all incredibly nice and helpful with check-in and bags, even gave our 2 year old daughter coloring materials and a teddy bear at check-in.

Miinukset: It's too bad there isn't a spa in the hotel or a rooftop bar/restaurant.

Plussat: Nice hotel with excellent location!

Plussat: OK

Miinukset: Not

Plussat: Rooftop pool was perfect for relaxing in the heat of the day! Comfy rooms, great shower, and fantastic customer service!

Miinukset: It was very nice, but didn't have a lot of extra charm to it.

Plussat: Best Location. Employees were super friendly.

Miinukset: Very corporate and old hotel. If you are young you should find a newer hotel around the area. The free bottles of water given were super small and the room did not have a coffee machine (I was shocked because it is a JW)

Plussat: The buffet breakfast was spectacular. The location was perfect for walking, and the lobby had beautiful fresh flowers. Would definitely stay here again.

Plussat: Staff polite and accommodating

Plussat: Great

Plussat: Location, room

Miinukset: Faster service, but this is probably impossible in Mexico

Plussat: Restaurant food and service outstanding

Miinukset: Nothing

Plussat: Location

Miinukset: Breakfast offer was not to par in quality

Plussat: The people that works there

Plussat: Spacious rooms

Plussat: Very spacious rooms, friendly and helpful staff, nice pool, very nice food. Extremely good value for money!

Plussat: The room was comfortable and clean. Staff was well trained and courteous. The only concern is the noise, which, however, was tolerable.

Plussat: We liked the size of the room, the comfortable bed and the breakfast. The front desk staff were extremely efficient and professional. Roger went out of his way by going and picking up pizza for us. Checking in we felt very welcome. The front desk staff spoke English which made things easier for us. We recommend this hotel for tourists or business people.

Miinukset: The only thing we didn’t like was that the balcony was dirty and only had one chair which wasn’t very comfortable.

Plussat: Fantastic stay! Front desk and ALL hotel personnel were exceptionally helpful and extremely responsive to our requests! We really enjoyed the master suite!

Miinukset: I found that their room rates was way too high considering that I found better and 5 star rated with much lower rates rate. I felt ripped off.

Plussat: The location was good.

Miinukset: There was literally no hot water before 10 am. Had to take cold showers in the early morning and when getting back from events after midnight. With the coronavirus outbreak we were trying to shower as often as possible so needles to say it was not pleasant.

Plussat: Location

Miinukset: The hotel is out dated and needs to be updated. Some of the chairs in the common areas and bar areas are quite worn.

Miinukset: Check out is terrible!

Plussat: The VIP service was exceptional and the room on the fifth floor we were treated like family the service people were incredible. Thank you for a beautiful stay. The Duchess

Plussat: The hotel has lots of restaurants, and coffee place (token) very good area in Polanco, with shops and bars nearby.... uber drivers and cabs are pretty much a whistle away from the bell hop! Staff is super nice and were fast at fixing shower head! All of Sky Sports England and Italia were in the hotel along with ex F1 driver!

Miinukset: The prices in the Polanco area including the hotel is over priced! Once ate 3 tacos for 250 mex pesos!!!!! If you don't have patience, just don't go, because traffic is not even describable! Take into account minimum 1hour and a half in case to go places from the hotel! For F1 weekend take 3 hours for traffic!!!!

Plussat: The hotel is centrally located, close to museums, surrounded by restaurants if you choose not to eat inside the hotel. Staff was tremendous, extremely helpful when a colleague had a problem with a lost credit card. The neighborhood is generally much safer

Miinukset: Nothing bad to report!

Plussat: Hotel is in a great location adjacent to walking trails in park and nearby restaurants, bars and shopping. Hotel is modern, beautifully appointed and very spacious. Rooms are scpacious as well and modernly appointed, very comfortable. Hotel has several axcellent restaurants, shops and services. It is a complete hotel with all the amenities required of the business or leisure t raveller.

Plussat: The staff in the business lounge; Victor and Jesus were outstanding. The early coffee service delivered to our room made the day so much better. The room was superb, with a nice balcony overlooking the large trees in the garden.

Miinukset: Difficult with steps from the main entrance to the reception, but the staff there were helpful.

Plussat: Great building and neighborhood. Close to many musea and the park. Big pool. Nice bed.

Miinukset: Pool is a bit too hot for swimming.

Plussat: Great location. Very stylish. The staff is friendly and helpful. Especially nice for Americans as a place to be around other Americans, if that's what you want. The restaurant is very good and the bar is terrific.

Miinukset: The new Year's eve party we attended was too expensive and the quality of the entertainment was low.

Plussat: Location

Miinukset: Breakfast too expensive

Plussat: Fun room with interesting decor and beautiful view of the city. I was able to walk to the National museums in the morning.

Miinukset: Too expensive and had to pay extra for the WiFi.

Miinukset: The stuff wasn’t honest, I arrived very late at night with my 3 kids, did a reservation for 2 simple rooms just to spend the night. The lady at the check in said one room has to be double beds as it’s for my 3 kids and mother .. that would coast another 50usd. I agree. She then gave me the rooms in the 9th floor and 16th, I then asked if possible both rooms same floor, she check and said ok 2 rooms on the 16th floor. I signed then the papers. I also requested late check out, she nicely let me do the check out at 3pm without any coasts. Next day we come downstairs to do the check out they said I have to pay an extra 100usd because I had spectacular rooms... I was like huh?!!! I’ve never asked for these type of rooms. She then said oh you singed the papers the rooms above 15th floor are spectacular etc.. all I’ve asked was to be on the same floor, both rooms. Lucky I could afford to pay, but I felt abused because it was her word against mine. No manager came to speak to me when I requested , for such a big branch it’s very disappointing!!! For sure would not come back !

Plussat: Staff were very helpful and friendly Room was stunning Location was great

Plussat: Service Location Amenities

Miinukset: Everything was good

Plussat: Modern, Great Staff, Comfortable & Stylish rooms, extremely clean, amazing location.

Plussat: Service, cleanliness of the room, amenities, details on the room

Miinukset: Bath towels to hard in the shower

Plussat: Hotel staff couldn't have been more helpful and charming, they were all, without exception, truly delightful! The hotel has good decor, very clean and spacious - it has an old world, colonial feel more than boutique - would work well for larger groups/families. Great access to the park and walkable to Condessa district. Food was great. Restaurant very quiet, only one other coupe on one day.

Miinukset: More information such as a tourist map of local area, trips available etc

Plussat: A very beautiful historic hotel with elegant touches. Across from the park which was the reason we picked it as we wanted to walk through the park during our brief time in Mexico city. Our dinner was one of the best we had in Mexico.

Miinukset: While dinner was great, it was expensive by Mexican standards and we couldn't find a open restaurant close by.

Plussat: N/A

Miinukset: Service in the restaurant...4 men for serving 3 people, and still a long time to wait for being served. Orders forgotten etc... I did not like the old decoration and vintage atmosphere.

Plussat: Comfortable beds, spacious room, very helpful staff

Miinukset: Bizarre and poorly designed shower (you may not fit if you are very plus-sized); a window between bedroom and bathroom with inadequate covering; no fridge in room