Mexico hotellit lähellä Monumento a Cuauhtémoc

Plussat: De decoration of the hotel and the location are nice. The staff was very friendly.

Miinukset: The AC system is poor to say the least. Rooms facing the side where the sun comes up are extremely watm and the AC stand-alone machine, which is not adequate for this standard of hotel does not sufficiently gool down the room. I had to change rooms 3 times during a 1-week stand, first due to the temperature in the room and then as the centraæ light system of the room kept of sutting down. The breakfast could also be better - the cook was unable to make a proper omellete or freid eggs sunny side up - they were always cooked all the way! Breads offered were only sweet breads full of sugar - not the standard expected. On top, one of the servers was completely untrained.

Plussat: The staff is extremely nice and friendly. The food buffet is EXCELLENT, and there is a cool view from the breakfast room.

Miinukset: The Wifi is slow and unstable. I cannot think of any other complaint.

Plussat: -They did a good job with the decoration

Miinukset: -If you will wait for your Uber or cab, there’s no seats at the entrance, you gotta wait standing there... -there’s no lift to avoid the stairs that lead to the concierge and the rooms...so if you are disabled or have heavy luggages it is a problem -It happened that one of the cleaning staff threw away a very expensive product of mine, I still didn’t get the full refund for it and I needed to buy it again to proof the price I told the manager....just very poor and long solutions...and such thing can not happen in a hotel that call itself a luxury one -The staff won’t always help with luggages, I will be arriving to the hotel quite tired from all my meetings and sometimes there’s nobody that will offer to get my heavy work luggage...they have stairs down the concierge which is the only way to get to the rooms, some staff will see my struggle going down the stairs but won’t offer themselves to help... -Poor restaurant room service, be aware that you may get only 1/2 of things you ordered, even after I told them that was missing few ingredients from my order, they couldn’t bring the right things -the services provided in this hotel don’t get even close to a 3 star hotel -The breakfast needs LOTS of improvement...it has very few options of everything, the pastry was old. the butter all melted and with weird taste, there’s nothing to display what is what, and many other things I just won’t bother writing here -They wanted to charge me the “Welcome Drink”...this was supposed to be free. -Staff can be helpful, but they are indeed very slow... -This hotel needs urgently a good expert in hotel hosting to get things on track, everything is so disorganized and needing love and attention to get going...it doesn’t work to just get a interior designer and add nice pictures to the wall guys...,please... -This hotel is just light years away of being something close to a luxury hotel....real “luxury” hotel chains focus on

Plussat: From our arrival until the moment we left, the staff was very attentive and delivered incredible service. Front Desk and Concierge checked on us everyday and made sure we were having a pleasant stay and making the most out of our trip. The room was bigger than expected, with comfortable beds and a nice view. The breakfast selection was really good as well, with fresh food prepared to order to complement the buffet. Overall an amazing experience.

Plussat: From check-in to check-out, the staff at Stara Hamburgo were more than accommodating. Each member on staff were attentive to my needs and greeted me upon every entry and departure. The environment of the hotel was so conducive to my needs to get some work done prior to a long weekend of work events in and around the city. I loved that the hotel had many different rooms to relax in and work in, but more than anything, my room was so spacious and relaxing.

Miinukset: There were a few tiny technological aspects of the room that I found a little tricky to figure out, but nothing that made the stay less than fantastic.

Plussat: The quality of service is superb and the location is perfect. Close enough to attractions, shopping, dining, but just hidden enough to be peaceful in the middle of the city.

Plussat: Wonderful amenities, stunning rooms. Great staff.

Miinukset: Nada

Plussat: Fully renovated, good location, great staff

Miinukset: The air conditioning in the room is shockingly noisy; the elevators were out of service every other day; breakfast could be a bit better

Plussat: Everything

Miinukset: Great hotel, and great staff. I've stayed here a.few.times now and will continue to do so whenever I'm in Mexico City.

Plussat: Doormen are very friendly and helpful. Really nice breakfast. Spacious suite.

