Mexico hotellit lähellä Parque México

Plussat: The staff was amazing!!!

Miinukset: Nothing

Plussat: The rooms are large with good closet space. Good shower and bathroom area. The staff is very helpful and polite. Every Sunday the big street in front of the hotel closed for cars so people can run, bike and walk with their dogs.

Miinukset: The room had an odd smell probably from the carpet. On the 2nd day there was a bad smell coming from the vent in the bathroom. Reforma is a busy noisy area, so if you are a light sleeper ear plugs are a must (Hotel did provide a pair).

Plussat: Staff is absolutely amazing, above and beyond. Property is lovely, common spaces are lovely, flowers are gorgeous, service is just so friendly and helpful at every moment during your stay. Bar has a great terrace that overlooks the plaza which is fun. Overall it is a really great hotel. Israel the valet was absolutely amazing and made our visit even better with his help and suggestions.

Miinukset: Rooms are lovely though shower floods the entire bathroom due to placement of rainshower and handheld showerhead. I think they should have better bathroom amenties/toiletries, as opposed to Elemis products, IMHO. But other than that it is truly special.

Plussat: Luxury accommodations in the heart of Mexico City.

Miinukset: Steam shower did not work. Housekeeping did not make up my room.

Plussat: The staff from arrival to departure did everything to make this a memorable trip. They went above and beyond most luxury hotels would do take care of their guests on a personal level. When we told them it was our anniversary they made each day a special one. The chef cooked us a special meal. I cannot say enough about our experience. For a large hotel to give personalized service at this level was indeed very satisfying. Would recommend this hotel very highly.

Plussat: Location

Miinukset: Very nosy Because my room was very close to the air-conditioned machines for all the hotel It was very bad situation cannot to sleep any night

Plussat: The butler service is v nice, bringing you fresh coffee.

Miinukset: We forgot the swimming suit in the room and called back right after. They promised to answer right away but not, and next day, they say the clean lady did not see them....... a 5 star hotel ... very disappointed

Plussat: Luxurious. Big cozy comfortable rooms. Professional service. Great weekend deals.

Miinukset: Overall hotel layout fragmented in an office-type building.

Plussat: Welcoming staff.

Miinukset: Routine expectation of tipping at breakfast, which I have not encountered in similar properties before and caused some embarrassment on the first morning, as I had not any cash on me. ‘Tip’ added to concierge bill of 10% of the cost of a day trip organised by concierge, with no prior explanation. Told that ‘guaranteed’ room rate by booking.com in US dollars, was simply an estimation, rather than a firm rate, which is not my understanding. Pool and associated facilities a little disappointing compared with rest of the hotel.

Plussat: Spectacular hotel with large rooms, beautifully done and extremely attentive staff. No detail was overlooked. Convenient location. Would definitely return.

Plussat: Everything was wonderful the location the staff the food especially the taxi drivers which went out of their way to ensure we had a wonderful time

Miinukset: Nothing

Plussat: Easy check-in, restaurant is good.

Miinukset: no water pressure in the shower, the shower door did not close. Not a five star hotel experience.

Plussat: We arrived late in the evening and everybody was tired from a long trip. When we arrived, the hotel staff was extremely friendly and helpful, trying to accelerate the check in process as much as possible, so we could finally hit our beds. Besides that, the hotel room was marvellous and we all wished we could have stayed longer.

Plussat: The property was clean and well staffed. The room was clean and the bed was very comfortable. Loved the robes and slippers.

Miinukset: The bath water was sometimes discolored.

Plussat: Very clean. Big and nice room. Great Location.

Plussat: Wonderful property

Plussat: Great location right on Paseo de Reforma. There is a Turibus stop just across the street from the hotel. 2 blocks behind the hotel are a Starbucks and lots of convenience stores, pharmacies and little sit-down and to-go restaurants serving breakfast, lunch and dinner. Santander bank is next door for all your cash needs.

Plussat: Everything was amazing and I would stay again. The level of service is impeccable.

Miinukset: The bed was a little too firm.

Miinukset: The restaurant provided an experience for which I would not return. The price was significantly more than should be paid for the experience.

Plussat: Comfortable bed, good air conditioner, cleanest, good bathroom .

Miinukset: The room service menu could have more variety and extra sophistication and the mini bar could have a better variation of snacks.

