Mexico hotellit lähellä Monumento a Cuauhtémoc

Plussat: Service

Miinukset: Full price is a little pricey

Plussat: Everything.

Miinukset: The staff and location.

Plussat: Upgraded to a larger room after the first night of stay. Gym equipment and the area is very nice and new.

Miinukset: Is not on par with many other Four Seasons properties. Staff is not as attentive. No complementary early morning Coffee in the lobby and their cafe is just oversized Nespresso machine. Tired property. Pool area is very tired / outdated and missing little tiles in the floor of the pool and jacuzzi. Gym had 3 days of strong paint thinner and made it impossible to work out unless you want to get high and brain damage. Famous bar downstairs is staffed with very unfriendly and inattentive bar tenders. Etc etc etc

Plussat: Some important complementary Like Late check out

Miinukset: Not worth it Very expensive

Plussat: Comfortable bed, room size of suite.

Miinukset: Bathroom poorly appointed, ventilation system not maintained or working. Shower was small and dated. Service staff at breakfast not helpful after ordering something off the menu, they told us we could make it ourselves at the buffet. Breakfast buffet a bit disappointing. Bar closes earlier than posted hours. Spotty slow internet Poor TV service

Plussat: What a fabulous hotel and staff. Located across the street from Chapultepec Park and within an easy walk of major museums. The courtyard is one of the most beautiful I've ever seen. Great restaurants to boot. For Americans, great value for the money.

Plussat: Always a warm welcome and a great atmosphere. Nothing but attention to detail and courteous staff.

Miinukset: N/A

Plussat: Great location, beautiful courtyard.

Miinukset: Honestly, for the average price of the room, this hotel is just not that great of a value in a city like Mexico that is filled with great lodging options.

Plussat: The staff is amazing. Friendly, supportive, inquisitive, kind. They really make the Four Seasons shine.

Miinukset: The hot tub was not hot. We informed the staff, who said they would look in to it, but it never achieved an adequate temperature.

Plussat: The staff was great! I also really enjoyed that there were many areas to go and relax. I was with a big group of friends and we were able to spend time together without having to meet at a lobby as in many hotels. It was the perfect couples gateway.

Miinukset: I think the lighting in the rooms is poor and not well designed. Also the rooms need more usb charging areas.

Plussat: We love the location of the Four Seasons in Mexico City. It's right near Chaputelpec Park, a 10 minute walk from Condessa and Roma, two of our favorite neighborhoods, and away from the craziness of downtown. All rooms face a courtyard, which is lovely, and a great place to take a break from the city. The bar is excellent. Rooms are good size with comfortable beds.

Plussat: The location of the hotel is great to explore the city. The amazing Anthropology Museum and several arts museums are within easy walking distance. We enjoyed the breakfast selection and the quality of the food. It was wonderful to sit in the courtyard and have breakfast outside. The heated pool and the jacuzzi were great and the spa area was very clean. The hotel staff was wonderful with the exception of some of the waiters in the restaurant. The room was kept exceptionally clean and plenty of clean water was provided every day. The grounds were well kept and provided a green oasis after coming back from the city.

Miinukset: Most hosts/hostesses and waiters were very friendly and provided excellent service. One of the waiters even addressed me with my name one morning, which I had not experienced at big hotels before. A nice touch! However, one of the hosts and some waiters did not care. We had to wait for more than 10 minutes one morning to get coffee, even though there were only about 5 people in the restaurant. We also did not like the many small plastic bottles that were used every day to provide fresh water. We would have been happy to refill our bottle each day from a clean water fountain, if available, perhaps next to the elevator. The hotel might want to think about how to eliminate the plastic bottles.

Plussat: Easy check-in, restaurant is good.

Miinukset: no water pressure in the shower, the shower door did not close. Not a five star hotel experience.

Miinukset: The hotel charges a connecting fee when one makes a phone call, but even if the call is not completed. In addition, Internet should be free as they do not have a loyalty program.

Plussat: Just perfect! The best location in Mexico City, near from museums, restaurants, a few steps from the Castle of Chapultepec and the trendy area of Condesa. The staff is super professional and kind, always ready to help you and give you the best advices to enjoy the city, the bedrooms are huge and bed super comfortable!

Miinukset: Everything is just perfect!!

Plussat: Location.

Plussat: Swimming pool and spa. Perfect Small Italian restaurant, Lanterna, firectly across the street. Extremely quiet.

Plussat: Ev erything about this hotel was exceptional! From the room to the service to the staff. I became ill the last two days of my stay and I couldn't have had better care. I would recommend to anyone who wants first class amenities and service to stay at this hotel.