Miinukset: Tremendous noise at night coming from above upper floor which I suggest is technical (as we were staying at the last floor) made almost impossible to go asleep. Staff in the restaurant doesn’t not warn about something at additional price. Neither elevator no room keys work properly. The district is very far from points of interest and the restaurants’ area at Palenco.

Plussat: Staff was very helpful, professional and welcoming. Always went the extra mile. Room comfortable, lovely views. Centrally located Only stayed one night on way to airport. Will go back the

Miinukset: Actually nothing. There was nothing negative.for me

Miinukset: The pool was very small, the massage is in pool and very very bad she don't know anything about massage she talked during massage with her friend, they want to charged me for breakfast that I reserved with my reservation, they took city tax that non of hotel want it in Mexico City, I sent them email that I did mistake with my date but nobody answered me and they charged me. After I checked out and find 5star hotel near that I got the rate of them is the same with lots of different, nobody charge me for city tax and the staffs were perfect the facility and lobby are perfect too

Miinukset: I’ve been to this hotel when it was still called embassy suite, not much has been updated since. Time to refresh.

Plussat: Doorman went out of his way to assist with my needs. Outstanding service, and excellent rooms too.

Plussat: It was in a great location, the staff were extremely friendly and the rooms were comfortable. I was at the Hotel for 5 days of meetings and the service was consistently good.

Miinukset: The pool and gym were a little claustrophobic

Plussat: Location

Miinukset: Food restaurant expensive , the view was opaque.

Plussat: Excellent location, great rooms, very clean, amazing staff/customer service

Miinukset: n/a

Plussat: location

Miinukset: Guests having to register after 11pm

Plussat: Concierge Viktor made the entire experience for us. He treated us like we were the only guests.

Miinukset: Nothing negative.

Plussat: Spacious rooms, good service from friendly staff, there’s a Starbucks located in the building which is a nice benefit

Miinukset: The pool is indoors in the basement and is really only for swimmers and kids/families. Shower faucet/plumbing was cheap

Plussat: We had a large room with a wonderful city view at the 14th floor. Delightul location at Paseo de la Reforma, close to mall, restaurants and a Turibus stop.

Miinukset: They should have frigobar in the rooms

Plussat: The staff is a very professional personnel.

Plussat: It was excellent.The bathroom

Miinukset: the bathroom is smooth.

Plussat: Good value for the central location

Miinukset: Breakfast was poor with limited selection of options, e.g. 2 types of yogurt, both low fat, high sugar, same basic alternatives every day, Noise - There is a large construction project getting underway next door, in one week we had two 24 hour concrete pours with all the associated noise from that through the night.

Plussat: The bed is wonderfull, the sight of the window is very imposant, the place is perfect around.

Miinukset: the aircondition is quite loud, but it needed only for heating but also without heating it was ok.

Plussat: Access to tourist area and a shopping mal at corner.

Miinukset: assortment of breakfast options. too mexican

Miinukset: Washing machine is not available in spite of being on the web page of hotel.

Plussat: Location, facility and the service

Miinukset: nothing

Plussat: The breakfast was insufficient. Bread of poor quality. The fruit was not fresh.

Miinukset: The staff in the hotel's entrance was rude and very unhelpful. Very good support in the business center.

Plussat: One of the worst stays I have ever had, first did not give me room that I ordered, but did fix, staff hung up on me 9 times, when calling to find property, as was in the middle of nowhere, and when took taxi there, one time, even taxi driver got lost. staff was extremely rude and unprofessional at times, they made me pay for plates, even though had sign that said would lend them for free, to cookin microwave, and facility has long stairway to outside and in hotel, that you have to lug your bags up and down to. stay far away from this place, never going there again.

Miinukset: see above

Plussat: Central but more quiet area, few blocks away from busy Zona Rosa nightlife. Very friendly and helpful staff.

Miinukset: More towels for each guest

Plussat: The location of the hotel is quite central. Our room was big with a big double bed.

