Mexico hotellit lähellä Embajada Británica

Plussat: The staff was amazing!!!

Miinukset: Nothing

Plussat: The rooms are large with good closet space. Good shower and bathroom area. The staff is very helpful and polite. Every Sunday the big street in front of the hotel closed for cars so people can run, bike and walk with their dogs.

Miinukset: The room had an odd smell probably from the carpet. On the 2nd day there was a bad smell coming from the vent in the bathroom. Reforma is a busy noisy area, so if you are a light sleeper ear plugs are a must (Hotel did provide a pair).

Plussat: Staff is absolutely amazing, above and beyond. Property is lovely, common spaces are lovely, flowers are gorgeous, service is just so friendly and helpful at every moment during your stay. Bar has a great terrace that overlooks the plaza which is fun. Overall it is a really great hotel. Israel the valet was absolutely amazing and made our visit even better with his help and suggestions.

Miinukset: Rooms are lovely though shower floods the entire bathroom due to placement of rainshower and handheld showerhead. I think they should have better bathroom amenties/toiletries, as opposed to Elemis products, IMHO. But other than that it is truly special.

Plussat: Luxury accommodations in the heart of Mexico City.

Miinukset: Steam shower did not work. Housekeeping did not make up my room.

Plussat: The staff from arrival to departure did everything to make this a memorable trip. They went above and beyond most luxury hotels would do take care of their guests on a personal level. When we told them it was our anniversary they made each day a special one. The chef cooked us a special meal. I cannot say enough about our experience. For a large hotel to give personalized service at this level was indeed very satisfying. Would recommend this hotel very highly.

Plussat: Location

Miinukset: Very nosy Because my room was very close to the air-conditioned machines for all the hotel It was very bad situation cannot to sleep any night

Plussat: Breakfast is very good. Staff is very corteous and fast. The hotel facilities ( Spa and Gym ) are great.

Plussat: Luxurious. Big cozy comfortable rooms. Professional service. Great weekend deals.

Miinukset: Overall hotel layout fragmented in an office-type building.

Plussat: Welcoming staff.

Miinukset: Routine expectation of tipping at breakfast, which I have not encountered in similar properties before and caused some embarrassment on the first morning, as I had not any cash on me. ‘Tip’ added to concierge bill of 10% of the cost of a day trip organised by concierge, with no prior explanation. Told that ‘guaranteed’ room rate by booking.com in US dollars, was simply an estimation, rather than a firm rate, which is not my understanding. Pool and associated facilities a little disappointing compared with rest of the hotel.

Plussat: Spectacular hotel with large rooms, beautifully done and extremely attentive staff. No detail was overlooked. Convenient location. Would definitely return.

Plussat: Everything was wonderful the location the staff the food especially the taxi drivers which went out of their way to ensure we had a wonderful time

Miinukset: Nothing

Plussat: spa is excellent; staff and service are excellent

Miinukset: overprized; ok for people not paying for themselves (me) or afraid to meet real Mexicans (not me). I was 16 nights in an Executive rooms and I saw some other rooms in that category. The furnish and decoration is outdated, Hilton style, brown carpet, brown wall paper, brown furniture. Do not touch the mini bar; there they really lost the north with the prized. A tiny can of pistacios 7$!

Plussat: We liked everything! From our arrival until we left, it was just wonderful!

Miinukset: Great location, the nicest staff, very attentive, great room service and excellent restaurants. I would recommend this beautiful hotel 100%!!

Plussat: It’s very close to everything!

Miinukset: N/A

Plussat: Easy check-in, restaurant is good.

Miinukset: no water pressure in the shower, the shower door did not close. Not a five star hotel experience.

Plussat: Very good location and spacious rooms. Recently refreshed rooms with amazing beds and bath room accessories.

Miinukset: The lift only stops on the floor you are staying and we had a group on different floors.

Plussat: Location, comfortable room.

Plussat: The location is great if you need to get to different areas in Mexico City. Very central for commute, quick taxi/uber pickup as well as for restaurants.

