Mexico hotellit lähellä Palacio Nacional

Plussat: I like its location, it is very close to the downtown of Mexico city.

Miinukset: Staff is not friendly and kindly.

Plussat: Very thing was amazing over all.. great customer service..

Plussat: The 24-hour complimentary food available at the café on the main floor, and the free bottled water were very helpful and convenient. Their availability helped us to freely explore Mexico City.

Miinukset: The only downside (of relatively minor significance) was the size of room. While very well laid out, the super efficient design meant (for example) that there was not room for two suitcases to sit on stands ready to be opened as needed to change clothes. The smallness of the room also meant that there wasn't desk space practicably available for things like the City Guide book and paperwork we used for exploring the City.

Plussat: Excellent room, service and breakfast. Location is fabulous if you want hustle and bustle of downtown historic section. Good for first time México City visit

Miinukset: Perfect - though restaurant kept closing too early at 900 which for Mexico City seemed bizarre.

Plussat: The property is in the historic center. The Metropolitan Cathedral is practically beside it. It is an easy access.The restaurant has beautiful views of the Metropolitan cathedral and area. I was in a single room , it was beautiful!The view was spectacular. Bed was a queen size and soft. The room was clean , bathroom and shower were clean , It was a great stay!

Miinukset: I don like the people in the dinning room when I’ve are seat in one table for eat my breakfast one person come to me and talk me the table was reserved but I don’t see anybody Thant so discriminatory thanks

Plussat: The location is superb. The property looks out onto the zocalo. The view from the restaurant is magnificent. It was comfortable and clean. The free snacks and coffee in the cafe are high quality and the staff are super friendly.

Miinukset: The bar is a little expensive, even for a classy place like this.

Plussat: The location at the heart of the city and the amazing helpfulness of the staff. They worked hard if sometimes ineffectively to fix problems, provide help and directions and answer questions. Breakfast good, internet free, great view from bar/restaurant.

Miinukset: Room (only one with grab bars, necessary for my husband) was small, no place for suitcases except on the desk, no place for dopp kits except the small sink top, and few places to hang towels. Shower flooded the entire bathroom. Big roach came from drain.

Plussat: Great location. Free coffee at coffee bar was excellent!

Miinukset: NA

Plussat: Location

Miinukset: The breakfast buffet food was barely warm. Only ate there once and did not return.

Plussat: This boutique hotel is a real gem. It is very stylishly designed and appointed. The Junior Suite is huge and so worth the extra $$$s and we greatly enjoyed the wonderful view out over the majestic Zocalo. Also, the complimentary soft drinks in the room minibar, plus the little extra perks of the coffee Lounge area, make this hotel so very special. The complimentary breakfast included in the rate for Jnr Suite was very substantial with plenty of choice for both hot and cold options with plentiful fruit selection also. Not least of all of these plusses is the location, right at Zocalo. On every count, this hotel simply cant be beaten!!

Plussat: Amazing Service, extremely clean, wonderful location. Great breakfast and view.

Plussat: This hotel is the Waldorf Astoria of Mexico at Marriott prices!! The location is right in the center of the historic plaza next to the cathedral.The service was the best I have ever had They provide free champagne all day long in addition to bottled

Plussat: Great location for sightseeing and shopping.

Miinukset: Nothing

Plussat: Loved La Terraza Restaurant food and service. We felt among helpful friends and family our entire stay. I was tear-eyed to leave them! The staff were all so very sweet.

Miinukset: Let customers know if big events locally going on with a calendar so guests don’t miss historical events in the city!

Plussat: awesome experience, polite and resourceful staff

Plussat: Great location and very beautiful. Front desk and door staff were very friendly.

Miinukset: The air conditioning is in name only. The room was so warm. I mentioned this in the mid-stay survey and they said they were checking on it. No change. They did give us half off our last night because of it, but it was a lot to pay for a very warm room that made sleeping difficult for 4 nights. Our last night we had to change rooms because they had an event going directly below us until 4 am that was so loud it was shaking the floor. They were very quick to move us, but still. The staff throughout the hotel were very nice but the breakfast staff were not friendly and the tables (which they assign you to) were not set well (we kept missing napkins/utensils/cups and these were not available at the buffet).

Plussat: Excelente service and attention.

Plussat: Receptionists ad porters welcoming and helpful. Chief Concierge José Luis very helpful and professional. Breakfast waiter Daniel highly efficient and professional. He remembered what we drank and anticipated it every morning. Great building with great decor, public areas and bedroom. Positive experience at La Terraza restaurant on the top floor. Great view of Zocalo. Courteous waiters.