Plussat: Great location, centrally located to most destination.

Miinukset: Outdated, has not been updated in 20+ years in certain areas, it feels like you are walking back in the 1990s. Had a bad experience with staff - bell boy acted as concierge and booked unlicensed tour guide for us that spoke little to no English in run down car.

Plussat: Nice hotel in a great location

Miinukset: Nothing

Plussat: I love the staff , the location and food. The bar and Resturant very nice.

Miinukset: I stated very clearly I wanted only a king bed deluxe weeks in advance and upon check in was forced to take a room with two double beds. I hated the separate sleeping because the beds are small.

Plussat: Very friendly staff

Plussat: Location, they are right in front of the independence angel and close to the zona rosa

Miinukset: Little bit outdated but clean and great located

Plussat: The staff are super friendly and very professional. The location is superb

Plussat: Everything. The lication is prime, the staff is friendly, and the room is clean.

Miinukset: Nothing in particular.

Plussat: Nice toiletries, bed, and excellent location.

Plussat: Location, comfortable room. Great late night bar.

Miinukset: The pillows are terrible. The noise from other rooms and isle.

Plussat: Great location

Plussat: The staff is exceptional. Very clean and nice rooms. Nothing negative

Plussat: The location, the elevators

Miinukset: The room. Probably the worst room in the house.

Plussat: Location and service

Miinukset: No

Plussat: Comfortable and closeness to the Angel de la Reforma

Plussat: Did not have breakfast there. Want to know how many nights do I have?

Miinukset: They gave us in tower 2, maybe because we bought through you.

Plussat: What's not to like? From the moment of check in everything was amazing. The biggest perk for us was the LOCATION. Easy walking distance from many of the sights in Mexico City, and it is located within a fun and lively area if going to some bars is on your agenda. The area is safe to walk around in and there are many great places to explore nearby.

Miinukset: There were only two MINOR issues I took with the hotel, and neither of them should dissuade people from staying. The pool is smaller than it appears in the pictures (the view is still incredible) so if traveling with children that could upset them. The other was that the hot breakfast was not included in the complimentary breakfast, and costs an additional 80 pesos. Not expensive by any means, but we would have liked to have known this so we brought our wallets to breakfast instead of leaving them in the room.

Plussat: I liked the gym and my room.

Miinukset: A waiter in breakfast restaurant told me that I should have breakfast from particular table because my room compensation didn't cover all breakfast, otherwise I should have paid extra charge. I would like to have all breakfast in the restaurant without any charge. Gym hours might be extended.

Plussat: Good location. Money exchange in hotel. Bilingual staff.

Miinukset: Very expensive for accommodations. Shower was not fully enclosed leaving water all over floor. No breakfast included. The coffee maker in room was not working well. Only a single serving of coffee with caffeine provided. There were 2 of us in the room. When we asked for coffee at counter we were given a very hard time about getting 2 coffees to go. The housekeeper barged into room twice in same day while we were resting, and the room had already been serviced. Still unsure why they wanted in. The pool closes at 7pm.

Plussat: Great variety and selection.

Miinukset: Pillows are too soft. No in between comfort. Either too soft or too high. But overall stay was great.

Plussat: Excellent location and a great staff

Plussat: I got access to business lounge and was surprised with quality and variety of the food served for breakfast. Great location and friendly staff.

Miinukset: One thing I truly can’t understand - rule of not being allowed to grab a plate of fruits from lounge to your room. Come on, Hotel should not be worried of plates migrating within the hotel, especially if you practice room service anyway.

Plussat: Bathroom. Staff.

Miinukset: We were charged for having a 3rd guest.

Plussat: I've booked a room with the "business package" having access to the modern and really nice lounge with a great view (it seems Manhattan!!), with appetizers (2 glasses of wines and snacks) kindly offered between 6pm till 8pm. The package also included breakfast in the quite lounge. Room was OK but old style, as all the hotel. They are refurbishing some areas. Restaurant a la carte was excellent, fantastic roof with swimming pool and a well equipped gym. Very kind and professional staff. Position: 45 min from the airport. Area with shops and restaurants.

Plussat: Location and staff.

Miinukset: There is too much light in the room.

Plussat: Good amenities and breakfast!

Miinukset: Wish breakfast was included.