Plussat: We arrived late in the evening and everybody was tired from a long trip. When we arrived, the hotel staff was extremely friendly and helpful, trying to accelerate the check in process as much as possible, so we could finally hit our beds. Besides that, the hotel room was marvellous and we all wished we could have stayed longer.

Plussat: The property was clean and well staffed. The room was clean and the bed was very comfortable. Loved the robes and slippers.

Miinukset: The bath water was sometimes discolored.

Plussat: Location the staff cleanliness access to many things

Miinukset: I was not impressed with the restaurant I expected something better

Plussat: It’s cute, but the customer service was awful!

Miinukset: The customer service! They treat you like second class people & act like you shouldn’t be staying at the location. I booked a PH & yea it was cute, but the service was awful & the way my friends and I got treated is to be ashamed of. Never will stay here again, just awful! St. Regis doesn’t even treat its guests the way myself & my guest got treated.

Miinukset: The restaurant provided an experience for which I would not return. The price was significantly more than should be paid for the experience.

Plussat: Really great hotel, personnel is really decent, the food was great, termal pool, comfy beds, they called us to see how everything was in the room, and it has lots of ppaces near by, definitely will recommend it.

Plussat: I can describe how nice the staff is there, very helpful and friendly. The hotel is super clean and the restaurant have very good food and variety.I left my sunglasses at the hotel room and they send them to me through fedex. Definitely recommend anyone to stay there.

Plussat: I thought the breakfast was okay. The food could have been kept a little warmer. The fruit selection was good. Coffee was good. Nice selection of juices, also there were bottled juices and sodas to select. happy hour was nice.

Miinukset: breakfast not warm enough. The eggs could have been warmer. Bacon was tough like it was overcooked.

Plussat: Good location, staff was great  (the night receptionist), very clean and nice.

Plussat: The staff was excellent

Miinukset: NA

Plussat: I had a few business to attend in Polanco, and around the Galería Plaza, so hotel location was superb. Ladies that clean the rooms are very helpful always looking to make you feel at home. The view from my room could not be better

Miinukset: Zona Rosa isn’t was it used to be, but that is not a hotel fault

Plussat: Great location in Mexico City. Nice and clean hotel with good amenities like pool, gym and business center. Very helpful and friendly staff.

Plussat: Location

Miinukset: Room not noise isolated. Light came in to the room from the hallway.

Plussat: Location is amazing

Miinukset: To crowded

Plussat: The location was great hotel is average I must say your food was awesome

Miinukset: Wow where do I start room service if I can give them -0 I will the room look nice and everything when we where getting ready to sleep our sheet had a sting of blood it was the worst thing how can you change a bed like that other than that it was a good hotel

Plussat: The room amenities are great, many outlets to connect our devices and a well illuminated desk area for our laptops. The beds were clean and very comfortable. Loved the neutrogena products in the bathroom. Staff when we arrived was very friendly.

Miinukset: The breakfast provided at the business lounge area could be improved. We got there at 9:45 am and most of the food was gone (breakfast is until 11 am). The person in charge noticed this and she did nothing, until later that one of the managers came and asked her to add more food.

Plussat: Good Location. Breakfast was good enough! Room was ok with two queen beds. Club Bar was very helpful.

Miinukset: I need to change my reserved room when I arrived. There was hair and soap inside the sink. Room was too small, also. After I change it, room was all ok.

Miinukset: Key card not reliable. Noise from area around even in high floor.

Plussat: The location is excellent. The staff is very friendly and helpful. The breakfast and the gym were both okay.

Miinukset: It’s 2019, fix your WiFi! You pay all that money for a nice clean room and then you have to go downstairs to use the Wifi. I repeat it’s 2019, fix your Wifi!

Plussat: The room was clean and ok. People who work here are very gentle.

Miinukset: Breakfast not enough. No cakes or croissant, only bred.

Plussat: Location

Miinukset: Not clean the baths

Plussat: Very friendly staff, nice location.

Miinukset: everything was good

Plussat: Good location , clean a friendly staff. Good breakfast but could have more variety with cakes and breads

Plussat: Good service - specifically from the English speaking door man.

Miinukset: Room kinda smelled a bit musty or not fully clean.

