Mexico hotellit lähellä Monumento a Cuauhtémoc

Plussat: De decoration of the hotel and the location are nice. The staff was very friendly.

Miinukset: The AC system is poor to say the least. Rooms facing the side where the sun comes up are extremely watm and the AC stand-alone machine, which is not adequate for this standard of hotel does not sufficiently gool down the room. I had to change rooms 3 times during a 1-week stand, first due to the temperature in the room and then as the centraæ light system of the room kept of sutting down. The breakfast could also be better - the cook was unable to make a proper omellete or freid eggs sunny side up - they were always cooked all the way! Breads offered were only sweet breads full of sugar - not the standard expected. On top, one of the servers was completely untrained.

Plussat: The staff is extremely nice and friendly. The food buffet is EXCELLENT, and there is a cool view from the breakfast room.

Miinukset: The Wifi is slow and unstable. I cannot think of any other complaint.

Plussat: -They did a good job with the decoration

Miinukset: -If you will wait for your Uber or cab, there’s no seats at the entrance, you gotta wait standing there... -there’s no lift to avoid the stairs that lead to the concierge and the rooms...so if you are disabled or have heavy luggages it is a problem -It happened that one of the cleaning staff threw away a very expensive product of mine, I still didn’t get the full refund for it and I needed to buy it again to proof the price I told the manager....just very poor and long solutions...and such thing can not happen in a hotel that call itself a luxury one -The staff won’t always help with luggages, I will be arriving to the hotel quite tired from all my meetings and sometimes there’s nobody that will offer to get my heavy work luggage...they have stairs down the concierge which is the only way to get to the rooms, some staff will see my struggle going down the stairs but won’t offer themselves to help... -Poor restaurant room service, be aware that you may get only 1/2 of things you ordered, even after I told them that was missing few ingredients from my order, they couldn’t bring the right things -the services provided in this hotel don’t get even close to a 3 star hotel -The breakfast needs LOTS of improvement...it has very few options of everything, the pastry was old. the butter all melted and with weird taste, there’s nothing to display what is what, and many other things I just won’t bother writing here -They wanted to charge me the “Welcome Drink”...this was supposed to be free. -Staff can be helpful, but they are indeed very slow... -This hotel needs urgently a good expert in hotel hosting to get things on track, everything is so disorganized and needing love and attention to get going...it doesn’t work to just get a interior designer and add nice pictures to the wall guys...,please... -This hotel is just light years away of being something close to a luxury hotel....real “luxury” hotel chains focus on

Plussat: From check-in to check-out, the staff at Stara Hamburgo were more than accommodating. Each member on staff were attentive to my needs and greeted me upon every entry and departure. The environment of the hotel was so conducive to my needs to get some work done prior to a long weekend of work events in and around the city. I loved that the hotel had many different rooms to relax in and work in, but more than anything, my room was so spacious and relaxing.

Miinukset: There were a few tiny technological aspects of the room that I found a little tricky to figure out, but nothing that made the stay less than fantastic.

Plussat: The quality of service is superb and the location is perfect. Close enough to attractions, shopping, dining, but just hidden enough to be peaceful in the middle of the city.

Plussat: Wonderful amenities, stunning rooms. Great staff.

Miinukset: Nada

Plussat: Fully renovated, good location, great staff

Miinukset: The air conditioning in the room is shockingly noisy; the elevators were out of service every other day; breakfast could be a bit better

Plussat: Everything

Miinukset: Great hotel, and great staff. I've stayed here a.few.times now and will continue to do so whenever I'm in Mexico City.

Plussat: Staff was very helpful, professional and welcoming. Always went the extra mile. Room comfortable, lovely views. Centrally located Only stayed one night on way to airport. Will go back the

Miinukset: Actually nothing. There was nothing negative.for me

Miinukset: I didn’t like the food at the restaurant. The pizza was horrible.

Plussat: Service was excellent, very helpful, Interested, good humoured. Breakfast was very good as well. Rooms were big and comfortable.

Miinukset: Don’t know

Miinukset: I’ve been to this hotel when it was still called embassy suite, not much has been updated since. Time to refresh.