Plussat: The location is very good. It is close to restaurants and the business zone. It is close to most of the embassies and to the Angel de la Independencia.

Miinukset: The bes was a bit hard for me. Also, the logistics for the checkin checkout using the business center floor wasn’t confortable for me.

Plussat: The staff was super friendly. All of them. Made us feel very welcome.

Miinukset: The only thing that took us by surprise was that breakfast was not included in the price. When I booked, I was sure that it was. The breakfast buffet was very good but pricey.

Plussat: An amazing hotel. It was clean, comfortable, perfect views from both sides of the room. The host desk staff were super nice and helpful. The ride to and from the airport was great and fast. I hope to return in a couple of months and will stay here again.

Miinukset: The Air conditioner could have been a bit colder.

Plussat: Breakfast was good. The staff was friendly, helpful and English-speaking. The room was clean and the toiletries products were of good quality.

Miinukset: The rooms on the street side are quite noisy due to the nightlife activities.

Plussat: Location

Miinukset: The hallways were dark

Plussat: Staff was nice and attentive to my needs. Great safe location, near major attractions in Mexico City.

Miinukset: No coffee pot

Plussat: The staff was great and other than the noise it was a great place. Well located for Zona Rosa nightlife. Close to everything. Safe area.

Miinukset: Its not really the hotels fault, but it is one of the noisiest hotels Ive ever stayed at. The hotel has all of the best soundproofing avail, but next door there is a bar that operates 16 hours a day with very loud bass blaring that literally shakes the building. The noise is constant and runs to 4am several days a week. If they could buy out the lease of the bar next door, it would be great. The soundproofing works to mitigate the other bars.

Plussat: amazing hotel - great location, room was large, clean, modern. breakfast was great and served until noon. would definitely stay here again.

Miinukset: nothing!

Plussat: The location was great for us. The outside noise dies down relatively early for the city. I was there on the weekend and by midnight it was pretty quiet. The Hair salon a couple doors down was nice. The breakfast was good. I Love the fruit, breads, juices, hot cakes . The green juice is delicious! They have Coffee! Not the best (a bit watery) but much needed for myself.. Definitely worth adding Breakfast on to your stay. The bed is very comfortable. The hotel has AC, which many do not in the area. A Pharmacy, restaurants, Circle K, etc are all nearby . There is s an amazing, delicious authentic Mexican restaurant very close! If you have an open mind, appreciate other cultures and do not judge others. You will enjoy it here. I would stay here again.

Miinukset: The room had obvious water damage. It smelled so bad of mildew and mold. I could see the water damage on the baseboards and carpet . The room keys stopped working 2 days of the 4 nights and we had to go to Back down to the front desk to get them fixed. The wifi was constantly going down and the clean water for drinking in the lobby was nearly empty, all but one day. The tv only has one English Channel and that was CNN. Even subtitles were in Spanish. Lol Makes no sense. And The hallways are very dark. I am from Florida and we are very accommodating in the Orlando area. Everywhere you go in Florida has Spanish, as well as other languages, on menus and tv’s. We have many residents that do not speak English and they are able to get around without a problem. I speak a good amount of “Spanish”, but Mexican is different. I understand Spanish from other countries much better. I will learn Mexican eventually. I just need to be exposed more. Luckily my boyfriend is Mexican and lives in CDMX. So he could translate for me. In 5 days I only met 3 people that spoke any English. (One was a homeless man) So try to learn some Mexican/Spanish. At least the important words. (Use google if necessary). I have never been to a hotel that did not have some bilingual employees at the front desk. I think they could be more accommodating in that respect.

Plussat: The price and style were excellent!

Plussat: It’s on a great location.

Miinukset: The fridge was not working.

Plussat: Great value for money. Loved location

Plussat: Absolutely loved my stay at Room Mate Valentina. I traveled with my girlfriend (to celebrate her birthday!) and the hotel helped me arrange a nice surprise for her (I let them know in advance). The staff was super friendly. This wasn't my first trip to Mexico City so I was familiar with the location. It's a great location with many restaurants, cafes nearby.

Miinukset: Sound was a bit of a concern but definitely not a deal-breaker. They also do not have a shuttle service for the airport.

Plussat: The location is nice and close to a lot of facilities! Modern and comfy hotel.

Miinukset: Staff can improve, specially front desk. Rooms need a bit maintenance.