Plussat: Room size, location, cleaneness and staff.

Miinukset: Just 1 elevator

Plussat: Great location ,clean , the staff is very helpfull

Plussat: After did some fews 5 stars hotels in Mexico City and spend a lot of money we decide to go in this hotel for spend less and change of area .this hotel is perfect .you feel really welcome .chxk in very easy .room very big and clean .amazing location restaurants/bars/small supermarket/shopping area . Bathrooms are like news and clean same for the rooms.and very cheap compare another hotel . Don’t hesitate it’s perfect hotel .

Miinukset: WiFi not perfect but still can work with it and ok for YouTube .just sometime is off but come back quickly .

Plussat: The room was like a remodeling or new. Enough space to rest on the sofa and work at room. Not a noisy room. Just walk to many Korean BBQ.

Miinukset: The view that I got, it was to the back side of the hotel. For the rest it’s fine.

Plussat: Very good location the zona Rosa, also walking distance to Chapultepec Park.

Miinukset: The Cinnamon flavoring in the toilet is Way Too Strong. The moment you walk in you Can smell it and not very pleasant.

Plussat: The location of the hotel is good, is is close to some attractions and even close to the subway. Eventhough there is a major street outside, is not noisy. We had a pickup, and we were allowed to park it in front of the hotel.

Miinukset: I paid with my credit card and after the payment, the girl in the front desk wrote the numbers of my credit card in the voucher. I didn't understand why doing that and the explanation she gave was that they had to make sure that the card was physically there, which didn't make sense to me as the card had the PIN required to pay.

Plussat: Great location friendly staff

Miinukset: A little noisy if you get front of building rooms,shower had very low water pressure

Plussat: The neighbourhood is nice to walk and it is good located to go visit interesting places. The rooms where clean and with the facilities that they said in the webpage

Plussat: Close to downtown and short walk to Roma area for food and drinks.

Miinukset: This place is crazy loud. You can hear everyone in the hallway. Alarm next door was going off at 6am on the other side of the wall and I could hear it as if it was in my room. I called the staff to take care of it or tell the person to turn it off... nothing happened. I did not get good sleep here now could I sleep in late because of the noise level.

Plussat: The room was spacious. The location was good, although there are better options in the same region.

Miinukset: There’s a catch about the kitchenette. It contains microwave, electric stove & oven, a small fridge, a working desk(!) and a chair. That’s it! No kettle, for instance. Ok, I can live without a kettle. As for utensils (cutlery etc) one has to request to reception exactly what is needed and sign a responsibility form(!). And since we were in two, they brought us two pans and only a pair of a subset of utensil kinds one would expect (no bowls or desert plates, for instance). And another catch: nothing to clean the utensils and no towels (paper ou cloth). They expect the client to spoil the utensils just once a day, which will be cleaned by the room-maid in the following morning! Very weird... But all this has a clear explanation. The kitchenettes have been added as an extra feature to the apartments that already had a room with a desk and chair. All we had then was the kitchenette I described, in a room with a desk and a (single!) chair! We ended up requesting an additional chair and cleaning stuff, but the reception kept on repeating the same nonsense answer... So, we ended purchasing a sponge and paper towel, and we thank a lady employee (possibly a room maid) who gave us “her own detergent“. All very weird and non-professional. On a different subject, there is a dire lack of electric outlets in the room.

Plussat: Great location. The staff was very friendly. The bed was comfortable. We liked it.

Miinukset: everything was fine

Plussat: The location was ideal, it's a couple blocks away from all the good restaurant scene of Zona Rosa, the staff is friendly, parking was free, no hidden charges, this is my second stay. The buffet downstairs is much better and now features hot food (eggs, chips with cheese, and other things). Buffet is one of the better ones out there in Mexico City.

Miinukset: We thought it was an all-suite hotel, but it wasn't. Ours was a little worn out and we had leaky shower. The wi-fi was a little spotty, we couldn't find a good spot.

Plussat: Jusy the location

Miinukset: They said they can give me the invoice with my breakfast and send me by email, but they didn't send.

Plussat: Clean, comfortable, great central location!