Plussat: Location

Miinukset: Food restaurant expensive , the view was opaque.

Plussat: Doorman went out of his way to assist with my needs. Outstanding service, and excellent rooms too.

Plussat: It was in a great location, the staff were extremely friendly and the rooms were comfortable. I was at the Hotel for 5 days of meetings and the service was consistently good.

Miinukset: The pool and gym were a little claustrophobic

Plussat: Excellent location, great rooms, very clean, amazing staff/customer service

Miinukset: n/a

Plussat: location

Miinukset: Guests having to register after 11pm

Plussat: Concierge Viktor made the entire experience for us. He treated us like we were the only guests.

Miinukset: Nothing negative.

Plussat: Spacious rooms, good service from friendly staff, there’s a Starbucks located in the building which is a nice benefit

Miinukset: The pool is indoors in the basement and is really only for swimmers and kids/families. Shower faucet/plumbing was cheap

Plussat: Location!

Miinukset: Cafeteria closes early. Coffee is from a vending machine.

Plussat: 5 minutes walk from metro station, 10 minutes walk from the Aero Mexico.

Plussat: The room was clean and comfortable. Breakfast was great. Location was good.

Plussat: I think overall, this is a good hotel. It has a very friendly staff and a perfect location, close to everything without being in the middle of the chaos and noise of the zona rosa. Adriana very kindly arranged roses for my wife for me. Also the room was very big and super clean. I liked the colonial decoration a lot as it makes you feel that you're actually in mexico.

Miinukset: I think the biggest improvement opportunity for them is the comfort in their beds and pillows, they are really stiff and uncomfortable, at least in the room we stayed. I mentioned this to the receptionist and he was willing to help moving us to another room that had softer beds (104) but we decided to stay in our original room since moving was too cumbersome for us. The second thing I didn't like was that the walls are really thin and we had noisy neighbors for a day or two, but nothing too problematic, the hotel has signs asking to be quiet and respect that other people is sleeping, but some people never reads those apparently.

Plussat: The location is incredibly on point. The vibe overall was also very good and all our issues were solved with great enthusiasm.

Miinukset: The bedding weren't always clean and weirdly uncomfortable.

Plussat: Hyvin siisti ja viihtyisä hotelli rauhallisella ja turvallisella alueella lähellä Mexico Cityn ydinkeskustaa. Bussipysäkit ja metroasema lähellä. Ystävällinen ja avulias henkilökunta. Huone siisti ja tilava.

Miinukset: Huone oli melko viileä.

Plussat: Extra-large bed

Miinukset: Cigarette ends in the internal patio outside our bathroom window. The towels were thin and could have been changed more often. We were ripped off on our laundry bill!

Plussat: Good location, reliable WiFi, breakfast availalbe in the downstairs restaurant, responsive front desk staff.

Miinukset: It's only personal, but the decor of the room wasn't my thing. Lots of clashing colours, murals on the walls, a ceramic mural in the bathroom.

Miinukset: The air was so dry that our throats hurt at night (were only there at nights)

Plussat: The Mexican decor was beautiful. Very spacious room with clean comfy beds and linen. Lots of windows. Plenty of hot water. Fantastic shower, great water pressure. Very friendly staff. Perfect location for needs. Easy access to many wonderful sights of the city. I will recommend to my friends and family !

Miinukset: N/A

Plussat: It was close to my activity

Plussat: Location, Breakfast.

Miinukset: They disturb your room even if you have Dont Disturb sign on door. Very small room. They don't let you place anything personal in refrigerator.

Plussat: Bedding was clean and comfortable.

Miinukset: Rooms are very small and not updated, hallways with really low ceilings.

Plussat: The hotel is amazing. Located centrally and only a few miles from the historical center. The Zona Rosa is walking distance and is fun. Saul on the reception desk is AMAZING and will give you the low down on what to do in Mexixo City. Saul made my stay! He is fantastic. There are so many excursions you can go on bookable at reception. I recommend the Pyramids and Taxco. The hotel bar and restraunt is ok but there are better places in the area to eat and less expensive.

Plussat: Everything really location, food, staff, cleanliness and comfort

Miinukset: If I had to pick one thing it would Be checking in/out a little slow but wouldn’t put me off

Plussat: The location was good.

