Mexico hotellit lähellä Palacio de Minería

Plussat: From the start, I was treated amazingly. Given a glass a champagne and told about the magaestic history of the hotel. The staff was very friendly and accomodating. Especially senor ernesto. Thank you!

Plussat: Perfect location, beautiful, historic, high-class, staff is VERY friendly/accomadating/helpful/welcoming

Miinukset: A bit outdated, in need of some renovations/modernization. It could be a truly luxurious experience if the lobby area were brought up to date. The piano bar/lounge could be wonderful if it were renovated. I envision something truly great in the future.

Plussat: Their hospatality, great customer service, their breakfast delicious, my room was amazing peeeeerfect view to the Zócalo.

Miinukset: N/A

Plussat: Location. Staff members were very accommodating and did successfully resolve a major problem with noise.

Miinukset: There was a terrible problem with noise late one night due to needed repairs. This should not have happened; an alternative should have been found., and conflict avoided.

Plussat: Super friendly staff and great location.

Miinukset: Need more sound proofing walls, you can hear your neighbors conversations.

Plussat: Fantastic location in the heart of CDMX. Excellent service. Professional and personable staff work hard to make your stay enjoyable. Lovely boutique hotel.

Plussat: Best view of Zocalo, the front desk staff were very professional and accommodating. The free water bottles and apples were quite welcoming.

Miinukset: Rooftop restaurant did not have a bar, you have to order and sit on a table to drink. I paid the most expensive mojitos I ever had $24 dollars for two to be exact plus tip for the waiter. The room I had was tiny with a 1foot by two slim overhead window, quite claustrophobic for me... The breakfast buffet was $24 dollars, really! You walk next block to Restaurant El Popular and order their menus for less than $6.

Plussat: The rooms at the Zocalo Central are well accommodated and well maintained. The staff is phenomenally helpful and friendly, and the roof-top cafe has an unbelievable view of the national cathedral and central plaza below. For sightseeing purposes, one can't beat the location, which is merely steps away from the cathedral, Palacio Nacional, and the city's archeological site.

Plussat: The wonderful location.

Miinukset: Nothing

Plussat: The hotel is located in a great location. The staff was great.

Miinukset: The rooms are small.

Plussat: The hotel is a gem. It is centrally located, very clean and the staff was amazing. They were friendly and helped us out with getting around the city. As soon as you walk in they make you feel welcomed. They greet you with a smile and a glass of authentic horchata or jamaica. Love it!! The evening guest services provides us with suggestions for excursions, which we took advantage of.

Miinukset: The restaurant buffett was a bit overpriced. It does provide a great view, so that's what you mainly pay for.

Plussat: Beds and pillows were very comfy, location was great.

Miinukset: No balcony or terrace

Plussat: excellent location if you want to downtown mexico city vibe. service was fantastic. every single staff member was genuinely kind and helpful. i can't stress this enough

Miinukset: cheap toilet paper cool light LEDS/CFL's in the room

Plussat: It's on a great location! Just around the Conner from the Zocalo. The hotel is nice and clean, very helpful personnel, and right on the center of many historic attractions. Lots of places to eat, shop and have a great time.

Miinukset: the only thing that I think might be a problem for some of our older couples is the shower. The tub it's to high.

Plussat: I loved the staff and location

Miinukset: I did not like that there was no parking for hotel guest.

Miinukset: Large room with vast empty space poorly distributed. Very poor lighting in room

Plussat: convenient location. decent price.

Miinukset: I was double charged. Once from the booking and once at the hotel for the same stay. The front desk promised that I was not charged online and made me pay again there.

Plussat: Location was exceptional. Very accessible to all kinds of public transportation, fairly safe area except the back of the hotel (from outside). It needs more lighting and have a more friendlier appearance. Bellman/security very friendly some of them very knowledgeable, and the young lady that serves the food at the breakfast buffet really knows what the customer service business is all about. She has a great smile and everything you ask for she gets for you without hesitating. One of the best things at the hotel are the security cameras on every corner of the floors. Beds were very comfortable, I guess it depends on your preferences as far as mattresses since I saw bad bed reviews from this hotel before.

Miinukset: Staff for the most part don't know what they are doing during check in/out.they seem lost. I'll give the front desk manager the credits for their lack of customer service and old system to run the operation. The restaurant hostess keeps telling you that you have to pay for breakfast as soon as you enter the restaurant; they say its policy to remind the guest they have to pay even if they have seen you for two weeks straight or if you have a visitor (potential client) for breakfast. (Not the best way to greet a customer), also chairs are extremely dirty. Front desk charges you for lost key cards and they question you if you ask for extra keys; when if you go to a branded hotel you can loose 100 key cards and you won't pay a penny. If you want to exchange dollars at the hotel the pay you 10 pesos per dollar when if you go outside its 16 pesos per dollar. Basically they steal from you. Bad business practice! And lastly housekeeping don't dust rooms or deep clean bathrooms.

Plussat: Servicio

Miinukset: Malos olores alrededor al hotel

Plussat: Very helpful staff, though limited English proficiency. The hotel is near a train (Metro) station, which makes it easy to get around the city for 5pesos one-way.

Miinukset: Being nitpicky here...the cleaning staff starts going around a little too early for my liking. I think around 8:30 or so I they go around, While I had the do-not-disturb notice on my door, I could still hear them them knocking on nearby doors since they were so close.

Plussat: Great area

Miinukset: Bathroom lights need to be fixed

Plussat: Housekeeping personnel

Miinukset: Reception personnel