Mexico hotellit lähellä Iglesia de Nuestra Señora de Valvanera

Plussat: Their hospatality, great customer service, their breakfast delicious, my room was amazing peeeeerfect view to the Zócalo.

Miinukset: N/A

Plussat: Location. Staff members were very accommodating and did successfully resolve a major problem with noise.

Miinukset: There was a terrible problem with noise late one night due to needed repairs. This should not have happened; an alternative should have been found., and conflict avoided.

Plussat: Super friendly staff and great location.

Miinukset: Need more sound proofing walls, you can hear your neighbors conversations.

Plussat: Fantastic location in the heart of CDMX. Excellent service. Professional and personable staff work hard to make your stay enjoyable. Lovely boutique hotel.

Plussat: Best view of Zocalo, the front desk staff were very professional and accommodating. The free water bottles and apples were quite welcoming.

Miinukset: Rooftop restaurant did not have a bar, you have to order and sit on a table to drink. I paid the most expensive mojitos I ever had $24 dollars for two to be exact plus tip for the waiter. The room I had was tiny with a 1foot by two slim overhead window, quite claustrophobic for me... The breakfast buffet was $24 dollars, really! You walk next block to Restaurant El Popular and order their menus for less than $6.

Plussat: The rooms at the Zocalo Central are well accommodated and well maintained. The staff is phenomenally helpful and friendly, and the roof-top cafe has an unbelievable view of the national cathedral and central plaza below. For sightseeing purposes, one can't beat the location, which is merely steps away from the cathedral, Palacio Nacional, and the city's archeological site.

Plussat: The wonderful location.

Miinukset: Nothing

Plussat: The hotel is located in a great location. The staff was great.

Miinukset: The rooms are small.

Plussat: The hotel is a gem. It is centrally located, very clean and the staff was amazing. They were friendly and helped us out with getting around the city. As soon as you walk in they make you feel welcomed. They greet you with a smile and a glass of authentic horchata or jamaica. Love it!! The evening guest services provides us with suggestions for excursions, which we took advantage of.

Miinukset: The restaurant buffett was a bit overpriced. It does provide a great view, so that's what you mainly pay for.

Plussat: Location, location, location - the old heart of Mexico City

Plussat: Holiday Inn Zocalo is located on Constitution Plaza and was an excellent location, especially for those interested in history. The surrounding area is also a major shopping area.

Miinukset: On Our first stay we had a room that the toilet didn't flush and the plumbing generally was poor. Our second stay, a few days later was much better. We wondered, not for the first time, whether internet bookings tend to be given lower grade rooms.

Plussat: location, comfort of room

Miinukset: The website states this hotel has an airport shuttle - incorrect

Plussat: From the start, I was treated amazingly. Given a glass a champagne and told about the magaestic history of the hotel. The staff was very friendly and accomodating. Especially senor ernesto. Thank you!

Plussat: Perfect location, beautiful, historic, high-class, staff is VERY friendly/accomadating/helpful/welcoming

Miinukset: A bit outdated, in need of some renovations/modernization. It could be a truly luxurious experience if the lobby area were brought up to date. The piano bar/lounge could be wonderful if it were renovated. I envision something truly great in the future.

Plussat: the glass ceiling in the lobby is very beautiful. Room is spacious. Location is great

Miinukset: The bed is not very comfy. First room was noisy with machine working outside and we changed a room on the second day.

Plussat: The staff was very curtious and helpful. They retrieved a forgotten cell phone. Arranged a driver and tour guide to Guadalupe. Came to room to open wine bottle.The roof restaurant and cafe food was excellant. Waiters pleasant.

Miinukset: The small elevator somtimes had a strange odor. It was clean but could use some kind of air freshner.

Plussat: The entire hotel is truly beautiful and classical. We loved the decor, the foyer, the staircase. The entire building was wonderful.

Miinukset: The shower did not work for our entire stay despite reporting the problem to the staff on the first morning. I do not believe they looked at the problem. I was also given some very poor information regading the estimated cost of a taxi. However I still consider this a wonderful hotel if everything works.

Plussat: Luxury with very few money. Huge room, bathroom, very quiet both inside and outside the room, right in the heart of Mexico City. I would really go again. Do not forget to visit the restaurant in the terrace for an excellent view of Zocalo.

Miinukset: The best room in the hotel didn't have curtains and it took them 3 hours to prepare a new room for us.

Plussat: Location was great, right in the middle of Mexico City. Free laundry was a pleasant surprise.

Miinukset: Lobby is small, exercise room was very small, ac did not work in there and one of the 3 machines didn't work properly.