Miinukset: Nothing everything was good. Location Room Service Concierge and Management were outstanding!! They arranged for us to go to concert , tours and when I got sick they called a doctor and arranged for me to be taken to hospital. Checked on me regularly with such care. The Manager, Monica was so kind and professional as well as thoughtful. We were so thankful.

Plussat: Good location near the park, lovely hotel with great staff and services. Ordered room service twice and food was very good.

Miinukset: Breakfast options were disappointing for a hotel of this calibre and the price (especially veg options) and swimming pool was smaller than expected.

Plussat: Excellent rooms, friendly and professional staff

Miinukset: A bit high price to my liking

Plussat: The Hotel has a very good location. Rooms are clean and provide all amenities. The food is very well prepared and the Spa is top of the line.

Plussat: The location.

Miinukset: I requested a preference for a one-bed room. I received a two-bed room and both beds were quite small.

Miinukset: The restaurant provided an experience for which I would not return. The price was significantly more than should be paid for the experience.

Plussat: Good location, helpful staff.

Plussat: The location was good.

Miinukset: There was literally no hot water before 10 am. Had to take cold showers in the early morning and when getting back from events after midnight. With the coronavirus outbreak we were trying to shower as often as possible so needles to say it was not pleasant.

Plussat: Location

Miinukset: The hotel is out dated and needs to be updated. Some of the chairs in the common areas and bar areas are quite worn.

Miinukset: Check out is terrible!

Miinukset: Air Conditioner not working very good

Plussat: The VIP service was exceptional and the room on the fifth floor we were treated like family the service people were incredible. Thank you for a beautiful stay. The Duchess

Plussat: The hotel has lots of restaurants, and coffee place (token) very good area in Polanco, with shops and bars nearby.... uber drivers and cabs are pretty much a whistle away from the bell hop! Staff is super nice and were fast at fixing shower head! All of Sky Sports England and Italia were in the hotel along with ex F1 driver!

Miinukset: The prices in the Polanco area including the hotel is over priced! Once ate 3 tacos for 250 mex pesos!!!!! If you don't have patience, just don't go, because traffic is not even describable! Take into account minimum 1hour and a half in case to go places from the hotel! For F1 weekend take 3 hours for traffic!!!!

Plussat: The hotel is centrally located, close to museums, surrounded by restaurants if you choose not to eat inside the hotel. Staff was tremendous, extremely helpful when a colleague had a problem with a lost credit card. The neighborhood is generally much safer

Miinukset: Nothing bad to report!

Plussat: Hotel is in a great location adjacent to walking trails in park and nearby restaurants, bars and shopping. Hotel is modern, beautifully appointed and very spacious. Rooms are scpacious as well and modernly appointed, very comfortable. Hotel has several axcellent restaurants, shops and services. It is a complete hotel with all the amenities required of the business or leisure t raveller.

Plussat: The staff in the business lounge; Victor and Jesus were outstanding. The early coffee service delivered to our room made the day so much better. The room was superb, with a nice balcony overlooking the large trees in the garden.

Miinukset: Difficult with steps from the main entrance to the reception, but the staff there were helpful.

Plussat: Great building and neighborhood. Close to many musea and the park. Big pool. Nice bed.

Miinukset: Pool is a bit too hot for swimming.

Plussat: Good location, staff was great  (the night receptionist), very clean and nice.

Plussat: My room was huge, with a really comfy bed. Staff were super friendly. The location is absolutely perfect, really peaceful but only a 2-minute walk from Reforma and Zona Rosa. The rooftop pool area was really nice.

Miinukset: The lighting in the room was really poor – even with all the lights and lamps turned on, it was pretty dark.

Plussat: Staff were very helpful and friendly, and we were upgraded to a better room at check-in which was lovely. Breakfast buffet was excellent and the 'happy hour' drinks and lounge were a nice bonus. Room was very comfortable.

Miinukset: I booked this hotel because I wanted a swimming pool. When we arrived we found out the pool had been drained for maintenance for the duration of our stay. While I understand this had to be done, I wish the staff had informed me prior to check-in, because then I would have stayed somewhere else. They arranged for me to use the pool at another hotel about 10 minutes walk away, which was not as nice and quite small and in need of a refurbishment. A bit of a shame, really.

Plussat: Great location in Mexico City. Nice and clean hotel with good amenities like pool, gym and business center. Very helpful and friendly staff.