Miinukset: We have expected much more from the hotel belonging to the Holiday Inn chain. The facilities in the hotel and the room were very basic. It seems that if you want to have a room service you have to specially ask for everything (changing towels & bed sheets, cutlery and supplementary toiletries). The hotel staff was friendly but was friendly but not very helpful. We wanted to have a late check out and had to pay half of a price per night for the check out until 18:00!! Our personal "highlight" of the stay was that on one of the mornings we didn't have water in the room (sink, shower and toilet)! We have expected much better service for a Holiday Inn hotel. Not worth the money!

Plussat: Unfortunately very very unfair structure with no clear policies.

Miinukset: unclear explanation of their own policies.

Plussat: Great location. Not too big either which is great! Clean rooms, nice little gym with limited but useable equipment. Drinks were fairly well priced

Plussat: The staff was very helpful, though they mostly speak only spanish. They took care about our luggage till the evening when we went to the airport again, and did it with all smile.

Miinukset: The breakfast was very simple, and the coffee is the worst :(

Plussat: Perfect stay will stay again

Plussat: it's a very nice place. the pool area is great the room is clean and confortable.

Plussat: Location

Plussat: Everything, clean, great people

Plussat: Price-value excellent location and great staff.

Plussat: Everything.

Miinukset: Could improve with continental breakfast at least

Plussat: The overall cleanliness and customer service was excellent and made us feel special.

Miinukset: 1. The pool area was too small. 2. Our room did not have a refrigerator or microwave. 3. Our room looked into other rooms(center of hotel. Did feel comfortable opening our window, and no view of the city.

Plussat: Nice room good price

Miinukset: Slippery shower

Plussat: I am new to the Sevilla Palace. Great surprise in every way......location, staff, room, PRICE, restaurants. Good all the way around.

Miinukset: We stayed 3 nights. All were at the best standard.

Plussat: Location

Miinukset: It's old and dirty

Plussat: The staff was incredibly nice. The rooms where comfterble. Great views and good location.

Miinukset: The swimming needed a little cleaning and the hot tub was not clean or hot

Plussat: Food was good and service was fast enough.

Miinukset: The room's floor is not flat. And you can clearly see it on the enterance of bathroom. Beside receptionists, nobody speak english. As a tourist, i spend my day at outside discovering the city etc.. only time i need to use pool or jacuzzi to relax is night time but they close the area at 10 pm and too many ants at the pool. Also they charge you extra for your guest.

Plussat: Cleaning

Miinukset: Hard beds

Plussat: Have stayed there several times, and recommend highly

Miinukset: Only complaint was lack of heat at night, however hotel supplied sufficient blankets. Daytime ac worked fine.

Plussat: Good location

Miinukset: Small rooms, staff indifferent

Plussat: Staff Comfort Convenience Clean Safe

Plussat: Location, price and service is pretty good, I highly recommend it for business trips.

Miinukset: Aisle noise. You can hear everything between rooms, so it's quite complicated to sleep while you're hearing the TV from the next room.

Plussat: The hotel was clean and the bed was comfortable. The weekends saw a lovely art market appear in the park across the street. Also on the weekend there is a neighborhood outdoor market 1 block down from the entrance of the hotel.

Miinukset: The hotel is quite far from any metro station. I had to take a taxi or Uber to get anywhere of interest. I am American and speak elementary Spanish, most all of the staff at this hotel only speak English which can be a problem for many tourists.

Miinukset: Poor facilities . No english speaking staff

Plussat: I like the price. Location was good and easy to get around.

Miinukset: I was hoping for a better pool area

Plussat: i liked the bed... it was comfortable and big the entire room was clean and spacious

Miinukset: the hotel manager was just soooooo bad, outdated, slow and with no managerial skills whatsoever. many guest wanted to check out and he was busy talking to a woman bout his personal life.

Plussat: The location

Miinukset: For me everything was ok

Plussat: We chose this hotel for the pool, while still being mid-range in price. The pool was lovely and the location was very convenient!