Plussat: Location

Miinukset: It is a bit pricey

Plussat: The entire staff was pleasant and helpful, and always smiling. The breakfast was outstanding and delicious. The coffee was always available day and night and it was the best in Mexico City!

Miinukset: I booked through a travel website. The price I was originally quoted increased by $40 per night when I was ready to pay (two hours later). It felt like a bait and switch.

Plussat: El hotel está en muy buena zona, todo cerca con solo caminar un poco, la zona es segura.

Miinukset: Me hospede en el piso 6 del hotel y el agua no llega con mucha presión, tanto ella regadera como el lavabo, tienes que esperar un poco para que el agua vuelva a salir a presión.

Plussat: Very cosy hotel with beautiful interior. Great location near all major sights in Mexico City!

Plussat: The location was excellent ,the room good value and breakfast a bonus

Miinukset: Aircon was not great

Plussat: Hotel centrally located clean staff excelent

Plussat: Close to historical centre, lots of character, helpful staff

Plussat: The rooms are decorated in a relaxing style and are very clean. Also the bathroom was modern and comfortable.

Plussat: I loved the hotel. It was sparkling clean with new finishings throughout and the staff were marvelous, all for a lower price than I could have reasonably expected. I would recommend the hotel to anyone, and in fact already have mentioned it to many people.

Miinukset: I had a problem with the air conditioning and couldn't get it to push the temperature any lower than 21C at night.

Plussat: Friendly staff, good location, comfortable beds, clean rooms

Plussat: Friendly and efficient staff, spacious room and very quiet (but bathrooms very small). A lock-up safe in the bedroom would add value. Free internet very much appreciated. Overall a good experience.

Miinukset: Bathroom too small. No lock-up safe in bedroom.

Plussat: the restaurant was really great and i like that it was dedicated to the fish.

Plussat: Staff friendly and helpful spoke good English. Located near cultural attractions.

Miinukset: Shower head in shower needed to be replaced.

Plussat: The price and confort offered. Cofee or tea in the hall negar the room

Miinukset: No thing .

Plussat: Great location, good value, clean facilities, quiet, friendly staff

Plussat: I like the caring of the personal

Miinukset: a breakfast should be a minimum to offer for the price

Plussat: everything was excellnt

Plussat: Room was modern, clean, quiet and comfortable

Miinukset: Wi-fi reception was irregular in my room, front desk needs more staff

Miinukset: The hotel is not bad, newer, clean, rooms are nice, small but comfortable. The location is awful. It is on a main street however, you definitely cannot leave the hotel after dark. Very scary area. The staff was NOT helpful. I have never had a problem checking into a room before the check-in time, especially if it is not a peak season which in this case it wasn't. I don't expect to get my room early but it is nice. In this case, the front desk agent decided to ignore me because she knew I had been waiting there for 3 hours to get my room which was finally given to me 30 mins after check in time with not even a sorry. The next day, I renewed my reservation for another night because I didn't have another option and it was getting late, I sent the front desk my confirmation and advised them it had been sent but when I went to get my new key, they said I needed to pay or get my things out of the room. In summary, the staff does not take ownership or knows that the guest is the most important thing. Maybe a good Customer Service training is needed there.

Plussat: I liked how closed to the tours and sight seeing.

Miinukset: The room can be more modern bigger beds

Plussat: The bed was very comfortable but not much else.

Miinukset: I should have checked the map because although this hotel is called the Ramada Reforma, it is not actually on Reforma and our taxi had difficulty in finding the place. The hotel has limited facilities, although it states there is a Spa, this is actually only a Sauna and Gym. There was a private function (for approx 8 people) in the swimming pool area when we checked-in so we could not use the facility. The "restaurant" is in fact a cafeteria. Check-out was slow as the billing reconciliation had not been done. I booked a Suite and ended up in a room. All in all, a poor experience on what was the conclusion to a Honeymoon with my wife.

Miinukset: Breakfast wasnt that great (it is independent of the hotel though)

Plussat: Location is fairly decent as long as you stay on the main road to walk to the city center. A/C worked well and had windows that opened. Staff can offer you safe tours and taxi fares that are reasonably priced but only if you ask.

Miinukset: Breakfast was weak af. Staff isn't the most helpful. Too much mariachi and soliciting outside your hotel.

Plussat: Centrally located, attractive and clean.

Miinukset: Noise from the Mariachis in the Plaza goes all night

Plussat: Location and staff cannot be beaten. Very attentive and cordial.

Miinukset: Needs some investment. The linens and towels were very old. Internet connection was horrible. However the location and staff made up for the shortcomings. A little investment in the furniture to include lobby and rooms chairs and beds would go a long way. More attention to pillows and linens could place this property as one of the best in the city.

