Mexico hotellit lähellä La Ciudadela

Plussat: Service was excellent

Miinukset: Sauna / Steam needs to be improved

Plussat: Great location! Great people!

Plussat: The staff is very courteous and professional

Miinukset: Pool closed too early

Plussat: location was good. Very little vegetarian and halal options

Miinukset: very little options for vegetarians and halaal

Plussat: Centrally located near the Historic center. Close to metro lines. Next to Alameda park. Plenty of eating choices around. Very nice hotel. Nice gym.

Plussat: Nice location and good view

Miinukset: Staff unfriendly with Chinese and Random charge and poor English

Plussat: Excellent location. Rooms very comfortable. Service is good.

Miinukset: Breakfast area a bit too busy

Plussat: Excellent location. The staff were very friendly and helpful, the services were great. Recommend staying in a room that gives you access to the executive lounge it is well worth the money. Excellent free food and beverages each day.

Plussat: The hotel is located near all tourist attractions within walking distance.

Miinukset: One reason I booked the hotel was for A/C purposes. After coming back to our room we noticed the temperature was set below what we initially set it.

Plussat: breakfast brunch and restaurants were excellent. Great skyline views.

Miinukset: nada

Plussat: Outside pool, terrasse, Fitness center, padel court, lobby bar, restaurant on ground floor with excellent mexican cuisine open until after lunch.

Plussat: The location was perfect, at a clean and decent part of the city. Felt safe. The staff are courteous and make you feel like you are welcome and valued.

Miinukset: The pillows were somewhat uncomfortable for me. Also, there was some problems with the bathroom but we told front desk to action.

Plussat: Everything

Miinukset: Great hotel, and great staff. I've stayed here a.few.times now and will continue to do so whenever I'm in Mexico City.

Plussat: Staff was very helpful, professional and welcoming. Always went the extra mile. Room comfortable, lovely views. Centrally located Only stayed one night on way to airport. Will go back the

Miinukset: Actually nothing. There was nothing negative.for me

Miinukset: I didn’t like the food at the restaurant. The pizza was horrible.

Plussat: Service was excellent, very helpful, Interested, good humoured. Breakfast was very good as well. Rooms were big and comfortable.

Miinukset: Don’t know

Miinukset: I’ve been to this hotel when it was still called embassy suite, not much has been updated since. Time to refresh.

Plussat: Location

Miinukset: Food restaurant expensive , the view was opaque.

Plussat: Doorman went out of his way to assist with my needs. Outstanding service, and excellent rooms too.

Plussat: It was in a great location, the staff were extremely friendly and the rooms were comfortable. I was at the Hotel for 5 days of meetings and the service was consistently good.

Miinukset: The pool and gym were a little claustrophobic

Plussat: Excellent location, great rooms, very clean, amazing staff/customer service

Miinukset: n/a

Plussat: location

Miinukset: Guests having to register after 11pm

Plussat: Concierge Viktor made the entire experience for us. He treated us like we were the only guests.

Miinukset: Nothing negative.

Plussat: Spacious rooms, good service from friendly staff, there’s a Starbucks located in the building which is a nice benefit

Miinukset: The pool is indoors in the basement and is really only for swimmers and kids/families. Shower faucet/plumbing was cheap

Plussat: Room service was EXCELLENT and fast, it was a short 10min run to my favourite gym in San Cosme so working out everyday was easy!

Miinukset: Its a fantastic location and within walking distance of pretty much everything including MetroBus and Metro but the traffic noise is crazy on Reforma. However in a city of this size with so many cars - what can you do? Closing the drapes at night helped.

Plussat: Everything was exelent . Food ,hospitality but the best of all , money can't buy , the the customers service it was amazing , made me feel at home . Thanks to all employees see you soon.

Plussat: The location is perfect! The rooms are very comfortable!

Miinukset: The bathroom need an improvement.

Plussat: The room was BIG, the bed was COMFY, the staff were SO NICE, we felt safe and secure and all of the restaurants were delicious!

Miinukset: This is being very picky, but I would have loved an ottoman to kick my feet up after a busy day of walking.

Plussat: The locations are perfect!

Miinukset: Breakfast is not included

Plussat: The rooms have a doorbell. The rooms were very clean along with the bedding.

Miinukset: I was not given an option on what side of the building I wanted to stay and that they do not accept discover card.