Plussat: The hotel staff, hospitality, and location was amazing.

Miinukset: The hotel set us up with a driver for 2.5 days. The driver agreed to a price but later wanted 3 the amount. The hotel insisted that the driver was right even do market price is lower.

Plussat: I loved everything from this property.

Miinukset: Loved everything!

Plussat: Elegant, old world charm, wonderful location, extremely friendly and helpful staff.

Plussat: 1.Centric, historic, close to every thing in centro historical; 2.Welcome Mexican sparkling; 3. Staffs are helpful 4. The room is really big

Miinukset: The hotel smells old, from the carpet, I guess, some people may don’t mind it.

Plussat: The Hotel is amazing! Looks better than pictures

Plussat: the glass ceiling in the lobby is very beautiful. Room is spacious. Location is great

Miinukset: The bed is not very comfy. First room was noisy with machine working outside and we changed a room on the second day.

Plussat: The staff was very curtious and helpful. They retrieved a forgotten cell phone. Arranged a driver and tour guide to Guadalupe. Came to room to open wine bottle.The roof restaurant and cafe food was excellant. Waiters pleasant.

Miinukset: The small elevator somtimes had a strange odor. It was clean but could use some kind of air freshner.

Plussat: The entire hotel is truly beautiful and classical. We loved the decor, the foyer, the staircase. The entire building was wonderful.

Miinukset: The shower did not work for our entire stay despite reporting the problem to the staff on the first morning. I do not believe they looked at the problem. I was also given some very poor information regading the estimated cost of a taxi. However I still consider this a wonderful hotel if everything works.

Plussat: Luxury with very few money. Huge room, bathroom, very quiet both inside and outside the room, right in the heart of Mexico City. I would really go again. Do not forget to visit the restaurant in the terrace for an excellent view of Zocalo.

Miinukset: The best room in the hotel didn't have curtains and it took them 3 hours to prepare a new room for us.

Plussat: Comfortable room, very good restaurants. Breakfast at La Fontana recommended

Miinukset: Noisy neighbors They interrupted my sleep

Plussat: It was great!!

Miinukset: nothing

Plussat: overall a good experience (clean and modern facilities, helpful service). the hotel is modern, stylish, and fairly close to attractions.

Miinukset: i had a few frequent traveler nitpicks (strange light switches, missing menu, no laundry on sunday) but also some unexpected delights (hbo game of thrones finale, usb outlets, very nice walk-in shower, above-average gym).

Plussat: Everything is excellent and likeable, friendly accommodating staff, hotel itself, spacious room with the most comfortable bed and the list goes on. Very affordable for the price and would definetly recommend this hotel to anyone wanting an enjoyable and comfortable stay in mexico city.

Plussat: Worst WiFi connection in the world.

Miinukset: The WiFi was slower than a 56k dial-up.

Plussat: Property location wise very good and very clean .

Miinukset: I would suggest people that don't take the room in end corner because the internet signals very poor it mean that internet will not work properly, also the be careful with room service they are very lazy and you have to call them at least 3 times for one order, also the taxi service is 100% expensive as compare to Uber

Plussat: Perfect location, great staff excellent service and comfortable beds

Miinukset: I liked everything

Plussat: Great breakfast selection. Nice open lobby. Good location to get to historic centre. Helpful concierge. Jesus was particularly helpful in getting us to Teotihuacan - don't miss visiting here if you get the chance. Rooms are large and bathroom huge.

Miinukset: We had booked a suite - the first room smelled of smoke (though they are non smoking rooms). We were moved to the next room. The safe didn't work and it took hours to get this sorted after a very long journey. The shower head didn't work properly and despite asking twice for someone to look at it they never did. Rooms feel a little gloomy. Being asked to pay the full amount at check in plus a deposit for incidentals was unexpected but maybe that's just how it is in Mexico.

Miinukset: Staff was rude. When I asked for a pair of scissors, they demanded ID and kept it “to ensure I would return the scissors”. As if they were made out of gold! It would have been more courteous to ask me to leave the scissors in my room or phone so somebody could come pick them up. Also, nobody said hello or good morning.

Plussat: Great location. The buffet at breakfast is of high quality and tasty. The staff is a great help and there are many of them everywhere reachable any time. The pool and gym very good.

Plussat: Location

Plussat: Nicely kept up. Very helpful staff. Executive level was well worth it.