Plussat: The location is perfect for exploring Mexico city. This is a beautiful hotel. The colonial architecture is beautiful to the eye. The view from the balcony of the street life and zocalo was always entertaining.

Miinukset: It is a bit loud at night but this is to be expected. Bring ear plugs. The lighting for reading in bed at night is terrible.

Plussat: I liked the location, and the building, though it is DESPERATELY in need of renovation, is historic and unique.

Miinukset: The room was a dump - it needs to be completely redone. Uncomfortable beds, no screens on the windows (and I got eaten up by a mosquito in my sleep). The bathroom was disgusting and old. Everything needs to be renovated.

Plussat: The staff was so nice. The location was great. Breakfast overlooking the Plaza Nacional and the food was amazing. Also loved the old architecture, decoration and authentic style of the inside and outside of the hotel.

Miinukset: The internet never worked which I needed for my work as a journalist on deadline. The bed was the same as sleeping on a slab of stone and the room had no temperature control, no fan, nor a screen for a window. As I had to work in the lobby to get any sort of internet, I obtained over 31 mosquito bites that are still bothering me.

Plussat: The location was perfect for enjoying downtown Mexico City and the service was amazing!

Miinukset: The internet service was very spotty.

Plussat: The overall decor has an authentic feel—not at all like a standardized, cookie-cutter hotel. The buffet at the restaurant is excellent. Being just a few steps from the Zocalo is fantastic, with easy walking access to lots of great sites. And the value is exceptional.

Miinukset: My only complaint is that the wake up calls I asked for never came, and taxi van I asked for in advance, and been promised ("no problem") was not arranged. Fortunately, neither of these ruined our experience. We had three rooms, and we all set our own alarms, so the lack of wake up calls (3:45 AM the morning we flew home) didn't screw us up. When I got to the lobby at 4:00 AM, I found both the overnight staff (desk attendant and concierge) asleep on the couches. No van taxi had been ordered. They were able to hurriedly summon two smaller taxis for our group. Otherwise, the staff was both friendly and professional.

Plussat: Location 2mins walk to subway Free breakfast with view of raising national flag

Miinukset: Congested Wifi on 6th floor no pen in the room to leave feedback

Plussat: The location, staff, view of the Zocalo and Cathedral were great. It's a gorgeous historical building. Very beautiful architecture. I went back in time. It was like staying in a museum and being allowed to touch all of the artifacts. The view from the terrace was breathtaking and a great value. I would stay there again. Sunday brunch buffet on the terrace overlooking the Zocalo are worth the trip to Mexico City and should be on the "Things to do in Mexico City" list.

Miinukset: I expected that a building this old would be somewhat obsolete given today's demanding consumers. But the bed was really stiff and door to the balcony didn't shut well and I was afraid that someone from an adjacent balcony to break in to our room. The painter painted some of the tile edge. Also, the hot water pressure in the tub was very slow. With the exception of the water pressure, I felt that it wouldn't have cost much to have fixed the others. The wi-fi was a bit slow but I expected that the thick walls with years of leaded paint would come in to play. Wi-fi is not a reason not to stay at a historical building.

Plussat: Enjoyed the fact that the majority of staff was readily available to assist and they were professional.

Miinukset: There was at least one staff member (day receptionist) was unprofessional and was not willing sharing information when I inquire about transportation. He was rather disrespectful.

Plussat: I was in this hotel 30 years ago. So, just I wanted to stay here again with my family. I enjoyed so much this time with them. Actually we celebrate my daughter's birthday and of course my birthday too. we born the same day on August 15.

Plussat: The architecture is wonderful. The elevator was quite cool! The location was extremely convenient to sight-seeing. The view from the roof-top restaurant was spectacular!!! The staff was extremely accommodating.

Miinukset: The room was in need of repair. (e.g. shower soap dish was in pieces, low water pressure, door handle broken.) The Cathedral Metropolitana next door has a clock that chimes on the hour and half-hour. All. Night. Long. Sleep was elusive!! Avoid rooms on the 6th floor since the restaurant is on the 7th floor. They start preparing the room for breakfast quite early so you will be awakened by all of the tables and chairs being dragged about. Some way to control the temperature of the room would have been appreciated.

Plussat: Our room had a great view of the zocolo.

Miinukset: A little noisy on the zocolo side.

Plussat: location

Plussat: the location and the interior design of the lobby and the patio.

Miinukset: the receptionists were not always knowledgeable enough about transportation possibilities during the week of Independence Day.

Plussat: Friendly, quick responses to any requests. Overall a comfortable place to be.

Miinukset: They need new furniture in the lobby.

Plussat: All you can eat breakfast and dinner is included in the price.

Miinukset: No chocolate with breakfast.