Plussat: Location and cleanliness

Miinukset: Nothing

Plussat: Love the ammenities, bed and white linens

Miinukset: The coffee maker didn't work My room was in a floor where maintenance work were done and was quite noise

Plussat: Carla, the concierge, was so friendly and helpful. She is amazing!!

Plussat: Have stayed here multiple times, one can be sure of the place while booking. comfortable rooms, convenient location, staff is friendly

Miinukset: Everything was going well until at 1 AM on Sunday 1/22 night they lost power to the rooms, and it wasn't restored until 3AM. Phones stopped working, there was no lights in room, it was scary. You do not expect this from a top end hotel.

Plussat: Room size and location was good. Staff were friendly

Miinukset: Carpet

Plussat: It's proximity to ATMs, mini-marts, restaurants. The concierge was helpful with arranging taxis and private tours but need to keep abreast of current closures - while we were there, the Palacio Nacional was closed due to political demos and they didn't know. Everything else was great!

Miinukset: All pretty good really.

Plussat: Staff friendly and helpful especially that I did not know Spanish.

Miinukset: rooms abit cold so requested for heater

Plussat: Great location and staff. I visit the City several times a month and always stay here.

Plussat: Staff were helpful & accommodating to requests. Room was clean and modern. Didn't go to the pool except to look at it. Pool was clean looking and with beautiful view of the city. Hotel is modern and in an excellent location. Overall very pleased.

Miinukset: Bathroom was modern but lighting could be better.

Plussat: Location

Plussat: Price-value excellent location and great staff.

Plussat: Very well located, clean and friendly staff

Plussat: Everything was excellent thank you

Miinukset: No complaints ... everything was excellent

Plussat: The location was excellent, the food were delicious, the pool was nice and relaxing

Miinukset: The maid wasn’t nice, she just open the door several times and she didn’t even knock the door

Plussat: Friendly Staff, awesome service and comfy bed

Miinukset: Location

Plussat: I am new to the Sevilla Palace. Great surprise in every way......location, staff, room, PRICE, restaurants. Good all the way around.

Miinukset: We stayed 3 nights. All were at the best standard.

Plussat: Location is great, and the feel of the hotel is amazing.

Miinukset: Ordering wine to go with my dinner was a little bit of a struggle as it took some time to find a wine menu and also several people to serve it. I would have liked to have had room service but with no wine on the menu, I had to go to the restaurant.

Plussat: Location

Plussat: Very close to the Palace de fine arts

Miinukset: streets are kind of dirty

Plussat: Clean place, nice people.

Miinukset: Your staff in restaurant were not friendly at all, a smile goes a long way. They did not make us feel like we would want to come back or recommend to others.

Plussat: Great breakfast buffet for about $6 per person.

Plussat: Location. Great value for price.

Miinukset: Bar/restaurant staff unfriendly.

Plussat: Staff is extremely friendly and helpful. Amenities, ambiance and cleanliness are a highlight. They even have a vapor room on the last floor, which also has a small balcony with a nice view.

Plussat: Loved the location and that the hotel staff is super friendly, also there's good hot water and the bed is really comfy.

Miinukset: There was poor wifi connection and there was no AC so some afternoons and nights were extremely hot.

Plussat: Not what I expected. It looked a lot different in the pictures on line when I booked it

Miinukset: The room. The staff not all in the reception not friendly nor helpful

Plussat: Great location and staff. Comfortable rooms.

Plussat: Most of staff was very friendly, the location is great with a lot to do nearby.

Miinukset: No A/C in rooms, no daily bottled water in rooms, just tap water. Cable TV only had like 20 channels, elevators are very slow. Breakfast is said to be served at 7 but ar that time they started preparing it when it should be ready by then.

Plussat: Proximity to many tourist sites

Miinukset: Room size is smaller

Plussat: We liked the location, friendly staff, and the room was very clean. Hotel is walking distance to La Plaza de Bellas Artes and el Zocalo. Several places to choose from for dining. Coffee shop across the street. Although we never visited China town is at the corner from the hotel. We felt very safe. They lock up at night and have someone by the door all the time to let you in. They also have a taxi service which is safe, although a little pricey.

Miinukset: We stayed two nights. We had issues with the water when showeing. We would set it at the right temperature for us and every few seconds the water would get really hot burning us. We finally figured it out. We set the water at a colder temperature so that when the water did get hot it would no longer bother us. The second issue was that we had to go downstairs after each night to ask the front desk to activate our key. We assumed this was an error after ther first night but it became an inconvenience after the second night. Even with these small issues, the great service from the staff makes up the inconvenience. I would recommend this place.