Mexico hotellit Álvaro Obregón

Plussat: Great car/driver.. Chevy

Miinukset: Club hours and quality and quantity of food very limited.

Plussat: The bed was very comfortable and the room very clean. The staff at the front desk were able to put me on a higher floor, very kind and professional. Totally recommend this hotel as it also has a restaurant area a few steps away from the lobby

Miinukset: The temperature in the room was a bit cold and it took time to get the room warmer, other than that great condition of the room.

Plussat: The hotel itself is good, but the location and nearby restaurants are outstanding. The services and staff are what you would expect in these hotels.

Miinukset: I got a call from the hotel 2 days prior to my reservation, saying that the trip would have to be cancelled due to some issues with the water supply. This caused a lot of trouble for the group of friends we were travelling with. In the end, my reservation was ok, but my friends lost their own. The wifi was awful.

Plussat: The hotel location was very good considering the events we attended. The staff was very kind.

Miinukset: The cost of the brunch and that we had to pay for the parking lot

Plussat: The staff at the hotel were all very friendly and helpful, decor was nice, and I enjoyed sitting outside at the main level's restaurant/bar while having lunch and working. I loved that it's located right by a Siclo (spin studio) and Commando (bootcamp). Lots of stores nearby- I forgot my computer power adapter and was able to pick one up for my mac within minutes.

Miinukset: You can hear anything and everything from your room- you have to hope your neighbor doesn't sneeze or it'll wake you up. Food in the lobby's restaurant was terrible and I found a hair in my pizza. I didn't say anything because I had already eaten a lot of it and couldn't be bothered to raise the issue. Water pressure was terrible in my bathroom. When I wanted drinking water last night (beyond the two complementary bottles they did leave in my room each day), I called the front desk to ask if I could drink the water from the tap or if I needed to go get water from the lobby. They said they'd send up bottles of water. I waited around 20 minutes and then finally just went downstairs to get the water myself. I also needed toothpaste, which they don't have behind the desk. I recommend having simple things like this at the desk, rather than suggesting they can send things to the room. Sending to the room is a process and takes time. Hotels like this should just focus on getting things done rather than creating extra steps.

Plussat: The size of the room

Plussat: The seized of the room

Miinukset: Everything PEFECTO

Miinukset: The room was not what we saw in the image when we made the reservation. Also it was presented as it was by the front door of the expo Santa Fe and we were behind, we had a person who was limited in walking and for this reason we chose to stay here just so we could go across and we had to use Uber all the time to go around the expo.

Plussat: Decor

Plussat: Clean and modern. The view was great.

Miinukset: The restaurant staff took too long. Santa Fe is in the outskirts of the city so i would recommend another location if you are here for holiday.

Plussat: The room have a good size. The cost of the valet is also good and the personal is very friendly.

Miinukset: The water of the pool wasn't hot, the hotel could improvement this.

Plussat: Clean and great staff

Miinukset: Breakfast not included

Plussat: Everything perfect, very friendly staff

Miinukset: Nothing really

Plussat: Location

Miinukset: Service

Plussat: Breakfast

Miinukset: All is good

Miinukset: No Wifi and no free internet

Plussat: Great location!

Miinukset: When we checked in the a/c was not working and was not fixed till past midnight. By 11:00 pm we changed rooms only to find out that ithe previous guest had smoked in a non-smoking room. Staff never infomed us of this at a time we could have changed hotels

Plussat: The location

Miinukset: For two days the cleaning of the room was very poor. Actually the day of my arrival I found garbage from previous guest in the room One day they did not let clean towels

Plussat: it was mediocre

Miinukset: they charge for everything. internet. breakfast. etc. not worth the price

Plussat: Restaurant being remodeled so lobby is crowded and nbtrakfast leavesuch to be desired . Ask if the remodeling is done before traveling

Plussat: Location Service

Miinukset: Charge for parking Shoulc be free for guest !!! Expensive vs others parking

Plussat: nice hotel overall, clean, modern, great location for what I need it for.

Miinukset: Rooms seem to focus more on style than comfort...not that they aren't comfortable, but they are less comfortable than I would like. Having to pay for Wi-Fi is just dumb. It never makes sense to me that the nicer... aka more expensive...the hotel, the less is included. No free parking, no free continental breakfast, no wi-fi..it would be a good reason for me to not chose this hotel again.

Miinukset: Front office staff not courteous, rooms badly organized not value for money at all

Plussat: comfortabel business hotel, not located in city centre [business only]

Plussat: Bed and breakfast

Miinukset: Clean

Plussat: The rooms are clean. The location is near my work center.

Miinukset: Despite having a reservation they didn't have a room available. Had to take one room and was supposed to change to another the next day. The AC in the room didn't work.

Plussat: excellent!

Miinukset: Airco was too weak, too hot in the room.

Plussat: The food service was very slow, we waited for our food about 40 mins... there were only 2 tables of two and we were one of them.

Miinukset: You can hear EVERYTHING from outside... car crash, couple fightings on the street in the middle of the night, every car that passed the street!

Plussat: Cleanliness

Miinukset: Coordination and checkin process were lacking.

Plussat: Location

Miinukset: Our Check in took about 35 min for the two rooms. Ones at the room internet was down and no one told us (front desk just gave us the Wi-Fi info) even knowing did not work. I fall sleep in the afternoon and somebody try to open the room at least 3 times. I did had the look.

Plussat: I LIKE THE LOCATION IT´S EASY TO GET AND THERE´S A GOOD RESTAURANTS NEAR BY

Miinukset: THE HAIR DRYER WAS NOT WORKING PROPERLY

Plussat: Was clean.. staff were great .. can’t really give you a fair review.. we only stayed 2 nights .. one of which we checked in late pm. and checked out at 4.30 am.. really just a stopover

Miinukset: The windows didn’t open

Plussat: Next door to shopping and good restaurants, also real close to offices where I had me meetings

Miinukset: The gym was closed for renovation

Plussat: The staff was very friendly and attentive. The food in the restaurant and room service was very good for the price.

Miinukset: The bed was uncomfortable- the sheets were scratchy, the mattress was very stiff and the pillows offered no support whatsoever. The walls of the tub/shower were 2' off the ground and very difficult to get in and out of (especially when wet).

Plussat: Location

Miinukset: Restaurant (poor selection)