Miinukset: The hallways are too small, the rooms are really small and tight, there was a cockroach in my room, the internet did not work one of the days we were there.

Plussat: Breakfast was good.

Miinukset: Room Size was too small

Plussat: Localization

Miinukset: Old carpet and facility

Plussat: The cleanliness, buffet breakfast.

Miinukset: Room too small Halls too narrow No electrical outlet next to bed to charge phone No fridge nor microwave. No cold water in the room and no ice machines. I had to order ice by room service and it took more than 30 min to arrive. Kind of old-fashioned that receptionist ask for the name of your guest to give him/her another card to access the room. Phone keys were a bit dirty.

Plussat: Excellent breakfast Wonderful staff Very neat and clean

Miinukset: The room was very small

Plussat: The staff is very friendly and helpful. I also felt very safe there.

Plussat: Price was about right, rooms location and service not worth more than around 1600 pesos per night.

Miinukset: Breakfast was ok, but definitely overrated. The breads were often stale and the service was slow.

Plussat: Love the location, the service and the food. Great experience.

Plussat: Beautiful building, loved the restaurant and the pool

Plussat: The hotel was clean & we really liked the pool area.

Miinukset: The service was horrible & the sheets had a really weird smell.

Plussat: N/A

Miinukset: Overall service and facilities are ok, elevator not easy to use At arrival early morning (5:00) nobody at the front desk, hotel door closed Very difficult to find the hotel at night

Plussat: Delicious organic food, all freshly made. Good location close to Paseo de la Reforma. Terrace outside overlooking a very nice inner patio with lovely pool aera. Rooms with comfi beds in modern loft style. Some rooms have a private balcony overlooking the pool!!

Miinukset: Jammer genoeg geen fitness/spa faciliteiten.

Miinukset: The air conditioning was a little loud and without it the room was a little stuffy with no option to open the windows that i found, but overall that's being fairly picky. It was a great stay.

Plussat: The location pf the hotel is very convenient.

Miinukset: There is no sound proofing in the rooms, they don't even have rugs so you can hear the staff preparing the kitchen for breakfast at 6:30 am and it is not going to stop because as time goes by people start to use the facilities and you will be hearing conversations all day long. Also since I payed my booking in advance now I'm stuck in here and I cannot move.

Plussat: Breakfasts were excellent, coffee was the best I had in CDMX

Plussat: Great location, restaurants near by. Service was great. Rooms were clean. Bathroom products from Loccitane amazing!

Plussat: Location is safe and lovely.

Miinukset: I would not recommend staying here if you are "different." As a gay woman, the staff was extremely inappropriate to my wife and I. we were constantly being watched and gawked at - so much so that our friends (who happen to be straight) noticed and made a joke. Also the gross commentary (we speak spanish) were so uncomfortable that it made us weary of hanging out around the property. i would never stay here again.

Plussat: I booked it because it was recommended in the Monocle guide and the description was pretty accurate. Seemed to be converted small factory, so expect unfinished concrete ceilings and polished concrete floors. Rooms with terraces overlooking the pool looked much nicer than my standard room which was pretty dark. Good breakfast with real fresh orange juice and nice fruit. Cooks seemed busy all day, but there were few guests when I was there (Sun and Mon nights). Good area for restaurants.

Miinukset: As said, the standard room was dark, with a window looking onto a corridor, so when the blinds were open, passers by would look into the room. Go for the rooms with terraces. The staff could have been more attentive. It was not too noisy on my stay, but the free earplugs don't bode well for later in the week.....

Plussat: The staff was polite

Miinukset: Internet connection

Plussat: The staff was really friendly and helpful. Everyone made sure our stay was comforting.

Miinukset: The taxi service. Supposedly they had a 24 hour taxi service but when I needed a taxi for the nighttime the both nights that I stayed there, they basically said that there was none around that time. I had to use a private taxi service which was connected to the hotel but for a way higher price. I paid $900 MX pesos just to get picked up and dropped off. That bothered me and will probably not return because of that. Good hotel but please fix that issue instead of ripping off your guests.