Miinukset: Elevators in need of maintenance (would get stuck etc) but helped that hotel put attendants in many to help out.

Plussat: I loved the central location. Easy to get around

Plussat: The place was relaxing and we felt very safe

Miinukset: I loved everything

Plussat: Good value for money and excellent location in the heart of Mexico City.

Plussat: Location was great, right in the middle of Mexico City. Free laundry was a pleasant surprise.

Miinukset: Lobby is small, exercise room was very small, ac did not work in there and one of the 3 machines didn't work properly.

Plussat: Location is very close to zocalo and the Basilica. Staff were great and breakfast that comes with the room is such a good addition. Great experience over all.

Plussat: The Concierge,Edgar, very friendly and informative in regards of shows, tours, and restaurants!! This was my third visit to the hotel and he always remembers me. I feel welcomed here.

Miinukset: That I had to leave

Plussat: Fantastic location, lovely building.

Miinukset: No identifiable negative features.

Plussat: The location and the ambience of the hotel

Miinukset: Nothing actually

Plussat: great location to points of cultural interest. not too far from airport

Miinukset: room looks blah..old furniture..not cheerful..no tech plug in access..no microwave/fridge. breakfast service/offering very dissapointing.no feeling of comfort n hospitality..

Plussat: Location, staff, breakfast, Restaurant

Miinukset: A/C not cooling

Plussat: My saying in Mexico City

Plussat: Great Location for walking to everything!!

Miinukset: Could have used a bar nearby to no fault of the hotel

Plussat: Location is excellent - 2 minutes from the central city square. Breakfast hall is on top floor, which receives plenty of light. Breakfast is good, with mexican dishes, fruit, cereal, juices, pastries, sandwiches and eggs. Beds are good. The renovated rooms seem to be better than the old rooms. Ditter at the front desk was very helpful and tried his best to accommodate our requests.

Miinukset: At the time of booking a month in advance of the stay we asked for a higher floor room with plenty of natural light and the hotel responded that they would do our best to offer us a comfortable stay and match our request. Upon check-in we were offered a second floor room with very little natural light since it was facing the inner courtyard. We were looking at a wall about five meters from our window. We asked for a room as we requested and the front desk member of staff who checked us in informed us that the hotel is fully booked (!) The next day we were relocated to a newly renovated room on the fourth floor, facing the street and having plenty of daylight as we requested. The bathroom in the old room had a poor design, with the bathtub having a wide margin, making the stepping into the tub tricky, with plenty of opportunity to slip. In the new room the walk-in shower eliminated the risk of slip, but the design is such that water seeps outside the shower cabin. The waiters in the restaurant at breakfast time appeared bored and not interested in providing a good customer experience.

Plussat: Perfect location for most attractions and sites. The staff and service was top notch and very helpful when needed. The rooms and common ares were very clean and well taken care of..

Miinukset: The bed was a little stiff for my taste, but that might vary from room to room. At this price point, most competitors would offer a complimentary breakfast where as they did not...adn

Plussat: Perfect

Miinukset: Perfect

Plussat: Really helpful staff. Breakfast was very good.

Plussat: Everything was amazing

Miinukset: Some construction noise, but they took care

Plussat: Staff very helpful to find better room with less noise (work noise and noise from neighbors house (room 426). Excellent breakfast. Good location for local transport. Central for lots of visits.

Miinukset: One should not rent out rooms where one knows about high noise level (but was corrected). Rooms rather small with limited storage facilities

Plussat: Very nice staff and very helpful. Excellent location. Very good breakfast! Very nice and big bath room.

Plussat: Everything was perfect, the location, the room! The bfast!

Miinukset: The only thing I didn’t like was that the doors were lock at 11 and you could still come in but they would have to open the door for you. The other one was when you showed water went all other the place since they didn’t have a full glass door. Other than that everything was excellent! I would stay again!

Plussat: Evrything was just excellent. The room was great, staff too, as weel as the location. Breakfast is real good.

Miinukset: No complaints at all

Plussat: Very good hotel in the heart of Mexico City. The main sights of the centre are very close on foot. The room was comfortable and clean. I appreciated the bathroom where the shower head was the normal European type, not the immovable chunk typical in Latin American countries. The hotel staff is friendly.

Miinukset: The breakfast could have been of better quality.

Miinukset: Large room with vast empty space poorly distributed. Very poor lighting in room

Plussat: The staff was excellent

Miinukset: No