Plussat: The hotel is well-situated to Chapultepec Park and its many museums and other attractions. Staff is generally friendly and professional. Excellent restaurant on premises as well as cafe for less-demanding food.

Miinukset: Insuffient lighting in room and almost no lighting in bathroom. My spouse had to leave the bathroom and move to the window in bedroom in order to apply makeup. We were traveling with another couple and had booked the reservation on our credit card. When we checked in, the other couple was upgraded but we were not. Even after we complained, the hotel initially refused to upgrade us, finally relenting after we pressed further.

Plussat: Business center

Miinukset: Carpet

Plussat: Excellent location and a great staff

Plussat: Modern, clean, nice rooms, nice gym, good breakfast

Miinukset: Nothing really. Although the breakfast was good, it wasn't the best I had in Mexico City. Was more western than authentic mexican

Plussat: Well, talking about my experience at was not word to say how good it was, is clean, organized, the shits and the bed so clean the bathroom very clean so nit and I love to be able to spend more time and for sure a be there and my next vacations.

Miinukset: One thing I do wants to you the check is the coffee maker please put some atencin to that, but like I say a was the time to expend some day and you hotelme and my partner Aydne Velazquez.

Plussat: Facility was clean and comfortable, restaurants top-notch. Included breakfast far superior to typical breakfast. Staff went out their way to be helpful. Extremely good value for the money.

Miinukset: Bedding consisted of a cover sheet and a too-warm, heavy blanket. Need to provide a light-weight blanket alternative.

Plussat: Bathroom. Staff.

Miinukset: We were charged for having a 3rd guest.

Plussat: The staff was super friendly. All of them. Made us feel very welcome.

Miinukset: The only thing that took us by surprise was that breakfast was not included in the price. When I booked, I was sure that it was. The breakfast buffet was very good but pricey.

Plussat: Great location to tour Mexico City

Plussat: Good location, friendly and helpful staff, nice room with minibar and hotel bar. Would stay again.

Plussat: Breakfast buffet was excellent, Mario the manager was very attentive and helpful. The location was excellent and we were able to walk everywhere; to Chapultepec, Centro Historico and Roma/Condesa, and the hotel supplied a driver to take us all to Xochimilco.

Miinukset: One of the receptionists was both unhelpful and really unknowledgeable about the facilities; I had expressly asked for a disability accessible room for my mother and nurse and there are none, and she didn't even know which floor had a ramp to the hallway where their room was.

Plussat: The breakfast and lunch buffets were amazing and excellent value - so much choice as well as chefs on hand to cook fresh omelettes, enchiladas etc. The restaurant staff were all very attentive and helpful and we were particularly impressed with the restaurant manager, Mario, who made time to talk to everyone and to respond quickly to their needs. It was our mother's 90th birthday when we were there and Mario organised a cake and candles and the staff sang to her which made her day. The bar staff make fabulous margaritas! Our room was kept spotlessly clean.

Miinukset: We had booked a double room but the next day we requested a change of room as the room (412) was dark and claustrophobic - you could not see outside as the large window had some thick opaque plastic stuck to it, which prevented you looking out of the window. For a 10 day stay this was not acceptable. The hotel was very busy and so we had to pay extra to upgrade to a junior suite, which was a spacious room on the 7th floor.

Plussat: The hotel is amazing. Located centrally and only a few miles from the historical center. The Zona Rosa is walking distance and is fun. Saul on the reception desk is AMAZING and will give you the low down on what to do in Mexixo City. Saul made my stay! He is fantastic. There are so many excursions you can go on bookable at reception. I recommend the Pyramids and Taxco. The hotel bar and restraunt is ok but there are better places in the area to eat and less expensive.

Plussat: The location was good.

Miinukset: The hallways are too small, the rooms are really small and tight, there was a cockroach in my room, the internet did not work one of the days we were there.

Plussat: everything was ok.

Plussat: The breakfast buffet was excellent, especially the made-to-order omelettes, with a huge variety of food options and was good value for money

Miinukset: The receptionist was not considerate; she had no idea which rooms were wheelchair accessible (in spite of a request for a suitable room) and it was the porter who had to tell her which floor had a ramp. The hotel has no disabled access bathrooms, which we were not told even though we requested one for my 90 year old mother at the time of booking. She also told me that a member of my party had not wanted the single room I had booked for him and his girlfriend, and that he had gone to find another hotel, which was not true. She also did not explain to him that a single room had a double bed, which he found acceptable. She was the only staff member who was not helpful and knowledgeable.; everybody else was extremely efficient and friendly.